Second Line Desktop Support
UK
The median Second Line Desktop Support salary in the UK is £31,500 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 31 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 672 | 861 | 928 |
| Rank change year-on-year | +189 | +67 | +263 |
| Permanent jobs requiring a 2nd Line Desktop Support | 30 | 46 | 40 |
| As % of all permanent jobs advertised in the UK | 0.054% | 0.044% | 0.042% |
| As % of the Job Titles category | 0.059% | 0.047% | 0.046% |
| Number of salaries quoted | 28 | 38 | 35 |
| 10th Percentile | - | - | £25,800 |
| 25th Percentile | £28,500 | £28,500 | £27,500 |
| Median annual salary (50th Percentile) | £31,500 | £32,500 | £32,500 |
| Median % change year-on-year | -3.08% | - | -1.14% |
| 75th Percentile | £35,125 | £37,500 | £38,375 |
| 90th Percentile | £47,500 | £42,700 | £49,000 |
| UK excluding London median annual salary | £29,250 | £32,500 | £30,500 |
| % change year-on-year | -10.00% | +6.56% | +10.91% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,444 | 98,297 | 87,491 |
| % of permanent jobs with a recognized job title | 90.33% | 94.81% | 91.34% |
| Number of salaries quoted | 26,384 | 69,991 | 55,965 |
| 10th Percentile | £28,750 | £28,500 | £32,500 |
| 25th Percentile | £40,748 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,750 | £70,000 | £80,000 |
| 90th Percentile | £95,000 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,000 | £50,000 | £53,500 |
| % change year-on-year | +2.00% | -6.54% | +6.49% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Desktop Support over the 6 months to 31 May 2025.
2nd Line Desktop Support
Top 10 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +160 | 30 | £31,500 | -3.08% | 5 |
| UK excluding London | +167 | 22 | £29,250 | -10.00% | 4 |
| Work from Home | +130 | 14 | £29,000 | +3.57% | |
| Yorkshire | +60 | 9 | £29,000 | -10.77% | |
| North of England | +40 | 9 | £29,000 | -10.77% | |
| London | +105 | 8 | £45,000 | +8.43% | 2 |
| Midlands | +65 | 8 | £32,750 | +0.77% | |
| East Midlands | +44 | 7 | £32,750 | +0.77% | |
| South East | +81 | 6 | £29,250 | -17.61% | |
| West Midlands | +55 | 1 | £33,000 | +22.22% |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 31 May 2025, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: