The median annual salary for a Technical Support Specialist was £35,500 in advertised job vacancies during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Technical Support Specialist
UK
Rank 827 926 888
Rank change year-on-year +99 -38  
Permanent jobs requiring a Technical Support Specialist 37 23 63
As % of all permanent IT jobs advertised in the UK 0.044% 0.022% 0.058%
As % of the Job Titles category 0.045% 0.023% 0.060%
Number of salaries quoted 34 18 58
Median salary £35,500 £45,000 £35,500
Median salary % change year-on-year -21.11% +26.76%  
90% offered a salary of more than £24,900 £28,975 £20,475
10% offered a salary of more than £49,550 £57,500 £47,500
UK excluding London median salary £36,000 £45,000 £37,750
% change year-on-year -20.00% +19.20%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81427 99650 104367
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.36% 96.63%
Number of salaries quoted 67614 83405 85224
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support Specialist
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Specialist in the job title.

Job vacancy trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist.

Salary trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Histogram

The salary distribution of IT jobs citing Technical Support Specialist over the 3 months to 27 March 2017.

Salary histogram for Technical Support Specialist in the UK

Technical Support Specialist
Top 22 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +101 35 £35,000 -22.22%
London +86 16 £29,000 -49.56%
South East +66 9 £45,000 -
Berkshire +44 8 £45,000 -
Reading +40 5 £50,000 +11.11%
West Yorkshire +35 4 £31,250 +38.88%
Yorkshire +23 4 £31,250 +38.88%
Leeds +22 4 £31,250 +38.88%
Bracknell +13 3 £45,000 +114.28%
Bury St Edmunds - 2 £36,000 -
East Midlands - 2 £35,000 -
East of England - 2 £36,000 -
Nottinghamshire - 2 £35,000 -
Suffolk - 2 £36,000 -
City of London +47 1 £42,500 -26.08%
Surrey +42 1 - -
Tyne and Wear - 1 £21,500 -
Newcastle upon Tyne - 1 £21,500 -
North East - 1 £21,500 -
Canary Wharf - 1 £60,000 -
Croydon - 1 £34,500 -
Enfield - 1 £42,500 -

Technical Support Specialist Skill Set
Top 30 Related IT Skills

For the 6 months to 27 March 2017, Technical Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Specialist in the job title.

1 37 (56.06%) Windows
2 26 (39.39%) SQL
3 24 (36.36%) Microsoft
4 19 (28.79%) SQL Server
5 18 (27.27%) Windows Server
6 17 (25.76%) Linux
7 15 (22.73%) Active Directory
8 12 (18.18%) Degree
9 11 (16.67%) Unix
9 11 (16.67%) C#
9 11 (16.67%) Mac OS X
10 10 (15.15%) Internet
11 9 (13.64%) Microsoft Certification
11 9 (13.64%) Oracle
11 9 (13.64%) Windows 7
11 9 (13.64%) Office 365
11 9 (13.64%) Windows 8
12 8 (12.12%) Android
12 8 (12.12%) VoIP
12 8 (12.12%) VMware
13 7 (10.61%) MS Excel
13 7 (10.61%) DNS
13 7 (10.61%) Cisco
13 7 (10.61%) T-SQL
13 7 (10.61%) JavaScript
13 7 (10.61%) IIS
13 7 (10.61%) MS Office
13 7 (10.61%) VMware Infrastructure
13 7 (10.61%) Mac OS
13 7 (10.61%) SQL Server 2008

