Break/Fix Contracts

Break/Fix
UK

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 30 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 May 2024
Same period 2023 Same period 2022
Rank 383 525 674
Rank change year-on-year +142 +149 -56
Contract jobs citing Break/Fix 189 164 167
As % of all contract jobs advertised in the UK 0.44% 0.29% 0.19%
As % of the Processes & Methodologies category 0.51% 0.33% 0.21%
Number of daily rates quoted 100 121 103
10th Percentile £105 £105 £125
25th Percentile £126 £130 £145
Median daily rate (50th Percentile) £188 £160 £200
Median % change year-on-year +17.19% -20.00% +42.86%
75th Percentile £293 £200 £281
90th Percentile £608 £538 £313
UK excluding London median daily rate £200 £160 £195
% change year-on-year +25.00% -17.95% +39.29%
Number of hourly rates quoted 54 4 13
10th Percentile £11.75 £14.49 £10.78
25th Percentile £13.25 £15.61 £13.87
Median hourly rate £16.71 £17.60 £15.74
Median % change year-on-year -5.09% +11.82% +33.62%
75th Percentile £19.50 £18.60 £17.61
90th Percentile £24.05 £20.19 £22.21
UK excluding London median hourly rate £16.00 £17.60 £15.74
% change year-on-year -9.09% +11.82% +33.62%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,713 50,320 79,377
As % of all contract IT jobs advertised in the UK 85.58% 89.67% 90.62%
Number of daily rates quoted 23,592 34,845 55,748
10th Percentile £300 £325 £344
25th Percentile £413 £438 £431
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £640
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £488
% change year-on-year - +2.56% +9.55%
Number of hourly rates quoted 2,515 1,670 1,881
10th Percentile £12.75 £10.63 £12.50
25th Percentile £16.00 £15.50 £15.50
Median hourly rate £36.50 £36.77 £25.68
Median % change year-on-year -0.73% +43.19% +9.28%
75th Percentile £60.00 £65.00 £49.50
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.12 £35.00 £20.00
% change year-on-year +8.91% +75.00% -4.99%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 30 May 2024.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 30 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +69 156 £200 +25.00% 67
England +94 129 £168 +0.30% 50
Scotland +73 54 £200 +25.00% 16
North of England +38 39 £126 +14.55% 5
South East +29 39 £513 +197.10% 13
London +79 33 £158 -1.56% 5
Yorkshire +23 21 £160 +49.53%
North West +28 17 £126 -34.88% 5
Work from Home +122 16 £500 -4.76% 7
South West +1 11 £110 -45.00% 11
Wales +14 4 - -
Midlands -5 4 £119 -79.70% 6
East of England +8 3 £125 -13.79% 11
East Midlands 0 3 £104 -82.38% 3
Northern Ireland +6 2 £143 - 6
West Midlands +8 1 £135 +0.37% 3
North East +7 1 - -

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.23%) Blackberry Enterprise Server
2 2 (1.06%) Microsoft Exchange
3 1 (0.53%) SharePoint
Applications
1 17 (8.99%) Microsoft Office
2 1 (0.53%) Microsoft Excel
2 1 (0.53%) Spreadsheet
Business Applications
1 1 (0.53%) SAP S/4HANA
Cloud Services
1 18 (9.52%) Azure
2 14 (7.41%) OCI
3 9 (4.76%) Microsoft 365
4 3 (1.59%) Azure API Management
4 3 (1.59%) Azure Data Factory
4 3 (1.59%) Azure DevOps
4 3 (1.59%) Azure Functions
4 3 (1.59%) Azure Key Vault
4 3 (1.59%) Azure Logic Apps
4 3 (1.59%) Azure Monitor
4 3 (1.59%) Serverless
Communications & Networking
1 29 (15.34%) DHCP
1 29 (15.34%) DNS
2 28 (14.81%) SAN
3 18 (9.52%) VPN
4 15 (7.94%) ATM
5 14 (7.41%) Firewall
6 12 (6.35%) LAN
7 11 (5.82%) WAN
7 11 (5.82%) Wi-Fi
8 5 (2.65%) 3G
9 4 (2.12%) 2G
9 4 (2.12%) 4G
9 4 (2.12%) Ethernet
9 4 (2.12%) SDH
10 3 (1.59%) Internet
11 1 (0.53%) WebEx
Database & Business Intelligence
1 3 (1.59%) Azure SQL Database
1 3 (1.59%) SQL Server
2 1 (0.53%) NoSQL
2 1 (0.53%) SQL Server Integration Services
Development Applications
1 5 (2.65%) JIRA
2 3 (1.59%) Visual Studio
General
1 58 (30.69%) Analytical Skills
2 42 (22.22%) Social Skills
3 38 (20.11%) Public Sector
4 11 (5.82%) Finance
5 9 (4.76%) Retail
6 5 (2.65%) Organisational Skills
7 4 (2.12%) Presentation Skills
8 3 (1.59%) Inclusion and Diversity
9 1 (0.53%) French Language
9 1 (0.53%) Legal
9 1 (0.53%) Manufacturing
9 1 (0.53%) Military
9 1 (0.53%) Pharmaceutical
9 1 (0.53%) Telecoms
Job Titles
1 66 (34.92%) IT Engineer
2 53 (28.04%) Field Engineer
3 51 (26.98%) Field Service Engineer
4 27 (14.29%) Support Engineer
5 25 (13.23%) Desktop Engineer
6 23 (12.17%) Desktop Support
7 15 (7.94%) Break Fix Engineer
7 15 (7.94%) Infrastructure Engineer
8 13 (6.88%) Desktop Support Engineer
9 12 (6.35%) IT Technician
10 11 (5.82%) Network Engineer
11 10 (5.29%) IT Support
11 10 (5.29%) Storage Engineer
12 9 (4.76%) Server Engineer
13 7 (3.70%) Deskside Engineer
13 7 (3.70%) Hardware Engineer
13 7 (3.70%) IT Support Engineer
13 7 (3.70%) SC Cleared Desktop Support
14 6 (3.17%) Data Centre Engineer
15 5 (2.65%) Mobile Engineer
Libraries, Frameworks & Software Standards
1 3 (1.59%) ARM Templates
2 1 (0.53%) .NET
2 1 (0.53%) EDI
2 1 (0.53%) JSON
2 1 (0.53%) OAuth
2 1 (0.53%) OpenID
2 1 (0.53%) REST
2 1 (0.53%) SAP ALE
2 1 (0.53%) SOAP
2 1 (0.53%) XML
Miscellaneous
1 45 (23.81%) Analytical Mindset
2 37 (19.58%) Data Centre
3 15 (7.94%) Driving Licence
4 11 (5.82%) EPoS
5 9 (4.76%) Smartphone
6 6 (3.17%) Distributed Systems
6 6 (3.17%) Self-Motivation
7 5 (2.65%) Blackberry
8 3 (1.59%) Data Protection Act
9 2 (1.06%) CMDB
9 2 (1.06%) iPhone
9 2 (1.06%) Video Conferencing
10 1 (0.53%) Biopharmaceutical
10 1 (0.53%) Enterprise Storage
10 1 (0.53%) Management Information System
10 1 (0.53%) Smartcard
Operating Systems
1 52 (27.51%) Windows
2 39 (20.63%) Windows 10
3 18 (9.52%) Linux
3 18 (9.52%) Windows 7
4 14 (7.41%) Windows Server
4 14 (7.41%) Windows Server 2012
4 14 (7.41%) Windows Server 2016
4 14 (7.41%) Windows Server 2019
4 14 (7.41%) Windows XP
5 7 (3.70%) Unix
6 6 (3.17%) Android
7 5 (2.65%) Mac OS X
7 5 (2.65%) Windows 8
8 1 (0.53%) Apple iOS
Processes & Methodologies
1 81 (42.86%) Problem-Solving
2 65 (34.39%) Customer Service
3 37 (19.58%) ITIL
4 23 (12.17%) Proactive Monitoring
5 19 (10.05%) Service Delivery
6 18 (9.52%) Disaster Recovery
7 17 (8.99%) Server Management
8 15 (7.94%) Infrastructure Engineering
8 15 (7.94%) Project Management
9 14 (7.41%) Converged Infrastructure
9 14 (7.41%) Performance Monitoring
9 14 (7.41%) Performance Tuning
9 14 (7.41%) Storage Management
10 13 (6.88%) Preventative Maintenance
11 10 (5.29%) Inventory Management
12 9 (4.76%) Incident Management
13 6 (3.17%) Problem Management
13 6 (3.17%) Project Delivery
14 5 (2.65%) Data Centre Operations
14 5 (2.65%) Decision-Making
Programming Languages
1 17 (8.99%) PowerShell
2 1 (0.53%) C#
2 1 (0.53%) SQL
Qualifications
1 52 (27.51%) Security Cleared
2 48 (25.40%) SC Cleared
3 22 (11.64%) A+ Certification
3 22 (11.64%) CCNA
3 22 (11.64%) Cisco Certification
4 16 (8.47%) Degree
5 14 (7.41%) CCNP
5 14 (7.41%) DV Cleared
6 9 (4.76%) Microsoft Certification
7 8 (4.23%) MCSE
7 8 (4.23%) Network+ Certification
8 2 (1.06%) BPSS Clearance
8 2 (1.06%) DBS Check
9 1 (0.53%) SAP Certification
9 1 (0.53%) Server+ Certification
Quality Assurance & Compliance
1 10 (5.29%) SLA
2 1 (0.53%) GxP
2 1 (0.53%) QA
System Software
1 39 (20.63%) Active Directory
2 14 (7.41%) Hyper-V
2 14 (7.41%) VMware ESXi
2 14 (7.41%) VMware Infrastructure
3 3 (1.59%) Firmware
Systems Management
1 30 (15.87%) SCCM
2 14 (7.41%) EMC NetWorker
2 14 (7.41%) NetBackup
2 14 (7.41%) SCOM
2 14 (7.41%) vCenter Server
2 14 (7.41%) WSUS
3 3 (1.59%) Dell DRAC
4 1 (0.53%) Microsoft Intune
Vendors
1 44 (23.28%) Cisco
2 37 (19.58%) Microsoft
3 33 (17.46%) Dell
4 25 (13.23%) HP
4 25 (13.23%) Juniper
5 21 (11.11%) ServiceNow
6 15 (7.94%) EMC
7 14 (7.41%) 3PAR
7 14 (7.41%) Extreme Networks
7 14 (7.41%) Oracle
7 14 (7.41%) Palo Alto
7 14 (7.41%) Symantec
7 14 (7.41%) Veeam
7 14 (7.41%) VMware
8 13 (6.88%) Meraki
9 11 (5.82%) 3Com
9 11 (5.82%) Aruba
9 11 (5.82%) Brocade
9 11 (5.82%) Citrix
10 6 (3.17%) Apple