Service Desk Technician
UK
The median Service Desk Technician salary in the UK is £30,000 per year according to job vacancies posted during the 6 months to 4 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 4 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 868 | 978 | 1180 |
| Rank change year-on-year | +110 | +202 | -294 |
| Permanent jobs requiring a Service Desk Technician | 43 | 21 | 33 |
| As % of all permanent jobs advertised in the UK | 0.044% | 0.020% | 0.021% |
| As % of the Job Titles category | 0.046% | 0.022% | 0.022% |
| Number of salaries quoted | 37 | 12 | 24 |
| 10th Percentile | £26,000 | £21,725 | £20,000 |
| 25th Percentile | £27,500 | £23,938 | £20,688 |
| Median annual salary (50th Percentile) | £30,000 | £26,000 | £25,500 |
| Median % change year-on-year | +15.38% | +1.96% | +3.86% |
| 75th Percentile | £32,500 | £30,977 | £29,250 |
| 90th Percentile | £33,300 | £40,769 | £33,525 |
| UK excluding London median annual salary | £30,000 | £26,000 | £24,000 |
| % change year-on-year | +15.38% | +8.33% | -2.25% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,212 | 94,769 | 150,357 |
| % of permanent jobs with a recognized job title | 94.62% | 91.51% | 96.09% |
| Number of salaries quoted | 66,814 | 59,630 | 85,382 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,225 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
Service Desk Technician
Job Vacancy Trend
Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised.
Service Desk Technician
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Technician.
Service Desk Technician
Salary Histogram
Salary distribution for jobs citing Service Desk Technician over the 6 months to 4 May 2024.
Service Desk Technician
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +10 | 40 | £30,000 | +15.38% | 9 |
| England | +108 | 39 | £30,000 | +15.38% | 10 |
| East of England | +28 | 15 | £30,000 | +22.45% | 1 |
| North of England | +37 | 9 | £30,000 | -7.63% | 1 |
| Yorkshire | +92 | 6 | £30,000 | +15.38% | |
| South East | +18 | 6 | £32,000 | +31.18% | 5 |
| Work from Home | +81 | 5 | £28,500 | -29.63% | 3 |
| South West | -17 | 4 | £26,000 | +6.12% | |
| Scotland | - | 4 | £28,500 | - | |
| London | - | 3 | £32,500 | - | 1 |
| North East | -4 | 2 | £26,500 | -34.57% | |
| Midlands | - | 2 | £28,000 | - | 2 |
| East Midlands | - | 1 | - | - | 1 |
| West Midlands | - | 1 | £28,000 | - | 1 |
| North West | - | 1 | £250,000 | - | 1 |
Service Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 4 May 2024, Service Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Technician in the job title.
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Service Desk Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: