Senior Support Analyst Jobs with Hybrid/Remote/WFH Options

Senior Support Analyst
UK > Work from Home

The median Senior Support Analyst salary for remote or hybrid work is £65,000 per year, according to job vacancies posted during the 6 months leading to 3 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 388 560 640
Rank change year-on-year +172 +80 +139
Permanent jobs requiring a Senior Support Analyst 29 24 37
As % of all permanent jobs with a WFH option 0.19% 0.071% 0.087%
As % of the Job Titles category 0.21% 0.074% 0.090%
Number of salaries quoted 27 17 28
10th Percentile - - £30,000
25th Percentile £62,500 £42,500 £38,615
Median annual salary (50th Percentile) £65,000 £54,296 £50,625
Median % change year-on-year +19.71% +7.25% +22.73%
75th Percentile £69,063 £56,000 £87,500
90th Percentile £71,750 £78,750 -
UK median annual salary £65,000 £50,000 £47,500
% change year-on-year +30.00% +5.26% +18.75%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,761 32,474 40,893
% of permanent jobs with a recognized job title 90.71% 96.00% 96.05%
Number of salaries quoted 9,932 24,947 29,049
10th Percentile £30,000 £33,008 £36,711
25th Percentile £43,750 £42,500 £47,447
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

Senior Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised.

Senior Support Analyst trend for jobs with Hybrid/Remote/WFH options

Senior Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Senior Support Analyst.

Senior Support Analyst salary trend for jobs with a WFH option

Senior Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Senior Support Analyst over the 6 months to 3 May 2025.

Senior Support Analyst salary histogram for jobs with a WFH option

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 May 2025, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Senior Support Analyst in the job title.

1 25 (86.21%) Microsoft
1 25 (86.21%) SQL
2 24 (82.76%) SQL Server
2 24 (82.76%) Windows
3 23 (79.31%) Social Skills
4 22 (75.86%) SQL Server Integration Services
4 22 (75.86%) DB2
4 22 (75.86%) VB.NET
4 22 (75.86%) .NET
4 22 (75.86%) C#
4 22 (75.86%) PL/SQL
5 20 (68.97%) Azure
6 18 (62.07%) SQL Server Reporting Services
6 18 (62.07%) Finance
7 17 (58.62%) Mentoring
8 15 (51.72%) Customer-Centric Approach
8 15 (51.72%) Legacy Applications
8 15 (51.72%) Customer-Centricity
9 7 (24.14%) Proactive Maintenance
9 7 (24.14%) ServiceNow
9 7 (24.14%) Relational Database
9 7 (24.14%) .NET Framework
9 7 (24.14%) Degree
9 7 (24.14%) T-SQL
9 7 (24.14%) Visual Studio
9 7 (24.14%) ASP.NET
9 7 (24.14%) ITIL
9 7 (24.14%) Service Management
9 7 (24.14%) Service Delivery
9 7 (24.14%) ITSM

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) Microsoft Exchange
1 1 (3.45%) SharePoint
Applications
1 2 (6.90%) Microsoft Office
Business Applications
1 1 (3.45%) ION Anvil
1 1 (3.45%) ION MarketView
Cloud Services
1 20 (68.97%) Azure
2 5 (17.24%) Azure Data Factory
2 5 (17.24%) Azure Logic Apps
2 5 (17.24%) Azure Monitor
2 5 (17.24%) Dynamics 365
2 5 (17.24%) Power Platform
3 1 (3.45%) Microsoft 365
3 1 (3.45%) WhatsApp
Communications & Networking
1 1 (3.45%) Firewall
1 1 (3.45%) Remote Desktop
Database & Business Intelligence
1 24 (82.76%) SQL Server
2 22 (75.86%) DB2
2 22 (75.86%) SQL Server Integration Services
3 18 (62.07%) SQL Server Reporting Services
4 7 (24.14%) Relational Database
Development Applications
1 7 (24.14%) Visual Studio
General
1 23 (79.31%) Social Skills
2 18 (62.07%) Finance
3 2 (6.90%) Banking
4 1 (3.45%) Back Office
4 1 (3.45%) Organisational Skills
Libraries, Frameworks & Software Standards
1 22 (75.86%) .NET
2 7 (24.14%) .NET Framework
2 7 (24.14%) ASP.NET
Miscellaneous
1 15 (51.72%) Legacy Applications
2 2 (6.90%) Data Protection Act
3 1 (3.45%) iPhone
3 1 (3.45%) Management Information System
3 1 (3.45%) Renewable Energy
Operating Systems
1 24 (82.76%) Windows
2 1 (3.45%) Android
2 1 (3.45%) Linux
2 1 (3.45%) Unix
2 1 (3.45%) Windows 10
Processes & Methodologies
1 17 (58.62%) Mentoring
2 15 (51.72%) Customer-Centric Approach
2 15 (51.72%) Customer-Centricity
3 7 (24.14%) ITIL
3 7 (24.14%) ITSM
3 7 (24.14%) Proactive Maintenance
3 7 (24.14%) Service Delivery
3 7 (24.14%) Service Management
4 6 (20.69%) Customer Service
4 6 (20.69%) Problem Management
5 5 (17.24%) Application Security
5 5 (17.24%) Change Management
5 5 (17.24%) Computer Science
5 5 (17.24%) Knowledge Management
5 5 (17.24%) Requirements Gathering
6 3 (10.34%) Problem-Solving
7 2 (6.90%) Data Protection
8 1 (3.45%) Test Scripting
8 1 (3.45%) Time Management
8 1 (3.45%) User Acceptance Testing
Programming Languages
1 25 (86.21%) SQL
2 22 (75.86%) C#
2 22 (75.86%) PL/SQL
2 22 (75.86%) VB.NET
3 7 (24.14%) T-SQL
Qualifications
1 7 (24.14%) Degree
2 1 (3.45%) A+ Certification
Quality Assurance & Compliance
1 1 (3.45%) GDPR
System Software
1 1 (3.45%) Active Directory
1 1 (3.45%) Hyper-V
1 1 (3.45%) Virtual Servers
1 1 (3.45%) VMware Infrastructure
Systems Management
1 1 (3.45%) Control-M
1 1 (3.45%) Microsoft Intune
1 1 (3.45%) SCCM
Vendors
1 25 (86.21%) Microsoft
2 7 (24.14%) ServiceNow
3 5 (17.24%) SolarWinds
4 2 (6.90%) LogicMonitor
4 2 (6.90%) RedGate
5 1 (3.45%) Citrix
5 1 (3.45%) ION Trading
5 1 (3.45%) VMware