Technical Support Specialist Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.61%) IIS
2 6 (9.09%) Blackberry Enterprise Server
3 4 (6.06%) SharePoint
4 3 (4.55%) MS Exchange
5 2 (3.03%) CMS
5 2 (3.03%) JBoss
5 2 (3.03%) Skype for Business
5 2 (3.03%) Tomcat
6 1 (1.52%) Exchange Server 2010
6 1 (1.52%) Exchange Server 2013
6 1 (1.52%) GeoServer
Applications
1 7 (10.61%) MS Excel
1 7 (10.61%) MS Office
Business Applications
1 4 (6.06%) Northgate Housing
2 3 (4.55%) Dynamics CRM
3 2 (3.03%) Temenos T24
4 1 (1.52%) Unit4 Business World
Cloud Services
1 9 (13.64%) Office 365
2 3 (4.55%) SaaS
3 1 (1.52%) Microsoft Azure
3 1 (1.52%) Mimecast
Communications & Networking
1 10 (15.15%) Internet
2 8 (12.12%) VoIP
3 7 (10.61%) DNS
4 6 (9.09%) DHCP
5 5 (7.58%) Firewall
6 4 (6.06%) TCP/IP
7 3 (4.55%) WAN
8 2 (3.03%) HTTP
8 2 (3.03%) Skype
9 1 (1.52%) FTP
9 1 (1.52%) H.323
9 1 (1.52%) Intrusion Detection
9 1 (1.52%) IP Telephony
9 1 (1.52%) LAN
9 1 (1.52%) Remote Desktop
9 1 (1.52%) SAN
9 1 (1.52%) SMTP
9 1 (1.52%) VPN
9 1 (1.52%) WebEx
9 1 (1.52%) Wireless
Database & Business Intelligence
1 19 (28.79%) SQL Server
2 7 (10.61%) SQL Server 2008
3 6 (9.09%) SQL Server 2012
3 6 (9.09%) SQL Server 2014
4 4 (6.06%) Relational Database
5 3 (4.55%) DB2
5 3 (4.55%) Informix
6 2 (3.03%) MySQL
6 2 (3.03%) Oracle Database
7 1 (1.52%) Crystal Reports
7 1 (1.52%) Data Mining
7 1 (1.52%) GIS
7 1 (1.52%) MS Access
7 1 (1.52%) Oracle Reports
7 1 (1.52%) PostgreSQL
7 1 (1.52%) RDBMS
General
1 6 (9.09%) Finance
1 6 (9.09%) French Language
2 4 (6.06%) Banking
3 3 (4.55%) German Language
4 2 (3.03%) Legal
5 1 (1.52%) Back Office
5 1 (1.52%) Investment Banking
5 1 (1.52%) Manufacturing
5 1 (1.52%) Publishing
Libraries, Frameworks & Software Standards
1 4 (6.06%) XML
2 3 (4.55%) .NET
2 3 (4.55%) HTML
3 2 (3.03%) CSS
3 2 (3.03%) Middleware
4 1 (1.52%) Django
4 1 (1.52%) HTML5
4 1 (1.52%) Web Services
4 1 (1.52%) XML Messaging
Miscellaneous
1 6 (9.09%) Blackberry
2 5 (7.58%) Management Information System
3 4 (6.06%) Analytical Skills
3 4 (6.06%) Clustering
4 2 (3.03%) Equities
4 2 (3.03%) Replication
4 2 (3.03%) SWIFT
5 1 (1.52%) Computer Science
5 1 (1.52%) Digital Media
5 1 (1.52%) Driving Licence
5 1 (1.52%) Enterprise Software
5 1 (1.52%) Fat Client
5 1 (1.52%) Hybrid Cloud
5 1 (1.52%) Mainframe
5 1 (1.52%) Thin Client
5 1 (1.52%) Video Conferencing
Operating Systems
1 37 (56.06%) Windows
2 18 (27.27%) Windows Server
3 17 (25.76%) Linux
4 11 (16.67%) Mac OS X
4 11 (16.67%) Unix
5 9 (13.64%) Windows 7
5 9 (13.64%) Windows 8
