Technical Support Specialist Jobs in England

Technical Support Specialist
UK > England

The median Technical Support Specialist salary in England is £32,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 768 931 1103
Rank change year-on-year +163 +172 -251
Permanent jobs requiring a Technical Support Specialist 69 9 39
As % of all permanent jobs advertised in England 0.081% 0.010% 0.029%
As % of the Job Titles category 0.085% 0.011% 0.030%
Number of salaries quoted 49 8 31
10th Percentile £25,000 £35,625 £21,806
25th Percentile £28,500 £37,500 £27,500
Median annual salary (50th Percentile) £32,500 £43,250 £42,500
Median % change year-on-year -24.86% +1.76% +6.25%
75th Percentile £48,750 £47,625 £65,000
90th Percentile £50,500 £49,680 £72,500
UK median annual salary £32,500 £40,000 £43,750
% change year-on-year -18.75% -8.57% +16.67%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,754 84,293 127,933
% of permanent jobs with a recognized job title 94.48% 91.52% 96.10%
Number of salaries quoted 60,385 53,462 75,679
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Technical Support Specialist
Job Vacancy Trend in England

Job postings that featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Specialist in England

Technical Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Specialist in England.

Salary trend for Technical Support Specialist in England

Technical Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Technical Support Specialist in England over the 6 months to 6 May 2024.

Salary histogram for Technical Support Specialist in England

Technical Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +84 30 £40,000 - 7
Yorkshire - 16 £50,000 - 3
North West +30 13 £32,500 - 2
London +137 12 £30,000 -36.84% 4
Midlands +24 11 £28,500 -37.04% 8
East Midlands - 10 £28,500 - 6
East of England - 9 £26,000 - 1
South East +18 4 £40,000 -7.51% 11
West Midlands +25 1 £27,000 -40.36% 2
South West -32 1 £31,000 -4.62% 3
North East - 1 £25,000 - 2
Technical Support Specialist
UK

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 6 May 2024, Technical Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Specialist in the job title.

1 22 (31.88%) Degree
1 22 (31.88%) Social Skills
2 19 (27.54%) Problem-Solving
3 18 (26.09%) Customer Service
3 18 (26.09%) Windows
4 16 (23.19%) Active Directory
4 16 (23.19%) Microsoft 365
5 13 (18.84%) Onboarding
5 13 (18.84%) HNC
6 11 (15.94%) Microsoft
7 9 (13.04%) Driving Licence
7 9 (13.04%) Retail
7 9 (13.04%) Ethernet
8 8 (11.59%) Data Centre
8 8 (11.59%) Azure
9 7 (10.14%) AWS
9 7 (10.14%) User Experience
9 7 (10.14%) Games
10 6 (8.70%) QlikView
10 6 (8.70%) Proactive Management
11 5 (7.25%) GCP
11 5 (7.25%) Android
11 5 (7.25%) Mac OS
11 5 (7.25%) German Language
11 5 (7.25%) ISO/IEC 27001
11 5 (7.25%) Computer Science
11 5 (7.25%) Management Information System
11 5 (7.25%) IPsec
11 5 (7.25%) VPN
11 5 (7.25%) DNS

