Period
to 23 November 2017

The median annual salary for a Systems Support Analyst was £37,500 in advertised job vacancies during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

System Support Analyst
UK
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 956 1005 962
Rank change year-on-year +49 -43 -16
Permanent jobs requiring a Systems Support Analyst 233 234 340
As % of all permanent IT jobs advertised in the UK 0.13% 0.12% 0.16%
As % of the Job Titles category 0.14% 0.13% 0.16%
Number of salaries quoted 203 224 324
UK median annual salary £37,500 £35,000 £35,000
Median salary % change year-on-year +7.14% - +7.69%
10th Percentile £23,350 £25,000 £22,000
90th Percentile £59,500 £56,175 £56,000
UK excluding London median annual salary £35,000 £35,000 £33,000
% change year-on-year - +6.06% +17.86%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172559 183130 209788
% of permanent IT jobs with a recognized job title 95.79% 96.48% 96.46%
Number of salaries quoted 138476 153185 174290
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

Systems Support Analyst
Job Vacancy Trend

Job postings that featured Systems Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support Analyst.

Salary trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Systems Support Analyst over the 6 months to 23 November 2017.

Salary histogram for Systems Support Analyst in the UK

Systems Support Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support Analyst within the UK over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 202 £40,000 +14.29% 10
UK excluding London +24 130 £35,000 - 5
London +17 93 £50,000 +38.89% 5
South East +18 46 £37,500 +7.14% 2
Midlands +34 20 £26,000 -13.33%
West Midlands +27 18 £26,000 +13.04%
North of England +5 18 £32,500 +8.33% 1
South West +17 15 £42,500 +77.08%
East of England -20 12 £37,000 - 2
Scotland -2 11 £35,000 +29.63%
Yorkshire +34 9 £34,000 +13.33%
North West -25 9 £28,250 -8.13% 1
Wales +22 8 £33,500 -16.25%
East Midlands +30 2 £40,000 +8.47%

Systems Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 November 2017, Systems Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Systems Support Analyst in the job title.

1 118 (50.64%) SQL
2 95 (40.77%) Finance
3 66 (28.33%) Microsoft
4 51 (21.89%) Windows
5 45 (19.31%) SQL Server
6 34 (14.59%) SQL Server Reporting Services
7 33 (14.16%) Linux
7 33 (14.16%) Windows Server
8 31 (13.30%) VMware
9 30 (12.88%) Active Directory
10 29 (12.45%) Oracle
11 27 (11.59%) Cisco
11 27 (11.59%) Business Intelligence
11 27 (11.59%) User Acceptance Testing
12 24 (10.30%) VMware Infrastructure
12 24 (10.30%) Microsoft Office
12 24 (10.30%) Banking
13 23 (9.87%) Citrix
14 22 (9.44%) ERP
14 22 (9.44%) Analytical Skills
15 21 (9.01%) Legal
15 21 (9.01%) LAN
16 20 (8.58%) Law
16 20 (8.58%) Windows Server 2012
16 20 (8.58%) SCCM
17 19 (8.15%) Windows Server 2008
17 19 (8.15%) MS Exchange
17 19 (8.15%) TCP/IP
17 19 (8.15%) SAP
18 18 (7.73%) Degree

