Help Desk Support
UK
The median Help Desk Support daily rate in the UK is £156 according to job vacancies posted during the 6 months to 31 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 31 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 535 | 635 | 774 |
| Rank change year-on-year | +100 | +139 | -103 |
| Contract jobs requiring a Help Desk Support | 32 | 59 | 73 |
| As % of all contract jobs advertised in the UK | 0.074% | 0.11% | 0.083% |
| As % of the Job Titles category | 0.080% | 0.11% | 0.087% |
| Number of daily rates quoted | 14 | 45 | 36 |
| 10th Percentile | £111 | £120 | £108 |
| 25th Percentile | £128 | £130 | £125 |
| Median daily rate (50th Percentile) | £156 | £375 | £155 |
| Median % change year-on-year | -58.33% | +141.94% | +24.00% |
| 75th Percentile | £188 | £823 | £196 |
| 90th Percentile | £193 | - | £229 |
| UK excluding London median daily rate | £156 | £124 | £139 |
| % change year-on-year | +26.26% | -10.97% | +9.02% |
| Number of hourly rates quoted | 17 | 5 | 25 |
| 10th Percentile | £10.95 | £16.55 | £11.70 |
| 25th Percentile | £13.25 | £16.62 | £14.25 |
| Median hourly rate | £13.50 | £17.99 | £23.91 |
| Median % change year-on-year | -24.96% | -24.76% | +77.11% |
| 75th Percentile | £14.00 | £19.50 | - |
| 90th Percentile | £15.28 | £24.60 | - |
| UK excluding London median hourly rate | £13.50 | £17.81 | £14.50 |
| % change year-on-year | -24.20% | +22.83% | +7.41% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,897 | 53,039 | 83,562 |
| % of contract IT jobs with a recognized job title | 92.82% | 94.59% | 95.35% |
| Number of daily rates quoted | 25,852 | 37,038 | 58,857 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +10.47% |
| Number of hourly rates quoted | 2,824 | 1,465 | 1,978 |
| 10th Percentile | £12.83 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £24.15 |
| Median % change year-on-year | -16.67% | +86.37% | +9.75% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £73.75 | £76.15 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £43.00 | £20.00 |
| % change year-on-year | -6.98% | +115.00% | +5.26% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Support.
Help Desk Support
Daily Rate Histogram
Daily rate distribution for jobs citing Help Desk Support over the 6 months to 31 May 2024.
Help Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Support.
Help Desk Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing Help Desk Support over the 6 months to 31 May 2024.
Help Desk Support
Top 13 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 31 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +71 | 27 | £165 | -75.56% | 24 |
| UK excluding London | +41 | 25 | £156 | +26.26% | 23 |
| Work from Home | +100 | 8 | £150 | -80.39% | 5 |
| North of England | +24 | 7 | £185 | +13.85% | 4 |
| South East | +15 | 7 | £125 | +2.04% | 10 |
| London | +61 | 6 | £185 | -75.82% | 2 |
| Scotland | +35 | 4 | £163 | +35.42% | 2 |
| North West | +18 | 4 | - | - | 2 |
| South West | +12 | 4 | £165 | -5.71% | 3 |
| Yorkshire | +16 | 3 | £185 | +52.26% | 2 |
| East of England | +8 | 2 | - | - | 5 |
| Midlands | +21 | 1 | £110 | -12.00% | 1 |
| West Midlands | +15 | 1 | £110 | -12.00% |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 31 May 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: