The median annual salary for a Technical Support Specialist was £40,750 in advertised job vacancies during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Specialist
UK
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 863 888 944
Rank change year-on-year +25 +56  
Permanent jobs requiring a Technical Support Specialist 11 45 40
As % of all permanent IT jobs advertised in the UK 0.012% 0.046% 0.036%
As % of the Job Titles category 0.013% 0.048% 0.037%
Number of salaries quoted 8 22 38
Median salary £40,750 £40,000 £23,500
Median salary % change year-on-year +1.87% +70.21%  
90% offered a salary of more than £36,000 £26,700 £20,475
10% offered a salary of more than £50,850 £80,000 £47,500
UK excluding London median salary £40,000 £27,500 £30,000
% change year-on-year +45.45% -8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85825 93705 107053
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.53% 96.58%
Number of salaries quoted 70199 79011 88244
Median salary £46,250 £47,500 £45,000
Median salary % change year-on-year -2.63% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £73,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Specialist
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support Specialist in the job title.

Job vacancy trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist.

Salary trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Histogram

The salary distribution of IT jobs citing Technical Support Specialist over the 3 months to 26 June 2017.

Salary histogram for Technical Support Specialist in the UK

Technical Support Specialist
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 8 £40,750 +11.64% 2
South East +38 3 £41,500 -13.91%
London +18 3 £45,000 -10.00%
Surrey +31 1 £41,500 -24.54%
Reading +12 1 £54,000 +8.00%
Berkshire +10 1 £54,000 +8.00%
West Midlands +10 1 £40,000 +45.45% 1
Oxfordshire +9 1 £37,500 -17.95%
Warwickshire - 1 £40,000 -
Yorkshire - 1 £32,500 -
Rugby - 1 £40,000 -
Leeds - 1 £32,500 -
West Yorkshire - 1 £32,500 -

Technical Support Specialist Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 June 2017, Technical Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Specialist in the job title.

1 21 (42.86%) Windows
2 19 (38.78%) SQL
2 19 (38.78%) Microsoft
3 14 (28.57%) Active Directory
4 13 (26.53%) Linux
5 12 (24.49%) SQL Server
6 11 (22.45%) Mac OS X
7 9 (18.37%) Windows Server
8 8 (16.33%) Android
8 8 (16.33%) Windows 7
8 8 (16.33%) Office 365
9 7 (14.29%) Windows 8
9 7 (14.29%) VMware Infrastructure
9 7 (14.29%) Microsoft Certification
9 7 (14.29%) Cisco
9 7 (14.29%) C#
9 7 (14.29%) VMware
10 6 (12.24%) ITIL
10 6 (12.24%) SLA
10 6 (12.24%) Adobe
10 6 (12.24%) VoIP
10 6 (12.24%) DNS
10 6 (12.24%) Apple
10 6 (12.24%) Blackberry
10 6 (12.24%) Blackberry Enterprise Server
10 6 (12.24%) MCDST
10 6 (12.24%) LANDesk
10 6 (12.24%) Problem Management
10 6 (12.24%) Mac OS
11 5 (10.20%) QA

