Hybrid/Remote Customer Requirements Job Trends

Customer Requirements
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Customer Requirements skills. It covers permanent job vacancies from the 6 months leading up to 11 October 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Oct 2026
Same period 2025 Same period 2024
Rank 254 337 276
Rank change year-on-year +83 -61 -62
Permanent jobs citing Customer Requirements 220 83 210
As % of all permanent jobs with remote/hybrid work options 0.88% 0.50% 0.97%
As % of the Processes & Methodologies category 1.10% 0.53% 1.10%
Number of salaries quoted 149 55 104
10th Percentile £31,000 £43,000 £41,325
25th Percentile £35,000 £46,250 £48,500
Median annual salary (50th Percentile) £50,000 £65,000 £60,000
Median % change year-on-year -23.08% +8.33% +9.09%
75th Percentile £71,235 £83,750 £77,500
90th Percentile £82,500 £99,800 £82,500
UK median annual salary £45,500 £54,793 £55,000
% change year-on-year -16.96% -0.38% -

All Process & Methodology Skills
Work from Home

Customer Requirements falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 20,041 15,592 19,047
As % of all permanent jobs with a WFH option 80.56% 93.83% 88.21%
Number of salaries quoted 14,244 8,414 11,252
10th Percentile £33,750 £29,750 £35,700
25th Percentile £44,447 £40,000 £45,000
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £77,500 £80,000
90th Percentile £100,000 £100,000 £102,500
UK median annual salary £60,000 £55,000 £60,000
% change year-on-year +9.09% -8.33% -

Customer Requirements
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Customer Requirements and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Customer Requirements job vacancy trend for remote/hybrid jobs

Customer Requirements
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Customer Requirements.

Salary distribution trend for jobs with remote/hybrid work options citing Customer Requirements

Customer Requirements
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Customer Requirements over the 6 months to 11 October 2026.

Customer Requirements salary histogram for jobs with remote/hybrid work options

Customer Requirements
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (4.09%) Oracle Workflow
1 9 (4.09%) SharePoint
2 5 (2.27%) MS Project Server
3 4 (1.82%) Microsoft Exchange
4 1 (0.45%) Apache
4 1 (0.45%) Apache Airflow
4 1 (0.45%) Apache Spark
4 1 (0.45%) Jupyter
Applications
1 16 (7.27%) Microsoft Office
2 9 (4.09%) Microsoft Excel
3 8 (3.64%) Microsoft Project
4 4 (1.82%) Simulink
5 2 (0.91%) Spreadsheet
6 1 (0.45%) Microsoft PowerPoint
6 1 (0.45%) MS Visio
Business Applications
1 4 (1.82%) Salesforce CRM
2 3 (1.36%) Primavera
3 2 (0.91%) SAP S/4HANA
3 2 (0.91%) Teamcenter
4 1 (0.45%) Dynamics NAV
4 1 (0.45%) Remedy ITSM
4 1 (0.45%) SAP MM
Cloud Services
1 26 (11.82%) SaaS
2 24 (10.91%) Azure
3 18 (8.18%) Microsoft 365
4 15 (6.82%) AWS
5 9 (4.09%) Power Platform
6 7 (3.18%) Entra ID
6 7 (3.18%) GCP
7 4 (1.82%) Cloud Computing
7 4 (1.82%) Mimecast
8 2 (0.91%) Anthropic Claude
8 2 (0.91%) ChatGPT
8 2 (0.91%) GitHub
8 2 (0.91%) Google Gemini
8 2 (0.91%) OneDrive
9 1 (0.45%) Amazon CloudWatch
9 1 (0.45%) Amazon EMR
9 1 (0.45%) IaaS
9 1 (0.45%) Microsoft Purview
9 1 (0.45%) OCI
9 1 (0.45%) PaaS
Communications & Networking
1 16 (7.27%) Firewall
2 13 (5.91%) TCP/IP
3 11 (5.00%) WAN
4 9 (4.09%) LAN
5 7 (3.18%) Network Security
5 7 (3.18%) Unified Communications
6 6 (2.73%) DHCP
6 6 (2.73%) DNS
6 6 (2.73%) VPN
7 5 (2.27%) SD-WAN
7 5 (2.27%) VLAN
7 5 (2.27%) Wireless
8 4 (1.82%) Broadband
8 4 (1.82%) DWDM
9 3 (1.36%) Cisco ASA
9 3 (1.36%) MPLS
9 3 (1.36%) SDH
10 2 (0.91%) OSPF
10 2 (0.91%) Wi-Fi
10 2 (0.91%) Wireshark
Database & Business Intelligence
1 9 (4.09%) Power BI
2 5 (2.27%) SQL Server Reporting Services
3 4 (1.82%) SQL Server
4 2 (0.91%) Redis
5 1 (0.45%) Amazon Athena
5 1 (0.45%) Data Lake
5 1 (0.45%) Data Vault
5 1 (0.45%) DynamoDB
5 1 (0.45%) MySQL
5 1 (0.45%) PostgreSQL
5 1 (0.45%) Power Query
5 1 (0.45%) SQL Server Integration Services
5 1 (0.45%) Star Schema
Development Applications
1 8 (3.64%) JIRA
2 3 (1.36%) Git
2 3 (1.36%) GitLab
3 2 (0.91%) Bitbucket
4 1 (0.45%) Jenkins
General
1 107 (48.64%) Social Skills
2 50 (22.73%) Finance
3 39 (17.73%) Inclusion and Diversity
4 38 (17.27%) Telecoms
5 32 (14.55%) Aerospace
5 32 (14.55%) Manufacturing
6 29 (13.18%) Organisational Skills
6 29 (13.18%) Public Sector
7 25 (11.36%) Presentation Skills
8 21 (9.55%) Analytical Skills
9 20 (9.09%) Electronics
10 11 (5.00%) Legal
11 10 (4.55%) Marketing
12 6 (2.73%) German Language
13 5 (2.27%) Automotive
13 5 (2.27%) Military
13 5 (2.27%) Retail
14 4 (1.82%) Advertising
14 4 (1.82%) Documentation Skills
14 4 (1.82%) Local Government
Job Titles
1 36 (16.36%) Senior
2 33 (15.00%) Consultant
3 17 (7.73%) Sales Engineer
4 16 (7.27%) Bid Manager
5 14 (6.36%) Architect
5 14 (6.36%) Lead
6 12 (5.45%) Account Manager
7 10 (4.55%) Data Engineer
7 10 (4.55%) Solutions Consultant
8 9 (4.09%) Senior Data Engineer
8 9 (4.09%) Solutions Architect
9 8 (3.64%) Analyst
9 8 (3.64%) Lead Test Engineer
9 8 (3.64%) Project Manager
9 8 (3.64%) Senior Consultant
9 8 (3.64%) Technical Engineer
9 8 (3.64%) Test Engineer
10 7 (3.18%) Business Manager
10 7 (3.18%) Development Manager
10 7 (3.18%) Senior Bid Manager
Libraries, Frameworks & Software Standards
1 9 (4.09%) Oracle Fusion
2 8 (3.64%) XML
3 4 (1.82%) Terraform
4 2 (0.91%) Node.js
4 2 (0.91%) Vue
5 1 (0.45%) CSS
5 1 (0.45%) HTML
5 1 (0.45%) Laravel
5 1 (0.45%) Middleware
5 1 (0.45%) PySpark
5 1 (0.45%) React
5 1 (0.45%) Web Services
Miscellaneous
1 35 (15.91%) Driving Licence
2 25 (11.36%) Onboarding
3 18 (8.18%) Self-Motivation
4 16 (7.27%) Data Centre
5 8 (3.64%) NHS
6 7 (3.18%) Client/Server
6 7 (3.18%) Management Information System
6 7 (3.18%) SCADA
7 6 (2.73%) FPGA
8 5 (2.27%) Digital Currency
8 5 (2.27%) Renewable Energy
9 4 (1.82%) Greenfield Project
9 4 (1.82%) TM Forum
9 4 (1.82%) Verilog
9 4 (1.82%) VHDL
10 3 (1.36%) Cloud Native
10 3 (1.36%) Distributed Denial-of-Service
10 3 (1.36%) Enterprise Software
10 3 (1.36%) IoT
10 3 (1.36%) Mobile App
Operating Systems
1 16 (7.27%) Windows
2 12 (5.45%) Windows Server
3 4 (1.82%) Linux
4 2 (0.91%) macOS
5 1 (0.45%) Ubuntu
Processes & Methodologies
1 48 (21.82%) Presales
2 44 (20.00%) Problem-Solving
3 40 (18.18%) Stakeholder Management
4 36 (16.36%) Decision-Making
5 35 (15.91%) Commercial Awareness
6 32 (14.55%) CRM
7 30 (13.64%) Project Delivery
8 29 (13.18%) Business Development
8 29 (13.18%) Customer Engagement
9 28 (12.73%) Mentoring
10 27 (12.27%) Customer Service
10 27 (12.27%) Validation
11 24 (10.91%) Business Intelligence
12 23 (10.45%) B2B
13 22 (10.00%) Project Management
14 21 (9.55%) ITIL
15 19 (8.64%) Agile
15 19 (8.64%) Customer Experience
16 18 (8.18%) Cybersecurity
17 17 (7.73%) B2B Sales
Programming Languages
1 18 (8.18%) Python
2 15 (6.82%) SQL
3 6 (2.73%) JavaScript
4 5 (2.27%) PowerShell
5 4 (1.82%) Bash
5 4 (1.82%) MATLAB
5 4 (1.82%) SystemVerilog
6 2 (0.91%) TypeScript
7 1 (0.45%) Data Analysis Expressions
7 1 (0.45%) Java
7 1 (0.45%) PHP
Qualifications
1 48 (21.82%) Degree
2 43 (19.55%) Security Cleared
3 33 (15.00%) SC Cleared
4 14 (6.36%) BPSS Clearance
5 11 (5.00%) DV Cleared
6 9 (4.09%) Microsoft Certification
7 7 (3.18%) DBS Check
8 5 (2.27%) Azure Certification
8 5 (2.27%) Computer Science Degree
8 5 (2.27%) Master's Degree
9 4 (1.82%) CCA
9 4 (1.82%) Cisco Certification
9 4 (1.82%) PhD
10 3 (1.36%) HNC
11 2 (0.91%) APMP
11 2 (0.91%) CCNA
12 1 (0.45%) AWS Certification
12 1 (0.45%) Chartered Engineer
12 1 (0.45%) CISSP
12 1 (0.45%) IRCA
Quality Assurance & Compliance
1 11 (5.00%) Accessibility
1 11 (5.00%) QA
2 8 (3.64%) NIST
3 7 (3.18%) GDPR
4 5 (2.27%) ISO/IEC 27001
4 5 (2.27%) PMO
5 4 (1.82%) Cyber Essentials
5 4 (1.82%) Cyber Essentials PLUS
5 4 (1.82%) GRC
5 4 (1.82%) ISO 9001
5 4 (1.82%) NCSC
5 4 (1.82%) NIST 800
5 4 (1.82%) PCI DSS
6 2 (0.91%) Data Quality
7 1 (0.45%) IASME
7 1 (0.45%) ISO 14001
7 1 (0.45%) ISO/IEC 20000
7 1 (0.45%) NEBOSH
7 1 (0.45%) SLA
System Software
1 11 (5.00%) Active Directory
1 11 (5.00%) VMware Infrastructure
2 8 (3.64%) Firmware
2 8 (3.64%) Hyper-V
3 5 (2.27%) Docker
4 2 (0.91%) VMware ESXi
Systems Management
1 6 (2.73%) CASB
2 4 (1.82%) Ansible
2 4 (1.82%) Kubernetes
2 4 (1.82%) Microsoft Intune
3 1 (0.45%) Functional Safety
3 1 (0.45%) NetBackup
Vendors
1 40 (18.18%) Microsoft
2 14 (6.36%) Cisco
3 11 (5.00%) VMware
4 10 (4.55%) Oracle
4 10 (4.55%) Salesforce
5 8 (3.64%) Juniper
5 8 (3.64%) SAP
6 6 (2.73%) HubSpot
6 6 (2.73%) Xilinx
7 5 (2.27%) Nintex
7 5 (2.27%) Siemens
8 4 (1.82%) Acronis
8 4 (1.82%) Arista
8 4 (1.82%) CheckPoint
8 4 (1.82%) Ciena
8 4 (1.82%) Fortinet
8 4 (1.82%) Mitel
8 4 (1.82%) Netskope
8 4 (1.82%) Palo Alto
8 4 (1.82%) Zscaler