Service Design Job Trends

Service Design
UK

The table below provides summary statistics and salary benchmarking for jobs requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 17 March 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Mar 2026
Same period 2025 Same period 2024
Rank 408 526 468
Rank change year-on-year +118 -58 -62
Permanent jobs citing Service Design 304 127 423
As % of all permanent jobs in the UK 0.41% 0.30% 0.50%
As % of the Processes & Methodologies category 0.52% 0.32% 0.57%
Number of salaries quoted 171 83 261
10th Percentile £47,500 £42,200 £41,250
25th Percentile £51,250 £47,500 £49,236
Median annual salary (50th Percentile) £70,000 £62,500 £59,000
Median % change year-on-year +12.00% +5.93% -1.67%
75th Percentile £76,949 £75,250 £72,253
90th Percentile £82,500 £84,750 £87,500
UK excluding London median annual salary £70,000 £62,500 £55,000
% change year-on-year +12.00% +13.64% -

All Process & Methodology Skills
UK

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 58,222 40,192 73,990
As % of all permanent jobs advertised in the UK 77.86% 93.47% 87.20%
Number of salaries quoted 35,232 22,295 56,140
10th Percentile £29,750 £31,750 £29,035
25th Percentile £40,000 £44,188 £40,000
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -11.41%
75th Percentile £77,424 £80,000 £73,750
90th Percentile £97,500 £102,500 £93,750
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -9.09%

Service Design
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing Service Design relative to all permanent IT jobs advertised.

Service Design job vacancy trend in the UK

Service Design
Salary Trend

Salary distribution trend for jobs in the UK citing Service Design.

Salary distribution trend for jobs in the UK citing Service Design

Service Design
Salary Histogram

Salary distribution for jobs citing Service Design over the 6 months to 17 March 2026.

Salary histogram for Service Design in the UK

Service Design
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 17 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +121 265 £70,000 +9.07% 226
UK excluding London +67 161 £70,000 +12.00% 172
Work from Home +96 132 £63,076 +6.13% 116
London +64 98 £60,000 -14.29% 86
North of England -3 54 £67,500 -6.24% 43
South East +16 37 £65,000 -10.96% 67
Midlands -9 29 £75,000 +16.87% 20
West Midlands +19 26 £75,000 +16.87% 11
North West -2 25 £75,000 +4.18% 17
East of England +11 24 £70,600 +48.63% 19
Yorkshire -26 19 £67,500 -6.90% 19
North East -16 10 £49,449 -16.80% 7
South West -22 7 £68,525 +61.19% 20
Scotland -21 5 £61,250 +20.36% 4
Northern Ireland -30 4 - - 2
Wales -16 2 £68,500 +61.13% 4
East Midlands -35 1 £40,000 -36.01% 9

