IT Support Technician Job Trends in the UK excluding London

IT Support Technician
UK > UK excluding London

The median IT Support Technician salary in the UK excluding London is £29,000 per year, according to job vacancies posted during the 6 months leading to 3 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Jan 2026
Same period 2025 Same period 2024
Rank 259 482 437
Rank change year-on-year +223 -45 +165
Permanent jobs requiring an IT Support Technician 275 92 116
As % of all permanent jobs in the UK excluding London 0.66% 0.25% 0.37%
As % of the Job Titles category 0.73% 0.27% 0.39%
Number of salaries quoted 242 75 99
10th Percentile £24,750 £24,700 £22,650
25th Percentile £26,250 £26,250 £23,375
Median annual salary (50th Percentile) £29,000 £30,000 £27,000
Median % change year-on-year -3.33% +11.11% +0.47%
75th Percentile £35,000 £34,000 £31,355
90th Percentile £35,225 £35,000 £38,150
UK median annual salary £29,000 £30,000 £27,000
% change year-on-year -3.33% +11.11% -

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 37,905 34,350 29,872
% of permanent jobs with a recognized job title 90.37% 92.99% 95.29%
Number of salaries quoted 22,968 17,009 22,660
10th Percentile £28,000 £31,250 £28,000
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,000 £68,750 £66,250
90th Percentile £80,000 £82,500 £80,000
UK median annual salary £55,000 £60,000 £59,526
% change year-on-year -8.33% +0.80% -0.79%

IT Support Technician
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Technician' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

IT Support Technician job vacancy trend in the UK excluding London

IT Support Technician
Salary Trend in the UK excluding London

Salary distribution trend for IT Support Technician job vacancies in the UK excluding London.

Salary distribution trend for IT Support Technician job vacancies in the UK excluding London

IT Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Technician in the UK excluding London over the 6 months to 3 January 2026.

Salary histogram for IT Support Technician in the UK excluding London

IT Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK excluding London region over the 6 months to 3 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South West +74 82 £31,750 +5.83% 10
South East +66 64 £30,500 -6.15% 21
North of England +74 59 £28,500 +3.64% 11
Midlands +48 37 £27,750 -2.63% 10
East Midlands +23 35 £28,000 -2.61% 3
North West +61 30 £27,500 - 5
Yorkshire +19 27 £30,000 +8.11% 4
East of England +24 26 £32,500 +3.59% 6
Scotland 0 5 - - 3
West Midlands +27 2 £25,000 -12.28% 7
North East +9 2 - - 2
Wales - 2 £26,000 - 1
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 3 January 2026, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Technician in the job title.

1 132 (48.00%) Microsoft
1 132 (48.00%) Windows
2 126 (45.82%) Microsoft 365
3 104 (37.82%) Problem-Solving
4 101 (36.73%) Customer Service
5 97 (35.27%) Active Directory
6 57 (20.73%) Azure
7 49 (17.82%) DNS
7 49 (17.82%) Windows 10
8 48 (17.45%) DHCP
9 39 (14.18%) SharePoint
10 38 (13.82%) Windows Server
11 34 (12.36%) Microsoft Office
12 32 (11.64%) TCP/IP
13 31 (11.27%) ITIL
14 30 (10.91%) Entra ID
14 30 (10.91%) Microsoft Exchange
15 28 (10.18%) Microsoft Certification
16 26 (9.45%) VMware
16 26 (9.45%) VMware Infrastructure
17 24 (8.73%) Apple
18 23 (8.36%) Microsoft Intune
19 22 (8.00%) Hyper-V
19 22 (8.00%) OneDrive
20 20 (7.27%) Apple iOS
21 19 (6.91%) VLAN
22 17 (6.18%) Cybersecurity
23 16 (5.82%) VPN
24 15 (5.45%) Degree
24 15 (5.45%) User Experience

