Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Service Design
England > London
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 423 442 512
Rank change year-on-year +19 +70 +2
Permanent jobs citing Service Design 452 501 385
As % of all permanent IT jobs advertised in London 0.66% 0.67% 0.49%
As % of the Processes & Methodologies category 0.72% 0.72% 0.53%
Number of salaries quoted 265 353 296
London median annual salary £60,000 £63,000 £60,000
Median salary % change year-on-year -4.76% +5.00% -4.00%
10th Percentile £36,250 £45,000 £41,250
90th Percentile £92,500 £83,750 £88,875
England median annual salary £57,500 £59,500 £55,000
% change year-on-year -3.36% +8.18% -2.22%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 63,077 69,477 73,087
As % of all permanent IT jobs advertised in London 91.71% 92.75% 92.20%
Number of salaries quoted 50,513 53,263 63,267
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £35,000 £33,500
90th Percentile £95,000 £90,000 £87,500
England median annual salary £50,000 £50,000 £50,000

Service Design
Job Vacancy Trend in London

Job postings citing Service Design as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Design in London

Service Design
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Design in London.

Salary trend for Service Design in London

Service Design
Salary Histogram in London

The salary distribution of IT jobs citing Service Design in London over the 6 months to 21 September 2018.

Salary histogram for Service Design in London

Service Design
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the London region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -29 37 £76,250 +45.24% 15
West London +26 23 £46,000 -23.33% 6
East London +5 10 £65,000 +13.04% 2
South London -8 9 £69,312 +19.37% 1
Service Design
England

For the 6 months to 21 September 2018, IT jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Service Design.

1 191 (42.26%) Agile Software Development
2 146 (32.30%) ITIL
3 109 (24.12%) User Experience
4 95 (21.02%) Service Management
5 94 (20.80%) Degree
5 94 (20.80%) Continuous Improvement
6 91 (20.13%) Finance
7 86 (19.03%) Service Delivery
8 83 (18.36%) Marketing
9 80 (17.70%) Project Management
10 77 (17.04%) Validation
10 77 (17.04%) Problem-Solving
11 69 (15.27%) Prototyping
12 61 (13.50%) Analytical Skills
13 58 (12.83%) CRM
14 55 (12.17%) SQL Server
14 55 (12.17%) Microsoft
14 55 (12.17%) Stakeholder Management
14 55 (12.17%) Master's Degree
15 54 (11.95%) SaaS
16 52 (11.50%) Mentoring
17 51 (11.28%) Coaching
17 51 (11.28%) ServiceNow
18 50 (11.06%) Customer Requirements
18 50 (11.06%) Java
19 47 (10.40%) Change Management
20 46 (10.18%) Scrum
20 46 (10.18%) Adobe
21 43 (9.51%) SOA
22 42 (9.29%) Incident Management