Systems Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (8.15%) MS Exchange
2 17 (7.30%) Apache
2 17 (7.30%) Tomcat
3 12 (5.15%) SharePoint
4 9 (3.86%) CMS
4 9 (3.86%) Moodle
5 3 (1.29%) BizTalk Server
5 3 (1.29%) Confluence
5 3 (1.29%) IIS
6 2 (0.86%) Exchange Server 2010
6 2 (0.86%) Skype for Business
6 2 (0.86%) WebSphere
6 2 (0.86%) WebSphere Application Server
6 2 (0.86%) WordPress
7 1 (0.43%) Exchange Server 2007
7 1 (0.43%) Exchange Server 2013
Applications
1 24 (10.30%) Microsoft Office
2 6 (2.58%) Microsoft Excel
3 1 (0.43%) MS Visio
Business Applications
1 7 (3.00%) Actimize
1 7 (3.00%) NetSuite
1 7 (3.00%) Oracle Cash Management
2 5 (2.15%) Oracle EBS
2 5 (2.15%) Oracle EBS R12
2 5 (2.15%) Oracle Financials
2 5 (2.15%) Unit4 Business World
3 4 (1.72%) Dynamics AX
4 3 (1.29%) thinkFolio
5 2 (0.86%) assyst
5 2 (0.86%) Dynamics CRM
5 2 (0.86%) Dynamics GP
5 2 (0.86%) Dynamics NAV
5 2 (0.86%) Hyperion Planning
5 2 (0.86%) SunGard APT
5 2 (0.86%) SystmOne
6 1 (0.43%) CSG Singleview
6 1 (0.43%) Eze OMS
6 1 (0.43%) Oracle ERP
6 1 (0.43%) SAP Business ByDesign
Cloud Services
1 17 (7.30%) Office 365
2 5 (2.15%) Amazon AWS
3 4 (1.72%) Microsoft Azure
3 4 (1.72%) SaaS
4 3 (1.29%) IaaS
5 1 (0.43%) Mimecast
Communications & Networking
1 21 (9.01%) LAN
2 19 (8.15%) TCP/IP
3 13 (5.58%) DHCP
3 13 (5.58%) DNS
3 13 (5.58%) Firewall
3 13 (5.58%) WAN
4 12 (5.15%) Remote Desktop
5 11 (4.72%) SAN
6 10 (4.29%) VLAN
6 10 (4.29%) Wireless
7 9 (3.86%) VPN
8 8 (3.43%) Cisco ASA
8 8 (3.43%) Cisco PIX
8 8 (3.43%) MPLS
8 8 (3.43%) WLAN
9 5 (2.15%) SMS
9 5 (2.15%) VoIP
10 4 (1.72%) DECT
11 3 (1.29%) Wi-Fi
12 2 (0.86%) IPv4
Database & Business Intelligence
1 45 (19.31%) SQL Server
2 34 (14.59%) SQL Server Reporting Services
3 13 (5.58%) Crystal Reports
3 13 (5.58%) SQL Server Integration Services
4 11 (4.72%) SQL Server 2008
5 10 (4.29%) SQL Server 2012
6 9 (3.86%) SQL Server 2005
7 8 (3.43%) MySQL
8 6 (2.58%) Power BI
8 6 (2.58%) Relational Database
8 6 (2.58%) SQL Server Analysis Services
9 2 (0.86%) Data Warehouse
9 2 (0.86%) Essbase
10 1 (0.43%) Blockchain
10 1 (0.43%) SQLPlus
Development Applications
1 4 (1.72%) JIRA
General
1 95 (40.77%) Finance
2 24 (10.30%) Banking
3 21 (9.01%) Legal
4 20 (8.58%) Law
5 14 (6.01%) Manufacturing
6 11 (4.72%) Marketing
7 10 (4.29%) Telecoms
8 9 (3.86%) Back Office
8 9 (3.86%) Front Office
9 7 (3.00%) Electronics
9 7 (3.00%) Retail
10 5 (2.15%) Local Government
11 3 (1.29%) Billing
12 2 (0.86%) Investment Banking
13 1 (0.43%) Advertising
13 1 (0.43%) Dutch Language
13 1 (0.43%) Financial Institution
13 1 (0.43%) French Language
13 1 (0.43%) Games
Libraries, Frameworks & Software Standards
1 7 (3.00%) J2EE
2 6 (2.58%) .NET
2 6 (2.58%) MDX
3 5 (2.15%) FIX Protocol
4 4 (1.72%) Web Services
5 3 (1.29%) CSS
5 3 (1.29%) Oracle Fusion
6 2 (0.86%) EDI
6 2 (0.86%) HTML
7 1 (0.43%) ASP.NET
7 1 (0.43%) FIXML
7 1 (0.43%) jQuery
7 1 (0.43%) WSH
7 1 (0.43%) XML
Miscellaneous
1 22 (9.44%) Analytical Skills
2 10 (4.29%) Equities
3 9 (3.86%) Foreign Exchange (FX)
3 9 (3.86%) Learning Management System
4 8 (3.43%) AS400
4 8 (3.43%) Fixed Income
5 7 (3.00%) SWIFT
6 5 (2.15%) User Experience
7 4 (1.72%) CCTV
7 4 (1.72%) Computer Science
7 4 (1.72%) Enterprise Software
7 4 (1.72%) NHS
8 3 (1.29%) Client/Server
8 3 (1.29%) FMCG
8 3 (1.29%) Management Information System
9 2 (0.86%) Clustering
9 2 (0.86%) iPad
9 2 (0.86%) iSeries
9 2 (0.86%) Social Network
9 2 (0.86%) Video Conferencing
Operating Systems
1 51 (21.89%) Windows
2 33 (14.16%) Linux
2 33 (14.16%) Windows Server
3 20 (8.58%) Windows Server 2012
4 19 (8.15%) Windows Server 2008
5 12 (5.15%) Unix
6 10 (4.29%) Windows 7
7 8 (3.43%) Windows Server 2003
8 7 (3.00%) Windows 10
9 3 (1.29%) Windows 8
10 2 (0.86%) i5/OS
10 2 (0.86%) Mac OS
11 1 (0.43%) Android
11 1 (0.43%) Apple iOS
11 1 (0.43%) Mac OS X
11 1 (0.43%) Windows 2000
11 1 (0.43%) Windows 2000 Server
11 1 (0.43%) Windows Mobile
11 1 (0.43%) Windows XP
Processes & Methodologies
1 27 (11.59%) Business Intelligence
1 27 (11.59%) User Acceptance Testing
2 22 (9.44%) ERP
3 15 (6.44%) ITIL
4 14 (6.01%) Systems Analysis
5 11 (4.72%) CRM
6 10 (4.29%) Change Management
6 10 (4.29%) Release Management
7 9 (3.86%) Mentoring
8 8 (3.43%) Data Analysis
8 8 (3.43%) Data Integration
8 8 (3.43%) Practice Management
8 8 (3.43%) Proactive Monitoring
9 7 (3.00%) Anti-Money Laundering
9 7 (3.00%) Business Analysis
9 7 (3.00%) Cash Management
9 7 (3.00%) DevOps
9 7 (3.00%) Digital Marketing
9 7 (3.00%) Programme Management
10 6 (2.58%) Coaching
Programming Languages
1 118 (50.64%) SQL
2 13 (5.58%) Java
3 11 (4.72%) T-SQL
4 7 (3.00%) Perl
4 7 (3.00%) PowerShell
5 6 (2.58%) Python
6 5 (2.15%) PHP
6 5 (2.15%) Ruby
6 5 (2.15%) VBScript
7 4 (1.72%) C#
8 2 (0.86%) Delphi
8 2 (0.86%) JavaScript
8 2 (0.86%) VBA
9 1 (0.43%) C++
9 1 (0.43%) VB
9 1 (0.43%) VB.NET
Qualifications
1 18 (7.73%) Degree
2 10 (4.29%) Cisco Certification
3 9 (3.86%) CCNA
3 9 (3.86%) SC Cleared
3 9 (3.86%) Security Cleared
4 4 (1.72%) ACCA
4 4 (1.72%) CIMA
4 4 (1.72%) Computer Science Degree
5 3 (1.29%) HNC
5 3 (1.29%) HND
6 2 (0.86%) MCSE
6 2 (0.86%) Microsoft Certification
7 1 (0.43%) AAT
7 1 (0.43%) ITIL Certification
7 1 (0.43%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (6.87%) SLA
2 8 (3.43%) QA
3 7 (3.00%) SEPA
4 2 (0.86%) Data Quality
4 2 (0.86%) GDPR
4 2 (0.86%) PCI DSS
5 1 (0.43%) MiFID
System Software
1 30 (12.88%) Active Directory
2 24 (10.30%) VMware Infrastructure
3 14 (6.01%) XenApp
4 12 (5.15%) Hyper-V
5 9 (3.86%) XenServer
6 8 (3.43%) KVM
6 8 (3.43%) Terminal Services
6 8 (3.43%) VMware Workstation
7 6 (2.58%) vSphere
8 4 (1.72%) Virtual Servers
9 2 (0.86%) Firmware
10 1 (0.43%) XenDesktop
Systems Management
1 20 (8.58%) SCCM
2 8 (3.43%) WSUS
2 8 (3.43%) ZABBIX
3 3 (1.29%) Backup Exec
4 2 (0.86%) NetBackup
4 2 (0.86%) SCOM
4 2 (0.86%) ServiceCenter
4 2 (0.86%) SolarWinds Orion
4 2 (0.86%) Systems Management Server (SMS)
4 2 (0.86%) vCenter Server
5 1 (0.43%) Cisco CUCM
5 1 (0.43%) Microsoft Data Protection Manager
5 1 (0.43%) XenMobile
Vendors
1 66 (28.33%) Microsoft
2 31 (13.30%) VMware
3 29 (12.45%) Oracle
4 27 (11.59%) Cisco
5 23 (9.87%) Citrix
6 19 (8.15%) SAP
7 12 (5.15%) HP
8 11 (4.72%) McAfee
9 9 (3.86%) Adobe
9 9 (3.86%) Blackboard
10 8 (3.43%) F5
10 8 (3.43%) Xerox
11 6 (2.58%) Barracuda Networks
11 6 (2.58%) JD Edwards
12 5 (2.15%) 3PAR
12 5 (2.15%) Veeam
13 4 (1.72%) Charles River
13 4 (1.72%) Epicor
13 4 (1.72%) Infor
13 4 (1.72%) Sophos