Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 989 978 1055
Rank change year-on-year -11 +77 +74
Permanent jobs citing Salesforce Service Cloud 222 246 268
As % of all permanent IT jobs advertised in the UK 0.12% 0.13% 0.12%
As % of the Cloud Services category 0.65% 1.00% 1.31%
Number of salaries quoted 147 192 239
UK median annual salary £60,000 £55,000 £67,000
Median salary % change year-on-year +9.09% -17.91% +41.05%
10th Percentile £40,750 £35,575 £41,250
90th Percentile £85,000 £77,500 £102,500
UK excluding London median annual salary £46,000 £43,125 £45,000
% change year-on-year +6.67% -4.17% -10.00%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for cloud computing skills.

All Cloud Skills
UK
Permanent vacancies with a requirement for cloud computing skills 33961 24719 20493
As % of all permanent IT jobs advertised in the UK 18.85% 13.06% 9.37%
Number of salaries quoted 27954 20795 17007
UK median annual salary £51,500 £50,000 £50,000
Median salary % change year-on-year +3.00% - +5.26%
10th Percentile £27,500 £28,500 £27,500
90th Percentile £80,000 £80,000 £77,500
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Salesforce Service Cloud
Job Vacancy Trend

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised.

Job vacancy trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud.

Salary trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Histogram

The salary distribution of IT jobs citing Salesforce Service Cloud over the 6 months to 24 November 2017.

Salary histogram for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 214 £62,500 +13.64% 26
London -4 166 £65,000 +8.33% 22
UK excluding London +37 55 £46,000 +6.67% 4
South East +55 18 £52,000 +30.00% 1
North of England +23 17 £55,000 +107.55% 3
North West -12 12 £51,250 +91.59%
Midlands +13 9 £32,500 -36.27%
West Midlands -4 6 £51,250 +0.49%
Scotland - 6 £46,000 -
Yorkshire +25 5 £55,000 +120.00% 3
East Midlands +32 3 £32,500 -17.98%
South West - 2 £72,500 -
Wales +20 1 £50,000 -37.50%
East of England +2 1 £37,500 -32.43%
Northern Ireland - 1 £65,000 -

For the 6 months to 24 November 2017, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Salesforce Service Cloud.

1 215 (96.85%) Salesforce.com
2 104 (46.85%) Salesforce Sales Cloud
3 97 (43.69%) CRM
4 75 (33.78%) Apex Code
5 72 (32.43%) Agile Software Development
6 66 (29.73%) Visualforce
7 64 (28.83%) Force.com
8 60 (27.03%) Marketing
9 53 (23.87%) SDLC
10 40 (18.02%) Mason
11 38 (17.12%) Waterfall
12 35 (15.77%) Finance
13 34 (15.32%) Data Management
14 33 (14.86%) Migration
14 33 (14.86%) Scrum
15 29 (13.06%) Java
16 25 (11.26%) JavaScript
17 23 (10.36%) Cognizant
17 23 (10.36%) ERP
18 22 (9.91%) Oracle
18 22 (9.91%) SOAP
18 22 (9.91%) Salesforce.com CRM
18 22 (9.91%) Degree
19 21 (9.46%) Siebel
20 20 (9.01%) Web Services
20 20 (9.01%) Configure, Price, Quote (CPQ)
21 19 (8.56%) GAP Analysis
21 19 (8.56%) Stakeholder Management
21 19 (8.56%) Marketing Automation
22 18 (8.11%) Data Modelling

Salesforce Service Cloud
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.45%) Oracle SOA Suite
1 1 (0.45%) SharePoint
Applications
1 2 (0.90%) MS Visio
Business Applications
1 22 (9.91%) Salesforce.com CRM
2 8 (3.60%) BigMachines
2 8 (3.60%) Dynamics CRM
3 6 (2.70%) NetSuite
4 4 (1.80%) Oracle CRM On Demand
5 2 (0.90%) Oracle CRM
6 1 (0.45%) Eloqua
6 1 (0.45%) Payment Gateway
6 1 (0.45%) Social Studio
Cloud Services
1 104 (46.85%) Salesforce Sales Cloud
2 64 (28.83%) Force.com
3 12 (5.41%) Veeva
4 9 (4.05%) FinancialForce
4 9 (4.05%) Oracle CX
5 4 (1.80%) CloudSense
6 3 (1.35%) Cloudflare
6 3 (1.35%) SaaS
7 1 (0.45%) Amazon AWS
7 1 (0.45%) Cloud Computing
7 1 (0.45%) Google Drive
7 1 (0.45%) Microsoft Azure
7 1 (0.45%) Office 365
Communications & Networking
1 13 (5.86%) HTTP
2 5 (2.25%) HTTPS
3 2 (0.90%) BGP
3 2 (0.90%) OSPF
3 2 (0.90%) RIP
3 2 (0.90%) SSL
3 2 (0.90%) TCP/IP
3 2 (0.90%) VLAN
3 2 (0.90%) VoIP
Database & Business Intelligence
1 6 (2.70%) Data Warehouse
2 3 (1.35%) Oracle Reports
2 3 (1.35%) Qlik Sense
2 3 (1.35%) QlikView
3 2 (0.90%) MySQL
3 2 (0.90%) RDBMS
3 2 (0.90%) Relational Database
3 2 (0.90%) SQL Server
3 2 (0.90%) SQL Server Integration Services
3 2 (0.90%) SQL Server Reporting Services
Development Applications
1 6 (2.70%) Oracle APEX
1 6 (2.70%) Talend Open Studio
2 3 (1.35%) Git (software)
2 3 (1.35%) Jenkins
2 3 (1.35%) JIRA
3 2 (0.90%) Eclipse
3 2 (0.90%) NetBeans
3 2 (0.90%) Visual Studio
4 1 (0.45%) Cucumber
4 1 (0.45%) JUnit
4 1 (0.45%) Selenium
4 1 (0.45%) TestNG
General
1 60 (27.03%) Marketing
2 35 (15.77%) Finance
3 5 (2.25%) Manufacturing
4 3 (1.35%) Telecoms
5 2 (0.90%) Advertising
5 2 (0.90%) Retail
6 1 (0.45%) Aerospace
6 1 (0.45%) Banking
Job Titles
1 78 (35.14%) Architect
2 57 (25.68%) Salesforce Architect
3 37 (16.67%) Analyst
4 34 (15.32%) Business Analyst
4 34 (15.32%) Consultant
5 31 (13.96%) Developer
5 31 (13.96%) Solutions Architect
6 30 (13.51%) Salesforce Analyst
6 30 (13.51%) Salesforce Consultant
6 30 (13.51%) Salesforce Developer
7 28 (12.61%) Salesforce Business Analyst
8 21 (9.46%) Administrator
8 21 (9.46%) Salesforce Administrator
9 18 (8.11%) Technical Architect
10 17 (7.66%) Salesforce Solution Architect
11 16 (7.21%) Functional Consultant
11 16 (7.21%) Salesforce Functional Consultant
12 13 (5.86%) Cloud Architect
13 11 (4.95%) Salesforce Technical Architect
14 10 (4.50%) Cloud Solutions Architect
Libraries, Frameworks & Software Standards
1 66 (29.73%) Visualforce
2 40 (18.02%) Mason
3 22 (9.91%) SOAP
4 20 (9.01%) Web Services
5 17 (7.66%) XML
6 12 (5.41%) .NET
6 12 (5.41%) Middleware
7 8 (3.60%) REST
8 7 (3.15%) CSS
8 7 (3.15%) HTML
9 6 (2.70%) COM
10 5 (2.25%) JSON
11 4 (1.80%) jQuery
11 4 (1.80%) WSDL
12 3 (1.35%) Oracle Fusion
12 3 (1.35%) ServiceStack
13 2 (0.90%) Ajax
13 2 (0.90%) RESTful
13 2 (0.90%) XSLT
14 1 (0.45%) AngularJS
Miscellaneous
1 15 (6.76%) Analytical Skills
2 13 (5.86%) Enterprise Software
3 12 (5.41%) Computer Science
3 12 (5.41%) Hybrid Cloud
4 8 (3.60%) Life Science
5 5 (2.25%) Data Structures
6 4 (1.80%) User Experience
7 3 (1.35%) Fintech
8 2 (0.90%) Data Centre
8 2 (0.90%) Driving Licence
8 2 (0.90%) FMCG
8 2 (0.90%) Management Information System
8 2 (0.90%) Mobile App
8 2 (0.90%) PMI
9 1 (0.45%) Marketing Technology
9 1 (0.45%) Social Media
Operating Systems
1 2 (0.90%) Linux
Processes & Methodologies
1 97 (43.69%) CRM
2 72 (32.43%) Agile Software Development
3 53 (23.87%) SDLC
4 38 (17.12%) Waterfall
5 34 (15.32%) Data Management
6 33 (14.86%) Migration
6 33 (14.86%) Scrum
7 23 (10.36%) ERP
8 20 (9.01%) Configure, Price, Quote (CPQ)
9 19 (8.56%) GAP Analysis
9 19 (8.56%) Marketing Automation
9 19 (8.56%) Stakeholder Management
10 18 (8.11%) Data Modelling
10 18 (8.11%) Project Management
10 18 (8.11%) SOA
10 18 (8.11%) Web Application Development
11 15 (6.76%) Software Engineering
12 14 (6.31%) Asset Management
13 13 (5.86%) Data Analysis
13 13 (5.86%) Validation
Programming Languages
1 75 (33.78%) Apex Code
2 29 (13.06%) Java
3 25 (11.26%) JavaScript
4 18 (8.11%) SOQL
5 17 (7.66%) SOSL
6 15 (6.76%) C++
7 9 (4.05%) SQL
8 5 (2.25%) C#
8 5 (2.25%) Ruby
9 3 (1.35%) PHP
10 2 (0.90%) Python
10 2 (0.90%) VB
11 1 (0.45%) Objective-C
Qualifications
1 22 (9.91%) Degree
2 13 (5.86%) PMI Certification
3 11 (4.95%) PMP
3 11 (4.95%) PRINCE2 Certification
4 10 (4.50%) Computer Science Degree
5 3 (1.35%) Master's Degree
Quality Assurance & Compliance
1 8 (3.60%) QA
2 1 (0.45%) Data Quality
Vendors
1 215 (96.85%) Salesforce.com
2 23 (10.36%) Cognizant
3 22 (9.91%) Oracle
4 21 (9.46%) Siebel
5 15 (6.76%) Salesforce Marketing Cloud
6 14 (6.31%) SAP
7 12 (5.41%) Apttus
8 10 (4.50%) Pardot
9 6 (2.70%) Informatica
9 6 (2.70%) Microsoft
9 6 (2.70%) Talend
10 3 (1.35%) Progress
11 2 (0.90%) Adobe
11 2 (0.90%) ServiceNow
11 2 (0.90%) TOWER Software
12 1 (0.45%) CyberSource
12 1 (0.45%) Google
12 1 (0.45%) Ingenico