Period
to 19 August 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 19 August 2017 with a comparison to the same period in the previous 2 years.

Service Design
UK
6 months to
19 Aug 2017
Same period 2016 Same period 2015
Rank 469 525 576
Rank change year-on-year +56 +51 +8
Permanent jobs citing Service Design 1054 1008 978
As % of all permanent IT jobs advertised in the UK 0.60% 0.51% 0.45%
As % of the Processes & Methodologies category 0.66% 0.57% 0.51%
Number of salaries quoted 674 718 779
UK median annual salary £59,000 £55,000 £57,500
Median salary % change year-on-year +7.27% -4.35% +4.55%
10th Percentile £34,250 £35,000 £37,449
90th Percentile £82,500 £85,000 £77,500
UK excluding London median annual salary £51,672 £50,000 £50,000
% change year-on-year +3.34% - -

Service Design is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 159042 175633 191561
As % of all permanent IT job vacancies advertised in the UK 89.89% 89.06% 88.13%
Number of salaries quoted 126409 146488 156350
UK median annual salary £50,000 £49,000 £47,500
Median salary % change year-on-year +2.04% +3.16% +5.56%
10th Percentile £28,723 £27,625 £27,500
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £42,500 £42,500 £42,500

Service Design
Job Vacancy Trend

Job postings citing Service Design as a percentage of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

The salary distribution of IT jobs citing Service Design over the 6 months to 19 August 2017.

Salary histogram for Service Design in the UK

Service Design
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 19 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +58 975 £60,000 +9.09% 63
UK excluding London +1 542 £51,672 +3.34% 35
London +118 488 £65,000 +8.33% 29
South East +27 155 £57,250 -4.58% 17
North of England -81 114 £46,250 +2.78% 7
Midlands +13 101 £55,000 +28.61% 4
West Midlands +7 73 £60,000 +33.33% 4
East of England -17 62 £50,000 - 4
South West +18 54 £50,000 +8.70% 2
North West -71 54 £67,500 +50.00% 5
Yorkshire -14 46 £37,000 -29.52% 2
Scotland +8 36 £35,530 +42.12% 1
East Midlands +21 27 £54,000 +37.58%
North East +24 14 £37,500 +4.17%
Wales +22 12 £52,000 +7.22%
Northern Ireland -8 8 £51,250 +28.13%

For the 6 months to 19 August 2017, IT jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Service Design.

1 442 (41.94%) ITIL
2 280 (26.57%) Service Management
3 234 (22.20%) Finance
4 222 (21.06%) Agile Software Development
5 219 (20.78%) Service Delivery
6 182 (17.27%) Degree
7 170 (16.13%) Microsoft
8 162 (15.37%) Project Management
8 162 (15.37%) User Experience
9 122 (11.57%) Stakeholder Management
10 107 (10.15%) ITIL V3
11 106 (10.06%) ITSM
12 104 (9.87%) Microsoft Azure
13 96 (9.11%) Web Services
14 93 (8.82%) HTML
15 89 (8.44%) SLA
16 84 (7.97%) Amazon AWS
17 82 (7.78%) Security Cleared
18 80 (7.59%) SaaS
18 80 (7.59%) Linux
19 79 (7.50%) Continuous Improvement
19 79 (7.50%) Presales
20 77 (7.31%) ServiceNow
20 77 (7.31%) ITIL Certification
20 77 (7.31%) Telecoms
21 76 (7.21%) Problem Management
22 74 (7.02%) Analytical Skills
23 73 (6.93%) Mentoring
24 72 (6.83%) Change Management
25 71 (6.74%) SC Cleared

