The median annual salary for a Technical Support Specialist was £35,000 in advertised job vacancies in England during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Specialist
UK / England
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 825 911 885
Rank change year-on-year +86 -26  
Permanent jobs requiring a Technical Support Specialist 34 24 58
As % of all permanent IT jobs advertised in England 0.042% 0.024% 0.058%
As % of the Job Titles category 0.044% 0.025% 0.060%
Number of salaries quoted 31 18 53
Median salary £35,000 £45,000 £33,000
Median salary % change year-on-year -22.22% +36.36%  
90% offered a salary of more than £24,000 £29,900 £20,475
10% offered a salary of more than £50,000 £55,500 £45,000
UK excluding London median salary £39,250 £45,000 £36,250
% change year-on-year -12.77% +24.13%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 77326 94599 97418
As % of all permanent IT job vacancies advertised in England 96.30% 96.46% 96.68%
Number of salaries quoted 64770 80048 80399
Median salary £46,000 £46,000 £45,000
Median salary % change year-on-year - +2.22%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Technical Support Specialist
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Technical Support Specialist in the job title.

Job vacancy trend for Technical Support Specialist in England

Technical Support Specialist
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist in England.

Salary trend for Technical Support Specialist in England

Technical Support Specialist
Salary Histogram in England

The salary distribution of IT jobs citing Technical Support Specialist in England over the 3 months to 30 March 2017.

Salary histogram for Technical Support Specialist in England

Technical Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the England region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +72 16 £29,000 -47.27%
South East +57 9 £45,000 -2.70%
Yorkshire +32 4 £31,250 +38.88%
East of England - 2 £36,000 -
East Midlands - 1 £35,000 -
North East - 1 £21,500 -
Technical Support Specialist
UK

Technical Support Specialist Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 30 March 2017, Technical Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support Specialist in the job title.

1 33 (53.23%) Windows
2 25 (40.32%) SQL
3 22 (35.48%) Microsoft
4 17 (27.42%) SQL Server
5 16 (25.81%) Linux
5 16 (25.81%) Windows Server
6 14 (22.58%) Active Directory
7 12 (19.35%) Degree
8 11 (17.74%) Mac OS X
8 11 (17.74%) C#
9 9 (14.52%) Microsoft Certification
9 9 (14.52%) Unix
9 9 (14.52%) Office 365
9 9 (14.52%) Windows 8
10 8 (12.90%) Windows 7
10 8 (12.90%) Android
10 8 (12.90%) VoIP
10 8 (12.90%) Internet
11 7 (11.29%) Cisco
11 7 (11.29%) VMware
11 7 (11.29%) DNS
11 7 (11.29%) T-SQL
11 7 (11.29%) JavaScript
11 7 (11.29%) IIS
11 7 (11.29%) MS Office
11 7 (11.29%) Mac OS
11 7 (11.29%) SQL Server 2008
11 7 (11.29%) Windows Server 2012
12 6 (9.68%) SQL Server 2012
12 6 (9.68%) MCDST

Technical Support Specialist Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.29%) IIS
2 6 (9.68%) Blackberry Enterprise Server
3 2 (3.23%) CMS
3 2 (3.23%) JBoss
3 2 (3.23%) SharePoint
3 2 (3.23%) Skype for Business
3 2 (3.23%) Tomcat
4 1 (1.61%) Exchange Server 2010
4 1 (1.61%) Exchange Server 2013
4 1 (1.61%) GeoServer
4 1 (1.61%) MS Exchange
Applications
1 7 (11.29%) MS Office
2 6 (9.68%) MS Excel
Business Applications
1 4 (6.45%) Northgate Housing
2 2 (3.23%) Temenos T24
3 1 (1.61%) Dynamics CRM
3 1 (1.61%) Unit4 Business World
Cloud Services
1 9 (14.52%) Office 365
2 3 (4.84%) SaaS
3 1 (1.61%) Microsoft Azure
Communications & Networking
1 8 (12.90%) Internet
1 8 (12.90%) VoIP
2 7 (11.29%) DNS
3 6 (9.68%) DHCP
4 4 (6.45%) Firewall
4 4 (6.45%) TCP/IP
5 2 (3.23%) HTTP
5 2 (3.23%) Skype
6 1 (1.61%) FTP
6 1 (1.61%) H.323
6 1 (1.61%) IP Telephony
6 1 (1.61%) LAN
6 1 (1.61%) Remote Desktop
6 1 (1.61%) SMTP
6 1 (1.61%) VLAN
6 1 (1.61%) WAN
6 1 (1.61%) WebEx
6 1 (1.61%) WinSCP
6 1 (1.61%) Wireless
6 1 (1.61%) Wireshark
Database & Business Intelligence
1 17 (27.42%) SQL Server
2 7 (11.29%) SQL Server 2008
3 6 (9.68%) SQL Server 2012
3 6 (9.68%) SQL Server 2014
4 4 (6.45%) Relational Database
5 3 (4.84%) DB2
5 3 (4.84%) Informix
6 2 (3.23%) MySQL
7 1 (1.61%) Crystal Reports
7 1 (1.61%) Data Mining
7 1 (1.61%) GIS
7 1 (1.61%) MS Access
7 1 (1.61%) Oracle Database
7 1 (1.61%) Oracle Reports
7 1 (1.61%) PostgreSQL
7 1 (1.61%) RDBMS
General
1 6 (9.68%) Finance
1 6 (9.68%) French Language
2 4 (6.45%) Banking
3 3 (4.84%) German Language
4 2 (3.23%) Legal
5 1 (1.61%) Back Office
5 1 (1.61%) Investment Banking
5 1 (1.61%) Manufacturing
5 1 (1.61%) Publishing
Libraries, Frameworks & Software Standards
1 4 (6.45%) XML
2 3 (4.84%) .NET
2 3 (4.84%) HTML
3 2 (3.23%) CSS
3 2 (3.23%) Middleware
4 1 (1.61%) Django
4 1 (1.61%) HTML5
4 1 (1.61%) Web Services
4 1 (1.61%) XML Messaging
Miscellaneous
1 6 (9.68%) Blackberry
2 4 (6.45%) Clustering
3 3 (4.84%) Analytical Skills
3 3 (4.84%) Management Information System
4 2 (3.23%) Equities
4 2 (3.23%) Replication
4 2 (3.23%) SWIFT
5 1 (1.61%) Computer Science
5 1 (1.61%) Digital Media
5 1 (1.61%) Driving Licence
5 1 (1.61%) Enterprise Software
5 1 (1.61%) Fat Client
5 1 (1.61%) Hybrid Cloud
5 1 (1.61%) Mainframe
5 1 (1.61%) Thin Client
5 1 (1.61%) Video Conferencing
Operating Systems
1 33 (53.23%) Windows
2 16 (25.81%) Linux
2 16 (25.81%) Windows Server
3 11 (17.74%) Mac OS X
4 9 (14.52%) Unix
4 9 (14.52%) Windows 8
5 8 (12.90%) Android
5 8 (12.90%) Windows 7
6 7 (11.29%) Mac OS
6 7 (11.29%) Windows Server 2012
7 6 (9.68%) Windows Server 2008
8 5 (8.06%) AIX
9 3 (4.84%) HPUX
9 3 (4.84%) Windows 10
10 2 (3.23%) Solaris
10 2 (3.23%) SUSE
11 1 (1.61%) CentOS
11 1 (1.61%) Debian
11 1 (1.61%) NetWare
11 1 (1.61%) Windows XP
Processes & Methodologies
1 6 (9.68%) Problem Management
2 5 (8.06%) ITIL
3 4 (6.45%) Agile Software Development
3 4 (6.45%) Analytics
3 4 (6.45%) Incident Management
3 4 (6.45%) Release Management
3 4 (6.45%) Service Management
4 3 (4.84%) Data Protection
4 3 (4.84%) E-Commerce
4 3 (4.84%) Performance Management
4 3 (4.84%) Time Management
5 2 (3.23%) Business Analysis
5 2 (3.23%) Business Analytics
5 2 (3.23%) Change Management
5 2 (3.23%) CRM
5 2 (3.23%) Identity Management
5 2 (3.23%) Information Management
5 2 (3.23%) Load Balancing
5 2 (3.23%) Project Management
5 2 (3.23%) Test Scripting
Programming Languages
1 25 (40.32%) SQL
2 11 (17.74%) C#
3 7 (11.29%) JavaScript
3 7 (11.29%) T-SQL
4 4 (6.45%) Java
4 4 (6.45%) PowerShell
4 4 (6.45%) Python
5 2 (3.23%) PHP
6 1 (1.61%) Bash Shell
6 1 (1.61%) C++
6 1 (1.61%) PL/SQL
6 1 (1.61%) VB.NET
Qualifications
1 12 (19.35%) Degree
2 9 (14.52%) Microsoft Certification
3 6 (9.68%) MCDST
4 3 (4.84%) HNC
4 3 (4.84%) HND
4 3 (4.84%) MCSE
5 2 (3.23%) MCSA
5 2 (3.23%) Security Cleared
6 1 (1.61%) CCNA
6 1 (1.61%) Cisco Certification
6 1 (1.61%) CISSP
6 1 (1.61%) CompTIA Security+
6 1 (1.61%) MCITP
6 1 (1.61%) MCP
6 1 (1.61%) MCTS
6 1 (1.61%) Network+ Certification
6 1 (1.61%) Security+ Certification
Quality Assurance & Compliance
1 6 (9.68%) QA
2 4 (6.45%) SLA
3 1 (1.61%) HL7
System Software
1 14 (22.58%) Active Directory
2 6 (9.68%) VMware Infrastructure
3 4 (6.45%) Hyper-V
4 1 (1.61%) Virtual Machines
4 1 (1.61%) XenDesktop
Systems Management
1 3 (4.84%) Backup Exec
1 3 (4.84%) PaperCut
1 3 (4.84%) SafeCom
1 3 (4.84%) SCCM
2 2 (3.23%) EMC NetWorker
2 2 (3.23%) Ganglia
2 2 (3.23%) Netcool
3 1 (1.61%) HP Data Protector
3 1 (1.61%) Microsoft Clustering
3 1 (1.61%) NetBackup
3 1 (1.61%) Norton AntiVirus
3 1 (1.61%) SCVMM
Vendors
1 22 (35.48%) Microsoft
2 7 (11.29%) Cisco
2 7 (11.29%) VMware
3 6 (9.68%) Adobe
3 6 (9.68%) Apple
3 6 (9.68%) LANDesk
3 6 (9.68%) Oracle
4 4 (6.45%) Northgate
4 4 (6.45%) Veeam
4 4 (6.45%) Veritas
5 3 (4.84%) arcserve
5 3 (4.84%) Avaya
5 3 (4.84%) CommVault
5 3 (4.84%) EMC
5 3 (4.84%) Equitrac
5 3 (4.84%) NetApp
5 3 (4.84%) Red Hat
5 3 (4.84%) Sybase
6 2 (3.23%) AppDynamics
6 2 (3.23%) iManage