Period
to 18 December 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Service Design
UK
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 450 471 467
Rank change year-on-year +21 -4 +100
Permanent jobs citing Service Design 1,038 1,089 1,167
As % of all permanent IT jobs advertised in the UK 0.65% 0.61% 0.63%
As % of the Processes & Methodologies category 0.71% 0.66% 0.70%
Number of salaries quoted 657 749 761
UK median annual salary £58,000 £57,500 £50,000
Median salary % change year-on-year +0.87% +15.00% -13.04%
10th Percentile £36,250 £36,250 £36,750
90th Percentile £92,500 £81,250 £80,000
UK excluding London median annual salary £57,500 £52,500 £47,500
% change year-on-year +9.52% +10.53% -5.00%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 145,715 164,618 167,894
As % of all permanent IT jobs advertised in the UK 91.61% 91.88% 91.31%
Number of salaries quoted 115,073 131,024 139,285
UK median annual salary £52,500 £50,000 £48,500
Median salary % change year-on-year +5.00% +3.09% +2.11%
10th Percentile £29,750 £28,500 £27,750
90th Percentile £85,000 £80,000 £78,750
UK excluding London median annual salary £45,000 £43,750 £42,500
% change year-on-year +2.86% +2.94% -

Service Design
Job Vacancy Trend

Job postings citing Service Design as a percentage of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

The salary distribution of IT jobs citing Service Design over the 6 months to 18 December 2018.

Salary histogram for Service Design in the UK

Service Design
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 954 £60,000 +4.35% 136
UK excluding London +48 569 £57,500 +9.52% 105
London -6 420 £65,000 +4.00% 43
South East +55 168 £65,000 +18.18% 31
North of England +25 148 £57,500 +24.66% 14
Midlands +11 100 £57,500 +6.48% 28
North West +48 86 £60,000 -4.00% 1
South West +43 78 £57,251 +6.51% 11
West Midlands +36 72 £56,250 -2.17% 27
Yorkshire +19 55 £35,500 -4.70% 9
East of England +25 37 £54,750 +9.50% 9
East Midlands +9 28 £57,500 +9.52% 1
Scotland -2 27 £47,500 - 5
Wales +9 11 £45,000 -14.29% 7
North East -9 7 £62,319 +46.63% 4

For the 6 months to 18 December 2018, IT jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Service Design.

1 390 (37.57%) ITIL
2 364 (35.07%) Agile Software Development
3 263 (25.34%) Service Delivery
4 258 (24.86%) Finance
5 238 (22.93%) Service Management
6 226 (21.77%) Problem-Solving
7 182 (17.53%) Analytical Skills
8 168 (16.18%) Degree
9 149 (14.35%) Microsoft
10 144 (13.87%) Project Management
11 136 (13.10%) User Experience
12 133 (12.81%) Stakeholder Management
13 124 (11.95%) Presales
14 116 (11.18%) Business Analysis
15 112 (10.79%) PRINCE2
16 109 (10.50%) Scrum
17 103 (9.92%) ITIL V3
18 101 (9.73%) TOGAF
19 99 (9.54%) Enterprise Architecture
20 93 (8.96%) Security Cleared
21 92 (8.86%) Amazon AWS
22 90 (8.67%) Microsoft Azure
23 89 (8.57%) SLA
24 87 (8.38%) SOA
24 87 (8.38%) Java
24 87 (8.38%) Mentoring
25 85 (8.19%) CRM
26 78 (7.51%) ITSM
27 77 (7.42%) Customer Requirements
28 73 (7.03%) Management Information System

Service Design
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (3.08%) CMS
2 31 (2.99%) SharePoint
3 22 (2.12%) Tomcat
4 21 (2.02%) IIS
5 18 (1.73%) WebSphere
6 12 (1.16%) Confluence
6 12 (1.16%) MS Exchange
6 12 (1.16%) Oracle Workflow
7 11 (1.06%) JBoss
7 11 (1.06%) WebLogic
8 10 (0.96%) Elasticsearch
8 10 (0.96%) Oracle SOA Suite
9 9 (0.87%) Cloud Foundry
10 7 (0.67%) Apache
11 5 (0.48%) Apache Spark
11 5 (0.48%) OpenStack
11 5 (0.48%) Skype for Business
12 4 (0.39%) Captiva
12 4 (0.39%) Documentum
12 4 (0.39%) Sitecore CMS
Applications
1 36 (3.47%) Microsoft Excel
2 22 (2.12%) Microsoft PowerPoint
3 19 (1.83%) Photoshop
4 18 (1.73%) Spreadsheet
5 17 (1.64%) MS Visio
6 15 (1.45%) Microsoft Project
7 13 (1.25%) InVision
7 13 (1.25%) OmniGraffle
8 12 (1.16%) Adobe Creative Suite
9 9 (0.87%) Microsoft Office
10 4 (0.39%) Adobe Illustrator
11 3 (0.29%) SPSS
12 2 (0.19%) Flinto
12 2 (0.19%) FreeHand
12 2 (0.19%) InDesign
12 2 (0.19%) UXPin
13 1 (0.096%) Adobe Premiere
Business Applications
1 48 (4.62%) Dynamics CRM
2 11 (1.06%) SAP MM
3 8 (0.77%) SAP Hybris
4 6 (0.58%) OpenText VIM for SAP
4 6 (0.58%) SAP MDG
4 6 (0.58%) SAP SRM
5 5 (0.48%) SAP CO
5 5 (0.48%) SAP FI
5 5 (0.48%) SAP FI/CO
5 5 (0.48%) SAP R/3
5 5 (0.48%) SAP S/4HANA
5 5 (0.48%) SAP SD
6 4 (0.39%) Dynamics AX
6 4 (0.39%) Eloqua
6 4 (0.39%) SAP ERP
7 2 (0.19%) Sonata
8 1 (0.096%) Magento
8 1 (0.096%) Sage 50
8 1 (0.096%) Salesforce.com CRM
Cloud Services
1 92 (8.86%) Amazon AWS
2 90 (8.67%) Microsoft Azure
3 59 (5.68%) SaaS
4 53 (5.11%) PaaS
5 38 (3.66%) IaaS
6 21 (2.02%) Office 365
7 20 (1.93%) Google Cloud Platform
8 16 (1.54%) BPaaS
9 11 (1.06%) Adobe Creative Cloud
10 8 (0.77%) Serverless
11 4 (0.39%) AWS CloudFormation
12 3 (0.29%) Apigee
12 3 (0.29%) Azure Active Directory
12 3 (0.29%) GitHub
12 3 (0.29%) Google Analytics
13 2 (0.19%) Amazon ElastiCache
13 2 (0.19%) Azure Data Factory
13 2 (0.19%) Azure Machine Learning
13 2 (0.19%) Data Lake Analytics
13 2 (0.19%) iPaaS
Communications & Networking
1 44 (4.24%) WAN
2 38 (3.66%) LAN
3 34 (3.28%) Internet
4 31 (2.99%) TCP/IP
5 26 (2.50%) VPN
6 21 (2.02%) Firewall
7 18 (1.73%) Skype
8 17 (1.64%) HTTP
9 16 (1.54%) Software-Defined Networking
10 15 (1.45%) MPLS
11 14 (1.35%) Ethernet
12 11 (1.06%) DNS
12 11 (1.06%) SMS
13 9 (0.87%) Cisco ASA
13 9 (0.87%) CTI
13 9 (0.87%) Network Security
13 9 (0.87%) SAN
14 8 (0.77%) ZigBee
15 7 (0.67%) DHCP
15 7 (0.67%) Wi-Fi
Database & Business Intelligence
1 69 (6.65%) SQL Server
2 42 (4.05%) Big Data
3 33 (3.18%) SQL Server Reporting Services
4 24 (2.31%) SQL Server Integration Services
5 19 (1.83%) Relational Database
6 17 (1.64%) Data Warehouse
7 15 (1.45%) MySQL
8 9 (0.87%) NoSQL
9 7 (0.67%) Oracle Database
9 7 (0.67%) Oracle Exadata
10 6 (0.58%) Apache Cassandra
10 6 (0.58%) Oracle Database 10g
10 6 (0.58%) Oracle Database 11g
10 6 (0.58%) Power BI
10 6 (0.58%) SAP BW
11 5 (0.48%) PostgreSQL
12 4 (0.39%) BusinessObjects
12 4 (0.39%) MS Access
12 4 (0.39%) Pentaho
12 4 (0.39%) SQL Server 2000
Development Applications
1 29 (2.79%) Jenkins
2 28 (2.70%) JUnit
3 26 (2.50%) Team Foundation Server
4 25 (2.41%) JIRA
5 20 (1.93%) Axure RP
