ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 27 25 25
Rank change year-on-year -2 0 +6
Contract jobs citing ITIL 1,178 1,651 2,130
As % of all contract jobs advertised in the UK excluding London 5.75% 7.07% 7.00%
As % of the Processes & Methodologies category 6.81% 7.90% 7.87%
Number of daily rates quoted 782 1,164 1,396
10th Percentile £200 £187 £155
25th Percentile £300 £313 £250
Median daily rate (50th Percentile) £475 £450 £425
Median % change year-on-year +5.56% +5.88% +6.25%
75th Percentile £575 £550 £538
90th Percentile £638 £659 £638
UK median daily rate £488 £463 £460
% change year-on-year +5.41% +0.54% +8.24%
Number of hourly rates quoted 138 135 191
10th Percentile £14.00 £13.34 £13.00
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £17.50 £17.50 £15.50
Median % change year-on-year - +12.90% -18.42%
75th Percentile £23.75 £44.13 £20.26
90th Percentile £46.18 £65.00 £28.75
UK median hourly rate £17.69 £18.75 £16.00
% change year-on-year -5.65% +17.19% -17.71%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,295 20,910 27,075
As % of all contract IT jobs advertised in the UK excluding London 84.44% 89.50% 88.99%
Number of daily rates quoted 10,314 14,450 18,900
10th Percentile £250 £256 £235
25th Percentile £380 £400 £388
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.57%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £651
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 2,056 1,280 1,343
10th Percentile £12.32 £10.99 £12.25
25th Percentile £15.25 £15.50 £14.25
Median hourly rate £38.06 £35.00 £20.00
Median % change year-on-year +8.74% +75.00% -6.98%
75th Percentile £61.26 £65.00 £47.11
90th Percentile £72.90 £73.75 £61.45
UK median hourly rate £36.50 £36.40 £25.68
% change year-on-year +0.29% +41.73% +4.82%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 11 May 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 11 May 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -3 320 £486 +6.76% 147
South West +12 274 £500 -4.76% 99
North of England -10 239 £475 +5.56% 166
Midlands -8 127 £450 +4.65% 131
North West -17 127 £475 - 86
East of England -10 122 £425 +9.68% 74
Yorkshire +16 105 £475 +18.75% 52
West Midlands +7 103 £450 -10.00% 76
Scotland -3 91 £325 -23.08% 39
East Midlands -29 22 £540 +47.95% 55
North East +18 18 £475 +5.56% 28
Wales -26 4 £278 -28.39% 21
Isle of Man - 3 - - 3
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (7.05%) Microsoft Exchange
1 83 (7.05%) SharePoint
2 45 (3.82%) Confluence
3 42 (3.57%) SharePoint Server
4 10 (0.85%) Skype for Business
5 7 (0.59%) SharePoint 2010
6 5 (0.42%) IBM HTTP Server
6 5 (0.42%) WebSphere
6 5 (0.42%) WebSphere Application Server
6 5 (0.42%) WebSphere Portal
7 4 (0.34%) CMS
7 4 (0.34%) Exchange Server 2007
8 3 (0.25%) Drupal
8 3 (0.25%) Exchange Server 2013
8 3 (0.25%) nginx
8 3 (0.25%) SAS
9 2 (0.17%) IBM Notes
10 1 (0.085%) Apache
10 1 (0.085%) MQSeries
10 1 (0.085%) Tomcat
