Period
to 6 August 2020

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centric Approach over the 6 months to 6 August 2020 with a comparison to the same period in the previous 2 years.

Customer-Centric Approach
UK > UK excluding London
6 months to
6 Aug 2020
Same period 2019 Same period 2018
Rank 546 793 828
Rank change year-on-year +247 +35 +62
Permanent jobs citing Customer-Centric Approach 45 75 87
As % of all permanent jobs advertised in the UK excluding London 0.12% 0.091% 0.090%
As % of the Processes & Methodologies category 0.14% 0.099% 0.098%
Number of salaries quoted 28 37 102
Median annual salary £50,000 £53,500 £47,500
Median salary % change year-on-year -6.54% +12.63% +14.46%
10th Percentile £35,409 £21,750 £22,000
90th Percentile £69,500 £64,250 £57,500
UK median annual salary £50,125 £57,124 £45,000
% change year-on-year -12.25% +26.94% -25.00%

Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

All Process and Methodology Skills
UK excluding London
Permanent vacancies with a requirement for process or methodology skills 33,307 75,479 88,975
As % of all permanent IT jobs advertised in the UK excluding London 91.43% 91.66% 91.60%
Number of salaries quoted 26,484 58,527 71,222
Median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £30,000 £27,500 £26,750
90th Percentile £72,500 £70,000 £67,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +1.01%

Customer-Centric Approach
Job Vacancy Trend in the UK excluding London

Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer-Centric Approach in the UK excluding London

Customer-Centric Approach
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer-Centric Approach in the UK excluding London.

Salary trend for Customer-Centric Approach in the UK excluding London

Customer-Centric Approach
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer-Centric Approach in the UK excluding London over the 6 months to 6 August 2020.

Salary histogram for Customer-Centric Approach in the UK excluding London

Customer-Centric Approach
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centric Approach within the UK excluding London region over the 6 months to 6 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North of England +162 26 £50,000 +8.11% 1
Yorkshire +129 20 £50,000 +112.77% 1
Midlands +124 7 £50,250 +14.86% 1
East of England +116 6 £44,632 -35.08%
North West +112 6 £58,250 +8.88%
East Midlands - 5 £87,500 -
South West +113 4 £36,826 +17.21% 1
South East +184 2 £45,000 +28.57%
West Midlands +88 2 £49,750 +13.71% 1
Customer-Centric Approach
UK

For the 6 months to 6 August 2020, IT jobs citing Customer-Centric Approach also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region with a requirement for Customer-Centric Approach.

1 43 (95.56%) Customer-Centricity
2 21 (46.67%) Agile Software Development
3 16 (35.56%) Service Delivery
4 14 (31.11%) Finance
5 12 (26.67%) User Experience
6 11 (24.44%) DevOps
7 10 (22.22%) SQL Server
7 10 (22.22%) Capacity Planning
7 10 (22.22%) Continuous Improvement
8 9 (20.00%) Problem-Solving
9 8 (17.78%) React
9 8 (17.78%) Software Delivery
9 8 (17.78%) SDLC
9 8 (17.78%) Analytical Skills
9 8 (17.78%) AngularJS
10 7 (15.56%) Prototyping
10 7 (15.56%) Degree
11 6 (13.33%) Software Architecture
11 6 (13.33%) Azure
11 6 (13.33%) SaaS
11 6 (13.33%) PowerShell
11 6 (13.33%) CSS
11 6 (13.33%) HTML
11 6 (13.33%) JavaScript
11 6 (13.33%) Hitachi
11 6 (13.33%) Budgeting and Forecasting
11 6 (13.33%) IT Strategy
11 6 (13.33%) Proactive Monitoring
11 6 (13.33%) Front End Development
11 6 (13.33%) Twitter Bootstrap

