1st Line Engineer Jobs in the UK excluding London

First Line Engineer
UK > UK excluding London

The median First Line Engineer salary in the UK excluding London is £25,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 626 614 721
Rank change year-on-year -12 +107 -106
Permanent jobs requiring a 1st Line Engineer 129 137 110
As % of all permanent jobs advertised in the UK excluding London 0.18% 0.22% 0.16%
As % of the Job Titles category 0.19% 0.25% 0.16%
Number of salaries quoted 128 133 104
10th Percentile £21,000 £22,000 £19,575
25th Percentile £22,489 £23,250 £20,188
Median annual salary (50th Percentile) £25,500 £25,000 £22,500
Median % change year-on-year +2.00% +11.11% +5.88%
75th Percentile £28,750 £28,000 £26,500
90th Percentile £35,450 £28,750 £28,000
UK median annual salary £26,000 £25,250 £23,500
% change year-on-year +2.97% +7.45% +6.82%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,472 55,237 67,618
% of permanent jobs with a recognized job title 94.80% 89.31% 95.79%
Number of salaries quoted 47,163 31,304 42,933
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

1st Line Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 1st Line Engineer in the UK excluding London

1st Line Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 1st Line Engineer in the UK excluding London.

Salary trend for 1st Line Engineer in the UK excluding London

1st Line Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 1st Line Engineer in the UK excluding London over the 6 months to 26 April 2024.

Salary histogram for 1st Line Engineer in the UK excluding London

1st Line Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Engineer within the UK excluding London region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +26 37 £24,000 -4.00% 11
North of England +47 27 £23,000 -11.54% 3
North West +14 19 £23,000 -9.80% 3
South West -22 16 £27,000 - 3
Northern Ireland +39 14 £35,000 +34.62% 2
Midlands -16 11 £25,500 +2.00% 8
Scotland -54 10 £27,500 +15.18% 1
East of England +14 9 £25,000 - 4
East Midlands -33 6 £25,500 +2.00% 5
North East - 5 £22,000 -
Wales - 5 £22,000 - 2
West Midlands +19 4 £26,116 +5.52% 3
Yorkshire +87 3 £23,500 -9.62%
1st Line Engineer
UK

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 26 April 2024, 1st Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 1st Line Engineer in the job title.

1 84 (65.12%) Microsoft 365
2 75 (58.14%) Windows
3 74 (57.36%) Microsoft
4 54 (41.86%) Customer Service
5 53 (41.09%) Active Directory
6 52 (40.31%) Social Skills
7 34 (26.36%) Windows Server
8 24 (18.60%) Azure
9 22 (17.05%) Microsoft Office
9 22 (17.05%) Finance
10 20 (15.50%) Problem-Solving
11 19 (14.73%) Mentoring
11 19 (14.73%) SLA
12 18 (13.95%) Service Delivery
12 18 (13.95%) Public Sector
13 17 (13.18%) Windows 10
13 17 (13.18%) Firewall
13 17 (13.18%) Telecoms
14 16 (12.40%) ITIL
14 16 (12.40%) SharePoint
14 16 (12.40%) Manufacturing
14 16 (12.40%) VMware
14 16 (12.40%) Incident Management
14 16 (12.40%) Organisational Skills
15 15 (11.63%) VPN
15 15 (11.63%) Microsoft Certification
16 14 (10.85%) WAN
16 14 (10.85%) Customer Experience
16 14 (10.85%) Coaching
17 13 (10.08%) Entra ID

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.40%) SharePoint
2 9 (6.98%) Microsoft Exchange
Applications
1 22 (17.05%) Microsoft Office
2 9 (6.98%) Microsoft Excel
3 5 (3.88%) MS Visio
Cloud Services
1 84 (65.12%) Microsoft 365
2 24 (18.60%) Azure
3 13 (10.08%) Entra ID
4 2 (1.55%) Google Workspace
4 2 (1.55%) OneDrive
4 2 (1.55%) WhatsApp
5 1 (0.78%) Cloud Computing
5 1 (0.78%) Mimecast
5 1 (0.78%) Nutanix
Communications & Networking
1 17 (13.18%) Firewall
2 15 (11.63%) VPN
3 14 (10.85%) WAN
4 11 (8.53%) LAN
4 11 (8.53%) VLAN
4 11 (8.53%) VoIP
5 9 (6.98%) Remote Desktop
6 7 (5.43%) Wireless
7 6 (4.65%) Broadband
8 5 (3.88%) Unified Communications
9 4 (3.10%) DHCP
9 4 (3.10%) TCP/IP
9 4 (3.10%) Wi-Fi
10 3 (2.33%) ADSL
10 3 (2.33%) DNS
10 3 (2.33%) Internet
11 2 (1.55%) IPsec
12 1 (0.78%) Intranet
12 1 (0.78%) Network Security
12 1 (0.78%) Skype
Database & Business Intelligence
1 7 (5.43%) Amazon RDS
General
1 52 (40.31%) Social Skills
2 22 (17.05%) Finance
3 18 (13.95%) Public Sector
4 17 (13.18%) Telecoms
5 16 (12.40%) Manufacturing
5 16 (12.40%) Organisational Skills
6 12 (9.30%) Electronics
6 12 (9.30%) Marketing
7 6 (4.65%) Analytical Skills
7 6 (4.65%) Retail
8 3 (2.33%) Games
9 2 (1.55%) Fire and Rescue
9 2 (1.55%) Law
9 2 (1.55%) Local Government
Miscellaneous
1 8 (6.20%) Driving Licence
2 7 (5.43%) Management Information System
3 5 (3.88%) PMI
3 5 (3.88%) Replication
4 3 (2.33%) Self-Motivation
5 1 (0.78%) Data Protection Act
5 1 (0.78%) Linux Command Line
5 1 (0.78%) Smartphone
Operating Systems
1 75 (58.14%) Windows
2 34 (26.36%) Windows Server
3 17 (13.18%) Windows 10
4 6 (4.65%) Linux
4 6 (4.65%) Windows Server 2019
5 4 (3.10%) Debian
6 2 (1.55%) Windows 7
6 2 (1.55%) Windows 8
7 1 (0.78%) Mac OS
7 1 (0.78%) Windows Server 2012
7 1 (0.78%) Windows Server 2016
Processes & Methodologies
1 54 (41.86%) Customer Service
2 20 (15.50%) Problem-Solving
3 19 (14.73%) Mentoring
4 18 (13.95%) Service Delivery
5 16 (12.40%) Incident Management
5 16 (12.40%) ITIL
6 14 (10.85%) Coaching
6 14 (10.85%) Customer Experience
7 12 (9.30%) Business Intelligence
7 12 (9.30%) Customer-Centricity
7 12 (9.30%) Digital Marketing
7 12 (9.30%) Programme Management
8 10 (7.75%) Service Management
9 8 (6.20%) Infrastructure Engineering
10 6 (4.65%) Continuous Improvement
11 5 (3.88%) Capacity Planning
11 5 (3.88%) Customer-Centric Approach
11 5 (3.88%) ITSM
11 5 (3.88%) Proactive Monitoring
11 5 (3.88%) Ticket Management
Programming Languages
1 5 (3.88%) SQL
2 1 (0.78%) PowerShell
Qualifications
1 15 (11.63%) Microsoft Certification
2 11 (8.53%) Degree
3 7 (5.43%) ITIL Foundation Certificate
4 5 (3.88%) CCNA
4 5 (3.88%) Cisco Certification
4 5 (3.88%) DBS Check
4 5 (3.88%) Network+ Certification
4 5 (3.88%) PMI Certification
5 4 (3.10%) MCITP
6 3 (2.33%) A+ Certification
7 1 (0.78%) BPSS Clearance
7 1 (0.78%) MCP
7 1 (0.78%) Security Cleared
Quality Assurance & Compliance
1 19 (14.73%) SLA
2 4 (3.10%) GDPR
System Software
1 53 (41.09%) Active Directory
2 8 (6.20%) VMware Infrastructure
3 5 (3.88%) vSphere
4 4 (3.10%) Hyper-V
5 1 (0.78%) VirtualBox
5 1 (0.78%) XenApp
5 1 (0.78%) XenDesktop
Systems Management
1 2 (1.55%) Microsoft Intune
Vendors
1 74 (57.36%) Microsoft
2 16 (12.40%) VMware
3 12 (9.30%) SAP
4 10 (7.75%) Cisco
5 8 (6.20%) Apple
6 6 (4.65%) Fortinet
6 6 (4.65%) Veeam
7 5 (3.88%) BT
7 5 (3.88%) Juniper
7 5 (3.88%) Mitel
8 3 (2.33%) Citrix
9 2 (1.55%) Google
10 1 (0.78%) Avaya
10 1 (0.78%) ConnectWise
10 1 (0.78%) HP
10 1 (0.78%) N-able
10 1 (0.78%) Progress
10 1 (0.78%) SolarWinds
10 1 (0.78%) Sophos
10 1 (0.78%) Ubiquiti