Period
to 24 June 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 24 June 2018 with a comparison to the same period in the previous 2 years.

Service Design
UK
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 526 483 579
Rank change year-on-year -43 +96 +40
Permanent jobs citing Service Design 901 1,027 920
As % of all permanent IT jobs advertised in the UK 0.52% 0.59% 0.46%
As % of the Processes & Methodologies category 0.57% 0.65% 0.51%
Number of salaries quoted 540 647 663
UK median annual salary £55,000 £57,500 £55,000
Median salary % change year-on-year -4.35% +4.55% -4.35%
10th Percentile £36,724 £31,500 £35,000
90th Percentile £87,500 £82,500 £85,000
UK excluding London median annual salary £54,750 £50,000 £50,000
% change year-on-year +9.50% - -4.76%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 157,728 156,811 181,236
As % of all permanent IT jobs advertised in the UK 90.74% 90.60% 89.98%
Number of salaries quoted 126,509 127,671 150,738
UK median annual salary £50,000 £48,000 £47,500
Median salary % change year-on-year +4.17% +1.05% +1.06%
10th Percentile £29,000 £28,000 £27,500
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +2.41%

Service Design
Job Vacancy Trend

Job postings citing Service Design as a percentage of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

The salary distribution of IT jobs citing Service Design over the 6 months to 24 June 2018.

Salary histogram for Service Design in the UK

Service Design
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 24 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 828 £55,000 -6.78% 152
UK excluding London -38 448 £54,750 +9.50% 100
London -25 411 £57,500 -11.54% 64
South East +20 146 £60,000 +11.37% 31
Midlands +14 109 £45,500 -9.00% 19
North of England +9 93 £50,000 +11.11% 18
West Midlands +17 72 £50,000 -18.37% 14
North West -1 58 £52,500 +9.66% 8
South West -25 41 £58,000 +16.00% 10
East Midlands +12 37 £41,500 -7.78% 5
East of England -29 36 £55,000 +10.00% 9
Yorkshire +36 32 £47,295 +5.10% 8
Scotland -33 26 £85,000 +139.23% 6
Wales +16 7 £51,750 +45.77% 7
North East -30 3 £40,700 +8.53% 2

For the 6 months to 24 June 2018, IT jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Service Design.

1 364 (40.40%) Agile Software Development
2 357 (39.62%) ITIL
3 240 (26.64%) Service Delivery
4 223 (24.75%) Service Management
5 183 (20.31%) Project Management
6 173 (19.20%) Problem-Solving
7 166 (18.42%) Finance
8 148 (16.43%) Degree
9 136 (15.09%) Microsoft
10 134 (14.87%) User Experience
11 124 (13.76%) ITIL V3
12 104 (11.54%) Continuous Improvement
12 104 (11.54%) DevOps
13 98 (10.88%) Marketing
14 89 (9.88%) Amazon AWS
15 87 (9.66%) Java
16 85 (9.43%) JavaScript
17 84 (9.32%) Security Cleared
18 82 (9.10%) Mentoring
19 80 (8.88%) Microservices
20 79 (8.77%) Microsoft Azure
20 79 (8.77%) SQL Server
21 75 (8.32%) Stakeholder Management
21 75 (8.32%) Scrum
21 75 (8.32%) Prototyping
22 74 (8.21%) SLA
23 73 (8.10%) HTML
23 73 (8.10%) Presales
24 72 (7.99%) Data Centre
25 71 (7.88%) ITIL Certification

Service Design
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (3.22%) IIS
2 26 (2.89%) SharePoint
3 17 (1.89%) Apache Solr
4 15 (1.66%) Tomcat
5 14 (1.55%) JBoss
6 11 (1.22%) WebLogic
7 10 (1.11%) CMS
8 8 (0.89%) Confluence
8 8 (0.89%) Elasticsearch
9 7 (0.78%) BizTalk Server
9 7 (0.78%) Oracle SOA Suite
9 7 (0.78%) Skype for Business
10 6 (0.67%) MS Exchange
11 5 (0.55%) Apache
11 5 (0.55%) OpenStack
12 4 (0.44%) WordPress
13 3 (0.33%) WebSphere
14 2 (0.22%) Apache Spark
14 2 (0.22%) nginx
14 2 (0.22%) Sitecore CMS
Applications
1 52 (5.77%) InVision
2 42 (4.66%) OmniGraffle
3 38 (4.22%) Microsoft Excel
4 29 (3.22%) Microsoft Office
4 29 (3.22%) Microsoft PowerPoint
5 16 (1.78%) MS Visio
6 9 (1.00%) Spreadsheet
7 8 (0.89%) Microsoft Project
8 6 (0.67%) Photoshop
9 4 (0.44%) UXPin
10 3 (0.33%) Adobe Creative Suite
10 3 (0.33%) Adobe Illustrator
11 2 (0.22%) Adobe After Effects
Business Applications
1 22 (2.44%) Dynamics CRM
2 6 (0.67%) Remedy ITSM
2 6 (0.67%) Salesforce.com CRM
3 5 (0.55%) Elite 3E
4 4 (0.44%) SAP Forecasting and Replenishment
5 2 (0.22%) Dynamics NAV
5 2 (0.22%) Eagle PACE
5 2 (0.22%) Magento
5 2 (0.22%) Payment Gateway
5 2 (0.22%) SAP BPC
5 2 (0.22%) SAP CO
5 2 (0.22%) SAP FI
5 2 (0.22%) SAP FI/CO
5 2 (0.22%) Workday HCM
6 1 (0.11%) Sage 50
6 1 (0.11%) SAP GRC
Cloud Services
1 89 (9.88%) Amazon AWS
2 79 (8.77%) Microsoft Azure
3 70 (7.77%) SaaS
4 50 (5.55%) PaaS
5 45 (4.99%) Adobe Creative Cloud
6 28 (3.11%) Office 365
7 19 (2.11%) IaaS
8 12 (1.33%) Slack
9 7 (0.78%) Amazon CloudWatch
9 7 (0.78%) AWS CloudFormation
9 7 (0.78%) Google Cloud Platform
10 6 (0.67%) Amazon ElastiCache
10 6 (0.67%) Amazon SQS
10 6 (0.67%) Datadog
11 5 (0.55%) Virtual Private Cloud
12 3 (0.33%) Cloud Computing
13 1 (0.11%) Amazon Kinesis
13 1 (0.11%) AWS Lambda
13 1 (0.11%) Boomi
13 1 (0.11%) Dropbox
Communications & Networking
1 32 (3.55%) Internet
2 26 (2.89%) WAN
3 24 (2.66%) Firewall
3 24 (2.66%) LAN
4 23 (2.55%) MPLS
5 20 (2.22%) TCP/IP
6 17 (1.89%) DNS
7 16 (1.78%) Wi-Fi
8 15 (1.66%) Ethernet
8 15 (1.66%) Unified Communications
8 15 (1.66%) Wireless
9 14 (1.55%) Skype
10 13 (1.44%) DHCP
10 13 (1.44%) SMS
10 13 (1.44%) VoIP
11 12 (1.33%) VPN
12 8 (0.89%) Cisco ASA
13 7 (0.78%) PBX
13 7 (0.78%) SAN
13 7 (0.78%) VLAN
Database & Business Intelligence
1 79 (8.77%) SQL Server
2 41 (4.55%) Relational Database
3 31 (3.44%) NoSQL
4 28 (3.11%) SQL Server Reporting Services
5 17 (1.89%) Oracle Database
5 17 (1.89%) RDBMS
5 17 (1.89%) SQL Server Integration Services
6 16 (1.78%) MySQL
7 14 (1.55%) Oracle BI EE
8 12 (1.33%) Data Warehouse
9 10 (1.11%) Couchbase
10 9 (1.00%) Apache Cassandra
11 6 (0.67%) Amazon DynamoDB
11 6 (0.67%) Big Data
11 6 (0.67%) Hazelcast
11 6 (0.67%) SQL Server 2014
12 5 (0.55%) NewSQL
12 5 (0.55%) Oracle Exadata
12 5 (0.55%) Pentaho
12 5 (0.55%) SQL Server 2008
Development Applications
1 46 (5.11%) Jenkins
2 28 (3.11%) Git (software)
3 27 (3.00%) JIRA
4 16 (1.78%) TeamCity
5 15 (1.66%) JUnit
6 11 (1.22%) Team Foundation Server
7 10 (1.11%) Cucumber
8 9 (1.00%) Axure RP
8 9 (1.00%) Octopus Deploy
9 7 (0.78%) Balsamiq Mockups
9 7 (0.78%) SpecFlow
9 7 (0.78%) Subversion
9 7 (0.78%) Visual Studio Team System
10 6 (0.67%) Atlassian Bamboo
10 6 (0.67%) JMeter
10 6 (0.67%) Selenium
10 6 (0.67%) Travis CI
10 6 (0.67%) Vagrant
11 5 (0.55%) Gatling
11 5 (0.55%) gulp
General
1 166 (18.42%) Finance
2 98 (10.88%) Marketing
3 58 (6.44%) Retail
4 55 (6.10%) Legal
5 44 (4.88%) Banking
6 40 (4.44%) Telecoms
7 16 (1.78%) Manufacturing
8 13 (1.44%) Games
8 13 (1.44%) Publishing
9 11 (1.22%) Local Government
10 10 (1.11%) Back Office
11 9 (1.00%) Advertising
11 9 (1.00%) Electronics
12 4 (0.44%) Aerospace
12 4 (0.44%) Automotive
12 4 (0.44%) Front Office
12 4 (0.44%) Investment Banking
12 4 (0.44%) Law
12 4 (0.44%) Multimedia
13 3 (0.33%) General Ledger
Job Titles
1 121 (13.43%) Service Manager
2 114 (12.65%) Architect
3 113 (12.54%) Designer
4 84 (9.32%) Analyst
5 80 (8.88%) UX Designer
6 73 (8.10%) Developer
7 72 (7.99%) Consultant
8 63 (6.99%) Delivery Manager
9 55 (6.10%) Lead Designer
10 45 (4.99%) Lead UX Designer
11 44 (4.88%) Services Delivery Manager
12 42 (4.66%) Service Analyst
12 42 (4.66%) Solutions Architect
13 34 (3.77%) Transition Manager
14 33 (3.66%) Service Transition Manager
15 32 (3.55%) Service Design Analyst
16 31 (3.44%) Java Engineer
16 31 (3.44%) Service Architect
17 30 (3.33%) Network Engineer
18 28 (3.11%) Service Design Manager
Libraries, Frameworks & Software Standards
1 73 (8.10%) HTML
2 64 (7.10%) .NET
3 52 (5.77%) Web Services
4 51 (5.66%) CSS
5 50 (5.55%) Middleware
6 43 (4.77%) RESTful
7 34 (3.77%) Spring
8 26 (2.89%) REST
9 25 (2.77%) .NET Framework
10 23 (2.55%) XML
11 21 (2.33%) AngularJS
11 21 (2.33%) HTML5
12 19 (2.11%) CSS3
13 17 (1.89%) Entity Framework
13 17 (1.89%) jQuery
14 16 (1.78%) Lucene
14 16 (1.78%) Node.js
14 16 (1.78%) Spring MVC
15 15 (1.66%) Ajax
16 14 (1.55%) ASP.NET Web API
Miscellaneous
1 134 (14.87%) User Experience
2 72 (7.99%) Data Centre
3 66 (7.33%) Analytical Skills
4 60 (6.66%) Management Information System
5 44 (4.88%) IVR
6 39 (4.33%) Hybrid Cloud
7 30 (3.33%) Self-Motivation
8 25 (2.77%) Computer Science
9 22 (2.44%) Public Cloud
10 20 (2.22%) Virtual Team
11 19 (2.11%) Enterprise Software
11 19 (2.11%) PMI
12 10 (1.11%) Greenfield Project
13 9 (1.00%) Life Science
13 9 (1.00%) Social Media
14 8 (0.89%) Linux Command Line
14 8 (0.89%) Smart Meter
15 7 (0.78%) Mobile App
16 6 (0.67%) Fintech
16 6 (0.67%) Internet of Things
Operating Systems
1 68 (7.55%) Linux
2 67 (7.44%) Windows
3 40 (4.44%) Windows Server
4 20 (2.22%) Solaris
5 12 (1.33%) Red Hat Enterprise Linux
6 10 (1.11%) Windows Server 2008
7 9 (1.00%) Unix
8 8 (0.89%) Android
8 8 (0.89%) Apple iOS
8 8 (0.89%) Windows Server 2012
9 6 (0.67%) CentOS
9 6 (0.67%) DC/OS
9 6 (0.67%) Ubuntu
10 1 (0.11%) Windows 10
10 1 (0.11%) Windows 7
Processes & Methodologies
1 364 (40.40%) Agile Software Development
2 357 (39.62%) ITIL
3 240 (26.64%) Service Delivery
