Genesys Contract Job Trends

Genesys
UK

The table below provides summary statistics for contract job vacancies requiring knowledge or experience of Genesys products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited Genesys over the 6 months leading up to 22 September 2025, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within Genesys.

6 months to
22 Sep 2025
Same period 2024 Same period 2023
Rank 513 491 620
Rank change year-on-year -22 +129 +198
Contract jobs citing Genesys 27 71 30
As % of all contract jobs advertised in the UK 0.083% 0.19% 0.060%
As % of the Vendors category 0.18% 0.42% 0.13%
Number of daily rates quoted 17 50 21
10th Percentile £127 £344 £209
25th Percentile £350 £425 £438
Median daily rate (50th Percentile) £500 £498 £575
Median % change year-on-year +0.50% -13.48% +6.98%
75th Percentile £575 £638 £700
90th Percentile £643 £700 £800
UK excluding London median daily rate £463 £438 £475
% change year-on-year +5.71% -7.89% +8.57%
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile - - £101.75
Median hourly rate £16.35 - £103.50
75th Percentile - - £105.25
90th Percentile - - -
UK excluding London median hourly rate £16.35 - £103.50

All Vendors
UK

Genesys falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 15,418 16,861 22,228
As % of all contract IT jobs advertised in the UK 47.47% 44.36% 44.65%
Number of daily rates quoted 9,448 10,081 14,389
10th Percentile £275 £285 £263
25th Percentile £403 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -0.94%
75th Percentile £613 £625 £638
90th Percentile £700 £731 £731
UK excluding London median daily rate £480 £500 £500
% change year-on-year -4.00% - +3.09%
Number of hourly rates quoted 800 656 659
10th Percentile £14.69 £14.46 £15.25
25th Percentile £17.52 £15.62 £18.66
Median hourly rate £25.15 £31.00 £44.50
Median % change year-on-year -18.87% -30.34% +86.11%
75th Percentile £43.75 £63.84 £64.50
90th Percentile £68.00 £70.00 £75.60
UK excluding London median hourly rate £21.10 £30.00 £42.75
% change year-on-year -29.67% -29.82% +113.75%

Genesys
Job Vacancy Trend

Job postings citing Genesys as a proportion of all IT jobs advertised.

Job vacancy trend for Genesys in the UK

Genesys
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Genesys.

Contractor daily rate distribution trend for jobs in the UK citing Genesys

Genesys
Daily Rate Histogram

Daily rate distribution for jobs citing Genesys over the 6 months to 22 September 2025.

Daily rate histogram for Genesys in the UK

Genesys
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Genesys.

Contractor hourly rate distribution trend for jobs in the UK citing Genesys

Genesys
Top 14 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Genesys within the UK over the 6 months to 22 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England 0 22 £550 +16.03% 17
UK excluding London -17 16 £463 +5.71% 13
London +2 7 £550 +16.28% 10
Midlands - 5 £463 -
Work from Home -22 4 £69 -86.20% 15
Scotland - 4 £69 - 4
North of England -23 3 £350 -49.20% 4
East Midlands - 3 £450 -
East of England 0 2 £625 +47.06%
West Midlands - 2 £475 -
Yorkshire - 2 £338 - 3
South East +8 1 £650 +48.57% 5
North West -9 1 £550 -20.17% 1
South West - 1 - -

Genesys
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) Confluence
1 2 (7.41%) FileNet
Applications
1 9 (33.33%) Chatbot
2 3 (11.11%) Sketch
3 2 (7.41%) Microsoft Excel
3 2 (7.41%) Microsoft Office
4 1 (3.70%) Adobe Illustrator
4 1 (3.70%) InDesign
4 1 (3.70%) Microsoft PowerPoint
4 1 (3.70%) Photoshop
Business Applications
1 2 (7.41%) Sprinklr
Cloud Services
1 6 (22.22%) Figma
2 4 (14.81%) Azure
3 3 (11.11%) ChatGPT
3 3 (11.11%) IBM Watson
3 3 (11.11%) SaaS
4 2 (7.41%) AWS
5 1 (3.70%) Amazon CloudWatch
5 1 (3.70%) AWS CloudFormation
5 1 (3.70%) Azure Cognitive Services
5 1 (3.70%) Dynamics 365
5 1 (3.70%) Microsoft 365
5 1 (3.70%) Microsoft Copilot
5 1 (3.70%) Oracle CX
5 1 (3.70%) Power Platform
5 1 (3.70%) Salesforce Einstein
5 1 (3.70%) Salesforce Sales Cloud
5 1 (3.70%) Salesforce Service Cloud
5 1 (3.70%) Twilio
5 1 (3.70%) WhatsApp
Communications & Networking
1 2 (7.41%) Firewall
1 2 (7.41%) WAN
2 1 (3.70%) BGP
2 1 (3.70%) IPv4
2 1 (3.70%) IPv6
2 1 (3.70%) LAN
2 1 (3.70%) MPLS
2 1 (3.70%) OSPF
2 1 (3.70%) SD-WAN
2 1 (3.70%) Unified Communications
2 1 (3.70%) WebEx
Database & Business Intelligence
1 2 (7.41%) Elasticsearch
Development Applications
1 2 (7.41%) JIRA
2 1 (3.70%) Dreamweaver
General
1 10 (37.04%) Finance
2 7 (25.93%) Analytical Skills
2 7 (25.93%) Social Skills
3 5 (18.52%) Banking
3 5 (18.52%) Retail
4 3 (11.11%) Documentation Skills
4 3 (11.11%) Legal
5 2 (7.41%) Marketing
5 2 (7.41%) Public Sector
6 1 (3.70%) Publishing
6 1 (3.70%) Telecoms
Job Titles
1 6 (22.22%) Designer
2 4 (14.81%) Analyst
3 3 (11.11%) Architect
4 2 (7.41%) Business Analyst
4 2 (7.41%) Consultant
4 2 (7.41%) Delivery Manager
4 2 (7.41%) Implementation Consultant
4 2 (7.41%) Support Analyst
5 1 (3.70%) 1st Line Support Analyst
5 1 (3.70%) 2nd Line Support Analyst
5 1 (3.70%) Cloud Developer
5 1 (3.70%) Customer Analyst
5 1 (3.70%) Customer Support Analyst
5 1 (3.70%) DevOps Engineer
5 1 (3.70%) Genesys Engineer
5 1 (3.70%) Implementation Specialist
5 1 (3.70%) Network Architect
5 1 (3.70%) Scrum Master
5 1 (3.70%) Technical Business Analyst
5 1 (3.70%) Web Specialist
Libraries, Frameworks & Software Standards
1 3 (11.11%) Elastic Stack
2 1 (3.70%) CSS
2 1 (3.70%) Flash
2 1 (3.70%) HTML
Miscellaneous
1 3 (11.11%) Data Protection Act
1 3 (11.11%) Enterprise Software
1 3 (11.11%) Greenfield Project
1 3 (11.11%) IVR
2 2 (7.41%) Management Information System
3 1 (3.70%) Blog
3 1 (3.70%) Data Centre
3 1 (3.70%) Hybrid Cloud
3 1 (3.70%) Social Media
Operating Systems
1 1 (3.70%) Windows
Processes & Methodologies
1 9 (33.33%) Agile
1 9 (33.33%) Artificial Intelligence
1 9 (33.33%) Conversational UI
1 9 (33.33%) User Experience
2 8 (29.63%) Stakeholder Management
3 7 (25.93%) Natural Language Processing
3 7 (25.93%) Problem-Solving
3 7 (25.93%) Project Management
3 7 (25.93%) UX Design
4 6 (22.22%) Conversational AI
4 6 (22.22%) LLM
5 5 (18.52%) CRM
5 5 (18.52%) Customer Service
6 4 (14.81%) Analytics
6 4 (14.81%) Customer Experience
6 4 (14.81%) DevOps
6 4 (14.81%) ITIL
6 4 (14.81%) Sentiment Analysis
6 4 (14.81%) Strategic Thinking
7 3 (11.11%) Performance Metrics
Programming Languages
1 4 (14.81%) JavaScript
2 3 (11.11%) SQL
3 2 (7.41%) PHP
3 2 (7.41%) Python
4 1 (3.70%) Java
Qualifications
1 3 (11.11%) Degree
2 2 (7.41%) AWS Certification
2 2 (7.41%) Computer Science Degree
2 2 (7.41%) ITIL Certification
2 2 (7.41%) Security Cleared
3 1 (3.70%) Azure Certification
3 1 (3.70%) BPSS Clearance
3 1 (3.70%) CCIE
3 1 (3.70%) CCNP
3 1 (3.70%) Cisco Certification
3 1 (3.70%) ISTQB
3 1 (3.70%) ISTQB Foundation Certification
3 1 (3.70%) SC Cleared
Quality Assurance & Compliance
1 1 (3.70%) Accessibility
System Software
1 1 (3.70%) Docker
Systems Management
1 2 (7.41%) Grafana
1 2 (7.41%) Kibana
1 2 (7.41%) logstash
2 1 (3.70%) Ansible
2 1 (3.70%) HAProxy
2 1 (3.70%) Terraform
Vendors
1 3 (11.11%) IBM
1 3 (11.11%) Microsoft
1 3 (11.11%) Oracle
2 2 (7.41%) Avaya
2 2 (7.41%) KANA
3 1 (3.70%) Adobe
3 1 (3.70%) AppDynamics
3 1 (3.70%) Cisco
3 1 (3.70%) Citrix
3 1 (3.70%) CyberArk
3 1 (3.70%) F5
3 1 (3.70%) Facebook
3 1 (3.70%) Instagram
3 1 (3.70%) Mitel
3 1 (3.70%) Salesforce
3 1 (3.70%) SAP
3 1 (3.70%) ServiceNow
3 1 (3.70%) Twitter
3 1 (3.70%) YouTube