Support Specialist Jobs in the UK excluding London

Support Specialist
UK > UK excluding London

The median Support Specialist salary in the UK excluding London is £36,500 per year, according to job vacancies posted during the 6 months leading to 2 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Jun 2025
Same period 2024 Same period 2023
Rank 410 444 636
Rank change year-on-year +34 +192 +72
Permanent jobs requiring a Support Specialist 179 352 102
As % of all permanent jobs advertised in the UK excluding London 0.45% 0.46% 0.18%
As % of the Job Titles category 0.50% 0.49% 0.20%
Number of salaries quoted 119 294 65
10th Percentile £27,400 £26,750 £27,441
25th Percentile £29,875 £30,000 £37,500
Median annual salary (50th Percentile) £36,500 £34,500 £44,535
Median % change year-on-year +5.80% -22.53% +27.24%
75th Percentile £46,250 £48,750 £48,750
90th Percentile £57,500 £55,000 £52,990
UK median annual salary £38,455 £37,500 £45,000
% change year-on-year +2.55% -16.67% +12.50%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,880 72,172 50,269
% of permanent jobs with a recognized job title 90.19% 95.00% 88.91%
Number of salaries quoted 18,173 50,788 29,439
10th Percentile £26,250 £26,750 £29,750
25th Percentile £36,250 £35,000 £38,750
Median annual salary (50th Percentile) £50,967 £50,000 £53,500
Median % change year-on-year +1.93% -6.54% +6.48%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Specialist
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Specialist in the UK excluding London

Support Specialist
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Specialist in the UK excluding London.

Salary trend for Support Specialist in the UK excluding London

Support Specialist
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Specialist in the UK excluding London over the 6 months to 2 June 2025.

Salary histogram for Support Specialist in the UK excluding London

Support Specialist
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK excluding London region over the 6 months to 2 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +60 58 £32,000 -1.54% 64
West Midlands +57 42 £31,000 -4.62% 32
North of England -6 42 £36,500 +4.29% 83
South East +38 38 £42,500 -15.00% 121
North West -1 37 £36,500 +14.06% 39
East of England +26 27 £43,000 +26.86% 45
East Midlands +36 16 £32,000 +8.47% 28
South West +97 10 £35,000 - 59
Yorkshire +16 4 £30,000 -15.68% 32
Scotland +101 2 £24,000 -15.79% 14
Northern Ireland - 2 £52,500 - 3
North East +43 1 £60,000 +50.00% 12
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 June 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Specialist in the job title.

1 113 (63.13%) Social Skills
2 96 (53.63%) Microsoft
3 89 (49.72%) Windows
4 80 (44.69%) Azure
5 78 (43.58%) Microsoft 365
6 69 (38.55%) Active Directory
7 68 (37.99%) Problem-Solving
8 61 (34.08%) Cybersecurity
9 58 (32.40%) Degree
10 46 (25.70%) Windows 10
11 45 (25.14%) VoIP
12 39 (21.79%) WAN
13 36 (20.11%) LAN
14 35 (19.55%) Customer Service
15 34 (18.99%) Retail
16 30 (16.76%) CCTV
17 26 (14.53%) CRM
18 23 (12.85%) Microsoft Excel
18 23 (12.85%) SQL
18 23 (12.85%) Firewall
18 23 (12.85%) PowerShell
18 23 (12.85%) Hyper-V
19 22 (12.29%) Windows Server
19 22 (12.29%) Microsoft Office
20 20 (11.17%) ERP
21 19 (10.61%) DNS
21 19 (10.61%) AWS
22 17 (9.50%) DHCP
23 15 (8.38%) Microsoft Exchange
24 14 (7.82%) ITIL

Support Specialist Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.38%) Microsoft Exchange
2 13 (7.26%) SharePoint
3 8 (4.47%) IIS
Applications
1 23 (12.85%) Microsoft Excel
2 22 (12.29%) Microsoft Office
3 4 (2.23%) Spreadsheet
4 3 (1.68%) Chatbot
Business Applications
1 9 (5.03%) Dynamics CRM
1 9 (5.03%) Unit4 Business World
2 6 (3.35%) NetSuite
3 3 (1.68%) Sage 50
3 3 (1.68%) SAP S/4HANA
4 2 (1.12%) Dynamics AX
5 1 (0.56%) Dynamics NAV
5 1 (0.56%) Shopify
Cloud Services
1 80 (44.69%) Azure
2 78 (43.58%) Microsoft 365
3 19 (10.61%) AWS
4 13 (7.26%) Entra ID
5 9 (5.03%) OneDrive
6 5 (2.79%) Dynamics 365
7 4 (2.23%) Power Automate
7 4 (2.23%) Power Platform
7 4 (2.23%) PowerApps
8 2 (1.12%) IaaS
8 2 (1.12%) PaaS
8 2 (1.12%) SaaS
Communications & Networking
1 45 (25.14%) VoIP
2 39 (21.79%) WAN
3 36 (20.11%) LAN
4 23 (12.85%) Firewall
5 19 (10.61%) DNS
6 17 (9.50%) DHCP
7 10 (5.59%) TCP/IP
8 6 (3.35%) NAS
8 6 (3.35%) Network Security
8 6 (3.35%) SAN
8 6 (3.35%) VSAN
9 5 (2.79%) Intranet
9 5 (2.79%) VPN
10 4 (2.23%) Wi-Fi
11 3 (1.68%) Broadband
11 3 (1.68%) SD-WAN
12 1 (0.56%) Internet
Database & Business Intelligence
1 13 (7.26%) SQL Server
2 8 (4.47%) GIS
3 3 (1.68%) Data Lake
3 3 (1.68%) Electronic Patient Records
4 1 (0.56%) Power BI
Development Applications
1 4 (2.23%) Cypress.io
1 4 (2.23%) Git
1 4 (2.23%) JIRA
General
1 113 (63.13%) Social Skills
2 34 (18.99%) Retail
3 13 (7.26%) Finance
4 11 (6.15%) Organisational Skills
5 9 (5.03%) Manufacturing
6 8 (4.47%) German Language
6 8 (4.47%) Inclusion and Diversity
7 6 (3.35%) Advertising
7 6 (3.35%) Automotive
8 3 (1.68%) Aerospace
8 3 (1.68%) Analytical Skills
8 3 (1.68%) Electronics
8 3 (1.68%) Legal
8 3 (1.68%) Spanish Language
9 2 (1.12%) French Language
9 2 (1.12%) Marketing
9 2 (1.12%) Swedish Language
9 2 (1.12%) Telecoms
10 1 (0.56%) Italian Language
Libraries, Frameworks & Software Standards
1 4 (2.23%) .NET
1 4 (2.23%) CSS
1 4 (2.23%) HTML
1 4 (2.23%) Jest
1 4 (2.23%) Node.js
1 4 (2.23%) React
1 4 (2.23%) RESTful
1 4 (2.23%) Vue
2 3 (1.68%) EDI
3 2 (1.12%) Middleware
3 2 (1.12%) SAP XI
Miscellaneous
1 30 (16.76%) CCTV
2 6 (3.35%) Clustering
2 6 (3.35%) Data Centre
2 6 (3.35%) Self-Motivation
3 3 (1.68%) e-Learning
3 3 (1.68%) FMCG
3 3 (1.68%) IoT
3 3 (1.68%) Management Information System
3 3 (1.68%) Onboarding
3 3 (1.68%) Operational Technology
3 3 (1.68%) Renewable Energy
3 3 (1.68%) Video Conferencing
4 1 (0.56%) Data Protection Act
4 1 (0.56%) iPhone
4 1 (0.56%) Social Media
