Period
to 17 January 2018

The median annual salary for an IT Services Manager was £50,000 in advertised job vacancies during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Service Manager
UK
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 670 651 690
Rank change year-on-year -19 +39 +14
Permanent jobs requiring an IT Services Manager 532 600 683
As % of all permanent IT jobs advertised in the UK 0.31% 0.34% 0.33%
As % of the Job Titles category 0.32% 0.35% 0.34%
Number of salaries quoted 404 513 602
UK median annual salary £50,000 £52,500 £50,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £35,750 £32,500 £36,250
90th Percentile £77,500 £77,500 £76,250
UK excluding London median annual salary £45,000 £50,000 £50,000
% change year-on-year -10.00% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 166,399 171,574 198,444
% of permanent IT jobs with a recognized job title 96.07% 96.47% 96.57%
Number of salaries quoted 135,020 142,894 165,923
UK median annual salary £50,000 £47,500 £45,550
Median salary % change year-on-year +5.26% +4.28% +1.22%
10th Percentile £27,500 £27,000 £26,500
90th Percentile £79,500 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Services Manager.

Salary trend for IT Services Manager in the UK

IT Services Manager
Salary Histogram

The salary distribution of IT jobs citing IT Services Manager over the 6 months to 17 January 2018.

Salary histogram for IT Services Manager in the UK

IT Services Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -36 505 £50,000 -4.76% 66
UK excluding London -53 263 £45,000 -10.00% 39
London +26 258 £60,000 - 27
North of England +39 101 £45,000 - 10
South East -19 74 £50,000 - 12
Yorkshire +37 42 £44,471 +4.64% 3
Midlands +26 40 £45,000 - 10
North West -8 34 £45,000 -5.26% 4
West Midlands +17 29 £45,000 -2.70% 8
North East +8 25 £45,000 +47.54% 3
South West +7 20 £55,000 +53.05% 5
Scotland -33 12 £39,500 -28.18%
East Midlands +25 11 £42,500 -5.56% 2
East of England -51 10 £40,000 -27.27% 2
Wales +11 4 £50,198 +25.50%
Northern Ireland -22 2 £45,000 -25.00%

IT Services Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 January 2018, IT Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Services Manager in the job title.

1 252 (47.37%) ITIL
2 208 (39.10%) Finance
3 178 (33.46%) Service Management
4 160 (30.08%) Service Delivery
5 114 (21.43%) ITSM
6 93 (17.48%) SLA
7 83 (15.60%) Project Management
8 77 (14.47%) Microsoft
9 75 (14.10%) Banking
10 73 (13.72%) Incident Management
11 67 (12.59%) Retail Banking
11 67 (12.59%) Asset Management
12 66 (12.41%) Windows
13 65 (12.22%) Change Management
13 65 (12.22%) Stakeholder Management
14 61 (11.47%) Investment Banking
14 61 (11.47%) Wealth Management
15 54 (10.15%) Marketing
16 52 (9.77%) Continuous Improvement
17 50 (9.40%) Problem Management
18 43 (8.08%) ITIL Certification
19 42 (7.89%) Degree
20 41 (7.71%) PRINCE2
21 40 (7.52%) Supplier Management
22 38 (7.14%) B2B
23 36 (6.77%) ITIL V3
23 36 (6.77%) People Management
23 36 (6.77%) Contract Management
24 35 (6.58%) Oracle
25 33 (6.20%) Active Directory

IT Services Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (2.07%) MS Exchange
2 3 (0.56%) Skype for Business
3 2 (0.38%) SharePoint
4 1 (0.19%) Exchange Server 2010
4 1 (0.19%) Exchange Server 2013
4 1 (0.19%) IIS
4 1 (0.19%) WebSphere
Applications
1 28 (5.26%) Microsoft Office
2 9 (1.69%) Microsoft Excel
3 8 (1.50%) Microsoft PowerPoint
4 4 (0.75%) MS Visio
5 1 (0.19%) Acrobat
5 1 (0.19%) AutoCAD
Business Applications
1 4 (0.75%) Oracle EBS
2 1 (0.19%) Dynamics CRM
2 1 (0.19%) Dynamics GP
2 1 (0.19%) Remedy ITSM
2 1 (0.19%) SAP CO
2 1 (0.19%) SAP FI
2 1 (0.19%) SAP FI/CO
Cloud Services
1 33 (6.20%) Office 365
2 15 (2.82%) Microsoft Azure
3 12 (2.26%) Amazon AWS
4 7 (1.32%) SaaS
5 5 (0.94%) PaaS
6 4 (0.75%) G Suite
6 4 (0.75%) GitHub
6 4 (0.75%) Slack
7 3 (0.56%) IaaS
8 2 (0.38%) Dynamics 365
9 1 (0.19%) Cloud Computing
9 1 (0.19%) Google Cloud Platform
Communications & Networking
1 11 (2.07%) Firewall
1 11 (2.07%) Internet
2 8 (1.50%) SMS
3 7 (1.32%) LAN
3 7 (1.32%) Skype
3 7 (1.32%) WAN
4 6 (1.13%) VoIP
4 6 (1.13%) VPN
5 2 (0.38%) Cisco IPT
5 2 (0.38%) IP Telephony
5 2 (0.38%) Structured Cabling
5 2 (0.38%) TCP/IP
5 2 (0.38%) VLAN
5 2 (0.38%) Wi-Fi
5 2 (0.38%) Wireless
6 1 (0.19%) DHCP
6 1 (0.19%) Intrusion Detection
6 1 (0.19%) Network Security
6 1 (0.19%) Remote Desktop
6 1 (0.19%) Unified Communications
Database & Business Intelligence
1 23 (4.32%) Oracle Database
2 7 (1.32%) SQL Server
3 4 (0.75%) Blockchain
4 1 (0.19%) Big Data
Development Applications
1 2 (0.38%) JIRA
General
1 208 (39.10%) Finance
2 75 (14.10%) Banking
3 67 (12.59%) Retail Banking
4 61 (11.47%) Investment Banking
5 54 (10.15%) Marketing
6 30 (5.64%) Back Office
7 26 (4.89%) Retail
8 22 (4.14%) Legal
9 11 (2.07%) Telecoms
10 6 (1.13%) Law
11 5 (0.94%) Advertising
12 3 (0.56%) Brand Awareness
12 3 (0.56%) Financial Institution
13 2 (0.38%) Automotive
13 2 (0.38%) Billing
13 2 (0.38%) Front Office
13 2 (0.38%) Spanish Language
14 1 (0.19%) Games
14 1 (0.19%) Local Government
14 1 (0.19%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (0.94%) .NET
2 3 (0.56%) Web Services
3 1 (0.19%) Apache Flex
3 1 (0.19%) ASP.NET
3 1 (0.19%) EDI
3 1 (0.19%) IDoc
3 1 (0.19%) Web Services Management
3 1 (0.19%) X-Windows
Miscellaneous
1 25 (4.70%) Data Centre
2 22 (4.14%) Management Information System
3 15 (2.82%) Mainframe
4 13 (2.44%) Computer Science
5 12 (2.26%) Pricing Data
5 12 (2.26%) Reference Data
6 11 (2.07%) Analytical Skills
7 10 (1.88%) Virtual Team
8 7 (1.32%) Driving Licence
8 7 (1.32%) EPoS
9 4 (0.75%) Enterprise Storage
9 4 (0.75%) FMCG
9 4 (0.75%) NHS
9 4 (0.75%) PMI
9 4 (0.75%) Raspberry Pi
9 4 (0.75%) Social Media
10 3 (0.56%) Blackberry
10 3 (0.56%) Client/Server
10 3 (0.56%) Fintech
10 3 (0.56%) Hedge funds
Operating Systems
1 66 (12.41%) Windows
2 24 (4.51%) Windows 10
3 19 (3.57%) Windows Server
