1st Line Engineer Jobs in England

First Line Engineer
UK > England

The median First Line Engineer salary in England is £27,750 per year, according to job vacancies posted during the 6 months leading to 29 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 610 729 758
Rank change year-on-year +119 +29 +272
Permanent jobs requiring a 1st Line Engineer 49 106 152
As % of all permanent jobs advertised in England 0.10% 0.12% 0.18%
As % of the Job Titles category 0.11% 0.13% 0.19%
Number of salaries quoted 44 102 142
10th Percentile £25,150 £21,025 £21,325
25th Percentile £25,688 £22,500 £23,500
Median annual salary (50th Percentile) £27,750 £25,500 £25,750
Median % change year-on-year +8.82% -0.97% +7.29%
75th Percentile £34,500 £28,688 £28,750
90th Percentile £37,500 £34,500 £31,450
UK median annual salary £27,500 £27,000 £25,000
% change year-on-year +1.85% +8.00% +2.04%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,066 84,104 79,158
% of permanent jobs with a recognized job title 90.78% 94.65% 91.44%
Number of salaries quoted 23,206 62,399 50,596
10th Percentile £29,250 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

1st Line Engineer
Job Vacancy Trend in England

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 1st Line Engineer in England

1st Line Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 1st Line Engineer in England.

Salary trend for 1st Line Engineer in England

1st Line Engineer
Salary Histogram in England

Salary distribution for jobs citing 1st Line Engineer in England over the 6 months to 29 May 2025.

Salary histogram for 1st Line Engineer in England

1st Line Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Engineer within the England region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +90 23 £32,750 +29.70% 14
London +87 8 £27,750 +0.91% 11
Midlands +55 7 £26,500 +3.92% 3
Yorkshire +62 5 £26,000 +20.93% 4
North of England +24 5 £26,000 +13.04% 10
East Midlands +32 4 £24,500 -3.92% 3
West Midlands +54 3 £37,500 +51.63%
East of England +41 3 £26,000 +1.96% 2
South West +106 2 £26,000 -3.70% 4
1st Line Engineer
UK

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 May 2025, 1st Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 1st Line Engineer in the job title.

1 29 (59.18%) Windows
2 28 (57.14%) Microsoft
3 23 (46.94%) Active Directory
3 23 (46.94%) Social Skills
4 22 (44.90%) Microsoft 365
5 20 (40.82%) Customer Service
5 20 (40.82%) Problem-Solving
6 16 (32.65%) Cisco
7 12 (24.49%) LAN
7 12 (24.49%) WAN
8 11 (22.45%) MS Visio
8 11 (22.45%) Microsoft Office
8 11 (22.45%) CCNA
8 11 (22.45%) Cisco Certification
8 11 (22.45%) Juniper
8 11 (22.45%) Fortinet
9 10 (20.41%) OSPF
9 10 (20.41%) BGP
9 10 (20.41%) Microsoft Certification
10 9 (18.37%) VMware
10 9 (18.37%) VMware Infrastructure
10 9 (18.37%) Driving Licence
11 8 (16.33%) Data Centre
11 8 (16.33%) SQL Server
11 8 (16.33%) ITIL
12 7 (14.29%) SLA
12 7 (14.29%) Firewall
12 7 (14.29%) Degree
12 7 (14.29%) Cybersecurity
12 7 (14.29%) Self-Motivation

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.20%) SharePoint
2 2 (4.08%) Microsoft Exchange
3 1 (2.04%) Exchange Server 2010
Applications
1 11 (22.45%) Microsoft Office
1 11 (22.45%) MS Visio
2 2 (4.08%) Microsoft Excel
Cloud Services
1 22 (44.90%) Microsoft 365
2 6 (12.24%) Azure
3 5 (10.20%) Entra ID
3 5 (10.20%) OneDrive
4 2 (4.08%) AWS
4 2 (4.08%) IaaS
4 2 (4.08%) SaaS
5 1 (2.04%) Nutanix
Communications & Networking
1 12 (24.49%) LAN
1 12 (24.49%) WAN
2 10 (20.41%) BGP
2 10 (20.41%) OSPF
3 7 (14.29%) Firewall
4 6 (12.24%) VLAN
4 6 (12.24%) VoIP
5 3 (6.12%) HTTP
6 2 (4.08%) Broadband
6 2 (4.08%) Unified Communications
6 2 (4.08%) VPN
6 2 (4.08%) Wi-Fi
7 1 (2.04%) PBX
7 1 (2.04%) TCP/IP
7 1 (2.04%) Wireless
Database & Business Intelligence
1 8 (16.33%) SQL Server
General
1 23 (46.94%) Social Skills
2 6 (12.24%) Analytical Skills
3 4 (8.16%) Finance
4 3 (6.12%) Telecoms
5 2 (4.08%) Documentation Skills
5 2 (4.08%) Electronics
5 2 (4.08%) Games
5 2 (4.08%) Inclusion and Diversity
5 2 (4.08%) Legal
5 2 (4.08%) Organisational Skills
6 1 (2.04%) Law
6 1 (2.04%) Manufacturing
6 1 (2.04%) Marketing
6 1 (2.04%) Public Sector
Miscellaneous
1 9 (18.37%) Driving Licence
2 8 (16.33%) Data Centre
3 7 (14.29%) Self-Motivation
4 5 (10.20%) Onboarding
4 5 (10.20%) PMI
5 4 (8.16%) Fat Client
5 4 (8.16%) Thin Client
6 2 (4.08%) Mobile App
7 1 (2.04%) Video Conferencing
Operating Systems
1 29 (59.18%) Windows
2 7 (14.29%) Windows 10
2 7 (14.29%) Windows Server
3 4 (8.16%) Linux
4 3 (6.12%) Android
4 3 (6.12%) Windows Server 2016
5 2 (4.08%) Windows 7
6 1 (2.04%) Apple iOS
6 1 (2.04%) Windows Server 2008
Processes & Methodologies
1 20 (40.82%) Customer Service
1 20 (40.82%) Problem-Solving
2 8 (16.33%) ITIL
3 7 (14.29%) Cybersecurity
4 6 (12.24%) Continuous Improvement
5 5 (10.20%) Presales
5 5 (10.20%) Project Delivery
5 5 (10.20%) Service Delivery
6 4 (8.16%) Data Privacy
7 3 (6.12%) CAD
7 3 (6.12%) Containerisation
7 3 (6.12%) Hardware Maintenance
7 3 (6.12%) Incident Management
7 3 (6.12%) Migration
8 2 (4.08%) Analytical Thinking
8 2 (4.08%) Asset Management
8 2 (4.08%) B2B
8 2 (4.08%) Collaborative Working
8 2 (4.08%) CRM
8 2 (4.08%) Service Management
Programming Languages
1 4 (8.16%) PowerShell
1 4 (8.16%) SQL
2 3 (6.12%) Bash
Qualifications
1 11 (22.45%) CCNA
1 11 (22.45%) Cisco Certification
2 10 (20.41%) Microsoft Certification
3 7 (14.29%) Degree
4 5 (10.20%) PMI Certification
5 2 (4.08%) DBS Check
6 1 (2.04%) CCENT
Quality Assurance & Compliance
1 7 (14.29%) SLA
2 4 (8.16%) ISO/IEC 27001
3 2 (4.08%) Cyber Essentials
3 2 (4.08%) Cyber Essentials PLUS
3 2 (4.08%) GDPR
3 2 (4.08%) ISO 9001
System Software
1 23 (46.94%) Active Directory
2 9 (18.37%) VMware Infrastructure
3 3 (6.12%) Hyper-V
4 1 (2.04%) XenDesktop
Systems Management
1 4 (8.16%) SCCM
2 3 (6.12%) Microsoft Intune
Vendors
1 28 (57.14%) Microsoft
2 16 (32.65%) Cisco
3 11 (22.45%) Fortinet
3 11 (22.45%) Juniper
4 9 (18.37%) VMware
5 4 (8.16%) ServiceNow
6 3 (6.12%) Citrix
7 2 (4.08%) Acronis
7 2 (4.08%) Apple
7 2 (4.08%) ConnectWise
7 2 (4.08%) Datto
7 2 (4.08%) Meraki
7 2 (4.08%) Zoho
8 1 (2.04%) HP
8 1 (2.04%) Nexthink
8 1 (2.04%) SAP
8 1 (2.04%) Snow
8 1 (2.04%) Veeam