Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Service Design
UK
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 478 476 513
Rank change year-on-year -2 +37 +63
Permanent jobs citing Service Design 978 1,048 1,074
As % of all permanent IT jobs advertised in the UK 0.58% 0.59% 0.55%
As % of the Processes & Methodologies category 0.64% 0.65% 0.61%
Number of salaries quoted 613 673 747
UK median annual salary £57,500 £57,500 £53,200
Median salary % change year-on-year - +8.08% -7.48%
10th Percentile £36,250 £35,750 £35,600
90th Percentile £90,000 £81,250 £81,250
UK excluding London median annual salary £55,000 £52,000 £47,500
% change year-on-year +5.77% +9.47% -5.00%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 152,455 161,761 176,787
As % of all permanent IT jobs advertised in the UK 91.03% 91.55% 90.89%
Number of salaries quoted 121,351 127,721 147,508
UK median annual salary £50,000 £50,000 £48,000
Median salary % change year-on-year - +4.17% +1.05%
10th Percentile £29,000 £28,000 £27,500
90th Percentile £82,500 £80,000 £78,750
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

Service Design
Job Vacancy Trend

Job postings citing Service Design as a percentage of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

The salary distribution of IT jobs citing Service Design over the 6 months to 21 September 2018.

Salary histogram for Service Design in the UK

Service Design
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 901 £57,500 -3.36% 132
UK excluding London +1 484 £55,000 +5.77% 91
London +19 452 £60,000 -4.76% 52
South East +28 185 £60,000 +14.29% 11
North of England +13 101 £47,638 -1.78% 27
Midlands +10 88 £50,000 -8.26% 16
West Midlands +13 64 £52,500 -4.55% 11
North West +27 61 £57,500 -8.00% 9
South West -6 55 £58,000 +16.00% 11
Yorkshire +15 35 £40,000 +8.11% 13
Scotland -6 29 £51,250 +44.24% 5
East Midlands -11 24 £50,000 -7.41% 5
East of England -22 19 £54,750 +9.50% 15
Wales +7 11 £47,750 -9.05% 6
North East -27 5 £47,319 +26.18% 5

For the 6 months to 21 September 2018, IT jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Service Design.

1 387 (39.57%) ITIL
2 379 (38.75%) Agile Software Development
3 242 (24.74%) Service Management
4 238 (24.34%) Service Delivery
5 206 (21.06%) Finance
6 205 (20.96%) Problem-Solving
7 192 (19.63%) Project Management
8 163 (16.67%) Microsoft
9 161 (16.46%) Degree
10 151 (15.44%) User Experience
11 125 (12.78%) Analytical Skills
12 121 (12.37%) Continuous Improvement
13 112 (11.45%) ITIL V3
14 109 (11.15%) PRINCE2
15 106 (10.84%) Stakeholder Management
16 103 (10.53%) Scrum
17 100 (10.22%) CRM
17 100 (10.22%) Presales
18 92 (9.41%) Security Cleared
19 91 (9.30%) SQL Server
19 91 (9.30%) Marketing
20 87 (8.90%) ITIL Certification
20 87 (8.90%) Mentoring
21 85 (8.69%) ServiceNow
21 85 (8.69%) SLA
21 85 (8.69%) Enterprise Architecture
22 84 (8.59%) Java
23 82 (8.38%) Validation
23 82 (8.38%) Customer Requirements
24 80 (8.18%) Microsoft Azure

Service Design
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (3.27%) SharePoint
2 28 (2.86%) Tomcat
3 27 (2.76%) IIS
4 23 (2.35%) JBoss
5 21 (2.15%) WebLogic
6 18 (1.84%) CMS
7 13 (1.33%) MS Exchange
7 13 (1.33%) Oracle SOA Suite
8 12 (1.23%) Elasticsearch
9 11 (1.12%) WebSphere
10 8 (0.82%) Apache
10 8 (0.82%) Confluence
11 7 (0.72%) OpenStack
12 5 (0.51%) Skype for Business
13 4 (0.41%) Apache Solr
13 4 (0.41%) Captiva
13 4 (0.41%) Documentum
14 3 (0.31%) BizTalk Server
14 3 (0.31%) nginx
15 2 (0.20%) Apache Spark
Applications
1 44 (4.50%) Microsoft Excel
2 40 (4.09%) InVision
3 35 (3.58%) Microsoft PowerPoint
4 34 (3.48%) OmniGraffle
5 21 (2.15%) Microsoft Office
5 21 (2.15%) MS Visio
6 20 (2.04%) Spreadsheet
7 18 (1.84%) Microsoft Project
8 17 (1.74%) Photoshop
9 9 (0.92%) Adobe Creative Suite
10 5 (0.51%) Adobe Illustrator
11 2 (0.20%) FreeHand
11 2 (0.20%) UXPin
12 1 (0.10%) Adobe After Effects
Business Applications
1 53 (5.42%) Dynamics CRM
2 11 (1.12%) SAP MM
3 6 (0.61%) OpenText VIM for SAP
3 6 (0.61%) SAP MDG
3 6 (0.61%) SAP SRM
4 5 (0.51%) Elite 3E
4 5 (0.51%) SAP CO
4 5 (0.51%) SAP FI
4 5 (0.51%) SAP FI/CO
4 5 (0.51%) SAP R/3
4 5 (0.51%) SAP S/4HANA
4 5 (0.51%) SAP SD
5 3 (0.31%) Eloqua
5 3 (0.31%) Magento
5 3 (0.31%) Salesforce.com CRM
6 2 (0.20%) Dynamics NAV
6 2 (0.20%) Payment Gateway
6 2 (0.20%) Sonata
7 1 (0.10%) Sage 50
7 1 (0.10%) Workday HCM
Cloud Services
1 80 (8.18%) Microsoft Azure
2 79 (8.08%) Amazon AWS
3 62 (6.34%) SaaS
4 61 (6.24%) PaaS
5 37 (3.78%) Adobe Creative Cloud
6 29 (2.97%) IaaS
7 21 (2.15%) Office 365
8 16 (1.64%) BPaaS
9 13 (1.33%) Google Cloud Platform
10 6 (0.61%) AWS CloudFormation
11 5 (0.51%) Amazon ElastiCache
11 5 (0.51%) Amazon SQS
11 5 (0.51%) Serverless
12 3 (0.31%) Amazon CloudWatch
12 3 (0.31%) Cloud Computing
12 3 (0.31%) Datadog
13 2 (0.20%) Slack
14 1 (0.10%) BlazeMeter
14 1 (0.10%) IBM Cloud
14 1 (0.10%) npm
Communications & Networking
1 45 (4.60%) Internet
2 36 (3.68%) LAN
3 34 (3.48%) WAN
4 27 (2.76%) TCP/IP
4 27 (2.76%) VPN
5 26 (2.66%) MPLS
6 25 (2.56%) Firewall
7 22 (2.25%) Ethernet
8 18 (1.84%) Skype
9 13 (1.33%) Cisco ASA
9 13 (1.33%) CTI
9 13 (1.33%) DNS
9 13 (1.33%) SMS
9 13 (1.33%) Wi-Fi
10 12 (1.23%) Software-Defined Networking
10 12 (1.23%) VoIP
11 11 (1.12%) Unified Communications
12 8 (0.82%) DHCP
12 8 (0.82%) SAN
13 7 (0.72%) Wireless
Database & Business Intelligence
1 91 (9.30%) SQL Server
2 50 (5.11%) SQL Server Reporting Services
3 31 (3.17%) SQL Server Integration Services
4 29 (2.97%) Relational Database
5 24 (2.45%) MySQL
6 19 (1.94%) Data Warehouse
7 18 (1.84%) NoSQL
8 16 (1.64%) Big Data
9 13 (1.33%) Oracle Database
9 13 (1.33%) RDBMS
10 12 (1.23%) Oracle Exadata
11 8 (0.82%) Apache Cassandra
12 7 (0.72%) Oracle BI EE
13 6 (0.61%) SAP BW
14 5 (0.51%) Amazon DynamoDB
14 5 (0.51%) Amazon QuickSight
14 5 (0.51%) Hazelcast
14 5 (0.51%) MongoDB
14 5 (0.51%) Pentaho
14 5 (0.51%) SQL Server 2008
Development Applications
1 23 (2.35%) Jenkins
1 23 (2.35%) TeamCity
2 21 (2.15%) JIRA
3 20 (2.04%) Octopus Deploy
4 17 (1.74%) Team Foundation Server
5 15 (1.53%) Git (software)
6 13 (1.33%) Axure RP
7 10 (1.02%) Selenium
8 9 (0.92%) JUnit
8 9 (0.92%) Visual Studio Team System
9 8 (0.82%) Subversion
10 7 (0.72%) Cucumber
10 7 (0.72%) gulp
10 7 (0.72%) SpecFlow
10 7 (0.72%) Visual Studio
11 6 (0.61%) JMeter
12 5 (0.51%) Dreamweaver
12 5 (0.51%) Gatling
12 5 (0.51%) Xcode
13 4 (0.41%) Travis CI
General
1 206 (21.06%) Finance
2 91 (9.30%) Marketing
3 69 (7.06%) Retail
4 54 (5.52%) Banking
5 49 (5.01%) Telecoms
6 23 (2.35%) Legal
7 21 (2.15%) Investment Banking
8 18 (1.84%) Electronics
9 17 (1.74%) Manufacturing
10 14 (1.43%) Back Office
11 12 (1.23%) Local Government
12 10 (1.02%) Military
13 9 (0.92%) Advertising
14 7 (0.72%) Law
15 5 (0.51%) Automotive
15 5 (0.51%) Games
15 5 (0.51%) Multimedia
15 5 (0.51%) Publishing
16 4 (0.41%) Front Office
17 3 (0.31%) Aerospace
Job Titles
1 195 (19.94%) Architect
2 135 (13.80%) Service Manager
3 113 (11.55%) Designer
4 100 (10.22%) Developer
5 91 (9.30%) Analyst
6 83 (8.49%) UX Designer
7 74 (7.57%) Delivery Manager
8 58 (5.93%) Lead Designer
9 51 (5.21%) Service Architect
10 50 (5.11%) Lead UX Designer
11 44 (4.50%) Consultant
11 44 (4.50%) Services Delivery Manager
11 44 (4.50%) Solutions Architect
12 42 (4.29%) IT Manager
13 37 (3.78%) Enterprise Architect
14 33 (3.37%) Service Analyst
15 31 (3.17%) Senior Architect
16 30 (3.07%) Business Analyst
16 30 (3.07%) IT Services Manager
17 27 (2.76%) Service Design Manager
Libraries, Frameworks & Software Standards
1 76 (7.77%) HTML
2 61 (6.24%) Web Services
3 58 (5.93%) .NET
3 58 (5.93%) CSS
4 53 (5.42%) Middleware
5 37 (3.78%) HTML5
6 33 (3.37%) .NET Framework
7 30 (3.07%) CSS3
7 30 (3.07%) RESTful
8 29 (2.97%) REST
9 23 (2.35%) XML
10 22 (2.25%) Spring
11 21 (2.15%) AngularJS
12 18 (1.84%) Node.js
13 16 (1.64%) Hibernate
13 16 (1.64%) JSON
14 14 (1.43%) Sass
14 14 (1.43%) SOAP
15 13 (1.33%) IBM Integration Bus
15 13 (1.33%) WPF
Miscellaneous
1 151 (15.44%) User Experience
2 125 (12.78%) Analytical Skills
3 51 (5.21%) Management Information System
4 46 (4.70%) Data Centre
5 44 (4.50%) Self-Motivation
6 39 (3.99%) Virtual Team
7 38 (3.89%) IVR
8 30 (3.07%) PMI
9 26 (2.66%) Public Cloud
10 24 (2.45%) Hybrid Cloud
11 23 (2.35%) Computer Science
12 20 (2.04%) Enterprise Software
13 13 (1.33%) Smart Meter
14 12 (1.23%) Oracle Exalytics
15 10 (1.02%) Fintech
15 10 (1.02%) Life Science
16 7 (0.72%) Greenfield Project
17 6 (0.61%) Robotics
18 5 (0.51%) Mobile App
18 5 (0.51%) Smartphone
Operating Systems
1 76 (7.77%) Windows
2 39 (3.99%) Linux
3 29 (2.97%) Windows Server
4 13 (1.33%) Solaris
5 11 (1.12%) Windows Server 2008
6 10 (1.02%) Red Hat Enterprise Linux
6 10 (1.02%) Unix
7 7 (0.72%) Android
7 7 (0.72%) Apple iOS
8 5 (0.51%) Windows Server 2012
9 4 (0.41%) CentOS
9 4 (0.41%) DC/OS
9 4 (0.41%) Ubuntu
9 4 (0.41%) Windows 10
10 2 (0.20%) Mac OS
10 2 (0.20%) Windows XP
Processes & Methodologies
1 387 (39.57%) ITIL
2 379 (38.75%) Agile Software Development
3 242 (24.74%) Service Management
4 238 (24.34%) Service Delivery
5 205 (20.96%) Problem-Solving
6 192 (19.63%) Project Management
7 121 (12.37%) Continuous Improvement
8 112 (11.45%) ITIL V3
9 109 (11.15%) PRINCE2
10 106 (10.84%) Stakeholder Management
11 103 (10.53%) Scrum
12 100 (10.22%) CRM
12 100 (10.22%) Presales
13 87 (8.90%) Mentoring
14 85 (8.69%) Enterprise Architecture
15 82 (8.38%) Customer Requirements
15 82 (8.38%) Validation
16 80 (8.18%) Coaching
17 79 (8.08%) ITSM
18 75 (7.67%) Prototyping
Programming Languages
1 84 (8.59%) Java
2 73 (7.46%) JavaScript
3 69 (7.06%) SQL
4 65 (6.65%) C#
5 25 (2.56%) Java 8
6 23 (2.35%) PowerShell
7 21 (2.15%) Python
8 18 (1.84%) Scala
9 17 (1.74%) C
10 11 (1.12%) PHP
11 10 (1.02%) Bash Shell
11 10 (1.02%) Ruby
11 10 (1.02%) T-SQL
12 9 (0.92%) Go
12 9 (0.92%) Shell Script
13 6 (0.61%) C++
13 6 (0.61%) VBA
14 5 (0.51%) PL/SQL
14 5 (0.51%) XAML
15 3 (0.31%) TypeScript
Qualifications
1 161 (16.46%) Degree
2 92 (9.41%) Security Cleared
3 87 (8.90%) ITIL Certification
4 61 (6.24%) SC Cleared
5 57 (5.83%) Master's Degree
6 32 (3.27%) PMI Certification
7 22 (2.25%) ISEB
8 21 (2.15%) Cisco Certification
9 19 (1.94%) CCNA
9 19 (1.94%) CCNP
10 18 (1.84%) DV Cleared
11 16 (1.64%) Microsoft Certification
12 12 (1.23%) TOGAF Certification
13 10 (1.02%) MCSE
14 9 (0.92%) Computer Science Degree
14 9 (0.92%) ISTQB
15 8 (0.82%) ISACA
15 8 (0.82%) PMP
16 7 (0.72%) CCVP
16 7 (0.72%) HNC
Quality Assurance & Compliance
1 85 (8.69%) SLA
2 37 (3.78%) GDPR
3 16 (1.64%) ISO/IEC 27001
4 15 (1.53%) QA
5 13 (1.33%) COBIT
6 12 (1.23%) ISO/IEC 20000
6 12 (1.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 11 (1.12%) PMO
8 8 (0.82%) JSP 440
8 8 (0.82%) PCI DSS
9 4 (0.41%) Data Quality
9 4 (0.41%) NIST 800
10 2 (0.20%) ISO 20022
System Software
1 28 (2.86%) Docker
1 28 (2.86%) VMware Infrastructure
2 13 (1.33%) Active Directory
3 6 (0.61%) Hyper-V
4 5 (0.51%) Firmware
5 4 (0.41%) VirtualBox
6 3 (0.31%) ProxySG
6 3 (0.31%) Virtual Machines
7 2 (0.20%) KVM
7 2 (0.20%) Varnish
7 2 (0.20%) vCloud
7 2 (0.20%) Xen
7 2 (0.20%) XenApp
7 2 (0.20%) XenDesktop
8 1 (0.10%) Microsoft Virtual Server
8 1 (0.10%) Virtual Servers
Systems Management
1 21 (2.15%) Kubernetes
2 19 (1.94%) Ansible
3 12 (1.23%) Puppet
3 12 (1.23%) Terraform
4 8 (0.82%) Opscode Chef
4 8 (0.82%) SCCM
5 5 (0.51%) HP Quality Center
6 4 (0.41%) Docker Swarm
6 4 (0.41%) SCOM
7 3 (0.31%) Packer
7 3 (0.31%) Systems Management Server (SMS)
8 1 (0.10%) Nagios
8 1 (0.10%) Rancher
Vendors
1 163 (16.67%) Microsoft
2 85 (8.69%) ServiceNow
3 69 (7.06%) Cisco
4 56 (5.73%) Oracle
5 48 (4.91%) Adobe
6 34 (3.48%) SAP
7 31 (3.17%) Capita
7 31 (3.17%) VMware
8 30 (3.07%) Alias
9 25 (2.56%) CheckPoint
10 23 (2.35%) Google
11 19 (1.94%) Avaya
12 18 (1.84%) IBM
13 17 (1.74%) Splunk
14 16 (1.64%) McAfee
15 15 (1.53%) Cadence
16 14 (1.43%) MuleSoft
16 14 (1.43%) TOWER Software
17 13 (1.33%) Riverbed
18 10 (1.02%) OpenText