6 18 (1.73%) Octopus Deploy
6 18 (1.73%) TeamCity
7 16 (1.54%) Git (software)
8 14 (1.35%) Selenium
9 11 (1.06%) Subversion
10 8 (0.77%) gulp
11 7 (0.67%) PHPUnit
12 6 (0.58%) Dreamweaver
12 6 (0.58%) TestNG
12 6 (0.58%) Visual Studio Team System
12 6 (0.58%) WebDriver
13 4 (0.39%) ERwin
13 4 (0.39%) Rational DOORS
13 4 (0.39%) Visual Studio
14 3 (0.29%) Vagrant
General
1 258 (24.86%) Finance
2 68 (6.55%) Retail
3 67 (6.45%) Marketing
4 60 (5.78%) Banking
4 60 (5.78%) Telecoms
5 30 (2.89%) Investment Banking
6 24 (2.31%) Legal
7 16 (1.54%) Electronics
8 15 (1.45%) Back Office
9 13 (1.25%) Local Government
10 11 (1.06%) Military
11 9 (0.87%) Games
12 8 (0.77%) Law
13 7 (0.67%) Manufacturing
13 7 (0.67%) Multimedia
14 5 (0.48%) Japanese Language
15 4 (0.39%) Automotive
16 3 (0.29%) Advertising
16 3 (0.29%) Financial Institution
17 2 (0.19%) Publishing
Job Titles
1 269 (25.92%) Architect
2 115 (11.08%) Service Manager
3 112 (10.79%) Analyst
4 104 (10.02%) Developer
5 95 (9.15%) Designer
6 71 (6.84%) Delivery Manager
7 61 (5.88%) Service Architect
8 57 (5.49%) Enterprise Architect
9 53 (5.11%) Solutions Architect
10 52 (5.01%) Business Analyst
11 50 (4.82%) Services Delivery Manager
12 46 (4.43%) UX Designer
13 41 (3.95%) IT Manager
14 34 (3.28%) Senior Architect
15 33 (3.18%) Consultant
15 33 (3.18%) Lead Architect
16 31 (2.99%) Java Developer
16 31 (2.99%) Service Analyst
17 29 (2.79%) IT Services Manager
18 27 (2.60%) Integration Architect
Libraries, Frameworks & Software Standards
1 72 (6.94%) Web Services
2 63 (6.07%) HTML
3 48 (4.62%) CSS
4 44 (4.24%) Middleware
5 43 (4.14%) .NET
6 35 (3.37%) REST
7 31 (2.99%) HTML5
8 26 (2.50%) CSS3
8 26 (2.50%) SOAP
8 26 (2.50%) XML
9 25 (2.41%) Spring
10 20 (1.93%) .NET Framework
10 20 (1.93%) RESTful
11 18 (1.73%) IBM Integration Bus
11 18 (1.73%) Node.js
11 18 (1.73%) WebSphere MQ
12 16 (1.54%) CGI
13 15 (1.45%) JSON
14 14 (1.35%) AngularJS
15 12 (1.16%) Sass
Miscellaneous
1 182 (17.53%) Analytical Skills
2 136 (13.10%) User Experience
3 73 (7.03%) Management Information System
4 52 (5.01%) Self-Motivation
5 43 (4.14%) Data Centre
6 35 (3.37%) Virtual Team
7 32 (3.08%) Hybrid Cloud
8 31 (2.99%) Smart Meter
9 21 (2.02%) Public Cloud
10 15 (1.45%) PMI
11 14 (1.35%) Fintech
11 14 (1.35%) NHS
12 13 (1.25%) Enterprise Software
13 11 (1.06%) IVR
14 10 (0.96%) Greenfield Project
15 8 (0.77%) Smart Energy
15 8 (0.77%) Taxonomies
16 7 (0.67%) Oracle Exalytics
17 6 (0.58%) N-Tier
18 5 (0.48%) Enterprise Storage
Operating Systems
1 66 (6.36%) Windows
2 32 (3.08%) Linux
3 19 (1.83%) Windows Server
4 10 (0.96%) Windows Server 2008
5 7 (0.67%) Unix
6 6 (0.58%) Android
6 6 (0.58%) Apple iOS
6 6 (0.58%) Windows 10
7 5 (0.48%) Red Hat Enterprise Linux
8 4 (0.39%) Windows Server 2012
8 4 (0.39%) Windows XP
9 2 (0.19%) CentOS
9 2 (0.19%) DC/OS
9 2 (0.19%) Mac OS
9 2 (0.19%) Solaris
9 2 (0.19%) Ubuntu
10 1 (0.096%) Kali Linux
10 1 (0.096%) Windows 2000
Processes & Methodologies
1 390 (37.57%) ITIL
2 364 (35.07%) Agile Software Development
3 263 (25.34%) Service Delivery
4 238 (22.93%) Service Management
5 226 (21.77%) Problem-Solving
6 144 (13.87%) Project Management
7 133 (12.81%) Stakeholder Management
