IT Services Manager Jobs

IT Service Manager
UK

The median IT Service Manager salary in the UK is £47,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 598 632 711
Rank change year-on-year +34 +79 +145
Permanent jobs requiring an IT Services Manager 94 269 278
As % of all permanent jobs advertised in the UK 0.18% 0.27% 0.27%
As % of the Job Titles category 0.20% 0.29% 0.29%
Number of salaries quoted 73 229 220
10th Percentile - £37,500 £37,725
25th Percentile £36,250 £41,250 £45,077
Median annual salary (50th Percentile) £47,500 £55,000 £60,000
Median % change year-on-year -13.64% -8.33% +4.35%
75th Percentile £65,000 £68,750 £75,000
90th Percentile £80,000 £80,000 £91,375
UK excluding London median annual salary £47,500 £50,000 £50,000
% change year-on-year -5.00% - -4.76%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 46,902 93,183 95,132
% of permanent jobs with a recognized job title 90.12% 94.62% 91.53%
Number of salaries quoted 27,275 66,883 59,840
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,777 £60,000
Median % change year-on-year +8.95% -12.04% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £52,500
% change year-on-year +4.00% -4.76% +5.00%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Services Manager.

Salary trend for IT Services Manager in the UK

IT Services Manager
Salary Histogram

Salary distribution for jobs citing IT Services Manager over the 6 months to 1 May 2025.

Salary histogram for IT Services Manager in the UK

IT Services Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +9 74 £55,000 - 59
UK excluding London +92 58 £47,500 -5.00% 45
Work from Home +105 41 £39,875 -27.50% 29
South East +102 20 £60,000 +20.00% 13
London +51 20 £75,000 +7.14% 18
North of England +16 15 £42,500 -5.56% 11
Midlands +67 13 £52,500 -7.08% 15
Yorkshire +51 7 £43,750 -12.50% 4
East Midlands +48 7 £50,000 +42.86% 1
South West +98 6 £64,627 +17.50% 2
West Midlands +37 6 £55,000 -8.33% 14
North West -9 5 £42,500 +0.86% 5
North East +47 3 £29,500 -27.85% 2
Scotland +125 2 £40,000 -11.11% 2
Wales - 1 £40,000 -
Northern Ireland - 1 £40,000 -

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Services Manager in the job title.

1 45 (47.87%) Service Delivery
1 45 (47.87%) ITSM
2 44 (46.81%) Service Management
3 40 (42.55%) Problem-Solving
4 39 (41.49%) ITIL
5 35 (37.23%) Social Skills
6 26 (27.66%) Microsoft
7 22 (23.40%) Business Development
7 22 (23.40%) SaaS
8 19 (20.21%) Decision-Making
8 19 (20.21%) Enterprise Software
8 19 (20.21%) Degree
9 18 (19.15%) Mentoring
9 18 (19.15%) Presentation Skills
10 17 (18.09%) Microsoft 365
10 17 (18.09%) CRM
11 15 (15.96%) Finance
11 15 (15.96%) B2B
11 15 (15.96%) Coaching
11 15 (15.96%) Continuous Improvement
11 15 (15.96%) Customer Service
11 15 (15.96%) B2B Sales
11 15 (15.96%) Lead Generation
12 14 (14.89%) Incident Management
13 13 (13.83%) Analytical Skills
14 12 (12.77%) Change Management
15 11 (11.70%) Windows
15 11 (11.70%) Inclusion and Diversity
16 10 (10.64%) Problem Management
17 9 (9.57%) Line Management

IT Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.26%) SharePoint
Applications
1 4 (4.26%) Maya
2 3 (3.19%) Microsoft Office
Business Applications
1 1 (1.06%) Infor M3
1 1 (1.06%) Remedy ITSM
Cloud Services
1 22 (23.40%) SaaS
2 17 (18.09%) Microsoft 365
3 6 (6.38%) Azure
4 4 (4.26%) Cloud Computing
5 1 (1.06%) AWS
Communications & Networking
1 5 (5.32%) VoIP
2 4 (4.26%) VLAN
3 1 (1.06%) Firewall
Development Applications
1 8 (8.51%) JIRA
General
1 35 (37.23%) Social Skills
2 18 (19.15%) Presentation Skills
3 15 (15.96%) Finance
4 13 (13.83%) Analytical Skills
5 11 (11.70%) Inclusion and Diversity
6 8 (8.51%) Law
7 7 (7.45%) Banking
7 7 (7.45%) Retail
8 4 (4.26%) Dutch Language
8 4 (4.26%) French Language
8 4 (4.26%) Games
9 3 (3.19%) Legal
10 1 (1.06%) Advertising
10 1 (1.06%) Local Government
10 1 (1.06%) Pharmaceutical
Miscellaneous
1 19 (20.21%) Enterprise Software
2 6 (6.38%) Legacy Systems
3 4 (4.26%) Blockchain
3 4 (4.26%) CCTV
4 3 (3.19%) Driving Licence
4 3 (3.19%) NHS
4 3 (3.19%) Onboarding
5 2 (2.13%) Management Information System
6 1 (1.06%) Mobile App
6 1 (1.06%) PMI
6 1 (1.06%) Public Cloud
6 1 (1.06%) SCADA
Operating Systems
1 11 (11.70%) Windows
2 4 (4.26%) Mac OS
3 2 (2.13%) Windows 10
3 2 (2.13%) Windows Server
4 1 (1.06%) Android
4 1 (1.06%) Apple iOS
Processes & Methodologies
1 45 (47.87%) ITSM
1 45 (47.87%) Service Delivery
2 44 (46.81%) Service Management
3 40 (42.55%) Problem-Solving
4 39 (41.49%) ITIL
5 22 (23.40%) Business Development
6 19 (20.21%) Decision-Making
7 18 (19.15%) Mentoring
8 17 (18.09%) CRM
9 15 (15.96%) B2B
9 15 (15.96%) B2B Sales
9 15 (15.96%) Coaching
9 15 (15.96%) Continuous Improvement
9 15 (15.96%) Customer Service
9 15 (15.96%) Lead Generation
10 14 (14.89%) Incident Management
11 12 (12.77%) Change Management
12 10 (10.64%) Problem Management
13 9 (9.57%) Agile
13 9 (9.57%) Line Management
Qualifications
1 19 (20.21%) Degree
2 9 (9.57%) ITIL Certification
3 2 (2.13%) Computer Science Degree
3 2 (2.13%) PMI Certification
3 2 (2.13%) PMP
4 1 (1.06%) DBS Check
4 1 (1.06%) DV Cleared
4 1 (1.06%) ITIL Foundation Certificate
4 1 (1.06%) SC Cleared
4 1 (1.06%) Security Cleared
Quality Assurance & Compliance
1 6 (6.38%) SLA
2 5 (5.32%) ISO/IEC 27001
3 1 (1.06%) COBIT
3 1 (1.06%) Cyber Essentials
3 1 (1.06%) GDPR
3 1 (1.06%) ISO 22301
3 1 (1.06%) PMO
3 1 (1.06%) Sarbanes-Oxley
System Software
1 7 (7.45%) Active Directory
2 1 (1.06%) Virtual Servers
Systems Management
1 2 (2.13%) Microsoft Intune
Vendors
1 26 (27.66%) Microsoft
2 4 (4.26%) ServiceNow
3 2 (2.13%) Sun
4 1 (1.06%) BMC
4 1 (1.06%) Cisco
4 1 (1.06%) Infor
4 1 (1.06%) Remedy