Senior IT Support Jobs

Senior IT Support
UK

The median Senior IT Support salary in the UK is £40,000 per year, according to job vacancies posted during the 6 months leading to 5 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 Jun 2025
Same period 2024 Same period 2023
Rank 680 771 878
Rank change year-on-year +91 +107 +286
Permanent jobs requiring a Senior IT Support 41 120 75
As % of all permanent jobs advertised in the UK 0.073% 0.11% 0.080%
As % of the Job Titles category 0.081% 0.12% 0.088%
Number of salaries quoted 36 118 61
10th Percentile £32,500 £29,750 £30,000
25th Percentile £36,250 £31,250 £36,250
Median annual salary (50th Percentile) £40,000 £35,000 £40,000
Median % change year-on-year +14.29% -12.50% +6.67%
75th Percentile £47,500 £45,500 £45,000
90th Percentile £52,500 £50,000 £49,707
UK excluding London median annual salary £40,000 £35,000 £37,500
% change year-on-year +14.29% -6.67% +4.17%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,530 100,398 85,686
% of permanent jobs with a recognized job title 90.33% 94.89% 91.25%
Number of salaries quoted 26,425 71,173 55,496
10th Percentile £28,500 £28,500 £32,500
25th Percentile £40,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,967 £50,000 £53,500
% change year-on-year +1.93% -6.54% +6.37%

Senior IT Support
Job Vacancy Trend

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior IT Support in the UK

Senior IT Support
Salary Trend

3-month moving average salary quoted in jobs citing Senior IT Support.

Salary trend for Senior IT Support in the UK

Senior IT Support
Salary Histogram

Salary distribution for jobs citing Senior IT Support over the 6 months to 5 June 2025.

Salary histogram for Senior IT Support in the UK

Senior IT Support
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the UK over the 6 months to 5 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +88 37 £39,000 +9.86% 28
UK excluding London +114 22 £40,000 +14.29% 19
London +99 19 £39,000 +5.41% 11
Work from Home +123 8 £42,500 +25.00% 6
Midlands +51 6 £35,000 - 3
East Midlands +39 6 £35,000 - 1
South East +76 5 £42,500 -10.53% 9
Yorkshire +53 5 £42,500 +39.34%
North of England +37 5 £42,500 +21.43% 2
Scotland +120 4 £40,000 -20.00%
South West +112 2 £45,000 +25.87% 4

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 June 2025, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Senior IT Support in the job title.

1 40 (97.56%) Windows
2 30 (73.17%) Active Directory
3 28 (68.29%) Microsoft
4 27 (65.85%) Azure
4 27 (65.85%) Microsoft 365
5 26 (63.41%) Social Skills
6 22 (53.66%) Microsoft Intune
7 21 (51.22%) SharePoint
8 19 (46.34%) Entra ID
9 17 (41.46%) Degree
9 17 (41.46%) Customer Service
10 16 (39.02%) VPN
11 15 (36.59%) Windows Server
12 14 (34.15%) Cyber Essentials
13 13 (31.71%) ITIL
14 12 (29.27%) PowerShell
14 12 (29.27%) OneDrive
15 11 (26.83%) ITSM
16 9 (21.95%) Problem-Solving
16 9 (21.95%) Microsoft Exchange
16 9 (21.95%) Driving Licence
17 8 (19.51%) Windows 10
17 8 (19.51%) Meraki
17 8 (19.51%) Mentoring
17 8 (19.51%) VMware
17 8 (19.51%) VMware Infrastructure
17 8 (19.51%) Artificial Intelligence
17 8 (19.51%) VoIP
17 8 (19.51%) Microsoft Certification
17 8 (19.51%) Project Management

Senior IT Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (51.22%) SharePoint
2 9 (21.95%) Microsoft Exchange
Applications
1 8 (19.51%) Chatbot
2 3 (7.32%) Microsoft Office
Cloud Services
1 27 (65.85%) Azure
1 27 (65.85%) Microsoft 365
2 19 (46.34%) Entra ID
3 12 (29.27%) OneDrive
4 4 (9.76%) AWS
5 2 (4.88%) Slack
6 1 (2.44%) Azure Sentinel
6 1 (2.44%) PaaS
6 1 (2.44%) SaaS
Communications & Networking
1 16 (39.02%) VPN
2 8 (19.51%) VoIP
3 7 (17.07%) Firewall
3 7 (17.07%) VLAN
4 5 (12.20%) DNS
5 4 (9.76%) IPsec
5 4 (9.76%) LAN
5 4 (9.76%) SSL
5 4 (9.76%) WAN
5 4 (9.76%) Wireless
6 3 (7.32%) DHCP
6 3 (7.32%) SAN
7 1 (2.44%) TCP/IP
7 1 (2.44%) Wi-Fi
Database & Business Intelligence
1 3 (7.32%) SQL Server
2 1 (2.44%) Tableau
Development Applications
1 3 (7.32%) JIRA
General
1 26 (63.41%) Social Skills
2 3 (7.32%) Analytical Skills
2 3 (7.32%) Manufacturing
3 2 (4.88%) Law
3 2 (4.88%) Marketing
4 1 (2.44%) Finance
4 1 (2.44%) Inclusion and Diversity
4 1 (2.44%) Legal
Miscellaneous
1 9 (21.95%) Driving Licence
2 4 (9.76%) Onboarding
2 4 (9.76%) Replication
3 3 (7.32%) EPoS
4 2 (4.88%) Educational Technology
5 1 (2.44%) Self-Motivation
5 1 (2.44%) Video Conferencing
Operating Systems
1 40 (97.56%) Windows
2 15 (36.59%) Windows Server
3 8 (19.51%) Windows 10
3 8 (19.51%) Windows Server 2016
4 6 (14.63%) Linux
5 4 (9.76%) Windows Server 2019
6 3 (7.32%) Android
6 3 (7.32%) Mac OS
Processes & Methodologies
1 17 (41.46%) Customer Service
2 13 (31.71%) ITIL
3 11 (26.83%) ITSM
4 9 (21.95%) Problem-Solving
5 8 (19.51%) Artificial Intelligence
5 8 (19.51%) Conversational UI
5 8 (19.51%) Mentoring
5 8 (19.51%) Project Management
5 8 (19.51%) Task Automation
6 6 (14.63%) Cybersecurity
6 6 (14.63%) Service Management
7 5 (12.20%) Business Continuity
7 5 (12.20%) Collaborative Working
7 5 (12.20%) Email Management
7 5 (12.20%) Information Security
7 5 (12.20%) Logistics
7 5 (12.20%) Migration
7 5 (12.20%) Roadmaps
8 4 (9.76%) Computer Science
8 4 (9.76%) Inventory Management
Programming Languages
1 12 (29.27%) PowerShell
Qualifications
1 17 (41.46%) Degree
2 8 (19.51%) Microsoft Certification
3 4 (9.76%) MCP
3 4 (9.76%) MCSA
4 3 (7.32%) AWS Certification
4 3 (7.32%) Azure Certification
4 3 (7.32%) DBS Check
5 2 (4.88%) A+ Certification
6 1 (2.44%) CCNA
6 1 (2.44%) CCNP
6 1 (2.44%) Cisco Certification
6 1 (2.44%) Computer Science Degree
6 1 (2.44%) MCSE
6 1 (2.44%) SC Cleared
6 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 14 (34.15%) Cyber Essentials
2 4 (9.76%) PCI DSS
3 3 (7.32%) SLA
4 2 (4.88%) GDPR
System Software
1 30 (73.17%) Active Directory
2 8 (19.51%) VMware Infrastructure
3 7 (17.07%) Hyper-V
Systems Management
1 22 (53.66%) Microsoft Intune
2 4 (9.76%) Dell DRAC
3 3 (7.32%) Single Sign-On
4 1 (2.44%) Plesk
Vendors
1 28 (68.29%) Microsoft
2 8 (19.51%) Meraki
2 8 (19.51%) VMware
3 5 (12.20%) Sage
3 5 (12.20%) Veeam
4 3 (7.32%) Apple
4 3 (7.32%) Cisco
4 3 (7.32%) HP
4 3 (7.32%) SonicWALL
5 1 (2.44%) Bloomberg
5 1 (2.44%) Citrix
5 1 (2.44%) iManage
5 1 (2.44%) Palo Alto
5 1 (2.44%) Rackspace
5 1 (2.44%) Refinitiv
5 1 (2.44%) Salesforce
5 1 (2.44%) Zscaler