Customer Analyst Jobs in England

Customer Analyst
UK > England

The median Customer Analyst salary in England is £38,500 per year according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 777 583 1058
Rank change year-on-year -194 +475 -223
Permanent jobs requiring a Customer Analyst 62 357 97
As % of all permanent jobs advertised in England 0.072% 0.40% 0.073%
As % of the Job Titles category 0.076% 0.43% 0.076%
Number of salaries quoted 51 55 49
10th Percentile £26,250 £31,200 £26,800
25th Percentile £36,250 £35,500 £31,569
Median annual salary (50th Percentile) £38,500 £47,500 £40,000
Median % change year-on-year -18.95% +18.75% +33.33%
75th Percentile £58,750 £57,931 £47,500
90th Percentile £61,250 £60,000 £53,750
UK median annual salary £38,500 £47,500 £40,000
% change year-on-year -18.95% +18.75% +33.33%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,157 82,189 127,880
% of permanent jobs with a recognized job title 94.48% 91.48% 96.07%
Number of salaries quoted 60,579 52,238 74,819
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Customer Analyst
Job Vacancy Trend in England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Analyst in England.

Salary trend for Customer Analyst in England

Customer Analyst
Salary Histogram in England

Salary distribution for jobs citing Customer Analyst in England over the 6 months to 11 May 2024.

Salary histogram for Customer Analyst in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the England region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +3 23 £55,000 +44.74% 1
London +106 21 £44,000 -25.11% 10
West Midlands +17 20 £55,000 +44.74%
South West -26 8 £37,500 -31.67%
North of England -183 6 £31,750 -25.29% 2
South East -15 4 £27,500 -23.61% 5
North West - 4 £31,750 - 1
East Midlands - 3 £28,000 - 1
Yorkshire -118 2 £55,000 +29.41% 1
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 11 May 2024, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Analyst in the job title.

1 40 (64.52%) Microsoft Excel
2 38 (61.29%) Power BI
2 38 (61.29%) Power Platform
3 36 (58.06%) Analytics
4 34 (54.84%) SQL
5 33 (53.23%) Python
6 30 (48.39%) Business Intelligence
7 25 (40.32%) Tableau
8 23 (37.10%) Finance
9 22 (35.48%) Degree
10 20 (32.26%) Customer Experience
10 20 (32.26%) Visualisation
11 19 (30.65%) Decision-Making
12 18 (29.03%) Analytical Skills
12 18 (29.03%) Social Skills
13 16 (25.81%) CRM
14 14 (22.58%) Actionable Insight
14 14 (22.58%) Microsoft
14 14 (22.58%) Retail
15 13 (20.97%) Customer Insight
16 12 (19.35%) Data Analytics
16 12 (19.35%) Continuous Improvement
16 12 (19.35%) Data Visualisation
16 12 (19.35%) Customer Service
17 11 (17.74%) Onboarding
18 10 (16.13%) Collaborative Working
18 10 (16.13%) Data Science
19 9 (14.52%) Data Munging
19 9 (14.52%) Databricks
19 9 (14.52%) Azure

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.45%) SAS
Applications
1 40 (64.52%) Microsoft Excel
2 4 (6.45%) Microsoft PowerPoint
Cloud Services
1 38 (61.29%) Power Platform
2 9 (14.52%) Azure
2 9 (14.52%) Azure Synapse Analytics
3 4 (6.45%) Adobe Analytics
3 4 (6.45%) GCP
3 4 (6.45%) Google Analytics
Communications & Networking
1 4 (6.45%) SMS
Database & Business Intelligence
1 38 (61.29%) Power BI
2 25 (40.32%) Tableau
3 9 (14.52%) Data Mining
4 8 (12.90%) Oracle BI EE
5 7 (11.29%) Power Query
6 5 (8.06%) Big Data
6 5 (8.06%) SQL Server
7 4 (6.45%) BigQuery
General
1 23 (37.10%) Finance
2 18 (29.03%) Analytical Skills
2 18 (29.03%) Social Skills
3 14 (22.58%) Retail
4 9 (14.52%) Manufacturing
5 8 (12.90%) Marketing
6 4 (6.45%) Banking
6 4 (6.45%) Financial Institution
7 3 (4.84%) Billing
8 2 (3.23%) Legal
8 2 (3.23%) Public Sector
9 1 (1.61%) Inclusion and Diversity
9 1 (1.61%) Influencing Skills
Libraries, Frameworks & Software Standards
1 2 (3.23%) .NET
1 2 (3.23%) Flash
Miscellaneous
1 11 (17.74%) Onboarding
2 4 (6.45%) Clustering
3 2 (3.23%) PropTech
4 1 (1.61%) Enterprise Software
Processes & Methodologies
1 36 (58.06%) Analytics
2 30 (48.39%) Business Intelligence
3 20 (32.26%) Customer Experience
3 20 (32.26%) Visualisation
4 19 (30.65%) Decision-Making
5 16 (25.81%) CRM
6 14 (22.58%) Actionable Insight
7 13 (20.97%) Customer Insight
8 12 (19.35%) Continuous Improvement
8 12 (19.35%) Customer Service
8 12 (19.35%) Data Analytics
8 12 (19.35%) Data Visualisation
9 10 (16.13%) Collaborative Working
9 10 (16.13%) Data Science
10 9 (14.52%) Data Munging
10 9 (14.52%) Machine Learning
10 9 (14.52%) Statistical Modelling
11 8 (12.90%) Financial Analysis
11 8 (12.90%) Performance Metrics
11 8 (12.90%) Problem-Solving
Programming Languages
1 34 (54.84%) SQL
2 33 (53.23%) Python
3 8 (12.90%) R
3 8 (12.90%) VBA
4 7 (11.29%) Data Analysis Expressions
5 1 (1.61%) T-SQL
Qualifications
1 22 (35.48%) Degree
2 3 (4.84%) Master's Degree
Vendors
1 14 (22.58%) Microsoft
2 9 (14.52%) Alteryx
2 9 (14.52%) Databricks
3 8 (12.90%) Oracle
4 4 (6.45%) Adobe
4 4 (6.45%) Coremetrics
4 4 (6.45%) Google