Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > South West
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 210 266 199
Rank change year-on-year +56 -67 +35
Permanent jobs citing ITIL V3 129 73 154
As % of all permanent IT jobs advertised in the South West 1.24% 0.71% 1.41%
As % of the Processes & Methodologies category 1.35% 0.77% 1.57%
Number of salaries quoted 85 51 109
South West median annual salary £35,000 £46,000 £42,500
Median salary % change year-on-year -23.91% +8.24% -9.57%
10th Percentile £20,550 £32,500 £25,400
90th Percentile £65,000 £55,000 £70,000
England median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,548 9,499 9,791
As % of all permanent IT jobs advertised in the South West 91.92% 92.09% 89.96%
Number of salaries quoted 7,874 7,868 8,169
South West median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% -
10th Percentile £26,250 £25,588 £25,750
90th Percentile £65,000 £63,750 £63,750
England median annual salary £50,000 £50,000 £50,000

ITIL V3
Job Vacancy Trend in the South West

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL V3 in the South West

ITIL V3
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the South West.

Salary trend for ITIL V3 in the South West

ITIL V3
Salary Histogram in the South West

The salary distribution of IT jobs citing ITIL V3 in the South West over the 6 months to 20 August 2018.

Salary histogram for ITIL V3 in the South West

ITIL V3
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the South West region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 27 £37,804 -24.39% 4
Dorset -11 23 £32,850 -
Bristol 0 17 £52,500 +50.00% 4
Gloucestershire +14 11 £40,500 -11.96% 1
Somerset +32 8 £52,500 +35.48%
Devon +17 1 £25,500 -59.20%
ITIL V3
England

For the 6 months to 20 August 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for ITIL V3.

1 129 (100.00%) ITIL
2 86 (66.67%) Microsoft
3 72 (55.81%) Service Management
4 65 (50.39%) Security Cleared
5 62 (48.06%) Active Directory
5 62 (48.06%) Windows
6 53 (41.09%) Service Delivery
7 50 (38.76%) ITSM
8 49 (37.98%) PowerShell
8 49 (37.98%) SCCM
8 49 (37.98%) Analytical Skills
9 47 (36.43%) Degree
10 45 (34.88%) Microsoft Azure
11 42 (32.56%) Windows Server
12 40 (31.01%) Business Intelligence
13 39 (30.23%) Amazon AWS
14 38 (29.46%) SharePoint
15 37 (28.68%) Office 365
16 36 (27.91%) Problem Management
17 31 (24.03%) Firewall
17 31 (24.03%) Proactive Management
18 30 (23.26%) SQL Server
18 30 (23.26%) Network Security
18 30 (23.26%) Hyper-V
19 29 (22.48%) Windows Server 2012
20 26 (20.16%) Distributed Denial-of-Service
20 26 (20.16%) McAfee
20 26 (20.16%) Intrusion Detection
20 26 (20.16%) Virtual Desktop
21 25 (19.38%) Infrastructure Engineering

