The median annual salary for a Senior Technical Support was £65,000 in advertised job vacancies during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Technical Support
UK
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 850 906 941
Rank change year-on-year +56 +35  
Permanent jobs requiring a Senior Technical Support 24 41 47
As % of all permanent IT jobs advertised in the UK 0.027% 0.042% 0.042%
As % of the Job Titles category 0.028% 0.043% 0.044%
Number of salaries quoted 19 39 40
Median salary £65,000 £47,500 £35,000
Median salary % change year-on-year +36.84% +35.71%  
UK excluding London median salary £65,000 £43,750 £35,000
% change year-on-year +48.57% +25.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85218 95218 107157
As % of all permanent IT job vacancies advertised in the UK 95.94% 96.54% 96.61%
Number of salaries quoted 69700 80264 88299
Median salary £46,000 £47,000 £45,000
Median salary % change year-on-year -2.12% +4.44%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £73,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Senior Technical Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Senior Technical Support in the job title.

Job vacancy trend for Senior Technical Support in the UK

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support.

Salary trend for Senior Technical Support in the UK

Senior Technical Support
Salary Histogram

The salary distribution of IT jobs citing Senior Technical Support over the 3 months to 22 June 2017.

Salary histogram for Senior Technical Support in the UK

Senior Technical Support
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +32 21 £65,000 +36.84%
South East +38 11 £65,000 +36.84%
Reading +27 11 £65,000 +36.84%
Berkshire +26 11 £65,000 +36.84%
London +19 6 £62,500 -3.84%
York - 3 £37,500 -
North Yorkshire - 3 £37,500 -
Yorkshire - 3 £37,500 -
City of London - 2 £62,500 -
South Wales - 2 £45,000 -
Wales - 2 £45,000 -
East of England 0 1 £42,000 +52.72%
Scotland - 1 - -
Inverclyde - 1 - -
Essex - 1 £42,000 -
Newport - 1 £45,000 -
Cardiff - 1 £45,000 -
Gourock - 1 - -

Senior Technical Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 June 2017, Senior Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Technical Support in the job title.

1 29 (52.73%) Oracle
2 27 (49.09%) Tomcat
3 26 (47.27%) JBoss
3 26 (47.27%) Java
3 26 (47.27%) IBM
3 26 (47.27%) Degree
4 25 (45.45%) WebSphere
4 25 (45.45%) Java SE
4 25 (45.45%) Java EE
4 25 (45.45%) Spring
4 25 (45.45%) Maven
4 25 (45.45%) Open Source
4 25 (45.45%) REST
4 25 (45.45%) Oracle SOA Suite
4 25 (45.45%) Enterprise Software
4 25 (45.45%) IntelliJ
4 25 (45.45%) FTP
4 25 (45.45%) HTTP
4 25 (45.45%) Eclipse
4 25 (45.45%) BEA
4 25 (45.45%) Internet
4 25 (45.45%) SOAP
4 25 (45.45%) Web Services
4 25 (45.45%) XML
4 25 (45.45%) JMS
4 25 (45.45%) SOA
4 25 (45.45%) NetBeans
4 25 (45.45%) TIBCO
5 20 (36.36%) Windows
6 15 (27.27%) VMware