Technical Support Specialist Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.24%) Blackberry Enterprise Server
2 5 (10.20%) IIS
3 4 (8.16%) SharePoint
4 3 (6.12%) MS Exchange
5 2 (4.08%) CMS
6 1 (2.04%) GeoServer
6 1 (2.04%) JBoss
6 1 (2.04%) Skype for Business
6 1 (2.04%) Tomcat
6 1 (2.04%) WebLogic
6 1 (2.04%) WebSphere
Applications
1 4 (8.16%) Microsoft Office
Business Applications
1 4 (8.16%) Northgate Housing
2 3 (6.12%) Dynamics CRM
3 2 (4.08%) Temenos T24
3 2 (4.08%) Unit4 Business World
Cloud Services
1 8 (16.33%) Office 365
2 4 (8.16%) SaaS
3 2 (4.08%) Microsoft Azure
4 1 (2.04%) Amazon AWS
4 1 (2.04%) Cloud Computing
4 1 (2.04%) Mimecast
4 1 (2.04%) OneDrive
4 1 (2.04%) Slack
4 1 (2.04%) Sumo Logic
Communications & Networking
1 6 (12.24%) DNS
1 6 (12.24%) VoIP
2 5 (10.20%) DHCP
2 5 (10.20%) Firewall
2 5 (10.20%) Internet
3 3 (6.12%) Remote Desktop
3 3 (6.12%) TCP/IP
4 2 (4.08%) LAN
4 2 (4.08%) Network Security
4 2 (4.08%) VPN
4 2 (4.08%) WAN
5 1 (2.04%) H.323
5 1 (2.04%) Intrusion Detection
5 1 (2.04%) IP Telephony
5 1 (2.04%) SAN
5 1 (2.04%) Skype
5 1 (2.04%) TETRA
5 1 (2.04%) VLAN
5 1 (2.04%) Wireless
5 1 (2.04%) Wireshark
Database & Business Intelligence
1 12 (24.49%) SQL Server
2 5 (10.20%) SQL Server 2008
3 4 (8.16%) SQL Server 2012
3 4 (8.16%) SQL Server 2014
4 3 (6.12%) DB2
4 3 (6.12%) Informix
4 3 (6.12%) MySQL
4 3 (6.12%) Relational Database
5 2 (4.08%) PostgreSQL
6 1 (2.04%) GIS
6 1 (2.04%) MS Access
6 1 (2.04%) Oracle Database
6 1 (2.04%) RDBMS
General
1 5 (10.20%) French Language
2 4 (8.16%) Finance
3 3 (6.12%) German Language
4 2 (4.08%) Back Office
5 1 (2.04%) Advertising
5 1 (2.04%) Banking
5 1 (2.04%) Billing
5 1 (2.04%) Electronics
5 1 (2.04%) Investment Banking
5 1 (2.04%) Publishing
5 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.12%) XML
2 2 (4.08%) .NET
2 2 (4.08%) HTML
3 1 (2.04%) CSS
3 1 (2.04%) Django
3 1 (2.04%) HTML5
3 1 (2.04%) Java EE
3 1 (2.04%) XML Messaging
Miscellaneous
1 6 (12.24%) Blackberry
2 4 (8.16%) Analytical Skills
3 2 (4.08%) Equities
3 2 (4.08%) Fat Client
3 2 (4.08%) Replication
3 2 (4.08%) SWIFT
3 2 (4.08%) Thin Client
3 2 (4.08%) Video Conferencing
4 1 (2.04%) Clustering
4 1 (2.04%) Digital Media
4 1 (2.04%) Driving Licence
4 1 (2.04%) Enterprise Software
4 1 (2.04%) Hybrid Cloud
4 1 (2.04%) Linux Command Line
4 1 (2.04%) Management Information System
Operating Systems
1 21 (42.86%) Windows
2 13 (26.53%) Linux
3 11 (22.45%) Mac OS X
4 9 (18.37%) Windows Server
5 8 (16.33%) Android
5 8 (16.33%) Windows 7
6 7 (14.29%) Windows 8
7 6 (12.24%) Mac OS
8 5 (10.20%) Windows Server 2012
9 4 (8.16%) Windows Server 2008
10 3 (6.12%) AIX
10 3 (6.12%) HPUX
10 3 (6.12%) Unix
11 2 (4.08%) Solaris
11 2 (4.08%) SUSE
11 2 (4.08%) Windows 10
12 1 (2.04%) Apple iOS
12 1 (2.04%) CentOS
12 1 (2.04%) Debian
12 1 (2.04%) Ubuntu
Processes & Methodologies
1 6 (12.24%) ITIL
1 6 (12.24%) Problem Management
2 5 (10.20%) Change Management
2 5 (10.20%) CRM
3 4 (8.16%) Agile Software Development
3 4 (8.16%) ITIL V3
3 4 (8.16%) Release Management
4 3 (6.12%) Disaster Recovery
4 3 (6.12%) E-Commerce
4 3 (6.12%) Service Management
5 2 (4.08%) Capacity Management
5 2 (4.08%) Collateral Management
5 2 (4.08%) Data Protection
5 2 (4.08%) Information Management
5 2 (4.08%) ITSM
5 2 (4.08%) Presales
5 2 (4.08%) Root Cause Analysis
5 2 (4.08%) Security Management
5 2 (4.08%) Workload Management
6 1 (2.04%) Task Automation
Programming Languages
1 19 (38.78%) SQL
2 7 (14.29%) C#
3 5 (10.20%) JavaScript
3 5 (10.20%) T-SQL
4 3 (6.12%) PowerShell
5 2 (4.08%) Java
5 2 (4.08%) PHP
6 1 (2.04%) PL/SQL
6 1 (2.04%) Python
6 1 (2.04%) VB.NET
Qualifications
1 7 (14.29%) Microsoft Certification
2 6 (12.24%) MCDST
3 4 (8.16%) Degree
4 1 (2.04%) MCSA
4 1 (2.04%) MCSE
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 5 (10.20%) QA
System Software
1 14 (28.57%) Active Directory
2 7 (14.29%) VMware Infrastructure
3 4 (8.16%) Hyper-V
4 2 (4.08%) XenDesktop
5 1 (2.04%) VMware Server
Systems Management
1 3 (6.12%) Backup Exec
1 3 (6.12%) PaperCut
1 3 (6.12%) SafeCom
2 2 (4.08%) EMC NetWorker
2 2 (4.08%) SCCM
3 1 (2.04%) HP Data Protector
3 1 (2.04%) NetBackup
3 1 (2.04%) Network Intrusion Detection System
3 1 (2.04%) Norton AntiVirus
Vendors
1 19 (38.78%) Microsoft
2 7 (14.29%) Cisco
2 7 (14.29%) VMware
3 6 (12.24%) Adobe
3 6 (12.24%) Apple
3 6 (12.24%) LANDesk
4 5 (10.20%) Oracle
5 4 (8.16%) Northgate
5 4 (8.16%) Veeam
5 4 (8.16%) Veritas
6 3 (6.12%) arcserve
6 3 (6.12%) Citrix
6 3 (6.12%) CommVault
6 3 (6.12%) EMC
6 3 (6.12%) Equitrac
6 3 (6.12%) HP
6 3 (6.12%) NetApp
6 3 (6.12%) Red Hat
6 3 (6.12%) Sybase
7 2 (4.08%) CheckPoint
Worcester, Worcestershire
Direct Company
Posted: 6 days ago