Period
to 21 August 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 21 August 2018 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 876 974 997
Rank change year-on-year +98 +23 +51
Permanent jobs citing Salesforce Service Cloud 284 226 285
As % of all permanent IT jobs advertised in the UK 0.17% 0.13% 0.14%
As % of the Cloud Services category 0.73% 0.73% 1.18%
Number of salaries quoted 197 166 191
UK median annual salary £60,000 £55,000 £56,000
Median salary % change year-on-year +9.09% -1.79% -21.40%
10th Percentile £37,000 £35,000 £37,500
90th Percentile £79,250 £77,500 £88,750
UK excluding London median annual salary £50,000 £55,000 £51,000
% change year-on-year -9.09% +7.84% +13.33%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for cloud computing skills.

All Cloud Skills
UK
Permanent vacancies with a requirement for cloud computing skills 39,012 30,772 24,122
As % of all permanent IT jobs advertised in the UK 23.09% 17.46% 12.24%
Number of salaries quoted 31,545 25,240 20,338
UK median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - +5.26%
10th Percentile £30,000 £28,500 £28,250
90th Percentile £85,000 £80,000 £78,750
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Salesforce Service Cloud
Job Vacancy Trend

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised.

Job vacancy trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud.

Salary trend for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Salary Histogram

The salary distribution of IT jobs citing Salesforce Service Cloud over the 6 months to 21 August 2018.

Salary histogram for Salesforce Service Cloud in the UK

Salesforce Service Cloud
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the UK over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +78 271 £60,000 +9.09% 13
London +57 206 £60,000 +9.09% 10
UK excluding London +19 64 £50,000 -9.09% 3
South East +29 31 £47,500 -42.42% 1
North of England +18 11 £50,000 +17.65% 1
North West +25 10 £50,000 +17.65%
South West -1 7 £57,500 +4.55% 1
Midlands +10 6 £57,500 +76.92%
East of England +28 5 £50,000 -31.03%
East Midlands +2 4 £55,000 +69.23%
Scotland -10 4 £42,500 -7.61%
West Midlands +31 2 £75,000 +130.77%
Yorkshire +22 1 £52,500 -4.55%

For the 6 months to 21 August 2018, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Salesforce Service Cloud.

1 284 (100.00%) Salesforce.com
2 137 (48.24%) Apex Code
3 114 (40.14%) Visualforce
4 104 (36.62%) CRM
5 102 (35.92%) Marketing
6 92 (32.39%) Mason
7 83 (29.23%) Salesforce Sales Cloud
8 80 (28.17%) Agile Software Development
9 56 (19.72%) Finance
10 53 (18.66%) Stakeholder Management
11 46 (16.20%) Force.com
12 45 (15.85%) Salesforce.com CRM
13 44 (15.49%) JavaScript
14 39 (13.73%) Analytical Skills
15 38 (13.38%) Validation
16 36 (12.68%) HTML
16 36 (12.68%) XML
17 35 (12.32%) Degree
18 34 (11.97%) Migration
18 34 (11.97%) CSS
19 32 (11.27%) Java
20 28 (9.86%) SQL
20 28 (9.86%) SOAP
20 28 (9.86%) Web Services
20 28 (9.86%) Mentoring
21 24 (8.45%) SDLC
22 22 (7.75%) REST
22 22 (7.75%) Analytics
23 21 (7.39%) Salesforce Marketing Cloud
23 21 (7.39%) Configure, Price, Quote (CPQ)

Salesforce Service Cloud
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 12 (4.23%) Microsoft Excel
2 4 (1.41%) Microsoft Office
3 1 (0.35%) Adobe Premiere
3 1 (0.35%) Microsoft PowerPoint
3 1 (0.35%) Microsoft Project
Business Applications
1 45 (15.85%) Salesforce.com CRM
2 4 (1.41%) Dynamics CRM
2 4 (1.41%) NetSuite
Cloud Services
1 83 (29.23%) Salesforce Sales Cloud
2 46 (16.20%) Force.com
3 7 (2.46%) SaaS
4 5 (1.76%) Veeva
5 4 (1.41%) FinancialForce
6 2 (0.70%) Amazon AWS
6 2 (0.70%) Boomi
7 1 (0.35%) Azure Active Directory
7 1 (0.35%) CallidusCloud
7 1 (0.35%) Cloudflare
7 1 (0.35%) CloudSense
7 1 (0.35%) Heroku
7 1 (0.35%) iPaaS
7 1 (0.35%) Microsoft Azure
7 1 (0.35%) PaaS
7 1 (0.35%) ServiceMax
Communications & Networking
1 11 (3.87%) HTTP
2 7 (2.46%) HTTPS
3 1 (0.35%) CTI
3 1 (0.35%) DNS
3 1 (0.35%) Firewall
3 1 (0.35%) GoToMeeting
3 1 (0.35%) LAN
3 1 (0.35%) Network Security
3 1 (0.35%) VPN
3 1 (0.35%) WAN
Database & Business Intelligence
1 7 (2.46%) Relational Database
2 4 (1.41%) Data Warehouse
2 4 (1.41%) MySQL
3 1 (0.35%) Qlik Sense
3 1 (0.35%) QlikView
Development Applications
1 17 (5.99%) Ant
2 9 (3.17%) Eclipse
2 9 (3.17%) JIRA
3 4 (1.41%) Oracle APEX
4 3 (1.06%) Git (software)
5 1 (0.35%) Jenkins
5 1 (0.35%) Selenium
General
1 102 (35.92%) Marketing
2 56 (19.72%) Finance
3 16 (5.63%) Banking
4 10 (3.52%) Investment Banking
4 10 (3.52%) Telecoms
5 8 (2.82%) Retail
6 6 (2.11%) Automotive
7 4 (1.41%) Front Office
7 4 (1.41%) Law
8 3 (1.06%) Legal
9 2 (0.70%) Games
10 1 (0.35%) Advertising
10 1 (0.35%) Back Office
10 1 (0.35%) Billing
10 1 (0.35%) French Language
10 1 (0.35%) German Language
10 1 (0.35%) Portuguese Language
10 1 (0.35%) Publishing
10 1 (0.35%) Spanish Language
Job Titles
1 97 (34.15%) Developer
1 97 (34.15%) Salesforce Developer
2 52 (18.31%) Consultant
3 39 (13.73%) Architect
4 38 (13.38%) Administrator
4 38 (13.38%) Salesforce Architect
5 37 (13.03%) Salesforce Administrator
6 36 (12.68%) Salesforce Consultant
7 35 (12.32%) Analyst
8 34 (11.97%) Salesforce Analyst
9 16 (5.63%) Salesforce Technical Architect
9 16 (5.63%) Technical Architect
10 14 (4.93%) Functional Consultant
10 14 (4.93%) Salesforce Functional Consultant
10 14 (4.93%) Test Analyst
11 13 (4.58%) IT Consultant
12 12 (4.23%) Business Analyst
13 11 (3.87%) Salesforce Business Analyst
13 11 (3.87%) Solutions Architect
14 10 (3.52%) Business Intelligence Developer
Libraries, Frameworks & Software Standards
1 114 (40.14%) Visualforce
2 92 (32.39%) Mason
3 36 (12.68%) HTML
3 36 (12.68%) XML
4 34 (11.97%) CSS
5 28 (9.86%) SOAP
5 28 (9.86%) Web Services
6 22 (7.75%) REST
7 11 (3.87%) JSON
8 10 (3.52%) D3.js
8 10 (3.52%) Google Chart
9 8 (2.82%) DHTML
9 8 (2.82%) J2EE
9 8 (2.82%) J2SE
10 7 (2.46%) COM
11 6 (2.11%) Middleware
12 3 (1.06%) .NET
13 2 (0.70%) JSP
13 2 (0.70%) Servlets
13 2 (0.70%) Struts
Miscellaneous
1 39 (13.73%) Analytical Skills
2 9 (3.17%) Enterprise Software
2 9 (3.17%) Fintech
3 7 (2.46%) Management Information System
4 6 (2.11%) Self-Motivation
5 4 (1.41%) Life Science
6 3 (1.06%) Greenfield Project
7 2 (0.70%) Foreign Exchange (FX)
7 2 (0.70%) RIA
7 2 (0.70%) User Experience
7 2 (0.70%) Web 2.0
8 1 (0.35%) Client/Server
8 1 (0.35%) Computer Science
8 1 (0.35%) Data Structures
8 1 (0.35%) IVR
8 1 (0.35%) Mobile App
8 1 (0.35%) Xbox
Operating Systems
1 1 (0.35%) Windows
1 1 (0.35%) Windows Server
Processes & Methodologies
1 104 (36.62%) CRM
2 80 (28.17%) Agile Software Development
3 53 (18.66%) Stakeholder Management
4 38 (13.38%) Validation
5 34 (11.97%) Migration
6 28 (9.86%) Mentoring
7 24 (8.45%) SDLC
8 22 (7.75%) Analytics
9 21 (7.39%) Configure, Price, Quote (CPQ)
9 21 (7.39%) Data Modelling
10 18 (6.34%) Waterfall
11 17 (5.99%) Test Scripting
12 16 (5.63%) Data Analysis
12 16 (5.63%) Test Strategy
13 15 (5.28%) Dashboard Development
13 15 (5.28%) Data Mapping
13 15 (5.28%) Decision-Making
13 15 (5.28%) Unit Testing
13 15 (5.28%) Use Case
14 14 (4.93%) Prototyping
Programming Languages
1 137 (48.24%) Apex Code
2 44 (15.49%) JavaScript
3 32 (11.27%) Java
4 28 (9.86%) SQL
5 15 (5.28%) SOQL
6 14 (4.93%) SOSL
7 11 (3.87%) C++
8 10 (3.52%) R
8 10 (3.52%) VBA
9 1 (0.35%) PHP
Qualifications
1 35 (12.32%) Degree
2 6 (2.11%) PRINCE2 Certification
3 5 (1.76%) Master's Degree
4 4 (1.41%) PMI Certification
4 4 (1.41%) PMP
5 1 (0.35%) Computer Science Degree
Quality Assurance & Compliance
1 8 (2.82%) QA
2 4 (1.41%) Data Quality
3 2 (0.70%) SEPA
3 2 (0.70%) Solvency II
System Software
1 1 (0.35%) Active Directory
1 1 (0.35%) Virtual Machines
Systems Management
1 5 (1.76%) HP Quality Center
2 2 (0.70%) SCOM
3 1 (0.35%) Single Sign-On
3 1 (0.35%) WebSphere Cast Iron
Vendors
1 284 (100.00%) Salesforce.com
2 21 (7.39%) Salesforce Marketing Cloud
3 19 (6.69%) Pardot
4 10 (3.52%) Tableau
5 9 (3.17%) Cognizant
6 8 (2.82%) Microsoft
7 7 (2.46%) Siebel
8 6 (2.11%) Apttus
9 5 (1.76%) Oracle
9 5 (1.76%) Zuora
10 4 (1.41%) Informatica
11 3 (1.06%) Jitterbit
11 3 (1.06%) MuleSoft
12 2 (0.70%) Dell
12 2 (0.70%) Marketo
12 2 (0.70%) Remedy
13 1 (0.35%) Adobe
13 1 (0.35%) Google
13 1 (0.35%) Pega
13 1 (0.35%) Thunderhead