Support Technician Jobs in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician salary in the UK excluding London is £27,000 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 246 451 566
Rank change year-on-year +205 +115 -66
Permanent jobs requiring a Support Technician 839 321 306
As % of all permanent jobs advertised in the UK excluding London 1.18% 0.54% 0.43%
As % of the Job Titles category 1.25% 0.60% 0.45%
Number of salaries quoted 719 201 255
10th Percentile £21,250 £22,500 £20,350
25th Percentile £23,875 £24,750 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £33,250 £28,750
90th Percentile £33,750 £36,000 £31,000
UK median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,288 53,426 67,910
% of permanent jobs with a recognized job title 94.79% 89.15% 95.77%
Number of salaries quoted 47,613 30,415 42,495
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Technician in the UK excluding London.

Salary trend for Support Technician in the UK excluding London

Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 10 May 2024.

Salary histogram for Support Technician in the UK excluding London

Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +136 239 £27,000 -1.82% 37
North of England +120 184 £27,500 -15.38% 37
East of England +120 169 £26,500 -6.19% 16
Midlands +110 152 £26,000 +4.00% 16
Yorkshire +155 92 £26,500 -1.85% 15
East Midlands +54 83 £25,000 - 10
North West +3 78 £28,000 -20.00% 16
West Midlands +51 63 £26,250 +2.64% 6
South West -29 45 £27,500 - 15
Scotland -42 32 £24,000 -20.00% 5
Wales +16 16 £24,500 -14.78% 3
North East +5 14 £30,000 - 6
Northern Ireland +22 2 £29,500 - 1
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 10 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Technician in the job title.

1 359 (42.79%) Windows
2 356 (42.43%) Microsoft 365
3 344 (41.00%) Microsoft
4 267 (31.82%) Customer Service
5 265 (31.59%) Social Skills
6 234 (27.89%) Active Directory
7 204 (24.31%) Problem-Solving
8 146 (17.40%) Windows Server
9 129 (15.38%) Microsoft Office
10 109 (12.99%) Windows 10
11 102 (12.16%) Azure
12 98 (11.68%) Driving Licence
13 78 (9.30%) Microsoft Exchange
14 71 (8.46%) DNS
15 69 (8.22%) ITIL
16 68 (8.10%) Firewall
16 68 (8.10%) Wireless
17 61 (7.27%) VMware
17 61 (7.27%) TCP/IP
18 60 (7.15%) Entra ID
19 57 (6.79%) DHCP
20 56 (6.67%) Google
21 51 (6.08%) Manufacturing
21 51 (6.08%) Time Management
21 51 (6.08%) Degree
22 50 (5.96%) Finance
23 49 (5.84%) ITSM
24 47 (5.60%) SLA
25 44 (5.24%) SharePoint
26 42 (5.01%) VMware Infrastructure

