Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for Operations Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Operations Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Operations Management
UK
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 766 752 745
Rank change year-on-year -14 -7 +46
Contract jobs citing Operations Management 113 136 141
As % of all contract IT jobs advertised in the UK 0.11% 0.13% 0.12%
As % of the Processes & Methodologies category 0.13% 0.16% 0.15%
Number of daily rates quoted 74 105 101
UK median daily rate £423 £475 £425
Median daily rate % change year-on-year -11.05% +11.76% +1.19%
10th Percentile £313 £291 £319
90th Percentile £656 £635 £675
UK excluding London median daily rate £400 £463 £425
% change year-on-year -13.51% +8.82% +8.97%
Number of hourly rates quoted 0 3 0
UK median hourly rate - £30.00 -
UK excluding London median hourly rate - £23.84 -

Operations Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 86424 87276 93513
As % of all contract IT jobs advertised in the UK 84.51% 83.91% 81.77%
Number of daily rates quoted 57570 57725 60596
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £281 £263 £263
90th Percentile £630 £600 £600
UK excluding London median daily rate £400 £400 £385
% change year-on-year - +3.90% +2.67%
Number of hourly rates quoted 2044 2323 2749
UK median hourly rate £23.63 £24.00 £22.50
Median hourly rate % change year-on-year -1.56% +6.67% +18.42%
10th Percentile £11.44 £11.26 £11.50
90th Percentile £49.75 £48.75 £47.71
UK excluding London median hourly rate £24.00 £24.50 £23.75
% change year-on-year -2.04% +3.16% +18.75%

Operations Management
Job Vacancy Trend

Job postings citing Operations Management as a percentage of all IT jobs advertised.

Job vacancy trend for Operations Management in the UK

Operations Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Operations Management.

Contractor daily rate trend for Operations Management in the UK

Operations Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Operations Management over the 6 months to 20 November 2017.

Contractor daily rate histogram for Operations Management in the UK

Operations Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Operations Management.

Contractor hourly rate trend for Operations Management in the UK

Operations Management
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Operations Management within the UK over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 108 £420 -10.40% 17
UK excluding London +13 67 £400 -13.51% 13
London -18 41 £450 -5.26% 5
South East -9 32 £425 -10.53% 3
North of England +53 19 £350 - 5
North West +21 9 £351 -51.66% 1
Yorkshire +19 8 £325 - 4
East of England -17 7 £850 +70.00% 1
South West +14 4 £394 -12.50% 2
Midlands +19 3 £413 -2.94% 1
North East +52 2 - -
East Midlands +3 2 - - 1
Scotland -15 2 - - 1
West Midlands +22 1 £413 -2.94%

For the 6 months to 20 November 2017, IT contractor jobs citing Operations Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Operations Management.

1 52 (46.02%) ITIL
2 43 (38.05%) Service Management
3 27 (23.89%) ITSM
4 25 (22.12%) ServiceNow
5 21 (18.58%) CMDB
6 19 (16.81%) Finance
6 19 (16.81%) Microsoft Azure
7 17 (15.04%) ITIL V3
7 17 (15.04%) Configuration Management
7 17 (15.04%) Windows
7 17 (15.04%) PowerShell
8 15 (13.27%) Project Management
8 15 (13.27%) Microsoft
9 14 (12.39%) Service Delivery
9 14 (12.39%) Change Management
10 13 (11.50%) Active Directory
11 12 (10.62%) Migration
11 12 (10.62%) Office 365
12 11 (9.73%) ITIL Foundation Certificate
12 11 (9.73%) Translating Business Requirements
12 11 (9.73%) Service Design
12 11 (9.73%) Agile Software Development
12 11 (9.73%) Incident Management
12 11 (9.73%) Degree
13 10 (8.85%) Security Cleared
13 10 (8.85%) Stakeholder Management
13 10 (8.85%) Unix
13 10 (8.85%) Linux
13 10 (8.85%) DevOps
13 10 (8.85%) Analytical Skills

Operations Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.54%) SharePoint
2 3 (2.65%) CMS
3 2 (1.77%) Oracle SOA Suite
3 2 (1.77%) Skype for Business
3 2 (1.77%) WebLogic
4 1 (0.88%) Apache
4 1 (0.88%) nginx
Applications
1 2 (1.77%) Microsoft Project
2 1 (0.88%) Microsoft Office
Business Applications
1 4 (3.54%) Remedy ITSM
2 3 (2.65%) Dynamics CRM
3 2 (1.77%) Oracle Retail
3 2 (1.77%) SAP PP
Cloud Services
1 19 (16.81%) Microsoft Azure
2 12 (10.62%) Office 365
3 8 (7.08%) Amazon AWS
3 8 (7.08%) Azure Active Directory
4 4 (3.54%) IaaS
5 2 (1.77%) GitHub
5 2 (1.77%) PaaS
5 2 (1.77%) SaaS
6 1 (0.88%) Dynamics 365
6 1 (0.88%) Yammer
Communications & Networking
1 5 (4.42%) Skype
1 5 (4.42%) SNMP
2 4 (3.54%) DHCP
2 4 (3.54%) TCP/IP
2 4 (3.54%) Wireless
3 2 (1.77%) DNS
3 2 (1.77%) LDAP
4 1 (0.88%) Firewall
4 1 (0.88%) HTTP
4 1 (0.88%) Internet
4 1 (0.88%) Intrusion Detection
4 1 (0.88%) MPLS
4 1 (0.88%) Network Security
4 1 (0.88%) Reverse Proxy
4 1 (0.88%) SAN
4 1 (0.88%) SSH
4 1 (0.88%) tcpdump
4 1 (0.88%) VPN
4 1 (0.88%) Wireshark
Database & Business Intelligence
1 4 (3.54%) Oracle Database
1 4 (3.54%) SQL Server
2 3 (2.65%) MySQL
3 2 (1.77%) GIS
3 2 (1.77%) Oracle BI EE
3 2 (1.77%) Oracle ODI
4 1 (0.88%) Azure SQL Data Warehouse
4 1 (0.88%) Azure SQL Database
4 1 (0.88%) Data Warehouse
4 1 (0.88%) SQLPlus
Development Applications
1 6 (5.31%) Jenkins
2 4 (3.54%) Team Foundation Server
3 2 (1.77%) Bitbucket
3 2 (1.77%) JIRA
3 2 (1.77%) Oracle Forms
3 2 (1.77%) Subversion
3 2 (1.77%) TeamCity
3 2 (1.77%) Visual Studio
4 1 (0.88%) JMeter
4 1 (0.88%) LoadRunner
4 1 (0.88%) Rational DOORS
4 1 (0.88%) Selenium
4 1 (0.88%) TestDirector
General
1 19 (16.81%) Finance
2 9 (7.96%) Banking
3 6 (5.31%) Manufacturing
3 6 (5.31%) Retail
4 4 (3.54%) Telecoms
5 3 (2.65%) Aerospace
5 3 (2.65%) Investment Banking
6 2 (1.77%) Back Office
6 2 (1.77%) Games
6 2 (1.77%) Marketing
7 1 (0.88%) Advertising
7 1 (0.88%) Billing
7 1 (0.88%) German Language
Job Titles
1 16 (14.16%) Consultant
2 15 (13.27%) Architect
3 12 (10.62%) Operations Manager
3 12 (10.62%) Service Manager
4 10 (8.85%) Analyst
5 9 (7.96%) Service Architect
6 7 (6.19%) Service Transition Specialist
7 6 (5.31%) Administrator
7 6 (5.31%) Azure Consultant
7 6 (5.31%) Developer
8 5 (4.42%) Business Analyst
8 5 (4.42%) Incident Manager
8 5 (4.42%) IT Manager
8 5 (4.42%) IT Services Manager
8 5 (4.42%) ServiceNow Developer
8 5 (4.42%) Solutions Architect
9 4 (3.54%) Implementation Consultant
9 4 (3.54%) IT Architect
9 4 (3.54%) Service Design Specialist
9 4 (3.54%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 9 (7.96%) REST
2 7 (6.19%) SOAP
2 7 (6.19%) Web Services
3 2 (1.77%) AngularJS
3 2 (1.77%) CSS
3 2 (1.77%) HTML
3 2 (1.77%) J2EE
3 2 (1.77%) JSON
3 2 (1.77%) Middleware
3 2 (1.77%) XML
4 1 (0.88%) .NET
4 1 (0.88%) EDI
4 1 (0.88%) Flash
4 1 (0.88%) Regular Expression
Miscellaneous
1 21 (18.58%) CMDB
2 10 (8.85%) Analytical Skills
3 8 (7.08%) Management Information System
4 6 (5.31%) Data Centre
4 6 (5.31%) Public Cloud
5 5 (4.42%) User Experience
6 4 (3.54%) Computer Science
7 2 (1.77%) Hybrid Cloud
8 1 (0.88%) Clustering
8 1 (0.88%) Driving Licence
8 1 (0.88%) Enterprise Software
8 1 (0.88%) Security Operations Centre
8 1 (0.88%) Virtual Team
Operating Systems
1 17 (15.04%) Windows
2 10 (8.85%) Linux
2 10 (8.85%) Unix
3 7 (6.19%) Windows Server 2008
4 6 (5.31%) Windows 7
5 5 (4.42%) Windows 10
6 4 (3.54%) Windows Server
7 3 (2.65%) VMS
7 3 (2.65%) Windows Server 2012
8 2 (1.77%) Windows Server 2003
9 1 (0.88%) Red Hat Enterprise Linux
9 1 (0.88%) Solaris
9 1 (0.88%) Ubuntu
Processes & Methodologies
1 52 (46.02%) ITIL
2 43 (38.05%) Service Management
3 27 (23.89%) ITSM
4 17 (15.04%) Configuration Management
4 17 (15.04%) ITIL V3
5 15 (13.27%) Project Management
6 14 (12.39%) Change Management
6 14 (12.39%) Service Delivery
7 12 (10.62%) Migration
8 11 (9.73%) Agile Software Development
8 11 (9.73%) Incident Management
8 11 (9.73%) Service Design
8 11 (9.73%) Translating Business Requirements
9 10 (8.85%) Continuous Improvement
9 10 (8.85%) DevOps
9 10 (8.85%) Stakeholder Management
10 9 (7.96%) Disaster Recovery
10 9 (7.96%) Performance Management
11 8 (7.08%) BCP
11 8 (7.08%) Technical Architecture
Programming Languages
1 17 (15.04%) PowerShell
2 7 (6.19%) JavaScript
3 5 (4.42%) Shell Script
4 4 (3.54%) SQL
5 2 (1.77%) C
5 2 (1.77%) Java
5 2 (1.77%) PL/SQL
6 1 (0.88%) R
Qualifications
1 11 (9.73%) Degree
1 11 (9.73%) ITIL Foundation Certificate
2 10 (8.85%) Security Cleared
3 7 (6.19%) Microsoft Certification
3 7 (6.19%) SC Cleared
4 6 (5.31%) ITIL Certification
5 5 (4.42%) MCSA
5 5 (4.42%) MCSE
6 3 (2.65%) MCP
6 3 (2.65%) PRINCE2 Certification
7 2 (1.77%) Computer Science Degree
7 2 (1.77%) MCDBA
7 2 (1.77%) PMP
8 1 (0.88%) CEH
8 1 (0.88%) CISSP
8 1 (0.88%) DV Cleared
8 1 (0.88%) ISEB
8 1 (0.88%) PMI Certification
8 1 (0.88%) RHCE
8 1 (0.88%) RHCSA
Quality Assurance & Compliance
1 9 (7.96%) SLA
2 7 (6.19%) ISO/IEC 20000
3 3 (2.65%) QA
4 1 (0.88%) Disclosure Scotland
4 1 (0.88%) ISO/IEC 27001
System Software
1 13 (11.50%) Active Directory
2 6 (5.31%) Docker
3 4 (3.54%) Hyper-V
3 4 (3.54%) Microsoft App-V
4 2 (1.77%) Virtual Servers
4 2 (1.77%) VMware Infrastructure
4 2 (1.77%) Xen
5 1 (0.88%) LXC
5 1 (0.88%) Veritas Cluster Server
5 1 (0.88%) XenDesktop
Systems Management
1 8 (7.08%) SCCM
2 5 (4.42%) Microsoft Intune
3 4 (3.54%) MOM
3 4 (3.54%) Opscode Chef
3 4 (3.54%) Puppet
3 4 (3.54%) Tivoli Storage Manager
4 2 (1.77%) Ansible
4 2 (1.77%) Terraform
5 1 (0.88%) CSIRT
5 1 (0.88%) EMC NetWorker
5 1 (0.88%) HP Quality Center
5 1 (0.88%) Nagios
5 1 (0.88%) Veritas Storage Foundation
Vendors
1 25 (22.12%) ServiceNow
2 15 (13.27%) Microsoft
3 6 (5.31%) HP
3 6 (5.31%) Oracle
4 5 (4.42%) SAP
4 5 (4.42%) Snow
4 5 (4.42%) Splunk
5 4 (3.54%) Remedy
6 3 (2.65%) BMC
6 3 (2.65%) Capita
6 3 (2.65%) VMware
7 2 (1.77%) F5
7 2 (1.77%) Retek
8 1 (0.88%) ArcSight
8 1 (0.88%) Citrix
8 1 (0.88%) EMC
8 1 (0.88%) IBM
8 1 (0.88%) Red Hat
8 1 (0.88%) Sun
8 1 (0.88%) Veritas