4 223 (24.75%) Service Management
5 183 (20.31%) Project Management
6 173 (19.20%) Problem-Solving
7 124 (13.76%) ITIL V3
8 104 (11.54%) Continuous Improvement
8 104 (11.54%) DevOps
9 82 (9.10%) Mentoring
10 80 (8.88%) Microservices
11 75 (8.32%) Prototyping
11 75 (8.32%) Scrum
11 75 (8.32%) Stakeholder Management
12 73 (8.10%) Presales
13 68 (7.55%) Incident Management
14 62 (6.88%) Change Management
15 61 (6.77%) Coaching
16 60 (6.66%) PRINCE2
17 59 (6.55%) Risk Management
Programming Languages
1 87 (9.66%) Java
2 85 (9.43%) JavaScript
3 60 (6.66%) SQL
4 55 (6.10%) C#
5 16 (1.78%) PowerShell
6 14 (1.55%) C
7 13 (1.44%) Java 8
8 11 (1.22%) Python
8 11 (1.22%) Scala
9 10 (1.11%) T-SQL
10 7 (0.78%) TypeScript
11 6 (0.67%) C++
11 6 (0.67%) PHP
12 5 (0.55%) PL/SQL
12 5 (0.55%) VBA
13 4 (0.44%) XAML
14 2 (0.22%) Bash Shell
14 2 (0.22%) PHP 5
14 2 (0.22%) Ruby
15 1 (0.11%) Go
Qualifications
1 148 (16.43%) Degree
2 84 (9.32%) Security Cleared
3 71 (7.88%) ITIL Certification
4 69 (7.66%) SC Cleared
5 53 (5.88%) Master's Degree
6 31 (3.44%) Cisco Certification
7 28 (3.11%) CCNA
8 21 (2.33%) CCNP
9 19 (2.11%) PMI Certification
10 16 (1.78%) ISEB
11 14 (1.55%) DV Cleared
12 11 (1.22%) Microsoft Certification
13 9 (1.00%) Computer Science Degree
13 9 (1.00%) MCP
14 7 (0.78%) CCIE
14 7 (0.78%) MCSE
15 6 (0.67%) ITIL Foundation Certificate
16 5 (0.55%) CCVP
17 4 (0.44%) ISTQB
17 4 (0.44%) MCSA
Quality Assurance & Compliance
1 74 (8.21%) SLA
2 31 (3.44%) QA
3 21 (2.33%) ISO/IEC 20000
4 18 (2.00%) GDPR
5 10 (1.11%) COBIT
6 9 (1.00%) ISO/IEC 27001
6 9 (1.00%) PMO
7 6 (0.67%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 6 (0.67%) JSP 440
8 5 (0.55%) PCI DSS
9 1 (0.11%) Cyber Essentials
9 1 (0.11%) Data Quality
9 1 (0.11%) ISO 9001
System Software
1 48 (5.33%) Docker
2 21 (2.33%) VMware Infrastructure
3 20 (2.22%) Active Directory
4 14 (1.55%) Hyper-V
5 6 (0.67%) Virtual Machines
5 6 (0.67%) VirtualBox
6 4 (0.44%) Firmware
7 3 (0.33%) XenApp
8 2 (0.22%) KVM
8 2 (0.22%) ProxySG
8 2 (0.22%) Varnish
8 2 (0.22%) Xen
8 2 (0.22%) XenServer
9 1 (0.11%) BitLocker
9 1 (0.11%) DFS Replication
9 1 (0.11%) Snort
9 1 (0.11%) vSphere
Systems Management
1 27 (3.00%) Ansible
2 22 (2.44%) Opscode Chef
3 21 (2.33%) Puppet
4 19 (2.11%) Kubernetes
5 14 (1.55%) Terraform
6 10 (1.11%) SCCM
7 6 (0.67%) Docker Swarm
7 6 (0.67%) Packer
7 6 (0.67%) Tivoli Storage Manager
8 2 (0.22%) SCOM
8 2 (0.22%) Systems Management Server (SMS)
9 1 (0.11%) HP ALM
9 1 (0.11%) HP Quality Center
9 1 (0.11%) Nagios
9 1 (0.11%) Rancher
9 1 (0.11%) WMI
Vendors
1 136 (15.09%) Microsoft
2 70 (7.77%) Cisco
3 67 (7.44%) ServiceNow
4 46 (5.11%) Oracle
5 44 (4.88%) Adobe
6 38 (4.22%) Alias
6 38 (4.22%) SAP
7 28 (3.11%) VMware
8 27 (3.00%) Capita
9 20 (2.22%) CheckPoint
10 19 (2.11%) Splunk
11 17 (1.89%) Google
12 16 (1.78%) TOWER Software
13 15 (1.66%) Palo Alto
14 13 (1.44%) Xamarin
15 12 (1.33%) Cadence
16 11 (1.22%) Aruba
16 11 (1.22%) Fortinet
17 10 (1.11%) Concur
18 9 (1.00%) Sitecore