Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > South West
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 208 255 176
Rank change year-on-year +47 -79 +73
Permanent jobs citing ITIL V3 123 88 197
As % of all permanent IT jobs advertised in the South West 1.20% 0.85% 1.82%
As % of the Processes & Methodologies category 1.30% 0.93% 2.00%
Number of salaries quoted 100 67 155
South West median annual salary £40,000 £42,500 £41,000
Median salary % change year-on-year -5.88% +3.66% +9.33%
10th Percentile £32,500 £23,125 £25,500
90th Percentile £65,000 £48,000 £70,000
England median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,426 9,427 9,845
As % of all permanent IT jobs advertised in the South West 92.17% 91.13% 90.78%
Number of salaries quoted 7,566 7,762 8,216
South West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £67,500 £64,975 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL V3
Job Vacancy Trend in the South West

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL V3 in the South West

ITIL V3
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the South West.

Salary trend for ITIL V3 in the South West

ITIL V3
Salary Histogram in the South West

The salary distribution of IT jobs citing ITIL V3 in the South West over the 6 months to 21 November 2018.

Salary histogram for ITIL V3 in the South West

ITIL V3
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the South West region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +37 50 £35,608 -16.22% 11
Bristol +23 27 £44,500 +70.33% 3
Dorset +10 17 £35,000 - 1
Gloucestershire -13 9 £40,000 -13.04% 1
Devon - 2 £30,250 -
ITIL V3
England

For the 6 months to 21 November 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for ITIL V3.

1 123 (100.00%) ITIL
2 69 (56.10%) Microsoft
3 64 (52.03%) Security Cleared
4 48 (39.02%) Service Management
5 42 (34.15%) PowerShell
6 40 (32.52%) SCCM
7 36 (29.27%) Service Delivery
8 35 (28.46%) Active Directory
9 34 (27.64%) Windows
10 33 (26.83%) Citrix
10 33 (26.83%) Analytical Skills
11 31 (25.20%) ITSM
11 31 (25.20%) Microsoft App-V
11 31 (25.20%) Degree
12 24 (19.51%) Infrastructure Engineering
12 24 (19.51%) Microsoft Azure
12 24 (19.51%) Office 365
13 23 (18.70%) VMware
14 22 (17.89%) Linux
14 22 (17.89%) Compatibility Testing
14 22 (17.89%) Software Packaging
14 22 (17.89%) DV Cleared
14 22 (17.89%) Workload Management
14 22 (17.89%) Application Virtualisation
14 22 (17.89%) Software Distribution
15 21 (17.07%) DNS
15 21 (17.07%) Cisco
16 20 (16.26%) Finance
16 20 (16.26%) Windows Server
16 20 (16.26%) VMware Infrastructure

