Second Line Desktop Support
UK
The median Second Line Desktop Support salary in the UK is £31,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 28 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 681 | 862 | 922 |
| Rank change year-on-year | +181 | +60 | +249 |
| Permanent jobs requiring a 2nd Line Desktop Support | 30 | 48 | 42 |
| As % of all permanent jobs advertised in the UK | 0.055% | 0.047% | 0.043% |
| As % of the Job Titles category | 0.061% | 0.050% | 0.047% |
| Number of salaries quoted | 28 | 41 | 37 |
| 10th Percentile | - | - | £25,950 |
| 25th Percentile | £28,500 | £28,500 | £27,500 |
| Median annual salary (50th Percentile) | £31,500 | £32,500 | £33,444 |
| Median % change year-on-year | -3.08% | -2.82% | +3.70% |
| 75th Percentile | £35,125 | £38,000 | £38,750 |
| 90th Percentile | £47,500 | £43,750 | £48,500 |
| UK excluding London median annual salary | £29,250 | £32,500 | £30,500 |
| % change year-on-year | -10.00% | +6.56% | +10.91% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,435 | 96,820 | 89,564 |
| % of permanent jobs with a recognized job title | 90.41% | 94.78% | 91.46% |
| Number of salaries quoted | 25,727 | 69,155 | 56,824 |
| 10th Percentile | £28,822 | £28,500 | £32,500 |
| 25th Percentile | £41,000 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,750 | £70,000 | £80,000 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,399 | £50,000 | £53,500 |
| % change year-on-year | +2.80% | -6.54% | +6.63% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Desktop Support over the 6 months to 28 May 2025.
2nd Line Desktop Support
Top 10 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +146 | 30 | £31,500 | -3.08% | 3 |
| UK excluding London | +176 | 22 | £29,250 | -10.00% | 2 |
| Work from Home | +129 | 14 | £29,000 | +5.45% | |
| Yorkshire | +66 | 9 | £29,000 | -10.77% | |
| North of England | +43 | 9 | £29,000 | -10.77% | |
| London | +120 | 8 | £45,000 | +8.43% | 2 |
| Midlands | +59 | 8 | £32,750 | +0.77% | |
| East Midlands | +40 | 7 | £32,750 | +0.77% | |
| South East | +93 | 6 | £29,250 | -17.61% | |
| West Midlands | +62 | 1 | £33,000 | +22.22% |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 28 May 2025, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: