Desktop Support Engineer Contracts

Desktop Support Engineer
UK

The median Desktop Support Engineer daily rate in the UK is £200 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
5 May 2024		 Same period 2023 Same period 2022
Rank 412 437 513
Rank change year-on-year +25 +76 +58
Contract jobs requiring a Desktop Support Engineer 189 294 380
As % of all contract jobs advertised in the UK 0.44% 0.50% 0.43%
As % of the Job Titles category 0.47% 0.53% 0.45%
Number of daily rates quoted 148 226 263
10th Percentile £124 £138 £128
25th Percentile £140 £160 £145
Median daily rate (50th Percentile) £200 £200 £180
Median % change year-on-year - +11.11% +6.19%
75th Percentile £218 £239 £219
90th Percentile £262 £283 £250
UK excluding London median daily rate £200 £200 £180
% change year-on-year - +11.11% +18.03%
Number of hourly rates quoted 14 12 44
10th Percentile £16.25 £15.60 £14.21
25th Percentile £17.00 £16.54 £16.25
Median hourly rate £18.13 £22.50 £19.11
Median % change year-on-year -19.42% +17.75% +12.40%
75th Percentile £21.41 £25.18 £23.58
90th Percentile £27.71 £29.12 £25.00
UK excluding London median hourly rate £17.50 £18.97 £19.00
% change year-on-year -7.74% -0.17% +13.43%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,029 55,895 84,701
% of contract IT jobs with a recognized job title 92.75% 94.62% 95.46%
Number of daily rates quoted 26,060 39,048 59,505
10th Percentile £280 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,665 1,566 2,078
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.11 £15.72
Median hourly rate £36.50 £45.00 £23.60
Median % change year-on-year -18.89% +90.68% +4.89%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £76.00 £63.75
UK excluding London median hourly rate £40.00 £42.00 £19.52
% change year-on-year -4.76% +115.16% +2.74%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Engineer.

Daily rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Engineer over the 6 months to 5 May 2024.

Daily rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Engineer.

Hourly rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Desktop Support Engineer over the 6 months to 5 May 2024.

Hourly rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +42 172 £200 - 31
UK excluding London -8 123 £200 - 19
London +81 66 £190 +5.56% 17
South East +19 51 £205 +0.49% 2
South West +4 19 £178 -11.00% 4
North of England +19 18 £160 -25.15% 1
Work from Home +86 13 £200 -5.92% 2
North West +27 12 £140 -30.00% 1
East of England +8 12 £193 +14.93% 4
Scotland +24 9 £160 -37.25% 5
Midlands +24 6 £122 -15.86% 2
East Midlands +18 5 £122 -9.63% 1
Wales +10 5 £135 -
Yorkshire +12 4 £198 -21.00%
Northern Ireland +7 3 £140 -37.78% 1
North East +12 2 £195 -10.86%
West Midlands +19 1 £145 - 1

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2024, Desktop Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Engineer in the job title.

1 143 (75.66%) Windows
2 81 (42.86%) Social Skills
3 76 (40.21%) Windows 10
3 76 (40.21%) Microsoft
4 57 (30.16%) Active Directory
4 57 (30.16%) Microsoft 365
5 53 (28.04%) Customer Service
6 49 (25.93%) Security Cleared
7 47 (24.87%) Microsoft Office
8 46 (24.34%) SCCM
8 46 (24.34%) Problem-Solving
9 43 (22.75%) Windows 7
10 38 (20.11%) ITIL
11 30 (15.87%) Finance
12 27 (14.29%) Organisational Skills
13 25 (13.23%) Public Sector
13 25 (13.23%) Telecoms
14 23 (12.17%) Manufacturing
14 23 (12.17%) SC Cleared
14 23 (12.17%) HP
15 22 (11.64%) SAP
15 22 (11.64%) Marketing
16 21 (11.11%) DV Cleared
16 21 (11.11%) Apple
17 20 (10.58%) Presentation Skills
17 20 (10.58%) Azure
17 20 (10.58%) Electronics
17 20 (10.58%) Business Intelligence
17 20 (10.58%) Digital Marketing
17 20 (10.58%) Programme Management