Service Design
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (2.09%) Skype for Business
2 18 (1.71%) Oracle SOA Suite
3 17 (1.61%) IIS
3 17 (1.61%) SharePoint
4 13 (1.23%) Oracle Service Bus
5 8 (0.76%) WebSphere
6 5 (0.47%) Apache
6 5 (0.47%) nginx
6 5 (0.47%) WordPress
7 4 (0.38%) BizTalk Server
7 4 (0.38%) CMS
7 4 (0.38%) OpenStack
8 3 (0.28%) Confluence
8 3 (0.28%) SharePoint 2013
8 3 (0.28%) Umbraco
9 2 (0.19%) Apache Spark
9 2 (0.19%) WebLogic
10 1 (0.095%) DNN
10 1 (0.095%) MS Exchange
10 1 (0.095%) Oracle Workflow
Applications
1 28 (2.66%) OmniGraffle
2 27 (2.56%) Microsoft Excel
3 25 (2.37%) InVision
4 21 (1.99%) Microsoft Office
4 21 (1.99%) Microsoft PowerPoint
5 11 (1.04%) Adobe Illustrator
6 9 (0.85%) MS Visio
7 5 (0.47%) Flinto
8 4 (0.38%) Adobe Captivate
9 3 (0.28%) Adobe Creative Suite
10 2 (0.19%) Microsoft Project
10 2 (0.19%) Photoshop
11 1 (0.095%) 3ds Max
11 1 (0.095%) Acrobat
11 1 (0.095%) AutoCAD
11 1 (0.095%) Camtasia
11 1 (0.095%) InDesign
Business Applications
1 16 (1.52%) Remedy ITSM
2 11 (1.04%) Dynamics CRM
3 3 (0.28%) Dynamics AX
3 3 (0.28%) Dynamics NAV
4 2 (0.19%) OpenText VIM for SAP
4 2 (0.19%) Oracle BPM
5 1 (0.095%) assyst
5 1 (0.095%) SAP BPC
5 1 (0.095%) SAP MDG
5 1 (0.095%) SAP MM
5 1 (0.095%) SAP SD
5 1 (0.095%) SAP SRM
5 1 (0.095%) Sentinel
Cloud Services
1 104 (9.87%) Microsoft Azure
2 84 (7.97%) Amazon AWS
3 80 (7.59%) SaaS
4 58 (5.50%) PaaS
5 45 (4.27%) Office 365
6 29 (2.75%) IaaS
7 16 (1.52%) Virtual Private Cloud
8 13 (1.23%) AWS CloudFormation
9 12 (1.14%) Adobe Creative Cloud
10 7 (0.66%) Cloud Computing
11 6 (0.57%) OneDrive
12 3 (0.28%) Amazon EC2
12 3 (0.28%) Amazon S3
12 3 (0.28%) Route 53
13 2 (0.19%) Amazon CloudWatch
13 2 (0.19%) Amazon ElastiCache
13 2 (0.19%) Amazon ELB
13 2 (0.19%) Amazon SQS
13 2 (0.19%) AWS OpsWorks
13 2 (0.19%) GitHub
Communications & Networking
1 56 (5.31%) WAN
2 54 (5.12%) LAN
3 47 (4.46%) DNS
4 41 (3.89%) Internet
5 40 (3.80%) Firewall
6 38 (3.61%) SSL
7 37 (3.51%) LDAP
8 32 (3.04%) TCP/IP
9 30 (2.85%) DHCP
9 30 (2.85%) HTTP
10 27 (2.56%) Skype
11 24 (2.28%) PBX
12 22 (2.09%) SMS
12 22 (2.09%) VSAT
13 21 (1.99%) Network Security
13 21 (1.99%) SAN
14 19 (1.80%) VoIP
14 19 (1.80%) VPN
15 18 (1.71%) FTP
16 17 (1.61%) Intranet
Database & Business Intelligence
1 32 (3.04%) SQL Server
2 21 (1.99%) Relational Database
3 16 (1.52%) Data Warehouse
4 10 (0.95%) Big Data
5 8 (0.76%) NoSQL
6 7 (0.66%) MySQL
6 7 (0.66%) SQL Server 2014
7 6 (0.57%) SQL Server Integration Services
7 6 (0.57%) SQL Server Reporting Services
8 5 (0.47%) Azure SQL Database
8 5 (0.47%) PostgreSQL
9 4 (0.38%) Data Mining
9 4 (0.38%) Redis
9 4 (0.38%) SQL Server 2005
9 4 (0.38%) SQL Server 2008
9 4 (0.38%) SQL Server 2012
10 3 (0.28%) Apache Cassandra
10 3 (0.28%) MongoDB
10 3 (0.28%) OLAP
10 3 (0.28%) RDBMS
Development Applications
1 37 (3.51%) Axure RP
2 19 (1.80%) Team Foundation Server
3 12 (1.14%) Jenkins
4 11 (1.04%) Visual Studio
5 10 (0.95%) Git (software)
6 8 (0.76%) JIRA
7 7 (0.66%) JUnit
8 6 (0.57%) Appcelerator Titanium
8 6 (0.57%) Subversion
9 5 (0.47%) Maven
9 5 (0.47%) MSI
10 4 (0.38%) Ant
10 4 (0.38%) FitNesse
10 4 (0.38%) NUnit
10 4 (0.38%) Selenium
10 4 (0.38%) Sonatype Nexus
10 4 (0.38%) Visual Studio Team System
11 3 (0.28%) HP UFT
12 2 (0.19%) Eclipse
12 2 (0.19%) ERwin
General
1 234 (22.20%) Finance
2 77 (7.31%) Telecoms
3 57 (5.41%) Marketing
4 48 (4.55%) Banking
4 48 (4.55%) Retail
5 30 (2.85%) Legal
6 25 (2.37%) Multimedia
7 15 (1.42%) Publishing
8 10 (0.95%) Digital Economy
9 9 (0.85%) Advertising
10 8 (0.76%) Law
10 8 (0.76%) Military
11 7 (0.66%) Automotive
11 7 (0.66%) Manufacturing
12 5 (0.47%) Investment Banking
13 4 (0.38%) Billing
14 2 (0.19%) Back Office
14 2 (0.19%) Electronics
14 2 (0.19%) Retail Banking
15 1 (0.095%) Aerospace
Job Titles
1 156 (14.80%) Architect
2 147 (13.95%) Service Manager
3 143 (13.57%) Designer
4 93 (8.82%) Analyst
5 83 (7.87%) Solutions Architect
6 68 (6.45%) Developer
7 55 (5.22%) Consultant
7 55 (5.22%) UX Designer
8 46 (4.36%) Service Transition Manager
8 46 (4.36%) Transition Manager
9 44 (4.17%) Delivery Manager
10 42 (3.98%) Services Delivery Manager
11 40 (3.80%) IT Manager
12 35 (3.32%) Service Design Manager
13 33 (3.13%) User Experience Consultant
14 31 (2.94%) Service Architect
15 27 (2.56%) Service Analyst
16 26 (2.47%) IT Services Manager
16 26 (2.47%) ServiceNow Developer
17 25 (2.37%) Applications Support
Libraries, Frameworks & Software Standards
1 96 (9.11%) Web Services
2 93 (8.82%) HTML
3 67 (6.36%) .NET
4 62 (5.88%) CSS
5 44 (4.17%) XML
6 34 (3.23%) Ajax
7 31 (2.94%) REST
8 18 (1.71%) Flash
8 18 (1.71%) SOAP
9 17 (1.61%) HTML5
10 15 (1.42%) CSS3
11 13 (1.23%) AngularJS
11 13 (1.23%) JDBC
11 13 (1.23%) JMS
11 13 (1.23%) JSON
11 13 (1.23%) ODBC
11 13 (1.23%) RESTful
11 13 (1.23%) WSDL
11 13 (1.23%) XSD
11 13 (1.23%) XSLT
Miscellaneous
1 162 (15.37%) User Experience
2 74 (7.02%) Analytical Skills
3 68 (6.45%) Data Centre
4 63 (5.98%) Management Information System
5 48 (4.55%) Computer Science
6 29 (2.75%) Virtual Team
7 25 (2.37%) Greenfield Project
8 21 (1.99%) Enterprise Software
9 20 (1.90%) PKI
10 17 (1.61%) BYOD
10 17 (1.61%) Mobile App
11 13 (1.23%) PMI
12 11 (1.04%) Fintech
12 11 (1.04%) Public Cloud
13 10 (0.95%) Digital Media
13 10 (0.95%) Frameworx
13 10 (0.95%) Smart Meter
13 10 (0.95%) Taxonomies
13 10 (0.95%) Video Conferencing
14 9 (0.85%) Clustering
Operating Systems
1 80 (7.59%) Linux
2 65 (6.17%) Windows
3 38 (3.61%) Windows Server
4 33 (3.13%) Windows Server 2012
5 32 (3.04%) Unix
6 13 (1.23%) Red Hat Enterprise Linux
7 10 (0.95%) Windows Server 2008
8 9 (0.85%) Solaris
8 9 (0.85%) Windows 10
9 7 (0.66%) Mac OS X
10 5 (0.47%) AIX
11 4 (0.38%) Mac OS
12 3 (0.28%) Apple iOS
12 3 (0.28%) Windows 7
12 3 (0.28%) Windows 8
13 2 (0.19%) Android
14 1 (0.095%) Gentoo
Processes & Methodologies
1 442 (41.94%) ITIL
2 280 (26.57%) Service Management
3 222 (21.06%) Agile Software Development
4 219 (20.78%) Service Delivery
5 162 (15.37%) Project Management
6 122 (11.57%) Stakeholder Management
