Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 957 960 1055
Rank change year-on-year +3 +95 +22
Permanent jobs citing Salesforce Service Cloud 224 215 246
As % of all permanent IT jobs advertised in the UK 0.13% 0.12% 0.12%
As % of the Cloud Services category 0.62% 0.88% 1.12%
Number of salaries quoted 170 186 210
UK median annual salary £65,000 £55,000 £57,900
Median salary % change year-on-year +18.18% -5.01% -3.50%
10th Percentile £38,750 £34,243 £36,125
90th Percentile £83,750 £72,500 £100,000
UK excluding London median annual salary £44,750 £40,000 £62,500
% change year-on-year +11.88% -36.00% +19.05%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for cloud computing skills.

All Cloud Skills
UK
Permanent vacancies with a requirement for cloud computing skills 36,158 24,420 21,965
As % of all permanent IT jobs advertised in the UK 20.76% 13.99% 10.42%
Number of salaries quoted 29,967 20,456 18,484
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £28,250 £28,000 £27,500
90th Percentile £82,500 £80,000 £78,750
UK excluding London median annual salary £45,000 £45,000 £44,875
% change year-on-year - +0.28% +5.59%

Salesforce Service Cloud
Job Vacancy Trend

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised.

Job vacancy trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud.

Salary trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Histogram

The salary distribution of IT jobs citing Salesforce Service Cloud over the 6 months to 25 February 2018.

Salary histogram for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the UK over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 219 £63,750 +15.91% 31
London +4 155 £70,000 +16.67% 20
UK excluding London +2 67 £44,750 +11.88% 12
South East +32 37 £42,500 +6.25% 6
North of England -9 13 £52,375 +41.32% 1
North West +7 11 £44,750 +19.33% 1
Midlands +4 10 £51,250 -8.89% 1
West Midlands +1 8 £60,000 -
East Midlands +5 2 £42,500 -19.05% 1
Yorkshire -3 2 £70,000 +100.00%
Northern Ireland - 2 £71,250 -
Scotland - 2 £65,000 -
Wales +6 1 £50,000 -37.50% 1
East of England -9 1 £37,500 +25.00%
South West - 1 £85,000 - 3

For the 6 months to 25 February 2018, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Salesforce Service Cloud.

1 223 (99.55%) Salesforce.com
2 121 (54.02%) Apex Code
3 108 (48.21%) Visualforce
4 78 (34.82%) CRM
5 77 (34.38%) Salesforce Sales Cloud
6 75 (33.48%) Marketing
7 62 (27.68%) Mason
8 55 (24.55%) Web Services
9 50 (22.32%) Stakeholder Management
10 45 (20.09%) JavaScript
10 45 (20.09%) Force.com
11 43 (19.20%) Agile Software Development
12 38 (16.96%) SOQL
13 37 (16.52%) Finance
13 37 (16.52%) SOAP
14 31 (13.84%) SOSL
15 28 (12.50%) SDLC
16 26 (11.61%) Data Management
17 25 (11.16%) Java
18 23 (10.27%) Migration
18 23 (10.27%) Configure, Price, Quote (CPQ)
19 22 (9.82%) CSS
19 22 (9.82%) HTML
20 21 (9.38%) Asset Management
21 20 (8.93%) Scrum
22 18 (8.04%) FinancialForce
23 17 (7.59%) REST
23 17 (7.59%) Web Application Development
23 17 (7.59%) Analytics
24 16 (7.14%) Salesforce Marketing Cloud

Salesforce Service Cloud
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (2.68%) Microsoft Excel
2 1 (0.45%) Microsoft Office
2 1 (0.45%) Microsoft PowerPoint
2 1 (0.45%) Microsoft Project
Business Applications
1 15 (6.70%) Salesforce.com CRM
2 7 (3.13%) BigMachines
3 5 (2.23%) Dynamics CRM
3 5 (2.23%) SAP CRM
4 3 (1.34%) Social Studio
5 1 (0.45%) Dynamics NAV
5 1 (0.45%) SAP Hybris
Cloud Services
1 77 (34.38%) Salesforce Sales Cloud
2 45 (20.09%) Force.com
3 18 (8.04%) FinancialForce
4 3 (1.34%) Amazon AWS
4 3 (1.34%) Heroku
4 3 (1.34%) SaaS
5 2 (0.89%) Cloudflare
6 1 (0.45%) Cloud Computing
6 1 (0.45%) Mailgun
6 1 (0.45%) Oracle CX
6 1 (0.45%) PaaS
6 1 (0.45%) ServiceMax
Communications & Networking
1 1 (0.45%) SMS
Database & Business Intelligence
1 5 (2.23%) Qlik Sense
1 5 (2.23%) QlikView
2 3 (1.34%) MySQL
2 3 (1.34%) Relational Database
3 1 (0.45%) Data Warehouse
3 1 (0.45%) RDBMS
3 1 (0.45%) SQL Server
Development Applications
1 8 (3.57%) Ant
2 4 (1.79%) Git (software)
2 4 (1.79%) Jenkins
2 4 (1.79%) JIRA
3 3 (1.34%) Oracle APEX
General
1 75 (33.48%) Marketing
2 37 (16.52%) Finance
3 7 (3.13%) Advertising
3 7 (3.13%) Banking
4 6 (2.68%) Investment Banking
5 5 (2.23%) Front Office
5 5 (2.23%) Manufacturing
6 2 (0.89%) Retail
7 1 (0.45%) Aerospace
7 1 (0.45%) Law
7 1 (0.45%) Pharmaceutical
7 1 (0.45%) Spanish Language
7 1 (0.45%) Telecoms
Job Titles
1 61 (27.23%) Developer
1 61 (27.23%) Salesforce Developer
2 47 (20.98%) Architect
3 38 (16.96%) Administrator
3 38 (16.96%) Salesforce Administrator
4 36 (16.07%) Analyst
5 35 (15.63%) Consultant
5 35 (15.63%) Salesforce Consultant
6 29 (12.95%) Salesforce Architect
7 28 (12.50%) Business Analyst
8 25 (11.16%) Salesforce Analyst
8 25 (11.16%) Solutions Architect
9 18 (8.04%) Salesforce Business Analyst
10 13 (5.80%) Functional Consultant
10 13 (5.80%) Salesforce Functional Consultant
11 12 (5.36%) CRM Analyst
11 12 (5.36%) CRM Architect
11 12 (5.36%) CRM Solutions Architect
12 11 (4.91%) Senior Developer
12 11 (4.91%) Senior Salesforce Developer
Libraries, Frameworks & Software Standards
1 108 (48.21%) Visualforce
2 62 (27.68%) Mason
3 55 (24.55%) Web Services
4 37 (16.52%) SOAP
5 22 (9.82%) CSS
5 22 (9.82%) HTML
6 17 (7.59%) REST
7 15 (6.70%) XML
8 14 (6.25%) JSON
9 9 (4.02%) DHTML
10 8 (3.57%) J2EE
10 8 (3.57%) J2SE
11 6 (2.68%) WSDL
12 5 (2.23%) D3.js
12 5 (2.23%) Google Chart
13 4 (1.79%) .NET
13 4 (1.79%) Middleware
14 3 (1.34%) RESTful
15 2 (0.89%) jQuery
15 2 (0.89%) Oracle Fusion
Miscellaneous
1 8 (3.57%) Computer Science
1 8 (3.57%) Enterprise Software
2 6 (2.68%) Analytical Skills
3 5 (2.23%) Greenfield Project
4 4 (1.79%) Fintech
5 3 (1.34%) FMCG
5 3 (1.34%) Life Science
5 3 (1.34%) Social Media
6 2 (0.89%) Mobile App
7 1 (0.45%) Data Structures
7 1 (0.45%) Foreign Exchange (FX)
7 1 (0.45%) Management Information System
7 1 (0.45%) Marketing Technology
7 1 (0.45%) PMI
7 1 (0.45%) User Experience
Operating Systems
1 1 (0.45%) Apple iOS
1 1 (0.45%) Windows
Processes & Methodologies
1 78 (34.82%) CRM
2 50 (22.32%) Stakeholder Management
3 43 (19.20%) Agile Software Development
4 28 (12.50%) SDLC
5 26 (11.61%) Data Management
6 23 (10.27%) Configure, Price, Quote (CPQ)
6 23 (10.27%) Migration
7 21 (9.38%) Asset Management
8 20 (8.93%) Scrum
9 17 (7.59%) Analytics
9 17 (7.59%) Web Application Development
10 16 (7.14%) Data Modelling
10 16 (7.14%) Technical Architecture
10 16 (7.14%) Validation
11 15 (6.70%) Marketing Automation
11 15 (6.70%) Project Management
12 13 (5.80%) Investment Management
13 11 (4.91%) Business Development
13 11 (4.91%) Data Analysis
14 10 (4.46%) Business Intelligence
Programming Languages
1 121 (54.02%) Apex Code
2 45 (20.09%) JavaScript
3 38 (16.96%) SOQL
4 31 (13.84%) SOSL
5 25 (11.16%) Java
6 5 (2.23%) R
6 5 (2.23%) VBA
7 3 (1.34%) SQL
8 2 (0.89%) Ruby
9 1 (0.45%) C#
9 1 (0.45%) C++
9 1 (0.45%) Objective-C
Qualifications
1 11 (4.91%) Degree
2 5 (2.23%) Computer Science Degree
2 5 (2.23%) PMI Certification
3 4 (1.79%) Master's Degree
3 4 (1.79%) PMP
3 4 (1.79%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (0.89%) Data Quality
2 1 (0.45%) QA
2 1 (0.45%) SEPA
System Software
1 1 (0.45%) Active Directory
Systems Management
1 1 (0.45%) SCOM
Vendors
1 223 (99.55%) Salesforce.com
2 16 (7.14%) Salesforce Marketing Cloud
3 12 (5.36%) Oracle
4 11 (4.91%) Pardot
5 8 (3.57%) Apttus
6 7 (3.13%) Siebel
7 6 (2.68%) SAP
8 5 (2.23%) Tableau
9 3 (1.34%) Adobe
9 3 (1.34%) Informatica
9 3 (1.34%) Progress
10 2 (0.89%) Cognizant
10 2 (0.89%) TOWER Software
11 1 (0.45%) DocuSign
11 1 (0.45%) hybris
11 1 (0.45%) Microsoft
11 1 (0.45%) MuleSoft
11 1 (0.45%) Remedy
11 1 (0.45%) Sun
11 1 (0.45%) Talend