Service Delivery Management Jobs

Service Delivery Management
UK

The table below provides summary statistics for permanent job vacancies requiring Service Delivery Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery Management over the 6 months leading up to 21 May 2025, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 695 815 899
Rank change year-on-year +120 +84 +202
Permanent jobs citing Service Delivery Management 23 69 77
As % of all permanent jobs advertised in the UK 0.041% 0.069% 0.077%
As % of the Processes & Methodologies category 0.044% 0.081% 0.081%
Number of salaries quoted 15 54 56
10th Percentile £39,821 £31,250 £20,750
25th Percentile £45,625 £37,125 £32,500
Median annual salary (50th Percentile) £50,500 £46,745 £45,750
Median % change year-on-year +8.03% +2.17% -23.75%
75th Percentile £62,500 £63,125 £67,575
90th Percentile £88,000 £69,175 £75,000
UK excluding London median annual salary £50,500 £43,500 £45,000
% change year-on-year +16.09% -3.33% -24.37%

All Process and Methodology Skills
UK

Service Delivery Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 52,452 85,111 95,067
As % of all permanent jobs advertised in the UK 93.88% 85.18% 95.58%
Number of salaries quoted 26,389 59,794 56,136
10th Percentile £29,750 £29,071 £34,000
25th Percentile £41,250 £40,000 £45,000
Median annual salary (50th Percentile) £57,500 £55,000 £61,180
Median % change year-on-year +4.55% -10.10% +1.97%
75th Percentile £75,000 £72,500 £81,250
90th Percentile £97,500 £92,500 £100,000
UK excluding London median annual salary £51,645 £50,000 £55,000
% change year-on-year +3.29% -9.09% +4.76%

Service Delivery Management
Job Vacancy Trend

Job postings citing Service Delivery Management as a proportion of all IT jobs advertised.

Job vacancy trend for Service Delivery Management in the UK

Service Delivery Management
Salary Trend

3-month moving average salary quoted in jobs citing Service Delivery Management.

Salary trend for Service Delivery Management in the UK

Service Delivery Management
Salary Histogram

Salary distribution for jobs citing Service Delivery Management over the 6 months to 21 May 2025.

Salary histogram for Service Delivery Management in the UK

Service Delivery Management
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Management within the UK over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +140 16 £50,500 +16.09% 17
Work from Home +117 16 £50,500 -12.17% 10
England +123 13 £60,000 +37.93% 26
Scotland +119 7 £50,890 +12.92%
London +115 5 £83,750 +52.27% 11
North of England +41 3 £52,500 +43.84% 3
East of England +41 3 £39,821 +4.79%
South East +72 2 £60,000 -4.00% 8
North West -4 2 £60,000 +64.38% 3
Yorkshire - 1 £45,000 -
Wales - 1 £50,500 -

Service Delivery Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (4.35%) Shopify
Cloud Services
1 4 (17.39%) AWS
1 4 (17.39%) Azure
2 1 (4.35%) Azure Sentinel
2 1 (4.35%) Microsoft 365
Communications & Networking
1 3 (13.04%) Internet
2 1 (4.35%) Firewall
2 1 (4.35%) Network Security
General
1 15 (65.22%) Social Skills
2 5 (21.74%) Finance
3 4 (17.39%) Analytical Skills
4 1 (4.35%) Law
4 1 (4.35%) Organisational Skills
4 1 (4.35%) Public Sector
4 1 (4.35%) Retail
Job Titles
1 9 (39.13%) Delivery Manager
1 9 (39.13%) Service Delivery Manager
1 9 (39.13%) Service Manager
2 4 (17.39%) IT Manager
3 3 (13.04%) Lead
4 2 (8.70%) Consultant
4 2 (8.70%) Cybersecurity Specialist
4 2 (8.70%) Presales Consultant
4 2 (8.70%) Security Specialist
4 2 (8.70%) Senior
4 2 (8.70%) Senior Data Warehouse Specialist
4 2 (8.70%) Senior Security Specialist
4 2 (8.70%) Team Leader
5 1 (4.35%) Contracts Manager
5 1 (4.35%) IT Director
5 1 (4.35%) IT Services Delivery Manager
5 1 (4.35%) IT Services Manager
5 1 (4.35%) Network Engineer
5 1 (4.35%) Services Director
5 1 (4.35%) Vendor Manager
Libraries, Frameworks & Software Standards
1 1 (4.35%) SailPoint
Miscellaneous
1 2 (8.70%) Data Centre
1 2 (8.70%) Private Cloud
2 1 (4.35%) Driving Licence
2 1 (4.35%) Management Information System
Operating Systems
1 1 (4.35%) Linux
1 1 (4.35%) Windows
Processes & Methodologies
1 23 (100.00%) Service Delivery
2 8 (34.78%) Customer Service
2 8 (34.78%) Risk Management
3 6 (26.09%) Customer Engagement
3 6 (26.09%) ITIL
4 5 (21.74%) Service Design
5 4 (17.39%) Business Strategy
5 4 (17.39%) Service Management
5 4 (17.39%) Stakeholder Management
6 3 (13.04%) Asset Management
6 3 (13.04%) Continuous Improvement
6 3 (13.04%) Cybersecurity
6 3 (13.04%) Data Protection
6 3 (13.04%) DevOps
6 3 (13.04%) Internal Audit
6 3 (13.04%) IT Asset Management
6 3 (13.04%) IT Governance
6 3 (13.04%) Process Improvement
7 2 (8.70%) Capacity Management
7 2 (8.70%) Transition Management
Qualifications
1 3 (13.04%) Degree
2 2 (8.70%) BPSS Clearance
2 2 (8.70%) Cisco Certification
2 2 (8.70%) ITIL Certification
2 2 (8.70%) Master's Degree
3 1 (4.35%) CASP
3 1 (4.35%) CCDP
3 1 (4.35%) CCIE
3 1 (4.35%) CCNA
3 1 (4.35%) CCNP
3 1 (4.35%) CCSP
3 1 (4.35%) CISM
3 1 (4.35%) CISSP
3 1 (4.35%) CompTIA Security+
3 1 (4.35%) ITIL Foundation Certificate
3 1 (4.35%) MCSE
3 1 (4.35%) Microsoft Certification
3 1 (4.35%) PMI Certification
3 1 (4.35%) PMP
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 1 (4.35%) VMware Infrastructure
Systems Management
1 3 (13.04%) Jamf Pro
1 3 (13.04%) SCCM
2 1 (4.35%) Single Sign-On
Vendors
1 3 (13.04%) Microsoft
2 2 (8.70%) IBM
3 1 (4.35%) CrowdStrike
3 1 (4.35%) Darktrace
3 1 (4.35%) McAfee
3 1 (4.35%) ServiceNow
3 1 (4.35%) Splunk
3 1 (4.35%) VMware