Period
to 18 October 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 909 977 978
Rank change year-on-year +68 +1 +98
Permanent jobs citing Salesforce Service Cloud 239 204 260
As % of all permanent IT jobs advertised in the UK 0.15% 0.12% 0.14%
As % of the Cloud Services category 0.62% 0.64% 1.06%
Number of salaries quoted 167 136 195
UK median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - -24.14%
10th Percentile £38,250 £38,750 £37,500
90th Percentile £80,000 £85,000 £81,500
UK excluding London median annual salary £57,500 £55,000 £50,000
% change year-on-year +4.55% +10.00% +8.11%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for cloud computing skills.

All Cloud Skills
UK
Permanent vacancies with a requirement for cloud computing skills 38,815 32,013 24,480
As % of all permanent IT jobs advertised in the UK 23.60% 18.31% 12.77%
Number of salaries quoted 31,319 26,302 20,556
UK median annual salary £55,000 £51,000 £50,000
Median salary % change year-on-year +7.84% +2.00% +5.26%
10th Percentile £30,000 £27,750 £28,000
90th Percentile £85,000 £80,000 £80,000
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Salesforce Service Cloud
Job Vacancy Trend

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised.

Job vacancy trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud.

Salary trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Histogram

The salary distribution of IT jobs citing Salesforce Service Cloud over the 6 months to 18 October 2018.

Salary histogram for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the UK over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 218 £60,000 +9.09% 38
London +52 173 £60,000 +9.09% 26
UK excluding London +12 41 £57,500 +4.55% 12
South East +16 13 £75,000 -21.05% 3
North of England +13 10 £50,000 -9.09% 3
North West +10 10 £50,000 -2.44%
Midlands +14 5 £58,750 +80.77% 2
East of England - 5 £50,000 - 4
Scotland +1 4 £42,500 -7.61%
South West -8 4 £57,500 -4.17%
East Midlands -8 3 £57,500 +76.92% 1
West Midlands +30 2 £75,000 +130.77% 1

For the 6 months to 18 October 2018, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Salesforce Service Cloud.

1 239 (100.00%) Salesforce.com
2 104 (43.51%) Marketing
3 90 (37.66%) Apex Code
4 80 (33.47%) CRM
5 73 (30.54%) Visualforce
5 73 (30.54%) Salesforce Sales Cloud
6 72 (30.13%) Agile Software Development
7 43 (17.99%) JavaScript
7 43 (17.99%) SQL
8 42 (17.57%) Finance
8 42 (17.57%) Migration
9 41 (17.15%) Salesforce.com CRM
10 38 (15.90%) Stakeholder Management
11 35 (14.64%) Validation
12 28 (11.72%) Salesforce Marketing Cloud
13 27 (11.30%) Analytical Skills
14 24 (10.04%) Dashboard Development
15 22 (9.21%) HTML
15 22 (9.21%) SOAP
15 22 (9.21%) Web Services
15 22 (9.21%) Degree
16 21 (8.79%) CSS
16 21 (8.79%) REST
17 20 (8.37%) Mentoring
17 20 (8.37%) XML
18 19 (7.95%) Java
18 19 (7.95%) Data Modelling
18 19 (7.95%) Test Strategy
19 18 (7.53%) Force.com
20 17 (7.11%) Eclipse

