Ticket Management Contract Job Trends in London

Ticket Management
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring Ticket Management skills. It covers contract job vacancies from the 6 months leading up to 18 November 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Nov 2025
Same period 2024 Same period 2023
Rank 353 365 392
Rank change year-on-year +12 +27 +148
Contract jobs citing Ticket Management 15 13 34
As % of all contract jobs in London 0.11% 0.084% 0.17%
As % of the Processes & Methodologies category 0.12% 0.094% 0.19%
Number of daily rates quoted 12 10 26
10th Percentile £128 £165 £149
25th Percentile £154 £188 £188
Median daily rate (50th Percentile) £175 £210 £210
Median % change year-on-year -16.67% - -30.00%
75th Percentile £208 £306 £230
90th Percentile £541 £523 -
England median daily rate £275 £223 £215
% change year-on-year +23.60% +3.49% -31.75%
Number of hourly rates quoted 2 0 0
Median hourly rate £18.87 - -
England median hourly rate £18.87 £14.70 £12.00
% change year-on-year +28.37% +22.50% -32.28%

All Process and Methodology Skills
London

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 12,903 13,835 18,054
As % of all contract IT jobs advertised in London 92.34% 89.23% 89.71%
Number of daily rates quoted 8,481 8,908 12,964
10th Percentile £333 £350 £356
25th Percentile £425 £450 £463
Median daily rate (50th Percentile) £538 £550 £570
Median % change year-on-year -2.27% -3.51% -3.39%
75th Percentile £656 £675 £688
90th Percentile £775 £800 £800
England median daily rate £505 £525 £545
% change year-on-year -3.81% -3.67% -0.91%
Number of hourly rates quoted 263 165 248
10th Percentile £18.03 £17.35 £18.55
25th Percentile £24.77 £23.80 £21.50
Median hourly rate £29.00 £37.50 £36.33
Median % change year-on-year -22.67% +3.21% -3.11%
75th Percentile £47.25 £55.75 £62.25
90th Percentile £67.00 £80.45 £76.63
England median hourly rate £25.15 £37.50 £45.00
% change year-on-year -32.93% -16.67% +28.57%

Ticket Management
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing Ticket Management relative to all contract IT jobs advertised in London.

Ticket Management job vacancy trend in London

Ticket Management
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing Ticket Management.

Contractor daily rate distribution trend for jobs in London citing Ticket Management

Ticket Management
Daily Rate Histogram in London

Daily rate distribution for jobs citing Ticket Management in London over the 6 months to 18 November 2025.

Daily rate histogram for Ticket Management in London

Ticket Management
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing Ticket Management.

Contractor hourly rate distribution trend for jobs in London citing Ticket Management

Ticket Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the London region over the 6 months to 18 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +1 3 £215 -28.33% 7
Ticket Management
England

Ticket Management
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (13.33%) Microsoft Exchange
2 1 (6.67%) SharePoint
Applications
1 6 (40.00%) Microsoft Office
2 1 (6.67%) Microsoft Excel
2 1 (6.67%) Microsoft PowerPoint
2 1 (6.67%) Spreadsheet
Business Applications
1 1 (6.67%) Remedy ITSM
Cloud Services
1 6 (40.00%) Microsoft 365
2 1 (6.67%) Azure
2 1 (6.67%) Entra ID
2 1 (6.67%) OneDrive
Communications & Networking
1 1 (6.67%) DNS
1 1 (6.67%) Firewall
1 1 (6.67%) LAN
1 1 (6.67%) SSL
1 1 (6.67%) TCP/IP
1 1 (6.67%) VPN
1 1 (6.67%) WAN
1 1 (6.67%) Wi-Fi
Development Applications
1 1 (6.67%) JIRA
General
1 6 (40.00%) Social Skills
2 3 (20.00%) Analytical Skills
3 1 (6.67%) Finance
3 1 (6.67%) Legal
Job Titles
1 7 (46.67%) Desktop Support
2 6 (40.00%) Support Engineer
3 5 (33.33%) Desktop Engineer
3 5 (33.33%) Desktop Support Engineer
4 4 (26.67%) Analyst
5 2 (13.33%) 1st Line Support
5 2 (13.33%) 1st Line Support Analyst
5 2 (13.33%) Desktop Analyst
5 2 (13.33%) Desktop Support Analyst
5 2 (13.33%) First Line Help Desk Analyst
5 2 (13.33%) First Line Help Desk Support
5 2 (13.33%) Help Desk Analyst
5 2 (13.33%) Help Desk Support
5 2 (13.33%) Help Desk Support Analyst
5 2 (13.33%) IT Engineer
6 1 (6.67%) 2nd Line Engineer
6 1 (6.67%) 2nd Line Support Engineer
6 1 (6.67%) IT Analyst
6 1 (6.67%) ITSM Analyst
6 1 (6.67%) Lead
Libraries, Frameworks & Software Standards
1 1 (6.67%) CSS
1 1 (6.67%) HTML
1 1 (6.67%) LDAP
Miscellaneous
1 1 (6.67%) Cloud Security Posture
1 1 (6.67%) Driving Licence
1 1 (6.67%) Security Posture
1 1 (6.67%) Self-Motivation
1 1 (6.67%) Video Conferencing
Operating Systems
1 10 (66.67%) Windows
2 9 (60.00%) Windows 10
3 3 (20.00%) Windows 7
4 1 (6.67%) Linux
4 1 (6.67%) Unix
Processes & Methodologies
1 7 (46.67%) ITSM
2 6 (40.00%) Asset Management
3 4 (26.67%) Problem-Solving
4 3 (20.00%) ITIL
5 2 (13.33%) CRM
5 2 (13.33%) Customer Experience
5 2 (13.33%) Customer Service
5 2 (13.33%) Service Management
5 2 (13.33%) Time Management
6 1 (6.67%) Backlog Refinement
6 1 (6.67%) Cloud Security
6 1 (6.67%) Continuous Improvement
6 1 (6.67%) Log Correlation
6 1 (6.67%) Mobile Device Management
6 1 (6.67%) Root Cause Analysis
6 1 (6.67%) Sprint Planning
6 1 (6.67%) Translating Business Requirements
6 1 (6.67%) User Experience
6 1 (6.67%) Vulnerability Management
6 1 (6.67%) Vulnerability Remediation
Qualifications
1 5 (33.33%) SC Cleared
1 5 (33.33%) Security Cleared
2 1 (6.67%) A+ Certification
2 1 (6.67%) CISSP
2 1 (6.67%) CompTIA Security+
2 1 (6.67%) MCSA
2 1 (6.67%) MCSE
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (13.33%) QA
2 1 (6.67%) SLA
System Software
1 8 (53.33%) Active Directory
Systems Management
1 1 (6.67%) CASB
1 1 (6.67%) Microsoft Intune
1 1 (6.67%) Nessus
1 1 (6.67%) SCCM
Vendors
1 7 (46.67%) Microsoft
2 2 (13.33%) Remedy
3 1 (6.67%) Citrix
3 1 (6.67%) CyberArk
3 1 (6.67%) Salesforce
3 1 (6.67%) SAP
3 1 (6.67%) ServiceNow
3 1 (6.67%) Splunk
3 1 (6.67%) Tenable