Service Design
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.59%) Confluence
2 8 (2.63%) SharePoint
3 4 (1.32%) CMS
3 4 (1.32%) Documentum
3 4 (1.32%) Microsoft Exchange
4 3 (0.99%) govService
5 1 (0.33%) Camunda
5 1 (0.33%) SAS
Applications
1 20 (6.58%) Adobe XD
2 6 (1.97%) Microsoft Office
3 3 (0.99%) Sketch
4 2 (0.66%) InVision
4 2 (0.66%) MS Visio
5 1 (0.33%) Microsoft Excel
5 1 (0.33%) UserZoom
Business Applications
1 5 (1.64%) Dynamics CRM
2 4 (1.32%) Remedy ITSM
3 1 (0.33%) PeopleSoft HRMS
Cloud Services
1 33 (10.86%) Figma
2 29 (9.54%) Adobe Analytics
3 28 (9.21%) AWS
4 27 (8.88%) Azure
5 24 (7.89%) SaaS
6 22 (7.24%) Miro
7 17 (5.59%) GCP
8 12 (3.95%) Microsoft 365
9 7 (2.30%) Power Platform
10 4 (1.32%) Cloud Computing
10 4 (1.32%) PaaS
11 2 (0.66%) Microsoft Copilot
11 2 (0.66%) Slack
12 1 (0.33%) Azure DevOps
12 1 (0.33%) Azure Key Vault
12 1 (0.33%) Entra ID
12 1 (0.33%) Google Analytics
12 1 (0.33%) Google Tag Manager
Communications & Networking
1 29 (9.54%) Broadband
2 8 (2.63%) Firewall
3 3 (0.99%) Cisco ISE
3 3 (0.99%) SD-WAN
3 3 (0.99%) WAN
4 2 (0.66%) BGP
4 2 (0.66%) Cisco Nexus
4 2 (0.66%) Ethernet VPN
4 2 (0.66%) MPLS
4 2 (0.66%) OSPF
4 2 (0.66%) VPN
5 1 (0.33%) Internet
5 1 (0.33%) Network Security
5 1 (0.33%) WebEx
5 1 (0.33%) Wi-Fi
5 1 (0.33%) Wireless
Database & Business Intelligence
1 6 (1.97%) Power BI
2 5 (1.64%) NoSQL
3 4 (1.32%) PostgreSQL
4 2 (0.66%) Big Data
4 2 (0.66%) EDMS
4 2 (0.66%) Metadata
5 1 (0.33%) Apache Hive
5 1 (0.33%) BigQuery
5 1 (0.33%) Data Warehouse
5 1 (0.33%) Impala
5 1 (0.33%) Looker
5 1 (0.33%) Relational Database
Development Applications
1 36 (11.84%) JIRA
2 13 (4.28%) Axure RP
3 11 (3.62%) Balsamiq
4 6 (1.97%) Git
5 1 (0.33%) Postman
5 1 (0.33%) REST Assured
General
1 86 (28.29%) Social Skills
2 65 (21.38%) Public Sector
3 57 (18.75%) Finance
4 43 (14.14%) Inclusion and Diversity
5 39 (12.83%) Law
6 29 (9.54%) Games
6 29 (9.54%) Presentation Skills
7 24 (7.89%) Analytical Skills
8 21 (6.91%) Marketing
9 13 (4.28%) Influencing Skills
9 13 (4.28%) Legal
10 12 (3.95%) Banking
10 12 (3.95%) Retail
11 11 (3.62%) Financial Institution
12 9 (2.96%) Police
13 7 (2.30%) Back Office
13 7 (2.30%) Digital Health
14 3 (0.99%) Aviation
14 3 (0.99%) Local Government
14 3 (0.99%) Organisational Skills
Job Titles
1 77 (25.33%) Designer
2 65 (21.38%) Lead
3 58 (19.08%) Service Designer
4 39 (12.83%) Senior
5 35 (11.51%) Architect
6 25 (8.22%) Lead Designer
7 24 (7.89%) Analyst
8 22 (7.24%) Service Manager
9 20 (6.58%) Delivery Manager
10 19 (6.25%) Lead Service Designer
11 17 (5.59%) Business Analyst
11 17 (5.59%) Business Sales Executive
11 17 (5.59%) New Business Sales Executive
11 17 (5.59%) Sales Executive
11 17 (5.59%) Solutions Sales Executive
12 15 (4.93%) Digital Designer
12 15 (4.93%) User Researcher
13 12 (3.95%) Solutions Architect
14 11 (3.62%) Service Architect
15 10 (3.29%) Lead Architect
Libraries, Frameworks & Software Standards
1 12 (3.95%) CSS
1 12 (3.95%) HTML
2 7 (2.30%) OpenAPI
2 7 (2.30%) RESTful
2 7 (2.30%) Swagger
3 4 (1.32%) AngularJS
3 4 (1.32%) Oracle Fusion
4 2 (0.66%) Node.js
5 1 (0.33%) Framer.js