Salesforce Service Cloud
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (1.26%) Microsoft Office
2 1 (0.42%) Adobe Premiere
2 1 (0.42%) Microsoft Excel
Business Applications
1 41 (17.15%) Salesforce.com CRM
Cloud Services
1 73 (30.54%) Salesforce Sales Cloud
2 18 (7.53%) Force.com
3 11 (4.60%) SaaS
4 6 (2.51%) Heroku
5 5 (2.09%) Amazon AWS
6 4 (1.67%) Microsoft Azure
7 3 (1.26%) Google Cloud Platform
8 2 (0.84%) Boomi
9 1 (0.42%) Azure Active Directory
9 1 (0.42%) CallidusCloud
9 1 (0.42%) CloudSense
9 1 (0.42%) iPaaS
9 1 (0.42%) PaaS
9 1 (0.42%) ServiceMax
9 1 (0.42%) Veeva
Communications & Networking
1 6 (2.51%) CTI
2 2 (0.84%) HTTP
2 2 (0.84%) HTTPS
3 1 (0.42%) Firewall
3 1 (0.42%) GoToMeeting
3 1 (0.42%) LAN
3 1 (0.42%) Network Security
3 1 (0.42%) VPN
3 1 (0.42%) WAN
Database & Business Intelligence
1 8 (3.35%) Relational Database
2 4 (1.67%) Data Warehouse
2 4 (1.67%) MySQL
Development Applications
1 17 (7.11%) Eclipse
2 7 (2.93%) JIRA
3 5 (2.09%) Ant
4 2 (0.84%) Git (software)
5 1 (0.42%) Jenkins
5 1 (0.42%) Selenium
General
1 104 (43.51%) Marketing
2 42 (17.57%) Finance
3 13 (5.44%) Telecoms
4 11 (4.60%) Automotive
5 8 (3.35%) Banking
6 7 (2.93%) Retail
7 5 (2.09%) Front Office
8 4 (1.67%) Law
9 3 (1.26%) Legal
10 1 (0.42%) Back Office
10 1 (0.42%) Billing
10 1 (0.42%) French Language
10 1 (0.42%) Games
10 1 (0.42%) German Language
10 1 (0.42%) Portuguese Language
10 1 (0.42%) Publishing
10 1 (0.42%) Spanish Language
Job Titles
1 76 (31.80%) Developer
1 76 (31.80%) Salesforce Developer
2 53 (22.18%) Consultant
3 39 (16.32%) Salesforce Consultant
4 34 (14.23%) Architect
5 33 (13.81%) Analyst
5 33 (13.81%) Salesforce Analyst
6 30 (12.55%) Salesforce Architect
7 25 (10.46%) Administrator
8 24 (10.04%) Salesforce Administrator
9 20 (8.37%) Functional Consultant
9 20 (8.37%) Salesforce Functional Consultant
10 18 (7.53%) Test Analyst
11 12 (5.02%) Development Analyst
12 11 (4.60%) IT Consultant
12 11 (4.60%) Technical Architect
13 10 (4.18%) Salesforce Solution Architect
13 10 (4.18%) Salesforce Technical Architect
13 10 (4.18%) Solutions Architect
14 8 (3.35%) Business Analyst
Libraries, Frameworks & Software Standards
1 73 (30.54%) Visualforce
2 22 (9.21%) HTML
2 22 (9.21%) SOAP
2 22 (9.21%) Web Services
3 21 (8.79%) CSS
3 21 (8.79%) REST
4 20 (8.37%) XML
5 11 (4.60%) .NET
6 3 (1.26%) COM
6 3 (1.26%) Middleware
7 1 (0.42%) CGI
7 1 (0.42%) RESTful
Miscellaneous
1 27 (11.30%) Analytical Skills
2 7 (2.93%) Self-Motivation
3 6 (2.51%) IVR
4 4 (1.67%) Fintech
4 4 (1.67%) Management Information System
5 3 (1.26%) Enterprise Cloud
5 3 (1.26%) Enterprise Software
5 3 (1.26%) Public Cloud
5 3 (1.26%) User Experience
6 1 (0.42%) Client/Server
6 1 (0.42%) Foreign Exchange (FX)
6 1 (0.42%) Greenfield Project
6 1 (0.42%) Mobile App
6 1 (0.42%) Xbox
Operating Systems
1 1 (0.42%) Windows
1 1 (0.42%) Windows Server
Processes & Methodologies
1 80 (33.47%) CRM
2 72 (30.13%) Agile Software Development
3 42 (17.57%) Migration
4 38 (15.90%) Stakeholder Management
5 35 (14.64%) Validation
6 24 (10.04%) Dashboard Development
7 20 (8.37%) Mentoring
8 19 (7.95%) Data Modelling
8 19 (7.95%) Test Strategy
9 17 (7.11%) Configure, Price, Quote (CPQ)
10 16 (6.69%) Test Scripting
11 14 (5.86%) Data Migration
11 14 (5.86%) SDLC
11 14 (5.86%) Waterfall
12 13 (5.44%) Decision-Making
13 12 (5.02%) Analytics
13 12 (5.02%) Data Mapping
13 12 (5.02%) Manual Testing
13 12 (5.02%) Problem-Solving
13 12 (5.02%) Use Case
Programming Languages
1 90 (37.66%) Apex Code
2 43 (17.99%) JavaScript
2 43 (17.99%) SQL
3 19 (7.95%) Java
4 4 (1.67%) SOQL
4 4 (1.67%) SOSL
5 3 (1.26%) Python
6 2 (0.84%) C++
7 1 (0.42%) PHP
Qualifications
1 22 (9.21%) Degree
2 4 (1.67%) Master's Degree
3 2 (0.84%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (2.51%) Data Quality
2 2 (0.84%) QA
3 1 (0.42%) SEPA
System Software
1 1 (0.42%) Active Directory
1 1 (0.42%) Virtual Machines
Systems Management
1 6 (2.51%) HP Quality Center
1 6 (2.51%) Single Sign-On
2 1 (0.42%) WebSphere Cast Iron
Vendors
1 239 (100.00%) Salesforce.com
2 28 (11.72%) Salesforce Marketing Cloud
3 7 (2.93%) Pardot
4 6 (2.51%) Adobe
4 6 (2.51%) Jitterbit
4 6 (2.51%) Marketo
5 5 (2.09%) Zuora
6 4 (1.67%) Apttus
6 4 (1.67%) Google
6 4 (1.67%) Informatica
6 4 (1.67%) Microsoft
7 3 (1.26%) MuleSoft
8 2 (0.84%) Dell
8 2 (0.84%) Siebel
9 1 (0.42%) Callidus
9 1 (0.42%) IBM
9 1 (0.42%) Pega
9 1 (0.42%) Remedy
9 1 (0.42%) Sun
9 1 (0.42%) Thunderhead