Senior Technical Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (49.09%) Tomcat
2 26 (47.27%) JBoss
3 25 (45.45%) Oracle SOA Suite
3 25 (45.45%) WebSphere
4 3 (5.45%) IBM Domino
5 2 (3.64%) IIS
5 2 (3.64%) SharePoint
6 1 (1.82%) Apache
6 1 (1.82%) Exchange Server 2007
6 1 (1.82%) Exchange Server 2010
6 1 (1.82%) Exchange Server 2013
6 1 (1.82%) MS Exchange
6 1 (1.82%) OpenStack
Applications
1 2 (3.64%) Microsoft Office
2 1 (1.82%) Microsoft Excel
Business Applications
1 1 (1.82%) JDE EnterpriseOne
Cloud Services
1 7 (12.73%) Microsoft Azure
2 4 (7.27%) SaaS
3 3 (5.45%) Amazon AWS
3 3 (5.45%) Office 365
4 1 (1.82%) Cloud Computing
4 1 (1.82%) Mimecast
Communications & Networking
1 25 (45.45%) FTP
1 25 (45.45%) HTTP
1 25 (45.45%) Internet
2 7 (12.73%) TCP/IP
3 6 (10.91%) SAN
4 5 (9.09%) LAN
5 4 (7.27%) Firewall
5 4 (7.27%) WAN
6 3 (5.45%) NAS
7 2 (3.64%) DNS
7 2 (3.64%) Wi-Fi
8 1 (1.82%) Fibre Channel
8 1 (1.82%) Skype
8 1 (1.82%) VLAN
8 1 (1.82%) VPN
8 1 (1.82%) Wireshark
Database & Business Intelligence
1 8 (14.55%) SQL Server
2 2 (3.64%) Big Data
2 2 (3.64%) Data Warehouse
3 1 (1.82%) Azure SQL Database
3 1 (1.82%) DB2
3 1 (1.82%) HDInsight
3 1 (1.82%) Power BI
3 1 (1.82%) QlikView
3 1 (1.82%) Spotfire
3 1 (1.82%) SQL Server 2005
3 1 (1.82%) SQL Server 2012
3 1 (1.82%) SQL Server 2016
3 1 (1.82%) SQL Server Analysis Services
3 1 (1.82%) SQL Server Integration Services
3 1 (1.82%) SQL Server Reporting Services
Development Applications
1 25 (45.45%) Eclipse
1 25 (45.45%) IntelliJ
1 25 (45.45%) Maven
1 25 (45.45%) NetBeans
2 1 (1.82%) Visual Studio
General
1 6 (10.91%) Finance
2 2 (3.64%) Banking
2 2 (3.64%) Manufacturing
3 1 (1.82%) Advertising
3 1 (1.82%) German Language
3 1 (1.82%) Investment Banking
3 1 (1.82%) Retail
Libraries, Frameworks & Software Standards
1 25 (45.45%) Java EE
1 25 (45.45%) Java SE
1 25 (45.45%) JMS
1 25 (45.45%) REST
1 25 (45.45%) SOAP
1 25 (45.45%) Spring
1 25 (45.45%) Web Services
1 25 (45.45%) XML
2 2 (3.64%) EDI
3 1 (1.82%) .NET
3 1 (1.82%) HTML
3 1 (1.82%) SAML
Miscellaneous
1 25 (45.45%) Enterprise Software
2 3 (5.45%) Clustering
2 3 (5.45%) Data Centre
3 2 (3.64%) Analytical Skills
3 2 (3.64%) Replication
4 1 (1.82%) Blackberry
4 1 (1.82%) Computer Science
4 1 (1.82%) Driving Licence
4 1 (1.82%) HP Storage
4 1 (1.82%) HP StoreVirtual
4 1 (1.82%) iPhone
4 1 (1.82%) PKI
4 1 (1.82%) Tandem
Operating Systems
1 20 (36.36%) Windows
2 12 (21.82%) Windows Server 2012
3 9 (16.36%) Windows Server
4 8 (14.55%) Windows Server 2003
4 8 (14.55%) Windows Server 2008
5 6 (10.91%) Linux
6 3 (5.45%) Windows 10
6 3 (5.45%) Windows 7
7 2 (3.64%) Android
7 2 (3.64%) Solaris
7 2 (3.64%) Windows NT
8 1 (1.82%) AIX
8 1 (1.82%) Apple iOS
8 1 (1.82%) Mac OS X
8 1 (1.82%) Unix
8 1 (1.82%) Windows 8
Processes & Methodologies
1 25 (45.45%) Open Source
1 25 (45.45%) SOA
2 14 (25.45%) Customer Engagement
2 14 (25.45%) Software Engineering
3 11 (20.00%) ITIL
4 7 (12.73%) Service Delivery
5 5 (9.09%) Mentoring
6 4 (7.27%) Project Management
7 3 (5.45%) Business Continuity
7 3 (5.45%) Data Security
7 3 (5.45%) Information Security
7 3 (5.45%) Technical Architecture
8 2 (3.64%) High Availability
8 2 (3.64%) Incident Management
8 2 (3.64%) Network Management
8 2 (3.64%) Performance Management
8 2 (3.64%) Performance Tuning
8 2 (3.64%) Process Improvement
8 2 (3.64%) Server Monitoring
8 2 (3.64%) Time Management
Programming Languages
1 26 (47.27%) Java
2 9 (16.36%) SQL
3 1 (1.82%) C#
3 1 (1.82%) T-SQL
Qualifications
1 26 (47.27%) Degree
2 6 (10.91%) CCNA
2 6 (10.91%) Cisco Certification
3 5 (9.09%) ITIL Certification
4 4 (7.27%) MCSE
4 4 (7.27%) Microsoft Certification
5 2 (3.64%) CCNP
5 2 (3.64%) MCSA
5 2 (3.64%) PRINCE2 Certification
5 2 (3.64%) VMware Certified Professional (VCP)
6 1 (1.82%) CCA
6 1 (1.82%) CCAA
6 1 (1.82%) Citrix Certification
6 1 (1.82%) MCITP
6 1 (1.82%) PhD
Quality Assurance & Compliance
1 5 (9.09%) SLA
2 1 (1.82%) ISO/IEC 27001
2 1 (1.82%) SSAE 16
System Software
1 8 (14.55%) VMware Infrastructure
2 7 (12.73%) Active Directory
3 6 (10.91%) Hyper-V
4 3 (5.45%) Terminal Server
4 3 (5.45%) Virtual Servers
5 1 (1.82%) Terminal Services
5 1 (1.82%) VMware Workstation
5 1 (1.82%) XenApp
Systems Management
1 7 (12.73%) SCCM
2 1 (1.82%) Backup Exec
2 1 (1.82%) Ganglia
2 1 (1.82%) Microsoft Clustering
2 1 (1.82%) Microsoft Intune
2 1 (1.82%) Netcool
2 1 (1.82%) SCOM
2 1 (1.82%) SCVMM
2 1 (1.82%) WSUS
Vendors
1 29 (52.73%) Oracle
2 26 (47.27%) IBM
3 25 (45.45%) BEA
3 25 (45.45%) TIBCO
4 15 (27.27%) VMware
5 8 (14.55%) Cisco
6 5 (9.09%) Citrix
7 4 (7.27%) Microsoft
8 3 (5.45%) CheckPoint
8 3 (5.45%) HP
8 3 (5.45%) Lotus
9 2 (3.64%) Dell
9 2 (3.64%) Meraki
9 2 (3.64%) Sun
9 2 (3.64%) Veeam
10 1 (1.82%) 3PAR
10 1 (1.82%) AppDynamics
10 1 (1.82%) Brocade
10 1 (1.82%) iManage
10 1 (1.82%) Tableau