ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 37 26 26
Rank change year-on-year -11 0 -2
Permanent jobs citing ITIL 358 553 593
As % of all permanent jobs advertised in the West Midlands 4.93% 8.40% 8.16%
As % of the Processes & Methodologies category 5.94% 8.67% 8.54%
Number of salaries quoted 278 441 471
10th Percentile £25,750 £29,750 £27,500
25th Percentile £35,230 £36,250 £35,688
Median annual salary (50th Percentile) £47,023 £47,500 £45,000
Median % change year-on-year -1.01% +5.56% +5.88%
75th Percentile £62,200 £58,750 £56,000
90th Percentile £72,500 £70,000 £67,500
England median annual salary £49,000 £47,500 £47,500
% change year-on-year +3.16% - +5.56%

All Process and Methodology Skills
West Midlands

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,032 6,376 6,944
As % of all permanent jobs advertised in the West Midlands 83.12% 96.80% 95.52%
Number of salaries quoted 4,541 3,277 4,761
10th Percentile £26,250 £30,625 £31,250
25th Percentile £35,700 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £53,250 £50,000
Median % change year-on-year -6.10% +6.50% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £80,000 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 4 May 2024.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -23 135 £53,500 +21.73% 28
Staffordshire -24 51 £40,000 -2.44% 6
Warwickshire +17 35 £56,500 +7.62% 7
Coventry +21 23 £43,500 +12.99% 6
Wolverhampton +8 18 £50,000 -7.41% 2
Wednesbury - 11 £30,000 -
Shropshire -3 9 £37,500 -53.13% 1
Worcestershire -33 9 £30,581 -32.04% 1
Solihull -11 8 £52,500 +50.00% 3
Walsall - 7 £45,000 - 2
Dudley - 3 - - 1
Halesowen - 1 £38,000 -
Smethwick - 1 £42,500 -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (9.50%) Microsoft Exchange
2 26 (7.26%) SharePoint
3 6 (1.68%) Apache
3 6 (1.68%) Confluence
3 6 (1.68%) IIS
4 5 (1.40%) WebSphere
5 3 (0.84%) IBM Notes
6 1 (0.28%) BizTalk Server
Applications
1 36 (10.06%) Microsoft Office
2 18 (5.03%) Microsoft Excel
Business Applications
1 5 (1.40%) NEC Housing
2 4 (1.12%) Dynamics CRM
3 2 (0.56%) Oracle EBS
3 2 (0.56%) SAP Business One
4 1 (0.28%) Dynamics NAV
4 1 (0.28%) Remedy ITSM
Cloud Services
1 119 (33.24%) Microsoft 365
2 98 (27.37%) Azure
3 39 (10.89%) Entra ID
4 32 (8.94%) AWS
5 22 (6.15%) Power Platform
6 13 (3.63%) SaaS
7 10 (2.79%) Cloud Computing
8 6 (1.68%) Dynamics 365
8 6 (1.68%) IaaS
9 5 (1.40%) OneDrive
10 4 (1.12%) Power Automate
11 3 (0.84%) Google Workspace
12 2 (0.56%) PaaS
12 2 (0.56%) PowerApps
13 1 (0.28%) Azure Data Factory
13 1 (0.28%) Azure DevOps
13 1 (0.28%) Azure ExpressRoute
13 1 (0.28%) Snowflake
13 1 (0.28%) WhatsApp
Communications & Networking
1 38 (10.61%) Firewall
2 31 (8.66%) DNS
3 30 (8.38%) DHCP
4 22 (6.15%) Network Security
4 22 (6.15%) SAN
4 22 (6.15%) Wireless
5 18 (5.03%) SD-WAN
6 17 (4.75%) WAN
7 16 (4.47%) Intranet
8 12 (3.35%) SNMP
8 12 (3.35%) TCP/IP
8 12 (3.35%) VoIP
9 11 (3.07%) LAN
10 10 (2.79%) Wi-Fi
11 8 (2.23%) FTP
11 8 (2.23%) HTTP
11 8 (2.23%) SMTP
11 8 (2.23%) SSH
11 8 (2.23%) SSL
11 8 (2.23%) Telnet
Database & Business Intelligence
1 22 (6.15%) SQL Server
2 20 (5.59%) Power BI
3 9 (2.51%) Amazon RDS
4 8 (2.23%) Relational Database
5 5 (1.40%) Oracle Database
5 5 (1.40%) Oracle Database 12c
5 5 (1.40%) PostgreSQL
6 4 (1.12%) InfluxDB
7 2 (0.56%) SQL Server Reporting Services
8 1 (0.28%) Azure SQL Data Warehouse
8 1 (0.28%) Data Warehouse
8 1 (0.28%) SQL Server Integration Services
Development Applications
1 13 (3.63%) JIRA
2 3 (0.84%) Sonatype Nexus
3 2 (0.56%) GitLab
General
1 121 (33.80%) Social Skills
2 86 (24.02%) Finance
3 37 (10.34%) Analytical Skills
4 35 (9.78%) Inclusion and Diversity
4 35 (9.78%) Retail
5 18 (5.03%) Public Sector
6 14 (3.91%) Documentation Skills
6 14 (3.91%) Manufacturing
6 14 (3.91%) Police
7 12 (3.35%) Law
8 10 (2.79%) Local Government
9 7 (1.96%) Back Office
10 6 (1.68%) Social Housing
11 5 (1.40%) Fire and Rescue
11 5 (1.40%) Organisational Skills
11 5 (1.40%) Spanish Language
11 5 (1.40%) Telecoms
12 4 (1.12%) Presentation Skills
13 3 (0.84%) Norwegian Language
13 3 (0.84%) Turkish Language
Job Titles
1 73 (20.39%) Analyst
2 43 (12.01%) IT Manager
3 41 (11.45%) IT Engineer
4 39 (10.89%) Senior
5 36 (10.06%) IT Support
6 32 (8.94%) Lead
7 30 (8.38%) Service Manager
7 30 (8.38%) Support Engineer
8 29 (8.10%) Infrastructure Engineer
9 27 (7.54%) IT Support Engineer
10 23 (6.42%) Service Analyst
11 22 (6.15%) IT Analyst
12 18 (5.03%) Network Engineer
13 16 (4.47%) Technical Support
14 15 (4.19%) Infrastructure Manager
15 14 (3.91%) Delivery Manager
15 14 (3.91%) Team Leader
16 12 (3.35%) Operations Engineer
16 12 (3.35%) Senior Network Engineer
16 12 (3.35%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 20 (5.59%) .NET
2 19 (5.31%) EDI
3 8 (2.23%) cXML
3 8 (2.23%) EDIFACT
4 6 (1.68%) .NET Framework
4 6 (1.68%) XML
Miscellaneous
1 31 (8.66%) Data Centre
2 25 (6.98%) Management Information System
3 21 (5.87%) Driving Licence
4 20 (5.59%) Self-Motivation
5 17 (4.75%) Product Ownership
6 12 (3.35%) PKI
7 11 (3.07%) Fat Client
7 11 (3.07%) Onboarding
7 11 (3.07%) Thin Client
8 8 (2.23%) EFT
8 8 (2.23%) TRADACOMS
9 6 (1.68%) CMDB
10 5 (1.40%) Security Operations Centre
11 4 (1.12%) EPoS
11 4 (1.12%) Private Cloud
12 3 (0.84%) Clustering
12 3 (0.84%) Cyber Threat
12 3 (0.84%) Hybrid Cloud
12 3 (0.84%) Mobile Computing
12 3 (0.84%) Virtual Team
Operating Systems
1 110 (30.73%) Windows
2 55 (15.36%) Windows Server
3 23 (6.42%) Windows 10
4 10 (2.79%) Unix
5 9 (2.51%) Linux
6 6 (1.68%) Windows 7
6 6 (1.68%) Windows Server 2016
6 6 (1.68%) Windows Server 2019
7 5 (1.40%) SUSE
7 5 (1.40%) SUSE Linux Enterprise Server
8 4 (1.12%) VMS
8 4 (1.12%) Windows Server 2012
9 3 (0.84%) Android
9 3 (0.84%) Windows Server 2003
10 2 (0.56%) Apple iOS
10 2 (0.56%) Windows 8
11 1 (0.28%) CentOS
11 1 (0.28%) Red Hat Enterprise Linux
11 1 (0.28%) Scientific Linux
