Technical Support Specialist Jobs in England

Technical Support Specialist
UK > England

The median Technical Support Specialist salary in England is £37,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 648 762 911
Rank change year-on-year +114 +149 +232
Permanent jobs requiring a Technical Support Specialist 35 80 10
As % of all permanent jobs advertised in England 0.072% 0.090% 0.011%
As % of the Job Titles category 0.080% 0.096% 0.013%
Number of salaries quoted 20 59 9
10th Percentile £27,725 £25,000 £37,500
25th Percentile £29,531 £28,500 £38,357
Median annual salary (50th Percentile) £37,500 £32,500 £46,500
Median % change year-on-year +15.38% -30.11% +16.25%
75th Percentile £48,000 £42,500 £48,750
90th Percentile £60,125 £50,000 £51,980
UK median annual salary £37,500 £32,500 £46,500
% change year-on-year +15.38% -30.11% +16.25%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,919 83,679 79,671
% of permanent jobs with a recognized job title 90.79% 94.64% 91.48%
Number of salaries quoted 23,116 62,210 50,998
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,250 £38,084 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Technical Support Specialist
Job Vacancy Trend in England

Job postings that featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Specialist in England

Technical Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Specialist in England.

Salary trend for Technical Support Specialist in England

Technical Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Technical Support Specialist in England over the 6 months to 28 May 2025.

Salary histogram for Technical Support Specialist in England

Technical Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the England region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +20 14 £37,500 +15.38% 5
North West -4 11 £37,500 +15.38% 3
South East +93 8 £30,000 -25.00% 7
South West +121 5 £46,000 +21.05% 4
London +112 4 £47,500 +58.33% 15
West Midlands +63 2 £31,000 +40.91%
Midlands +49 2 £31,000 +8.77% 7
Yorkshire +47 2 - - 2
East of England +34 2 £28,750 -4.17%
North East +47 1 £60,000 +71.43%
Technical Support Specialist
UK

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 May 2025, Technical Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Specialist in the job title.

1 26 (74.29%) Social Skills
2 21 (60.00%) Problem-Solving
3 14 (40.00%) Microsoft
4 13 (37.14%) Azure
5 12 (34.29%) Degree
5 12 (34.29%) Time Management
6 11 (31.43%) Microsoft Office
6 11 (31.43%) Customer Service
7 10 (28.57%) Cisco
7 10 (28.57%) Firewall
8 9 (25.71%) Fortinet
8 9 (25.71%) Active Directory
8 9 (25.71%) Microsoft 365
9 8 (22.86%) Hyper-V
9 8 (22.86%) Microsoft Certification
9 8 (22.86%) Windows
9 8 (22.86%) CRM
10 7 (20.00%) Linux
11 6 (17.14%) Microsoft Excel
11 6 (17.14%) VoIP
11 6 (17.14%) German Language
11 6 (17.14%) WatchGuard
11 6 (17.14%) SonicWALL
11 6 (17.14%) Infrastructure Management
11 6 (17.14%) Cybersecurity
11 6 (17.14%) Meraki
11 6 (17.14%) Decision Tree
11 6 (17.14%) Organisational Skills
12 5 (14.29%) Preventative Maintenance
12 5 (14.29%) AWS

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 11 (31.43%) Microsoft Office
2 6 (17.14%) Microsoft Excel
Cloud Services
1 13 (37.14%) Azure
2 9 (25.71%) Microsoft 365
3 5 (14.29%) AWS
4 3 (8.57%) Entra ID
Communications & Networking
1 10 (28.57%) Firewall
2 6 (17.14%) VoIP
3 4 (11.43%) DNS
3 4 (11.43%) TCP/IP
3 4 (11.43%) VPN
4 3 (8.57%) SD-WAN
4 3 (8.57%) WAN
4 3 (8.57%) Wi-Fi
5 2 (5.71%) Broadband
5 2 (5.71%) DHCP
Database & Business Intelligence
1 3 (8.57%) Electronic Patient Records
Development Applications
1 2 (5.71%) JIRA
General
1 26 (74.29%) Social Skills
2 6 (17.14%) German Language
2 6 (17.14%) Organisational Skills
3 3 (8.57%) Aerospace
3 3 (8.57%) Automotive
3 3 (8.57%) Electronics
3 3 (8.57%) Manufacturing
4 2 (5.71%) Legal
5 1 (2.86%) Games
5 1 (2.86%) Telecoms
Miscellaneous
1 4 (11.43%) Self-Motivation
2 3 (8.57%) e-Learning
2 3 (8.57%) FMCG
2 3 (8.57%) IoT
2 3 (8.57%) Operational Technology
2 3 (8.57%) Renewable Energy
2 3 (8.57%) Video Conferencing
3 2 (5.71%) Enterprise Software
3 2 (5.71%) Management Information System
Operating Systems
1 8 (22.86%) Windows
2 7 (20.00%) Linux
3 5 (14.29%) Mac OS
4 1 (2.86%) Android
4 1 (2.86%) Unix
Processes & Methodologies
1 21 (60.00%) Problem-Solving
2 12 (34.29%) Time Management
3 11 (31.43%) Customer Service
4 8 (22.86%) CRM
5 6 (17.14%) Cybersecurity
5 6 (17.14%) Decision Tree
5 6 (17.14%) Infrastructure Management
6 5 (14.29%) Preventative Maintenance
7 3 (8.57%) Enterprise Architecture
8 2 (5.71%) Continuous Improvement
8 2 (5.71%) Critical Thinking
8 2 (5.71%) Customer Experience
8 2 (5.71%) Decision-Making
8 2 (5.71%) Infrastructure Engineering
8 2 (5.71%) ITIL
8 2 (5.71%) Microscopy
8 2 (5.71%) Performance Metrics
8 2 (5.71%) Physics
8 2 (5.71%) Use Case
8 2 (5.71%) Workflow
Programming Languages
1 3 (8.57%) PowerShell
1 3 (8.57%) SQL
2 2 (5.71%) C++
2 2 (5.71%) Python
Qualifications
1 12 (34.29%) Degree
2 8 (22.86%) Microsoft Certification
3 5 (14.29%) A+ Certification
4 3 (8.57%) MCSE
5 2 (5.71%) Azure Certification
5 2 (5.71%) Master's Degree
5 2 (5.71%) MCP
5 2 (5.71%) MCSA
5 2 (5.71%) Network+ Certification
5 2 (5.71%) NVQ Level 3
5 2 (5.71%) PhD
5 2 (5.71%) Security Cleared
6 1 (2.86%) CCDA
6 1 (2.86%) CCNA
6 1 (2.86%) CCNP
6 1 (2.86%) Cisco Certification
6 1 (2.86%) MCSD
Quality Assurance & Compliance
1 1 (2.86%) ISO 9001
1 1 (2.86%) ISO/IEC 27001
1 1 (2.86%) SLA
System Software
1 9 (25.71%) Active Directory
2 8 (22.86%) Hyper-V
Systems Management
1 3 (8.57%) Microsoft Intune
1 3 (8.57%) SCCM
2 2 (5.71%) PaperCut
Vendors
1 14 (40.00%) Microsoft
2 10 (28.57%) Cisco
3 9 (25.71%) Fortinet
4 6 (17.14%) Meraki
4 6 (17.14%) SonicWALL
4 6 (17.14%) WatchGuard
5 3 (8.57%) Aruba
5 3 (8.57%) Okta
6 2 (5.71%) Freshdesk