Period
to 23 May 2019

The median annual salary for a Systems Support Analyst was £45,000 in advertised job vacancies during the 6 months to 23 May 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

System Support Analyst
UK
6 months to
23 May 2019
Same period 2018 Same period 2017
Rank 944 1038 974
Rank change year-on-year +94 -64 +4
Permanent jobs requiring a Systems Support Analyst 145 155 194
As % of all permanent IT jobs advertised in the UK 0.10% 0.090% 0.11%
As % of the Job Titles category 0.10% 0.094% 0.12%
Number of salaries quoted 129 127 165
UK median annual salary £45,000 £33,000 £38,000
Median salary % change year-on-year +36.36% -13.16% +1.33%
10th Percentile £26,250 £21,150 £24,000
90th Percentile £56,500 £58,500 £57,500
UK excluding London median annual salary £37,500 £32,500 £35,000
% change year-on-year +15.38% -7.14% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 138,276 165,708 163,272
% of permanent IT jobs with a recognized job title 96.00% 96.42% 96.50%
Number of salaries quoted 109,719 134,905 135,119
UK median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -
10th Percentile £28,448 £27,500 £27,500
90th Percentile £85,000 £80,000 £77,500
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

Systems Support Analyst
Job Vacancy Trend

Job postings that featured Systems Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support Analyst.

Salary trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Systems Support Analyst over the 6 months to 23 May 2019.

Salary histogram for Systems Support Analyst in the UK

Systems Support Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support Analyst within the UK over the 6 months to 23 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +93 137 £45,000 +37.40% 10
UK excluding London +69 76 £37,500 +15.38% 8
London +76 68 £50,000 +11.11% 2
South East +41 22 £45,000 +80.00% 2
East of England +88 18 £36,500 +12.31%
Midlands +32 12 £37,000 +23.33% 1
West Midlands +20 11 £36,500 +21.67% 1
North of England +1 10 £35,000 +17.65% 3
South West +27 7 £22,500 -31.82% 2
Scotland +16 6 £50,000 +19.05%
Yorkshire +1 6 £35,000 +7.69% 1
North West +28 4 £32,500 +23.81% 2
East Midlands +25 1 £42,500 +16.44%
Wales +17 1 - -

Systems Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 May 2019, Systems Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support Analyst in the job title.

1 82 (56.55%) SQL
2 51 (35.17%) Finance
3 47 (32.41%) Microsoft
4 44 (30.34%) ITIL
5 38 (26.21%) SQL Server
6 37 (25.52%) Windows
7 30 (20.69%) .NET
7 30 (20.69%) Analytical Skills
8 28 (19.31%) Problem-Solving
9 27 (18.62%) Retail
10 25 (17.24%) Change Management
11 21 (14.48%) Active Directory
11 21 (14.48%) WAN
11 21 (14.48%) ERP
11 21 (14.48%) Reinsurance
12 19 (13.10%) LAN
13 18 (12.41%) SharePoint
13 18 (12.41%) Windows Server
14 17 (11.72%) C#
15 16 (11.03%) Banking
16 15 (10.34%) ServiceNow
17 14 (9.66%) Technical Analysis
17 14 (9.66%) SDLC
18 13 (8.97%) Java
18 13 (8.97%) IIS
18 13 (8.97%) Citrix
19 12 (8.28%) SAP
19 12 (8.28%) EFT
19 12 (8.28%) Service Management
19 12 (8.28%) Incident Management

