Period
to 10 December 2018

The median annual salary for a Systems Support Analyst was £35,500 in advertised job vacancies during the 6 months to 10 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

System Support Analyst
UK
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 975 971 988
Rank change year-on-year -4 +17 +5
Permanent jobs requiring a Systems Support Analyst 158 223 247
As % of all permanent IT jobs advertised in the UK 0.099% 0.12% 0.13%
As % of the Job Titles category 0.10% 0.13% 0.14%
Number of salaries quoted 151 197 238
UK median annual salary £35,500 £37,500 £35,000
Median salary % change year-on-year -5.33% +7.14% -
10th Percentile £26,250 £24,300 £25,000
90th Percentile £57,500 £57,500 £56,625
UK excluding London median annual salary £33,500 £33,750 £33,500
% change year-on-year -0.74% +0.75% +1.52%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 153,459 171,422 178,550
% of permanent IT jobs with a recognized job title 95.85% 96.03% 96.58%
Number of salaries quoted 123,266 137,855 149,075
UK median annual salary £50,000 £48,500 £47,500
Median salary % change year-on-year +3.09% +2.11% +5.56%
10th Percentile £27,500 £27,500 £27,000
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +3.66%

Systems Support Analyst
Job Vacancy Trend

Job postings that featured Systems Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support Analyst.

Salary trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Systems Support Analyst over the 6 months to 10 December 2018.

Salary histogram for Systems Support Analyst in the UK

Systems Support Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support Analyst within the UK over the 6 months to 10 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 149 £35,500 -9.27% 17
UK excluding London +12 84 £33,500 -0.74% 14
London +69 71 £45,000 +5.88% 3
North of England +30 39 £32,500 +4.00% 1
Yorkshire +40 23 £32,500 -
East of England +29 16 £32,000 -13.51% 7
North West +19 16 £33,500 +26.42% 1
South East -4 12 £42,500 +13.33%
Midlands +23 9 £35,500 +36.54% 6
West Midlands +25 6 £39,250 +57.00% 2
East Midlands +7 3 £35,500 -11.25% 4
Wales +1 3 £40,000 +19.40%
Scotland -4 3 £25,000 -28.57%
South West -7 2 £27,000 -34.55%

Systems Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 10 December 2018, Systems Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support Analyst in the job title.

1 77 (48.73%) SQL
2 61 (38.61%) Finance
3 52 (32.91%) Microsoft
4 49 (31.01%) SQL Server
4 49 (31.01%) Windows
5 32 (20.25%) Oracle
6 28 (17.72%) ITIL
7 26 (16.46%) SAP
7 26 (16.46%) Windows Server
8 23 (14.56%) Problem-Solving
9 21 (13.29%) Analytical Skills
9 21 (13.29%) CRM
10 20 (12.66%) Degree
11 19 (12.03%) PowerShell
12 17 (10.76%) Banking
12 17 (10.76%) Microsoft Excel
12 17 (10.76%) Active Directory
13 15 (9.49%) ERP
13 15 (9.49%) VMware
14 13 (8.23%) Dynamics CRM
14 13 (8.23%) .NET
15 12 (7.59%) JavaScript
16 11 (6.96%) Unix
16 11 (6.96%) Firewall
16 11 (6.96%) User Acceptance Testing
16 11 (6.96%) Hyper-V
16 11 (6.96%) VMware Infrastructure
16 11 (6.96%) Fintech
17 10 (6.33%) Windows 7
17 10 (6.33%) Root Cause Analysis

Systems Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.33%) MS Exchange
2 7 (4.43%) SharePoint
3 6 (3.80%) Skype for Business
3 6 (3.80%) WebSphere
4 4 (2.53%) Elasticsearch
4 4 (2.53%) Exchange Server 2013
4 4 (2.53%) JBoss
4 4 (2.53%) WebLogic
5 3 (1.90%) Exchange Server 2010
5 3 (1.90%) IBM Notes
6 1 (0.63%) IIS
6 1 (0.63%) SharePoint 2013
6 1 (0.63%) SugarCRM
Applications
1 17 (10.76%) Microsoft Excel
2 7 (4.43%) Microsoft Office
3 2 (1.27%) Adobe Creative Suite
3 2 (1.27%) Microsoft PowerPoint
Business Applications
1 13 (8.23%) Dynamics CRM
2 8 (5.06%) Oracle Financials
2 8 (5.06%) Unit4 Business World
3 5 (3.16%) Northgate Housing
3 5 (3.16%) SystmOne
4 3 (1.90%) Dynamics NAV
5 2 (1.27%) Aareon QL
5 2 (1.27%) Academy Housing
5 2 (1.27%) Epicor Tropos
5 2 (1.27%) Infor M3
5 2 (1.27%) Infor SunSystems
5 2 (1.27%) MIS ActiveH
5 2 (1.27%) OPENHousing
5 2 (1.27%) Oracle Receivables
5 2 (1.27%) Orchard Housing
5 2 (1.27%) SAP CO
5 2 (1.27%) SAP FI
5 2 (1.27%) SAP FI/CO
5 2 (1.27%) SAP HR
6 1 (0.63%) Oracle Procure-to-Pay
Cloud Services
1 8 (5.06%) Office 365
2 4 (2.53%) Mimecast
3 3 (1.90%) Microsoft Azure
4 2 (1.27%) SaaS
5 1 (0.63%) Amazon AWS
5 1 (0.63%) Azure Active Directory
5 1 (0.63%) Dynamics 365
Communications & Networking
1 11 (6.96%) Firewall
2 10 (6.33%) LAN
2 10 (6.33%) WAN
3 8 (5.06%) DNS
4 6 (3.80%) iSCSI
4 6 (3.80%) Network Security
4 6 (3.80%) SAN
5 5 (3.16%) DHCP
6 4 (2.53%) AMQP
6 4 (2.53%) TCP/IP
7 3 (1.90%) Wi-Fi
7 3 (1.90%) Wireless
8 2 (1.27%) Skype
8 2 (1.27%) VoIP
8 2 (1.27%) WebEx
Database & Business Intelligence
1 49 (31.01%) SQL Server
2 9 (5.70%) Data Warehouse
2 9 (5.70%) MS Access
2 9 (5.70%) Relational Database
3 8 (5.06%) SAP Data Services
3 8 (5.06%) SQL Server Reporting Services
4 6 (3.80%) SQL Server Integration Services
5 5 (3.16%) BusinessObjects
5 5 (3.16%) Crystal Reports
5 5 (3.16%) PostgreSQL
6 4 (2.53%) DB2
6 4 (2.53%) MongoDB
6 4 (2.53%) Oracle Database
6 4 (2.53%) Oracle Reports
6 4 (2.53%) Power BI
6 4 (2.53%) RDBMS
7 3 (1.90%) SQL Server Analysis Services
8 2 (1.27%) Lumira
8 2 (1.27%) MySQL
8 2 (1.27%) Oracle Database 11g
Development Applications
1 5 (3.16%) Maven
2 4 (2.53%) Atlassian Bamboo
2 4 (2.53%) Bitbucket
2 4 (2.53%) Git (software)
2 4 (2.53%) Subversion
3 3 (1.90%) Eclipse
4 2 (1.27%) Octopus Deploy
4 2 (1.27%) Oracle Forms
4 2 (1.27%) TeamCity
5 1 (0.63%) Jenkins
General
1 61 (38.61%) Finance
2 17 (10.76%) Banking
3 10 (6.33%) Manufacturing
3 10 (6.33%) Retail
4 8 (5.06%) Front Office
4 8 (5.06%) Legal
5 7 (4.43%) Telecoms
6 5 (3.16%) Law
6 5 (3.16%) Publishing
7 4 (2.53%) General Ledger
7 4 (2.53%) Investment Banking
7 4 (2.53%) Marketing
8 2 (1.27%) Aerospace
8 2 (1.27%) Back Office
8 2 (1.27%) Billing
8 2 (1.27%) Electronics
9 1 (0.63%) Advertising
Libraries, Frameworks & Software Standards
1 13 (8.23%) .NET
2 9 (5.70%) Web Services
3 6 (3.80%) HTML
4 5 (3.16%) XML
5 4 (2.53%) AngularJS
5 4 (2.53%) Ember.js
5 4 (2.53%) FIX Protocol
5 4 (2.53%) Hibernate
5 4 (2.53%) HTML5
5 4 (2.53%) J2EE
5 4 (2.53%) Java EE