4 13 (2.44%) Windows 7
5 7 (1.32%) Linux
6 6 (1.13%) Mac OS X
7 4 (0.75%) Mac OS
7 4 (0.75%) Windows Server 2008
8 3 (0.56%) Unix
8 3 (0.56%) Windows 8
9 2 (0.38%) Windows Server 2012
10 1 (0.19%) Android
10 1 (0.19%) Red Hat Enterprise Linux
10 1 (0.19%) Windows XP
Processes & Methodologies
1 252 (47.37%) ITIL
2 178 (33.46%) Service Management
3 160 (30.08%) Service Delivery
4 114 (21.43%) ITSM
5 83 (15.60%) Project Management
6 73 (13.72%) Incident Management
7 67 (12.59%) Asset Management
8 65 (12.22%) Change Management
8 65 (12.22%) Stakeholder Management
9 61 (11.47%) Wealth Management
10 52 (9.77%) Continuous Improvement
11 50 (9.40%) Problem Management
12 41 (7.71%) PRINCE2
13 40 (7.52%) Supplier Management
14 38 (7.14%) B2B
15 36 (6.77%) Contract Management
15 36 (6.77%) ITIL V3
15 36 (6.77%) People Management
16 33 (6.20%) Time Management
17 31 (5.83%) Product Management
Programming Languages
1 24 (4.51%) Java
2 8 (1.50%) C
2 8 (1.50%) SQL
3 2 (0.38%) C#
3 2 (0.38%) PowerShell
4 1 (0.19%) ABAP
4 1 (0.19%) T-SQL
4 1 (0.19%) VB.NET
Qualifications
1 43 (8.08%) ITIL Certification
2 42 (7.89%) Degree
3 13 (2.44%) Microsoft Certification
4 10 (1.88%) MCP
4 10 (1.88%) MCSE
5 9 (1.69%) CCNA
5 9 (1.69%) Cisco Certification
6 7 (1.32%) ITIL Foundation Certificate
7 6 (1.13%) Computer Science Degree
8 5 (0.94%) DBS Check
8 5 (0.94%) PMI Certification
8 5 (0.94%) PRINCE2 Certification
8 5 (0.94%) PRINCE2 Practitioner
9 4 (0.75%) CISSP
10 3 (0.56%) BPSS Clearance
10 3 (0.56%) CIMA
11 2 (0.38%) ISEB
11 2 (0.38%) MCITP
11 2 (0.38%) Security Cleared
12 1 (0.19%) CEH
Quality Assurance & Compliance
1 93 (17.48%) SLA
2 26 (4.89%) Data Quality
3 8 (1.50%) QA
4 6 (1.13%) ISO/IEC 20000
4 6 (1.13%) ISO/IEC 27001
5 3 (0.56%) GDPR
5 3 (0.56%) MiFID
6 2 (0.38%) ISO 9001
7 1 (0.19%) COBIT
7 1 (0.19%) ISO 22301
7 1 (0.19%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.19%) PCI DSS
7 1 (0.19%) PMO
System Software
1 33 (6.20%) Active Directory
2 16 (3.01%) VMware Infrastructure
3 10 (1.88%) Virtual Desktop
4 8 (1.50%) Hyper-V
5 2 (0.38%) Terminal Services
6 1 (0.19%) Microsoft App-V
6 1 (0.19%) Terminal Server
6 1 (0.19%) XenApp
Systems Management
1 25 (4.70%) SCCM
2 10 (1.88%) SCOM
2 10 (1.88%) WhatsUp Gold
3 2 (0.38%) Ansible
3 2 (0.38%) Opscode Chef
3 2 (0.38%) Puppet
4 1 (0.19%) AirWatch
4 1 (0.19%) Aspera SmartTrack
4 1 (0.19%) FortiGate
4 1 (0.19%) Jamf Pro
4 1 (0.19%) vCenter Server
Vendors
1 77 (14.47%) Microsoft
2 35 (6.58%) Oracle
3 30 (5.64%) SAP
4 27 (5.08%) Citrix
5 20 (3.76%) VMware
6 19 (3.57%) Cisco
7 8 (1.50%) Apple
8 7 (1.32%) IBM
9 6 (1.13%) Ivanti
9 6 (1.13%) ServiceNow
10 5 (0.94%) Adobe
10 5 (0.94%) Brocade
10 5 (0.94%) Dell
10 5 (0.94%) NetApp
10 5 (0.94%) Snow
11 4 (0.75%) EqualLogic
11 4 (0.75%) HP
11 4 (0.75%) Proofpoint
11 4 (0.75%) Remedy
12 3 (0.56%) EMC