Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Service Design
UK
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 478 437 595
Rank change year-on-year -41 +158 +7
Permanent jobs citing Service Design 992 1,126 905
As % of all permanent IT jobs advertised in the UK 0.57% 0.65% 0.43%
As % of the Processes & Methodologies category 0.63% 0.72% 0.48%
Number of salaries quoted 667 707 666
UK median annual salary £55,000 £50,000 £55,000
Median salary % change year-on-year +10.00% -9.09% -4.35%
10th Percentile £36,250 £33,050 £36,250
90th Percentile £77,500 £81,250 £81,250
UK excluding London median annual salary £52,500 £45,000 £52,500
% change year-on-year +16.67% -14.29% -

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 156,488 156,273 187,195
As % of all permanent IT jobs advertised in the UK 89.87% 89.55% 88.83%
Number of salaries quoted 127,328 128,676 155,037
UK median annual salary £50,000 £48,500 £47,500
Median salary % change year-on-year +3.09% +2.11% +5.56%
10th Percentile £29,000 £28,250 £27,500
90th Percentile £81,250 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Service Design
Job Vacancy Trend

Job postings citing Service Design as a percentage of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

The salary distribution of IT jobs citing Service Design over the 6 months to 25 February 2018.

Salary histogram for Service Design in the UK

Service Design
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -31 911 £55,000 +4.76% 138
UK excluding London -52 486 £52,500 +16.67% 83
London +10 460 £60,000 -7.69% 58
Midlands +19 132 £51,250 +9.04% 8
North of England -51 121 £48,000 +6.67% 21
South East -12 109 £50,000 +5.26% 30
West Midlands -17 67 £57,500 +4.55% 5
East Midlands +38 64 £47,500 +5.56% 3
North West -60 58 £57,500 +30.68% 9
South West -7 50 £55,000 +25.00% 8
East of England -42 45 £54,750 +5.29% 11
Yorkshire -3 44 £37,500 -16.67% 8
Scotland -8 34 £47,500 -9.52% 3
North East -6 19 £42,500 +30.77% 4
Wales 0 3 £60,000 +71.43% 2
Channel Islands - 1 £65,000 -

For the 6 months to 25 February 2018, IT jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Service Design.

1 362 (36.49%) ITIL
1 362 (36.49%) Agile Software Development
2 218 (21.98%) Finance
3 216 (21.77%) Service Delivery
4 211 (21.27%) Service Management
5 163 (16.43%) User Experience
6 148 (14.92%) Degree
7 144 (14.52%) Microsoft
8 119 (12.00%) Project Management
9 118 (11.90%) Java
10 116 (11.69%) HTML
11 113 (11.39%) ITIL V3
12 110 (11.09%) Amazon AWS
13 107 (10.79%) JavaScript
14 106 (10.69%) Microsoft Azure
15 102 (10.28%) Change Management
16 100 (10.08%) Security Cleared
17 98 (9.88%) Microservices
17 98 (9.88%) DevOps
18 96 (9.68%) Mentoring
19 94 (9.48%) .NET
20 91 (9.17%) CSS
21 90 (9.07%) Customer Requirements
22 89 (8.97%) SLA
22 89 (8.97%) Scrum
23 86 (8.67%) SC Cleared
24 85 (8.57%) Problem Management
24 85 (8.57%) Stakeholder Management
24 85 (8.57%) Cisco
25 84 (8.47%) Incident Management

Service Design
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (3.43%) IIS
2 23 (2.32%) BizTalk Server
3 21 (2.12%) Skype for Business
4 18 (1.81%) SharePoint
5 15 (1.51%) Apache Solr
6 14 (1.41%) CMS
7 6 (0.60%) Umbraco
8 5 (0.50%) Elasticsearch
8 5 (0.50%) SharePoint 2013
9 4 (0.40%) Apache
9 4 (0.40%) Apache Spark
9 4 (0.40%) EPiServer
9 4 (0.40%) WebSphere
10 3 (0.30%) Exchange Server 2013
10 3 (0.30%) MS Exchange
11 2 (0.20%) Apache Airflow
11 2 (0.20%) Confluence
11 2 (0.20%) Office Communications Server
11 2 (0.20%) Sitecore CMS
11 2 (0.20%) WordPress
Applications
1 36 (3.63%) Microsoft Office
2 32 (3.23%) InVision
3 31 (3.13%) OmniGraffle
4 25 (2.52%) Photoshop
5 24 (2.42%) Adobe Illustrator
5 24 (2.42%) Microsoft PowerPoint
6 21 (2.12%) Microsoft Excel
7 14 (1.41%) Adobe Creative Suite
8 7 (0.71%) Microsoft Project
9 5 (0.50%) MS Visio
10 1 (0.10%) Adobe Premiere
10 1 (0.10%) Pixate
10 1 (0.10%) UXPin
Business Applications
1 28 (2.82%) Remedy ITSM
2 6 (0.60%) Eagle PACE
3 4 (0.40%) SAP BPC
3 4 (0.40%) SAP CO
3 4 (0.40%) SAP FI
3 4 (0.40%) SAP FI/CO
4 3 (0.30%) Dynamics CRM
4 3 (0.30%) Workday HCM
5 2 (0.20%) SAP ERP
5 2 (0.20%) SAP Hybris
5 2 (0.20%) SAP S/4HANA
6 1 (0.10%) Eikon
6 1 (0.10%) Markit EDM
6 1 (0.10%) Oracle BPM
6 1 (0.10%) SAP MM
6 1 (0.10%) SAP PP
6 1 (0.10%) Summit
Cloud Services
1 110 (11.09%) Amazon AWS
2 106 (10.69%) Microsoft Azure
3 77 (7.76%) SaaS
4 49 (4.94%) Office 365
5 39 (3.93%) PaaS
6 28 (2.82%) Adobe Creative Cloud
7 20 (2.02%) IaaS
8 16 (1.61%) Google Cloud Platform
9 9 (0.91%) Amazon CloudWatch
9 9 (0.91%) AWS CloudFormation
10 7 (0.71%) Datadog
10 7 (0.71%) OneDrive
11 6 (0.60%) Slack
12 5 (0.50%) Amazon Kinesis
12 5 (0.50%) Virtual Private Cloud
13 3 (0.30%) Amazon EMR
13 3 (0.30%) Amazon Kinesis Data Analytics
13 3 (0.30%) Amazon S3
13 3 (0.30%) Serverless
14 2 (0.20%) Amazon SQS
Communications & Networking
1 56 (5.65%) LAN
2 48 (4.84%) Firewall
2 48 (4.84%) WAN
3 36 (3.63%) TCP/IP
4 34 (3.43%) DNS
5 32 (3.23%) Wireless
6 27 (2.72%) DHCP
7 24 (2.42%) Ethernet
8 21 (2.12%) Skype
8 21 (2.12%) SMS
8 21 (2.12%) VPN
9 17 (1.71%) Internet
9 17 (1.71%) VoIP
10 16 (1.61%) HTTP
10 16 (1.61%) MPLS
11 15 (1.51%) BGP
12 14 (1.41%) Unified Communications
13 13 (1.31%) Cisco IOS
14 11 (1.11%) Cisco ASA
14 11 (1.11%) SSL
Database & Business Intelligence
1 62 (6.25%) SQL Server
2 55 (5.54%) Relational Database
3 30 (3.02%) NoSQL
4 24 (2.42%) Redis
4 24 (2.42%) SQL Server 2014
5 22 (2.22%) Big Data
6 17 (1.71%) Oracle Database
6 17 (1.71%) PostgreSQL
7 14 (1.41%) RDBMS
8 13 (1.31%) MySQL
9 10 (1.01%) Data Warehouse
9 10 (1.01%) MongoDB
10 8 (0.81%) Oracle BI EE
11 6 (0.60%) Blockchain
12 5 (0.50%) BusinessObjects
12 5 (0.50%) Data Mining
12 5 (0.50%) Hadoop
12 5 (0.50%) InfluxDB
13 4 (0.40%) SAP BW
13 4 (0.40%) SAP Data Services
Development Applications
1 45 (4.54%) Axure RP
2 34 (3.43%) Jenkins
3 31 (3.13%) Team Foundation Server
4 27 (2.72%) Balsamiq Mockups
5 25 (2.52%) Git (software)
6 21 (2.12%) JIRA
7 9 (0.91%) Visual Studio
8 8 (0.81%) TeamCity
9 7 (0.71%) Atlassian Bamboo
9 7 (0.71%) Travis CI
9 7 (0.71%) Vagrant
10 6 (0.60%) Jasmine
10 6 (0.60%) Karma Test Runner
10 6 (0.60%) Mocha
10 6 (0.60%) Octopus Deploy
10 6 (0.60%) QUnit
10 6 (0.60%) Subversion
11 5 (0.50%) Appcelerator Titanium
11 5 (0.50%) MSI
12 4 (0.40%) Gradle
General
1 218 (21.98%) Finance
2 57 (5.75%) Banking
3 52 (5.24%) Retail
4 50 (5.04%) Legal
5 48 (4.84%) Marketing
6 34 (3.43%) Telecoms
7 22 (2.22%) Advertising
8 19 (1.92%) Games
9 17 (1.71%) Retail Banking
10 15 (1.51%) Publishing
11 10 (1.01%) Investment Banking
12 6 (0.60%) Local Government
13 5 (0.50%) Front Office
13 5 (0.50%) General Ledger
14 4 (0.40%) Multimedia
15 3 (0.30%) Manufacturing
16 2 (0.20%) Automotive
16 2 (0.20%) Billing
16 2 (0.20%) Digital Economy
17 1 (0.10%) Polish Language
Job Titles
1 144 (14.52%) Architect
2 130 (13.10%) Developer
3 123 (12.40%) Designer
4 116 (11.69%) Service Manager
5 98 (9.88%) Analyst
6 81 (8.17%) Consultant
6 81 (8.17%) UX Designer
7 50 (5.04%) Solutions Architect
8 48 (4.84%) Service Analyst
9 46 (4.64%) Delivery Manager
10 43 (4.33%) Network Engineer
10 43 (4.33%) Services Delivery Manager
11 42 (4.23%) Senior Developer
12 41 (4.13%) Service Architect
13 40 (4.03%) .NET Developer
14 37 (3.73%) IT Manager
15 32 (3.23%) Service Design Manager
16 31 (3.13%) Service Transition Manager
16 31 (3.13%) Transition Manager
17 30 (3.02%) Technical Architect
Libraries, Frameworks & Software Standards
1 116 (11.69%) HTML
2 94 (9.48%) .NET
3 91 (9.17%) CSS
4 75 (7.56%) Web Services
5 48 (4.84%) jQuery
6 45 (4.54%) RESTful
7 40 (4.03%) HTML5
8 37 (3.73%) ASP.NET Web API
9 35 (3.53%) Ajax
10 33 (3.33%) Spring
11 32 (3.23%) Entity Framework
11 32 (3.23%) Middleware
12 27 (2.72%) CSS3
12 27 (2.72%) XML
13 25 (2.52%) Sass
14 24 (2.42%) AngularJS
14 24 (2.42%) Twitter Bootstrap
15 23 (2.32%) Node.js
15 23 (2.32%) REST
15 23 (2.32%) WCF
Miscellaneous
1 163 (16.43%) User Experience
2 65 (6.55%) Data Centre
3 54 (5.44%) Analytical Skills
4 48 (4.84%) Computer Science
5 45 (4.54%) Management Information System
6 43 (4.33%) Enterprise Software
7 26 (2.62%) Mobile App
8 23 (2.32%) Social Media
9 19 (1.92%) Hybrid Cloud
9 19 (1.92%) Public Cloud
10 15 (1.51%) Greenfield Project
10 15 (1.51%) IVR
11 14 (1.41%) Algorithms
12 12 (1.21%) Cyberthreat
12 12 (1.21%) Data Structures
12 12 (1.21%) Taxonomies
13 11 (1.11%) Virtual Team
14 9 (0.91%) Fintech
14 9 (0.91%) Linux Command Line
15 8 (0.81%) Microsoft Licensing
Operating Systems
1 73 (7.36%) Linux
2 49 (4.94%) Windows
3 32 (3.23%) Windows Server
4 19 (1.92%) Unix
5 10 (1.01%) Windows Server 2012
6 9 (0.91%) CentOS
6 9 (0.91%) Red Hat Enterprise Linux
6 9 (0.91%) Windows 10
6 9 (0.91%) Windows Server 2008
7 8 (0.81%) Solaris
8 7 (0.71%) Android
8 7 (0.71%) DC/OS
8 7 (0.71%) Ubuntu
9 3 (0.30%) Apple iOS
9 3 (0.30%) Mac OS X
10 1 (0.10%) Mac OS
10 1 (0.10%) Windows 7
10 1 (0.10%) Windows 8
10 1 (0.10%) Windows Phone
10 1 (0.10%) Windows XP
Processes & Methodologies
1 362 (36.49%) Agile Software Development
1 362 (36.49%) ITIL
2 216 (21.77%) Service Delivery
3 211 (21.27%) Service Management
4 119 (12.00%) Project Management
5 113 (11.39%) ITIL V3