IT Support Technician Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 39 (14.18%) SharePoint
2 30 (10.91%) Microsoft Exchange
3 1 (0.36%) CMS
3 1 (0.36%) WordPress
Applications
1 34 (12.36%) Microsoft Office
Cloud Services
1 126 (45.82%) Microsoft 365
2 57 (20.73%) Azure
3 30 (10.91%) Entra ID
4 22 (8.00%) OneDrive
5 2 (0.73%) Viva Engage
6 1 (0.36%) Adobe Creative Cloud
Communications & Networking
1 49 (17.82%) DNS
2 48 (17.45%) DHCP
3 32 (11.64%) TCP/IP
4 19 (6.91%) VLAN
5 16 (5.82%) VPN
6 14 (5.09%) Wi-Fi
7 12 (4.36%) Firewall
7 12 (4.36%) LAN
7 12 (4.36%) WAN
8 5 (1.82%) 3G
8 5 (1.82%) 4G
8 5 (1.82%) ADSL
8 5 (1.82%) Network Security
8 5 (1.82%) SAN
8 5 (1.82%) Wireless
9 4 (1.45%) Ethernet
9 4 (1.45%) Internet
9 4 (1.45%) Unified Communications
9 4 (1.45%) VoIP
10 2 (0.73%) Remote Desktop
Database & Business Intelligence
1 2 (0.73%) SQL Server
2 1 (0.36%) MySQL
2 1 (0.36%) PostgreSQL
Development Applications
1 1 (0.36%) Visual Studio
General
1 92 (33.45%) Social Skills
2 15 (5.45%) Organisational Skills
3 13 (4.73%) Manufacturing
3 13 (4.73%) Retail
4 11 (4.00%) Law
5 9 (3.27%) Advertising
5 9 (3.27%) Telecoms
6 8 (2.91%) Analytical Skills
7 6 (2.18%) Inclusion and Diversity
8 4 (1.45%) Aerospace
8 4 (1.45%) Legal
8 4 (1.45%) Public Sector
9 3 (1.09%) Automotive
9 3 (1.09%) Finance
9 3 (1.09%) German Language
9 3 (1.09%) Presentation Skills
10 2 (0.73%) Marketing
11 1 (0.36%) Back Office
11 1 (0.36%) Documentation Skills
11 1 (0.36%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.36%) CSS
1 1 (0.36%) HTML
Miscellaneous
1 57 (20.73%) Driving Licence
2 27 (9.82%) Onboarding
2 27 (9.82%) Self-Motivation
3 11 (4.00%) Data Centre
4 7 (2.55%) Management Information System
4 7 (2.55%) NHS
4 7 (2.55%) Replication
5 5 (1.82%) e-Learning
6 4 (1.45%) Analytical Mindset
6 4 (1.45%) iPad
6 4 (1.45%) Video Conferencing
7 3 (1.09%) Client/Server
7 3 (1.09%) Clustering
7 3 (1.09%) iPhone
7 3 (1.09%) LIMS
8 1 (0.36%) AS400
8 1 (0.36%) EPoS
8 1 (0.36%) Virtual Team
Operating Systems
1 132 (48.00%) Windows
2 49 (17.82%) Windows 10
3 38 (13.82%) Windows Server
4 20 (7.27%) Apple iOS
5 11 (4.00%) Android
6 6 (2.18%) Mac OS
7 4 (1.45%) Linux
7 4 (1.45%) Windows Server 2019
8 3 (1.09%) Windows Server 2016
9 1 (0.36%) Windows 2000
9 1 (0.36%) Windows 8
9 1 (0.36%) Windows XP
Processes & Methodologies
1 104 (37.82%) Problem-Solving
2 101 (36.73%) Customer Service
3 31 (11.27%) ITIL
4 17 (6.18%) Cybersecurity
5 15 (5.45%) User Experience
6 13 (4.73%) Project Delivery
7 12 (4.36%) Incident Management
7 12 (4.36%) Mentoring
7 12 (4.36%) Mobile Device Management
7 12 (4.36%) Service Delivery
8 11 (4.00%) Collaborative Working
8 11 (4.00%) Continuous Improvement
9 10 (3.64%) ITSM
10 9 (3.27%) Disaster Recovery
10 9 (3.27%) Knowledge Transfer
10 9 (3.27%) Process Improvement
11 8 (2.91%) Collaborative Culture
12 7 (2.55%) Digital Innovation
12 7 (2.55%) Logistics
12 7 (2.55%) Ticket Management
Programming Languages
1 10 (3.64%) PowerShell
2 6 (2.18%) VBScript
3 2 (0.73%) SQL
Qualifications
1 28 (10.18%) Microsoft Certification
2 15 (5.45%) Degree
3 11 (4.00%) DBS Check
3 11 (4.00%) ITIL Certification
4 7 (2.55%) MCSA
5 4 (1.45%) A+ Certification
6 3 (1.09%) ECDL
7 1 (0.36%) MCDST
7 1 (0.36%) MCITP
7 1 (0.36%) MCSE
7 1 (0.36%) Postgraduate
Quality Assurance & Compliance
1 6 (2.18%) Cyber Essentials
2 5 (1.82%) ISO/IEC 27001
2 5 (1.82%) SLA
3 4 (1.45%) Cyber Essentials PLUS
4 1 (0.36%) GDPR
System Software
1 97 (35.27%) Active Directory
2 26 (9.45%) VMware Infrastructure
3 22 (8.00%) Hyper-V
Systems Management
1 23 (8.36%) Microsoft Intune
2 6 (2.18%) SCCM
Vendors
1 132 (48.00%) Microsoft
2 26 (9.45%) VMware
3 24 (8.73%) Apple
4 11 (4.00%) Veeam
5 6 (2.18%) Facebook
6 5 (1.82%) Adobe
6 5 (1.82%) OpenText
6 5 (1.82%) Sage
7 4 (1.45%) ServiceNow
8 3 (1.09%) Dell
8 3 (1.09%) Freshdesk
8 3 (1.09%) HP
8 3 (1.09%) Progress
8 3 (1.09%) SonicWALL
8 3 (1.09%) Supermicro
9 2 (0.73%) Cisco
9 2 (0.73%) Datto
9 2 (0.73%) SolarWinds
10 1 (0.36%) Fortinet
10 1 (0.36%) Google