Freshdesk Jobs with Hybrid/Remote/WFH Options

Freshdesk
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of Freshdesk products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Freshdesk over the 6 months leading up to 16 May 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within Freshdesk, Inc.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 455 575 642
Rank change year-on-year +120 +67 +169
Permanent jobs citing Freshdesk 6 10 4
As % of all permanent jobs with a WFH option 0.033% 0.030% 0.010%
As % of the Vendors category 0.071% 0.072% 0.024%
Number of salaries quoted 3 9 4
10th Percentile - £25,000 £25,375
25th Percentile £31,250 £32,000 £25,938
Median annual salary (50th Percentile) £32,500 £38,250 £27,500
Median % change year-on-year -15.03% +39.09% -40.86%
75th Percentile £39,375 £57,500 £29,688
90th Percentile £42,750 £59,500 £31,375
UK median annual salary £31,000 £32,000 £27,500
% change year-on-year -3.13% +16.36% -14.06%

All Vendors
Work from Home

Freshdesk falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 8,477 13,881 16,522
As % of all permanent jobs with a WFH option 46.29% 41.14% 40.61%
Number of salaries quoted 4,591 9,879 10,976
10th Percentile £25,087 £31,551 £32,749
25th Percentile £35,000 £41,250 £43,500
Median annual salary (50th Percentile) £55,000 £55,000 £59,000
Median % change year-on-year - -6.78% +2.61%
75th Percentile £70,834 £71,250 £77,500
90th Percentile £91,934 £87,500 £92,500
UK median annual salary £55,000 £50,000 £57,500
% change year-on-year +10.00% -13.04% +4.55%

Freshdesk
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Freshdesk as a proportion of all IT jobs advertised.

Freshdesk trend for jobs with Hybrid/Remote/WFH options

Freshdesk
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Freshdesk.

Freshdesk salary trend for jobs with a WFH option

Freshdesk
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Freshdesk over the 6 months to 16 May 2025.

Freshdesk salary histogram for jobs with a WFH option

Freshdesk
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (33.33%) Microsoft Excel
1 2 (33.33%) Microsoft Office
1 2 (33.33%) Spreadsheet
Business Applications
1 1 (16.67%) Magento
1 1 (16.67%) Payment Gateway
Cloud Services
1 3 (50.00%) Azure
2 2 (33.33%) Google Docs
2 2 (33.33%) Google Drive
2 2 (33.33%) Google Sheets
2 2 (33.33%) Microsoft 365
3 1 (16.67%) AWS
3 1 (16.67%) GCP
3 1 (16.67%) Stripe
Communications & Networking
1 1 (16.67%) SSL
Database & Business Intelligence
1 1 (16.67%) Redis
Development Applications
1 2 (33.33%) Visual Studio
2 1 (16.67%) JIRA
General
1 3 (50.00%) Social Skills
2 2 (33.33%) Analytical Skills
2 2 (33.33%) Legal
2 2 (33.33%) Organisational Skills
3 1 (16.67%) Inclusion and Diversity
3 1 (16.67%) Marketing
3 1 (16.67%) Retail
Job Titles
1 2 (33.33%) Administrator
2 1 (16.67%) Applications Engineer
2 1 (16.67%) Applications Support
2 1 (16.67%) Applications Support Engineer
2 1 (16.67%) Consultant
2 1 (16.67%) IT Support
2 1 (16.67%) IT Support Technician
2 1 (16.67%) IT Technician
2 1 (16.67%) Salesforce Consultant
2 1 (16.67%) Salesforce Support
2 1 (16.67%) Service Desk Manager
2 1 (16.67%) Service Manager
2 1 (16.67%) Support Consultant
2 1 (16.67%) Support Engineer
2 1 (16.67%) Support Technician
2 1 (16.67%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (16.67%) Middleware
Miscellaneous
1 2 (33.33%) Learning Management System
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) Windows 10
Processes & Methodologies
1 2 (33.33%) Customer Experience
1 2 (33.33%) DevOps
1 2 (33.33%) Logistics
1 2 (33.33%) Requirements Gathering
1 2 (33.33%) Time Management
2 1 (16.67%) Agile
2 1 (16.67%) Analytics
2 1 (16.67%) Computer Science
2 1 (16.67%) Conversion Rate Optimisation
2 1 (16.67%) E-Commerce
2 1 (16.67%) Open Source
2 1 (16.67%) Patch Management
2 1 (16.67%) PRINCE2
2 1 (16.67%) Project Management
2 1 (16.67%) Scrum
2 1 (16.67%) Server Management
2 1 (16.67%) Service Desk Management
Programming Languages
1 3 (50.00%) SQL
2 2 (33.33%) PowerShell
3 1 (16.67%) PHP
Qualifications
1 4 (66.67%) Degree
2 2 (33.33%) Computer Science Degree
3 1 (16.67%) PMI Certification
3 1 (16.67%) PMP
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 1 (16.67%) Varnish
Vendors
1 4 (66.67%) Microsoft
2 3 (50.00%) Adobe
2 3 (50.00%) Google
3 1 (16.67%) PayPal
3 1 (16.67%) Salesforce