ITIL V3
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (29.46%) SharePoint
2 8 (6.20%) SharePoint 2010
2 8 (6.20%) SharePoint 2013
3 3 (2.33%) Skype for Business
4 2 (1.55%) IIS
5 1 (0.78%) Apache
Applications
1 14 (10.85%) Microsoft Office
2 5 (3.88%) Microsoft Project
3 3 (2.33%) Spreadsheet
4 1 (0.78%) Microsoft Excel
Cloud Services
1 45 (34.88%) Microsoft Azure
2 39 (30.23%) Amazon AWS
3 37 (28.68%) Office 365
4 6 (4.65%) Cloud Computing
5 4 (3.10%) IaaS
5 4 (3.10%) PaaS
5 4 (3.10%) SaaS
Communications & Networking
1 31 (24.03%) Firewall
2 30 (23.26%) Network Security
3 26 (20.16%) Intrusion Detection
4 6 (4.65%) DHCP
4 6 (4.65%) DNS
4 6 (4.65%) Wireless
5 5 (3.88%) Software-Defined Networking
6 4 (3.10%) VoIP
6 4 (3.10%) VPN
7 3 (2.33%) NAS
7 3 (2.33%) SAN
7 3 (2.33%) Skype
7 3 (2.33%) Structured Cabling
7 3 (2.33%) Wi-Fi
8 2 (1.55%) Broadband
8 2 (1.55%) Internet
8 2 (1.55%) MPLS
8 2 (1.55%) NetScaler
8 2 (1.55%) TCP/IP
8 2 (1.55%) WAN
Database & Business Intelligence
1 30 (23.26%) SQL Server
2 4 (3.10%) MariaDB
2 4 (3.10%) MySQL
2 4 (3.10%) Oracle Database
2 4 (3.10%) SQL Server 2008
2 4 (3.10%) SQL Server Integration Services
2 4 (3.10%) SQL Server Reporting Services
3 3 (2.33%) SQL Server Analysis Services
4 2 (1.55%) Power BI
4 2 (1.55%) SQL Server 2012
5 1 (0.78%) Data Warehouse
5 1 (0.78%) Relational Database
Development Applications
1 8 (6.20%) MSI
General
1 14 (10.85%) Finance
2 7 (5.43%) Telecoms
3 5 (3.88%) Aerospace
4 4 (3.10%) Military
5 1 (0.78%) Retail
Job Titles
1 25 (19.38%) Infrastructure Engineer
1 25 (19.38%) Wintel Engineer
2 19 (14.73%) Service Manager
3 15 (11.63%) Analyst
4 14 (10.85%) Cloud Engineer
4 14 (10.85%) Cloud Infrastructure Engineer
5 13 (10.08%) Wintel Infrastructure Engineer
6 12 (9.30%) 3rd Line Engineer
7 10 (7.75%) Desktop Engineer
7 10 (7.75%) Desktop Support
7 10 (7.75%) Infrastructure Support
7 10 (7.75%) Junior
8 9 (6.98%) Delivery Manager
8 9 (6.98%) Junior Infrastructure Engineer
8 9 (6.98%) Services Delivery Manager
8 9 (6.98%) Support Analyst
8 9 (6.98%) Support Engineer
9 8 (6.20%) Administrator
9 8 (6.20%) Infrastructure Analyst
9 8 (6.20%) Infrastructure Support Analyst
Libraries, Frameworks & Software Standards
1 19 (14.73%) Web Services
2 8 (6.20%) Software Packaging
3 4 (3.10%) 802.1X
4 2 (1.55%) WAP
Miscellaneous
1 49 (37.98%) Analytical Skills
2 26 (20.16%) Distributed Denial-of-Service
3 14 (10.85%) Hybrid Cloud
4 7 (5.43%) Clustering
5 5 (3.88%) Data Centre
6 4 (3.10%) Self-Motivation
7 3 (2.33%) CCTV
7 3 (2.33%) iPhone
7 3 (2.33%) Management Information System
8 2 (1.55%) NHS
8 2 (1.55%) Smart City
8 2 (1.55%) Video Conferencing
Operating Systems
1 62 (48.06%) Windows
2 42 (32.56%) Windows Server
3 29 (22.48%) Windows Server 2012
4 17 (13.18%) Windows 10
5 14 (10.85%) Linux
6 10 (7.75%) Windows 7
6 10 (7.75%) Windows Server 2008
7 5 (3.88%) Unix
8 2 (1.55%) Android
8 2 (1.55%) Solaris
8 2 (1.55%) Windows Server 2003
9 1 (0.78%) CentOS
9 1 (0.78%) Debian
9 1 (0.78%) Red Hat Enterprise Linux
9 1 (0.78%) Ubuntu
Processes & Methodologies
1 129 (100.00%) ITIL
2 72 (55.81%) Service Management
3 53 (41.09%) Service Delivery
4 50 (38.76%) ITSM
5 40 (31.01%) Business Intelligence
6 36 (27.91%) Problem Management
7 31 (24.03%) Proactive Management
8 25 (19.38%) Infrastructure Engineering
9 14 (10.85%) Data Loss Prevention
9 14 (10.85%) Network Virtualisation
9 14 (10.85%) Threat Detection
10 11 (8.53%) Application Packaging
10 11 (8.53%) PRINCE2
10 11 (8.53%) Project Management
11 10 (7.75%) Boundary Protection
11 10 (7.75%) Service Design
12 9 (6.98%) Problem-Solving
13 8 (6.20%) Application Virtualisation
13 8 (6.20%) Commercial Awareness
13 8 (6.20%) Workload Management
Programming Languages
1 49 (37.98%) PowerShell
2 15 (11.63%) SQL
3 3 (2.33%) C
4 1 (0.78%) T-SQL
Qualifications
1 65 (50.39%) Security Cleared
2 47 (36.43%) Degree
3 10 (7.75%) AWS Certification
4 6 (4.65%) Microsoft Certification
4 6 (4.65%) SC Cleared
5 5 (3.88%) DV Cleared
6 4 (3.10%) MCP
7 3 (2.33%) MCITP
7 3 (2.33%) NVQ Level 3
8 2 (1.55%) MCDST
8 2 (1.55%) MCSE
9 1 (0.78%) Computer Science Degree
9 1 (0.78%) ITIL Certification
Quality Assurance & Compliance
1 11 (8.53%) SLA
2 6 (4.65%) ISO/IEC 27001
3 3 (2.33%) ISO/IEC 20000
4 2 (1.55%) COBIT
4 2 (1.55%) Cyber Essentials
4 2 (1.55%) GDPR
4 2 (1.55%) PCI DSS
4 2 (1.55%) PMO
5 1 (0.78%) QA
System Software
1 62 (48.06%) Active Directory
2 30 (23.26%) Hyper-V
3 26 (20.16%) Virtual Desktop
4 16 (12.40%) Microsoft App-V
5 14 (10.85%) BitLocker
6 6 (4.65%) VMware Infrastructure
7 3 (2.33%) VMware ESXi
7 3 (2.33%) vSphere
Systems Management
1 49 (37.98%) SCCM
2 14 (10.85%) SCOM
2 14 (10.85%) SCVMM
3 12 (9.30%) Forefront Identity Manager
4 7 (5.43%) Microsoft Clustering
5 5 (3.88%) Puppet
6 4 (3.10%) Galera Cluster
7 2 (1.55%) vCenter Server
Vendors
1 86 (66.67%) Microsoft
2 26 (20.16%) McAfee
3 13 (10.08%) Citrix
4 12 (9.30%) Cisco
5 9 (6.98%) VMware
6 5 (3.88%) Apple
7 4 (3.10%) Oracle
8 2 (1.55%) Avaya
8 2 (1.55%) HP
8 2 (1.55%) Juniper
8 2 (1.55%) ServiceNow
8 2 (1.55%) Xerox
9 1 (0.78%) Capita