Problem Management Contracts with Hybrid/Remote/WFH Options

Problem Management
UK > Work from Home

The table below provides summary statistics for remote or hybrid contract work requiring Problem Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Problem Management over the 6 months leading up to 27 July 2025, comparing them to the same period in the previous two years.

6 months to
27 Jul 2025
Same period 2024 Same period 2023
Rank 238 220 284
Rank change year-on-year -18 +64 +19
Contract jobs citing Problem Management 81 121 173
As % of all contract jobs with a WFH option 0.79% 0.90% 0.75%
As % of the Processes & Methodologies category 0.86% 1.03% 0.84%
Number of daily rates quoted 63 82 112
10th Percentile £313 £400 £338
25th Percentile £374 £425 £409
Median daily rate (50th Percentile) £450 £475 £500
Median % change year-on-year -5.26% -5.00% -
75th Percentile £511 £521 £563
90th Percentile £575 £555 £674
UK median daily rate £450 £488 £500
% change year-on-year -7.69% -2.50% +0.10%
Number of hourly rates quoted 0 2 3
10th Percentile - £25.65 £29.25
25th Percentile - £25.88 £39.38
Median hourly rate - £26.50 £57.50
Median % change year-on-year - -53.91% +109.09%
75th Percentile - £26.88 £67.13
90th Percentile - £26.95 £72.15
UK median hourly rate £22.42 £26.00 £13.66
% change year-on-year -13.79% +90.34% -11.87%

All Process and Methodology Skills
Work from Home

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 9,410 11,795 20,536
As % of all contract jobs with a WFH option 91.80% 87.25% 89.49%
Number of daily rates quoted 6,340 7,953 14,463
10th Percentile £325 £325 £350
25th Percentile £413 £425 £440
Median daily rate (50th Percentile) £501 £525 £538
Median % change year-on-year -4.62% -2.33% -0.46%
75th Percentile £625 £638 £650
90th Percentile £750 £750 £750
UK median daily rate £500 £525 £545
% change year-on-year -4.76% -3.67% -0.91%
Number of hourly rates quoted 279 432 494
10th Percentile £12.62 £16.63 £17.50
25th Percentile £18.77 £30.16 £25.75
Median hourly rate £34.00 £43.00 £50.00
Median % change year-on-year -20.93% -14.00% +11.11%
75th Percentile £65.00 £65.00 £67.50
90th Percentile £71.66 £75.00 £78.93
UK median hourly rate £25.15 £40.00 £42.50
% change year-on-year -37.13% -5.88% +60.38%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with Hybrid/Remote/WFH options

Problem Management
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing Problem Management.

Problem Management daily rate for jobs with a WFH option

Problem Management
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Problem Management over the 6 months to 27 July 2025.

Problem Management daily rate histogram for jobs with a WFH option

Problem Management
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing Problem Management.

Problem Management hourly rate for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.17%) Confluence
2 3 (3.70%) CICS
2 3 (3.70%) Microsoft Exchange
2 3 (3.70%) SharePoint
3 2 (2.47%) JBoss
3 2 (2.47%) WebSphere
3 2 (2.47%) WebSphere Application Server
4 1 (1.23%) NetWeaver
4 1 (1.23%) WebLogic
Business Applications
1 1 (1.23%) Aladdin
1 1 (1.23%) SAP IBP
Cloud Services
1 12 (14.81%) AWS
2 11 (13.58%) GitHub
3 7 (8.64%) Azure
3 7 (8.64%) SaaS
4 6 (7.41%) GitHub Actions
5 5 (6.17%) Amazon EKS
6 3 (3.70%) Amazon CloudWatch
6 3 (3.70%) GCP
6 3 (3.70%) Google Kubernetes Engine
6 3 (3.70%) Microsoft 365
7 2 (2.47%) Amazon EC2
7 2 (2.47%) AWS CloudFormation
7 2 (2.47%) AWS Lambda
7 2 (2.47%) Azure AKS
7 2 (2.47%) CloudBees
7 2 (2.47%) Datadog
7 2 (2.47%) Entra ID
7 2 (2.47%) IaaS
7 2 (2.47%) Power Platform
7 2 (2.47%) PowerApps
Communications & Networking
1 6 (7.41%) Firewall
2 5 (6.17%) Cisco Nexus
2 5 (6.17%) LAN
2 5 (6.17%) MPLS
2 5 (6.17%) SD-WAN
2 5 (6.17%) VPN
2 5 (6.17%) WAN
3 4 (4.94%) HTTP
4 2 (2.47%) SAN
5 1 (1.23%) HTTPS
5 1 (1.23%) SSH
5 1 (1.23%) SSL
5 1 (1.23%) TCP/IP
Database & Business Intelligence
1 4 (4.94%) Oracle Database
1 4 (4.94%) Oracle Reports
2 2 (2.47%) BigQuery
3 1 (1.23%) Amazon RDS
3 1 (1.23%) DB2
3 1 (1.23%) IMS/DB
3 1 (1.23%) Oracle Exadata
3 1 (1.23%) SAP BW
3 1 (1.23%) SAP HANA
3 1 (1.23%) SQL Server
Development Applications
1 7 (8.64%) Jenkins
2 5 (6.17%) Git
3 3 (3.70%) JIRA
4 1 (1.23%) GitLab
4 1 (1.23%) Postman
General
1 25 (30.86%) Social Skills
2 23 (28.40%) Finance
3 19 (23.46%) Analytical Skills
4 10 (12.35%) Law
5 7 (8.64%) Banking
5 7 (8.64%) Legal
6 5 (6.17%) Inclusion and Diversity
6 5 (6.17%) Public Sector
6 5 (6.17%) Telecoms
7 3 (3.70%) Presentation Skills
8 1 (1.23%) Back Office
8 1 (1.23%) Investment Banking
8 1 (1.23%) Military
8 1 (1.23%) Retail Banking
Job Titles
1 10 (12.35%) Senior
2 7 (8.64%) DevOps Engineer
2 7 (8.64%) Support Engineer
3 5 (6.17%) Network Engineer
3 5 (6.17%) Service Manager
3 5 (6.17%) Site Engineer
3 5 (6.17%) Site Reliability Engineer
4 4 (4.94%) Architect
4 4 (4.94%) Backup Engineer
4 4 (4.94%) Consultant
4 4 (4.94%) Delivery Manager
4 4 (4.94%) Lead
4 4 (4.94%) Server Engineer
4 4 (4.94%) ServiceNow Architect
5 3 (3.70%) Analyst
5 3 (3.70%) Applications Engineer
5 3 (3.70%) Applications Support
5 3 (3.70%) Applications Support Engineer
5 3 (3.70%) Developer
5 3 (3.70%) Linux Engineer
Libraries, Frameworks & Software Standards
1 5 (6.17%) SOAP
1 5 (6.17%) Web Services
1 5 (6.17%) XML
2 4 (4.94%) Ajax
2 4 (4.94%) CSS
2 4 (4.94%) HTML
2 4 (4.94%) REST
3 3 (3.70%) Middleware
4 2 (2.47%) ISPF
4 2 (2.47%) J2EE
4 2 (2.47%) YAML
5 1 (1.23%) EJB
5 1 (1.23%) IBM Integration Bus
5 1 (1.23%) JDBC
5 1 (1.23%) Node.js
5 1 (1.23%) RESTful
5 1 (1.23%) SAP Basis
5 1 (1.23%) SAP Fiori
5 1 (1.23%) WebSphere MQ
5 1 (1.23%) XSLT
Miscellaneous
1 10 (12.35%) CMDB
2 9 (11.11%) Product Ownership
3 7 (8.64%) Data Centre
4 5 (6.17%) Security Posture
5 4 (4.94%) Management Information System
6 3 (3.70%) Data Protection Act
6 3 (3.70%) Mainframe
7 2 (2.47%) IBM Mainframe
7 2 (2.47%) Onboarding
7 2 (2.47%) Operational Technology
7 2 (2.47%) Public Cloud
7 2 (2.47%) VSAM
8 1 (1.23%) Clustering
8 1 (1.23%) Replication
Operating Systems
1 15 (18.52%) Linux
1 15 (18.52%) Windows
2 5 (6.17%) Amazon Linux
2 5 (6.17%) Red Hat Enterprise Linux
2 5 (6.17%) Unix
2 5 (6.17%) Windows Server
2 5 (6.17%) zOS
3 1 (1.23%) AIX
3 1 (1.23%) Solaris
Processes & Methodologies
1 39 (48.15%) ITIL
2 27 (33.33%) Change Management
3 24 (29.63%) Agile
4 21 (25.93%) Problem-Solving
5 17 (20.99%) ITSM
5 17 (20.99%) Service Management
6 15 (18.52%) Continuous Improvement
6 15 (18.52%) DevOps
7 13 (16.05%) Configuration Management
7 13 (16.05%) Incident Management
8 10 (12.35%) Disaster Recovery
8 10 (12.35%) Migration
8 10 (12.35%) Performance Tuning
8 10 (12.35%) Root Cause Analysis
9 9 (11.11%) Mentoring
10 8 (9.88%) CI/CD
10 8 (9.88%) Process Improvement
10 8 (9.88%) Project Delivery
10 8 (9.88%) Site Reliability Engineering
10 8 (9.88%) Stakeholder Management
Programming Languages
1 13 (16.05%) Python
2 10 (12.35%) SQL
3 5 (6.17%) Bash
3 5 (6.17%) Go
3 5 (6.17%) PowerShell
3 5 (6.17%) PromQL
3 5 (6.17%) REXX
4 4 (4.94%) JCL
4 4 (4.94%) Shell Script
5 3 (3.70%) Java
6 2 (2.47%) CLIST
6 2 (2.47%) JavaScript
6 2 (2.47%) Kotlin
7 1 (1.23%) ActionScript
7 1 (1.23%) ActionScript 2.0
7 1 (1.23%) Groovy
7 1 (1.23%) PL/SQL
Qualifications
1 11 (13.58%) Security Cleared
2 9 (11.11%) SC Cleared
3 7 (8.64%) BPSS Clearance
4 5 (6.17%) ITIL Certification
5 4 (4.94%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (4.94%) QA
2 3 (3.70%) Disclosure Scotland
3 1 (1.23%) ISO 22301
3 1 (1.23%) ISO 31000
3 1 (1.23%) ISO/IEC 27001
3 1 (1.23%) PMO
3 1 (1.23%) SLA
System Software
1 4 (4.94%) Time Sharing Option
2 2 (2.47%) Active Directory
2 2 (2.47%) NFS
2 2 (2.47%) VMware Infrastructure
3 1 (1.23%) Apache ZooKeeper
3 1 (1.23%) Docker
3 1 (1.23%) Microcode
3 1 (1.23%) Oracle RAC
3 1 (1.23%) RACF
3 1 (1.23%) Veritas Cluster Server
Systems Management
1 9 (11.11%) Kubernetes
2 8 (9.88%) Grafana
2 8 (9.88%) Prometheus
3 6 (7.41%) Ansible
4 5 (6.17%) Cisco Prime
4 5 (6.17%) Terraform
5 4 (4.94%) Oracle RMAN
6 3 (3.70%) OMEGAMON
6 3 (3.70%) SCCM
7 2 (2.47%) BMC PATROL
7 2 (2.47%) CA Endevor
7 2 (2.47%) EMC NetWorker
7 2 (2.47%) EMC VPLEX
7 2 (2.47%) Microsoft Clustering
7 2 (2.47%) Microsoft Intune
7 2 (2.47%) Single Sign-On
7 2 (2.47%) Tivoli Storage Manager
8 1 (1.23%) Failover Clustering
8 1 (1.23%) Oracle Enterprise Manager
8 1 (1.23%) Oracle Flashback
Vendors
1 15 (18.52%) ServiceNow
2 10 (12.35%) VMware
3 8 (9.88%) Red Hat
4 7 (8.64%) Cisco
4 7 (8.64%) IBM
4 7 (8.64%) Splunk
5 6 (7.41%) Dell
5 6 (7.41%) Microsoft
5 6 (7.41%) Oracle
5 6 (7.41%) SolarWinds
6 5 (6.17%) Aruba
6 5 (6.17%) Fortinet
6 5 (6.17%) Palo Alto
7 4 (4.94%) Brocade
7 4 (4.94%) Commvault
8 3 (3.70%) Dynatrace
8 3 (3.70%) Google
9 2 (2.47%) MuleSoft
9 2 (2.47%) Snow
9 2 (2.47%) Tanium