The median annual salary for a Technical Support Specialist was £40,750 in advertised job vacancies in England during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Specialist
UK / England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 849 865 915
Rank change year-on-year +16 +50  
Permanent jobs requiring a Technical Support Specialist 8 44 36
As % of all permanent IT jobs advertised in England 0.010% 0.048% 0.035%
As % of the Job Titles category 0.010% 0.049% 0.036%
Number of salaries quoted 6 22 35
Median salary £40,750 £40,000 £23,000
Median salary % change year-on-year +1.87% +73.91%  
90% offered a salary of more than £35,000 £26,700 £20,475
10% offered a salary of more than £49,500 £80,000 £45,000
UK excluding London median salary £40,000 £27,500 £30,000
% change year-on-year +45.45% -8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 79382 89280 100510
As % of all permanent IT job vacancies advertised in England 95.99% 96.54% 96.64%
Number of salaries quoted 65298 76096 83752
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Specialist
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Technical Support Specialist in the job title.

Job vacancy trend for Technical Support Specialist in England

Technical Support Specialist
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist in England.

Salary trend for Technical Support Specialist in England

Technical Support Specialist
Salary Histogram in England

The salary distribution of IT jobs citing Technical Support Specialist in England over the 3 months to 24 June 2017.

Salary histogram for Technical Support Specialist in England

Technical Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 3 £45,000 -10.00%
South East +21 3 £41,500 -10.58%
West Midlands +7 1 £40,000 +45.45% 1
Yorkshire - 1 £32,500 -
Technical Support Specialist
UK

Technical Support Specialist Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 June 2017, Technical Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Specialist in the job title.

1 19 (42.22%) Windows
2 18 (40.00%) SQL
3 15 (33.33%) Microsoft
4 13 (28.89%) Linux
5 12 (26.67%) Active Directory
6 10 (22.22%) Mac OS X
6 10 (22.22%) SQL Server
7 8 (17.78%) Android
7 8 (17.78%) Office 365
8 7 (15.56%) Windows 8
8 7 (15.56%) C#
8 7 (15.56%) Microsoft Certification
8 7 (15.56%) Cisco
9 6 (13.33%) Blackberry
9 6 (13.33%) Blackberry Enterprise Server
9 6 (13.33%) VMware
9 6 (13.33%) SLA
9 6 (13.33%) Adobe
9 6 (13.33%) VoIP
9 6 (13.33%) DNS
9 6 (13.33%) Apple
9 6 (13.33%) Windows Server
9 6 (13.33%) Mac OS
9 6 (13.33%) Windows 7
9 6 (13.33%) VMware Infrastructure
9 6 (13.33%) MCDST
9 6 (13.33%) LANDesk
9 6 (13.33%) Problem Management
10 5 (11.11%) French Language
10 5 (11.11%) QA

