Customer-Centric
England > London
The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 11 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 305 | 392 | 434 |
| Rank change year-on-year | +87 | +42 | -52 |
| Contract jobs citing Customer-Centricity | 89 | 100 | 169 |
| As % of all contract jobs advertised in London | 0.50% | 0.38% | 0.44% |
| As % of the Processes & Methodologies category | 0.57% | 0.42% | 0.48% |
| Number of daily rates quoted | 62 | 70 | 109 |
| 10th Percentile | £313 | £149 | £430 |
| 25th Percentile | £363 | £370 | £550 |
| Median daily rate (50th Percentile) | £475 | £525 | £650 |
| Median % change year-on-year | -9.52% | -19.23% | +8.33% |
| 75th Percentile | £588 | £638 | £750 |
| 90th Percentile | £675 | £702 | £813 |
| England median daily rate | £470 | £511 | £550 |
| % change year-on-year | -7.98% | -7.14% | - |
| Number of hourly rates quoted | 0 | 1 | 3 |
| 10th Percentile | - | - | £33.30 |
| 25th Percentile | - | - | £44.25 |
| Median hourly rate | - | £37.34 | £65.00 |
| Median % change year-on-year | - | -42.55% | +168.04% |
| 75th Percentile | - | - | £79.50 |
| 90th Percentile | - | - | £86.70 |
| England median hourly rate | £7.85 | £37.34 | £65.00 |
| % change year-on-year | -78.98% | -42.55% | +182.61% |
All Process and Methodology Skills
London
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 15,657 | 23,832 | 35,541 |
| As % of all contract IT jobs advertised in London | 88.72% | 90.97% | 92.31% |
| Number of daily rates quoted | 11,214 | 17,166 | 25,985 |
| 10th Percentile | £341 | £375 | £388 |
| 25th Percentile | £450 | £475 | £475 |
| Median daily rate (50th Percentile) | £550 | £590 | £575 |
| Median % change year-on-year | -6.78% | +2.61% | +9.52% |
| 75th Percentile | £681 | £700 | £688 |
| 90th Percentile | £800 | £800 | £775 |
| England median daily rate | £525 | £550 | £538 |
| % change year-on-year | -4.55% | +2.33% | +7.50% |
| Number of hourly rates quoted | 313 | 270 | 416 |
| 10th Percentile | £15.96 | £18.45 | £17.40 |
| 25th Percentile | £20.00 | £22.53 | £23.91 |
| Median hourly rate | £28.00 | £38.25 | £36.75 |
| Median % change year-on-year | -26.80% | +4.08% | +13.08% |
| 75th Percentile | £48.75 | £63.94 | £51.00 |
| 90th Percentile | £66.40 | £80.23 | £69.06 |
| England median hourly rate | £37.18 | £37.50 | £25.00 |
| % change year-on-year | -0.85% | +50.00% | +6.38% |
Customer-Centricity
Job Vacancy Trend in London
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in London.
Customer-Centricity
Contractor Daily Rate Trend in London
3-month moving average daily rate quoted in jobs citing Customer-Centricity in London.
Customer-Centricity
Daily Rate Histogram in London
Daily rate distribution for jobs citing Customer-Centricity in London over the 6 months to 11 May 2024.
Customer-Centricity
Contractor Hourly Rate Trend in London
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in London.
Customer-Centricity
Contract Job Locations in London
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the London region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Central London | +39 | 11 | £550 | - | 15 |
| West London | +27 | 8 | £475 | -13.64% | 4 |
| Customer-Centricity England |
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Customer-Centricity
Co-occurring Skills and Capabilities in London by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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