Help Desk Support
UK
The median Help Desk Support daily rate in the UK is £155, according to job vacancies posted in the 6 months leading up to 8 August 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 8 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 517 | 542 | 610 |
| Rank change year-on-year | +25 | +68 | +175 |
| Contract jobs requiring a Help Desk Support | 39 | 28 | 53 |
| As % of all contract jobs advertised in the UK | 0.12% | 0.072% | 0.10% |
| As % of the Job Titles category | 0.13% | 0.077% | 0.11% |
| Number of daily rates quoted | 14 | 17 | 38 |
| 10th Percentile | £111 | £114 | £121 |
| 25th Percentile | £128 | £125 | £130 |
| Median daily rate (50th Percentile) | £155 | £150 | £165 |
| Median % change year-on-year | +3.33% | -9.09% | -12.00% |
| 75th Percentile | £163 | £180 | £680 |
| 90th Percentile | £191 | £193 | £823 |
| UK excluding London median daily rate | £155 | £150 | £130 |
| % change year-on-year | +3.33% | +15.38% | -18.80% |
| Number of hourly rates quoted | 20 | 9 | 5 |
| 10th Percentile | - | - | £16.97 |
| 25th Percentile | £13.25 | £10.95 | £17.50 |
| Median hourly rate | £14.20 | £13.60 | £19.00 |
| Median % change year-on-year | +4.41% | -28.42% | -20.54% |
| 75th Percentile | - | £17.20 | £23.75 |
| 90th Percentile | £15.95 | £19.95 | £26.30 |
| UK excluding London median hourly rate | £14.20 | £13.60 | £19.00 |
| % change year-on-year | +4.41% | -28.42% | +31.03% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 30,118 | 36,187 | 49,934 |
| % of contract IT jobs with a recognized job title | 91.42% | 92.91% | 94.47% |
| Number of daily rates quoted | 19,074 | 23,377 | 34,447 |
| 10th Percentile | £281 | £300 | £306 |
| 25th Percentile | £400 | £413 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £535 |
| Median % change year-on-year | -4.76% | -1.87% | -0.93% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £725 | £750 | £750 |
| UK excluding London median daily rate | £475 | £500 | £500 |
| % change year-on-year | -5.00% | - | +2.04% |
| Number of hourly rates quoted | 1,499 | 2,043 | 1,488 |
| 10th Percentile | £13.64 | £14.16 | £14.56 |
| 25th Percentile | £17.30 | £20.24 | £19.00 |
| Median hourly rate | £25.15 | £43.00 | £42.75 |
| Median % change year-on-year | -41.51% | +0.58% | +66.47% |
| 75th Percentile | £53.81 | £65.00 | £65.00 |
| 90th Percentile | £73.25 | £75.00 | £77.50 |
| UK excluding London median hourly rate | £25.15 | £45.00 | £37.50 |
| % change year-on-year | -44.11% | +20.00% | +78.15% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Support.
Help Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Support.
Help Desk Support
Top 14 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 8 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +24 | 34 | £155 | +3.33% | 24 |
| England | +26 | 33 | £155 | +3.33% | 23 |
| South East | +34 | 16 | £155 | +24.00% | 9 |
| Work from Home | +37 | 15 | £213 | +51.79% | 3 |
| East of England | +5 | 7 | - | - | 4 |
| London | +17 | 5 | £128 | -14.67% | 3 |
| Scotland | -1 | 5 | £163 | - | 2 |
| Midlands | -8 | 3 | £111 | +0.91% | 5 |
| East Midlands | - | 2 | £111 | - | 1 |
| South West | +34 | 1 | £110 | -33.33% | 3 |
| North West | -14 | 1 | £225 | - | 1 |
| West Midlands | -16 | 1 | - | - | 4 |
| North of England | -19 | 1 | £225 | +42.86% | 2 |
| Northern Ireland | - | 1 | £160 | - |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 8 August 2025, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: