Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 888 948 1006
Rank change year-on-year +60 +58 +103
Permanent jobs citing Salesforce Service Cloud 290 219 273
As % of all permanent IT jobs advertised in the UK 0.17% 0.13% 0.14%
As % of the Cloud Services category 0.75% 0.82% 1.18%
Number of salaries quoted 206 194 191
UK median annual salary £62,500 £55,000 £56,600
Median salary % change year-on-year +13.64% -2.83% -12.92%
10th Percentile £37,500 £34,243 £37,500
90th Percentile £81,250 £72,500 £92,500
UK excluding London median annual salary £45,000 £45,000 £55,000
% change year-on-year - -18.18% +4.76%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for cloud computing skills.

All Cloud Skills
UK
Permanent vacancies with a requirement for cloud computing skills 38,774 26,781 23,121
As % of all permanent IT jobs advertised in the UK 22.51% 15.70% 11.52%
Number of salaries quoted 31,561 22,312 19,454
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £29,750 £28,000 £27,500
90th Percentile £85,000 £80,000 £77,500
UK excluding London median annual salary £46,250 £44,000 £45,000
% change year-on-year +5.11% -2.22% +5.88%

Salesforce Service Cloud
Job Vacancy Trend

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised.

Job vacancy trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud.

Salary trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Histogram

The salary distribution of IT jobs citing Salesforce Service Cloud over the 6 months to 27 May 2018.

Salary histogram for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the UK over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +59 285 £62,500 +13.64% 17
London +54 209 £65,000 +18.18% 14
UK excluding London +5 73 £45,000 - 5
South East +40 46 £41,000 -23.72% 2
North of England -25 10 £45,000 +21.42% 1
North West +3 8 £44,875 +28.21% 1
Midlands +24 5 £52,500 -8.70%
South West -28 5 £57,500 +4.55%
East of England +9 4 £50,000 -31.03%
West Midlands +8 3 £50,000 -20.00%
Yorkshire +4 2 £52,500 -4.55%
East Midlands -3 2 £52,500 -
Scotland - 2 £53,750 - 2
Northern Ireland - 1 £77,500 -

For the 6 months to 27 May 2018, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Salesforce Service Cloud.

1 290 (100.00%) Salesforce.com
2 174 (60.00%) Apex Code
3 154 (53.10%) Visualforce
4 109 (37.59%) CRM
5 99 (34.14%) Mason
6 95 (32.76%) Marketing
7 90 (31.03%) Salesforce Sales Cloud
8 67 (23.10%) Stakeholder Management
8 67 (23.10%) Agile Software Development
9 61 (21.03%) Force.com
10 55 (18.97%) JavaScript
11 52 (17.93%) Finance
12 51 (17.59%) Web Services
13 47 (16.21%) HTML
14 46 (15.86%) Java
15 45 (15.52%) CSS
16 40 (13.79%) XML
17 36 (12.41%) SOAP
18 35 (12.07%) Analytics
19 32 (11.03%) SOQL
20 31 (10.69%) Salesforce.com CRM
21 28 (9.66%) Analytical Skills
22 27 (9.31%) SDLC
23 26 (8.97%) Mentoring
23 26 (8.97%) REST
23 26 (8.97%) Migration
24 25 (8.62%) Validation
24 25 (8.62%) SOSL
25 24 (8.28%) Configure, Price, Quote (CPQ)
25 24 (8.28%) Degree

Salesforce Service Cloud
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 17 (5.86%) Microsoft Excel
2 2 (0.69%) Microsoft Office
2 2 (0.69%) Microsoft PowerPoint
2 2 (0.69%) Microsoft Project
Business Applications
1 31 (10.69%) Salesforce.com CRM
2 9 (3.10%) Dynamics CRM
3 5 (1.72%) SAP CRM
4 4 (1.38%) BigMachines
4 4 (1.38%) NetSuite
5 2 (0.69%) Social Studio
6 1 (0.34%) Dynamics NAV
6 1 (0.34%) SAP Hybris
Cloud Services
1 90 (31.03%) Salesforce Sales Cloud
2 61 (21.03%) Force.com
3 13 (4.48%) FinancialForce
4 4 (1.38%) Veeva
5 3 (1.03%) Heroku
5 3 (1.03%) SaaS
6 2 (0.69%) Amazon AWS
7 1 (0.34%) Cloudflare
7 1 (0.34%) Mailgun
7 1 (0.34%) PaaS
7 1 (0.34%) ServiceMax
Communications & Networking
1 11 (3.79%) HTTP
2 7 (2.41%) HTTPS
3 1 (0.34%) DNS
3 1 (0.34%) SMS
Database & Business Intelligence
1 8 (2.76%) Relational Database
2 4 (1.38%) Data Warehouse
2 4 (1.38%) MySQL
3 3 (1.03%) Qlik Sense
3 3 (1.03%) QlikView
4 1 (0.34%) RDBMS
4 1 (0.34%) SQL Server
Development Applications
1 22 (7.59%) Ant
2 8 (2.76%) JIRA
3 7 (2.41%) Oracle APEX
4 3 (1.03%) Git (software)
5 2 (0.69%) Jenkins
6 1 (0.34%) Selenium
General
1 95 (32.76%) Marketing
2 52 (17.93%) Finance
3 21 (7.24%) Banking
4 16 (5.52%) Investment Banking
5 5 (1.72%) Advertising
5 5 (1.72%) Front Office
6 3 (1.03%) Retail
6 3 (1.03%) Telecoms
7 2 (0.69%) Games
7 2 (0.69%) Law
7 2 (0.69%) Spanish Language
8 1 (0.34%) Billing
8 1 (0.34%) French Language
8 1 (0.34%) German Language
8 1 (0.34%) Manufacturing
8 1 (0.34%) Pharmaceutical
8 1 (0.34%) Portuguese Language
Job Titles
1 111 (38.28%) Developer
1 111 (38.28%) Salesforce Developer
2 46 (15.86%) Administrator
2 46 (15.86%) Salesforce Administrator
3 40 (13.79%) Consultant
4 37 (12.76%) Architect
5 36 (12.41%) Analyst
6 34 (11.72%) Salesforce Consultant
7 30 (10.34%) Salesforce Analyst
8 27 (9.31%) Salesforce Architect
9 18 (6.21%) Solutions Architect
10 16 (5.52%) Cloud Administrator
11 15 (5.17%) Analytics Developer
11 15 (5.17%) Business Analyst
11 15 (5.17%) Business Intelligence Developer
11 15 (5.17%) Excel Developer
12 14 (4.83%) Senior Developer
12 14 (4.83%) Senior Salesforce Developer
13 13 (4.48%) Data Visualisation Developer
14 12 (4.14%) Salesforce Technical Consultant
Libraries, Frameworks & Software Standards
1 154 (53.10%) Visualforce
2 99 (34.14%) Mason
3 51 (17.59%) Web Services
4 47 (16.21%) HTML
5 45 (15.52%) CSS
6 40 (13.79%) XML
7 36 (12.41%) SOAP
8 26 (8.97%) REST
9 20 (6.90%) JSON
10 16 (5.52%) DHTML
11 15 (5.17%) D3.js
11 15 (5.17%) Google Chart
11 15 (5.17%) J2EE
11 15 (5.17%) J2SE
12 5 (1.72%) COM
13 3 (1.03%) Ajax
13 3 (1.03%) Middleware
13 3 (1.03%) WSDL
14 2 (0.69%) AngularJS
14 2 (0.69%) RESTful
Miscellaneous
1 28 (9.66%) Analytical Skills
2 11 (3.79%) Fintech
3 10 (3.45%) Enterprise Software
4 8 (2.76%) Management Information System
5 7 (2.41%) Greenfield Project
6 5 (1.72%) Life Science
7 3 (1.03%) Computer Science
7 3 (1.03%) Foreign Exchange (FX)
8 2 (0.69%) Data Structures
8 2 (0.69%) RIA
8 2 (0.69%) Self-Motivation
8 2 (0.69%) Web 2.0
9 1 (0.34%) FMCG
9 1 (0.34%) Social Media
9 1 (0.34%) User Experience
Operating Systems
1 1 (0.34%) Apple iOS
1 1 (0.34%) Windows
Processes & Methodologies
1 109 (37.59%) CRM
2 67 (23.10%) Agile Software Development
2 67 (23.10%) Stakeholder Management
3 35 (12.07%) Analytics
4 27 (9.31%) SDLC
5 26 (8.97%) Mentoring
5 26 (8.97%) Migration
6 25 (8.62%) Validation
7 24 (8.28%) Configure, Price, Quote (CPQ)
7 24 (8.28%) Scrum
8 21 (7.24%) Prototyping
9 20 (6.90%) Unit Testing
10 19 (6.55%) Continuous Integration
10 19 (6.55%) Data Modelling
11 17 (5.86%) Project Management
12 16 (5.52%) Business Development
12 16 (5.52%) Business Intelligence
13 15 (5.17%) Data Visualisation
13 15 (5.17%) Fund Management
13 15 (5.17%) Visualisation
Programming Languages
1 174 (60.00%) Apex Code
2 55 (18.97%) JavaScript
3 46 (15.86%) Java
4 32 (11.03%) SOQL
5 25 (8.62%) SOSL
6 15 (5.17%) R
6 15 (5.17%) VBA
7 13 (4.48%) SQL
8 11 (3.79%) C++
Qualifications
1 24 (8.28%) Degree
2 6 (2.07%) Master's Degree
3 5 (1.72%) PRINCE2 Certification
4 4 (1.38%) PMI Certification
4 4 (1.38%) PMP
5 2 (0.69%) Computer Science Degree
Quality Assurance & Compliance
1 6 (2.07%) QA
2 5 (1.72%) Data Quality
3 3 (1.03%) SEPA
4 2 (0.69%) Solvency II
System Software
1 1 (0.34%) Active Directory
Systems Management
1 4 (1.38%) HP Quality Center
2 3 (1.03%) SCOM
Vendors
1 290 (100.00%) Salesforce.com
2 23 (7.93%) Pardot
3 21 (7.24%) Salesforce Marketing Cloud
4 15 (5.17%) Tableau
5 14 (4.83%) Oracle
6 12 (4.14%) Siebel
7 11 (3.79%) Cognizant
8 7 (2.41%) Apttus
9 6 (2.07%) SAP
10 5 (1.72%) Microsoft
11 3 (1.03%) Informatica
11 3 (1.03%) Remedy
12 2 (0.69%) DocuSign
13 1 (0.34%) Adobe
13 1 (0.34%) hybris
13 1 (0.34%) Misys
13 1 (0.34%) MuleSoft
13 1 (0.34%) Progress
13 1 (0.34%) Sun
13 1 (0.34%) Zuora