Period
to 23 July 2017

The median annual salary for an IT Services Manager was £52,500 in advertised job vacancies during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Service Manager
UK
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 675 622 714
Rank change year-on-year -53 +92 -40
Permanent jobs requiring an IT Services Manager 554 796 700
As % of all permanent IT jobs advertised in the UK 0.31% 0.39% 0.32%
As % of the Job Titles category 0.33% 0.41% 0.33%
Number of salaries quoted 412 677 593
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - -7.41%
10th Percentile £36,250 £36,250 £36,937
90th Percentile £72,500 £74,250 £72,500
UK excluding London median annual salary £49,000 £47,500 £47,500
% change year-on-year +3.16% - -5.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 170266 195302 213660
As % of all permanent IT job vacancies advertised in the UK 96.00% 96.50% 96.55%
Number of salaries quoted 138590 164128 175213
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,500 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Services Manager.

Salary trend for IT Services Manager in the UK

IT Services Manager
Salary Histogram

The salary distribution of IT jobs citing IT Services Manager over the 6 months to 23 July 2017.

Salary histogram for IT Services Manager in the UK

IT Services Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -50 521 £52,500 +5.00% 31
UK excluding London -107 284 £49,000 +3.16% 26
London +9 253 £60,000 +9.09% 6
North of England -16 97 £37,500 -16.67% 8
South East -7 75 £60,000 +14.29% 7
North West -34 59 £37,500 -18.48% 5
Midlands +5 49 £50,000 - 6
Yorkshire 0 36 £37,500 -10.71% 2
West Midlands +3 31 £50,000 +2.46% 4
East of England -3 26 £50,000 +5.26% 3
East Midlands +23 18 £45,027 -18.13% 2
South West +4 17 £45,000 +20.00% 1
Scotland -8 16 £51,500 -10.43%
Wales +12 3 £50,198 +27.08% 1
North East +15 2 £36,500 -33.64% 1
Northern Ireland -7 1 - -

IT Services Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 July 2017, IT Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Services Manager in the job title.

1 280 (50.54%) ITIL
2 219 (39.53%) Finance
3 213 (38.45%) Service Management
4 178 (32.13%) Service Delivery
5 116 (20.94%) SLA
6 105 (18.95%) ITSM
7 85 (15.34%) Microsoft
7 85 (15.34%) ITIL Certification
8 77 (13.90%) Windows
9 76 (13.72%) Stakeholder Management
10 73 (13.18%) Project Management
11 65 (11.73%) Continuous Improvement
12 62 (11.19%) Incident Management
13 60 (10.83%) Banking
14 58 (10.47%) Degree
15 55 (9.93%) Retail
15 55 (9.93%) Change Management
16 54 (9.75%) Asset Management
17 49 (8.84%) Process Improvement
18 42 (7.58%) PRINCE2
19 41 (7.40%) Data Centre
20 40 (7.22%) Investment Banking
20 40 (7.22%) VMware
21 39 (7.04%) ITIL V3
22 38 (6.86%) Retail Banking
22 38 (6.86%) Data Management
23 37 (6.68%) Problem Management
24 36 (6.50%) Business Development
24 36 (6.50%) IT Strategy
25 35 (6.32%) Analytical Skills

IT Services Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (4.33%) MS Exchange
2 11 (1.99%) SharePoint
3 10 (1.81%) Exchange Server 2007
4 8 (1.44%) Exchange Server 2003
5 4 (0.72%) Exchange Server 2010
6 3 (0.54%) IIS
7 2 (0.36%) CMS
7 2 (0.36%) WebSphere
8 1 (0.18%) Exchange Server 2013
8 1 (0.18%) SAP EP
8 1 (0.18%) SharePoint 2010
8 1 (0.18%) Skype for Business
Applications
1 26 (4.69%) Microsoft Office
2 13 (2.35%) Microsoft Excel
3 6 (1.08%) Microsoft PowerPoint
4 4 (0.72%) MS Visio
5 3 (0.54%) Microsoft Project
6 1 (0.18%) AutoCAD
Business Applications
1 2 (0.36%) Oracle EBS
1 2 (0.36%) Remedy ITSM
2 1 (0.18%) Dynamics AX
2 1 (0.18%) Dynamics CRM
2 1 (0.18%) Dynamics GP
2 1 (0.18%) Maximo
2 1 (0.18%) SAP CO
2 1 (0.18%) SAP FI
2 1 (0.18%) SAP FI/CO
2 1 (0.18%) SAP SCM
Cloud Services
1 21 (3.79%) Office 365
2 19 (3.43%) Microsoft Azure
3 12 (2.17%) SaaS
4 11 (1.99%) IaaS
5 9 (1.62%) Cloud Computing
6 7 (1.26%) Amazon AWS
7 3 (0.54%) PaaS
8 1 (0.18%) Cloudflare
8 1 (0.18%) OpenDNS
Communications & Networking
1 25 (4.51%) WAN
2 22 (3.97%) LAN
3 14 (2.53%) Firewall
4 11 (1.99%) DNS
5 10 (1.81%) Internet
5 10 (1.81%) VoIP
6 9 (1.62%) TCP/IP
7 8 (1.44%) CTI
8 7 (1.26%) Wireless
9 6 (1.08%) Unified Communications
10 4 (0.72%) SAN
10 4 (0.72%) Wi-Fi
11 3 (0.54%) DHCP
11 3 (0.54%) VPN
12 2 (0.36%) ISDN
12 2 (0.36%) Network Security
12 2 (0.36%) Skype
12 2 (0.36%) Structured Cabling
13 1 (0.18%) FCoE
13 1 (0.18%) Remote Desktop
Database & Business Intelligence
1 22 (3.97%) SQL Server
2 3 (0.54%) Big Data
2 3 (0.54%) SQL Server 2008
3 2 (0.36%) Blockchain
4 1 (0.18%) MongoDB
4 1 (0.18%) Redis
4 1 (0.18%) SQL Server 2012
4 1 (0.18%) SQL Server Reporting Services
Development Applications
1 2 (0.36%) Visual Studio
2 1 (0.18%) JIRA
2 1 (0.18%) JIRA Agile
2 1 (0.18%) Visual Composer
General
1 219 (39.53%) Finance
2 60 (10.83%) Banking
3 55 (9.93%) Retail
4 40 (7.22%) Investment Banking
5 38 (6.86%) Retail Banking
6 34 (6.14%) Back Office
7 27 (4.87%) Telecoms
8 24 (4.33%) Marketing
9 12 (2.17%) Legal
10 9 (1.62%) Billing
11 8 (1.44%) Law
12 6 (1.08%) Automotive
13 3 (0.54%) Manufacturing
14 2 (0.36%) Advertising
14 2 (0.36%) French Language
14 2 (0.36%) Games
14 2 (0.36%) Local Government
15 1 (0.18%) German Language
15 1 (0.18%) Publishing
15 1 (0.18%) Spanish Language
Libraries, Frameworks & Software Standards
1 13 (2.35%) .NET
2 4 (0.72%) HTML
2 4 (0.72%) Web Services
3 3 (0.54%) ASP.NET
3 3 (0.54%) CSS
4 2 (0.36%) ASP.NET Web Forms
4 2 (0.36%) COM
5 1 (0.18%) Apache Flex
5 1 (0.18%) CSS3
5 1 (0.18%) HTML5
5 1 (0.18%) jQuery
Miscellaneous
1 41 (7.40%) Data Centre
2 35 (6.32%) Analytical Skills
2 35 (6.32%) Mainframe
3 33 (5.96%) Pricing Data
3 33 (5.96%) Reference Data
4 24 (4.33%) Management Information System
5 13 (2.35%) Virtual Team
6 10 (1.81%) iPad
7 8 (1.44%) Blackberry
7 8 (1.44%) IVR
8 7 (1.26%) CMDB
8 7 (1.26%) Computer Science
8 7 (1.26%) Greenfield Project
9 6 (1.08%) EPoS
10 5 (0.90%) NHS
11 4 (0.72%) Enterprise Software
11 4 (0.72%) Foreign Exchange (FX)
11 4 (0.72%) User Experience
12 3 (0.54%) Internet of Things
12 3 (0.54%) Reinsurance
Operating Systems
1 77 (13.90%) Windows
2 21 (3.79%) Windows Server
3 11 (1.99%) Windows 7
4 9 (1.62%) Windows Server 2003
5 8 (1.44%) Linux
6 7 (1.26%) Windows 10
7 5 (0.90%) AIX
7 5 (0.90%) Windows Server 2012
8 4 (0.72%) Red Hat Enterprise Linux
8 4 (0.72%) Windows 8
9 3 (0.54%) Mac OS X
9 3 (0.54%) Windows Server 2008
10 2 (0.36%) Android
10 2 (0.36%) Apple iOS
10 2 (0.36%) Unix
11 1 (0.18%) CentOS
11 1 (0.18%) Ubuntu
Processes & Methodologies
1 280 (50.54%) ITIL
2 213 (38.45%) Service Management
3 178 (32.13%) Service Delivery
4 105 (18.95%) ITSM
5 76 (13.72%) Stakeholder Management
6 73 (13.18%) Project Management
7 65 (11.73%) Continuous Improvement
8 62 (11.19%) Incident Management
9 55 (9.93%) Change Management
10 54 (9.75%) Asset Management
11 49 (8.84%) Process Improvement
12 42 (7.58%) PRINCE2
13 39 (7.04%) ITIL V3
14 38 (6.86%) Data Management
15 37 (6.68%) Problem Management
16 36 (6.50%) Business Development
16 36 (6.50%) IT Strategy
17 34 (6.14%) Agile Software Development
17 34 (6.14%) People Management
18 33 (5.96%) Wealth Management
Programming Languages
1 18 (3.25%) SQL
2 5 (0.90%) C
3 4 (0.72%) PowerShell
4 3 (0.54%) Java
5 2 (0.36%) C#
5 2 (0.36%) JavaScript
6 1 (0.18%) ABAP
6 1 (0.18%) VB
6 1 (0.18%) VB.NET
Qualifications
1 85 (15.34%) ITIL Certification
2 58 (10.47%) Degree
3 16 (2.89%) PRINCE2 Certification
4 7 (1.26%) Microsoft Certification
5 6 (1.08%) PMI Certification
6 5 (0.90%) Computer Science Degree
7 4 (0.72%) CISA
7 4 (0.72%) ITIL Foundation Certificate
7 4 (0.72%) MCSE
8 3 (0.54%) BPSS Clearance
8 3 (0.54%) PMP
9 2 (0.36%) CCNA
9 2 (0.36%) Cisco Certification
9 2 (0.36%) SC Cleared
9 2 (0.36%) Security Cleared
10 1 (0.18%) CCA
10 1 (0.18%) CISM
10 1 (0.18%) CISSP
10 1 (0.18%) Citrix Certification
10 1 (0.18%) ISEB
Quality Assurance & Compliance
1 116 (20.94%) SLA
2 13 (2.35%) QA
3 8 (1.44%) ISO/IEC 27001
4 6 (1.08%) ISO/IEC 20000
5 5 (0.90%) PMO
6 3 (0.54%) ISO 9001
7 2 (0.36%) PCI DSS
8 1 (0.18%) COBIT
System Software
1 32 (5.78%) Active Directory
2 21 (3.79%) VMware Infrastructure
3 12 (2.17%) Hyper-V
4 3 (0.54%) BitLocker
4 3 (0.54%) Microsoft App-V
4 3 (0.54%) vSphere
5 2 (0.36%) Terminal Services
5 2 (0.36%) XenApp
6 1 (0.18%) Docker
6 1 (0.18%) NFS
6 1 (0.18%) VMware ESXi
6 1 (0.18%) XenDesktop
Systems Management
1 4 (0.72%) SCCM
2 3 (0.54%) NetBackup
3 2 (0.36%) Backup Exec
3 2 (0.36%) FortiGate
4 1 (0.18%) Opscode Chef
4 1 (0.18%) Pingdom
4 1 (0.18%) WSUS
Vendors
1 85 (15.34%) Microsoft
2 40 (7.22%) VMware
3 26 (4.69%) Cisco
4 12 (2.17%) ServiceNow
5 11 (1.99%) IBM
5 11 (1.99%) NetApp
6 9 (1.62%) HP
7 7 (1.26%) Citrix
7 7 (1.26%) Computacenter
8 6 (1.08%) Apple
8 6 (1.08%) Oracle
8 6 (1.08%) Palo Alto
9 5 (0.90%) CheckPoint
9 5 (0.90%) Red Hat
9 5 (0.90%) Remedy
10 4 (0.72%) CommVault
10 4 (0.72%) Freshdesk
10 4 (0.72%) MobileIron
11 3 (0.54%) Mitel
11 3 (0.54%) Reuters
Crawley, West Sussex
Intotec
Salary: From £25,000 to £80,000 per annum
Posted: 4 hours ago
Kidderminster, Worcestershire
Network ITR
Salary: £35000 - £38000 per annum
Posted: 2 days ago
Ashford, Kent
ARC IT Recruitment Ltd
Salary: £47000 per annum + Plus Bonus and Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
ReThink Recruitment
Salary: £50000 - £65000 per annum + BONUS & BENEFITS
Posted: 2 days ago
London
Mayor of London
Posted: 3 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £50k - 60k per year
Posted: 3 days ago
Nottingham, Nottinghamshire
Authentic Recruitment
Salary: £30k - 35k per year
Posted: 4 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 3 days ago
Oxfordshire
Senitor Associates
Salary: £35000 per annum
Posted: 3 days ago
Manchester, Lancashire
Rullion
Posted: 4 days ago
Folkestone, Kent
Deerfoot IT Resources Ltd
Salary: £42000 - £47000 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
The Coventry Building Society
Salary: £45,438 - 68,158 per year + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
Middletons Assured Talent
Salary: From £50,000 to £65,000 per annum Excellent Package
Posted: 6 days ago
Buckingham, Buckinghamshire
Kingfisher Consultancy
Salary: £70000 - £85000 per annum + good benefits.
Posted: 3 days ago
Cwmbran, Gwent
RecruitmentRevolution.com Limited
Salary: Salary Negotiable Based on Expertise + Benefits Package
Posted: 6 days ago
Nottingham, Nottinghamshire
Computer People
Salary: £45000.00 per annum + bonus
Posted: 5 days ago
North East
Reed Technology
Salary: £33000 - £40000 per annum + bonus + benefits
Posted: 6 days ago
Central London / West End
Greater London Authority
Salary: £51,732 per annum
Posted: 16 days ago
London
UBS
Posted: 4 days ago
London
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits Car Allowance, Bonus, Benefits
Posted: 6 days ago
Watford, Hertfordshire
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits Car Allowance, Bonus, Benefits
Posted: 6 days ago
Banbury, Oxfordshire
Bluetownonline
Salary: £48000 - £50000 per annum
Posted: 2 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive
Posted: 19 days ago
London
CPS Group Limited
Salary: £100000 - £120000 per annum + OTE of £200,000
Posted: 9 days ago
Birmingham
Bluetown Online LTD
Salary: £45000 - £55000 per annum + car,benefits
Posted: 17 days ago
Skipton, North Yorkshire
Skipton Building Society Charitable Foundation
Salary: Salary of around £40,000 dependant on experience
Posted: 19 days ago
Bournemouth
Bluetown Online LTD
Salary: £50000 - £55000 per annum
Posted: 27 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive
Posted: 27 days ago