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (9.30%) Microsoft Exchange
2 44 (5.24%) SharePoint
3 6 (0.72%) Exchange Server 2007
3 6 (0.72%) Exchange Server 2010
3 6 (0.72%) Exchange Server 2013
4 5 (0.60%) Confluence
5 3 (0.36%) IIS
6 2 (0.24%) Resin
7 1 (0.12%) Apache
Applications
1 129 (15.38%) Microsoft Office
2 12 (1.43%) Microsoft Excel
3 1 (0.12%) Microsoft PowerPoint
Business Applications
1 5 (0.60%) Sage 200
1 5 (0.60%) Sage 50
1 5 (0.60%) Sage CRM
2 2 (0.24%) Dynamics NAV
Cloud Services
1 356 (42.43%) Microsoft 365
2 102 (12.16%) Azure
3 60 (7.15%) Entra ID
4 23 (2.74%) Google Workspace
5 16 (1.91%) AWS
6 11 (1.31%) WhatsApp
7 8 (0.95%) OneDrive
8 5 (0.60%) ChatGPT
8 5 (0.60%) IaaS
9 3 (0.36%) Power Platform
10 2 (0.24%) Azure Sentinel
10 2 (0.24%) Dropbox
10 2 (0.24%) Google Drive
10 2 (0.24%) SaaS
11 1 (0.12%) Adobe Creative Cloud
11 1 (0.12%) GCP
11 1 (0.12%) Miro
Communications & Networking
1 71 (8.46%) DNS
2 68 (8.10%) Firewall
2 68 (8.10%) Wireless
3 61 (7.27%) TCP/IP
4 57 (6.79%) DHCP
5 40 (4.77%) LAN
6 35 (4.17%) Wi-Fi
7 24 (2.86%) WAN
8 23 (2.74%) VPN
9 20 (2.38%) Internet
10 18 (2.15%) VLAN
11 16 (1.91%) VoIP
12 14 (1.67%) Ethernet
12 14 (1.67%) Network Security
13 8 (0.95%) Broadband
13 8 (0.95%) FTP
14 7 (0.83%) MPLS
15 6 (0.72%) IMAP
15 6 (0.72%) SD-WAN
16 5 (0.60%) Softphone
Database & Business Intelligence
1 7 (0.83%) SQL Server
2 6 (0.72%) PostgreSQL
3 3 (0.36%) Power BI
Development Applications
1 5 (0.60%) JIRA
General
1 265 (31.59%) Social Skills
2 51 (6.08%) Manufacturing
3 50 (5.96%) Finance
4 36 (4.29%) Analytical Skills
5 29 (3.46%) Retail
6 24 (2.86%) Organisational Skills
7 18 (2.15%) Inclusion and Diversity
8 15 (1.79%) Public Sector
9 12 (1.43%) Local Government
10 10 (1.19%) Marketing
10 10 (1.19%) Multimedia
11 8 (0.95%) Legal
12 7 (0.83%) Automotive
12 7 (0.83%) Law
13 6 (0.72%) Telecoms
14 5 (0.60%) Electronics
14 5 (0.60%) Publishing
15 3 (0.36%) Advertising
15 3 (0.36%) Aviation
15 3 (0.36%) Fire and Rescue
Libraries, Frameworks & Software Standards
1 3 (0.36%) CSS
1 3 (0.36%) HTML
2 2 (0.24%) EDI
3 1 (0.12%) .NET
Miscellaneous
1 98 (11.68%) Driving Licence
2 33 (3.93%) Self-Motivation
3 24 (2.86%) CCTV
4 19 (2.26%) Management Information System
4 19 (2.26%) Onboarding
5 16 (1.91%) Data Centre
6 15 (1.79%) NHS
7 14 (1.67%) Video Conferencing
8 8 (0.95%) LIMS
9 7 (0.83%) EPoS
9 7 (0.83%) Handset
9 7 (0.83%) Interactive Media
10 6 (0.72%) Analytical Mindset
10 6 (0.72%) Replication
10 6 (0.72%) Social Media
11 4 (0.48%) Clustering
11 4 (0.48%) Educational Technology
11 4 (0.48%) Mobile Computing
12 3 (0.36%) Renewable Energy
12 3 (0.36%) SCADA
Operating Systems
1 359 (42.79%) Windows
2 146 (17.40%) Windows Server
3 109 (12.99%) Windows 10
4 33 (3.93%) Linux
5 22 (2.62%) Apple iOS
6 21 (2.50%) Android
7 20 (2.38%) Windows Server 2016
8 13 (1.55%) Mac OS
9 12 (1.43%) Windows Server 2019
10 11 (1.31%) Windows 7
11 8 (0.95%) Unix
11 8 (0.95%) Windows 8
11 8 (0.95%) Windows Server 2012
12 6 (0.72%) Windows Server 2008
13 5 (0.60%) Red Hat Enterprise Linux
14 2 (0.24%) Ubuntu
Processes & Methodologies
1 267 (31.82%) Customer Service
2 204 (24.31%) Problem-Solving
3 69 (8.22%) ITIL
4 51 (6.08%) Time Management
5 49 (5.84%) ITSM
6 41 (4.89%) Cybersecurity
7 37 (4.41%) Service Management
8 28 (3.34%) Mathematics
9 26 (3.10%) Service Delivery
10 24 (2.86%) CRM
11 23 (2.74%) Collaborative Working
12 21 (2.50%) Coaching
13 19 (2.26%) Preventative Maintenance
14 18 (2.15%) Information Security
15 17 (2.03%) Logistics
16 16 (1.91%) Asset Management
17 15 (1.79%) Change Management
17 15 (1.79%) Configuration Management
17 15 (1.79%) Migration
18 14 (1.67%) Project Management
Programming Languages
1 31 (3.69%) PowerShell
2 23 (2.74%) SQL
3 5 (0.60%) T-SQL
4 1 (0.12%) C#
4 1 (0.12%) Java
Qualifications
1 51 (6.08%) Degree
2 38 (4.53%) A+ Certification
2 38 (4.53%) DBS Check
3 32 (3.81%) Microsoft Certification
4 20 (2.38%) Security Cleared
5 16 (1.91%) CCNA
5 16 (1.91%) Cisco Certification
5 16 (1.91%) SC Cleared
6 10 (1.19%) MCP
7 9 (1.07%) MCSE
7 9 (1.07%) Network+ Certification
8 7 (0.83%) ITIL Foundation Certificate
9 5 (0.60%) MCITP
9 5 (0.60%) MCSA
10 4 (0.48%) ITIL Certification
11 2 (0.24%) BPSS Clearance
11 2 (0.24%) DV Cleared
11 2 (0.24%) HNC
11 2 (0.24%) NVQ Level 3
11 2 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 47 (5.60%) SLA
2 25 (2.98%) GDPR
3 7 (0.83%) Cyber Essentials
3 7 (0.83%) Cyber Essentials PLUS
4 4 (0.48%) QA
5 2 (0.24%) Accessibility
5 2 (0.24%) ISO/IEC 27001
6 1 (0.12%) ISO 14001
6 1 (0.12%) ISO 9001
System Software
1 234 (27.89%) Active Directory
2 42 (5.01%) VMware Infrastructure
3 29 (3.46%) Hyper-V
4 10 (1.19%) Virtual Machines
5 9 (1.07%) vSphere
6 4 (0.48%) Terminal Services
7 3 (0.36%) Virtual Servers
7 3 (0.36%) VMware ESXi
8 2 (0.24%) BitLocker
8 2 (0.24%) Virtual Desktop
9 1 (0.12%) Microsoft Virtual Server
Systems Management
1 41 (4.89%) Microsoft Intune
2 10 (1.19%) SCCM
3 5 (0.60%) McAfee ePO
4 4 (0.48%) Active Directory Federation Services
4 4 (0.48%) AirWatch
4 4 (0.48%) Microsoft Clustering
4 4 (0.48%) SCOM
5 3 (0.36%) Autotask
5 3 (0.36%) Microsoft Data Protection Manager
5 3 (0.36%) SCDPM
5 3 (0.36%) SmoothWall
6 2 (0.24%) FortiGate
6 2 (0.24%) Jamf Pro
6 2 (0.24%) PaperCut
7 1 (0.12%) Graylog
7 1 (0.12%) WSUS
Vendors
1 344 (41.00%) Microsoft
2 61 (7.27%) VMware
3 56 (6.67%) Google
4 30 (3.58%) Apple
5 19 (2.26%) Cisco
6 15 (1.79%) Sage
7 13 (1.55%) Veeam
8 9 (1.07%) Ubiquiti
9 8 (0.95%) Citrix
9 8 (0.95%) Meraki
10 7 (0.83%) Datto
10 7 (0.83%) Sophos
11 6 (0.72%) Acronis
11 6 (0.72%) ConnectWise
11 6 (0.72%) Dell
11 6 (0.72%) ESET
11 6 (0.72%) Facebook
11 6 (0.72%) McAfee
11 6 (0.72%) Sun
12 5 (0.60%) HubSpot