Help Desk Support
UK
The median Help Desk Support salary in the UK is £24,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 26 Jul 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 756 | 823 | 1184 |
| Rank change year-on-year | +67 | +361 | -269 |
| Permanent jobs requiring a Help Desk Support | 86 | 64 | 91 |
| As % of all permanent jobs advertised in the UK | 0.095% | 0.079% | 0.052% |
| As % of the Job Titles category | 0.10% | 0.086% | 0.054% |
| Number of salaries quoted | 76 | 55 | 80 |
| 10th Percentile | £21,000 | £21,250 | £21,000 |
| 25th Percentile | £22,731 | £22,625 | £22,000 |
| Median annual salary (50th Percentile) | £24,000 | £26,000 | £27,500 |
| Median % change year-on-year | -7.69% | -5.45% | +10.00% |
| 75th Percentile | £28,750 | £33,750 | £30,250 |
| 90th Percentile | £33,250 | £38,700 | £33,750 |
| UK excluding London median annual salary | £24,000 | £25,000 | £26,500 |
| % change year-on-year | -4.00% | -5.66% | +6.00% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 85,709 | 74,085 | 167,386 |
| % of permanent jobs with a recognized job title | 94.83% | 91.81% | 95.50% |
| Number of salaries quoted | 58,134 | 51,472 | 87,435 |
| 10th Percentile | £30,000 | £32,500 | £32,500 |
| 25th Percentile | £40,000 | £43,800 | £43,750 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £60,000 |
| Median % change year-on-year | -8.33% | - | +9.09% |
| 75th Percentile | £71,250 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £52,000 |
| % change year-on-year | -5.66% | +1.92% | +9.47% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Support.
Help Desk Support
Salary Histogram
Salary distribution for jobs citing Help Desk Support over the 6 months to 26 July 2024.
Help Desk Support
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +48 | 77 | £24,000 | -7.69% | 13 |
| UK excluding London | +2 | 77 | £24,000 | -4.00% | 15 |
| South East | +27 | 36 | £24,000 | +1.05% | 3 |
| North of England | +23 | 17 | £24,000 | -12.73% | 5 |
| North West | +6 | 15 | £24,000 | +17.07% | 1 |
| South West | +4 | 15 | £24,000 | -5.88% | 2 |
| Midlands | -29 | 5 | £23,500 | -25.40% | 2 |
| London | +66 | 4 | £27,500 | -14.06% | |
| West Midlands | -11 | 4 | £23,500 | -27.69% | 1 |
| Wales | - | 3 | £21,500 | - | |
| Work from Home | +38 | 2 | £33,000 | +14.78% | 6 |
| Yorkshire | +58 | 1 | - | - | 3 |
| North East | -11 | 1 | £12,798 | -53.46% | 1 |
| East Midlands | -28 | 1 | £34,000 | +51.11% | 1 |
| Scotland | - | 1 | £24,500 | - | 1 |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 26 July 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: