Senior IT Support Jobs in the UK excluding London

Senior IT Support
UK > UK excluding London

The median Senior IT Support salary in the UK excluding London is £35,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 662 708 794
Rank change year-on-year +46 +86 -159
Permanent jobs requiring a Senior IT Support 98 43 57
As % of all permanent jobs advertised in the UK excluding London 0.14% 0.071% 0.080%
As % of the Job Titles category 0.15% 0.080% 0.084%
Number of salaries quoted 97 34 52
10th Percentile £29,750 £30,000 £30,000
25th Percentile £31,250 £32,402 £31,250
Median annual salary (50th Percentile) £35,000 £38,500 £35,000
Median % change year-on-year -9.09% +10.00% +2.94%
75th Percentile £48,750 £44,688 £41,325
90th Percentile £50,000 £46,750 £47,500
UK median annual salary £35,000 £40,349 £35,000
% change year-on-year -13.26% +15.28% -2.78%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,268 53,729 68,078
% of permanent jobs with a recognized job title 94.81% 89.16% 95.76%
Number of salaries quoted 47,545 30,499 42,724
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,750 £81,251 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Senior IT Support in the UK excluding London

Senior IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Senior IT Support in the UK excluding London.

Salary trend for Senior IT Support in the UK excluding London

Senior IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Senior IT Support in the UK excluding London over the 6 months to 8 May 2024.

Salary histogram for Senior IT Support in the UK excluding London

Senior IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the UK excluding London region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +21 22 £35,000 -0.61% 5
North of England +53 21 £34,000 -28.59% 6
South East +31 18 £47,500 +21.02% 3
South West -20 15 £41,000 -3.53%
Yorkshire - 14 £30,875 - 4
West Midlands +20 12 £35,000 -6.04% 2
Wales - 11 £34,000 - 2
East Midlands -4 10 £35,000 -0.61% 3
East of England +13 9 £35,000 +7.69% 2
North West +9 7 £36,000 - 2
Northern Ireland +27 1 £32,500 -
Scotland -63 1 £50,000 +33.33% 2
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 8 May 2024, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Senior IT Support in the job title.

1 57 (58.16%) Microsoft 365
2 56 (57.14%) Windows
3 46 (46.94%) Active Directory
4 40 (40.82%) Microsoft
5 35 (35.71%) Social Skills
6 31 (31.63%) Azure
7 28 (28.57%) Windows Server
8 24 (24.49%) Firewall
9 23 (23.47%) ITIL
10 18 (18.37%) DNS
10 18 (18.37%) Problem-Solving
11 17 (17.35%) Microsoft Exchange
11 17 (17.35%) DHCP
11 17 (17.35%) Finance
12 16 (16.33%) SCCM
13 15 (15.31%) Cybersecurity
14 14 (14.29%) Entra ID
14 14 (14.29%) Project Management
14 14 (14.29%) VMware
14 14 (14.29%) SharePoint
15 13 (13.27%) Agile
15 13 (13.27%) Windows 10
15 13 (13.27%) Customer Service
16 12 (12.24%) Infrastructure Maintenance
17 11 (11.22%) Data Centre
17 11 (11.22%) Microsoft Intune
17 11 (11.22%) Windows Server 2019
17 11 (11.22%) VPN
18 10 (10.20%) Linux
18 10 (10.20%) Service Management

Senior IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (17.35%) Microsoft Exchange
2 14 (14.29%) SharePoint
3 7 (7.14%) OpenStack
4 2 (2.04%) WordPress
Applications
1 6 (6.12%) Microsoft Office
Cloud Services
1 57 (58.16%) Microsoft 365
2 31 (31.63%) Azure
3 14 (14.29%) Entra ID
4 7 (7.14%) Nutanix
4 7 (7.14%) OneDrive
5 6 (6.12%) Google Workspace
6 3 (3.06%) AWS
6 3 (3.06%) IaaS
6 3 (3.06%) PaaS
6 3 (3.06%) SaaS
7 2 (2.04%) Azure Sentinel
7 2 (2.04%) Power Automate
8 1 (1.02%) Mimecast
Communications & Networking
1 24 (24.49%) Firewall
2 18 (18.37%) DNS
3 17 (17.35%) DHCP
4 11 (11.22%) VPN
5 8 (8.16%) VLAN
6 7 (7.14%) Internet
6 7 (7.14%) TCP/IP
7 6 (6.12%) Wi-Fi
8 5 (5.10%) SAN
9 4 (4.08%) Network Security
9 4 (4.08%) VoIP
10 3 (3.06%) LAN
10 3 (3.06%) Remote Desktop
10 3 (3.06%) Wireless
11 2 (2.04%) DKIM
11 2 (2.04%) DMARC
11 2 (2.04%) Ethernet
11 2 (2.04%) PBX
11 2 (2.04%) SMTP
11 2 (2.04%) WAN
General
1 35 (35.71%) Social Skills
2 17 (17.35%) Finance
3 9 (9.18%) Analytical Skills
4 4 (4.08%) Public Sector
5 3 (3.06%) Advertising
5 3 (3.06%) Manufacturing
6 1 (1.02%) Law
6 1 (1.02%) Retail
6 1 (1.02%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.04%) CSS
1 2 (2.04%) HTML
1 2 (2.04%) Software Packaging
2 1 (1.02%) WF
Miscellaneous
1 11 (11.22%) Data Centre
2 10 (10.20%) Driving Licence
3 5 (5.10%) Management Information System
4 4 (4.08%) CCTV
5 2 (2.04%) Handset
Operating Systems
1 56 (57.14%) Windows
2 28 (28.57%) Windows Server
3 13 (13.27%) Windows 10
4 11 (11.22%) Windows Server 2019
5 10 (10.20%) Linux
6 9 (9.18%) Windows Server 2016
7 3 (3.06%) Windows 7
7 3 (3.06%) Windows Server 2003
7 3 (3.06%) Windows Server 2012
8 2 (2.04%) Mac OS X
9 1 (1.02%) Android
9 1 (1.02%) Apple iOS
Processes & Methodologies
1 23 (23.47%) ITIL
2 18 (18.37%) Problem-Solving
3 15 (15.31%) Cybersecurity
4 14 (14.29%) Project Management
5 13 (13.27%) Agile
5 13 (13.27%) Customer Service
6 12 (12.24%) Infrastructure Maintenance
7 10 (10.20%) Disaster Recovery
7 10 (10.20%) Infrastructure Engineering
7 10 (10.20%) Service Management
8 8 (8.16%) Problem Management
9 7 (7.14%) Agile Project Management
9 7 (7.14%) CI/CD
9 7 (7.14%) Hardware Maintenance
10 5 (5.10%) Application Virtualisation
10 5 (5.10%) Business Case
10 5 (5.10%) Change Control
10 5 (5.10%) Change Management
10 5 (5.10%) Incident Management
10 5 (5.10%) Vulnerability Management
Programming Languages
1 6 (6.12%) PowerShell
Qualifications
1 10 (10.20%) Degree
2 6 (6.12%) Microsoft Certification
3 5 (5.10%) Computer Science Degree
4 1 (1.02%) CCAA
4 1 (1.02%) CCNA
4 1 (1.02%) Cisco Certification
4 1 (1.02%) Citrix Certification
4 1 (1.02%) DBS Check
4 1 (1.02%) MCP
4 1 (1.02%) MCTS
4 1 (1.02%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (3.06%) GDPR
2 2 (2.04%) Cyber Essentials
3 1 (1.02%) Accessibility
3 1 (1.02%) QA
3 1 (1.02%) SLA
System Software
1 46 (46.94%) Active Directory
2 8 (8.16%) Hyper-V
3 7 (7.14%) Docker
3 7 (7.14%) VMware Infrastructure
4 6 (6.12%) vSphere
5 2 (2.04%) Terminal Services
6 1 (1.02%) Firmware
6 1 (1.02%) Terminal Server
6 1 (1.02%) Virtual Desktop
Systems Management
1 16 (16.33%) SCCM
2 11 (11.22%) Microsoft Intune
3 7 (7.14%) Ansible
3 7 (7.14%) Kubernetes
4 3 (3.06%) NetCrunch
5 1 (1.02%) FortiGate
5 1 (1.02%) Graylog
5 1 (1.02%) SmoothWall
Vendors
1 40 (40.82%) Microsoft
2 14 (14.29%) VMware
3 8 (8.16%) HP
4 7 (7.14%) Cisco
4 7 (7.14%) Palo Alto
5 6 (6.12%) Dell
6 5 (5.10%) Bloomberg
6 5 (5.10%) Sage
7 4 (4.08%) Google
7 4 (4.08%) Sophos
8 3 (3.06%) Citrix
8 3 (3.06%) Draytek
8 3 (3.06%) Ivanti
8 3 (3.06%) Splunk
9 2 (2.04%) Acronis
9 2 (2.04%) Aruba
9 2 (2.04%) ConnectWise
9 2 (2.04%) Datto
9 2 (2.04%) Veeam
9 2 (2.04%) WatchGuard