Period
to 19 September 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 19 September 2020 with a comparison to the same period in the previous 2 years.

Customer Requirements
England > South East
6 months to
19 Sep 2020
Same period 2019 Same period 2018
Rank 195 201 240
Rank change year-on-year +6 +39 -8
Permanent jobs citing Customer Requirements 90 393 383
As % of all permanent jobs advertised in the South East 1.08% 1.51% 1.30%
As % of the Processes & Methodologies category 1.18% 1.67% 1.43%
Number of salaries quoted 74 303 294
Median annual salary £61,250 £52,500 £50,000
Median salary % change year-on-year +16.67% +5.00% +8.11%
10th Percentile £33,750 £29,000 £32,500
90th Percentile £93,750 £71,050 £75,000
England median annual salary £53,000 £55,000 £50,000
% change year-on-year -3.64% +10.00% +5.26%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 7,641 23,589 26,714
As % of all permanent IT jobs advertised in the South East 91.76% 90.84% 90.34%
Number of salaries quoted 6,201 18,857 22,053
Median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% +5.56%
10th Percentile £32,500 £28,000 £28,500
90th Percentile £75,000 £75,000 £71,250
England median annual salary £57,500 £52,500 £50,000
% change year-on-year +9.52% +5.00% -

Customer Requirements
Job Vacancy Trend in the South East

Job postings citing Customer Requirements as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer Requirements in the South East

Customer Requirements
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Customer Requirements in the South East.

Salary trend for Customer Requirements in the South East

Customer Requirements
Salary Histogram in the South East

Salary distribution for jobs citing Customer Requirements in the South East over the 6 months to 19 September 2020.

Salary histogram for Customer Requirements in the South East

Customer Requirements
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the South East region over the 6 months to 19 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +64 36 £42,500 -20.19% 12
Thames Valley +25 18 £63,750 +21.43% 12
Surrey +40 10 £68,750 +10.00% 2
Buckinghamshire +46 8 - - 3
Oxfordshire +38 6 £65,000 +4.00% 2
Kent +53 4 £42,500 +6.25%
Berkshire +45 4 £57,500 +21.05% 7
West Sussex +47 2 £37,500 -16.67% 1
East Sussex +13 1 £62,500 +25.00%
Customer Requirements
England

For the 6 months to 19 September 2020, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Customer Requirements.

1 34 (37.78%) Degree
2 31 (34.44%) Presales
3 28 (31.11%) JavaScript
3 28 (31.11%) ITIL
4 26 (28.89%) CSS
4 26 (28.89%) HTML
5 24 (26.67%) Service Management
5 24 (26.67%) SaaS
6 23 (25.56%) Web Services
7 22 (24.44%) SQL
8 21 (23.33%) Microsoft
8 21 (23.33%) Telecoms
9 20 (22.22%) Cisco Certification
9 20 (22.22%) Azure
10 18 (20.00%) Agile Software Development
11 17 (18.89%) CMDB
11 17 (18.89%) ServiceNow
12 16 (17.78%) Customer Engagement
12 16 (17.78%) CCNA
12 16 (17.78%) VPN
12 16 (17.78%) XML
12 16 (17.78%) LDAP
12 16 (17.78%) ITSM
13 15 (16.67%) VMware
13 15 (16.67%) Remedy
13 15 (16.67%) SOAP
13 15 (16.67%) SQL Server
13 15 (16.67%) SSL
13 15 (16.67%) HP
13 15 (16.67%) BMC

