Junior Support Analyst
UK

The median Junior Support Analyst salary in the UK is £26,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 889 960 1153
Rank change year-on-year +71 +193 -277
Permanent jobs requiring a Junior Support Analyst 22 39 60
As % of all permanent jobs advertised in the UK 0.022% 0.038% 0.038%
As % of the Job Titles category 0.024% 0.041% 0.040%
Number of salaries quoted 22 36 54
10th Percentile £20,100 £20,500 £23,000
25th Percentile £21,719 £21,938 £23,500
Median annual salary (50th Percentile) £26,500 £27,500 £25,000
Median % change year-on-year -3.64% +10.00% -10.71%
75th Percentile £29,688 £32,438 £33,750
90th Percentile £32,500 £37,500 £35,000
UK excluding London median annual salary £26,500 £23,500 £24,000
% change year-on-year +12.77% -2.08% -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,212 94,769 150,357
% of permanent jobs with a recognized job title 94.62% 91.51% 96.09%
Number of salaries quoted 66,814 59,630 85,382
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,225
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Junior Support Analyst
Job Vacancy Trend

Job postings that featured Junior Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Junior Support Analyst in the UK

Junior Support Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Junior Support Analyst.

Salary trend for Junior Support Analyst in the UK

Junior Support Analyst
Salary Histogram

Salary distribution for jobs citing Junior Support Analyst over the 6 months to 4 May 2024.

Salary histogram for Junior Support Analyst in the UK

Junior Support Analyst
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Junior Support Analyst within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +74 21 £26,500 -3.64% 5
UK excluding London -17 17 £26,500 +12.77% 3
South West -17 6 £26,500 - 2
London +111 5 £27,500 -16.67% 2
Work from Home +74 5 £27,500 -5.17% 2
South East +16 4 £28,750 +35.29%
Midlands - 4 £22,875 - 1
East Midlands - 3 £22,000 -
North of England +25 1 £30,000 +9.09%
East of England +18 1 £20,000 -11.11%
North West +4 1 £30,000 +18.81%
Scotland -65 1 £22,500 -
West Midlands - 1 £30,000 - 1

Junior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 4 May 2024, Junior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Junior Support Analyst in the job title.

1 9 (40.91%) Social Skills
2 8 (36.36%) Microsoft 365
3 7 (31.82%) Microsoft
3 7 (31.82%) Active Directory
3 7 (31.82%) Azure
4 6 (27.27%) Problem-Solving
4 6 (27.27%) Customer Service
4 6 (27.27%) SQL
5 5 (22.73%) SQL Server
5 5 (22.73%) Windows
5 5 (22.73%) Linux
5 5 (22.73%) Entra ID
6 4 (18.18%) Cybersecurity
6 4 (18.18%) ITIL
6 4 (18.18%) Java
7 3 (13.64%) Cisco
7 3 (13.64%) Firewall
7 3 (13.64%) Wi-Fi
7 3 (13.64%) BT
7 3 (13.64%) Finance
7 3 (13.64%) Internet
7 3 (13.64%) Replication
7 3 (13.64%) SQL Server Reporting Services
7 3 (13.64%) Degree
7 3 (13.64%) Problem Management
7 3 (13.64%) Windows 10
7 3 (13.64%) PaperCut
7 3 (13.64%) Canon
7 3 (13.64%) Cyber Essentials
7 3 (13.64%) Veeam

Junior Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) SharePoint
Applications
1 2 (9.09%) Spreadsheet
2 1 (4.55%) Microsoft Office
Cloud Services
1 8 (36.36%) Microsoft 365
2 7 (31.82%) Azure
3 5 (22.73%) Entra ID
4 1 (4.55%) AWS
4 1 (4.55%) Power Platform
4 1 (4.55%) WhatsApp
Communications & Networking
1 3 (13.64%) Firewall
1 3 (13.64%) Internet
1 3 (13.64%) Wi-Fi
2 1 (4.55%) TCP/IP
Database & Business Intelligence
1 5 (22.73%) SQL Server
2 3 (13.64%) SQL Server Reporting Services
3 1 (4.55%) DB2
3 1 (4.55%) Power BI
Development Applications
1 1 (4.55%) JIRA
General
1 9 (40.91%) Social Skills
2 3 (13.64%) Finance
3 1 (4.55%) Analytical Skills
3 1 (4.55%) Documentation Skills
3 1 (4.55%) Law
3 1 (4.55%) Legal
3 1 (4.55%) Manufacturing
3 1 (4.55%) Marketing
3 1 (4.55%) Police
Miscellaneous
1 3 (13.64%) Replication
1 3 (13.64%) Self-Motivation
2 1 (4.55%) e-Learning
2 1 (4.55%) Enterprise Software
2 1 (4.55%) iPad
2 1 (4.55%) Mobile App
2 1 (4.55%) NHS
2 1 (4.55%) Security Operations Centre
Operating Systems
1 5 (22.73%) Linux
1 5 (22.73%) Windows
2 3 (13.64%) Windows 10
2 3 (13.64%) Windows Server 2019
3 1 (4.55%) Windows Server
Processes & Methodologies
1 6 (27.27%) Customer Service
1 6 (27.27%) Problem-Solving
2 4 (18.18%) Cybersecurity
2 4 (18.18%) ITIL
3 3 (13.64%) Problem Management
4 2 (9.09%) Computer Science
4 2 (9.09%) Impact Assessments
4 2 (9.09%) Incident Management
4 2 (9.09%) Service Delivery
5 1 (4.55%) Cyber Intelligence
5 1 (4.55%) Fintech
5 1 (4.55%) Infrastructure Engineering
5 1 (4.55%) ITSM
5 1 (4.55%) Mobile Application Development
5 1 (4.55%) Runbook
5 1 (4.55%) Security Operations
5 1 (4.55%) Software Testing
5 1 (4.55%) Tech Ops
5 1 (4.55%) Time Management
5 1 (4.55%) Trend Analysis
Programming Languages
1 6 (27.27%) SQL
2 4 (18.18%) Java
Qualifications
1 3 (13.64%) Degree
2 2 (9.09%) Computer Science Degree
2 2 (9.09%) Microsoft Certification
3 1 (4.55%) Azure Certification
3 1 (4.55%) MCDST
3 1 (4.55%) MCP
3 1 (4.55%) MCSA
3 1 (4.55%) SC Cleared
3 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 3 (13.64%) Cyber Essentials
2 2 (9.09%) SLA
System Software
1 7 (31.82%) Active Directory
2 1 (4.55%) Hyper-V
Systems Management
1 3 (13.64%) PaperCut
Vendors
1 7 (31.82%) Microsoft
2 3 (13.64%) BT
2 3 (13.64%) Canon
2 3 (13.64%) Cisco
2 3 (13.64%) Veeam
3 1 (4.55%) Apple
3 1 (4.55%) Citrix
3 1 (4.55%) IBM
3 1 (4.55%) VMware