IT Support Contracts in London

IT Support
England > London

The median IT Support daily rate in London is £210 according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 262 301 364
Rank change year-on-year +39 +63 +41
Contract jobs requiring an IT Support 132 198 250
As % of all contract jobs advertised in London 0.75% 0.76% 0.65%
As % of the Job Titles category 0.80% 0.79% 0.68%
Number of daily rates quoted 90 152 182
10th Percentile £140 £131 £140
25th Percentile £163 £160 £163
Median daily rate (50th Percentile) £210 £214 £210
Median % change year-on-year -1.75% +1.79% -0.59%
75th Percentile £300 £280 £270
90th Percentile £354 £387 £425
England median daily rate £200 £200 £185
% change year-on-year - +8.11% +12.98%
Number of hourly rates quoted 27 15 29
10th Percentile £12.92 £12.95 £13.70
25th Percentile £16.94 £20.50 £16.50
Median hourly rate £22.00 £22.63 £17.57
Median % change year-on-year -2.78% +28.80% +16.17%
75th Percentile £23.75 £25.00 £24.50
90th Percentile £24.51 £25.90 £28.75
England median hourly rate £14.74 £18.50 £17.00
% change year-on-year -20.31% +8.82% +21.43%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,468 24,945 36,702
% of contract IT jobs with a recognized job title 93.32% 95.22% 95.32%
Number of daily rates quoted 11,900 18,104 26,876
10th Percentile £325 £363 £375
25th Percentile £444 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 325 282 440
10th Percentile £16.01 £18.00 £16.25
25th Percentile £20.02 £22.79 £22.50
Median hourly rate £27.50 £35.25 £35.00
Median % change year-on-year -21.99% +0.71% +11.64%
75th Percentile £46.48 £62.38 £49.25
90th Percentile £65.02 £79.80 £68.19
England median hourly rate £37.50 £44.77 £23.00
% change year-on-year -16.23% +94.63% +4.55%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing IT Support in London.

Daily rate trend for IT Support in London

IT Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing IT Support in London over the 6 months to 11 May 2024.

Daily rate histogram for IT Support in London

IT Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing IT Support in London.

Hourly rate trend for IT Support in London

IT Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing IT Support in London over the 6 months to 11 May 2024.

Hourly rate histogram for IT Support in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +37 29 £200 -5.88% 10
West London +20 7 £193 +20.31% 6
South London -2 6 £170 +23.64% 4
East London -2 2 £173 -1.43% 1
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 11 May 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring IT Support in the job title.

1 91 (68.94%) Windows
2 62 (46.97%) Active Directory
3 59 (44.70%) Microsoft 365
4 57 (43.18%) Microsoft
5 47 (35.61%) Social Skills
6 34 (25.76%) Microsoft Office
7 27 (20.45%) Finance
7 27 (20.45%) Customer Service
8 25 (18.94%) Problem-Solving
8 25 (18.94%) Azure
9 23 (17.42%) SCCM
10 22 (16.67%) Windows 10
11 21 (15.91%) Video Conferencing
11 21 (15.91%) Security Cleared
11 21 (15.91%) ServiceNow
12 19 (14.39%) ITIL
13 17 (12.88%) Microsoft Exchange
13 17 (12.88%) Apple
14 16 (12.12%) Asset Management
15 15 (11.36%) SC Cleared
15 15 (11.36%) Citrix
16 14 (10.61%) VPN
16 14 (10.61%) iPhone
16 14 (10.61%) Microsoft Intune
17 13 (9.85%) Analytical Skills
17 13 (9.85%) LAN
18 12 (9.09%) DNS
19 11 (8.33%) WAN
19 11 (8.33%) Unix
19 11 (8.33%) Cisco

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.88%) Microsoft Exchange
2 10 (7.58%) SharePoint
3 8 (6.06%) Skype for Business
4 3 (2.27%) IIS
5 2 (1.52%) Apache
5 2 (1.52%) Tomcat
6 1 (0.76%) Confluence
6 1 (0.76%) JBoss
6 1 (0.76%) nginx
Applications
1 34 (25.76%) Microsoft Office
2 6 (4.55%) Microsoft Excel
3 2 (1.52%) Microsoft PowerPoint
3 2 (1.52%) MS Visio
4 1 (0.76%) Microsoft Project
Business Applications
1 3 (2.27%) Orchestrade
2 1 (0.76%) ION MarketView
2 1 (0.76%) Temenos T24
Cloud Services
1 59 (44.70%) Microsoft 365
2 25 (18.94%) Azure
3 10 (7.58%) Entra ID
4 9 (6.82%) AWS
5 6 (4.55%) OneDrive
6 4 (3.03%) Asana
6 4 (3.03%) Slack
7 3 (2.27%) Google Workspace
7 3 (2.27%) Power Platform
7 3 (2.27%) WhatsApp
8 2 (1.52%) Azure ExpressRoute
8 2 (1.52%) Mimecast
8 2 (1.52%) Nutanix
8 2 (1.52%) Rubrik
9 1 (0.76%) Adobe Creative Cloud
9 1 (0.76%) Amazon EC2
Communications & Networking
1 14 (10.61%) VPN
2 13 (9.85%) LAN
3 12 (9.09%) DNS
4 11 (8.33%) WAN
4 11 (8.33%) Wireless
5 10 (7.58%) Firewall
6 8 (6.06%) DHCP
6 8 (6.06%) Skype
7 7 (5.30%) Cisco IOS
7 7 (5.30%) TCP/IP
8 6 (4.55%) Internet
9 4 (3.03%) Wi-Fi
10 3 (2.27%) Remote Desktop
10 3 (2.27%) SAN
11 2 (1.52%) DKIM
11 2 (1.52%) DMARC
11 2 (1.52%) Extranet
11 2 (1.52%) Intranet
11 2 (1.52%) NAS
12 1 (0.76%) MPLS
Database & Business Intelligence
1 3 (2.27%) Relational Database
2 2 (1.52%) Power BI
3 1 (0.76%) RDBMS
3 1 (0.76%) SQL Server
Development Applications
1 6 (4.55%) JIRA
General
1 47 (35.61%) Social Skills
2 27 (20.45%) Finance
3 13 (9.85%) Analytical Skills
4 6 (4.55%) Banking
5 5 (3.79%) Law
5 5 (3.79%) Public Sector
5 5 (3.79%) Telecoms
6 4 (3.03%) Front Office
6 4 (3.03%) Marketing
7 3 (2.27%) Advertising
7 3 (2.27%) Billing
7 3 (2.27%) Financial Institution
7 3 (2.27%) French Language
8 2 (1.52%) Cantonese Language
8 2 (1.52%) Mandarin Language
8 2 (1.52%) Retail
9 1 (0.76%) German Language
9 1 (0.76%) Investment Banking
9 1 (0.76%) Local Government
9 1 (0.76%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.27%) Middleware
2 2 (1.52%) FIX Protocol
2 2 (1.52%) Software Packaging
3 1 (0.76%) IBM Integration Bus
Miscellaneous
1 21 (15.91%) Video Conferencing
2 14 (10.61%) iPhone
3 8 (6.06%) Data Centre
4 7 (5.30%) Onboarding
5 5 (3.79%) Foreign Exchange (FX)
6 3 (2.27%) Driving Licence
6 3 (2.27%) iPad
6 3 (2.27%) Management Information System
7 2 (1.52%) Analytical Mindset
7 2 (1.52%) Blackberry
7 2 (1.52%) CMDB
7 2 (1.52%) Credit Derivative
7 2 (1.52%) EPoS
7 2 (1.52%) Equities
7 2 (1.52%) Fat Client
7 2 (1.52%) Fixed Income
7 2 (1.52%) NHS
7 2 (1.52%) Self-Motivation
7 2 (1.52%) Thin Client
7 2 (1.52%) Virtual Team
Operating Systems
1 91 (68.94%) Windows
2 22 (16.67%) Windows 10
3 11 (8.33%) Unix
3 11 (8.33%) Windows 7
4 10 (7.58%) Windows Server
5 7 (5.30%) Android
6 6 (4.55%) Apple iOS
6 6 (4.55%) Mac OS X
7 4 (3.03%) Mac OS
8 2 (1.52%) Linux
9 1 (0.76%) Red Hat Enterprise Linux
9 1 (0.76%) VMS
9 1 (0.76%) Windows Server 2012
Processes & Methodologies
1 27 (20.45%) Customer Service
2 25 (18.94%) Problem-Solving
3 19 (14.39%) ITIL
4 16 (12.12%) Asset Management
5 9 (6.82%) Mobile Device Management
5 9 (6.82%) Security Hardening
5 9 (6.82%) Server Management
5 9 (6.82%) Server Patching
6 8 (6.06%) Capacity Management
7 7 (5.30%) ITSM
7 7 (5.30%) Root Cause Analysis
8 6 (4.55%) Service Delivery
9 5 (3.79%) Agile
9 5 (3.79%) Incident Management
9 5 (3.79%) Multi-Factor Authentication
9 5 (3.79%) Patch Management
10 4 (3.03%) Break/Fix
10 4 (3.03%) Collaborative Working
10 4 (3.03%) Deployment Automation
10 4 (3.03%) Kalman Filter
Programming Languages
1 6 (4.55%) PowerShell
2 4 (3.03%) SQL
3 1 (0.76%) Java
3 1 (0.76%) Python
3 1 (0.76%) Shell Script
3 1 (0.76%) VBA
3 1 (0.76%) VBScript
Qualifications
1 21 (15.91%) Security Cleared
2 15 (11.36%) SC Cleared
3 9 (6.82%) Degree
4 8 (6.06%) DV Cleared
5 6 (4.55%) A+ Certification
5 6 (4.55%) Microsoft Certification
6 4 (3.03%) DBS Check
6 4 (3.03%) MCP
7 2 (1.52%) CTC Cleared
7 2 (1.52%) ITIL Foundation Certificate
7 2 (1.52%) MCITP
8 1 (0.76%) CCNA
8 1 (0.76%) Cisco Certification
8 1 (0.76%) Computer Science Degree
8 1 (0.76%) ITIL Certification
Quality Assurance & Compliance
1 2 (1.52%) SLA
System Software
1 62 (46.97%) Active Directory
2 8 (6.06%) Hyper-V
2 8 (6.06%) VMware Infrastructure
3 3 (2.27%) BitLocker
4 2 (1.52%) Microsoft App-V
4 2 (1.52%) Virtual Servers
5 1 (0.76%) Firmware
5 1 (0.76%) Virtual Machines
Systems Management
1 23 (17.42%) SCCM
2 14 (10.61%) Microsoft Intune
3 8 (6.06%) SCOM
3 8 (6.06%) SCVMM
4 3 (2.27%) NetBackup
5 2 (1.52%) Active Directory Federation Services
5 2 (1.52%) FortiGate
5 2 (1.52%) Jamf Pro
5 2 (1.52%) VxRail
5 2 (1.52%) WSUS
6 1 (0.76%) PaperCut
6 1 (0.76%) SCOrch
6 1 (0.76%) Simpana
Vendors
1 57 (43.18%) Microsoft
2 21 (15.91%) ServiceNow
3 17 (12.88%) Apple
4 15 (11.36%) Citrix
5 11 (8.33%) Cisco
6 8 (6.06%) VMware
7 7 (5.30%) Mitel
8 6 (4.55%) Google
9 5 (3.79%) Dell
9 5 (3.79%) Progress
10 4 (3.03%) Palo Alto
10 4 (3.03%) Zscaler
11 3 (2.27%) Barracuda Networks
11 3 (2.27%) Bloomberg
11 3 (2.27%) Commvault
11 3 (2.27%) Dell Compellent
11 3 (2.27%) EMC
11 3 (2.27%) MobileIron
11 3 (2.27%) Murex
11 3 (2.27%) Proofpoint