Applications
1 107 (9.08%) Microsoft Office
2 34 (2.89%) Microsoft Excel
3 21 (1.78%) Microsoft PowerPoint
4 4 (0.34%) Microsoft Project
5 3 (0.25%) SPSS
6 1 (0.085%) Adobe Creative Suite
6 1 (0.085%) AutoCAD
Business Applications
1 29 (2.46%) Remedy ITSM
2 9 (0.76%) SAP S/4HANA
3 3 (0.25%) Dynamics GP
3 3 (0.25%) Sage X3
3 3 (0.25%) SAP Oil and Gas
4 2 (0.17%) Salesforce CRM
4 2 (0.17%) SAP HCM
4 2 (0.17%) SAP PM
5 1 (0.085%) Oracle AGIS
5 1 (0.085%) Oracle Assets
5 1 (0.085%) Oracle Cash Management
5 1 (0.085%) Oracle EBS
5 1 (0.085%) Oracle Financials
5 1 (0.085%) Oracle Payables
5 1 (0.085%) Oracle Procure-to-Pay
5 1 (0.085%) Oracle Receivables
5 1 (0.085%) Oracle Retail
5 1 (0.085%) SAP HR
5 1 (0.085%) SAP MM
5 1 (0.085%) SAP Payroll
Cloud Services
1 189 (16.04%) Microsoft 365
2 173 (14.69%) Azure
3 43 (3.65%) Power Platform
4 39 (3.31%) Entra ID
5 38 (3.23%) Azure Stack
6 35 (2.97%) AWS
7 22 (1.87%) Azure Monitor
8 20 (1.70%) SaaS
9 18 (1.53%) OneDrive
10 17 (1.44%) PaaS
11 16 (1.36%) Azure Storage
12 15 (1.27%) OCI
13 13 (1.10%) IaaS
14 9 (0.76%) GCP
14 9 (0.76%) Serverless
15 8 (0.68%) Power Automate
15 8 (0.68%) PowerApps
16 6 (0.51%) Azure DevOps
17 5 (0.42%) Azure Functions
18 4 (0.34%) Amazon ECS
Communications & Networking
1 142 (12.05%) Firewall
2 84 (7.13%) DNS
3 71 (6.03%) DHCP
4 67 (5.69%) SAN
5 58 (4.92%) Wi-Fi
6 55 (4.67%) BGP
6 55 (4.67%) WAN
7 52 (4.41%) LAN
8 35 (2.97%) VPN
9 30 (2.55%) Network Security
9 30 (2.55%) TCP/IP
10 23 (1.95%) Cisco ASA
11 21 (1.78%) Cisco ISE
12 20 (1.70%) OSPF
12 20 (1.70%) SNMP
13 19 (1.61%) Cisco Firepower
14 17 (1.44%) VoIP
15 16 (1.36%) IPsec
15 16 (1.36%) Wireless
16 15 (1.27%) Skype
Database & Business Intelligence
1 36 (3.06%) Power BI
2 18 (1.53%) SQL Server
3 8 (0.68%) Metadata
4 7 (0.59%) MySQL
4 7 (0.59%) PowerPivot
4 7 (0.59%) SQL Server Reporting Services
5 6 (0.51%) Microsoft Power View
5 6 (0.51%) Qlik Sense
6 5 (0.42%) Data Mining
7 4 (0.34%) DynamoDB
7 4 (0.34%) Relational Database
8 3 (0.25%) Oracle Reports
8 3 (0.25%) Tableau
9 2 (0.17%) NonStop SQL
10 1 (0.085%) Amazon RDS
10 1 (0.085%) Big Data
10 1 (0.085%) GIS
10 1 (0.085%) MariaDB
10 1 (0.085%) MongoDB
10 1 (0.085%) Oracle Database 12c
Development Applications
1 68 (5.77%) JIRA
2 24 (2.04%) Rational DOORS
3 5 (0.42%) IBM UrbanCode
4 4 (0.34%) Git
4 4 (0.34%) Selenium
5 3 (0.25%) Artifactory
5 3 (0.25%) GitLab
5 3 (0.25%) Jenkins
5 3 (0.25%) Subversion
6 2 (0.17%) MSI
7 1 (0.085%) Bitbucket
7 1 (0.085%) Oracle Forms
7 1 (0.085%) Zephyr
General
1 435 (36.93%) Social Skills
2 157 (13.33%) Public Sector
3 122 (10.36%) Finance
4 120 (10.19%) Analytical Skills
5 96 (8.15%) Telecoms
6 63 (5.35%) Organisational Skills
7 43 (3.65%) Retail
8 38 (3.23%) Manufacturing
9 31 (2.63%) Marketing
9 31 (2.63%) Presentation Skills
10 20 (1.70%) Legal
11 16 (1.36%) Banking
12 15 (1.27%) Electronics
13 14 (1.19%) Documentation Skills
14 13 (1.10%) Police
15 11 (0.93%) Influencing Skills
16 10 (0.85%) Automotive
16 10 (0.85%) Inclusion and Diversity
16 10 (0.85%) Law
16 10 (0.85%) Publishing
Job Titles
1 259 (21.99%) Analyst
2 131 (11.12%) Service Analyst
3 115 (9.76%) Service Desk Analyst
4 95 (8.06%) Senior
5 89 (7.56%) Architect
6 74 (6.28%) Support Engineer
7 70 (5.94%) Service Manager
8 66 (5.60%) Developer
9 55 (4.67%) Infrastructure Engineer
10 48 (4.07%) Lead
10 48 (4.07%) Support Analyst
11 47 (3.99%) Network Engineer
12 44 (3.74%) Technical Support
13 43 (3.65%) IT Manager
14 41 (3.48%) IT Support
15 39 (3.31%) ServiceNow Developer
16 37 (3.14%) Consultant
16 37 (3.14%) Desktop Support
17 35 (2.97%) 1st Line Support
18 34 (2.89%) IT Analyst
Libraries, Frameworks & Software Standards
1 25 (2.12%) Middleware
2 24 (2.04%) CSS
2 24 (2.04%) Web Services
3 23 (1.95%) HTML
4 16 (1.36%) ARM Templates
5 12 (1.02%) Jinja
5 12 (1.02%) REST
6 10 (0.85%) .NET
7 8 (0.68%) Kafka
8 7 (0.59%) AngularJS
9 6 (0.51%) ActiveMQ
10 5 (0.42%) Elastic Stack
10 5 (0.42%) J2EE
10 5 (0.42%) LDAP
11 4 (0.34%) XML
12 3 (0.25%) .NET Framework
12 3 (0.25%) D3.js
12 3 (0.25%) EDI
12 3 (0.25%) Regular Expression
12 3 (0.25%) Visualforce
Miscellaneous
1 65 (5.52%) Management Information System
2 56 (4.75%) Data Centre
3 52 (4.41%) Driving Licence
4 47 (3.99%) Self-Motivation
5 41 (3.48%) PKI
5 41 (3.48%) Private Cloud
6 40 (3.40%) CMDB
7 27 (2.29%) Video Conferencing
8 20 (1.70%) Virtual Team
9 19 (1.61%) Security Operations Centre
10 18 (1.53%) CSOC
11 13 (1.10%) Blackberry
11 13 (1.10%) iPhone
12 10 (0.85%) Clustering
12 10 (0.85%) Product Ownership
13 9 (0.76%) Operational Technology
14 8 (0.68%) Cyber Threat
14 8 (0.68%) Data Protection Act
14 8 (0.68%) Public Cloud
14 8 (0.68%) Replication
Operating Systems
1 371 (31.49%) Windows
2 141 (11.97%) Windows 10
3 122 (10.36%) Linux
4 114 (9.68%) Windows Server
5 81 (6.88%) Windows Server 2016
6 69 (5.86%) Windows Server 2019
7 54 (4.58%) Windows Server 2012
8 48 (4.07%) Windows 7
9 37 (3.14%) Unix
10 24 (2.04%) Ubuntu
11 20 (1.70%) Windows NT
12 17 (1.44%) Debian
13 15 (1.27%) Solaris
14 14 (1.19%) Windows XP
15 12 (1.02%) Apple iOS
16 11 (0.93%) Android
17 9 (0.76%) Mac OS
17 9 (0.76%) Red Hat Enterprise Linux
18 7 (0.59%) AIX
19 6 (0.51%) Windows Server 2008
Processes & Methodologies
1 349 (29.63%) Service Management
2 269 (22.84%) Problem-Solving
3 264 (22.41%) Customer Service
4 236 (20.03%) ITSM
5 197 (16.72%) Agile
6 196 (16.64%) Service Delivery
7 155 (13.16%) Incident Management
8 131 (11.12%) Problem Management
9 120 (10.19%) Change Management
10 114 (9.68%) Continuous Improvement
11 90 (7.64%) Project Management
11 90 (7.64%) Release Management
11 90 (7.64%) Stakeholder Management
12 78 (6.62%) DevOps
13 70 (5.94%) Roadmaps
14 69 (5.86%) Project Delivery
15 68 (5.77%) Infrastructure Engineering
16 66 (5.60%) Network Management
17 60 (5.09%) Configuration Management
17 60 (5.09%) Cybersecurity
Programming Languages
1 90 (7.64%) PowerShell
2 45 (3.82%) SQL
3 41 (3.48%) Python
4 28 (2.38%) JavaScript
5 24 (2.04%) C#
6 19 (1.61%) Perl
7 18 (1.53%) VBScript
8 16 (1.36%) Bicep
8 16 (1.36%) VB
9 12 (1.02%) Tcl
10 9 (0.76%) Bash
11 7 (0.59%) Shell Script
12 6 (0.51%) VB.NET
13 3 (0.25%) Apex Code
13 3 (0.25%) Go
13 3 (0.25%) Java
13 3 (0.25%) MATLAB
13 3 (0.25%) R
13 3 (0.25%) VBA
14 2 (0.17%) Bourne shell
Qualifications
1 477 (40.49%) Security Cleared
2 305 (25.89%) SC Cleared
3 218 (18.51%) DV Cleared
4 215 (18.25%) Degree
5 97 (8.23%) Microsoft Certification
6 91 (7.72%) ITIL Certification
7 85 (7.22%) Cisco Certification
8 65 (5.52%) CCNA
9 54 (4.58%) A+ Certification
10 50 (4.24%) MCP
11 46 (3.90%) CCNP
11 46 (3.90%) MCSA
12 44 (3.74%) ITIL Foundation Certificate
13 34 (2.89%) MCSE
14 31 (2.63%) BPSS Clearance
15 23 (1.95%) Computer Science Degree
16 15 (1.27%) HND
17 13 (1.10%) TOGAF Certification
18 12 (1.02%) Master's Degree
19 11 (0.93%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 79 (6.71%) SLA
2 53 (4.50%) QA
3 35 (2.97%) Government Security Classifications
4 26 (2.21%) GDPR
4 26 (2.21%) ISO/IEC 20000
5 22 (1.87%) ISO/IEC 27001
6 17 (1.44%) NCSC
7 16 (1.36%) NIST
8 15 (1.27%) COBIT
9 12 (1.02%) Disclosure Scotland
10 9 (0.76%) Cyber Essentials
10 9 (0.76%) PCI DSS
11 8 (0.68%) ISO 9001
12 7 (0.59%) Data Quality
13 5 (0.42%) Accessibility
14 3 (0.25%) Cyber Essentials PLUS
14 3 (0.25%) PMO
15 2 (0.17%) GRC
16 1 (0.085%) ISO 22301
16 1 (0.085%) ITGC
System Software
1 240 (20.37%) Active Directory
2 73 (6.20%) VMware Infrastructure
3 49 (4.16%) Firmware
4 32 (2.72%) Hyper-V
5 26 (2.21%) VMware ESXi
6 25 (2.12%) Virtual Desktop
7 24 (2.04%) Virtual Machines
8 13 (1.10%) VMware NSX
9 12 (1.02%) vSphere
10 6 (0.51%) Virtual Servers
10 6 (0.51%) VMware Workstation
11 3 (0.25%) BitLocker
11 3 (0.25%) Microsoft Virtual Server
11 3 (0.25%) XenApp
12 1 (0.085%) Citrix Hypervisor
12 1 (0.085%) Docker
12 1 (0.085%) Samba
12 1 (0.085%) XenDesktop
Systems Management
1 140 (11.88%) SCCM
2 64 (5.43%) SCOM
3 61 (5.18%) WSUS
4 59 (5.01%) Microsoft Intune
5 41 (3.48%) Ansible
6 25 (2.12%) NetBackup
7 24 (2.04%) Kubernetes
8 21 (1.78%) EMC NetWorker
8 21 (1.78%) vCenter Server
9 20 (1.70%) Sysprep
10 19 (1.61%) Active Directory Federation Services
11 12 (1.02%) Single Sign-On
12 8 (0.68%) AirWatch
12 8 (0.68%) Rancher
12 8 (0.68%) Terraform
13 7 (0.59%) Red Hat Satellite
14 6 (0.51%) Jamf Pro
15 5 (0.42%) HP Data Protector
15 5 (0.42%) SysTrack
15 5 (0.42%) Tivoli Identity Manager
Vendors
1 372 (31.58%) Microsoft
2 222 (18.85%) ServiceNow
3 131 (11.12%) Cisco
4 114 (9.68%) VMware
5 106 (9.00%) Citrix
6 82 (6.96%) HP
7 47 (3.99%) Palo Alto
8 43 (3.65%) Atlassian
9 38 (3.23%) Juniper
10 35 (2.97%) EMC
10 35 (2.97%) Oracle
10 35 (2.97%) Red Hat
10 35 (2.97%) Remedy
11 34 (2.89%) IBM
11 34 (2.89%) SAP
12 31 (2.63%) Dell
13 26 (2.21%) Symantec
13 26 (2.21%) Veeam
14 23 (1.95%) SolarWinds
15 19 (1.61%) Nokia