IT Support Technician Jobs in the UK excluding London

IT Support Technician
UK > UK excluding London

The median IT Support Technician salary in the UK excluding London is £27,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 312 545 669
Rank change year-on-year +233 +124 -92
Permanent jobs requiring an IT Support Technician 582 219 197
As % of all permanent jobs advertised in the UK excluding London 0.83% 0.36% 0.28%
As % of the Job Titles category 0.87% 0.40% 0.29%
Number of salaries quoted 502 113 167
10th Percentile £21,250 £21,350 £19,950
25th Percentile £24,000 £23,750 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £31,500 £27,500
90th Percentile £33,750 £36,000 £30,000
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,715 54,769 68,069
% of permanent jobs with a recognized job title 94.79% 89.24% 95.82%
Number of salaries quoted 47,210 31,112 43,042
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Technician in the UK excluding London

IT Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Technician in the UK excluding London.

Salary trend for IT Support Technician in the UK excluding London

IT Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Technician in the UK excluding London over the 6 months to 4 May 2024.

Salary histogram for IT Support Technician in the UK excluding London

IT Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK excluding London region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +129 159 £27,000 +14.89% 20
North of England +87 132 £27,500 +4.76% 28
East of England +101 122 £27,000 -1.82% 10
Midlands +112 109 £26,000 +1.96% 10
Yorkshire +147 67 £27,000 - 10
East Midlands +43 60 £25,000 +8.70% 5
North West -1 56 £28,000 +12.00% 14
West Midlands +50 43 £27,500 +7.84% 5
South West -22 36 £27,500 -8.33% 11
Scotland -65 13 £24,000 -20.00% 2
Wales +18 9 £25,000 -21.88% 2
North East +3 9 £37,500 - 5
Northern Ireland +26 2 £29,500 -
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 4 May 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Technician in the job title.

1 293 (50.34%) Microsoft 365
2 290 (49.83%) Windows
3 259 (44.50%) Microsoft
4 197 (33.85%) Customer Service
5 187 (32.13%) Social Skills
6 186 (31.96%) Active Directory
7 146 (25.09%) Problem-Solving
8 122 (20.96%) Windows Server
9 97 (16.67%) Microsoft Office
10 85 (14.60%) Windows 10
11 75 (12.89%) Azure
12 66 (11.34%) Driving Licence
13 53 (9.11%) Google
14 50 (8.59%) Microsoft Exchange
15 48 (8.25%) ITIL
15 48 (8.25%) DNS
16 47 (8.08%) Wireless
17 46 (7.90%) Entra ID
18 44 (7.56%) ITSM
18 44 (7.56%) Manufacturing
19 42 (7.22%) Firewall
20 38 (6.53%) TCP/IP
20 38 (6.53%) DHCP
21 37 (6.36%) A+ Certification
22 33 (5.67%) SLA
23 32 (5.50%) VMware
24 31 (5.33%) Degree
25 30 (5.15%) LAN
25 30 (5.15%) Microsoft Intune
25 30 (5.15%) Cybersecurity

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (8.59%) Microsoft Exchange
2 25 (4.30%) SharePoint
3 6 (1.03%) Exchange Server 2007
3 6 (1.03%) Exchange Server 2010
3 6 (1.03%) Exchange Server 2013
4 5 (0.86%) Confluence
5 3 (0.52%) IIS
6 2 (0.34%) Resin
7 1 (0.17%) Apache
Applications
1 97 (16.67%) Microsoft Office
2 9 (1.55%) Microsoft Excel
Cloud Services
1 293 (50.34%) Microsoft 365
2 75 (12.89%) Azure
3 46 (7.90%) Entra ID
4 21 (3.61%) Google Workspace
5 12 (2.06%) AWS
6 9 (1.55%) WhatsApp
7 5 (0.86%) ChatGPT
7 5 (0.86%) OneDrive
8 2 (0.34%) Azure Sentinel
8 2 (0.34%) Dropbox
8 2 (0.34%) Power Platform
8 2 (0.34%) SaaS
9 1 (0.17%) IaaS
9 1 (0.17%) Miro
Communications & Networking
1 48 (8.25%) DNS
2 47 (8.08%) Wireless
3 42 (7.22%) Firewall
4 38 (6.53%) DHCP
4 38 (6.53%) TCP/IP
5 30 (5.15%) LAN
6 20 (3.44%) Wi-Fi
7 17 (2.92%) VLAN
7 17 (2.92%) VPN
8 15 (2.58%) WAN
9 14 (2.41%) Network Security
10 12 (2.06%) Internet
11 10 (1.72%) VoIP
12 8 (1.37%) FTP
13 7 (1.20%) Broadband
14 6 (1.03%) IMAP
14 6 (1.03%) MPLS
14 6 (1.03%) SD-WAN
15 5 (0.86%) Softphone
16 3 (0.52%) Intranet
Database & Business Intelligence
1 7 (1.20%) SQL Server
2 6 (1.03%) PostgreSQL
3 2 (0.34%) Power BI
Development Applications
1 5 (0.86%) JIRA
2 1 (0.17%) Visual Studio
General
1 187 (32.13%) Social Skills
2 44 (7.56%) Manufacturing
3 25 (4.30%) Finance
4 20 (3.44%) Analytical Skills
5 12 (2.06%) Organisational Skills
6 11 (1.89%) Public Sector
7 10 (1.72%) Local Government
8 9 (1.55%) Inclusion and Diversity
9 7 (1.20%) Legal
10 5 (0.86%) Automotive
10 5 (0.86%) Retail
10 5 (0.86%) Telecoms
11 4 (0.69%) Marketing
12 3 (0.52%) Advertising
12 3 (0.52%) Aviation
12 3 (0.52%) Multimedia
13 1 (0.17%) Aerospace
13 1 (0.17%) Documentation Skills
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
2 3 (0.52%) CSS
3 2 (0.34%) EDI
Miscellaneous
1 66 (11.34%) Driving Licence
2 23 (3.95%) Self-Motivation
3 19 (3.26%) Onboarding
4 18 (3.09%) Management Information System
5 15 (2.58%) CCTV
6 8 (1.37%) Data Centre
6 8 (1.37%) LIMS
6 8 (1.37%) NHS
7 6 (1.03%) Analytical Mindset
8 4 (0.69%) Educational Technology
8 4 (0.69%) Video Conferencing
9 3 (0.52%) Renewable Energy
10 2 (0.34%) Grid Computing
10 2 (0.34%) iPad
10 2 (0.34%) iPhone
10 2 (0.34%) Legacy Systems
10 2 (0.34%) SCADA
10 2 (0.34%) Virtual Team
11 1 (0.17%) Distributed Computing
11 1 (0.17%) Operational Technology
Operating Systems
1 290 (49.83%) Windows
2 122 (20.96%) Windows Server
3 85 (14.60%) Windows 10
4 25 (4.30%) Linux
5 17 (2.92%) Apple iOS
5 17 (2.92%) Windows Server 2016
6 16 (2.75%) Android
7 12 (2.06%) Mac OS
8 9 (1.55%) Windows Server 2019
9 7 (1.20%) Windows 7
9 7 (1.20%) Windows Server 2012
10 6 (1.03%) Windows 8
10 6 (1.03%) Windows Server 2008
11 5 (0.86%) Red Hat Enterprise Linux
12 2 (0.34%) Unix
13 1 (0.17%) Ubuntu
Processes & Methodologies
1 197 (33.85%) Customer Service
2 146 (25.09%) Problem-Solving
3 48 (8.25%) ITIL
4 44 (7.56%) ITSM
5 30 (5.15%) Cybersecurity
6 28 (4.81%) Service Management
7 23 (3.95%) Time Management
8 20 (3.44%) Coaching
9 19 (3.26%) Mathematics
9 19 (3.26%) Service Delivery
10 17 (2.92%) Preventative Maintenance
11 16 (2.75%) Collaborative Working
11 16 (2.75%) Information Security
12 15 (2.58%) Asset Management
12 15 (2.58%) Change Management
12 15 (2.58%) Configuration Management
12 15 (2.58%) Migration
13 10 (1.72%) Collaborative Culture
13 10 (1.72%) Information Governance
13 10 (1.72%) Project Management
Programming Languages
1 17 (2.92%) PowerShell
2 16 (2.75%) SQL
3 1 (0.17%) C#
3 1 (0.17%) Java
3 1 (0.17%) JavaScript
3 1 (0.17%) VB
Qualifications
1 37 (6.36%) A+ Certification
2 31 (5.33%) Degree
3 28 (4.81%) Microsoft Certification
4 22 (3.78%) DBS Check
5 16 (2.75%) SC Cleared
5 16 (2.75%) Security Cleared
6 13 (2.23%) CCNA
6 13 (2.23%) Cisco Certification
7 9 (1.55%) MCP
7 9 (1.55%) MCSE
7 9 (1.55%) Network+ Certification
8 7 (1.20%) ITIL Foundation Certificate
9 5 (0.86%) MCITP
9 5 (0.86%) MCSA
10 4 (0.69%) ITIL Certification
11 2 (0.34%) BPSS Clearance
11 2 (0.34%) HNC
12 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 33 (5.67%) SLA
2 7 (1.20%) Cyber Essentials
2 7 (1.20%) Cyber Essentials PLUS
3 2 (0.34%) Accessibility
3 2 (0.34%) ISO/IEC 27001
4 1 (0.17%) GDPR
4 1 (0.17%) ISO 14001
4 1 (0.17%) ISO 9001
4 1 (0.17%) QA
System Software
1 186 (31.96%) Active Directory
2 20 (3.44%) VMware Infrastructure
3 16 (2.75%) Hyper-V
4 10 (1.72%) Virtual Machines
5 3 (0.52%) VMware ESXi
6 2 (0.34%) BitLocker
6 2 (0.34%) Virtual Desktop
6 2 (0.34%) Virtual Servers
Systems Management
1 30 (5.15%) Microsoft Intune
2 5 (0.86%) SCCM
3 4 (0.69%) AirWatch
4 3 (0.52%) Autotask
4 3 (0.52%) Microsoft Data Protection Manager
4 3 (0.52%) SCDPM
5 2 (0.34%) Jamf Pro
5 2 (0.34%) PaperCut
5 2 (0.34%) SmoothWall
6 1 (0.17%) FortiGate
6 1 (0.17%) Graylog
Vendors
1 259 (44.50%) Microsoft
2 53 (9.11%) Google
3 32 (5.50%) VMware
4 29 (4.98%) Apple
5 13 (2.23%) Cisco
6 8 (1.37%) Ubiquiti
7 7 (1.20%) Veeam
8 6 (1.03%) ESET
8 6 (1.03%) Meraki
9 5 (0.86%) Citrix
9 5 (0.86%) Datto
9 5 (0.86%) Dell
9 5 (0.86%) Red Hat
10 4 (0.69%) Sage
11 3 (0.52%) ConnectWise
11 3 (0.52%) Draytek
11 3 (0.52%) Fortinet
11 3 (0.52%) Kaseya
11 3 (0.52%) Sophos
12 2 (0.34%) Acronis