Support Specialist Jobs in the UK excluding London

Support Specialist
UK > UK excluding London

The median Support Specialist salary in the UK excluding London is £35,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 481 667 719
Rank change year-on-year +186 +52 -115
Permanent jobs requiring a Support Specialist 310 95 130
As % of all permanent jobs advertised in the UK excluding London 0.44% 0.15% 0.18%
As % of the Job Titles category 0.46% 0.17% 0.19%
Number of salaries quoted 265 61 93
10th Percentile £27,350 £27,402 £23,600
25th Percentile £30,000 £35,000 £27,500
Median annual salary (50th Percentile) £35,000 £44,535 £35,000
Median % change year-on-year -21.41% +27.24% -
75th Percentile £48,750 £50,000 £43,500
90th Percentile £55,000 £53,750 £52,000
UK median annual salary £37,500 £45,000 £40,000
% change year-on-year -16.67% +12.50% +9.59%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,718 54,726 68,124
% of permanent jobs with a recognized job title 94.79% 89.24% 95.80%
Number of salaries quoted 47,226 31,089 43,036
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Specialist
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Specialist in the UK excluding London

Support Specialist
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Specialist in the UK excluding London.

Salary trend for Support Specialist in the UK excluding London

Support Specialist
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Specialist in the UK excluding London over the 6 months to 5 May 2024.

Salary histogram for Support Specialist in the UK excluding London

Support Specialist
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK excluding London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +115 83 £35,000 -36.36% 15
South East +85 79 £55,000 +22.22% 19
Midlands +38 55 £32,500 -35.00% 7
North West +49 43 £32,000 -41.82% 6
East of England +46 39 £33,895 -23.89% 8
Yorkshire +117 37 £35,579 +0.93% 3
West Midlands +46 36 £32,500 -35.00% 5
South West +1 31 £31,000 -4.62% 9
East Midlands -16 19 £29,500 -28.05% 2
Wales +21 11 £34,000 +44.68% 1
Scotland -64 8 £28,500 +2.20% 4
Isle of Man - 4 £37,000 -
North East -5 3 £32,500 -18.75% 6
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 5 May 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Specialist in the job title.

1 110 (35.48%) Windows
2 106 (34.19%) Microsoft
3 91 (29.35%) Social Skills
4 89 (28.71%) Active Directory
5 79 (25.48%) Microsoft 365
6 66 (21.29%) Problem-Solving
7 63 (20.32%) Security Cleared
8 61 (19.68%) Degree
9 57 (18.39%) Customer Service
10 56 (18.06%) ITIL
11 47 (15.16%) Azure
12 45 (14.52%) Linux
13 43 (13.87%) Windows Server
14 42 (13.55%) SC Cleared
14 42 (13.55%) DV Cleared
15 40 (12.90%) SCCM
16 37 (11.94%) Self-Motivation
17 33 (10.65%) Service Management
18 32 (10.32%) DNS
18 32 (10.32%) Windows 10
19 30 (9.68%) Power Platform
20 29 (9.35%) Driving Licence
21 28 (9.03%) Microsoft Exchange
21 28 (9.03%) Agile
22 27 (8.71%) Business Intelligence
22 27 (8.71%) Windows Server 2016
23 25 (8.06%) Firewall
23 25 (8.06%) DHCP
24 24 (7.74%) WSUS
24 24 (7.74%) Windows Server 2019

Support Specialist Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (9.03%) Microsoft Exchange
2 23 (7.42%) SharePoint
3 13 (4.19%) Skype for Business
4 7 (2.26%) OpenStack
Applications
1 21 (6.77%) Microsoft Office
2 4 (1.29%) Microsoft Excel
3 1 (0.32%) Microsoft PowerPoint
3 1 (0.32%) Microsoft Project
3 1 (0.32%) MS Visio
Business Applications
1 5 (1.61%) Oracle ERP
2 4 (1.29%) Magento
2 4 (1.29%) NetSuite
3 1 (0.32%) Dynamics CRM
3 1 (0.32%) Sage 300 ERP
Cloud Services
1 79 (25.48%) Microsoft 365
2 47 (15.16%) Azure
3 30 (9.68%) Power Platform
4 21 (6.77%) Entra ID
5 14 (4.52%) Azure Monitor
5 14 (4.52%) Azure Storage
6 12 (3.87%) SaaS
7 11 (3.55%) AWS
8 7 (2.26%) Nutanix
9 5 (1.61%) GCP
9 5 (1.61%) Power Automate
10 4 (1.29%) Google Workspace
10 4 (1.29%) Mimecast
10 4 (1.29%) Slack
11 3 (0.97%) Asana
11 3 (0.97%) Cloud Computing
12 2 (0.65%) WhatsApp
13 1 (0.32%) Azure Data Factory
13 1 (0.32%) Azure Table
Communications & Networking
1 32 (10.32%) DNS
2 25 (8.06%) DHCP
2 25 (8.06%) Firewall
3 15 (4.84%) Wireless
4 13 (4.19%) Skype
5 10 (3.23%) Internet
5 10 (3.23%) VPN
6 8 (2.58%) LAN
7 7 (2.26%) Ethernet
7 7 (2.26%) Wi-Fi
8 5 (1.61%) 5G
8 5 (1.61%) Broadband
8 5 (1.61%) IPsec
8 5 (1.61%) SSL
8 5 (1.61%) TCP/IP
8 5 (1.61%) VoIP
8 5 (1.61%) WAN
9 4 (1.29%) FTP
9 4 (1.29%) SMTP
9 4 (1.29%) Unified Communications
Database & Business Intelligence
1 18 (5.81%) Power BI
2 16 (5.16%) QlikView
3 12 (3.87%) BusinessObjects
3 12 (3.87%) Relational Database
4 11 (3.55%) SQL Server
5 4 (1.29%) Crystal Reports
6 1 (0.32%) MongoDB
Development Applications
1 2 (0.65%) JIRA
General
1 91 (29.35%) Social Skills
2 22 (7.10%) Law
3 20 (6.45%) Finance
4 15 (4.84%) Analytical Skills
4 15 (4.84%) Retail
4 15 (4.84%) Telecoms
5 9 (2.90%) Legal
6 8 (2.58%) Inclusion and Diversity
6 8 (2.58%) Organisational Skills
7 7 (2.26%) Electronics
7 7 (2.26%) Games
8 5 (1.61%) Manufacturing
9 4 (1.29%) Marketing
10 3 (0.97%) German Language
11 2 (0.65%) French Language
11 2 (0.65%) Italian Language
11 2 (0.65%) Military
11 2 (0.65%) Spanish Language
12 1 (0.32%) Front Office
12 1 (0.32%) Tech for Good
Libraries, Frameworks & Software Standards
1 14 (4.52%) ARM Templates
2 10 (3.23%) HTML
3 6 (1.94%) EDI
4 5 (1.61%) Oracle Fusion
5 3 (0.97%) .NET
6 2 (0.65%) EDIFACT
6 2 (0.65%) JSON
6 2 (0.65%) XML
7 1 (0.32%) EJB
Miscellaneous
1 37 (11.94%) Self-Motivation
2 29 (9.35%) Driving Licence
3 23 (7.42%) Data Centre
4 21 (6.77%) Onboarding
5 15 (4.84%) PKI
6 14 (4.52%) Management Information System
6 14 (4.52%) Video Conferencing
7 6 (1.94%) Smartphone
8 3 (0.97%) CCTV
9 2 (0.65%) Data Structures
9 2 (0.65%) Digital Media
9 2 (0.65%) Digital Signage
9 2 (0.65%) TRADACOMS
9 2 (0.65%) Video\Live Streaming
10 1 (0.32%) Blackberry
10 1 (0.32%) BYOD
10 1 (0.32%) Derivative