11 1 (0.28%) Windows Server 2008
Processes & Methodologies
1 90 (25.14%) Service Delivery
2 89 (24.86%) Problem-Solving
3 85 (23.74%) Agile
4 71 (19.83%) Service Management
5 58 (16.20%) ITSM
6 57 (15.92%) Change Management
6 57 (15.92%) Customer Service
7 54 (15.08%) Infrastructure Engineering
8 51 (14.25%) Line Management
8 51 (14.25%) Roadmaps
9 48 (13.41%) Continuous Improvement
10 46 (12.85%) Project Delivery
11 42 (11.73%) Problem Management
12 36 (10.06%) Incident Management
13 34 (9.50%) Cybersecurity
14 33 (9.22%) Project Management
15 28 (7.82%) Mentoring
16 27 (7.54%) Digital Strategy
17 26 (7.26%) Asset Management
18 24 (6.70%) IT Strategy
Programming Languages
1 31 (8.66%) PowerShell
2 27 (7.54%) SQL
3 8 (2.23%) ActionScript
3 8 (2.23%) ActionScript 2.0
4 4 (1.12%) Python
5 2 (0.56%) C
6 1 (0.28%) Data Analysis Expressions
6 1 (0.28%) JavaScript
6 1 (0.28%) T-SQL
6 1 (0.28%) VBScript
Qualifications
1 56 (15.64%) Degree
2 39 (10.89%) Security Cleared
3 31 (8.66%) SC Cleared
4 29 (8.10%) ITIL Certification
5 19 (5.31%) Cisco Certification
6 18 (5.03%) Microsoft Certification
7 17 (4.75%) CCNA
8 16 (4.47%) CCNP
9 11 (3.07%) MCSA
10 10 (2.79%) DV Cleared
11 8 (2.23%) A+ Certification
11 8 (2.23%) AWS Certification
11 8 (2.23%) CCSA
11 8 (2.23%) MCSE
12 7 (1.96%) Azure Certification
12 7 (1.96%) Computer Science Degree
13 5 (1.40%) BPSS Clearance
13 5 (1.40%) Oracle Certification
13 5 (1.40%) PMI Certification
13 5 (1.40%) PMP
Quality Assurance & Compliance
1 36 (10.06%) Cyber Essentials
2 33 (9.22%) SLA
3 16 (4.47%) GDPR
4 13 (3.63%) Accessibility
4 13 (3.63%) QA
5 8 (2.23%) ISO/IEC 20000
5 8 (2.23%) Sarbanes-Oxley
6 5 (1.40%) NIST
7 4 (1.12%) PMO
8 3 (0.84%) ISO/IEC 27001
9 1 (0.28%) Data Quality
9 1 (0.28%) Disclosure Scotland
9 1 (0.28%) ISO 22301
9 1 (0.28%) ISO 9001
System Software
1 94 (26.26%) Active Directory
2 37 (10.34%) VMware Infrastructure
3 15 (4.19%) Hyper-V
4 12 (3.35%) Docker
5 11 (3.07%) VMware ESXi
6 4 (1.12%) pfSense
6 4 (1.12%) vSphere
7 3 (0.84%) Firmware
8 2 (0.56%) BitLocker
8 2 (0.56%) Virtual Desktop
9 1 (0.28%) Terminal Services
9 1 (0.28%) VMware Server
9 1 (0.28%) VMware Workstation
Systems Management
1 30 (8.38%) SCCM
2 26 (7.26%) Terraform
3 20 (5.59%) Microsoft Intune
4 12 (3.35%) Kubernetes
5 9 (2.51%) Ansible
6 8 (2.23%) Single Sign-On
6 8 (2.23%) vCenter Server
7 6 (1.68%) SCOM
8 5 (1.40%) Tivoli Storage Manager
9 4 (1.12%) Grafana
10 3 (0.84%) Failover Clustering
11 2 (0.56%) Nagios
12 1 (0.28%) Nessus
12 1 (0.28%) NetBackup
Vendors
1 157 (43.85%) Microsoft
2 64 (17.88%) VMware
3 45 (12.57%) Cisco
4 36 (10.06%) ServiceNow
5 21 (5.87%) Citrix
5 21 (5.87%) Sophos
6 18 (5.03%) Veeam
7 17 (4.75%) CheckPoint
8 15 (4.19%) HP
9 13 (3.63%) Dell
10 10 (2.79%) Zerto
11 9 (2.51%) Meraki
12 8 (2.23%) Apple
12 8 (2.23%) Fortinet
12 8 (2.23%) Globalscape
12 8 (2.23%) IBM
12 8 (2.23%) Nimble Storage
12 8 (2.23%) Oracle
13 7 (1.96%) Salesforce
14 6 (1.68%) Mitel