Operating Systems
1 89 (49.72%) Windows
2 46 (25.70%) Windows 10
3 22 (12.29%) Windows Server
4 9 (5.03%) Android
4 9 (5.03%) Linux
5 6 (3.35%) Windows 7
6 5 (2.79%) Mac OS
6 5 (2.79%) Unix
7 2 (1.12%) Windows Server 2012
7 2 (1.12%) Windows Server 2016
Processes & Methodologies
1 68 (37.99%) Problem-Solving
2 61 (34.08%) Cybersecurity
3 35 (19.55%) Customer Service
4 26 (14.53%) CRM
5 20 (11.17%) ERP
6 14 (7.82%) ITIL
6 14 (7.82%) Mobile Device Management
6 14 (7.82%) Time Management
7 12 (6.70%) Data Management
7 12 (6.70%) Migration
8 11 (6.15%) Task Automation
9 10 (5.59%) Incident Management
9 10 (5.59%) Logistics
10 9 (5.03%) API Integration
10 9 (5.03%) Continuous Improvement
10 9 (5.03%) Infrastructure Management
10 9 (5.03%) ITSM
11 8 (4.47%) Computer Science
11 8 (4.47%) Data Analysis
11 8 (4.47%) Decision Tree
Programming Languages
1 23 (12.85%) PowerShell
1 23 (12.85%) SQL
2 4 (2.23%) JavaScript
2 4 (2.23%) TypeScript
3 2 (1.12%) C++
3 2 (1.12%) Python
4 1 (0.56%) PHP
Qualifications
1 58 (32.40%) Degree
2 11 (6.15%) Microsoft Certification
3 8 (4.47%) Azure Certification
3 8 (4.47%) Security Cleared
4 6 (3.35%) DV Cleared
4 6 (3.35%) MCSE
4 6 (3.35%) VMware Certified Professional (VCP)
5 5 (2.79%) Network+ Certification
6 4 (2.23%) A+ Certification
6 4 (2.23%) BPSS Clearance
6 4 (2.23%) CCNA
6 4 (2.23%) Cisco Certification
7 3 (1.68%) NVQ Level 3
8 2 (1.12%) Master's Degree
8 2 (1.12%) MCP
8 2 (1.12%) MCSA
8 2 (1.12%) PhD
9 1 (0.56%) CCDA
9 1 (0.56%) CCNP
9 1 (0.56%) MCSD
Quality Assurance & Compliance
1 6 (3.35%) GDPR
2 5 (2.79%) Cyber Essentials
3 1 (0.56%) ISO 9001
3 1 (0.56%) ISO/IEC 27001
3 1 (0.56%) SLA
System Software
1 69 (38.55%) Active Directory
2 23 (12.85%) Hyper-V
3 11 (6.15%) VMware Infrastructure
4 10 (5.59%) Docker
5 6 (3.35%) VMware ESXi
5 6 (3.35%) vSphere
6 1 (0.56%) Virtual Machines
Systems Management
1 12 (6.70%) Microsoft Intune
2 6 (3.35%) Ansible
2 6 (3.35%) Kubernetes
2 6 (3.35%) PowerCLI
2 6 (3.35%) Puppet
2 6 (3.35%) SCCM
2 6 (3.35%) vCenter Server
2 6 (3.35%) vMotion
2 6 (3.35%) vRealize
3 2 (1.12%) PaperCut
Vendors
1 96 (53.63%) Microsoft
2 14 (7.82%) Meraki
3 13 (7.26%) Cisco
4 12 (6.70%) Fortinet
5 11 (6.15%) Veeam
5 11 (6.15%) VMware
6 9 (5.03%) SonicWALL
6 9 (5.03%) WatchGuard
7 8 (4.47%) Sage
8 6 (3.35%) Apple
8 6 (3.35%) Citrix
8 6 (3.35%) HP
9 5 (2.79%) Ariba
9 5 (2.79%) Zoho
10 4 (2.23%) SAP
11 3 (1.68%) Acronis
11 3 (1.68%) Aruba
11 3 (1.68%) Facebook
11 3 (1.68%) Kaseya
11 3 (1.68%) Oracle