5 4 (2.53%) JSON
5 4 (2.53%) RabbitMQ
5 4 (2.53%) React
5 4 (2.53%) REST
5 4 (2.53%) SOAP
5 4 (2.53%) Spring
5 4 (2.53%) Spring Boot
5 4 (2.53%) Spring Security
6 3 (1.90%) Middleware
Miscellaneous
1 21 (13.29%) Analytical Skills
2 11 (6.96%) Fintech
3 9 (5.70%) Reinsurance
4 6 (3.80%) Self-Motivation
5 4 (2.53%) Data Centre
5 4 (2.53%) Hedge funds
5 4 (2.53%) Private Cloud
5 4 (2.53%) Replication
6 3 (1.90%) Equities
6 3 (1.90%) Linux Command Line
7 2 (1.27%) Chip and PIN
7 2 (1.27%) Driving Licence
7 2 (1.27%) Fat Client
7 2 (1.27%) FMCG
7 2 (1.27%) Management Information System
7 2 (1.27%) Thin Client
7 2 (1.27%) Video Conferencing
8 1 (0.63%) CCTV
8 1 (0.63%) Client/Server
8 1 (0.63%) NHS
Operating Systems
1 49 (31.01%) Windows
2 26 (16.46%) Windows Server
3 11 (6.96%) Unix
4 10 (6.33%) Windows 7
4 10 (6.33%) Windows Server 2012
5 8 (5.06%) Linux
5 8 (5.06%) Windows 10
5 8 (5.06%) Windows Server 2008
6 4 (2.53%) Apple iOS
6 4 (2.53%) Windows 8
7 2 (1.27%) Mac OS
Processes & Methodologies
1 28 (17.72%) ITIL
2 23 (14.56%) Problem-Solving
3 21 (13.29%) CRM
4 15 (9.49%) ERP
5 11 (6.96%) User Acceptance Testing
6 10 (6.33%) ETL
6 10 (6.33%) Root Cause Analysis
6 10 (6.33%) Workflow
7 9 (5.70%) Agile Software Development
7 9 (5.70%) Business Intelligence
7 9 (5.70%) High Availability
8 8 (5.06%) Computer Science
8 8 (5.06%) Mentoring
8 8 (5.06%) Process Improvement
9 7 (4.43%) Change Control
9 7 (4.43%) Proactive Management
10 6 (3.80%) Line Management
10 6 (3.80%) Mathematics
10 6 (3.80%) Patch Management
10 6 (3.80%) Physics
Programming Languages
1 77 (48.73%) SQL
2 19 (12.03%) PowerShell
3 12 (7.59%) JavaScript
4 8 (5.06%) Java
4 8 (5.06%) T-SQL
5 7 (4.43%) PL/SQL
6 6 (3.80%) C
6 6 (3.80%) VBA
7 5 (3.16%) Shell Script
8 4 (2.53%) ANSI SQL
8 4 (2.53%) Bash Shell
8 4 (2.53%) VBScript
9 2 (1.27%) C#
10 1 (0.63%) C++
10 1 (0.63%) Python
10 1 (0.63%) VB
Qualifications
1 20 (12.66%) Degree
2 6 (3.80%) ITIL Foundation Certificate
3 5 (3.16%) MCSE
3 5 (3.16%) Microsoft Certification
4 4 (2.53%) Master's Degree
4 4 (2.53%) RHCA
4 4 (2.53%) RHCE
4 4 (2.53%) RHCSA
5 2 (1.27%) SC Cleared
5 2 (1.27%) Security Cleared
6 1 (0.63%) CCNA
6 1 (0.63%) Cisco Certification
6 1 (0.63%) ITIL Certification
6 1 (0.63%) Numerate Degree
Quality Assurance & Compliance
1 6 (3.80%) SLA
2 4 (2.53%) Data Quality
3 3 (1.90%) QA
4 1 (0.63%) GDPR
4 1 (0.63%) PCI DSS
System Software
1 17 (10.76%) Active Directory
2 11 (6.96%) Hyper-V
2 11 (6.96%) VMware Infrastructure
3 4 (2.53%) vSphere
Systems Management
1 5 (3.16%) SCCM
1 5 (3.16%) WSUS
2 4 (2.53%) AirWatch
3 3 (1.90%) SCOM
4 1 (0.63%) Symantec Endpoint Protection
Vendors
1 52 (32.91%) Microsoft
2 32 (20.25%) Oracle
3 26 (16.46%) SAP
4 15 (9.49%) VMware
5 10 (6.33%) Cisco
6 6 (3.80%) Northgate
6 6 (3.80%) Reuters
7 5 (3.16%) Apple
7 5 (3.16%) Bloomberg
7 5 (3.16%) BT
7 5 (3.16%) Civica
7 5 (3.16%) FactSet
7 5 (3.16%) Infor
7 5 (3.16%) Orchard
7 5 (3.16%) Sage
8 4 (2.53%) HP
8 4 (2.53%) Remedy
8 4 (2.53%) Sophos
8 4 (2.53%) Veeam
9 3 (1.90%) Lotus