Customer-Centric Approach
Co-occurring IT Skills in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) Apache
2 2 (4.44%) Apache Spark
2 2 (4.44%) CMS
2 2 (4.44%) nginx
2 2 (4.44%) Tomcat
Applications
1 1 (2.22%) Adobe XD
1 1 (2.22%) InVision
1 1 (2.22%) Sketch
Business Applications
1 2 (4.44%) Sparx Enterprise Architect
Cloud Services
1 6 (13.33%) Azure
1 6 (13.33%) SaaS
2 5 (11.11%) AWS
3 2 (4.44%) Amazon ECS
3 2 (4.44%) Amazon EKS
3 2 (4.44%) Amazon Kinesis
3 2 (4.44%) Amazon S3
3 2 (4.44%) AWS CloudFormation
3 2 (4.44%) CloudFront
3 2 (4.44%) GCP
3 2 (4.44%) Lucidchart
3 2 (4.44%) Route 53
4 1 (2.22%) IaaS
4 1 (2.22%) Office 365
4 1 (2.22%) PaaS
Communications & Networking
1 4 (8.89%) LAN
1 4 (8.89%) SAN
1 4 (8.89%) WAN
2 3 (6.67%) Broadband
2 3 (6.67%) Unified Communications
3 1 (2.22%) DHCP
3 1 (2.22%) DNS
Database & Business Intelligence
1 10 (22.22%) SQL Server
2 4 (8.89%) Oracle Database
3 2 (4.44%) Amazon DynamoDB
3 2 (4.44%) Apache Cassandra
3 2 (4.44%) BigQuery
3 2 (4.44%) MySQL
3 2 (4.44%) Relational Database
Development Applications
1 2 (4.44%) Jenkins
1 2 (4.44%) JIRA
1 2 (4.44%) Selenium
2 1 (2.22%) Axure RP
General
1 14 (31.11%) Finance
2 5 (11.11%) Retail
3 3 (6.67%) Banking
4 1 (2.22%) Local Government
4 1 (2.22%) Marketing
4 1 (2.22%) Public Sector
Job Titles
1 11 (24.44%) Developer
2 7 (15.56%) Technical Leader
3 6 (13.33%) Analyst
3 6 (13.33%) IT Analyst
3 6 (13.33%) UI Developer
4 5 (11.11%) Operations Manager
5 4 (8.89%) Architect
5 4 (8.89%) DBA
6 3 (6.67%) .NET Developer
6 3 (6.67%) .NET Software Developer
6 3 (6.67%) Business Analyst
6 3 (6.67%) Business IT Analyst
6 3 (6.67%) C# Developer
6 3 (6.67%) C# Software Developer
6 3 (6.67%) C# Software Engineer
6 3 (6.67%) IT Business Analyst
6 3 (6.67%) Operations Analyst
6 3 (6.67%) Service Analyst
6 3 (6.67%) Software Developer
6 3 (6.67%) Software Engineer
Libraries, Frameworks & Software Standards
1 8 (17.78%) AngularJS
1 8 (17.78%) React
2 6 (13.33%) CSS
2 6 (13.33%) HTML
2 6 (13.33%) Twitter Bootstrap
3 3 (6.67%) .NET
4 2 (4.44%) Akka
4 2 (4.44%) jQuery
4 2 (4.44%) Kafka
4 2 (4.44%) LAMP
4 2 (4.44%) Laravel
4 2 (4.44%) LEMP Stack
5 1 (2.22%) Framer.js
5 1 (2.22%) Software Packaging
Miscellaneous
1 12 (26.67%) User Experience
2 8 (17.78%) Analytical Skills
3 4 (8.89%) Mobile App
3 4 (8.89%) Renewable Energy
4 2 (4.44%) Greenfield Project
Operating Systems
1 2 (4.44%) DC/OS
1 2 (4.44%) Linux
2 1 (2.22%) Windows
2 1 (2.22%) Windows Server
Processes & Methodologies
1 43 (95.56%) Customer-Centricity
2 21 (46.67%) Agile Software Development
3 16 (35.56%) Service Delivery
4 11 (24.44%) DevOps
5 10 (22.22%) Capacity Planning
5 10 (22.22%) Continuous Improvement
6 9 (20.00%) Problem-Solving
7 8 (17.78%) SDLC
7 8 (17.78%) Software Delivery
8 7 (15.56%) Prototyping
9 6 (13.33%) Budgeting and Forecasting
9 6 (13.33%) Front End Development
9 6 (13.33%) IT Strategy
9 6 (13.33%) Proactive Monitoring
9 6 (13.33%) Project Delivery
9 6 (13.33%) Software Architecture
9 6 (13.33%) Technology Roadmap
10 5 (11.11%) Migration
10 5 (11.11%) Project Management
10 5 (11.11%) Software Engineering
Programming Languages
1 6 (13.33%) JavaScript
1 6 (13.33%) PowerShell
2 5 (11.11%) C
3 4 (8.89%) Java
4 3 (6.67%) C#
5 2 (4.44%) PHP
5 2 (4.44%) Python
Qualifications
1 7 (15.56%) Degree
2 4 (8.89%) Computer Science Degree
2 4 (8.89%) ITIL Certification
3 2 (4.44%) AWS Certification
3 2 (4.44%) SC Cleared
3 2 (4.44%) Security Cleared
4 1 (2.22%) PMP
Quality Assurance & Compliance
1 4 (8.89%) ISO/IEC 27001
2 2 (4.44%) QA
3 1 (2.22%) WCAG
System Software
1 5 (11.11%) Docker
2 2 (4.44%) Apache ZooKeeper
3 1 (2.22%) Active Directory
Systems Management
1 5 (11.11%) Puppet
2 3 (6.67%) Kubernetes
2 3 (6.67%) SCCM
2 3 (6.67%) SCOrch
3 2 (4.44%) Ansible
3 2 (4.44%) Marathon
3 2 (4.44%) Mesos
3 2 (4.44%) Opscode Chef
3 2 (4.44%) Terraform
Vendors
1 6 (13.33%) Hitachi
2 4 (8.89%) Microsoft
2 4 (8.89%) Oracle
3 2 (4.44%) Atlassian
3 2 (4.44%) Google
3 2 (4.44%) Sparx
4 1 (2.22%) Adobe
4 1 (2.22%) Liquidlogic
4 1 (2.22%) Salesforce.com
4 1 (2.22%) TOWER Software