Period
to 25 September 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 25 September 2017 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK
6 months to
25 Sep 2017
Same period 2016 Same period 2015
Rank 957 957 1052
Rank change year-on-year 0 +95 +126
Permanent jobs citing Salesforce Service Cloud 220 281 245
As % of all permanent IT jobs advertised in the UK 0.12% 0.15% 0.11%
As % of the Cloud Services category 0.70% 1.18% 1.24%
Number of salaries quoted 153 197 218
UK median annual salary £55,000 £55,000 £73,750
Median salary % change year-on-year - -25.42% +55.26%
10th Percentile £36,500 £37,500 £40,875
90th Percentile £85,000 £83,000 £102,500
UK excluding London median annual salary £55,000 £50,000 £45,000
% change year-on-year +10.00% +11.11% -10.00%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for cloud computing skills.

All Cloud Skills
UK
Permanent vacancies with a requirement for cloud computing skills 31340 23878 19800
As % of all permanent IT jobs advertised in the UK 17.79% 12.47% 8.98%
Number of salaries quoted 25799 20103 16206
UK median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -
10th Percentile £28,000 £28,000 £27,500
90th Percentile £80,000 £80,000 £77,500
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Salesforce Service Cloud
Job Vacancy Trend

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised.

Job vacancy trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud.

Salary trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Histogram

The salary distribution of IT jobs citing Salesforce Service Cloud over the 6 months to 25 September 2017.

Salary histogram for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the UK over the 6 months to 25 September 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 213 £55,000 - 5
London -43 163 £55,000 -4.35% 3
UK excluding London +41 56 £55,000 +10.00% 2
North of England +12 23 £55,000 +103.70% 2
South West - 13 £55,000 -
North West -8 10 £51,250 +91.59% 1
Yorkshire +31 9 £55,000 +57.14% 1
Midlands +27 7 £32,500 -36.27%
South East +63 6 £95,000 +100.00%
West Midlands -6 5 £32,500 -36.27%
Scotland - 5 £46,000 -
North East +16 4 £37,062 +39.86%
East Midlands +39 2 £32,500 -27.37%
Wales +13 1 £50,000 -37.50%
Northern Ireland - 1 £65,000 -

For the 6 months to 25 September 2017, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Salesforce Service Cloud.

1 213 (96.82%) Salesforce.com
2 120 (54.55%) Salesforce Sales Cloud
3 103 (46.82%) CRM
4 82 (37.27%) Agile Software Development
5 68 (30.91%) Apex Code
6 65 (29.55%) Visualforce
7 64 (29.09%) Force.com
8 52 (23.64%) Marketing
9 46 (20.91%) SDLC
10 40 (18.18%) Waterfall
11 35 (15.91%) Finance
12 31 (14.09%) Migration
13 29 (13.18%) Scrum
14 28 (12.73%) Java
14 28 (12.73%) Mason
15 26 (11.82%) Oracle
16 25 (11.36%) Siebel
16 25 (11.36%) Data Management
16 25 (11.36%) Salesforce.com CRM
17 24 (10.91%) ERP
17 24 (10.91%) JavaScript
18 23 (10.45%) Cognizant
19 21 (9.55%) Middleware
19 21 (9.55%) SOQL
20 20 (9.09%) Degree
21 19 (8.64%) Analytical Skills
21 19 (8.64%) Project Management
21 19 (8.64%) SOA
21 19 (8.64%) SAP
22 16 (7.27%) Stakeholder Management

Salesforce Service Cloud
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.45%) Oracle SOA Suite
1 1 (0.45%) SharePoint
Applications
1 2 (0.91%) MS Visio
Business Applications
1 25 (11.36%) Salesforce.com CRM
2 12 (5.45%) Dynamics CRM
3 10 (4.55%) Eloqua
4 7 (3.18%) NetSuite
5 5 (2.27%) BigMachines
6 4 (1.82%) Oracle CRM
7 1 (0.45%) Payment Gateway
Cloud Services
1 120 (54.55%) Salesforce Sales Cloud
2 64 (29.09%) Force.com
3 12 (5.45%) Veeva
4 11 (5.00%) Oracle CX
5 5 (2.27%) SaaS
6 4 (1.82%) CloudSense
7 2 (0.91%) FinancialForce.com
8 1 (0.45%) Cloudflare
8 1 (0.45%) Google Drive
8 1 (0.45%) Heroku
8 1 (0.45%) Microsoft Azure
8 1 (0.45%) Office 365
Communications & Networking
1 13 (5.91%) HTTP
2 5 (2.27%) HTTPS
3 2 (0.91%) BGP
3 2 (0.91%) OSPF
3 2 (0.91%) RIP
3 2 (0.91%) SSL
3 2 (0.91%) TCP/IP
3 2 (0.91%) VLAN
3 2 (0.91%) VoIP
Database & Business Intelligence
1 6 (2.73%) Data Warehouse
2 3 (1.36%) Oracle Reports
3 2 (0.91%) Big Data
3 2 (0.91%) MySQL
3 2 (0.91%) RDBMS
3 2 (0.91%) Relational Database
3 2 (0.91%) SQL Server
3 2 (0.91%) SQL Server Integration Services
3 2 (0.91%) SQL Server Reporting Services
Development Applications
1 6 (2.73%) Oracle APEX
1 6 (2.73%) Talend Open Studio
2 5 (2.27%) JIRA
3 3 (1.36%) Git (software)
3 3 (1.36%) Jenkins
4 2 (0.91%) Eclipse
4 2 (0.91%) NetBeans
4 2 (0.91%) Visual Studio
5 1 (0.45%) Cucumber
5 1 (0.45%) JUnit
5 1 (0.45%) Selenium
5 1 (0.45%) TestNG
General
1 52 (23.64%) Marketing
2 35 (15.91%) Finance
3 4 (1.82%) Law
3 4 (1.82%) Manufacturing
4 3 (1.36%) Financial Institution
4 3 (1.36%) Telecoms
5 2 (0.91%) Legal
5 2 (0.91%) Retail
6 1 (0.45%) Aerospace
6 1 (0.45%) Banking
Job Titles
1 64 (29.09%) Architect
2 47 (21.36%) Salesforce Architect
3 46 (20.91%) Consultant
4 45 (20.45%) Developer
5 43 (19.55%) Salesforce Developer
6 36 (16.36%) Salesforce Consultant
7 31 (14.09%) Analyst
8 27 (12.27%) Salesforce Analyst
9 26 (11.82%) Business Analyst
10 24 (10.91%) Salesforce Business Analyst
11 23 (10.45%) Solutions Architect
12 22 (10.00%) Functional Consultant
12 22 (10.00%) Salesforce Functional Consultant
13 18 (8.18%) Senior Developer
13 18 (8.18%) Technical Architect
14 17 (7.73%) Senior Salesforce Developer
15 14 (6.36%) Cloud Architect
16 13 (5.91%) Administrator
16 13 (5.91%) Salesforce Administrator
16 13 (5.91%) Salesforce Solution Architect
Libraries, Frameworks & Software Standards
1 65 (29.55%) Visualforce
2 28 (12.73%) Mason
3 21 (9.55%) Middleware
4 14 (6.36%) XML
5 13 (5.91%) CSS
5 13 (5.91%) HTML
6 12 (5.45%) .NET
6 12 (5.45%) jQuery
7 11 (5.00%) SOAP
8 8 (3.64%) AngularJS
8 8 (3.64%) REST
9 7 (3.18%) GWT
9 7 (3.18%) HTML5
9 7 (3.18%) Struts
10 6 (2.73%) COM
10 6 (2.73%) Web Services
11 2 (0.91%) Ajax
11 2 (0.91%) JSON
11 2 (0.91%) XSLT
12 1 (0.45%) WSDL
Miscellaneous
1 19 (8.64%) Analytical Skills
2 12 (5.45%) Computer Science
2 12 (5.45%) Hybrid Cloud
3 11 (5.00%) Enterprise Software
4 8 (3.64%) Life Science
5 6 (2.73%) Data Structures
6 5 (2.27%) Greenfield Project
7 4 (1.82%) User Experience
8 3 (1.36%) FMCG
8 3 (1.36%) Management Information System
9 2 (0.91%) Data Centre
9 2 (0.91%) Driving Licence
9 2 (0.91%) Fintech
9 2 (0.91%) PMI
10 1 (0.45%) Marketing Technology
10 1 (0.45%) Mobile App
Operating Systems
1 2 (0.91%) Linux
Processes & Methodologies
1 103 (46.82%) CRM
2 82 (37.27%) Agile Software Development
3 46 (20.91%) SDLC
4 40 (18.18%) Waterfall
5 31 (14.09%) Migration
6 29 (13.18%) Scrum
7 25 (11.36%) Data Management
8 24 (10.91%) ERP
9 19 (8.64%) Project Management
9 19 (8.64%) SOA
10 16 (7.27%) Stakeholder Management
11 15 (6.82%) Data Modelling
11 15 (6.82%) GAP Analysis
12 14 (6.36%) B2B
12 14 (6.36%) Software Engineering
13 13 (5.91%) B2C
14 12 (5.45%) Business Development
14 12 (5.45%) Change Control
14 12 (5.45%) ETL
14 12 (5.45%) Risk Management
Programming Languages
1 68 (30.91%) Apex Code
2 28 (12.73%) Java
3 24 (10.91%) JavaScript
4 21 (9.55%) SOQL
5 15 (6.82%) C++
5 15 (6.82%) SOSL
6 10 (4.55%) SQL
7 7 (3.18%) C#
8 5 (2.27%) Ruby
9 3 (1.36%) PHP
10 2 (0.91%) Python
10 2 (0.91%) VB
11 1 (0.45%) Objective-C
Qualifications
1 20 (9.09%) Degree
2 13 (5.91%) PMI Certification
3 11 (5.00%) PMP
3 11 (5.00%) PRINCE2 Certification
4 10 (4.55%) Computer Science Degree
5 3 (1.36%) Master's Degree
Quality Assurance & Compliance
1 8 (3.64%) QA
2 1 (0.45%) Data Quality
Vendors
1 213 (96.82%) Salesforce.com
2 26 (11.82%) Oracle
3 25 (11.36%) Siebel
4 23 (10.45%) Cognizant
5 19 (8.64%) SAP
6 10 (4.55%) ServiceNow
7 9 (4.09%) Pardot
7 9 (4.09%) Salesforce Marketing Cloud
8 8 (3.64%) Apttus
9 6 (2.73%) Google
9 6 (2.73%) Informatica
9 6 (2.73%) Microsoft
9 6 (2.73%) Talend
10 4 (1.82%) Pega
11 3 (1.36%) Marketo
12 2 (0.91%) Adobe
13 1 (0.45%) CyberSource
13 1 (0.45%) Ingenico
13 1 (0.45%) TOWER Software