Senior IT Support Job Trends in the UK excluding London

Senior IT Support
UK > UK excluding London

The median Senior IT Support salary in the UK excluding London is £36,500 per year, according to job vacancies posted during the 6 months leading to 31 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 462 532 482
Rank change year-on-year +70 -50 +254
Permanent jobs requiring a Senior IT Support 53 35 59
As % of all permanent jobs in the UK excluding London 0.13% 0.094% 0.19%
As % of the Job Titles category 0.14% 0.10% 0.20%
Number of salaries quoted 48 16 56
10th Percentile £29,175 - £26,999
25th Percentile £32,750 £30,000 £35,313
Median annual salary (50th Percentile) £36,500 £32,250 £38,750
Median % change year-on-year +13.18% -16.77% +3.33%
75th Percentile £42,500 £33,750 £50,000
90th Percentile £46,125 £37,500 -
UK median annual salary £39,000 £40,000 £37,500
% change year-on-year -2.50% +6.67% -2.60%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 37,904 34,869 29,181
% of permanent jobs with a recognized job title 90.34% 93.17% 95.28%
Number of salaries quoted 22,945 17,378 22,098
10th Percentile £28,000 £31,250 £28,000
25th Percentile £34,750 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,000 £68,750 £66,250
90th Percentile £80,000 £82,500 £80,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Senior IT Support
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'Senior IT Support' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

Senior IT Support job vacancy trend in the UK excluding London

Senior IT Support
Salary Trend in the UK excluding London

Salary distribution trend for Senior IT Support job vacancies in the UK excluding London.

Salary distribution trend for Senior IT Support job vacancies in the UK excluding London

Senior IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Senior IT Support in the UK excluding London over the 6 months to 31 December 2025.

Salary histogram for Senior IT Support in the UK excluding London

Senior IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the UK excluding London region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East of England +34 16 £40,000 -
North of England +26 15 £35,000 -2.78% 5
South West - 13 £40,000 - 1
Yorkshire +6 10 £32,500 -18.75% 2
South East +22 7 £35,500 +13.60%
North West +30 5 £36,000 +12.50% 3
Scotland +4 2 £34,000 -
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 31 December 2025, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Senior IT Support in the job title.

1 42 (79.25%) Windows
2 29 (54.72%) Microsoft 365
3 25 (47.17%) Active Directory
4 24 (45.28%) Azure
4 24 (45.28%) Windows Server
5 23 (43.40%) Microsoft
6 21 (39.62%) Problem-Solving
7 19 (35.85%) Firewall
7 19 (35.85%) ITIL
8 17 (32.08%) Hyper-V
8 17 (32.08%) VLAN
8 17 (32.08%) VMware
9 16 (30.19%) DHCP
9 16 (30.19%) DNS
10 15 (28.30%) Veeam
10 15 (28.30%) VMware Infrastructure
11 14 (26.42%) Microsoft Intune
12 12 (22.64%) Customer Service
12 12 (22.64%) Service Delivery
12 12 (22.64%) Wi-Fi
13 11 (20.75%) Apple
13 11 (20.75%) Microsoft Exchange
13 11 (20.75%) Wireless
14 10 (18.87%) LAN
14 10 (18.87%) SharePoint
15 9 (16.98%) TCP/IP
16 8 (15.09%) Amazon RDS
16 8 (15.09%) Android
16 8 (15.09%) Cisco
16 8 (15.09%) IIS

Senior IT Support Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (20.75%) Microsoft Exchange
2 10 (18.87%) SharePoint
3 8 (15.09%) IIS
Business Applications
1 1 (1.89%) Remedy ITSM
Cloud Services
1 29 (54.72%) Microsoft 365
2 24 (45.28%) Azure
3 5 (9.43%) Entra ID
4 2 (3.77%) Google Workspace
5 1 (1.89%) Datadog
5 1 (1.89%) SaaS
Communications & Networking
1 19 (35.85%) Firewall
2 17 (32.08%) VLAN
3 16 (30.19%) DHCP
3 16 (30.19%) DNS
4 12 (22.64%) Wi-Fi
5 11 (20.75%) Wireless
6 10 (18.87%) LAN
7 9 (16.98%) TCP/IP
8 8 (15.09%) VPN
9 7 (13.21%) WAN
10 6 (11.32%) Cisco IOS
10 6 (11.32%) IPsec
10 6 (11.32%) VoIP
11 3 (5.66%) SAN
12 1 (1.89%) NAS
12 1 (1.89%) Remote Desktop
Database & Business Intelligence
1 8 (15.09%) Amazon RDS
1 8 (15.09%) SQL Server
General
1 32 (60.38%) Social Skills
2 6 (11.32%) Marketing
3 5 (9.43%) Electronics
3 5 (9.43%) Finance
3 5 (9.43%) Manufacturing
3 5 (9.43%) Public Sector
3 5 (9.43%) Telecoms
4 4 (7.55%) Organisational Skills
5 3 (5.66%) Aerospace
6 1 (1.89%) Law
Miscellaneous
1 9 (16.98%) Driving Licence
2 7 (13.21%) Data Centre
2 7 (13.21%) Replication
3 6 (11.32%) Clustering
4 4 (7.55%) NHS
5 3 (5.66%) Enterprise Storage
6 2 (3.77%) Self-Motivation
7 1 (1.89%) Enterprise Software
7 1 (1.89%) iPad
7 1 (1.89%) Onboarding
Operating Systems
1 42 (79.25%) Windows
2 24 (45.28%) Windows Server
3 8 (15.09%) Android
4 7 (13.21%) Mac OS
5 6 (11.32%) Linux
5 6 (11.32%) Windows 10
6 2 (3.77%) Windows Server 2012
6 2 (3.77%) Windows Server 2016
6 2 (3.77%) Windows Server 2019
7 1 (1.89%) Apple iOS
7 1 (1.89%) Windows 7
7 1 (1.89%) Windows 8
Processes & Methodologies
1 21 (39.62%) Problem-Solving
2 19 (35.85%) ITIL
3 12 (22.64%) Customer Service
3 12 (22.64%) Service Delivery
4 8 (15.09%) IT Strategy
5 7 (13.21%) Cybersecurity
5 7 (13.21%) Disaster Recovery
5 7 (13.21%) Knowledge Transfer
5 7 (13.21%) Mentoring
5 7 (13.21%) Remote Monitoring and Management
6 6 (11.32%) Coaching
6 6 (11.32%) Collaborative Culture
6 6 (11.32%) Containerisation
6 6 (11.32%) Migration
6 6 (11.32%) Server Building
6 6 (11.32%) Server Management
7 5 (9.43%) Business Intelligence
7 5 (9.43%) Digital Marketing
7 5 (9.43%) Programme Management
8 4 (7.55%) Continuous Improvement
Programming Languages
1 7 (13.21%) PowerShell
2 1 (1.89%) SQL
2 1 (1.89%) T-SQL
Qualifications
1 8 (15.09%) ITIL Certification
2 6 (11.32%) ACMT
2 6 (11.32%) Microsoft Certification
2 6 (11.32%) VMware Certified Professional (VCP)
3 4 (7.55%) DBS Check
3 4 (7.55%) Degree
4 2 (3.77%) MCP
4 2 (3.77%) MCSA
5 1 (1.89%) HNC
5 1 (1.89%) HND
5 1 (1.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (11.32%) Cyber Essentials
2 1 (1.89%) SLA
System Software
1 25 (47.17%) Active Directory
2 17 (32.08%) Hyper-V
3 15 (28.30%) VMware Infrastructure
4 6 (11.32%) Docker
4 6 (11.32%) VMware ESXi
5 2 (3.77%) Firmware
Systems Management
1 14 (26.42%) Microsoft Intune
2 7 (13.21%) Autotask
2 7 (13.21%) Kubernetes
3 6 (11.32%) vCenter Server
4 3 (5.66%) Jamf Pro
5 2 (3.77%) FortiGate
5 2 (3.77%) SCCM
Vendors
1 23 (43.40%) Microsoft
2 17 (32.08%) VMware
3 15 (28.30%) Veeam
4 11 (20.75%) Apple
5 8 (15.09%) Cisco
6 6 (11.32%) Datto
6 6 (11.32%) Oracle
6 6 (11.32%) Sophos
7 5 (9.43%) SAP
8 2 (3.77%) Google
8 2 (3.77%) SonicWALL
8 2 (3.77%) WatchGuard
9 1 (1.89%) ESET
9 1 (1.89%) Fortinet
9 1 (1.89%) Remedy
9 1 (1.89%) ServiceNow