Second Line Desktop Support
UK
The median Second Line Desktop Support salary in the UK is £55,000 per year, according to job vacancies posted during the 6 months leading to 8 December 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 8 Dec 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 742 | 680 | 977 |
| Rank change year-on-year | -62 | +297 | +38 |
| Permanent jobs requiring a 2nd Line Desktop Support | 24 | 50 | 97 |
| As % of all permanent jobs advertised in the UK | 0.035% | 0.094% | 0.079% |
| As % of the Job Titles category | 0.037% | 0.099% | 0.083% |
| Number of salaries quoted | 21 | 46 | 90 |
| 10th Percentile | £28,500 | £25,625 | £25,750 |
| 25th Percentile | £35,000 | £27,000 | £27,500 |
| Median annual salary (50th Percentile) | £55,000 | £32,000 | £31,250 |
| Median % change year-on-year | +71.88% | +2.40% | +4.17% |
| 75th Percentile | £57,500 | £42,250 | £42,563 |
| 90th Percentile | - | £55,000 | £48,750 |
| UK excluding London median annual salary | £28,750 | £27,000 | £30,000 |
| % change year-on-year | +6.48% | -10.00% | +12.15% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 64,932 | 50,573 | 117,209 |
| % of permanent jobs with a recognized job title | 93.61% | 95.45% | 95.42% |
| Number of salaries quoted | 32,232 | 36,954 | 73,757 |
| 10th Percentile | £32,500 | £31,250 | £32,798 |
| 25th Percentile | £43,650 | £42,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,560 | £60,000 | £60,000 |
| Median % change year-on-year | -4.07% | - | +4.35% |
| 75th Percentile | £77,500 | £80,000 | £81,250 |
| 90th Percentile | £95,000 | £97,500 | £98,750 |
| UK excluding London median annual salary | £52,500 | £52,500 | £52,500 |
| % change year-on-year | - | - | +5.00% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Desktop Support over the 6 months to 8 December 2024.
2nd Line Desktop Support
Top 7 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 8 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -83 | 24 | £55,000 | +71.88% | 3 |
| London | -17 | 19 | £55,000 | +32.53% | 2 |
| UK excluding London | -94 | 5 | £28,750 | +6.48% | 2 |
| North of England | -34 | 3 | £29,000 | +9.43% | 1 |
| Yorkshire | - | 3 | £29,000 | - | |
| South East | -48 | 2 | £28,500 | -5.00% | |
| Work from Home | -2 | 1 | £35,000 | +12.90% |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 8 December 2024, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: