Period
to 21 July 2017

The median annual salary for a Senior IT Support was £32,500 in advertised job vacancies during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior IT Support
UK
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 1033 1127 1173
Rank change year-on-year +94 +46 +11
Permanent jobs requiring a Senior IT Support 159 154 145
As % of all permanent IT jobs advertised in the UK 0.089% 0.076% 0.065%
As % of the Job Titles category 0.093% 0.079% 0.068%
Number of salaries quoted 147 154 136
UK median annual salary £32,500 £32,500 £34,641
Median salary % change year-on-year - -6.18% -1.03%
10th Percentile £25,750 £25,750 £27,750
90th Percentile £43,750 £45,875 £49,500
UK excluding London median annual salary £30,000 £31,500 £34,000
% change year-on-year -4.76% -7.35% +4.62%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 171314 195618 214070
As % of all permanent IT job vacancies advertised in the UK 96.01% 96.50% 96.55%
Number of salaries quoted 139663 164331 175586
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Senior IT Support
Job Vacancy Trend

Job postings that featured Senior IT Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Senior IT Support in the UK

Senior IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support.

Salary trend for Senior IT Support in the UK

Senior IT Support
Salary Histogram

The salary distribution of IT jobs citing Senior IT Support over the 6 months to 21 July 2017.

Salary histogram for Senior IT Support in the UK

Senior IT Support
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the UK over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +86 157 £32,500 - 12
UK excluding London +90 119 £30,000 -4.76% 9
South East +98 44 £32,500 -23.53% 2
North of England +17 44 £28,000 -1.70% 5
Yorkshire +62 42 £28,500 -8.06% 2
London +64 40 £38,750 -3.13% 3
Midlands +26 14 £27,500 -15.38%
West Midlands +14 13 £27,500 -15.38%
East of England -9 10 £42,500 +60.38% 1
South West +2 5 £40,000 +26.98% 1
North West -14 2 £26,625 -1.39% 3
Wales - 2 £31,250 -
East Midlands +20 1 - -

Senior IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 July 2017, Senior IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior IT Support in the job title.

1 140 (88.05%) Windows
2 119 (74.84%) Active Directory
3 101 (63.52%) Microsoft
4 82 (51.57%) Windows Server 2012
5 76 (47.80%) Windows Server
6 74 (46.54%) Windows Server 2008
7 60 (37.74%) Office 365
8 57 (35.85%) VMware
9 54 (33.96%) MS Exchange
10 49 (30.82%) Windows 10
11 38 (23.90%) Microsoft Office
11 38 (23.90%) VMware Infrastructure
12 37 (23.27%) vSphere
12 37 (23.27%) ITIL
12 37 (23.27%) Cisco
13 35 (22.01%) Linux
14 34 (21.38%) DNS
15 33 (20.75%) DHCP
16 30 (18.87%) SQL Server
16 30 (18.87%) Exchange Server 2010
17 28 (17.61%) Microsoft Azure
18 27 (16.98%) VoIP
19 25 (15.72%) Firewall
20 22 (13.84%) Windows 8
20 22 (13.84%) VPN
21 21 (13.21%) Manufacturing
21 21 (13.21%) Windows 7
21 21 (13.21%) Hyper-V
22 20 (12.58%) Citrix
22 20 (12.58%) Windows XP

Senior IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (33.96%) MS Exchange
2 30 (18.87%) Exchange Server 2010
3 16 (10.06%) IIS
4 8 (5.03%) Skype for Business
5 7 (4.40%) SharePoint
6 5 (3.14%) Exchange Server 2013
7 4 (2.52%) Exchange Server 2007
8 1 (0.63%) Apache
Applications
1 38 (23.90%) Microsoft Office
2 14 (8.81%) Microsoft Excel
3 10 (6.29%) Microsoft PowerPoint
4 2 (1.26%) MS Visio
5 1 (0.63%) Adobe Creative Suite
5 1 (0.63%) Microsoft Project
Cloud Services
1 60 (37.74%) Office 365
2 28 (17.61%) Microsoft Azure
3 6 (3.77%) SaaS
4 2 (1.26%) IaaS
5 1 (0.63%) Adobe Creative Cloud
5 1 (0.63%) Amazon AWS
5 1 (0.63%) Cloud Computing
5 1 (0.63%) G Suite
Communications & Networking
1 34 (21.38%) DNS
2 33 (20.75%) DHCP
3 27 (16.98%) VoIP
4 25 (15.72%) Firewall
5 22 (13.84%) VPN
6 17 (10.69%) VLAN
7 15 (9.43%) SSL
8 14 (8.81%) TCP/IP
9 12 (7.55%) Skype
10 10 (6.29%) Internet
10 10 (6.29%) SAN
11 9 (5.66%) LAN
12 7 (4.40%) Unified Communications
12 7 (4.40%) WAN
13 3 (1.89%) Intranet
14 2 (1.26%) MPLS
14 2 (1.26%) NAS
14 2 (1.26%) Wireless
15 1 (0.63%) Asterisk PBX
15 1 (0.63%) Network Security
Database & Business Intelligence
1 30 (18.87%) SQL Server
2 4 (2.52%) SQL Server 2000
2 4 (2.52%) SQL Server 2014
2 4 (2.52%) SQL Server Integration Services
3 2 (1.26%) Crystal Reports
3 2 (1.26%) MySQL
4 1 (0.63%) IDMS
4 1 (0.63%) SQL Server 2008
General
1 21 (13.21%) Manufacturing
2 11 (6.92%) Finance
3 5 (3.14%) Telecoms
4 4 (2.52%) Legal
5 3 (1.89%) Advertising
5 3 (1.89%) Banking
5 3 (1.89%) Law
6 2 (1.26%) Investment Banking
7 1 (0.63%) Back Office
7 1 (0.63%) Front Office
7 1 (0.63%) Marketing
7 1 (0.63%) Retail
Libraries, Frameworks & Software Standards
1 14 (8.81%) .NET
1 14 (8.81%) ASP.NET
2 2 (1.26%) Web Services
3 1 (0.63%) COM
3 1 (0.63%) CSS
3 1 (0.63%) HTML
Miscellaneous
1 8 (5.03%) Driving Licence
2 7 (4.40%) Replication
3 5 (3.14%) iPad
4 3 (1.89%) Analytical Skills
5 2 (1.26%) iPhone
6 1 (0.63%) 3D Graphics
6 1 (0.63%) Blackberry
6 1 (0.63%) Clustering
6 1 (0.63%) Data Centre
6 1 (0.63%) Data Protection Act
6 1 (0.63%) Data Structures
6 1 (0.63%) Derivative
6 1 (0.63%) EPoS
6 1 (0.63%) Mobile App
6 1 (0.63%) Video Conferencing
6 1 (0.63%) Virtual Team
Operating Systems
1 140 (88.05%) Windows
2 82 (51.57%) Windows Server 2012
3 76 (47.80%) Windows Server
4 74 (46.54%) Windows Server 2008
5 49 (30.82%) Windows 10
6 35 (22.01%) Linux
7 22 (13.84%) Windows 8
8 21 (13.21%) Windows 7
9 20 (12.58%) Windows XP
10 19 (11.95%) Windows Server 2003
11 13 (8.18%) Red Hat Enterprise Linux
12 2 (1.26%) Mac OS X
12 2 (1.26%) Unix
13 1 (0.63%) Android
13 1 (0.63%) CentOS
Processes & Methodologies
1 37 (23.27%) ITIL
2 18 (11.32%) ERP
2 18 (11.32%) Mentoring
3 16 (10.06%) Asset Management
4 15 (9.43%) Service Delivery
5 14 (8.81%) Workflow
6 13 (8.18%) Software Asset Management
7 11 (6.92%) Project Management
8 9 (5.66%) Kalman Filter
8 9 (5.66%) Time Management
9 8 (5.03%) Performance Management
9 8 (5.03%) Root Cause Analysis
10 7 (4.40%) CRM
10 7 (4.40%) Knowledge Management
10 7 (4.40%) Mobile Device Management
11 6 (3.77%) Coaching
11 6 (3.77%) ITIL V2
12 5 (3.14%) Customer Engagement
12 5 (3.14%) Cybersecurity
12 5 (3.14%) Migration
Programming Languages
1 16 (10.06%) PowerShell
2 14 (8.81%) C#
2 14 (8.81%) JavaScript
3 12 (7.55%) SQL
4 5 (3.14%) VB
5 2 (1.26%) C
5 2 (1.26%) VBA
6 1 (0.63%) PHP
Qualifications
1 19 (11.95%) Microsoft Certification
2 15 (9.43%) Cisco Certification
3 14 (8.81%) MCP
4 9 (5.66%) MCSE
5 8 (5.03%) Degree
5 8 (5.03%) MCSA
6 4 (2.52%) CCNA
7 3 (1.89%) DBS Check
7 3 (1.89%) MCITP
8 2 (1.26%) ITIL Certification
9 1 (0.63%) Citrix Certification
9 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (3.14%) SLA
System Software
1 119 (74.84%) Active Directory
2 38 (23.90%) VMware Infrastructure
3 37 (23.27%) vSphere
4 21 (13.21%) Hyper-V
5 15 (9.43%) VMware ESXi
6 13 (8.18%) XenApp
6 13 (8.18%) XenDesktop
7 10 (6.29%) Virtual Servers
8 8 (5.03%) Microsoft Virtual Server
9 2 (1.26%) Terminal Server
9 2 (1.26%) Virtual Desktop
10 1 (0.63%) OpenSIPS
10 1 (0.63%) Terminal Services
10 1 (0.63%) Virtual Machines
Systems Management
1 14 (8.81%) WSUS
2 13 (8.18%) vCenter Server
3 10 (6.29%) SCCM
4 5 (3.14%) AirWatch
4 5 (3.14%) Cisco CUCM
4 5 (3.14%) Cisco UCCX
5 1 (0.63%) SCOM
5 1 (0.63%) Systems Management Server (SMS)
Vendors
1 101 (63.52%) Microsoft
2 57 (35.85%) VMware
3 37 (23.27%) Cisco
4 20 (12.58%) Citrix
5 13 (8.18%) Red Hat
6 10 (6.29%) Veeam
7 7 (4.40%) MobileIron
8 3 (1.89%) Avaya
9 2 (1.26%) Adobe
9 2 (1.26%) Apple
9 2 (1.26%) Meraki
9 2 (1.26%) Progress
9 2 (1.26%) Remedy
9 2 (1.26%) ServiceNow
9 2 (1.26%) Sun
9 2 (1.26%) WatchGuard
10 1 (0.63%) F5
10 1 (0.63%) Google
10 1 (0.63%) McAfee
10 1 (0.63%) SolarWinds
Cambridge, Cambridgeshire
Tec Partners
Salary: £30000.00 - £35000.00 per annum
Posted: 18 hours ago
Abingdon, Oxfordshire
Searchability
Salary: £24000 - £28000 per annum
Posted: 12 hours ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £23,000 to £28,000 per annum + Benefits + Career Progression
Posted: 18 hours ago
Stockport, Cheshire
Itecco
Salary: £28000 - £33000 per annum + Excellent benefits
Posted: 18 hours ago
City, London
Oscar
Salary: £25000 - £35000 per annum + benefits
Posted: 17 hours ago
London
MARS Technical Recruitment
Salary: From £45,000 to £50,000 per annum plus training, bonus and benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £28,000 per annum plus excellent additional benefits
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £32000 per annum
Posted: 2 days ago
Truro, Cornwall
Senitor Associates
Posted: 3 days ago
Blackpool
Hays Specialist Recruitment Ltd
Salary: £26000.00 - £28500.00 per annum
Posted: 15 days ago
Frodsham, Cheshire
RSK Group plc
Salary: Pension, Life Assurance
Posted: 21 days ago