Support Technician Jobs in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician salary in the UK excluding London is £30,500 per year, according to job vacancies posted during the 6 months leading to 9 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 Jun 2025
Same period 2024 Same period 2023
Rank 368 227 451
Rank change year-on-year -141 +224 +136
Permanent jobs requiring a Support Technician 234 912 307
As % of all permanent jobs advertised in the UK excluding London 0.58% 1.16% 0.55%
As % of the Job Titles category 0.65% 1.22% 0.62%
Number of salaries quoted 170 767 203
10th Percentile £26,250 £21,250 £22,750
25th Percentile £28,500 £24,000 £24,750
Median annual salary (50th Percentile) £30,500 £27,000 £27,500
Median % change year-on-year +12.96% -1.82% +10.00%
75th Percentile £35,750 £30,000 £33,750
90th Percentile £40,250 £34,250 £36,500
UK median annual salary £30,500 £27,000 £29,000
% change year-on-year +12.96% -6.90% +11.54%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,966 74,777 49,495
% of permanent jobs with a recognized job title 89.86% 95.01% 88.83%
Number of salaries quoted 18,509 52,252 29,313
10th Percentile £26,250 £26,750 £29,750
25th Percentile £36,250 £35,000 £38,750
Median annual salary (50th Percentile) £50,055 £50,000 £53,500
Median % change year-on-year +0.11% -6.54% +5.94%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Technician in the UK excluding London.

Salary trend for Support Technician in the UK excluding London

Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 9 June 2025.

Salary histogram for Support Technician in the UK excluding London

Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 9 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -58 72 £32,500 +20.37% 28
South West +112 52 £30,000 +9.09% 25
North of England -73 46 £30,000 +9.09% 43
Yorkshire -6 39 £30,000 +13.21% 18
East of England -70 33 £35,000 +32.08% 6
Midlands -41 22 £27,500 +5.77% 29
East Midlands -19 16 £27,500 +5.77% 12
North West -71 7 £26,500 -5.36% 19
Scotland +73 6 £40,000 +66.67% 3
West Midlands +3 6 £28,500 +9.62% 17
Wales +22 3 £30,000 +22.45% 4
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 June 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Technician in the job title.

1 123 (52.56%) Social Skills
2 117 (50.00%) Customer Service
3 114 (48.72%) Windows
4 113 (48.29%) Problem-Solving
5 97 (41.45%) Microsoft
6 93 (39.74%) Microsoft 365
7 80 (34.19%) Active Directory
8 57 (24.36%) Windows Server
9 46 (19.66%) Microsoft Exchange
10 44 (18.80%) Manufacturing
10 44 (18.80%) Azure
11 40 (17.09%) Customer Experience
12 38 (16.24%) ITIL
13 33 (14.10%) Service Delivery
14 32 (13.68%) NVQ Level 4
14 32 (13.68%) Microsoft Intune
14 32 (13.68%) Technical Analysis
14 32 (13.68%) Coaching
15 31 (13.25%) VMware
16 30 (12.82%) VMware Infrastructure
17 28 (11.97%) Firewall
17 28 (11.97%) SLA
18 27 (11.54%) Cybersecurity
18 27 (11.54%) Windows 10
19 26 (11.11%) Driving Licence
20 24 (10.26%) Apple
21 23 (9.83%) Entra ID
22 22 (9.40%) Microsoft Office
23 21 (8.97%) SharePoint
24 20 (8.55%) Microsoft Certification

