Period
to 21 October 2018

The median annual salary for a Systems Support Analyst was £36,500 in advertised job vacancies during the 6 months to 21 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

System Support Analyst
UK
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 995 971 1001
Rank change year-on-year -24 +30 -36
Permanent jobs requiring a Systems Support Analyst 157 230 231
As % of all permanent IT jobs advertised in the UK 0.096% 0.13% 0.12%
As % of the Job Titles category 0.10% 0.14% 0.13%
Number of salaries quoted 141 194 226
UK median annual salary £36,500 £39,375 £35,000
Median salary % change year-on-year -7.30% +12.50% -
10th Percentile £24,500 £23,825 £25,000
90th Percentile £57,500 £57,500 £56,000
UK excluding London median annual salary £32,500 £37,000 £35,000
% change year-on-year -12.16% +5.71% +6.87%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 156,873 167,151 184,491
% of permanent IT jobs with a recognized job title 95.91% 95.94% 96.55%
Number of salaries quoted 126,373 133,833 154,598
UK median annual salary £50,000 £48,000 £47,500
Median salary % change year-on-year +4.17% +1.05% +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Systems Support Analyst
Job Vacancy Trend

Job postings that featured Systems Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support Analyst.

Salary trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Systems Support Analyst over the 6 months to 21 October 2018.

Salary histogram for Systems Support Analyst in the UK

Systems Support Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support Analyst within the UK over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 148 £36,500 -8.75% 12
London +29 82 £46,500 -13.49% 7
UK excluding London -29 74 £32,500 -12.16% 5
North of England +61 38 £32,500 -7.14% 2
Yorkshire +40 24 £32,000 -8.57% 1
North West +18 14 £35,000 +23.89% 1
South East -16 12 £42,500 -0.58%
Midlands +17 10 £35,250 +28.18% 2
West Midlands +18 7 £27,500 +5.77% 2
East of England +18 4 £23,000 -37.84% 1
Scotland +1 4 £25,000 -28.57%
Wales -3 4 £37,500 +11.94%
East Midlands 0 3 £35,500 -11.25%
South West -10 2 £27,000 -36.47%

Systems Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 October 2018, Systems Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support Analyst in the job title.

1 71 (45.22%) SQL
2 69 (43.95%) Finance
3 44 (28.03%) Microsoft
4 41 (26.11%) SQL Server
5 37 (23.57%) Windows
6 26 (16.56%) Degree
6 26 (16.56%) ITIL
7 25 (15.92%) Problem-Solving
8 22 (14.01%) Microsoft Excel
9 21 (13.38%) Oracle
9 21 (13.38%) Windows Server
10 16 (10.19%) Unix
10 16 (10.19%) Banking
11 15 (9.55%) XML
11 15 (9.55%) Fintech
12 14 (8.92%) PowerShell
12 14 (8.92%) SAP
12 14 (8.92%) Web Services
12 14 (8.92%) .NET
13 13 (8.28%) Retail
13 13 (8.28%) Linux
13 13 (8.28%) MS Access
13 13 (8.28%) CRM
13 13 (8.28%) Front Office
13 13 (8.28%) Relational Database
14 12 (7.64%) Business Intelligence
14 12 (7.64%) JavaScript
14 12 (7.64%) Agile Software Development
15 11 (7.01%) C
15 11 (7.01%) Java

