Second Line Desktop Support
UK
The median Second Line Desktop Support salary in the UK is £32,000 per year according to job vacancies posted during the 6 months to 9 December 2023.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Dec 2023 |
Same period 2022 | Same period 2021 | |
|---|---|---|---|
| Rank | 679 | 983 | 1002 |
| Rank change year-on-year | +304 | +19 | -284 |
| Permanent jobs requiring a 2nd Line Desktop Support | 50 | 95 | 68 |
| As % of all permanent jobs advertised in the UK | 0.096% | 0.078% | 0.053% |
| As % of the Job Titles category | 0.10% | 0.081% | 0.056% |
| Number of salaries quoted | 46 | 88 | 64 |
| 10th Percentile | £25,625 | £25,750 | £23,725 |
| 25th Percentile | £27,000 | £27,500 | £25,969 |
| Median annual salary (50th Percentile) | £32,000 | £31,750 | £30,000 |
| Median % change year-on-year | +0.79% | +5.83% | -11.11% |
| 75th Percentile | £42,250 | £43,188 | £37,250 |
| 90th Percentile | £55,000 | £48,750 | £43,500 |
| UK excluding London median annual salary | £27,000 | £30,000 | £26,750 |
| % change year-on-year | -10.00% | +12.15% | -1.83% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,748 | 116,938 | 121,615 |
| % of permanent jobs with a recognized job title | 95.41% | 95.42% | 95.23% |
| Number of salaries quoted | 36,451 | 73,675 | 84,434 |
| 10th Percentile | £31,250 | £32,750 | £32,250 |
| 25th Percentile | £42,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £60,000 | £60,000 | £57,500 |
| Median % change year-on-year | - | +4.35% | +4.55% |
| 75th Percentile | £80,000 | £81,250 | £77,500 |
| 90th Percentile | £97,500 | £98,750 | £95,000 |
| UK excluding London median annual salary | £52,500 | £52,500 | £50,000 |
| % change year-on-year | - | +5.00% | +5.26% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Desktop Support over the 6 months to 9 December 2023.
2nd Line Desktop Support
Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 9 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +310 | 50 | £32,000 | +3.23% | 4 |
| UK excluding London | +213 | 27 | £27,000 | -10.00% | 3 |
| London | +251 | 23 | £41,500 | -4.05% | 1 |
| West Midlands | +138 | 11 | £27,000 | -4.42% | |
| Midlands | +133 | 11 | £27,000 | -6.09% | |
| Work from Home | +247 | 10 | £31,000 | -17.88% | |
| South East | +135 | 9 | £30,000 | - | 1 |
| North of England | +138 | 4 | £26,500 | -13.82% | |
| North West | +127 | 4 | £26,500 | -18.46% | |
| South West | +82 | 2 | £43,750 | +42.28% | 2 |
| East of England | +120 | 1 | £30,000 | -7.69% |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 December 2023, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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