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (8.99%) Microsoft Exchange
2 9 (4.76%) Blackberry Enterprise Server
3 7 (3.70%) SharePoint
4 4 (2.12%) CMS
4 4 (2.12%) Skype for Business
5 1 (0.53%) Exchange Server 2007
5 1 (0.53%) Exchange Server 2013
5 1 (0.53%) IIS
Applications
1 47 (24.87%) Microsoft Office
2 2 (1.06%) Microsoft Excel
3 1 (0.53%) Microsoft PowerPoint
3 1 (0.53%) MS Visio
Business Applications
1 2 (1.06%) Shopify
Cloud Services
1 57 (30.16%) Microsoft 365
2 20 (10.58%) Azure
3 6 (3.17%) Entra ID
4 3 (1.59%) OneDrive
5 2 (1.06%) BigCommerce
6 1 (0.53%) Amazon EC2
6 1 (0.53%) AWS
6 1 (0.53%) Azure Stack
6 1 (0.53%) WhatsApp
Communications & Networking
1 19 (10.05%) VPN
2 5 (2.65%) Firewall
2 5 (2.65%) LAN
2 5 (2.65%) Wireless
3 4 (2.12%) Internet
3 4 (2.12%) Remote Desktop
3 4 (2.12%) Skype
3 4 (2.12%) Wi-Fi
4 3 (1.59%) Cisco IOS
4 3 (1.59%) WAN
5 2 (1.06%) DNS
6 1 (0.53%) HTTP
6 1 (0.53%) Network Security
6 1 (0.53%) Structured Cabling
6 1 (0.53%) TCP/IP
6 1 (0.53%) Telepresence
6 1 (0.53%) Unified Communications
6 1 (0.53%) VoIP
6 1 (0.53%) WebEx
6 1 (0.53%) WLAN
Database & Business Intelligence
1 5 (2.65%) SQL Server
Development Applications
1 2 (1.06%) JIRA
2 1 (0.53%) Hudson
General
1 81 (42.86%) Social Skills
2 30 (15.87%) Finance
3 27 (14.29%) Organisational Skills
4 25 (13.23%) Public Sector
4 25 (13.23%) Telecoms
5 23 (12.17%) Manufacturing
6 22 (11.64%) Marketing
7 20 (10.58%) Electronics
7 20 (10.58%) Presentation Skills
8 8 (4.23%) Banking
9 7 (3.70%) Analytical Skills
10 4 (2.12%) Legal
11 2 (1.06%) Inclusion and Diversity
11 2 (1.06%) Investment Banking
11 2 (1.06%) Retail
12 1 (0.53%) Documentation Skills
12 1 (0.53%) Law
Libraries, Frameworks & Software Standards
1 2 (1.06%) VML
1 2 (1.06%) XMPP
2 1 (0.53%) CSS
2 1 (0.53%) XML
Miscellaneous
1 19 (10.05%) Driving Licence
1 19 (10.05%) NHS
2 13 (6.88%) Blackberry
3 12 (6.35%) iPhone
4 9 (4.76%) Management Information System
5 8 (4.23%) CMDB
6 7 (3.70%) Data Centre
6 7 (3.70%) iPad
7 5 (2.65%) Self-Motivation
8 4 (2.12%) Data Protection Act
9 3 (1.59%) Onboarding
9 3 (1.59%) Smartphone
9 3 (1.59%) Video Conferencing
10 2 (1.06%) BYOD
10 2 (1.06%) Wiki
11 1 (0.53%) Operational Technology
11 1 (0.53%) Smartcard
Operating Systems
1 143 (75.66%) Windows
2 76 (40.21%) Windows 10
3 43 (22.75%) Windows 7
4 12 (6.35%) Android
5 11 (5.82%) Mac OS X
6 10 (5.29%) Windows 8
7 6 (3.17%) Mac OS
8 5 (2.65%) Apple iOS
9 4 (2.12%) Windows Vista
10 2 (1.06%) Windows Server
11 1 (0.53%) Windows XP
Processes & Methodologies
1 53 (28.04%) Customer Service
2 46 (24.34%) Problem-Solving
3 38 (20.11%) ITIL
4 20 (10.58%) Asset Management
4 20 (10.58%) Business Intelligence
4 20 (10.58%) Digital Marketing
4 20 (10.58%) Programme Management
5 19 (10.05%) Hardware Maintenance
6 14 (7.41%) Customer Experience
6 14 (7.41%) Time Management
7 13 (6.88%) Decision-Making
7 13 (6.88%) Service Delivery
8 12 (6.35%) Break/Fix
9 11 (5.82%) Customer Requirements
10 8 (4.23%) Mobile Device Management
11 7 (3.70%) Antivirus Management
11 7 (3.70%) Patch Management
12 6 (3.17%) Inventory Management
12 6 (3.17%) Root Cause Analysis
12 6 (3.17%) Software Deployment
Programming Languages
1 10 (5.29%) PowerShell
2 3 (1.59%) Python
3 1 (0.53%) JavaScript
Qualifications
1 49 (25.93%) Security Cleared
2 23 (12.17%) SC Cleared
3 21 (11.11%) DV Cleared
4 17 (8.99%) Degree
5 7 (3.70%) Microsoft Certification
6 3 (1.59%) BPSS Clearance
6 3 (1.59%) ITIL Certification
7 2 (1.06%) A+ Certification
7 2 (1.06%) DBS Check
8 1 (0.53%) IBM Certification
8 1 (0.53%) MCDST
Quality Assurance & Compliance
1 18 (9.52%) SLA
2 4 (2.12%) ISO/IEC 27001
3 2 (1.06%) Accessibility
System Software
1 57 (30.16%) Active Directory
2 2 (1.06%) Firmware
2 2 (1.06%) Hyper-V
3 1 (0.53%) Virtual Machines
3 1 (0.53%) VMware Infrastructure
Systems Management
1 46 (24.34%) SCCM
2 16 (8.47%) Microsoft Intune
3 2 (1.06%) Jamf Pro
3 2 (1.06%) Systems Management Server (SMS)
4 1 (0.53%) AirWatch
Vendors
1 76 (40.21%) Microsoft
2 23 (12.17%) HP
3 22 (11.64%) SAP
4 21 (11.11%) Apple
5 18 (9.52%) ServiceNow
6 12 (6.35%) Citrix
7 9 (4.76%) Adobe
8 6 (3.17%) Dell
8 6 (3.17%) Ivanti
9 5 (2.65%) Bloomberg
10 4 (2.12%) Becrypt
11 3 (1.59%) Cisco
11 3 (1.59%) McAfee
12 2 (1.06%) CheckPoint
12 2 (1.06%) MobileIron
12 2 (1.06%) Refinitiv
12 2 (1.06%) Remedy
12 2 (1.06%) Salesforce
12 2 (1.06%) Sitecore
12 2 (1.06%) Sophos
37 Desktop Support Engineer jobs Nationwide