Help Desk Support
UK
The median Help Desk Support salary in the UK is £27,500 per year, according to job vacancies posted during the 6 months leading to 2 July 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 2 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 648 | 799 | 868 |
| Rank change year-on-year | +151 | +69 | +322 |
| Permanent jobs requiring a Help Desk Support | 73 | 108 | 61 |
| As % of all permanent jobs advertised in the UK | 0.12% | 0.10% | 0.068% |
| As % of the Job Titles category | 0.14% | 0.11% | 0.075% |
| Number of salaries quoted | 44 | 95 | 48 |
| 10th Percentile | £24,125 | £21,000 | £21,175 |
| 25th Percentile | £25,750 | £22,731 | £22,460 |
| Median annual salary (50th Percentile) | £27,500 | £24,000 | £26,000 |
| Median % change year-on-year | +14.58% | -7.69% | -0.95% |
| 75th Percentile | £31,313 | £28,000 | £33,750 |
| 90th Percentile | £34,000 | £33,250 | £43,025 |
| UK excluding London median annual salary | £27,500 | £24,000 | £25,000 |
| % change year-on-year | +14.58% | -4.00% | -1.96% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 52,512 | 102,387 | 81,388 |
| % of permanent jobs with a recognized job title | 89.85% | 94.81% | 91.21% |
| Number of salaries quoted | 28,421 | 72,229 | 54,035 |
| 10th Percentile | £27,000 | £28,500 | £32,500 |
| 25th Percentile | £38,000 | £38,750 | £44,250 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,750 | £70,000 | £80,000 |
| 90th Percentile | £95,000 | £90,000 | £100,000 |
| UK excluding London median annual salary | £50,000 | £50,000 | £53,000 |
| % change year-on-year | - | -5.66% | +4.95% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Support.
Help Desk Support
Salary Histogram
Salary distribution for jobs citing Help Desk Support over the 6 months to 2 July 2025.
Help Desk Support
Top 12 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 2 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +124 | 73 | £27,500 | +14.58% | 42 |
| UK excluding London | +150 | 63 | £27,500 | +14.58% | 42 |
| South East | +76 | 29 | £34,000 | +41.67% | 12 |
| North of England | +52 | 22 | £27,000 | +18.94% | 7 |
| North West | +22 | 14 | £26,500 | +10.42% | 6 |
| London | +103 | 10 | £30,500 | -15.86% | 12 |
| Work from Home | +125 | 8 | £24,500 | +2.73% | 8 |
| Yorkshire | +61 | 8 | £27,500 | +30.95% | 1 |
| Midlands | +61 | 8 | £27,500 | +14.58% | 6 |
| East Midlands | +45 | 5 | £27,500 | +5.77% | 1 |
| South West | +105 | 4 | £25,250 | +7.10% | 1 |
| West Midlands | +57 | 3 | £22,500 | -6.25% | 5 |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 July 2025, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: