Desktop Support Jobs with Hybrid/Remote/WFH Options

Desktop Support
UK > Work from Home

The median Desktop Support salary for remote or hybrid work is £29,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 404 540 578
Rank change year-on-year +136 +38 +192
Permanent jobs requiring a Desktop Support 54 37 83
As % of all permanent jobs with a WFH option 0.30% 0.11% 0.20%
As % of the Job Titles category 0.33% 0.11% 0.21%
Number of salaries quoted 43 30 66
10th Percentile - £26,500 £24,000
25th Percentile £28,500 £31,250 £30,688
Median annual salary (50th Percentile) £29,000 £43,750 £35,000
Median % change year-on-year -33.71% +25.00% -6.67%
75th Percentile £34,250 £62,813 £39,688
90th Percentile £52,500 £70,000 £47,500
UK median annual salary £33,000 £32,500 £32,500
% change year-on-year +1.54% - -1.52%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 16,408 32,355 39,697
% of permanent jobs with a recognized job title 91.54% 95.98% 96.01%
Number of salaries quoted 9,794 24,817 28,248
10th Percentile £29,000 £33,081 £36,750
25th Percentile £42,500 £42,500 £47,447
Median annual salary (50th Percentile) £57,500 £56,401 £62,500
Median % change year-on-year +1.95% -9.76% +4.17%
75th Percentile £76,250 £75,000 £81,250
90th Percentile £100,000 £93,750 £100,000
UK median annual salary £56,500 £52,500 £60,000
% change year-on-year +7.62% -12.50% -

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with Hybrid/Remote/WFH options

Desktop Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Desktop Support.

Desktop Support salary trend for jobs with a WFH option

Desktop Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Desktop Support over the 6 months to 14 May 2025.

Desktop Support salary histogram for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 14 May 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Desktop Support in the job title.

1 38 (70.37%) Customer Service
2 37 (68.52%) Windows
3 34 (62.96%) SLA
4 33 (61.11%) ITIL
5 25 (46.30%) Microsoft
5 25 (46.30%) Active Directory
6 21 (38.89%) Microsoft 365
7 18 (33.33%) Social Skills
8 17 (31.48%) Windows 10
8 17 (31.48%) Degree
8 17 (31.48%) Microsoft Exchange
9 15 (27.78%) Microsoft Office
10 13 (24.07%) Windows Server
10 13 (24.07%) Problem-Solving
10 13 (24.07%) Cisco
10 13 (24.07%) Android
11 12 (22.22%) Apple
12 10 (18.52%) Customer Experience
12 10 (18.52%) Ticket Management
12 10 (18.52%) Entra ID
12 10 (18.52%) Continuous Improvement
12 10 (18.52%) Azure
13 9 (16.67%) Software Deployment
14 8 (14.81%) Analytics
14 8 (14.81%) Mobile Device Management
14 8 (14.81%) Cybersecurity
14 8 (14.81%) Patch Management
14 8 (14.81%) Kalman Filter
14 8 (14.81%) Customer Acquisition
14 8 (14.81%) Citrix

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (31.48%) Microsoft Exchange
Applications
1 15 (27.78%) Microsoft Office
2 2 (3.70%) Acrobat
Business Applications
1 1 (1.85%) Carpe Diem
1 1 (1.85%) Elite 3E
Cloud Services
1 21 (38.89%) Microsoft 365
2 10 (18.52%) Azure
2 10 (18.52%) Entra ID
3 6 (11.11%) Mimecast
4 5 (9.26%) Power Platform
5 1 (1.85%) Cloud Computing
Communications & Networking
1 6 (11.11%) Wireless
2 5 (9.26%) LAN
2 5 (9.26%) WAN
3 4 (7.41%) Firewall
4 2 (3.70%) DHCP
4 2 (3.70%) DNS
4 2 (3.70%) Ethernet
5 1 (1.85%) Remote Desktop
5 1 (1.85%) SD-WAN
5 1 (1.85%) VLAN
5 1 (1.85%) VPN
General
1 18 (33.33%) Social Skills
2 8 (14.81%) Back Office
3 3 (5.56%) Inclusion and Diversity
4 1 (1.85%) Advertising
4 1 (1.85%) Banking
4 1 (1.85%) Finance
4 1 (1.85%) Law
4 1 (1.85%) Legal
4 1 (1.85%) Presentation Skills
Miscellaneous
1 7 (12.96%) Onboarding
2 3 (5.56%) Management Information System
3 1 (1.85%) Data Protection Act
3 1 (1.85%) Driving Licence
3 1 (1.85%) iPhone
Operating Systems
1 37 (68.52%) Windows
2 17 (31.48%) Windows 10
3 13 (24.07%) Android
3 13 (24.07%) Windows Server
4 2 (3.70%) Apple iOS
4 2 (3.70%) Mac OS
5 1 (1.85%) Windows 7
5 1 (1.85%) Windows 8
Processes & Methodologies
1 38 (70.37%) Customer Service
2 33 (61.11%) ITIL
3 13 (24.07%) Problem-Solving
4 10 (18.52%) Continuous Improvement
4 10 (18.52%) Customer Experience
4 10 (18.52%) Ticket Management
5 9 (16.67%) Software Deployment
6 8 (14.81%) Analytics
6 8 (14.81%) Customer Acquisition
6 8 (14.81%) Cybersecurity
6 8 (14.81%) Kalman Filter
6 8 (14.81%) Mobile Device Management
6 8 (14.81%) Patch Management
7 5 (9.26%) Client Onboarding
7 5 (9.26%) Collaborative Working
7 5 (9.26%) CRM
7 5 (9.26%) Email Filtering
7 5 (9.26%) Process Improvement
7 5 (9.26%) Project Delivery
7 5 (9.26%) Project Management
Qualifications
1 17 (31.48%) Degree
2 8 (14.81%) CTC Cleared
2 8 (14.81%) SC Cleared
2 8 (14.81%) Security Cleared
3 5 (9.26%) ITIL Foundation Certificate
4 4 (7.41%) A+ Certification
Quality Assurance & Compliance
1 34 (62.96%) SLA
System Software
1 25 (46.30%) Active Directory
2 1 (1.85%) Virtual Desktop
Systems Management
1 6 (11.11%) SCCM
2 5 (9.26%) AirWatch
3 3 (5.56%) Microsoft Intune
Vendors
1 25 (46.30%) Microsoft
2 13 (24.07%) Cisco
3 12 (22.22%) Apple
4 8 (14.81%) Citrix
5 5 (9.26%) Meraki
6 3 (5.56%) ServiceNow
7 2 (3.70%) Adobe
8 1 (1.85%) DocuSign
8 1 (1.85%) iManage
8 1 (1.85%) Intapp