3rd Line Support Engineer Jobs in the UK excluding London

Third Line Support Engineer
UK > UK excluding London

The median Third Line Support Engineer salary in the UK excluding London is £50,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 511 532 634
Rank change year-on-year +21 +102 +51
Permanent jobs requiring a 3rd Line Support Engineer 64 230 113
As % of all permanent jobs advertised in the UK excluding London 0.16% 0.32% 0.19%
As % of the Job Titles category 0.18% 0.34% 0.21%
Number of salaries quoted 59 222 104
10th Percentile £37,500 £31,250 £33,000
25th Percentile £41,250 £33,188 £35,400
Median annual salary (50th Percentile) £50,000 £40,000 £40,750
Median % change year-on-year +25.00% -1.84% +1.88%
75th Percentile £52,500 £43,750 £50,313
90th Percentile £67,500 £51,750 £55,000
UK median annual salary £50,000 £40,000 £42,000
% change year-on-year +25.00% -4.76% +5.00%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 36,103 67,726 52,846
% of permanent jobs with a recognized job title 90.94% 94.86% 89.17%
Number of salaries quoted 18,704 47,866 30,035
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,574 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +5.64%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

3rd Line Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 3rd Line Support Engineer in the UK excluding London.

Salary trend for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 3rd Line Support Engineer in the UK excluding London over the 6 months to 17 May 2025.

Salary histogram for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK excluding London region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +45 26 £50,000 +25.00% 11
East Midlands +21 14 £57,500 +43.75% 7
North of England +13 14 £39,500 +21.54% 7
West Midlands +39 12 £50,000 +33.33% 4
South East +10 12 £50,000 +19.05% 8
East of England +34 11 £45,000 +5.88% 7
North West +1 9 £39,500 -6.51% 3
Yorkshire +57 4 £41,250 - 2
South West +85 1 £41,500 -17.00% 2
North East +15 1 £40,000 +23.08% 2
3rd Line Support Engineer
UK

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 17 May 2025, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 3rd Line Support Engineer in the job title.

1 45 (70.31%) Azure
2 39 (60.94%) Windows
3 36 (56.25%) Active Directory
3 36 (56.25%) Firewall
4 34 (53.13%) Microsoft 365
4 34 (53.13%) Windows Server
5 32 (50.00%) Microsoft
6 29 (45.31%) Microsoft Exchange
7 28 (43.75%) VMware
8 27 (42.19%) Microsoft Intune
9 26 (40.63%) VMware Infrastructure
10 25 (39.06%) WAN
10 25 (39.06%) Cisco
11 24 (37.50%) LAN
12 23 (35.94%) PowerShell
13 22 (34.38%) Meraki
14 21 (32.81%) Social Skills
15 19 (29.69%) DNS
16 18 (28.13%) Citrix
16 18 (28.13%) Windows Server 2016
17 16 (25.00%) Windows Server 2019
18 14 (21.88%) HP
18 14 (21.88%) DHCP
18 14 (21.88%) SharePoint
18 14 (21.88%) Hyper-V
19 12 (18.75%) XenApp
19 12 (18.75%) Network Design
19 12 (18.75%) SonicWALL
19 12 (18.75%) CheckPoint
19 12 (18.75%) Data Security

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (45.31%) Microsoft Exchange
2 14 (21.88%) SharePoint
3 6 (9.38%) IIS
4 1 (1.56%) Exchange Server 2013
4 1 (1.56%) Office Communications Server
4 1 (1.56%) SharePoint 2010
4 1 (1.56%) Skype for Business
Cloud Services
1 45 (70.31%) Azure
2 34 (53.13%) Microsoft 365
3 6 (9.38%) Azure Storage
4 4 (6.25%) Entra ID
4 4 (6.25%) OneDrive
5 2 (3.13%) Mimecast
6 1 (1.56%) AWS
Communications & Networking
1 36 (56.25%) Firewall
2 25 (39.06%) WAN
3 24 (37.50%) LAN
4 19 (29.69%) DNS
5 14 (21.88%) DHCP
6 11 (17.19%) SAN
7 10 (15.63%) Wi-Fi
8 8 (12.50%) Remote Desktop
8 8 (12.50%) SD-WAN
8 8 (12.50%) TCP/IP
9 7 (10.94%) Cisco Firepower
9 7 (10.94%) VLAN
10 6 (9.38%) VPN
10 6 (9.38%) Wireless
10 6 (9.38%) Wireless Security
11 4 (6.25%) VoIP
12 3 (4.69%) BGP
12 3 (4.69%) Cisco ASA
12 3 (4.69%) EIGRP
12 3 (4.69%) OSPF
Database & Business Intelligence
1 6 (9.38%) SQL Server
2 1 (1.56%) Amazon RDS
General
1 21 (32.81%) Social Skills
2 2 (3.13%) Inclusion and Diversity
2 2 (3.13%) Manufacturing
2 2 (3.13%) Telecoms
3 1 (1.56%) Advertising
3 1 (1.56%) Analytical Skills
3 1 (1.56%) Billing
3 1 (1.56%) Documentation Skills
3 1 (1.56%) Influencing Skills
3 1 (1.56%) Legal
Libraries, Frameworks & Software Standards
1 2 (3.13%) Software Packaging
Miscellaneous
1 12 (18.75%) Onboarding
2 4 (6.25%) Driving Licence
3 2 (3.13%) PKI
4 1 (1.56%) Clustering
4 1 (1.56%) Data Centre
4 1 (1.56%) Hybrid Cloud
4 1 (1.56%) Replication
4 1 (1.56%) Smartphone
4 1 (1.56%) Team-Oriented Environment
4 1 (1.56%) Video Conferencing
Operating Systems
1 39 (60.94%) Windows
2 34 (53.13%) Windows Server
3 18 (28.13%) Windows Server 2016
4 16 (25.00%) Windows Server 2019
5 7 (10.94%) VMS
6 5 (7.81%) Windows 10
7 4 (6.25%) Linux
8 1 (1.56%) Android
8 1 (1.56%) Apple iOS
8 1 (1.56%) Mac OS
Processes & Methodologies
1 12 (18.75%) Data Security
1 12 (18.75%) Infrastructure Management
1 12 (18.75%) Mentoring
1 12 (18.75%) Network Design
1 12 (18.75%) Presales
1 12 (18.75%) Problem-Solving
2 9 (14.06%) Customer Service
3 8 (12.50%) Storage Management
4 7 (10.94%) ITIL
4 7 (10.94%) Zero Trust
5 6 (9.38%) Network Virtualisation
5 6 (9.38%) Project Management
5 6 (9.38%) Root Cause Analysis
6 5 (7.81%) Change Management
6 5 (7.81%) Infrastructure Engineering
7 4 (6.25%) ITSM
7 4 (6.25%) Time Management
8 3 (4.69%) Disaster Recovery
8 3 (4.69%) Service Delivery
8 3 (4.69%) Tech Ops
Programming Languages
1 23 (35.94%) PowerShell
2 2 (3.13%) SQL
Qualifications
1 11 (17.19%) Cisco Certification
2 7 (10.94%) CCIE
2 7 (10.94%) CCNP
3 6 (9.38%) DBS Check
4 5 (7.81%) SC Cleared
4 5 (7.81%) Security Cleared
5 4 (6.25%) DV Cleared
6 3 (4.69%) Degree
7 2 (3.13%) Computer Science Degree
8 1 (1.56%) A+ Certification
8 1 (1.56%) CCNA
8 1 (1.56%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.13%) Cyber Essentials
2 1 (1.56%) SLA
System Software
1 36 (56.25%) Active Directory
2 26 (40.63%) VMware Infrastructure
3 14 (21.88%) Hyper-V
4 12 (18.75%) XenApp
5 6 (9.38%) Terminal Services
5 6 (9.38%) vSphere
6 3 (4.69%) Virtual Desktop
7 1 (1.56%) Docker
7 1 (1.56%) ISA Server
7 1 (1.56%) Microsoft Virtual Server
7 1 (1.56%) Virtual Servers
7 1 (1.56%) VMware ESXi
Systems Management
1 27 (42.19%) Microsoft Intune
2 3 (4.69%) FortiGate
3 2 (3.13%) Autotask
3 2 (3.13%) Proxmox
3 2 (3.13%) SCCM
4 1 (1.56%) Backup Exec
4 1 (1.56%) Kubernetes
Vendors
1 32 (50.00%) Microsoft
2 28 (43.75%) VMware
3 25 (39.06%) Cisco
4 22 (34.38%) Meraki
5 18 (28.13%) Citrix
6 14 (21.88%) HP
7 12 (18.75%) CheckPoint
7 12 (18.75%) SonicWALL
8 10 (15.63%) Fortinet
9 8 (12.50%) Aruba
10 7 (10.94%) Palo Alto
11 6 (9.38%) Dell
11 6 (9.38%) NetApp
12 3 (4.69%) Juniper
13 2 (3.13%) Oracle
13 2 (3.13%) Sophos
14 1 (1.56%) Datto
14 1 (1.56%) Veeam
14 1 (1.56%) WatchGuard