Period
to

The median annual salary for a CRM Specialist was £60,000 in advertised job vacancies during the 6 months to 14 August 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Specialist
UK
6 months to
14 Aug 2022
Same period 2021 Same period 2020
Rank 1195 999 755
Rank change year-on-year -196 -244 +343
Permanent jobs requiring a CRM Specialist 21 10 14
As % of all permanent jobs advertised in the UK 0.013% 0.009% 0.023%
As % of the Job Titles category 0.014% 0.009% 0.024%
Number of salaries quoted 15 6 14
10th Percentile £30,323 £33,500 £42,825
25th Percentile £57,500 - £50,000
Median annual salary (50th Percentile) £60,000 £42,000 £55,000
Median % change year-on-year +42.86% -23.64% +15.79%
75th Percentile - £53,625 £60,000
90th Percentile £62,250 £60,625 -
UK excluding London median annual salary £60,000 £42,000 £52,500
% change year-on-year +42.86% -20.00% +10.53%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 154,129 105,398 59,022
% of permanent IT jobs with a recognized job title 91.94% 91.14% 94.86%
Number of salaries quoted 83,523 74,437 48,237
10th Percentile £32,500 £31,750 £31,250
25th Percentile £43,750 £41,250 £40,000
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - +10.00%
75th Percentile £78,750 £75,000 £72,500
90th Percentile £95,000 £91,250 £88,750
UK excluding London median annual salary £52,200 £47,500 £47,500
% change year-on-year +9.89% - +5.56%

CRM Specialist
Job Vacancy Trend

Job postings that featured CRM Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Specialist in the UK

CRM Specialist
Salary Trend

3-month moving average salary quoted in jobs citing CRM Specialist.

Salary trend for CRM Specialist in the UK

CRM Specialist
Salary Histogram

Salary distribution for jobs citing CRM Specialist over the 6 months to 14 August 2022.

Salary histogram for CRM Specialist in the UK

CRM Specialist
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Specialist within the UK over the 6 months to 14 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -157 21 £60,000 +42.86% 1
UK excluding London -80 18 £60,000 +42.86% 1
Work from Home -201 18 £60,000 +42.86% 2
South East -38 10 £60,000 +42.86%
Midlands -48 3 £40,036 -35.94% 1
West Midlands -50 3 £40,036 -35.94% 1
East of England -57 3 £25,509 -
London -179 3 £62,500 +13.64%
North of England -59 2 £60,000 +140.00%
North East - 2 £60,000 -

CRM Specialist Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 14 August 2022, CRM Specialist job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Specialist in the job title.

1 21 (100.00%) CRM
2 13 (61.90%) Social Skills
3 9 (42.86%) SAP
3 9 (42.86%) Configuration Management
3 9 (42.86%) Service Management
3 9 (42.86%) ITSM
3 9 (42.86%) SAP CRM
4 8 (38.10%) Dynamics CRM
4 8 (38.10%) Stakeholder Management
5 7 (33.33%) Management Information System
5 7 (33.33%) Project Management
5 7 (33.33%) Analytics
6 6 (28.57%) Microsoft
6 6 (28.57%) Dynamics 365
7 5 (23.81%) Customer-Centricity
8 4 (19.05%) C#
8 4 (19.05%) Salesforce.com
8 4 (19.05%) Power Platform
9 3 (14.29%) Project Delivery
9 3 (14.29%) Active Directory Federation Services
9 3 (14.29%) Legacy Systems
9 3 (14.29%) Degree
9 3 (14.29%) JavaScript
9 3 (14.29%) SQL
9 3 (14.29%) Active Directory
9 3 (14.29%) Data Strategy
9 3 (14.29%) User Experience
9 3 (14.29%) Analytical Skills
10 2 (9.52%) Banking
10 2 (9.52%) Retail

CRM Specialist Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Confluence
1 2 (9.52%) SharePoint
Business Applications
1 9 (42.86%) SAP CRM
2 8 (38.10%) Dynamics CRM
3 1 (4.76%) Adobe Campaign
Cloud Services
1 6 (28.57%) Dynamics 365
2 4 (19.05%) Power Platform
3 2 (9.52%) Microsoft 365
Database & Business Intelligence
1 1 (4.76%) Data Warehouse
1 1 (4.76%) RDBMS
1 1 (4.76%) Relational Database
General
1 13 (61.90%) Social Skills
2 3 (14.29%) Analytical Skills
3 2 (9.52%) Banking
3 2 (9.52%) Finance
3 2 (9.52%) Marketing
3 2 (9.52%) Retail
4 1 (4.76%) Public Sector
Miscellaneous
1 7 (33.33%) Management Information System
2 3 (14.29%) Legacy Systems
2 3 (14.29%) User Experience
Processes & Methodologies
1 21 (100.00%) CRM
2 9 (42.86%) Configuration Management
2 9 (42.86%) ITSM
2 9 (42.86%) Service Management
3 8 (38.10%) Stakeholder Management
4 7 (33.33%) Analytics
4 7 (33.33%) Project Management
5 5 (23.81%) Customer-Centricity
6 3 (14.29%) Data Strategy
6 3 (14.29%) Project Delivery
7 2 (9.52%) Data Protection
7 2 (9.52%) Digital Transformation Programme
7 2 (9.52%) Impact Analysis
7 2 (9.52%) Mathematics
7 2 (9.52%) Preventative Maintenance
7 2 (9.52%) Product Roadmap
7 2 (9.52%) Risk Register
7 2 (9.52%) Service Delivery
7 2 (9.52%) Wealth Management
8 1 (4.76%) Product Management
Programming Languages
1 4 (19.05%) C#
2 3 (14.29%) JavaScript
2 3 (14.29%) SQL
3 1 (4.76%) ABAP
3 1 (4.76%) PowerShell
Qualifications
1 3 (14.29%) Degree
System Software
1 3 (14.29%) Active Directory
Systems Management
1 3 (14.29%) Active Directory Federation Services
2 2 (9.52%) SCOM
Vendors
1 9 (42.86%) SAP
2 6 (28.57%) Microsoft
3 4 (19.05%) Salesforce.com
4 2 (9.52%) New Relic
5 1 (4.76%) Adobe
5 1 (4.76%) Facebook
5 1 (4.76%) mParticle
5 1 (4.76%) YouTube