Customer Relationship Management Specialist
UK

The median Customer Relationship Management Specialist salary in the UK is £45,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 906 963 1225
Rank change year-on-year +57 +262 -342
Permanent jobs requiring a CRM Specialist 8 1 10
As % of all permanent jobs advertised in the UK 0.008% 0.001% 0.006%
As % of the Job Titles category 0.009% 0.001% 0.007%
Number of salaries quoted 8 1 7
10th Percentile - - £29,250
25th Percentile £41,250 £29,500 £31,250
Median annual salary (50th Percentile) £45,000 £31,000 £52,500
Median % change year-on-year +45.16% -40.95% +25.00%
75th Percentile £48,938 £32,500 £60,000
90th Percentile £56,325 - £67,100
UK excluding London median annual salary £42,500 £31,000 £32,500
% change year-on-year +37.10% -4.62% -22.62%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,221 94,676 150,515
% of permanent jobs with a recognized job title 94.62% 91.51% 96.07%
Number of salaries quoted 66,838 59,581 85,408
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

CRM Specialist
Job Vacancy Trend

Job postings that featured CRM Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Specialist in the UK

CRM Specialist
Salary Trend

3-month moving average salary quoted in jobs citing CRM Specialist.

Salary trend for CRM Specialist in the UK

CRM Specialist
Salary Histogram

Salary distribution for jobs citing CRM Specialist over the 6 months to 5 May 2024.

Salary histogram for CRM Specialist in the UK

CRM Specialist
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Specialist within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +79 6 £43,750 +41.13% 2
England +107 5 £45,000 +45.16% 5
UK excluding London -6 4 £42,500 +37.10% 2
London - 4 £45,000 - 3
Scotland - 3 £42,500 -
North East - 1 £49,500 -
North of England - 1 £49,500 - 2

CRM Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2024, CRM Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Specialist in the job title.

1 8 (100.00%) CRM
2 6 (75.00%) Marketing
3 3 (37.50%) Google Analytics
3 3 (37.50%) SEO
3 3 (37.50%) Google
3 3 (37.50%) E-Commerce
3 3 (37.50%) SMS
3 3 (37.50%) Analytics
3 3 (37.50%) HubSpot
3 3 (37.50%) Marketing Strategy
3 3 (37.50%) Looker
3 3 (37.50%) Customer Requirements
3 3 (37.50%) Decision-Making
3 3 (37.50%) Google Data Studio
3 3 (37.50%) Customer Retention
4 2 (25.00%) Build Automation
4 2 (25.00%) Power Automate
4 2 (25.00%) Dynamics 365
4 2 (25.00%) Ticket Management
4 2 (25.00%) DevOps
4 2 (25.00%) Microsoft
4 2 (25.00%) BPR
4 2 (25.00%) MS Visio
4 2 (25.00%) Data Modelling
4 2 (25.00%) SharePoint
4 2 (25.00%) Dynamics CRM
4 2 (25.00%) Law
4 2 (25.00%) Continuous Integration
4 2 (25.00%) Test Automation
4 2 (25.00%) Degree

CRM Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) SharePoint
Applications
1 2 (25.00%) MS Visio
Business Applications
1 2 (25.00%) Dynamics CRM
Cloud Services
1 3 (37.50%) Google Analytics
1 3 (37.50%) Google Data Studio
2 2 (25.00%) Dynamics 365
2 2 (25.00%) Power Automate
Communications & Networking
1 3 (37.50%) SMS
Database & Business Intelligence
1 3 (37.50%) Looker
General
1 6 (75.00%) Marketing
2 2 (25.00%) Law
3 1 (12.50%) Analytical Skills
Processes & Methodologies
1 8 (100.00%) CRM
2 3 (37.50%) Analytics
2 3 (37.50%) Customer Requirements
2 3 (37.50%) Customer Retention
2 3 (37.50%) Decision-Making
2 3 (37.50%) E-Commerce
2 3 (37.50%) Marketing Strategy
2 3 (37.50%) SEO
3 2 (25.00%) BPR
3 2 (25.00%) Build Automation
3 2 (25.00%) Continuous Integration
3 2 (25.00%) Data Modelling
3 2 (25.00%) DevOps
3 2 (25.00%) Test Automation
3 2 (25.00%) Ticket Management
4 1 (12.50%) GAP Analysis
4 1 (12.50%) Problem-Solving
Qualifications
1 2 (25.00%) Degree
Vendors
1 3 (37.50%) Google
1 3 (37.50%) HubSpot
2 2 (25.00%) Microsoft