Period
to 21 November 2019

The median annual salary for a Systems Support Analyst was £41,750 in advertised job vacancies during the 6 months to 21 November 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

System Support Analyst
UK
6 months to
21 Nov 2019
Same period 2018 Same period 2017
Rank 914 1004 973
Rank change year-on-year +90 -31 +58
Permanent jobs requiring a Systems Support Analyst 142 157 239
As % of all permanent IT jobs advertised in the UK 0.10% 0.096% 0.13%
As % of the Job Titles category 0.11% 0.10% 0.14%
Number of salaries quoted 138 148 207
UK median annual salary £41,750 £35,250 £38,000
Median salary % change year-on-year +18.44% -7.24% +8.57%
10th Percentile £25,275 £25,000 £23,550
90th Percentile £75,000 £57,500 £58,500
UK excluding London median annual salary £33,500 £33,500 £35,000
% change year-on-year - -4.29% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 130,095 156,359 173,843
% of permanent IT jobs with a recognized job title 95.60% 95.86% 96.01%
Number of salaries quoted 104,160 125,873 139,518
UK median annual salary £50,000 £50,000 £48,000
Median salary % change year-on-year - +4.17% +1.05%
10th Percentile £28,250 £27,500 £27,500
90th Percentile £85,000 £82,500 £78,750
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

Systems Support Analyst
Job Vacancy Trend

Job postings that featured Systems Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support Analyst.

Salary trend for Systems Support Analyst in the UK

Systems Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Systems Support Analyst over the 6 months to 21 November 2019.

Salary histogram for Systems Support Analyst in the UK

Systems Support Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support Analyst within the UK over the 6 months to 21 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +83 124 £41,750 +17.61% 15
UK excluding London +41 74 £33,500 - 10
London +76 66 £67,500 +54.29% 6
South East +59 23 £33,500 -21.18% 2
North of England +24 14 £32,000 -1.54% 4
Wales +11 14 £36,952 -7.62%
East of England +67 13 £33,799 +5.62% 2
North West +28 7 £26,500 -20.90% 2
Midlands +35 5 £27,500 -22.54%
West Midlands +18 5 £27,500 -29.94%
North East - 4 £32,500 -
South West +14 3 £33,750 +25.00% 1
Yorkshire -8 3 £41,000 +26.15% 2
Scotland +15 2 £42,500 +70.00% 1

Systems Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2019, Systems Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support Analyst in the job title.

1 70 (49.30%) SQL
2 34 (23.94%) Computer Science
2 34 (23.94%) Finance
3 33 (23.24%) Driving Licence
4 31 (21.83%) Incident Management
5 29 (20.42%) SQL Server
6 27 (19.01%) ITIL
6 27 (19.01%) ERP
7 26 (18.31%) .NET
8 23 (16.20%) SharePoint
9 21 (14.79%) Windows
10 20 (14.08%) SQL Server Integration Services
11 19 (13.38%) Microsoft Excel
11 19 (13.38%) Microsoft
11 19 (13.38%) SAP
11 19 (13.38%) Reinsurance
12 18 (12.68%) Data Warehouse
13 17 (11.97%) Data Management
13 17 (11.97%) Logistics
13 17 (11.97%) SAP Oil and Gas
14 16 (11.27%) Problem-Solving
15 14 (9.86%) VMware
15 14 (9.86%) Linux
15 14 (9.86%) VB.NET
15 14 (9.86%) T-SQL
15 14 (9.86%) C#
15 14 (9.86%) Degree
16 13 (9.15%) Office 365
16 13 (9.15%) Marketing
16 13 (9.15%) XML