5 1 (0.33%) Kafka
5 1 (0.33%) Playwright
5 1 (0.33%) RabbitMQ
5 1 (0.33%) React
5 1 (0.33%) REST
5 1 (0.33%) Spring
Miscellaneous
1 35 (11.51%) Product Ownership
2 29 (9.54%) Social Media
3 24 (7.89%) Onboarding
4 10 (3.29%) Cloud Native
5 8 (2.63%) Self-Motivation
6 6 (1.97%) Blog
6 6 (1.97%) CMDB
6 6 (1.97%) Legacy Systems
6 6 (1.97%) NHS
7 4 (1.32%) Algorithms
7 4 (1.32%) Enterprise Software
7 4 (1.32%) Hybrid Cloud
7 4 (1.32%) Management Information System
7 4 (1.32%) Mobile App
8 3 (0.99%) Low-Code
8 3 (0.99%) Robotics
9 2 (0.66%) Data Centre
9 2 (0.66%) Shadow IT
10 1 (0.33%) IoT
10 1 (0.33%) Public Cloud
Operating Systems
1 8 (2.63%) Windows
2 6 (1.97%) Windows Server
3 1 (0.33%) Android
3 1 (0.33%) Apple iOS
3 1 (0.33%) Linux
Processes & Methodologies
1 145 (47.70%) Agile
2 95 (31.25%) User Research
3 87 (28.62%) User-Centered Design (UCD)
4 84 (27.63%) Roadmaps
4 84 (27.63%) User Experience
5 70 (23.03%) Continuous Improvement
6 67 (22.04%) ITIL
7 62 (20.39%) Analytics
8 61 (20.07%) Service Management
9 56 (18.42%) Workshop Facilitation
10 55 (18.09%) AI
11 48 (15.79%) Customer Experience
11 48 (15.79%) ITSM
11 48 (15.79%) Stakeholder Engagement
12 47 (15.46%) Mentoring
13 43 (14.14%) Change Management
13 43 (14.14%) Service Delivery
14 42 (13.82%) Journey Map
15 40 (13.16%) Decision-Making
15 40 (13.16%) Product Roadmap
Programming Languages
1 6 (1.97%) Java
1 6 (1.97%) JavaScript
2 5 (1.64%) SQL
3 4 (1.32%) Go
3 4 (1.32%) Python
3 4 (1.32%) TypeScript
4 1 (0.33%) PowerShell
Qualifications
1 67 (22.04%) Security Cleared
2 55 (18.09%) Degree
3 52 (17.11%) SC Cleared
4 13 (4.28%) BPSS Clearance
5 11 (3.62%) DV Cleared
6 7 (2.30%) ITIL Certification
7 5 (1.64%) AWS Certification
7 5 (1.64%) PMI Certification
8 4 (1.32%) APMP
8 4 (1.32%) AWS Certified Solutions Architect
8 4 (1.32%) CITP
8 4 (1.32%) DBS Check
8 4 (1.32%) ISEB
8 4 (1.32%) ITIL Foundation Certificate
8 4 (1.32%) PMP
9 3 (0.99%) CCNP
9 3 (0.99%) Cisco Certification
10 2 (0.66%) CCIE
11 1 (0.33%) Azure Certification
11 1 (0.33%) VCAP
Quality Assurance & Compliance
1 99 (32.57%) Accessibility
2 14 (4.61%) QA
3 13 (4.28%) WCAG
4 8 (2.63%) GRC
5 7 (2.30%) Actionable Recommendations
5 7 (2.30%) COBIT
6 4 (1.32%) GDPR
6 4 (1.32%) SLA
7 3 (0.99%) ISO/IEC 20000
8 2 (0.66%) ISO/IEC 27001
8 2 (0.66%) NIST
9 1 (0.33%) Data Quality
9 1 (0.33%) JSP 440
9 1 (0.33%) PMO
System Software
1 5 (1.64%) VMware NSX
2 2 (0.66%) Docker
3 1 (0.33%) Active Directory
3 1 (0.33%) Virtual Desktop
3 1 (0.33%) VMware Infrastructure
3 1 (0.33%) vSphere
Systems Management
1 5 (1.64%) Kubernetes
1 5 (1.64%) vRealize
2 3 (0.99%) Terraform
3 2 (0.66%) FortiGate
4 1 (0.33%) Microsoft Intune
4 1 (0.33%) SCCM
Vendors
1 49 (16.12%) Adobe
2 36 (11.84%) ServiceNow
3 21 (6.91%) BMC
4 19 (6.25%) Microsoft
5 17 (5.59%) HubSpot
5 17 (5.59%) Salesforce
6 7 (2.30%) Fortinet
7 6 (1.97%) Oracle
7 6 (1.97%) VMware
8 4 (1.32%) Cisco
8 4 (1.32%) CrowdStrike
8 4 (1.32%) OpenText
8 4 (1.32%) Palo Alto
8 4 (1.32%) Pega
8 4 (1.32%) Remedy
8 4 (1.32%) YouTube
9 3 (0.99%) Atlassian
9 3 (0.99%) Granicus
9 3 (0.99%) SAP
10 2 (0.66%) Google