Service Design
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (5.97%) IIS
2 24 (5.31%) Tomcat
3 22 (4.87%) SharePoint
4 11 (2.43%) WebSphere
5 9 (1.99%) Oracle SOA Suite
6 8 (1.77%) CMS
7 7 (1.55%) Confluence
8 5 (1.11%) Skype for Business
9 4 (0.88%) MS Exchange
10 3 (0.66%) Apache
10 3 (0.66%) JBoss
11 2 (0.44%) Apache Spark
11 2 (0.44%) Marvel
12 1 (0.22%) Adobe Experience Manager
12 1 (0.22%) Apache Solr
12 1 (0.22%) Captiva
12 1 (0.22%) Documentum
12 1 (0.22%) nginx
Applications
1 38 (8.41%) InVision
2 34 (7.52%) OmniGraffle
3 20 (4.42%) Spreadsheet
4 9 (1.99%) Microsoft Excel
5 8 (1.77%) Photoshop
6 7 (1.55%) Adobe Creative Suite
6 7 (1.55%) Microsoft Office
7 6 (1.33%) Microsoft PowerPoint
8 3 (0.66%) Adobe Illustrator
8 3 (0.66%) Microsoft Project
9 2 (0.44%) FreeHand
10 1 (0.22%) Adobe After Effects
Business Applications
1 29 (6.42%) Dynamics CRM
2 6 (1.33%) OpenText VIM for SAP
2 6 (1.33%) SAP MDG
2 6 (1.33%) SAP MM
2 6 (1.33%) SAP SRM
3 3 (0.66%) Eloqua
3 3 (0.66%) Magento
4 2 (0.44%) Dynamics NAV
4 2 (0.44%) Payment Gateway
4 2 (0.44%) Salesforce.com CRM
5 1 (0.22%) Sage 50
5 1 (0.22%) Workday HCM
Cloud Services
1 54 (11.95%) SaaS
2 40 (8.85%) PaaS
3 37 (8.19%) Adobe Creative Cloud
4 18 (3.98%) Amazon AWS
5 16 (3.54%) BPaaS
5 16 (3.54%) Microsoft Azure
6 14 (3.10%) IaaS
7 4 (0.88%) Office 365
8 3 (0.66%) Cloud Computing
9 1 (0.22%) Amazon CloudWatch
9 1 (0.22%) AWS CloudFormation
9 1 (0.22%) BlazeMeter
9 1 (0.22%) Boomi
9 1 (0.22%) Datadog
9 1 (0.22%) Dropbox
9 1 (0.22%) GitHub
9 1 (0.22%) Google Cloud Platform
9 1 (0.22%) IBM Cloud
9 1 (0.22%) npm
9 1 (0.22%) Serverless
Communications & Networking
1 28 (6.19%) Internet
2 20 (4.42%) TCP/IP
3 13 (2.88%) VPN
3 13 (2.88%) WAN
4 12 (2.65%) LAN
4 12 (2.65%) MPLS
5 10 (2.21%) Firewall
6 7 (1.55%) Wireless
7 5 (1.11%) VoIP
7 5 (1.11%) Wi-Fi
8 4 (0.88%) Cisco ASA
8 4 (0.88%) DSL
8 4 (0.88%) DWDM
8 4 (0.88%) Ethernet
8 4 (0.88%) IP Telephony
8 4 (0.88%) SDH
8 4 (0.88%) Unified Communications
8 4 (0.88%) xDSL
9 3 (0.66%) DMVPN
9 3 (0.66%) SSL
Database & Business Intelligence
1 55 (12.17%) SQL Server
2 22 (4.87%) SQL Server Integration Services
3 20 (4.42%) SQL Server Reporting Services
4 13 (2.88%) Data Warehouse
5 10 (2.21%) Oracle Database
6 9 (1.99%) Relational Database
7 8 (1.77%) NoSQL
8 7 (1.55%) MySQL
8 7 (1.55%) Oracle BI EE
8 7 (1.55%) RDBMS
9 6 (1.33%) SAP BW
10 5 (1.11%) Big Data
11 4 (0.88%) Hadoop
12 3 (0.66%) Apache Cassandra
12 3 (0.66%) BusinessObjects
12 3 (0.66%) MongoDB
12 3 (0.66%) NewSQL
12 3 (0.66%) QlikView
13 2 (0.44%) Oracle ODI
13 2 (0.44%) Snowflake Schema
Development Applications
1 20 (4.42%) Octopus Deploy
1 20 (4.42%) TeamCity
2 9 (1.99%) Jenkins
2 9 (1.99%) JIRA
3 7 (1.55%) Git (software)
3 7 (1.55%) gulp
4 5 (1.11%) Axure RP
4 5 (1.11%) Dreamweaver
4 5 (1.11%) Selenium
5 4 (0.88%) Maven
6 3 (0.66%) Gerrit
6 3 (0.66%) JBehave
6 3 (0.66%) Mercurial
6 3 (0.66%) Subversion
7 2 (0.44%) Cucumber
7 2 (0.44%) eggPlant
7 2 (0.44%) HP UFT
7 2 (0.44%) SpecFlow
7 2 (0.44%) Vagrant
8 1 (0.22%) Gradle
General
1 91 (20.13%) Finance
2 83 (18.36%) Marketing
3 41 (9.07%) Banking
4 38 (8.41%) Retail
5 22 (4.87%) Telecoms
6 17 (3.76%) Investment Banking
7 11 (2.43%) Manufacturing
8 10 (2.21%) Local Government
9 7 (1.55%) Back Office
10 4 (0.88%) Front Office
11 3 (0.66%) Advertising
11 3 (0.66%) Aerospace
11 3 (0.66%) Electronics
11 3 (0.66%) Publishing
12 2 (0.44%) Financial Institution
13 1 (0.22%) Games
13 1 (0.22%) General Ledger
13 1 (0.22%) Law
13 1 (0.22%) Military
13 1 (0.22%) Pharmaceutical
Job Titles
1 85 (18.81%) Designer
2 73 (16.15%) Architect
3 66 (14.60%) UX Designer
4 54 (11.95%) Lead Designer
5 50 (11.06%) Analyst
6 49 (10.84%) Developer
6 49 (10.84%) Lead UX Designer
7 43 (9.51%) Service Manager
8 32 (7.08%) Consultant
9 29 (6.42%) Senior Architect
10 22 (4.87%) IT Manager
11 21 (4.65%) Administrator
12 20 (4.42%) Integration Architect
12 20 (4.42%) IT Services Manager
12 20 (4.42%) Systems Administrator
13 19 (4.20%) Service Analyst
14 15 (3.32%) Enterprise Architect
14 15 (3.32%) Service Design Analyst
14 15 (3.32%) Services Delivery Manager
15 14 (3.10%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 40 (8.85%) HTML
2 39 (8.63%) Web Services
3 36 (7.96%) .NET
4 22 (4.87%) CSS
5 20 (4.42%) .NET Framework
6 18 (3.98%) Middleware
6 18 (3.98%) XML
7 15 (3.32%) HTML5
8 13 (2.88%) IBM Integration Bus
8 13 (2.88%) Node.js
9 12 (2.65%) CSS3
10 11 (2.43%) Sass
10 11 (2.43%) WebSphere MQ
11 9 (1.99%) AngularJS
11 9 (1.99%) jQuery
11 9 (1.99%) React
12 7 (1.55%) REST
12 7 (1.55%) RESTful
13 6 (1.33%) SAPUI5
14 5 (1.11%) Express
Miscellaneous
1 109 (24.12%) User Experience
2 61 (13.50%) Analytical Skills
3 38 (8.41%) IVR
4 35 (7.74%) Virtual Team
5 29 (6.42%) Management Information System
6 14 (3.10%) Enterprise Software
7 10 (2.21%) Fintech
7 10 (2.21%) Life Science
7 10 (2.21%) Public Cloud
8 9 (1.99%) Computer Science
8 9 (1.99%) Self-Motivation
9 6 (1.33%) Data Centre
10 5 (1.11%) Algorithms
10 5 (1.11%) Data Structures
10 5 (1.11%) Smartphone
11 4 (0.88%) CESG
11 4 (0.88%) Hybrid Cloud
11 4 (0.88%) Replication
12 3 (0.66%) Distributed Denial-of-Service
12 3 (0.66%) FMCG
Operating Systems
1 30 (6.64%) Windows
2 11 (2.43%) Linux
3 8 (1.77%) Windows Server
4 7 (1.55%) Solaris
5 1 (0.22%) CentOS
5 1 (0.22%) DC/OS
5 1 (0.22%) Red Hat Enterprise Linux
5 1 (0.22%) Ubuntu
5 1 (0.22%) Windows Server 2008
Processes & Methodologies
1 191 (42.26%) Agile Software Development
2 146 (32.30%) ITIL
3 95 (21.02%) Service Management
4 94 (20.80%) Continuous Improvement
5 86 (19.03%) Service Delivery
6 80 (17.70%) Project Management
7 77 (17.04%) Problem-Solving
7 77 (17.04%) Validation
8 69 (15.27%) Prototyping
9 58 (12.83%) CRM
10 55 (12.17%) Stakeholder Management
11 52 (11.50%) Mentoring
12 51 (11.28%) Coaching
13 50 (11.06%) Customer Requirements
14 47 (10.40%) Change Management
15 46 (10.18%) Scrum
16 43 (9.51%) SOA
17 42 (9.29%) Incident Management
18 40 (8.85%) Presales
19 39 (8.63%) Market Research
Programming Languages
1 50 (11.06%) Java
2 35 (7.74%) JavaScript
3 27 (5.97%) C#
4 20 (4.42%) PowerShell
5 16 (3.54%) SQL
6 7 (1.55%) PHP
7 5 (1.11%) C
7 5 (1.11%) Python
8 3 (0.66%) T-SQL
9 2 (0.44%) Java 8
9 2 (0.44%) PL/SQL
9 2 (0.44%) Scala
10 1 (0.22%) Bash Shell
10 1 (0.22%) VBA
Qualifications
1 94 (20.80%) Degree
2 55 (12.17%) Master's Degree
3 27 (5.97%) ITIL Certification
4 14 (3.10%) Security Cleared
5 10 (2.21%) SC Cleared
6 9 (1.99%) Cisco Certification
7 8 (1.77%) CCNA
7 8 (1.77%) CCNP
7 8 (1.77%) DV Cleared
7 8 (1.77%) ISACA
8 7 (1.55%) CCVP
8 7 (1.55%) Microsoft Certification
9 6 (1.33%) TOGAF Certification
10 5 (1.11%) AWS Certification
11 4 (0.88%) ISTQB
12 3 (0.66%) CISSP
12 3 (0.66%) Computer Science Degree
12 3 (0.66%) ISEB
12 3 (0.66%) ISTQB Foundation Certification
13 2 (0.44%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 31 (6.86%) SLA
2 10 (2.21%) COBIT
2 10 (2.21%) GDPR
3 8 (1.77%) JSP 440
3 8 (1.77%) QA
4 7 (1.55%) PCI DSS
5 4 (0.88%) ISO/IEC 27001
5 4 (0.88%) NIST 800
6 3 (0.66%) PMO
7 2 (0.44%) ISO 20022
System Software
1 10 (2.21%) VMware Infrastructure
2 5 (1.11%) Docker
3 1 (0.22%) Active Directory
3 1 (0.22%) Hyper-V
3 1 (0.22%) Virtual Machines
3 1 (0.22%) VirtualBox
Systems Management
1 5 (1.11%) Ansible
2 4 (0.88%) Kubernetes
3 2 (0.44%) Terraform
4 1 (0.22%) Docker Swarm
4 1 (0.22%) HP Quality Center
4 1 (0.22%) Nagios
4 1 (0.22%) Opscode Chef
4 1 (0.22%) Packer
4 1 (0.22%) Puppet
4 1 (0.22%) Rancher
Vendors
1 55 (12.17%) Microsoft
2 51 (11.28%) ServiceNow
3 46 (10.18%) Adobe
4 30 (6.64%) Alias
4 30 (6.64%) Oracle
5 23 (5.09%) Capita
6 18 (3.98%) Cisco
7 14 (3.10%) IBM
7 14 (3.10%) MuleSoft
8 11 (2.43%) VMware
9 9 (1.99%) Fortinet
9 9 (1.99%) Palo Alto
9 9 (1.99%) SAP
10 7 (1.55%) Blue Prism
10 7 (1.55%) OpenText
10 7 (1.55%) Pega
10 7 (1.55%) UiPath
11 6 (1.33%) Google
11 6 (1.33%) Splunk
11 6 (1.33%) Tableau