Technical Support Specialist Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.33%) Blackberry Enterprise Server
2 5 (11.11%) IIS
3 2 (4.44%) CMS
3 2 (4.44%) JBoss
3 2 (4.44%) Tomcat
4 1 (2.22%) GeoServer
4 1 (2.22%) SharePoint
4 1 (2.22%) Skype for Business
4 1 (2.22%) WebLogic
4 1 (2.22%) WebSphere
Applications
1 4 (8.89%) Microsoft Office
Business Applications
1 4 (8.89%) Northgate Housing
2 2 (4.44%) Temenos T24
2 2 (4.44%) Unit4 Business World
Cloud Services
1 8 (17.78%) Office 365
2 4 (8.89%) SaaS
3 1 (2.22%) Cloud Computing
3 1 (2.22%) Microsoft Azure
3 1 (2.22%) OneDrive
3 1 (2.22%) Slack
3 1 (2.22%) Sumo Logic
Communications & Networking
1 6 (13.33%) DNS
1 6 (13.33%) VoIP
2 5 (11.11%) DHCP
2 5 (11.11%) Internet
3 3 (6.67%) Firewall
3 3 (6.67%) Remote Desktop
3 3 (6.67%) TCP/IP
4 2 (4.44%) LAN
4 2 (4.44%) WAN
5 1 (2.22%) H.323
5 1 (2.22%) IP Telephony
5 1 (2.22%) Skype
5 1 (2.22%) TETRA
5 1 (2.22%) VLAN
5 1 (2.22%) WebEx
5 1 (2.22%) WinSCP
5 1 (2.22%) Wireless
5 1 (2.22%) Wireshark
Database & Business Intelligence
1 10 (22.22%) SQL Server
2 5 (11.11%) SQL Server 2008
3 4 (8.89%) SQL Server 2012
3 4 (8.89%) SQL Server 2014
4 3 (6.67%) DB2
4 3 (6.67%) Informix
4 3 (6.67%) MySQL
4 3 (6.67%) Relational Database
5 2 (4.44%) PostgreSQL
6 1 (2.22%) GIS
6 1 (2.22%) MS Access
6 1 (2.22%) RDBMS
General
1 5 (11.11%) Finance
1 5 (11.11%) French Language
2 3 (6.67%) German Language
3 2 (4.44%) Back Office
3 2 (4.44%) Banking
4 1 (2.22%) Advertising
4 1 (2.22%) Billing
4 1 (2.22%) Electronics
4 1 (2.22%) Investment Banking
4 1 (2.22%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.67%) XML
2 2 (4.44%) .NET
2 2 (4.44%) HTML
3 1 (2.22%) CSS
3 1 (2.22%) Django
3 1 (2.22%) HTML5
3 1 (2.22%) Java EE
3 1 (2.22%) XML Messaging
Miscellaneous
1 6 (13.33%) Blackberry
2 3 (6.67%) Analytical Skills
3 2 (4.44%) Clustering
3 2 (4.44%) Equities
3 2 (4.44%) Fat Client
3 2 (4.44%) Replication
3 2 (4.44%) SWIFT
3 2 (4.44%) Thin Client
4 1 (2.22%) Digital Media
4 1 (2.22%) Driving Licence
4 1 (2.22%) Enterprise Software
4 1 (2.22%) Hybrid Cloud
4 1 (2.22%) Linux Command Line
4 1 (2.22%) Video Conferencing
Operating Systems
1 19 (42.22%) Windows
2 13 (28.89%) Linux
3 10 (22.22%) Mac OS X
4 8 (17.78%) Android
5 7 (15.56%) Windows 8
6 6 (13.33%) Mac OS
6 6 (13.33%) Windows 7
6 6 (13.33%) Windows Server
7 5 (11.11%) Windows Server 2012
8 4 (8.89%) AIX
8 4 (8.89%) Unix
8 4 (8.89%) Windows Server 2008
9 3 (6.67%) HPUX
10 2 (4.44%) Solaris
10 2 (4.44%) SUSE
10 2 (4.44%) Windows 10
11 1 (2.22%) Apple iOS
11 1 (2.22%) CentOS
11 1 (2.22%) Debian
11 1 (2.22%) Windows XP
Processes & Methodologies
1 6 (13.33%) Problem Management
2 4 (8.89%) Agile Software Development
2 4 (8.89%) ITIL
2 4 (8.89%) Release Management
3 3 (6.67%) E-Commerce
3 3 (6.67%) Service Management
4 2 (4.44%) Change Management
4 2 (4.44%) Collateral Management
4 2 (4.44%) CRM
4 2 (4.44%) Data Protection
4 2 (4.44%) Information Management
4 2 (4.44%) ITIL V3
4 2 (4.44%) ITSM
4 2 (4.44%) Root Cause Analysis
4 2 (4.44%) Workload Management
5 1 (2.22%) Capacity Management
5 1 (2.22%) Infrastructure Management
5 1 (2.22%) Mobile Device Management
5 1 (2.22%) Server Virtualisation
5 1 (2.22%) Task Automation
Programming Languages
1 18 (40.00%) SQL
2 7 (15.56%) C#
3 5 (11.11%) JavaScript
3 5 (11.11%) T-SQL
4 3 (6.67%) Java
4 3 (6.67%) PowerShell
5 2 (4.44%) PHP
6 1 (2.22%) PL/SQL
6 1 (2.22%) Python
6 1 (2.22%) VB.NET
Qualifications
1 7 (15.56%) Microsoft Certification
2 6 (13.33%) MCDST
3 4 (8.89%) Degree
4 1 (2.22%) MCSA
4 1 (2.22%) MCSE
Quality Assurance & Compliance
1 6 (13.33%) SLA
2 5 (11.11%) QA
System Software
1 12 (26.67%) Active Directory
2 6 (13.33%) VMware Infrastructure
3 4 (8.89%) Hyper-V
4 2 (4.44%) XenDesktop
Systems Management
1 3 (6.67%) Backup Exec
1 3 (6.67%) PaperCut
1 3 (6.67%) SafeCom
2 2 (4.44%) EMC NetWorker
2 2 (4.44%) SCCM
3 1 (2.22%) Ganglia
3 1 (2.22%) HP Data Protector
3 1 (2.22%) NetBackup
3 1 (2.22%) Netcool
3 1 (2.22%) Norton AntiVirus
Vendors
1 15 (33.33%) Microsoft
2 7 (15.56%) Cisco
3 6 (13.33%) Adobe
3 6 (13.33%) Apple
3 6 (13.33%) LANDesk
3 6 (13.33%) VMware
4 5 (11.11%) Oracle
5 4 (8.89%) Northgate
5 4 (8.89%) Veeam
5 4 (8.89%) Veritas
6 3 (6.67%) arcserve
6 3 (6.67%) Citrix
6 3 (6.67%) CommVault
6 3 (6.67%) EMC
6 3 (6.67%) Equitrac
6 3 (6.67%) NetApp
6 3 (6.67%) Red Hat
6 3 (6.67%) Sybase
7 2 (4.44%) OpenLink
8 1 (2.22%) ESRI
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