6 102 (10.28%) Change Management
7 98 (9.88%) DevOps
7 98 (9.88%) Microservices
8 96 (9.68%) Mentoring
9 90 (9.07%) Customer Requirements
10 89 (8.97%) Scrum
11 85 (8.57%) Problem Management
11 85 (8.57%) Stakeholder Management
12 84 (8.47%) Incident Management
13 83 (8.37%) ITSM
14 77 (7.76%) SOA
15 63 (6.35%) Coaching
15 63 (6.35%) Continuous Improvement
16 60 (6.05%) Collaborative Working
Programming Languages
1 118 (11.90%) Java
2 107 (10.79%) JavaScript
3 63 (6.35%) C#
4 43 (4.33%) SQL
5 33 (3.33%) Python
6 25 (2.52%) PowerShell
7 22 (2.22%) PHP
8 10 (1.01%) Shell Script
9 8 (0.81%) C
9 8 (0.81%) Perl
10 6 (0.60%) Bash Shell
11 5 (0.50%) C++
11 5 (0.50%) Go
11 5 (0.50%) Scala
12 3 (0.30%) Ruby
12 3 (0.30%) XAML
13 2 (0.20%) PHP 5
14 1 (0.10%) Apex Code
14 1 (0.10%) R
14 1 (0.10%) T-SQL
Qualifications
1 148 (14.92%) Degree
2 100 (10.08%) Security Cleared
3 86 (8.67%) SC Cleared
4 55 (5.54%) ITIL Certification
5 35 (3.53%) Cisco Certification
6 24 (2.42%) CCNP
6 24 (2.42%) Computer Science Degree
7 20 (2.02%) ITIL Foundation Certificate
8 19 (1.92%) CCNA
9 16 (1.61%) ISEB
10 15 (1.51%) Master's Degree
11 14 (1.41%) BPSS Clearance
11 14 (1.41%) DV Cleared
12 13 (1.31%) Microsoft Certification
13 12 (1.21%) GIAC
14 10 (1.01%) CCSA
15 9 (0.91%) CCIE
15 9 (0.91%) MCP
15 9 (0.91%) MCSA
16 8 (0.81%) CISSP
Quality Assurance & Compliance
1 89 (8.97%) SLA
2 44 (4.44%) QA
3 21 (2.12%) COBIT
4 18 (1.81%) ISO/IEC 20000
5 12 (1.21%) ISO/IEC 27001
6 11 (1.11%) PCI DSS
7 10 (1.01%) PMO
8 6 (0.60%) GDPR
8 6 (0.60%) WCAG
9 5 (0.50%) GCP
10 2 (0.20%) Cyber Essentials
10 2 (0.20%) ISO 9001
10 2 (0.20%) MiFID
11 1 (0.10%) Actionable Recommendations
11 1 (0.10%) Data Quality
11 1 (0.10%) ISO/IEC 15288
11 1 (0.10%) JSP 440
System Software
1 55 (5.54%) Docker
2 32 (3.23%) Active Directory
3 24 (2.42%) VMware Infrastructure
4 17 (1.71%) Hyper-V
5 10 (1.01%) Snort
6 8 (0.81%) VirtualBox
7 7 (0.71%) Virtual Machines
8 5 (0.50%) Microsoft App-V
8 5 (0.50%) Virtual Desktop
9 3 (0.30%) XenDesktop
10 2 (0.20%) ISA Server
10 2 (0.20%) VMware ESXi
10 2 (0.20%) vSphere
11 1 (0.10%) DFS Replication
11 1 (0.10%) ProxySG
11 1 (0.10%) RHEV
11 1 (0.10%) Terminal Services
11 1 (0.10%) Xen
Systems Management
1 29 (2.92%) Ansible
2 19 (1.92%) Opscode Chef
2 19 (1.92%) Puppet
3 17 (1.71%) SCCM
4 14 (1.41%) Kubernetes
5 9 (0.91%) SCOM
6 8 (0.81%) Terraform
6 8 (0.81%) Tivoli Storage Manager
7 7 (0.71%) Docker Swarm
7 7 (0.71%) HP Quality Center
7 7 (0.71%) Packer
8 6 (0.60%) HP ALM
9 5 (0.50%) Nagios
10 2 (0.20%) Microsoft Clustering
10 2 (0.20%) Microsoft Intune
11 1 (0.10%) EMC NetWorker
11 1 (0.10%) Jamf Pro
11 1 (0.10%) MOM
11 1 (0.10%) Systems Management Server (SMS)
Vendors
1 144 (14.52%) Microsoft
2 85 (8.57%) Cisco
3 57 (5.75%) ServiceNow
4 42 (4.23%) VMware
5 36 (3.63%) Oracle
6 35 (3.53%) Adobe
7 29 (2.92%) Remedy
7 29 (2.92%) Sitecore
8 26 (2.62%) Cadence
9 23 (2.32%) Juniper
10 21 (2.12%) Citrix
11 20 (2.02%) Google
11 20 (2.02%) SAP
12 19 (1.92%) CheckPoint
13 18 (1.81%) Palo Alto
14 15 (1.51%) Alias
14 15 (1.51%) F5
15 13 (1.31%) HP
16 11 (1.11%) Blue Coat
17 10 (1.01%) Avaya