Customer Requirements
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (14.44%) Apache
2 9 (10.00%) Skype for Business
3 5 (5.56%) Apache Pig
3 5 (5.56%) Apache Spark
4 2 (2.22%) IIS
5 1 (1.11%) CMS
5 1 (1.11%) Confluence
5 1 (1.11%) Oracle Application Server
5 1 (1.11%) Umbraco
5 1 (1.11%) WebLogic
Applications
1 6 (6.67%) MS Visio
2 2 (2.22%) Microsoft Excel
3 1 (1.11%) Microsoft Office
Business Applications
1 15 (16.67%) Remedy ITSM
2 1 (1.11%) Oracle 11i
2 1 (1.11%) Oracle Applications
2 1 (1.11%) Oracle EBS
2 1 (1.11%) Oracle EBS R12
Cloud Services
1 24 (26.67%) SaaS
2 20 (22.22%) Azure
3 12 (13.33%) Office 365
4 10 (11.11%) AWS
5 9 (10.00%) IaaS
5 9 (10.00%) PaaS
6 8 (8.89%) AWS Lambda
6 8 (8.89%) Serverless
7 5 (5.56%) Azure Data Factory
7 5 (5.56%) Cortana Intelligence Suite
8 4 (4.44%) Azure Active Directory
9 2 (2.22%) Power Platform
10 1 (1.11%) OneDrive
Communications & Networking
1 16 (17.78%) VPN
2 15 (16.67%) SSL
3 9 (10.00%) Skype
4 7 (7.78%) H.323
4 7 (7.78%) Q.931
4 7 (7.78%) QSIG
5 3 (3.33%) HTTP
5 3 (3.33%) Wireless
6 2 (2.22%) DHCP
6 2 (2.22%) DNS
6 2 (2.22%) LAN
6 2 (2.22%) Wi-Fi
7 1 (1.11%) 2G
7 1 (1.11%) 3G
7 1 (1.11%) 3GPP
7 1 (1.11%) DAB
7 1 (1.11%) Firewall
7 1 (1.11%) LTE
7 1 (1.11%) VLAN
7 1 (1.11%) VoIP
Database & Business Intelligence
1 15 (16.67%) SQL Server
2 8 (8.89%) MySQL
3 5 (5.56%) Apache Cassandra
3 5 (5.56%) Apache Hive
3 5 (5.56%) Azure SQL Data Warehouse
3 5 (5.56%) Azure SQL Database
3 5 (5.56%) Big Data
3 5 (5.56%) Cosmos DB
3 5 (5.56%) Data Lake
3 5 (5.56%) Data Warehouse
3 5 (5.56%) Geospatial Data
3 5 (5.56%) Hadoop
3 5 (5.56%) Impala
3 5 (5.56%) MongoDB
3 5 (5.56%) Neo4j
3 5 (5.56%) NoSQL
4 2 (2.22%) Power BI
5 1 (1.11%) MariaDB
5 1 (1.11%) Oracle Database
5 1 (1.11%) Relational Database
Development Applications
1 2 (2.22%) Git (software)
1 2 (2.22%) Selenium
1 2 (2.22%) Visual Studio
2 1 (1.11%) Cypress.io
2 1 (1.11%) Jenkins
2 1 (1.11%) JIRA
2 1 (1.11%) Team Foundation Server
2 1 (1.11%) Visual Studio Team System
General
1 21 (23.33%) Telecoms
2 9 (10.00%) Retail
3 7 (7.78%) Marketing
4 4 (4.44%) Banking
5 2 (2.22%) Police
6 1 (1.11%) Aerospace
6 1 (1.11%) Electronics
6 1 (1.11%) Finance
6 1 (1.11%) Military
Job Titles
1 20 (22.22%) Consultant
2 16 (17.78%) Senior Consultant
3 15 (16.67%) Architect
3 15 (16.67%) Remedy Consultant
3 15 (16.67%) Senior Remedy Consultant
3 15 (16.67%) Senior Technical Consultant
3 15 (16.67%) Technical Consultant
4 14 (15.56%) Developer
5 11 (12.22%) Designer
6 10 (11.11%) ITSM Consultant
6 10 (11.11%) Senior ITSM Consultant
7 7 (7.78%) IT Manager
8 6 (6.67%) Cloud Engineer
8 6 (6.67%) Solutions Architect
9 5 (5.56%) Azure Architect
9 5 (5.56%) Azure Developer
9 5 (5.56%) SaaS Consultant
9 5 (5.56%) Telecoms Manager
10 4 (4.44%) Cloud Architect
10 4 (4.44%) Project Manager
Libraries, Frameworks & Software Standards
1 26 (28.89%) CSS
1 26 (28.89%) HTML
2 23 (25.56%) Web Services
3 16 (17.78%) LDAP
3 16 (17.78%) XML
4 15 (16.67%) Ajax
4 15 (16.67%) SOAP
5 9 (10.00%) REST
6 8 (8.89%) LAMP
6 8 (8.89%) Laravel
6 8 (8.89%) Symfony
6 8 (8.89%) Vue.js
7 7 (7.78%) .NET
8 5 (5.56%) Apache NiFi
8 5 (5.56%) ASP.NET
8 5 (5.56%) Kafka