Systems Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (16.20%) SharePoint
2 2 (1.41%) MS Exchange
3 1 (0.70%) Confluence
3 1 (0.70%) SAS
3 1 (0.70%) Tomcat
Applications
1 19 (13.38%) Microsoft Excel
2 11 (7.75%) Microsoft Office
3 2 (1.41%) Notepad++
4 1 (0.70%) Microsoft PowerPoint
Business Applications
1 17 (11.97%) SAP Oil and Gas
2 3 (2.11%) Dynamics AX
3 2 (1.41%) Aareon QL
3 2 (1.41%) Dynamics NAV
3 2 (1.41%) NetSuite
4 1 (0.70%) Elite 3E
4 1 (0.70%) Exchequer
4 1 (0.70%) Infor M3
4 1 (0.70%) Oracle Payables
4 1 (0.70%) Oracle Receivables
4 1 (0.70%) Unit4 Business World
4 1 (0.70%) Workday HCM
Cloud Services
1 13 (9.15%) Office 365
2 4 (2.82%) Dynamics 365
3 3 (2.11%) Azure
3 3 (2.11%) Power Platform
3 3 (2.11%) SaaS
4 2 (1.41%) Azure Active Directory
4 2 (1.41%) Azure Data Factory
4 2 (1.41%) G Suite
4 2 (1.41%) PaaS
5 1 (0.70%) AWS
5 1 (0.70%) Slack
Communications & Networking
1 9 (6.34%) DNS
2 8 (5.63%) DHCP
2 8 (5.63%) TCP/IP
3 7 (4.93%) VoIP
4 5 (3.52%) Firewall
4 5 (3.52%) FTP
4 5 (3.52%) VLAN
5 3 (2.11%) LAN
5 3 (2.11%) WAN
6 2 (1.41%) VSAN
7 1 (0.70%) HTTP
7 1 (0.70%) Remote Desktop
7 1 (0.70%) SMTP
7 1 (0.70%) SNMP
Database & Business Intelligence
1 29 (20.42%) SQL Server
2 20 (14.08%) SQL Server Integration Services
3 18 (12.68%) Data Warehouse
4 12 (8.45%) SQL Server Analysis Services
5 11 (7.75%) DB2
6 10 (7.04%) SQL Server Reporting Services
7 8 (5.63%) MS Access
7 8 (5.63%) QlikView
8 6 (4.23%) Crystal Reports
9 3 (2.11%) Power BI
10 1 (0.70%) Amazon Redshift
10 1 (0.70%) Azure SQL Data Warehouse
10 1 (0.70%) Azure SQL Database
10 1 (0.70%) BusinessObjects
10 1 (0.70%) Data Mining
10 1 (0.70%) Oracle Database
10 1 (0.70%) Relational Database
Development Applications
1 2 (1.41%) Visual Studio
2 1 (0.70%) JIRA
General
1 34 (23.94%) Finance
2 13 (9.15%) Marketing
3 10 (7.04%) Retail
4 5 (3.52%) Legal
5 3 (2.11%) Banking
5 3 (2.11%) Manufacturing
6 2 (1.41%) Advertising
6 2 (1.41%) Automotive
6 2 (1.41%) General Ledger
6 2 (1.41%) German Language
6 2 (1.41%) Housing Association
6 2 (1.41%) Italian Language
6 2 (1.41%) Law
6 2 (1.41%) Polish Language
6 2 (1.41%) Russian Language
6 2 (1.41%) Spanish Language
7 1 (0.70%) Electronics
7 1 (0.70%) Portuguese Language
Libraries, Frameworks & Software Standards
1 26 (18.31%) .NET
2 13 (9.15%) XML
3 12 (8.45%) ASP.NET
4 2 (1.41%) FIX Protocol
4 2 (1.41%) HTML
4 2 (1.41%) HTML5
4 2 (1.41%) JSON
4 2 (1.41%) SOAP
4 2 (1.41%) Web Services
Miscellaneous
1 33 (23.24%) Driving Licence
2 19 (13.38%) Reinsurance
3 11 (7.75%) AS400
3 11 (7.75%) iSeries
4 9 (6.34%) Management Information System
5 7 (4.93%) EPoS
6 4 (2.82%) Analytical Skills
6 4 (2.82%) Fixed Income
7 3 (2.11%) Derivative
7 3 (2.11%) Equity Derivative
7 3 (2.11%) Foreign Exchange (FX)
7 3 (2.11%) Self-Motivation
7 3 (2.11%) SWIFT
8 2 (1.41%) Data Structures
8 2 (1.41%) Virtual Team
9 1 (0.70%) Data Protection Act
9 1 (0.70%) iPad
9 1 (0.70%) iPhone
9 1 (0.70%) Mobile App
Operating Systems
1 21 (14.79%) Windows
2 14 (9.86%) Linux
3 11 (7.75%) Windows Server
4 9 (6.34%) Unix
5 5 (3.52%) Windows 7
6 3 (2.11%) Windows 10
7 2 (1.41%) Android
7 2 (1.41%) Apple iOS
7 2 (1.41%) VMS
7 2 (1.41%) Windows XP
8 1 (0.70%) Windows 8
8 1 (0.70%) Windows Server 2012
Processes & Methodologies
1 34 (23.94%) Computer Science
2 31 (21.83%) Incident Management
3 27 (19.01%) ERP
3 27 (19.01%) ITIL
4 17 (11.97%) Data Management
4 17 (11.97%) Logistics
5 16 (11.27%) Problem-Solving
6 13 (9.15%) Migration
7 12 (8.45%) ITIL V3
8 10 (7.04%) Change Management
9 9 (6.34%) Business Analysis
10 8 (5.63%) Data Visualisation
10 8 (5.63%) Service Management
10 8 (5.63%) Visualisation
11 7 (4.93%) CRM
12 6 (4.23%) Business Intelligence
12 6 (4.23%) Enterprise Architecture
13 5 (3.52%) Investment Management
13 5 (3.52%) Mathematics
13 5 (3.52%) Systems Analysis
Programming Languages
1 70 (49.30%) SQL
2 14 (9.86%) C#
2 14 (9.86%) T-SQL
2 14 (9.86%) VB.NET
3 11 (7.75%) RPG
4 8 (5.63%) PowerShell
5 7 (4.93%) Java
6 6 (4.23%) C
7 5 (3.52%) PL/SQL
8 4 (2.82%) VBA
9 3 (2.11%) Perl
9 3 (2.11%) PHP
10 2 (1.41%) JavaScript
10 2 (1.41%) Python
11 1 (0.70%) C-shell
11 1 (0.70%) Korn
11 1 (0.70%) VB
11 1 (0.70%) VBScript
Qualifications
1 14 (9.86%) Degree
2 8 (5.63%) Microsoft Certification
3 7 (4.93%) MCSA
4 2 (1.41%) DBS Check
4 2 (1.41%) ITIL Certification
5 1 (0.70%) A+ Certification
5 1 (0.70%) ACCA
5 1 (0.70%) CIMA
5 1 (0.70%) MCDST
5 1 (0.70%) MCP
5 1 (0.70%) MCSE
5 1 (0.70%) Numerate Degree
5 1 (0.70%) PMI Certification
5 1 (0.70%) PMP
Quality Assurance & Compliance
1 10 (7.04%) SLA
2 2 (1.41%) Data Quality
3 1 (0.70%) QA
System Software
1 8 (5.63%) Active Directory
2 6 (4.23%) VMware Infrastructure
3 4 (2.82%) Docker
3 4 (2.82%) Hyper-V
4 2 (1.41%) vSphere
5 1 (0.70%) DFS Replication
5 1 (0.70%) XenApp
Systems Management
1 4 (2.82%) Kubernetes
2 3 (2.11%) SCCM
3 1 (0.70%) Jamf Pro
3 1 (0.70%) McAfee ePO
3 1 (0.70%) Microsoft Clustering
3 1 (0.70%) Perfmon
3 1 (0.70%) WMI
3 1 (0.70%) WSUS
Vendors
1 19 (13.38%) Microsoft
1 19 (13.38%) SAP
2 14 (9.86%) VMware
3 12 (8.45%) Oracle
4 9 (6.34%) ServiceNow
5 8 (5.63%) Cognos
6 5 (3.52%) Sybase
7 4 (2.82%) Cisco
8 3 (2.11%) Aareon
8 3 (2.11%) Sage
9 2 (1.41%) Dell
9 2 (1.41%) Veeam
9 2 (1.41%) Xero
10 1 (0.70%) Bloomberg
10 1 (0.70%) IBM
10 1 (0.70%) Infor
10 1 (0.70%) IronPort
10 1 (0.70%) McAfee
10 1 (0.70%) Reuters
10 1 (0.70%) Yardi