ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 27 25 25
Rank change year-on-year -2 0 +5
Contract jobs citing ITIL 1,191 1,688 2,156
As % of all contract jobs advertised in the UK excluding London 5.79% 7.07% 6.98%
As % of the Processes & Methodologies category 6.84% 7.89% 7.84%
Number of daily rates quoted 797 1,191 1,417
10th Percentile £200 £188 £154
25th Percentile £305 £313 £240
Median daily rate (50th Percentile) £475 £450 £425
Median % change year-on-year +5.56% +5.88% +6.25%
75th Percentile £575 £550 £538
90th Percentile £638 £660 £638
UK median daily rate £490 £470 £451
% change year-on-year +4.26% +4.33% +6.00%
Number of hourly rates quoted 139 141 194
10th Percentile £14.00 - £12.88
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £17.50 £18.50 £15.50
Median % change year-on-year -5.41% +19.35% -18.42%
75th Percentile £23.75 £48.00 £19.86
90th Percentile £46.18 £65.75 £28.75
UK median hourly rate £17.69 £19.39 £16.25
% change year-on-year -8.74% +19.29% -18.28%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,416 21,395 27,498
As % of all contract IT jobs advertised in the UK excluding London 84.70% 89.57% 88.98%
Number of daily rates quoted 10,404 14,844 19,217
10th Percentile £250 £256 £233
25th Percentile £375 £400 £385
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.57%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 2,048 1,307 1,356
10th Percentile £12.30 £11.00 £12.05
25th Percentile £15.22 £15.56 £14.00
Median hourly rate £37.50 £35.00 £20.00
Median % change year-on-year +7.14% +75.00% -6.98%
75th Percentile £60.75 £65.00 £46.31
90th Percentile £72.50 £73.75 £60.00
UK median hourly rate £35.95 £35.80 £25.00
% change year-on-year +0.42% +43.20% +2.04%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 5 May 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 5 May 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -1 326 £488 +7.14% 176
South West +12 270 £500 -4.76% 90
North of England -5 247 £475 +5.56% 179
Midlands +2 137 £450 - 107
North West -16 133 £487 +0.31% 99
East of England -10 123 £425 +11.48% 73
West Midlands +15 113 £450 -10.00% 65
Yorkshire +17 106 £475 +18.75% 51
Scotland -13 84 £325 -23.53% 46
East Midlands -31 22 £540 +47.95% 42
North East +21 20 £488 +8.33% 30
Wales -30 4 £278 -14.62% 17
Isle of Man - 3 - - 3
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 84 (7.05%) SharePoint
2 81 (6.80%) Microsoft Exchange
3 45 (3.78%) Confluence
4 42 (3.53%) SharePoint Server
5 10 (0.84%) Skype for Business
6 7 (0.59%) SharePoint 2010
7 5 (0.42%) IBM HTTP Server
7 5 (0.42%) WebSphere
7 5 (0.42%) WebSphere Application Server
7 5 (0.42%) WebSphere Portal
8 4 (0.34%) CMS
8 4 (0.34%) Exchange Server 2007
9 3 (0.25%) Drupal
9 3 (0.25%) Exchange Server 2013
9 3 (0.25%) nginx
9 3 (0.25%) SAS
10 2 (0.17%) IBM Notes
11 1 (0.084%) Apache
11 1 (0.084%) Tomcat
11 1 (0.084%) WebLogic
Applications
1 107 (8.98%) Microsoft Office
2 33 (2.77%) Microsoft Excel
3 20 (1.68%) Microsoft PowerPoint
4 4 (0.34%) Microsoft Project
5 3 (0.25%) SPSS
6 1 (0.084%) Adobe Creative Suite
6 1 (0.084%) AutoCAD
Business Applications
1 28 (2.35%) Remedy ITSM
2 9 (0.76%) SAP S/4HANA
3 3 (0.25%) Dynamics GP
3 3 (0.25%) Sage X3
3 3 (0.25%) SAP Oil and Gas
4 2 (0.17%) assyst
4 2 (0.17%) Salesforce CRM
4 2 (0.17%) SAP HCM
4 2 (0.17%) SAP PM
5 1 (0.084%) Oracle AGIS
5 1 (0.084%) Oracle Assets
5 1 (0.084%) Oracle Cash Management
5 1 (0.084%) Oracle EBS
5 1 (0.084%) Oracle Payables
5 1 (0.084%) Oracle Procure-to-Pay
5 1 (0.084%) Oracle Receivables
5 1 (0.084%) Oracle Retail
5 1 (0.084%) SAP MM
5 1 (0.084%) SAP Payroll
5 1 (0.084%) SAP Retail
Cloud Services
1 192 (16.12%) Microsoft 365
2 173 (14.53%) Azure
3 39 (3.27%) Entra ID
4 38 (3.19%) Azure Stack
4 38 (3.19%) Power Platform
5 35 (2.94%) AWS
6 23 (1.93%) Azure Monitor
7 20 (1.68%) SaaS
8 18 (1.51%) OneDrive
9 17 (1.43%) Azure Storage
9 17 (1.43%) PaaS
10 15 (1.26%) OCI
11 13 (1.09%) IaaS
12 9 (0.76%) GCP
12 9 (0.76%) Serverless
13 8 (0.67%) Power Automate
13 8 (0.67%) PowerApps
14 6 (0.50%) Azure DevOps
15 5 (0.42%) Azure Functions
16 4 (0.34%) Amazon ECS
Communications & Networking
1 145 (12.17%) Firewall
2 84 (7.05%) DNS
3 71 (5.96%) SAN
4 70 (5.88%) DHCP
5 58 (4.87%) BGP
5 58 (4.87%) WAN
5 58 (4.87%) Wi-Fi
6 54 (4.53%) LAN
7 33 (2.77%) TCP/IP
8 32 (2.69%) VPN
9 30 (2.52%) Network Security
10 23 (1.93%) Cisco ASA
11 21 (1.76%) Cisco ISE
11 21 (1.76%) OSPF
12 20 (1.68%) SNMP
13 19 (1.60%) Cisco Firepower
13 19 (1.60%) IPsec
14 17 (1.43%) VoIP
14 17 (1.43%) Wireless
15 15 (1.26%) PBX
Database & Business Intelligence
1 32 (2.69%) Power BI
2 18 (1.51%) SQL Server
3 8 (0.67%) Metadata
4 7 (0.59%) PowerPivot
4 7 (0.59%) SQL Server Reporting Services
5 6 (0.50%) Microsoft Power View
6 5 (0.42%) Data Mining
7 4 (0.34%) DynamoDB
7 4 (0.34%) MySQL
8 3 (0.25%) Oracle Reports
8 3 (0.25%) Qlik Sense
8 3 (0.25%) Tableau
9 2 (0.17%) NonStop SQL
10 1 (0.084%) Amazon RDS
10 1 (0.084%) Big Data
10 1 (0.084%) GIS
10 1 (0.084%) MariaDB
10 1 (0.084%) MongoDB
10 1 (0.084%) Oracle Database 12c
10 1 (0.084%) Relational Database
Development Applications
1 68 (5.71%) JIRA
2 24 (2.02%) Rational DOORS
3 5 (0.42%) IBM UrbanCode
4 4 (0.34%) Git
4 4 (0.34%) Selenium
5 3 (0.25%) Artifactory
5 3 (0.25%) GitLab
5 3 (0.25%) Jenkins
5 3 (0.25%) Subversion
6 2 (0.17%) MSI
7 1 (0.084%) Axure RP
7 1 (0.084%) Bitbucket
7 1 (0.084%) Oracle Forms
7 1 (0.084%) Zephyr
General
1 451 (37.87%) Social Skills
2 160 (13.43%) Public Sector
3 125 (10.50%) Finance
4 120 (10.08%) Analytical Skills
5 101 (8.48%) Telecoms
6 67 (5.63%) Organisational Skills
7 43 (3.61%) Retail
8 39 (3.27%) Manufacturing
9 32 (2.69%) Marketing
9 32 (2.69%) Presentation Skills
10 20 (1.68%) Legal
11 19 (1.60%) Banking
12 16 (1.34%) Electronics
13 14 (1.18%) Documentation Skills
13 14 (1.18%) Police
14 12 (1.01%) Influencing Skills
15 11 (0.92%) Aerospace
15 11 (0.92%) Automotive
15 11 (0.92%) Law
16 10 (0.84%) Publishing
Job Titles
1 269 (22.59%) Analyst
2 135 (11.34%) Service Analyst
3 116 (9.74%) Service Desk Analyst
4 97 (8.14%) Senior
5 91 (7.64%) Architect
6 73 (6.13%) Support Engineer
7 68 (5.71%) Developer
7 68 (5.71%) Service Manager
8 57 (4.79%) Infrastructure Engineer
9 49 (4.11%) Lead
9 49 (4.11%) Network Engineer
10 48 (4.03%) Support Analyst
11 42 (3.53%) IT Manager
12 41 (3.44%) Technical Support
13 40 (3.36%) IT Support
14 39 (3.27%) ServiceNow Developer
15 36 (3.02%) Desktop Support
15 36 (3.02%) IT Analyst
16 35 (2.94%) Consultant
17 31 (2.60%) Support Specialist
Libraries, Frameworks & Software Standards
1 24 (2.02%) Middleware
2 23 (1.93%) Web Services
3 21 (1.76%) CSS
4 20 (1.68%) HTML
5 16 (1.34%) ARM Templates
6 12 (1.01%) Jinja
7 11 (0.92%) REST
8 10 (0.84%) .NET
9 8 (0.67%) Kafka
10 6 (0.50%) ActiveMQ
11 5 (0.42%) Elastic Stack
11 5 (0.42%) J2EE
11 5 (0.42%) LDAP
12 4 (0.34%) AngularJS
12 4 (0.34%) XML
13 3 (0.25%) .NET Framework
13 3 (0.25%) D3.js
13 3 (0.25%) EDI
13 3 (0.25%) Regular Expression
13 3 (0.25%) Software Packaging
Miscellaneous
1 68 (5.71%) Management Information System
2 60 (5.04%) Data Centre
3 55 (4.62%) Driving Licence
4 49 (4.11%) Self-Motivation
5 43 (3.61%) PKI
6 41 (3.44%) CMDB
6 41 (3.44%) Private Cloud
7 26 (2.18%) Video Conferencing
8 19 (1.60%) Security Operations Centre
8 19 (1.60%) Virtual Team
9 18 (1.51%) CSOC
10 13 (1.09%) Blackberry
10 13 (1.09%) iPhone
10 13 (1.09%) Operational Technology
11 10 (0.84%) Clustering
11 10 (0.84%) Product Ownership
12 8 (0.67%) Data Protection Act
12 8 (0.67%) Public Cloud
12 8 (0.67%) Replication
13 7 (0.59%) Linux Command Line
Operating Systems
1 367 (30.81%) Windows
2 139 (11.67%) Windows 10
3 124 (10.41%) Linux
4 112 (9.40%) Windows Server
5 82 (6.88%) Windows Server 2016
6 70 (5.88%) Windows Server 2019
7 53 (4.45%) Windows Server 2012
8 47 (3.95%) Windows 7
9 37 (3.11%) Unix
10 27 (2.27%) Ubuntu
11 21 (1.76%) Windows NT
12 20 (1.68%) Debian
13 14 (1.18%) Solaris
13 14 (1.18%) Windows XP
14 12 (1.01%) Apple iOS
15 11 (0.92%) Android
16 9 (0.76%) Red Hat Enterprise Linux
17 8 (0.67%) Mac OS
18 7 (0.59%) AIX
19 6 (0.50%) Windows Server 2008
Processes & Methodologies
1 361 (30.31%) Service Management
2 278 (23.34%) Problem-Solving
3 271 (22.75%) Customer Service
4 241 (20.24%) ITSM
5 199 (16.71%) Agile
6 193 (16.20%) Service Delivery
7 165 (13.85%) Incident Management
8 134 (11.25%) Problem Management
9 130 (10.92%) Change Management
10 114 (9.57%) Continuous Improvement
11 92 (7.72%) Stakeholder Management
12 91 (7.64%) Project Management
13 88 (7.39%) Release Management
14 77 (6.47%) DevOps
15 72 (6.05%) Project Delivery
16 71 (5.96%) Roadmaps
17 70 (5.88%) Infrastructure Engineering
18 65 (5.46%) Network Management
19 63 (5.29%) Customer Requirements
20 62 (5.21%) Configuration Management
Programming Languages
1 91 (7.64%) PowerShell
2 44 (3.69%) Python
3 40 (3.36%) SQL
4 25 (2.10%) C#
4 25 (2.10%) JavaScript
5 19 (1.60%) Perl
5 19 (1.60%) VBScript
6 17 (1.43%) VB
7 16 (1.34%) Bicep
8 12 (1.01%) Tcl
9 10 (0.84%) Bash
10 7 (0.59%) Shell Script
11 6 (0.50%) VB.NET
12 3 (0.25%) Go
12 3 (0.25%) Java
12 3 (0.25%) MATLAB
12 3 (0.25%) R
12 3 (0.25%) VBA
13 2 (0.17%) Apex Code
13 2 (0.17%) Bourne shell
Qualifications
1 479 (40.22%) Security Cleared
2 303 (25.44%) SC Cleared
3 226 (18.98%) DV Cleared
4 212 (17.80%) Degree
5 94 (7.89%) Microsoft Certification
6 91 (7.64%) ITIL Certification
7 88 (7.39%) Cisco Certification
8 67 (5.63%) CCNA
9 52 (4.37%) A+ Certification
10 50 (4.20%) MCP
11 48 (4.03%) CCNP
12 47 (3.95%) ITIL Foundation Certificate
13 46 (3.86%) MCSA
14 31 (2.60%) BPSS Clearance
14 31 (2.60%) MCSE
15 20 (1.68%) Computer Science Degree
16 15 (1.26%) HND
17 13 (1.09%) TOGAF Certification
18 11 (0.92%) VMware Certified Professional (VCP)
19 9 (0.76%) Master's Degree
Quality Assurance & Compliance
1 78 (6.55%) SLA
2 54 (4.53%) QA
3 35 (2.94%) Government Security Classifications
4 27 (2.27%) GDPR
4 27 (2.27%) ISO/IEC 20000
5 22 (1.85%) ISO/IEC 27001
6 17 (1.43%) NCSC
7 16 (1.34%) NIST
8 15 (1.26%) COBIT
9 12 (1.01%) Disclosure Scotland
10 9 (0.76%) Cyber Essentials
10 9 (0.76%) PCI DSS
11 8 (0.67%) ISO 9001
12 7 (0.59%) Data Quality
13 5 (0.42%) Accessibility
14 3 (0.25%) Cyber Essentials PLUS
15 2 (0.17%) GRC
15 2 (0.17%) PMO
16 1 (0.084%) ITGC
16 1 (0.084%) RMADS
System Software
1 236 (19.82%) Active Directory
2 75 (6.30%) VMware Infrastructure
3 51 (4.28%) Firmware
4 31 (2.60%) Hyper-V
5 28 (2.35%) Virtual Desktop
6 26 (2.18%) VMware ESXi
7 25 (2.10%) Virtual Machines
8 14 (1.18%) VMware NSX
8 14 (1.18%) vSphere
9 6 (0.50%) Virtual Servers
9 6 (0.50%) VMware Workstation
10 3 (0.25%) BitLocker
10 3 (0.25%) Microsoft Virtual Server
10 3 (0.25%) XenApp
11 1 (0.084%) Citrix Hypervisor
11 1 (0.084%) Docker
11 1 (0.084%) Samba
11 1 (0.084%) XenDesktop
Systems Management
1 142 (11.92%) SCCM
2 64 (5.37%) SCOM
3 63 (5.29%) Microsoft Intune
4 61 (5.12%) WSUS
5 41 (3.44%) Ansible
6 25 (2.10%) NetBackup
7 24 (2.02%) Kubernetes
8 22 (1.85%) vCenter Server
9 21 (1.76%) EMC NetWorker
9 21 (1.76%) Sysprep
10 20 (1.68%) Active Directory Federation Services
11 12 (1.01%) Single Sign-On
12 8 (0.67%) Terraform
13 7 (0.59%) AirWatch
13 7 (0.59%) Rancher
14 6 (0.50%) Jamf Pro
14 6 (0.50%) Red Hat Satellite
15 5 (0.42%) HP Data Protector
15 5 (0.42%) SysTrack
16 4 (0.34%) FortiGate
Vendors
1 379 (31.82%) Microsoft
2 222 (18.64%) ServiceNow
3 128 (10.75%) Cisco
4 118 (9.91%) VMware
5 105 (8.82%) Citrix
6 82 (6.88%) HP
7 48 (4.03%) Palo Alto
8 43 (3.61%) Atlassian
9 41 (3.44%) Juniper
10 35 (2.94%) EMC
10 35 (2.94%) Oracle
10 35 (2.94%) Red Hat
10 35 (2.94%) SAP
11 34 (2.85%) Remedy
12 33 (2.77%) IBM
13 30 (2.52%) Dell
14 26 (2.18%) Symantec
14 26 (2.18%) Veeam
15 24 (2.02%) SolarWinds
16 19 (1.60%) Nokia