10 1 (0.32%) IoT
10 1 (0.32%) iPhone
10 1 (0.32%) Team-Oriented Environment
Operating Systems
1 110 (35.48%) Windows
2 45 (14.52%) Linux
3 43 (13.87%) Windows Server
4 32 (10.32%) Windows 10
5 27 (8.71%) Windows Server 2016
6 24 (7.74%) Windows Server 2019
7 20 (6.45%) Android
8 13 (4.19%) Apple iOS
9 10 (3.23%) Windows NT
9 10 (3.23%) Windows Server 2012
10 8 (2.58%) Mac OS
11 3 (0.97%) CentOS
11 3 (0.97%) Red Hat Enterprise Linux
12 2 (0.65%) Windows 7
13 1 (0.32%) Debian
13 1 (0.32%) Scientific Linux
13 1 (0.32%) Ubuntu
Processes & Methodologies
1 66 (21.29%) Problem-Solving
2 57 (18.39%) Customer Service
3 56 (18.06%) ITIL
4 33 (10.65%) Service Management
5 28 (9.03%) Agile
6 27 (8.71%) Business Intelligence
7 22 (7.10%) Continuous Improvement
8 21 (6.77%) CI/CD
8 21 (6.77%) ERP
8 21 (6.77%) Project Management
9 19 (6.13%) Stakeholder Management
10 17 (5.48%) Computer Science
10 17 (5.48%) Time Management
11 15 (4.84%) DevOps
11 15 (4.84%) Incident Management
12 14 (4.52%) Analytics
12 14 (4.52%) Identity Management
12 14 (4.52%) Multi-Factor Authentication
12 14 (4.52%) Release Management
12 14 (4.52%) User Experience
Programming Languages
1 23 (7.42%) C#
1 23 (7.42%) SQL
2 16 (5.16%) PowerShell
3 15 (4.84%) VBScript
4 14 (4.52%) Bicep
4 14 (4.52%) VB
5 8 (2.58%) Python
6 2 (0.65%) Perl
7 1 (0.32%) Bash
7 1 (0.32%) JavaScript
7 1 (0.32%) T-SQL
Qualifications
1 63 (20.32%) Security Cleared
2 61 (19.68%) Degree
3 42 (13.55%) DV Cleared
3 42 (13.55%) SC Cleared
4 14 (4.52%) ITIL Foundation Certificate
5 11 (3.55%) HNC
6 7 (2.26%) Microsoft Certification
7 5 (1.61%) Computer Science Degree
7 5 (1.61%) HND
7 5 (1.61%) NVQ Level 3
8 4 (1.29%) DBS Check
9 2 (0.65%) Postgraduate
10 1 (0.32%) CCNA
10 1 (0.32%) Cisco Certification
10 1 (0.32%) MOS
Quality Assurance & Compliance
1 11 (3.55%) GDPR
2 5 (1.61%) ISO/IEC 27001
3 4 (1.29%) PCI DSS
4 2 (0.65%) SLA
5 1 (0.32%) QA
System Software
1 89 (28.71%) Active Directory
2 18 (5.81%) Virtual Machines
3 15 (4.84%) Virtual Desktop
4 12 (3.87%) Hyper-V
5 11 (3.55%) VMware Infrastructure
6 10 (3.23%) Firmware
7 7 (2.26%) Docker
8 3 (0.97%) vSphere
Systems Management
1 40 (12.90%) SCCM
2 24 (7.74%) WSUS
3 21 (6.77%) Kubernetes
4 20 (6.45%) Microsoft Intune
5 14 (4.52%) Active Directory Federation Services
5 14 (4.52%) SCOM
6 10 (3.23%) Sysprep
7 7 (2.26%) Ansible
8 4 (1.29%) Autotask
Vendors
1 106 (34.19%) Microsoft
2 19 (6.13%) VMware
3 12 (3.87%) Cognos
3 12 (3.87%) Oracle
4 6 (1.94%) Cisco
4 6 (1.94%) Datto
5 5 (1.61%) Automation Anywhere
5 5 (1.61%) Blue Prism
5 5 (1.61%) Pega
5 5 (1.61%) UiPath
5 5 (1.61%) Veeam
5 5 (1.61%) Virgin Media
6 4 (1.29%) Epicor
6 4 (1.29%) ServiceNow
7 3 (0.97%) Sage
8 2 (0.65%) Citrix
8 2 (0.65%) Sybase
9 1 (0.32%) Avaya
9 1 (0.32%) CA
9 1 (0.32%) SAP