Systems Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.73%) WebSphere
2 8 (5.10%) Elasticsearch
2 8 (5.10%) JBoss
2 8 (5.10%) WebLogic
3 7 (4.46%) MS Exchange
4 5 (3.18%) SharePoint
5 4 (2.55%) Exchange Server 2013
6 3 (1.91%) Exchange Server 2010
6 3 (1.91%) IIS
7 1 (0.64%) Apache
7 1 (0.64%) Confluence
7 1 (0.64%) SAP Portal
7 1 (0.64%) SharePoint 2013
7 1 (0.64%) Skype for Business
7 1 (0.64%) SugarCRM
7 1 (0.64%) Tomcat
7 1 (0.64%) WebSphere Application Server
Applications
1 22 (14.01%) Microsoft Excel
2 9 (5.73%) Microsoft Office
3 4 (2.55%) Microsoft PowerPoint
4 2 (1.27%) Adobe Creative Suite
Business Applications
1 8 (5.10%) Dynamics CRM
2 5 (3.18%) Dynamics NAV
2 5 (3.18%) Northgate Housing
3 2 (1.27%) Aareon QL
3 2 (1.27%) Academy Housing
3 2 (1.27%) Infor M3
3 2 (1.27%) MIS ActiveH
3 2 (1.27%) NetSuite
3 2 (1.27%) OPENHousing
3 2 (1.27%) Oracle Receivables
3 2 (1.27%) Orchard Housing
3 2 (1.27%) SAP CO
3 2 (1.27%) SAP FI
3 2 (1.27%) SAP FI/CO
3 2 (1.27%) SAP HR
4 1 (0.64%) Endur
4 1 (0.64%) Findur
4 1 (0.64%) Oracle CRM
4 1 (0.64%) Primavera
4 1 (0.64%) SAP PS
Cloud Services
1 4 (2.55%) Dynamics 365
1 4 (2.55%) Office 365
2 3 (1.91%) Amazon AWS
3 2 (1.27%) Microsoft Azure
3 2 (1.27%) SaaS
4 1 (0.64%) Amazon EC2
4 1 (0.64%) Amazon S3
4 1 (0.64%) Azure Active Directory
4 1 (0.64%) GitHub
4 1 (0.64%) Route 53
Communications & Networking
1 10 (6.37%) LAN
1 10 (6.37%) WAN
2 8 (5.10%) AMQP
2 8 (5.10%) Firewall
3 6 (3.82%) DNS
4 5 (3.18%) DHCP
5 4 (2.55%) iSCSI
5 4 (2.55%) Network Security
5 4 (2.55%) SAN
5 4 (2.55%) TCP/IP
6 3 (1.91%) RTP
6 3 (1.91%) Wireless
7 1 (0.64%) Broadband
7 1 (0.64%) Skype
7 1 (0.64%) SMS
7 1 (0.64%) VoIP
7 1 (0.64%) Wi-Fi
Database & Business Intelligence
1 41 (26.11%) SQL Server
2 13 (8.28%) MS Access
2 13 (8.28%) Relational Database
3 8 (5.10%) Data Warehouse
3 8 (5.10%) MongoDB
3 8 (5.10%) RDBMS
4 7 (4.46%) Power BI
5 5 (3.18%) PostgreSQL
6 4 (2.55%) Crystal Reports
6 4 (2.55%) SAP Data Services
7 3 (1.91%) BusinessObjects
7 3 (1.91%) DB2
7 3 (1.91%) MySQL
7 3 (1.91%) SQL Server Reporting Services
8 2 (1.27%) Oracle Reports
9 1 (0.64%) Amazon RDS
9 1 (0.64%) Amazon Redshift
9 1 (0.64%) Azure SQL Database
9 1 (0.64%) SQL Server 2012
9 1 (0.64%) Tick Data
Development Applications
1 9 (5.73%) Git (software)
1 9 (5.73%) Maven
2 8 (5.10%) Atlassian Bamboo
2 8 (5.10%) Bitbucket
2 8 (5.10%) Subversion
3 2 (1.27%) Jenkins
3 2 (1.27%) JIRA
4 1 (0.64%) Eclipse
4 1 (0.64%) GitLab
4 1 (0.64%) Octopus Deploy
4 1 (0.64%) Team Foundation Server
4 1 (0.64%) TeamCity
General
1 69 (43.95%) Finance
2 16 (10.19%) Banking
3 13 (8.28%) Front Office
3 13 (8.28%) Retail
4 7 (4.46%) Legal
5 5 (3.18%) Manufacturing
5 5 (3.18%) Publishing
5 5 (3.18%) Telecoms
6 4 (2.55%) Back Office
6 4 (2.55%) Law
7 3 (1.91%) Billing
7 3 (1.91%) General Ledger
8 2 (1.27%) Investment Banking
9 1 (0.64%) Advertising
Libraries, Frameworks & Software Standards
1 15 (9.55%) XML
2 14 (8.92%) .NET
2 14 (8.92%) Web Services
3 10 (6.37%) HTML
4 8 (5.10%) AngularJS
4 8 (5.10%) Ember.js
4 8 (5.10%) FIX Protocol
4 8 (5.10%) Hibernate
4 8 (5.10%) HTML5
4 8 (5.10%) J2EE
4 8 (5.10%) Java EE
4 8 (5.10%) JSON
4 8 (5.10%) RabbitMQ
4 8 (5.10%) React
4 8 (5.10%) REST
4 8 (5.10%) SOAP
4 8 (5.10%) Spring
4 8 (5.10%) Spring Boot
4 8 (5.10%) Spring Security
5 3 (1.91%) XSL
Miscellaneous
1 15 (9.55%) Fintech
2 11 (7.01%) Analytical Skills
3 10 (6.37%) Computer Science
4 7 (4.46%) Self-Motivation
5 5 (3.18%) Reinsurance
6 4 (2.55%) Hedge funds
7 3 (1.91%) Data Centre
7 3 (1.91%) Equities
7 3 (1.91%) Linux Command Line
7 3 (1.91%) Private Cloud
8 2 (1.27%) CCTV
8 2 (1.27%) Chip and PIN
8 2 (1.27%) Driving Licence
8 2 (1.27%) Fat Client
8 2 (1.27%) FMCG
8 2 (1.27%) Management Information System
8 2 (1.27%) Thin Client
9 1 (0.64%) Client/Server
9 1 (0.64%) Data Structures
9 1 (0.64%) NHS
Operating Systems
1 37 (23.57%) Windows
2 21 (13.38%) Windows Server
3 16 (10.19%) Unix
4 13 (8.28%) Linux
5 5 (3.18%) Windows Server 2012
6 4 (2.55%) Windows 10
6 4 (2.55%) Windows 7
7 3 (1.91%) OpenVMS
7 3 (1.91%) VMS
8 2 (1.27%) Mac OS
8 2 (1.27%) Windows Server 2008
9 1 (0.64%) CentOS
9 1 (0.64%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (16.56%) ITIL
2 25 (15.92%) Problem-Solving
3 13 (8.28%) CRM
4 12 (7.64%) Agile Software Development
4 12 (7.64%) Business Intelligence
5 11 (7.01%) Proactive Management
6 10 (6.37%) Asset Management
6 10 (6.37%) ERP
6 10 (6.37%) User Acceptance Testing
7 9 (5.73%) Business Transformation
7 9 (5.73%) Data Modelling
7 9 (5.73%) OO
7 9 (5.73%) Release Management
8 8 (5.10%) Mathematics
8 8 (5.10%) Mentoring
8 8 (5.10%) OOA/OOD
8 8 (5.10%) OOD
8 8 (5.10%) Presales
8 8 (5.10%) Problem Management
8 8 (5.10%) SOA
Programming Languages
1 71 (45.22%) SQL
2 14 (8.92%) PowerShell
3 12 (7.64%) JavaScript
4 11 (7.01%) C
4 11 (7.01%) Java
5 9 (5.73%) Shell Script
6 8 (5.10%) ANSI SQL
7 6 (3.82%) T-SQL
7 6 (3.82%) VBA
8 5 (3.18%) C#
8 5 (3.18%) PL/SQL
9 4 (2.55%) Bash Shell
10 2 (1.27%) Python
11 1 (0.64%) C++
11 1 (0.64%) Ruby
11 1 (0.64%) VB
Qualifications
1 26 (16.56%) Degree
2 6 (3.82%) ITIL Foundation Certificate
3 4 (2.55%) Master's Degree
3 4 (2.55%) MCSE
3 4 (2.55%) Microsoft Certification
4 3 (1.91%) Numerate Degree
4 3 (1.91%) RHCA
4 3 (1.91%) RHCE
4 3 (1.91%) RHCSA
5 2 (1.27%) CCNA
5 2 (1.27%) Cisco Certification
5 2 (1.27%) ITIL Certification
6 1 (0.64%) AWS Certification
6 1 (0.64%) SC Cleared
6 1 (0.64%) Security Cleared
Quality Assurance & Compliance
1 4 (2.55%) QA
1 4 (2.55%) SLA
2 1 (0.64%) GDPR
2 1 (0.64%) PCI DSS
System Software
1 8 (5.10%) Active Directory
2 6 (3.82%) VMware Infrastructure
3 5 (3.18%) Hyper-V
4 1 (0.64%) Xen
4 1 (0.64%) XenApp
Systems Management
1 4 (2.55%) WSUS
2 3 (1.91%) SCCM
3 1 (0.64%) HAProxy
3 1 (0.64%) Nagios
3 1 (0.64%) Symantec Endpoint Protection
3 1 (0.64%) XenMobile
Vendors
1 44 (28.03%) Microsoft
2 21 (13.38%) Oracle
3 14 (8.92%) SAP
4 10 (6.37%) Reuters
4 10 (6.37%) VMware
5 9 (5.73%) Bloomberg
5 9 (5.73%) FactSet
6 6 (3.82%) Cisco
6 6 (3.82%) Northgate
7 5 (3.18%) BT
7 5 (3.18%) Civica
7 5 (3.18%) Orchard
8 3 (1.91%) HP
8 3 (1.91%) Infor
8 3 (1.91%) McAfee
8 3 (1.91%) Remedy
8 3 (1.91%) Sage
9 2 (1.27%) Aareon
9 2 (1.27%) Concur
9 2 (1.27%) iManage