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (19.66%) Microsoft Exchange
2 21 (8.97%) SharePoint
3 7 (2.99%) Exchange Server 2013
Applications
1 22 (9.40%) Microsoft Office
2 2 (0.85%) Microsoft Excel
Business Applications
1 4 (1.71%) NetSuite
Cloud Services
1 93 (39.74%) Microsoft 365
2 44 (18.80%) Azure
3 23 (9.83%) Entra ID
4 16 (6.84%) OneDrive
5 8 (3.42%) AWS
6 3 (1.28%) Google Workspace
7 1 (0.43%) Power Platform
7 1 (0.43%) SaaS
Communications & Networking
1 28 (11.97%) Firewall
2 18 (7.69%) VLAN
3 16 (6.84%) DNS
3 16 (6.84%) LAN
4 15 (6.41%) TCP/IP
5 13 (5.56%) DHCP
5 13 (5.56%) Wireless
6 11 (4.70%) VPN
6 11 (4.70%) Wi-Fi
7 9 (3.85%) IP Telephony
7 9 (3.85%) WAN
8 7 (2.99%) SAN
9 6 (2.56%) VoIP
10 5 (2.14%) PBX
10 5 (2.14%) RTP
10 5 (2.14%) Softphone
11 4 (1.71%) 3G
11 4 (1.71%) 4G
11 4 (1.71%) Cisco IOS
11 4 (1.71%) IPsec
Database & Business Intelligence
1 9 (3.85%) Amazon RDS
2 1 (0.43%) Power BI
2 1 (0.43%) SQL Server
2 1 (0.43%) Tableau
Development Applications
1 1 (0.43%) Visual Studio
General
1 123 (52.56%) Social Skills
2 44 (18.80%) Manufacturing
3 19 (8.12%) Retail
4 18 (7.69%) Analytical Skills
5 17 (7.26%) Legal
6 16 (6.84%) Finance
7 8 (3.42%) Back Office
8 7 (2.99%) Telecoms
9 5 (2.14%) Electronics
9 5 (2.14%) Marketing
10 4 (1.71%) Law
10 4 (1.71%) Multimedia
11 1 (0.43%) German Language
11 1 (0.43%) Inclusion and Diversity
11 1 (0.43%) Organisational Skills
Libraries, Frameworks & Software Standards
1 5 (2.14%) CSS
1 5 (2.14%) HTML
2 1 (0.43%) FreeSWITCH
2 1 (0.43%) Node.js
Miscellaneous
1 26 (11.11%) Driving Licence
2 18 (7.69%) Onboarding
3 11 (4.70%) Replication
4 4 (1.71%) Management Information System
5 3 (1.28%) Digital Signage
6 2 (0.85%) Operational Technology
6 2 (0.85%) Self-Motivation
7 1 (0.43%) CCTV
7 1 (0.43%) iPad
7 1 (0.43%) Smartphone
Operating Systems
1 114 (48.72%) Windows
2 57 (24.36%) Windows Server
3 27 (11.54%) Windows 10
4 20 (8.55%) Mac OS
5 15 (6.41%) Android
6 10 (4.27%) Linux
7 6 (2.56%) Windows 7
8 5 (2.14%) Windows Server 2016
8 5 (2.14%) Windows Server 2019
9 4 (1.71%) Mac OS X
Processes & Methodologies
1 117 (50.00%) Customer Service
2 113 (48.29%) Problem-Solving
3 40 (17.09%) Customer Experience
4 38 (16.24%) ITIL
5 33 (14.10%) Service Delivery
6 32 (13.68%) Coaching
6 32 (13.68%) Technical Analysis
7 27 (11.54%) Cybersecurity
8 16 (6.84%) Migration
9 13 (5.56%) Time Management
10 11 (4.70%) Collaborative Working
10 11 (4.70%) ERP
11 10 (4.27%) Mobile Device Management
11 10 (4.27%) User Experience
11 10 (4.27%) Validation
12 9 (3.85%) Patch Management
12 9 (3.85%) Server Management
12 9 (3.85%) Service Management
13 8 (3.42%) Customer Acquisition
13 8 (3.42%) Ticket Management
Programming Languages
1 14 (5.98%) PowerShell
2 8 (3.42%) SQL
Qualifications
1 32 (13.68%) NVQ Level 4
2 20 (8.55%) Microsoft Certification
3 18 (7.69%) Degree
4 17 (7.26%) A+ Certification
5 11 (4.70%) SC Cleared
5 11 (4.70%) Security Cleared
6 8 (3.42%) CTC Cleared
7 6 (2.56%) Azure Certification
8 5 (2.14%) ITIL Foundation Certificate
9 3 (1.28%) Network+ Certification
10 2 (0.85%) DBS Check
11 1 (0.43%) CCNP
11 1 (0.43%) Cisco Certification
11 1 (0.43%) Computer Science Degree
Quality Assurance & Compliance
1 28 (11.97%) SLA
2 15 (6.41%) Cyber Essentials
3 7 (2.99%) Cyber Essentials PLUS
3 7 (2.99%) ISO/IEC 27001
4 4 (1.71%) PCI DSS
5 1 (0.43%) GDPR
System Software
1 80 (34.19%) Active Directory
2 30 (12.82%) VMware Infrastructure
3 18 (7.69%) Hyper-V
4 9 (3.85%) Terminal Services
5 4 (1.71%) Virtual Desktop
Systems Management
1 32 (13.68%) Microsoft Intune
2 8 (3.42%) SCCM
3 5 (2.14%) AirWatch
4 4 (1.71%) Dell DRAC
5 1 (0.43%) Autotask
Vendors
1 97 (41.45%) Microsoft
2 31 (13.25%) VMware
3 24 (10.26%) Apple
4 13 (5.56%) Cisco
5 10 (4.27%) IFS
6 7 (2.99%) arcserve
7 6 (2.56%) Progress
8 5 (2.14%) BroadSoft
8 5 (2.14%) Polycom
8 5 (2.14%) Yealink
9 4 (1.71%) Citrix
9 4 (1.71%) Dell
9 4 (1.71%) Oracle
9 4 (1.71%) Veeam
10 3 (1.28%) Google
11 1 (0.43%) Datto
11 1 (0.43%) Freshdesk