7 107 (10.15%) ITIL V3
8 106 (10.06%) ITSM
9 79 (7.50%) Continuous Improvement
9 79 (7.50%) Presales
10 76 (7.21%) Problem Management
11 73 (6.93%) Mentoring
12 72 (6.83%) Change Management
13 70 (6.64%) Customer Requirements
14 68 (6.45%) SOA
15 67 (6.36%) Wireframes
16 66 (6.26%) Prototyping
17 58 (5.50%) Performance Management
18 53 (5.03%) PRINCE2
19 49 (4.65%) Contract Management
Programming Languages
1 68 (6.45%) JavaScript
2 52 (4.93%) Java
3 48 (4.55%) SQL
4 47 (4.46%) C#
5 41 (3.89%) PowerShell
6 28 (2.66%) C
7 16 (1.52%) Python
8 13 (1.23%) XPath
9 11 (1.04%) PHP
10 10 (0.95%) Scala
10 10 (0.95%) T-SQL
11 9 (0.85%) Ruby
12 8 (0.76%) Shell Script
13 7 (0.66%) Bash Shell
13 7 (0.66%) Perl
14 5 (0.47%) PHP 5
15 4 (0.38%) C++
15 4 (0.38%) PHP 7
15 4 (0.38%) VB.NET
16 2 (0.19%) Apple Swift
Qualifications
1 182 (17.27%) Degree
2 82 (7.78%) Security Cleared
3 77 (7.31%) ITIL Certification
4 71 (6.74%) SC Cleared
5 36 (3.42%) Cisco Certification
6 35 (3.32%) CCNP
7 31 (2.94%) ISEB
8 30 (2.85%) Microsoft Certification
9 28 (2.66%) CCNA
10 26 (2.47%) DV Cleared
11 18 (1.71%) PMI Certification
12 17 (1.61%) Computer Science Degree
13 16 (1.52%) MCSE
14 10 (0.95%) CISSP
14 10 (0.95%) ITIL Foundation Certificate
14 10 (0.95%) Master's Degree
15 9 (0.85%) PRINCE2 Practitioner
16 7 (0.66%) CCIP
16 7 (0.66%) MCTS
17 6 (0.57%) APMP
Quality Assurance & Compliance
1 89 (8.44%) SLA
2 31 (2.94%) QA
3 18 (1.71%) ISO/IEC 20000
4 14 (1.33%) PCI DSS
5 10 (0.95%) PMO
6 7 (0.66%) WCAG
7 6 (0.57%) PMBOK
8 5 (0.47%) Data Quality
9 4 (0.38%) ISO/IEC 27001
9 4 (0.38%) SSAE 16
10 3 (0.28%) ISO/IEC 15288
10 3 (0.28%) Sarbanes-Oxley
11 1 (0.095%) Actionable Recommendations
11 1 (0.095%) COBIT
11 1 (0.095%) ISO/IEC 12207
11 1 (0.095%) Val IT
System Software
1 54 (5.12%) Active Directory
2 28 (2.66%) Hyper-V
3 19 (1.80%) Docker
4 14 (1.33%) VMware ESXi
4 14 (1.33%) VMware Infrastructure
5 7 (0.66%) iptables
6 5 (0.47%) Microsoft App-V
6 5 (0.47%) Snort
6 5 (0.47%) Virtual Desktop
7 3 (0.28%) Firmware
7 3 (0.28%) Virtual Machines
8 2 (0.19%) XenApp
8 2 (0.19%) XenServer
9 1 (0.095%) Terminal Services
Systems Management
1 38 (3.61%) SCOM
2 35 (3.32%) SCCM
3 21 (1.99%) Puppet
4 14 (1.33%) Nagios
5 12 (1.14%) Tivoli Storage Manager
6 11 (1.04%) Opscode Chef
6 11 (1.04%) Terraform
7 5 (0.47%) Cisco CUCM
7 5 (0.47%) FortiGate
7 5 (0.47%) SCDPM
8 4 (0.38%) Ansible
8 4 (0.38%) CA Spectrum
8 4 (0.38%) Cacti
8 4 (0.38%) vRealize
8 4 (0.38%) ZABBIX
9 3 (0.28%) Microsoft Clustering
9 3 (0.28%) Microsoft Intune
10 2 (0.19%) Jamf Pro
11 1 (0.095%) Cobbler
11 1 (0.095%) Red Hat Satellite
Vendors
1 170 (16.13%) Microsoft
2 77 (7.31%) ServiceNow
3 65 (6.17%) Cisco
4 47 (4.46%) Cadence
4 47 (4.46%) Juniper
5 45 (4.27%) Adobe
6 36 (3.42%) Oracle
7 23 (2.18%) Palo Alto
8 21 (1.99%) Remedy
8 21 (1.99%) VMware
9 13 (1.23%) Red Hat
10 12 (1.14%) Fortinet
11 11 (1.04%) Google
12 10 (0.95%) Hitachi
12 10 (0.95%) SolarWinds
12 10 (0.95%) webMethods
13 9 (0.85%) Apple
13 9 (0.85%) Citrix
13 9 (0.85%) Huawei
13 9 (0.85%) SAP