ITIL V3
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (12.20%) SharePoint
2 5 (4.07%) SharePoint 2010
2 5 (4.07%) SharePoint 2013
3 3 (2.44%) Apache
4 2 (1.63%) Exchange Server 2010
4 2 (1.63%) IIS
4 2 (1.63%) MS Exchange
4 2 (1.63%) Oracle Application Server
4 2 (1.63%) Skype for Business
Applications
1 11 (8.94%) Microsoft Office
1 11 (8.94%) Microsoft Project
2 2 (1.63%) Microsoft Excel
Business Applications
1 3 (2.44%) Remedy ITSM
Cloud Services
1 24 (19.51%) Microsoft Azure
1 24 (19.51%) Office 365
2 20 (16.26%) Amazon AWS
Communications & Networking
1 21 (17.07%) DNS
2 19 (15.45%) DHCP
3 11 (8.94%) Software-Defined Networking
4 10 (8.13%) NAS
4 10 (8.13%) NetScaler
4 10 (8.13%) SAN
5 8 (6.50%) Fibre Channel
5 8 (6.50%) Firewall
5 8 (6.50%) VLAN
6 6 (4.88%) Intrusion Detection
6 6 (4.88%) Network Security
7 3 (2.44%) Wireless
8 2 (1.63%) iSCSI
8 2 (1.63%) Skype
8 2 (1.63%) SMTP
Database & Business Intelligence
1 11 (8.94%) MariaDB
1 11 (8.94%) MySQL
2 10 (8.13%) Oracle Database
3 6 (4.88%) SQL Server
4 1 (0.81%) Relational Database
Development Applications
1 9 (7.32%) MSI
General
1 20 (16.26%) Finance
2 7 (5.69%) Telecoms
3 5 (4.07%) Aerospace
4 4 (3.25%) Military
5 1 (0.81%) Electronics
5 1 (0.81%) Manufacturing
5 1 (0.81%) Marketing
5 1 (0.81%) Retail
Job Titles
1 29 (23.58%) Analyst
2 24 (19.51%) Infrastructure Engineer
2 24 (19.51%) Infrastructure Support
3 23 (18.70%) Infrastructure Analyst
4 22 (17.89%) Support Analyst
5 21 (17.07%) Infrastructure Support Analyst
6 20 (16.26%) Service Manager
7 13 (10.57%) Architect
7 13 (10.57%) Service Architect
8 9 (7.32%) Delivery Manager
8 9 (7.32%) Services Delivery Manager
9 8 (6.50%) Linux Engineer
10 7 (5.69%) Administrator
11 6 (4.88%) Cloud Engineer
11 6 (4.88%) Cloud Infrastructure Engineer
12 5 (4.07%) Desktop Support
12 5 (4.07%) IT Security Officer
12 5 (4.07%) Security Officer
12 5 (4.07%) Service Design Manager
12 5 (4.07%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 22 (17.89%) Software Packaging
2 11 (8.94%) 802.1X
3 7 (5.69%) Web Services
4 1 (0.81%) LDAP
Miscellaneous
1 33 (26.83%) Analytical Skills
2 14 (11.38%) Data Centre
3 6 (4.88%) Distributed Denial-of-Service
3 6 (4.88%) Hybrid Cloud
3 6 (4.88%) Management Information System
4 5 (4.07%) Self-Motivation
5 4 (3.25%) Clustering
6 2 (1.63%) NHS
6 2 (1.63%) Smart City
7 1 (0.81%) Driving Licence
Operating Systems
1 34 (27.64%) Windows
2 22 (17.89%) Linux
3 20 (16.26%) Windows Server
4 17 (13.82%) Unix
5 9 (7.32%) Windows 7
6 8 (6.50%) Windows Server 2008
6 8 (6.50%) Windows Server 2012
7 7 (5.69%) Solaris
8 6 (4.88%) Red Hat Enterprise Linux
9 5 (4.07%) Windows 10
10 3 (2.44%) CentOS
11 1 (0.81%) Debian
11 1 (0.81%) Ubuntu
Processes & Methodologies
1 123 (100.00%) ITIL
2 48 (39.02%) Service Management
3 36 (29.27%) Service Delivery
4 31 (25.20%) ITSM
5 24 (19.51%) Infrastructure Engineering
6 22 (17.89%) Application Virtualisation
6 22 (17.89%) Compatibility Testing
6 22 (17.89%) Software Distribution
6 22 (17.89%) Workload Management
7 19 (15.45%) Server Management
8 17 (13.82%) Problem Management
8 17 (13.82%) Service Design
9 16 (13.01%) Problem-Solving
10 15 (12.20%) Configuration Management
11 13 (10.57%) Customer Engagement
12 11 (8.94%) ArchiMate
12 11 (8.94%) Disaster Recovery
12 11 (8.94%) PRINCE2
12 11 (8.94%) Target Operating Model
13 10 (8.13%) Proactive Management
Programming Languages
1 42 (34.15%) PowerShell
2 11 (8.94%) SQL
Qualifications
1 64 (52.03%) Security Cleared
2 31 (25.20%) Degree
3 22 (17.89%) DV Cleared
4 8 (6.50%) CCNA
4 8 (6.50%) Cisco Certification
4 8 (6.50%) SC Cleared
5 3 (2.44%) Microsoft Certification
6 2 (1.63%) ITIL Certification
6 2 (1.63%) OCP
6 2 (1.63%) Oracle Certification
6 2 (1.63%) RHCE
7 1 (0.81%) A+ Certification
7 1 (0.81%) MCSA
7 1 (0.81%) MCTS
Quality Assurance & Compliance
1 9 (7.32%) ISO/IEC 27001
1 9 (7.32%) SLA
2 2 (1.63%) COBIT
2 2 (1.63%) Cyber Essentials
2 2 (1.63%) GDPR
2 2 (1.63%) ISO/IEC 20000
2 2 (1.63%) PCI DSS
2 2 (1.63%) QA
System Software
1 35 (28.46%) Active Directory
2 31 (25.20%) Microsoft App-V
3 20 (16.26%) VMware Infrastructure
4 19 (15.45%) Hyper-V
5 8 (6.50%) Firmware
5 8 (6.50%) XenApp
5 8 (6.50%) XenDesktop
6 7 (5.69%) VMware ESXi
7 6 (4.88%) BitLocker
7 6 (4.88%) Virtual Desktop
8 2 (1.63%) Postfix
8 2 (1.63%) vSphere
Systems Management
1 40 (32.52%) SCCM
2 14 (11.38%) Puppet
3 11 (8.94%) Galera Cluster
4 8 (6.50%) Microsoft Data Protection Manager
4 8 (6.50%) SCDPM
5 6 (4.88%) SCOM
5 6 (4.88%) SCVMM
6 4 (3.25%) Microsoft Clustering
7 2 (1.63%) vCenter Server
8 1 (0.81%) AirWatch
8 1 (0.81%) Microsoft Intune
8 1 (0.81%) WSUS
Vendors
1 69 (56.10%) Microsoft
2 33 (26.83%) Citrix
3 23 (18.70%) VMware
4 21 (17.07%) Cisco
5 13 (10.57%) Oracle
6 6 (4.88%) McAfee
7 3 (2.44%) BMC
7 3 (2.44%) Red Hat
7 3 (2.44%) Remedy
8 2 (1.63%) Apple
8 2 (1.63%) Infoblox
9 1 (0.81%) SAP