9 3 (3.33%) .NET Core
9 3 (3.33%) .NET Framework
9 3 (3.33%) Entity Framework
9 3 (3.33%) jQuery
Miscellaneous
1 17 (18.89%) CMDB
2 11 (12.22%) Data Centre
3 10 (11.11%) Self-Motivation
4 8 (8.89%) Hybrid Cloud
4 8 (8.89%) Mobile App
4 8 (8.89%) Private Cloud
4 8 (8.89%) Public Cloud
5 7 (7.78%) Handset
6 5 (5.56%) Virtual Team
7 4 (4.44%) Driving Licence
7 4 (4.44%) PMI
8 3 (3.33%) Management Information System
8 3 (3.33%) Replication
9 2 (2.22%) Analytical Skills
9 2 (2.22%) Data Structures
9 2 (2.22%) Photography
9 2 (2.22%) PKI
10 1 (1.11%) Algorithms
10 1 (1.11%) Greenfield Project
10 1 (1.11%) User Experience
Operating Systems
1 10 (11.11%) Linux
1 10 (11.11%) Windows
2 2 (2.22%) Windows 7
2 2 (2.22%) Windows Server 2003
2 2 (2.22%) Windows XP
3 1 (1.11%) CentOS
3 1 (1.11%) CoreOS
3 1 (1.11%) Unix
3 1 (1.11%) Windows 10
3 1 (1.11%) Windows Server
3 1 (1.11%) Windows Server 2012
3 1 (1.11%) Windows Server 2016
3 1 (1.11%) Windows Server 2019
Processes & Methodologies
1 31 (34.44%) Presales
2 28 (31.11%) ITIL
3 24 (26.67%) Service Management
4 18 (20.00%) Agile Software Development
5 16 (17.78%) Customer Engagement
5 16 (17.78%) ITSM
6 15 (16.67%) IT Asset Management
6 15 (16.67%) ITIL V2
6 15 (16.67%) Technical Architecture
6 15 (16.67%) Thought Leadership
7 13 (14.44%) Project Delivery
7 13 (14.44%) Service Delivery
8 12 (13.33%) MVC
8 12 (13.33%) PRINCE2
8 12 (13.33%) Problem-Solving
9 10 (11.11%) DevOps
9 10 (11.11%) Migration
10 8 (8.89%) Data Management
10 8 (8.89%) OOP
10 8 (8.89%) Scrum
Programming Languages
1 28 (31.11%) JavaScript
2 22 (24.44%) SQL
3 11 (12.22%) C
4 8 (8.89%) PHP
5 7 (7.78%) C#
6 3 (3.33%) Java
7 2 (2.22%) PowerShell
7 2 (2.22%) TypeScript
8 1 (1.11%) C++
8 1 (1.11%) MATLAB
8 1 (1.11%) Shell Script
Qualifications
1 34 (37.78%) Degree
2 20 (22.22%) Cisco Certification
3 16 (17.78%) CCNA
4 13 (14.44%) Security Cleared
5 12 (13.33%) SC Cleared
6 11 (12.22%) MCSE
6 11 (12.22%) Microsoft Certification
7 4 (4.44%) PMI Certification
8 3 (3.33%) CCIE
8 3 (3.33%) DV Cleared
8 3 (3.33%) ITIL Certification
9 2 (2.22%) CCDP
9 2 (2.22%) CCNP
9 2 (2.22%) LPIC
9 2 (2.22%) OSCP
10 1 (1.11%) MCITP
10 1 (1.11%) MCP
10 1 (1.11%) Numerate Degree
10 1 (1.11%) TOGAF Certification
Quality Assurance & Compliance
1 5 (5.56%) SLA
2 2 (2.22%) QA
3 1 (1.11%) Data Quality
3 1 (1.11%) Government Security Classifications
3 1 (1.11%) JSP 440
System Software
1 14 (15.56%) Active Directory
2 12 (13.33%) VMware Infrastructure
3 9 (10.00%) Hyper-V
4 1 (1.11%) Oracle RAC
Systems Management
1 15 (16.67%) HP UCMDB
2 12 (13.33%) Microsoft Intune
3 9 (10.00%) SCCM
4 2 (2.22%) SCOM
4 2 (2.22%) Single Sign-On
5 1 (1.11%) Data Guard
5 1 (1.11%) Forefront Identity Manager
5 1 (1.11%) Kubernetes
Vendors
1 21 (23.33%) Microsoft
2 17 (18.89%) ServiceNow
3 15 (16.67%) BMC
3 15 (16.67%) HP
3 15 (16.67%) Remedy
3 15 (16.67%) VMware
4 7 (7.78%) Mitel
4 7 (7.78%) Polycom
4 7 (7.78%) Red Box
5 5 (5.56%) Databricks
6 4 (4.44%) Cisco
6 4 (4.44%) Ericsson
7 2 (2.22%) Cognos
7 2 (2.22%) Tableau
8 1 (1.11%) Informatica
8 1 (1.11%) LogRhythm
8 1 (1.11%) Meraki
8 1 (1.11%) Oracle
8 1 (1.11%) Ruckus Wireless
8 1 (1.11%) Splunk