6 8 (12.12%) Android
7 7 (10.61%) Mac OS
7 7 (10.61%) Windows Server 2012
8 6 (9.09%) Windows Server 2008
9 5 (7.58%) AIX
10 3 (4.55%) HPUX
10 3 (4.55%) Windows 10
11 2 (3.03%) Solaris
11 2 (3.03%) SUSE
12 1 (1.52%) Apple iOS
12 1 (1.52%) CentOS
12 1 (1.52%) Debian
12 1 (1.52%) Ubuntu
Processes & Methodologies
1 6 (9.09%) ITIL
1 6 (9.09%) Problem Management
2 5 (7.58%) E-Commerce
2 5 (7.58%) Performance Management
3 4 (6.06%) Agile Software Development
3 4 (6.06%) Analytics
3 4 (6.06%) Change Management
3 4 (6.06%) CRM
3 4 (6.06%) Incident Management
3 4 (6.06%) Release Management
3 4 (6.06%) Service Management
4 3 (4.55%) Capacity Management
4 3 (4.55%) Data Protection
4 3 (4.55%) Presales
4 3 (4.55%) Time Management
5 2 (3.03%) Application Performance Management
5 2 (3.03%) Business Analytics
5 2 (3.03%) Coaching
5 2 (3.03%) Collateral Management
5 2 (3.03%) ITIL V3
Programming Languages
1 26 (39.39%) SQL
2 11 (16.67%) C#
3 7 (10.61%) JavaScript
3 7 (10.61%) T-SQL
4 4 (6.06%) Java
4 4 (6.06%) PowerShell
4 4 (6.06%) Python
5 2 (3.03%) PHP
6 1 (1.52%) Bash Shell
6 1 (1.52%) C++
6 1 (1.52%) PL/SQL
6 1 (1.52%) VB.NET
Qualifications
1 12 (18.18%) Degree
2 9 (13.64%) Microsoft Certification
3 6 (9.09%) MCDST
4 3 (4.55%) HNC
4 3 (4.55%) HND
4 3 (4.55%) MCSE
5 2 (3.03%) MCSA
5 2 (3.03%) Security Cleared
6 1 (1.52%) CCNA
6 1 (1.52%) Cisco Certification
6 1 (1.52%) CISSP
6 1 (1.52%) CompTIA Security+
6 1 (1.52%) MCITP
6 1 (1.52%) MCP
6 1 (1.52%) MCTS
6 1 (1.52%) Network+ Certification
6 1 (1.52%) Security+ Certification
Quality Assurance & Compliance
1 6 (9.09%) QA
2 4 (6.06%) SLA
3 1 (1.52%) HL7
System Software
1 15 (22.73%) Active Directory
2 7 (10.61%) VMware Infrastructure
3 4 (6.06%) Hyper-V
4 1 (1.52%) Virtual Machines
4 1 (1.52%) VMware Server
4 1 (1.52%) XenDesktop
Systems Management
1 3 (4.55%) Backup Exec
1 3 (4.55%) PaperCut
1 3 (4.55%) SafeCom
1 3 (4.55%) SCCM
2 2 (3.03%) EMC NetWorker
2 2 (3.03%) Ganglia
2 2 (3.03%) Netcool
3 1 (1.52%) HP Data Protector
3 1 (1.52%) Microsoft Clustering
3 1 (1.52%) NetBackup
3 1 (1.52%) Network Intrusion Detection System
3 1 (1.52%) Norton AntiVirus
3 1 (1.52%) SCVMM
Vendors
1 24 (36.36%) Microsoft
2 9 (13.64%) Oracle
3 8 (12.12%) VMware
4 7 (10.61%) Cisco
5 6 (9.09%) Adobe
5 6 (9.09%) Apple
5 6 (9.09%) LANDesk
6 4 (6.06%) Northgate
6 4 (6.06%) Veeam
6 4 (6.06%) Veritas
7 3 (4.55%) arcserve
7 3 (4.55%) Avaya
7 3 (4.55%) CommVault
7 3 (4.55%) EMC
7 3 (4.55%) Equitrac
7 3 (4.55%) NetApp
7 3 (4.55%) Red Hat
7 3 (4.55%) Sybase
8 2 (3.03%) Citrix
8 2 (3.03%) HP