Systems Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.41%) SharePoint
2 13 (8.97%) IIS
3 7 (4.83%) MS Exchange
4 3 (2.07%) SharePoint 2010
4 3 (2.07%) Skype for Business
5 1 (0.69%) Exchange Server 2010
Applications
1 7 (4.83%) Microsoft Excel
2 2 (1.38%) Microsoft Office
3 1 (0.69%) CINEMA 4D
Business Applications
1 10 (6.90%) Dynamics CRM
2 8 (5.52%) Dynamics NAV
3 5 (3.45%) Unit4 Business World
4 4 (2.76%) Oracle Financials
5 2 (1.38%) Infor LN
5 2 (1.38%) Infor M3
5 2 (1.38%) SystmOne
5 2 (1.38%) Workday HCM
6 1 (0.69%) Dynamics AX
6 1 (0.69%) Elite 3E
Cloud Services
1 10 (6.90%) Office 365
2 3 (2.07%) Mimecast
3 1 (0.69%) Adobe Creative Cloud
3 1 (0.69%) Amazon AWS
3 1 (0.69%) Microsoft Azure
3 1 (0.69%) Power Platform
3 1 (0.69%) SaaS
Communications & Networking
1 21 (14.48%) WAN
2 19 (13.10%) LAN
3 11 (7.59%) Wireless
4 10 (6.90%) Firewall
5 6 (4.14%) DNS
5 6 (4.14%) SAN
5 6 (4.14%) VPN
6 3 (2.07%) iSCSI
6 3 (2.07%) Network Security
6 3 (2.07%) TCP/IP
6 3 (2.07%) WebEx
6 3 (2.07%) Wi-Fi
7 2 (1.38%) Cisco ASA
7 2 (1.38%) DHCP
7 2 (1.38%) VLAN
7 2 (1.38%) VoIP
8 1 (0.69%) HTTP
8 1 (0.69%) Internet
8 1 (0.69%) PPTP
8 1 (0.69%) SNMP
Database & Business Intelligence
1 38 (26.21%) SQL Server
2 7 (4.83%) Data Warehouse
2 7 (4.83%) DB2
2 7 (4.83%) SQL Server Integration Services
3 6 (4.14%) SAP Data Services
4 5 (3.45%) SQL Server Analysis Services
5 3 (2.07%) SQL Server Reporting Services
6 2 (1.38%) SQL Server 2012
7 1 (0.69%) Crystal Reports
7 1 (0.69%) Data Mining
7 1 (0.69%) MS Access
7 1 (0.69%) Oracle Database
7 1 (0.69%) Power BI
7 1 (0.69%) SQL Server 2014
Development Applications
1 10 (6.90%) Eclipse
2 2 (1.38%) Hudson
3 1 (0.69%) SQL Server Management Studio (SSMS)
General
1 51 (35.17%) Finance
2 27 (18.62%) Retail
3 16 (11.03%) Banking
4 11 (7.59%) Back Office
4 11 (7.59%) Manufacturing
5 5 (3.45%) Law
5 5 (3.45%) Legal
5 5 (3.45%) Marketing
6 4 (2.76%) Advertising
6 4 (2.76%) Investment Banking
7 2 (1.38%) Automotive
8 1 (0.69%) Telecoms
Libraries, Frameworks & Software Standards
1 30 (20.69%) .NET
2 7 (4.83%) XML
3 4 (2.76%) HTML
4 3 (2.07%) FIX Protocol
5 2 (1.38%) CSS
5 2 (1.38%) XSD
5 2 (1.38%) YAML
6 1 (0.69%) EDI
6 1 (0.69%) MDX
6 1 (0.69%) Web Services
Miscellaneous
1 30 (20.69%) Analytical Skills
2 21 (14.48%) Reinsurance
3 12 (8.28%) EFT
4 8 (5.52%) iSeries
5 6 (4.14%) Self-Motivation
5 6 (4.14%) Video Conferencing
6 5 (3.45%) AS400
6 5 (3.45%) EPoS
7 3 (2.07%) e-Learning
7 3 (2.07%) Hedge funds
7 3 (2.07%) Management Information System
8 2 (1.38%) Credit Risk
8 2 (1.38%) Data Centre
8 2 (1.38%) FMCG
8 2 (1.38%) Private Cloud
9 1 (0.69%) Blackberry
9 1 (0.69%) iPhone
9 1 (0.69%) NHS
9 1 (0.69%) PACS
9 1 (0.69%) Reference Data
Operating Systems
1 37 (25.52%) Windows
2 18 (12.41%) Windows Server
3 9 (6.21%) Windows 10
4 8 (5.52%) Windows Server 2008
4 8 (5.52%) Windows Server 2012
5 6 (4.14%) Linux
5 6 (4.14%) Windows 7
6 5 (3.45%) Android
7 4 (2.76%) Windows 8
8 3 (2.07%) Apple iOS
8 3 (2.07%) Unix
9 1 (0.69%) Debian
9 1 (0.69%) Mac OS X
9 1 (0.69%) Red Hat Enterprise Linux
9 1 (0.69%) Solaris
Processes & Methodologies
1 44 (30.34%) ITIL
2 28 (19.31%) Problem-Solving
3 25 (17.24%) Change Management
4 21 (14.48%) ERP
5 14 (9.66%) SDLC
5 14 (9.66%) Technical Analysis
6 12 (8.28%) Incident Management
6 12 (8.28%) Service Management
7 11 (7.59%) CRM
7 11 (7.59%) ETL
8 10 (6.90%) Migration
9 9 (6.21%) Release Management
10 8 (5.52%) Asset Management
10 8 (5.52%) Project Management
10 8 (5.52%) Systems Analysis
11 7 (4.83%) Computer Science
11 7 (4.83%) Root Cause Analysis
12 6 (4.14%) Data Management
12 6 (4.14%) Mathematics
12 6 (4.14%) Workflow
Programming Languages
1 82 (56.55%) SQL
2 17 (11.72%) C#
3 13 (8.97%) Java
4 11 (7.59%) VB.NET
5 10 (6.90%) PowerShell
6 7 (4.83%) Bash Shell
6 7 (4.83%) T-SQL
7 6 (4.14%) JavaScript
8 5 (3.45%) C
8 5 (3.45%) RPG
9 4 (2.76%) VBScript
10 2 (1.38%) C++
10 2 (1.38%) Shell Script
10 2 (1.38%) VB
11 1 (0.69%) Perl
11 1 (0.69%) Python
11 1 (0.69%) VBA
Qualifications
1 10 (6.90%) Degree
2 5 (3.45%) Microsoft Certification
3 3 (2.07%) MCSE
4 2 (1.38%) Computer Science Degree
4 2 (1.38%) MCTS
4 2 (1.38%) RHCA
4 2 (1.38%) RHCE
4 2 (1.38%) RHCSA
5 1 (0.69%) A+ Certification
5 1 (0.69%) ITIL Certification
5 1 (0.69%) MCDST
5 1 (0.69%) MCITP
5 1 (0.69%) MCSA
5 1 (0.69%) SC Cleared
5 1 (0.69%) Security Cleared
Quality Assurance & Compliance
1 4 (2.76%) Data Quality
2 1 (0.69%) ISO/IEC 27001
2 1 (0.69%) Sarbanes-Oxley
2 1 (0.69%) SLA
System Software
1 21 (14.48%) Active Directory
2 11 (7.59%) XenApp
3 10 (6.90%) Hyper-V
4 6 (4.14%) VMware Infrastructure
5 3 (2.07%) vSphere
6 2 (1.38%) Virtual Servers
Systems Management
1 11 (7.59%) SCCM
2 4 (2.76%) WSUS
3 3 (2.07%) AirWatch
4 2 (1.38%) Puppet
5 1 (0.69%) Jamf Pro
5 1 (0.69%) Microsoft Clustering
5 1 (0.69%) Perfmon
5 1 (0.69%) WMI
Vendors
1 47 (32.41%) Microsoft
2 15 (10.34%) ServiceNow
3 13 (8.97%) Citrix
4 12 (8.28%) SAP
5 10 (6.90%) Oracle
6 9 (6.21%) Cisco
7 8 (5.52%) VMware
8 4 (2.76%) IBM
8 4 (2.76%) Infor
8 4 (2.76%) SonicWALL
9 3 (2.07%) Apple
9 3 (2.07%) Castleton
9 3 (2.07%) Cognos
9 3 (2.07%) iManage
9 3 (2.07%) Northgate
9 3 (2.07%) Orchard
9 3 (2.07%) Sophos
9 3 (2.07%) Veeam
10 2 (1.38%) Workday
10 2 (1.38%) Yardi