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.45%) Microsoft Exchange
1 1 (1.45%) Skype for Business
Applications
1 1 (1.45%) Microsoft Office
Cloud Services
1 16 (23.19%) Microsoft 365
2 8 (11.59%) Azure
3 7 (10.14%) AWS
4 5 (7.25%) GCP
5 4 (5.80%) Power Platform
6 2 (2.90%) SaaS
6 2 (2.90%) Snowflake
7 1 (1.45%) Azure Data Factory
7 1 (1.45%) Azure Table
7 1 (1.45%) Entra ID
7 1 (1.45%) WhatsApp
Communications & Networking
1 9 (13.04%) Ethernet
2 5 (7.25%) DNS
2 5 (7.25%) IPsec
2 5 (7.25%) SSL
2 5 (7.25%) VPN
3 4 (5.80%) LAN
4 3 (4.35%) Firewall
4 3 (4.35%) Wireless
5 2 (2.90%) Internet
5 2 (2.90%) VoIP
6 1 (1.45%) Cisco IOS
6 1 (1.45%) Remote Desktop
6 1 (1.45%) Skype
6 1 (1.45%) TCP/IP
6 1 (1.45%) Telepresence
Database & Business Intelligence
1 6 (8.70%) QlikView
2 4 (5.80%) Power BI
3 2 (2.90%) BusinessObjects
3 2 (2.90%) Relational Database
4 1 (1.45%) MongoDB
General
1 22 (31.88%) Social Skills
2 9 (13.04%) Retail
3 7 (10.14%) Games
4 5 (7.25%) German Language
5 4 (5.80%) Law
6 3 (4.35%) Finance
7 2 (2.90%) Banking
7 2 (2.90%) French Language
7 2 (2.90%) Telecoms
8 1 (1.45%) Automotive
8 1 (1.45%) Inclusion and Diversity
8 1 (1.45%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (2.90%) HTML
2 1 (1.45%) XML
Miscellaneous
1 13 (18.84%) Onboarding
2 9 (13.04%) Driving Licence
3 8 (11.59%) Data Centre
4 5 (7.25%) Management Information System
5 3 (4.35%) CCTV
6 1 (1.45%) Self-Motivation
6 1 (1.45%) Video Conferencing
Operating Systems
1 18 (26.09%) Windows
2 5 (7.25%) Android
2 5 (7.25%) Mac OS
3 3 (4.35%) Linux
3 3 (4.35%) Windows Server
4 1 (1.45%) Windows 10
4 1 (1.45%) Windows 7
Processes & Methodologies
1 19 (27.54%) Problem-Solving
2 18 (26.09%) Customer Service
3 7 (10.14%) User Experience
4 6 (8.70%) Proactive Management
5 5 (7.25%) Business Intelligence
5 5 (7.25%) Computer Science
6 4 (5.80%) Collaborative Culture
7 3 (4.35%) Fintech
8 2 (2.90%) Client Onboarding
8 2 (2.90%) Due Diligence
8 2 (2.90%) Incident Response
8 2 (2.90%) KYC
8 2 (2.90%) Presales
8 2 (2.90%) Technical Leadership
9 1 (1.45%) Cost Management
9 1 (1.45%) DevOps
9 1 (1.45%) Impact Assessments
9 1 (1.45%) Problem Management
9 1 (1.45%) Project Management
9 1 (1.45%) Stakeholder Management
Programming Languages
1 3 (4.35%) SQL
2 1 (1.45%) Bash
2 1 (1.45%) PowerShell
2 1 (1.45%) Python
Qualifications
1 22 (31.88%) Degree
2 13 (18.84%) HNC
3 4 (5.80%) HND
4 1 (1.45%) CCNA
4 1 (1.45%) Cisco Certification
4 1 (1.45%) ITIL Foundation Certificate
4 1 (1.45%) Master's Degree
4 1 (1.45%) MBA
Quality Assurance & Compliance
1 5 (7.25%) ISO/IEC 27001
2 1 (1.45%) SLA
System Software
1 16 (23.19%) Active Directory
2 2 (2.90%) Hyper-V
3 1 (1.45%) Virtual Desktop
3 1 (1.45%) Virtual Machines
Systems Management
1 1 (1.45%) Microsoft Intune
1 1 (1.45%) SCCM
Vendors
1 11 (15.94%) Microsoft
2 3 (4.35%) Cisco
3 2 (2.90%) Alteryx
3 2 (2.90%) Cognos
3 2 (2.90%) Datto
3 2 (2.90%) MuleSoft
3 2 (2.90%) Veeam
4 1 (1.45%) Apple
4 1 (1.45%) BroadSoft
4 1 (1.45%) Polycom