Software Support Engineer Jobs

Software Support Engineer
UK

The median Software Support Engineer salary in the UK is £39,500 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 437 805 927
Rank change year-on-year +368 +122 +247
Permanent jobs requiring a Software Support Engineer 299 89 54
As % of all permanent jobs advertised in the UK 0.54% 0.090% 0.054%
As % of the Job Titles category 0.60% 0.095% 0.059%
Number of salaries quoted 80 69 34
10th Percentile £25,750 £26,000 £25,000
25th Percentile - £33,000 £29,813
Median annual salary (50th Percentile) £39,500 £40,000 £34,000
Median % change year-on-year -1.25% +17.65% -11.69%
75th Percentile - £51,250 £42,000
90th Percentile £43,750 - £45,000
UK excluding London median annual salary £39,500 £40,000 £32,500
% change year-on-year -1.25% +23.08% +6.56%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,922 93,907 92,301
% of permanent jobs with a recognized job title 90.55% 94.63% 91.49%
Number of salaries quoted 27,447 67,290 58,243
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £57,000 £52,500 £60,000
Median % change year-on-year +8.57% -12.50% -
75th Percentile £75,000 £71,250 £80,627
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £53,000
% change year-on-year +4.00% -5.66% +6.00%

Software Support Engineer
Job Vacancy Trend

Job postings that featured Software Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Software Support Engineer in the UK

Software Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Software Support Engineer.

Salary trend for Software Support Engineer in the UK

Software Support Engineer
Salary Histogram

Salary distribution for jobs citing Software Support Engineer over the 6 months to 12 May 2025.

Salary histogram for Software Support Engineer in the UK

Software Support Engineer
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Engineer within the UK over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +341 299 £39,500 -1.25% 12
England +346 297 £39,500 -1.25% 22
North of England +260 292 £39,500 -16.84% 3
North West +191 276 £39,500 +79.55% 2
Yorkshire +82 16 £26,500 -44.21%
Work from Home +108 6 £42,500 -10.53% 5
Midlands +54 2 £42,500 +6.25% 2
East of England +45 2 £42,500 -10.53% 1
West Midlands - 2 £42,500 - 1
South West +93 1 £32,000 -14.67% 5
Wales +39 1 - -
Northern Ireland - 1 - -

Software Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 May 2025, Software Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Software Support Engineer in the job title.

1 271 (90.64%) Stakeholder Engagement
2 260 (86.96%) BPSS Clearance
3 176 (58.86%) Degree
4 141 (47.16%) Social Skills
5 123 (41.14%) Def Stans
5 123 (41.14%) IEC 61508
6 51 (17.06%) Management Information System
7 22 (7.36%) Analytical Skills
7 22 (7.36%) Problem-Solving
8 21 (7.02%) Analytical Thinking
9 20 (6.69%) AWS
9 20 (6.69%) Microsoft
10 17 (5.69%) Software Testing
11 16 (5.35%) Migration
11 16 (5.35%) CRM
11 16 (5.35%) SQL Server
11 16 (5.35%) Windows
11 16 (5.35%) Mathematics
11 16 (5.35%) Android
11 16 (5.35%) Zoho
11 16 (5.35%) Mobile App
11 16 (5.35%) Data Privacy
11 16 (5.35%) Self-Motivation
11 16 (5.35%) SaaS
11 16 (5.35%) Customer Service
11 16 (5.35%) Exploratory Testing
11 16 (5.35%) Organisational Skills
12 5 (1.67%) Vehicle Telematics
12 5 (1.67%) Mentoring
12 5 (1.67%) Telematics

Software Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 20 (6.69%) AWS
2 16 (5.35%) SaaS
3 4 (1.34%) Amazon ECS
3 4 (1.34%) AWS Lambda
3 4 (1.34%) Azure
3 4 (1.34%) Serverless
Communications & Networking
1 5 (1.67%) SSH
Database & Business Intelligence
1 16 (5.35%) SQL Server
General
1 141 (47.16%) Social Skills
2 22 (7.36%) Analytical Skills
3 16 (5.35%) Organisational Skills
4 4 (1.34%) Retail
5 1 (0.33%) Automotive
5 1 (0.33%) Electronics
Libraries, Frameworks & Software Standards
1 4 (1.34%) .NET
Miscellaneous
1 51 (17.06%) Management Information System
2 16 (5.35%) Mobile App
2 16 (5.35%) Self-Motivation
3 1 (0.33%) Robotics
Operating Systems
1 16 (5.35%) Android
1 16 (5.35%) Windows
2 5 (1.67%) Linux
Processes & Methodologies
1 271 (90.64%) Stakeholder Engagement
2 22 (7.36%) Problem-Solving
3 21 (7.02%) Analytical Thinking
4 17 (5.69%) Software Testing
5 16 (5.35%) CRM
5 16 (5.35%) Customer Service
5 16 (5.35%) Data Privacy
5 16 (5.35%) Exploratory Testing
5 16 (5.35%) Mathematics
5 16 (5.35%) Migration
6 5 (1.67%) Incident Management
6 5 (1.67%) Mentoring
6 5 (1.67%) Telematics
6 5 (1.67%) Vehicle Telematics
7 4 (1.34%) Continuous Improvement
7 4 (1.34%) Root Cause Analysis
8 2 (0.67%) Computer Science
9 1 (0.33%) Coaching
9 1 (0.33%) Mechatronics
9 1 (0.33%) Software Engineering
Programming Languages
1 5 (1.67%) SQL
2 4 (1.34%) Java
2 4 (1.34%) Python
3 1 (0.33%) C#
3 1 (0.33%) C++
Qualifications
1 260 (86.96%) BPSS Clearance
2 176 (58.86%) Degree
3 1 (0.33%) Computer Science Degree
3 1 (0.33%) DBS Check
Quality Assurance & Compliance
1 123 (41.14%) Def Stans
1 123 (41.14%) IEC 61508
2 4 (1.34%) PCI DSS
2 4 (1.34%) Sarbanes-Oxley
Vendors
1 20 (6.69%) Microsoft
2 16 (5.35%) Zoho