Period
to 18 January 2018

The median annual salary for a Junior Support Engineer was £22,500 in advertised job vacancies during the 6 months to 18 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Junior Support Engineer
UK
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 1092 1126 1169
Rank change year-on-year +34 +43 -8
Permanent jobs requiring a Junior Support Engineer 87 62 110
As % of all permanent IT jobs advertised in the UK 0.050% 0.035% 0.053%
As % of the Job Titles category 0.052% 0.036% 0.055%
Number of salaries quoted 85 54 81
UK median annual salary £22,500 £25,000 £23,000
Median salary % change year-on-year -10.00% +8.70% +2.22%
10th Percentile £18,000 £17,150 £18,500
90th Percentile £38,750 £37,500 £33,250
UK excluding London median annual salary £21,500 £23,000 £23,000
% change year-on-year -6.52% - +6.98%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 167,103 171,058 200,204
% of permanent IT jobs with a recognized job title 96.07% 96.47% 96.57%
Number of salaries quoted 135,605 142,472 167,445
UK median annual salary £50,000 £47,500 £45,738
Median salary % change year-on-year +5.26% +3.85% +1.64%
10th Percentile £27,500 £27,000 £26,500
90th Percentile £80,000 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

Junior Support Engineer
Job Vacancy Trend

Job postings that featured Junior Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Junior Support Engineer in the UK

Junior Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Junior Support Engineer.

Salary trend for Junior Support Engineer in the UK

Junior Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Junior Support Engineer over the 6 months to 18 January 2018.

Salary histogram for Junior Support Engineer in the UK

Junior Support Engineer
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Junior Support Engineer within the UK over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 85 £22,500 -10.00% 5
UK excluding London +21 55 £21,500 -6.52% 5
South East +52 33 £21,500 -15.69% 1
London +2 30 £30,000 -7.69%
South West +1 9 £18,000 -17.24%
North of England -2 7 £20,500 -4.65%
North East - 5 £20,500 -
East of England +12 4 £20,000 -18.37% 1
Yorkshire +35 2 £27,000 +25.58%
Midlands +6 2 £23,750 -5.00% 3
East Midlands +14 1 £25,000 - 2
West Midlands +4 1 £22,500 -10.00% 1

Junior Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 January 2018, Junior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Junior Support Engineer in the job title.

1 52 (59.77%) Windows
2 38 (43.68%) Microsoft
3 32 (36.78%) Windows Server
4 25 (28.74%) Degree
5 24 (27.59%) Active Directory
6 19 (21.84%) Windows 7
7 18 (20.69%) SQL
8 16 (18.39%) VoIP
9 15 (17.24%) Firewall
9 15 (17.24%) DevOps
9 15 (17.24%) Windows 10
10 14 (16.09%) SQL Server
11 13 (14.94%) Microsoft Office
11 13 (14.94%) Python
12 12 (13.79%) Linux
12 12 (13.79%) Cisco
12 12 (13.79%) Analytical Skills
12 12 (13.79%) Windows 8
12 12 (13.79%) Computer Science
13 11 (12.64%) Amazon AWS
14 10 (11.49%) ServiceNow
14 10 (11.49%) PowerShell
14 10 (11.49%) Remedy
14 10 (11.49%) .NET
15 9 (10.34%) Wireless
15 9 (10.34%) VMware
16 8 (9.20%) Ansible
16 8 (9.20%) IIS
16 8 (9.20%) VPN
17 7 (8.05%) Computer Science Degree

Junior Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.20%) IIS
2 6 (6.90%) Confluence
2 6 (6.90%) MS Exchange
2 6 (6.90%) NServiceBus
3 4 (4.60%) Apache
4 2 (2.30%) Elasticsearch
4 2 (2.30%) nginx
5 1 (1.15%) Blackberry Enterprise Server
5 1 (1.15%) Exchange Server 2010
5 1 (1.15%) Skype for Business
Applications
1 13 (14.94%) Microsoft Office
2 1 (1.15%) Microsoft Excel
Cloud Services
1 11 (12.64%) Amazon AWS
2 6 (6.90%) Amazon CloudWatch
2 6 (6.90%) Microsoft Azure
3 2 (2.30%) Office 365
4 1 (1.15%) Google Cloud Platform
Communications & Networking
1 16 (18.39%) VoIP
2 15 (17.24%) Firewall
3 9 (10.34%) Wireless
4 8 (9.20%) VPN
5 6 (6.90%) Broadband
5 6 (6.90%) SSL
6 5 (5.75%) Internet
6 5 (5.75%) TCP/IP
6 5 (5.75%) WAN
7 4 (4.60%) DNS
7 4 (4.60%) LAN
8 3 (3.45%) DHCP
9 2 (2.30%) MPLS
9 2 (2.30%) OpenVPN
9 2 (2.30%) SMS
10 1 (1.15%) BGP
10 1 (1.15%) HSRP
10 1 (1.15%) IPv6
10 1 (1.15%) OSPF
10 1 (1.15%) Remote Desktop
Database & Business Intelligence
1 14 (16.09%) SQL Server
2 6 (6.90%) MySQL
2 6 (6.90%) SQL Server 2008
3 4 (4.60%) SQL Server 2012
3 4 (4.60%) SQL Server Analysis Services
3 4 (4.60%) SQL Server Reporting Services
4 2 (2.30%) MongoDB
4 2 (2.30%) NoSQL
4 2 (2.30%) PostgreSQL
4 2 (2.30%) Redis
4 2 (2.30%) Relational Database
4 2 (2.30%) SQL Server 2014
4 2 (2.30%) SQL Server Integration Services
5 1 (1.15%) Oracle Database
Development Applications
1 6 (6.90%) JIRA
1 6 (6.90%) Visual Studio
2 2 (2.30%) Git (software)
General
1 7 (8.05%) Finance
2 6 (6.90%) Retail
3 2 (2.30%) Banking
3 2 (2.30%) Investment Banking
4 1 (1.15%) Financial Institution
4 1 (1.15%) Front Office
4 1 (1.15%) Manufacturing
4 1 (1.15%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (11.49%) .NET
2 6 (6.90%) MSMQ
3 4 (4.60%) ASP.NET
4 3 (3.45%) Laravel
5 1 (1.15%) FIX Protocol
Miscellaneous
1 12 (13.79%) Analytical Skills
1 12 (13.79%) Computer Science
2 3 (3.45%) Fintech
3 2 (2.30%) Enterprise Software
3 2 (2.30%) Video Conferencing
4 1 (1.15%) Blackberry
4 1 (1.15%) Data Centre
4 1 (1.15%) Derivative
4 1 (1.15%) Foreign Exchange (FX)
4 1 (1.15%) Replication
Operating Systems
1 52 (59.77%) Windows
2 32 (36.78%) Windows Server
3 19 (21.84%) Windows 7
4 15 (17.24%) Windows 10
5 12 (13.79%) Linux
5 12 (13.79%) Windows 8
6 6 (6.90%) Windows Server 2012
7 5 (5.75%) Windows Server 2008
8 2 (2.30%) CentOS
8 2 (2.30%) Ubuntu
8 2 (2.30%) Unix
8 2 (2.30%) Windows XP
9 1 (1.15%) Solaris
Processes & Methodologies
1 15 (17.24%) DevOps
2 7 (8.05%) Release Management
3 6 (6.90%) Agile Software Development
3 6 (6.90%) Continuous Delivery
3 6 (6.90%) Continuous Integration
3 6 (6.90%) High Availability
3 6 (6.90%) Mathematics
3 6 (6.90%) Physics
3 6 (6.90%) Scrum
4 5 (5.75%) Change Control
4 5 (5.75%) CRM
5 4 (4.60%) Open Source
5 4 (4.60%) Software Engineering
5 4 (4.60%) Statistics
5 4 (4.60%) Time Management
5 4 (4.60%) Workflow
6 3 (3.45%) Configuration Management
6 3 (3.45%) Network Design
7 2 (2.30%) Information Security
7 2 (2.30%) ITIL
Programming Languages
1 18 (20.69%) SQL
2 13 (14.94%) Python
3 10 (11.49%) PowerShell
4 7 (8.05%) Bash Shell
5 6 (6.90%) C#
5 6 (6.90%) Ruby
6 5 (5.75%) JavaScript
7 4 (4.60%) PHP
8 2 (2.30%) T-SQL
9 1 (1.15%) Java
9 1 (1.15%) Shell Script
9 1 (1.15%) VBA
Qualifications
1 25 (28.74%) Degree
2 7 (8.05%) Computer Science Degree
3 5 (5.75%) CCNA
3 5 (5.75%) Cisco Certification
4 2 (2.30%) MCP
5 1 (1.15%) CCENT
5 1 (1.15%) Network+ Certification
Quality Assurance & Compliance
1 6 (6.90%) SLA
2 1 (1.15%) ISO/IEC 27001
2 1 (1.15%) QA
System Software
1 24 (27.59%) Active Directory
2 6 (6.90%) Hyper-V
2 6 (6.90%) VMware Infrastructure
3 2 (2.30%) VirtualBox
3 2 (2.30%) VMware Workstation
4 1 (1.15%) Terminal Services
4 1 (1.15%) Veritas Cluster Server
4 1 (1.15%) vSphere
4 1 (1.15%) XenApp
Systems Management
1 8 (9.20%) Ansible
2 2 (2.30%) Backup Exec
2 2 (2.30%) Opscode Chef
2 2 (2.30%) Puppet
3 1 (1.15%) McAfee ePO
3 1 (1.15%) NetBackup
3 1 (1.15%) OfficeScan
3 1 (1.15%) SCCM
3 1 (1.15%) SCOM
Vendors
1 38 (43.68%) Microsoft
2 12 (13.79%) Cisco
3 10 (11.49%) Remedy
3 10 (11.49%) ServiceNow
4 9 (10.34%) VMware
5 6 (6.90%) Splunk
6 5 (5.75%) Salesforce.com
7 4 (4.60%) Oracle
8 3 (3.45%) Citrix
8 3 (3.45%) TOWER Software
8 3 (3.45%) Zend
9 2 (2.30%) Bloomberg
9 2 (2.30%) Google
9 2 (2.30%) Reuters
10 1 (1.15%) Apple
10 1 (1.15%) HP
10 1 (1.15%) Juniper
10 1 (1.15%) McAfee
10 1 (1.15%) Murex
10 1 (1.15%) Veritas