8 124 (11.95%) Presales
9 116 (11.18%) Business Analysis
10 112 (10.79%) PRINCE2
11 109 (10.50%) Scrum
12 103 (9.92%) ITIL V3
13 101 (9.73%) TOGAF
14 99 (9.54%) Enterprise Architecture
15 87 (8.38%) Mentoring
15 87 (8.38%) SOA
16 85 (8.19%) CRM
17 78 (7.51%) ITSM
18 77 (7.42%) Customer Requirements
19 72 (6.94%) Continuous Improvement
Programming Languages
1 87 (8.38%) Java
2 67 (6.45%) JavaScript
3 52 (5.01%) C#
4 50 (4.82%) SQL
5 29 (2.79%) Scala
6 25 (2.41%) PowerShell
7 22 (2.12%) Python
8 20 (1.93%) C
9 17 (1.64%) Java 8
10 15 (1.45%) Ruby
11 14 (1.35%) PHP
12 13 (1.25%) Bash Shell
13 8 (0.77%) Go
13 8 (0.77%) PL/SQL
13 8 (0.77%) Shell Script
14 4 (0.39%) ABAP
14 4 (0.39%) C++
14 4 (0.39%) X++
15 3 (0.29%) R
15 3 (0.29%) VB.NET
Qualifications
1 168 (16.18%) Degree
2 93 (8.96%) Security Cleared
3 71 (6.84%) ITIL Certification
4 57 (5.49%) SC Cleared
5 25 (2.41%) TOGAF Certification
6 23 (2.22%) Master's Degree
7 21 (2.02%) Cisco Certification
8 20 (1.93%) ISEB
9 19 (1.83%) CCNP
10 18 (1.73%) Microsoft Certification
10 18 (1.73%) PMI Certification
11 17 (1.64%) Computer Science Degree
12 14 (1.35%) DV Cleared
12 14 (1.35%) ISTQB
13 13 (1.25%) CCNA
13 13 (1.25%) CISSP
14 12 (1.16%) BPSS Clearance
15 10 (0.96%) ITIL Foundation Certificate
16 9 (0.87%) HNC
17 8 (0.77%) MCSE
Quality Assurance & Compliance
1 89 (8.57%) SLA
2 34 (3.28%) GDPR
3 26 (2.50%) COBIT
4 23 (2.22%) ISO/IEC 27001
5 17 (1.64%) ISO/IEC 20000
6 15 (1.45%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 12 (1.16%) BS7799
8 11 (1.06%) QA
9 9 (0.87%) PMO
10 8 (0.77%) PCI DSS
11 6 (0.58%) Data Quality
12 5 (0.48%) NIST 800
13 4 (0.39%) JSP 440
14 2 (0.19%) ISO 20022
14 2 (0.19%) ISO 9001
15 1 (0.096%) BS25999
15 1 (0.096%) ISO 22301
15 1 (0.096%) ISO 31000
15 1 (0.096%) ISO 9000
System Software
1 26 (2.50%) VMware Infrastructure
2 25 (2.41%) Docker
3 19 (1.83%) Active Directory
4 4 (0.39%) Hyper-V
5 3 (0.29%) Microsoft Virtual Server
5 3 (0.29%) ProxySG
5 3 (0.29%) vCloud
5 3 (0.29%) Virtual Servers
5 3 (0.29%) VMware ESXi
6 2 (0.19%) Firmware
6 2 (0.19%) VirtualBox
6 2 (0.19%) VMware NSX
6 2 (0.19%) vSphere
6 2 (0.19%) XenApp
6 2 (0.19%) XenDesktop
7 1 (0.096%) ISA Server
7 1 (0.096%) Virtual Machines
Systems Management
1 18 (1.73%) Kubernetes
2 15 (1.45%) Ansible
3 12 (1.16%) Puppet
4 10 (0.96%) SCCM
5 8 (0.77%) HP Quality Center
6 6 (0.58%) Opscode Chef
7 5 (0.48%) SCOM
8 4 (0.39%) Systems Management Server (SMS)
8 4 (0.39%) Terraform
9 2 (0.19%) Ambari
9 2 (0.19%) Docker Swarm
9 2 (0.19%) Hadoop YARN
9 2 (0.19%) PowerCLI
9 2 (0.19%) Salt
9 2 (0.19%) vRealize
9 2 (0.19%) vRealize Orchestrator
10 1 (0.096%) AirWatch
10 1 (0.096%) Backup Exec
10 1 (0.096%) Microsoft Intune
10 1 (0.096%) Packer
Vendors
1 149 (14.35%) Microsoft
2 63 (6.07%) ServiceNow
3 59 (5.68%) Oracle
4 57 (5.49%) Cisco
5 48 (4.62%) SAP
6 41 (3.95%) Google
7 36 (3.47%) VMware
8 32 (3.08%) Adobe
9 26 (2.50%) MuleSoft
10 24 (2.31%) IBM
11 19 (1.83%) Cognizant
12 17 (1.64%) hybris
13 15 (1.45%) CheckPoint
13 15 (1.45%) McAfee
14 14 (1.35%) Avaya
14 14 (1.35%) Cadence
15 11 (1.06%) Juniper
16 10 (0.96%) ATG
16 10 (0.96%) OpenText
17 9 (0.87%) Alias