Period
to 21 November 2017

The median annual salary for a Support Team Leader was £39,000 in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Team Lead
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 985 864 823
Rank change year-on-year -121 -41 +45
Permanent jobs requiring a Support Team Leader 222 385 499
As % of all permanent IT jobs advertised in the UK 0.12% 0.20% 0.23%
As % of the Job Titles category 0.13% 0.21% 0.24%
Number of salaries quoted 203 330 441
UK median annual salary £39,000 £40,000 £45,000
Median salary % change year-on-year -2.50% -11.11% +5.88%
10th Percentile £26,250 £27,500 £29,750
90th Percentile £57,700 £67,000 £75,000
UK excluding London median annual salary £34,250 £34,000 £40,000
% change year-on-year +0.74% -15.00% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173309 182267 209632
% of permanent IT jobs with a recognized job title 95.79% 96.49% 96.46%
Number of salaries quoted 139088 152628 174119
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Support Team Leader
Job Vacancy Trend

Job postings that featured Support Team Leader in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Support Team Leader in the UK

Support Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Team Leader.

Salary trend for Support Team Leader in the UK

Support Team Leader
Salary Histogram

The salary distribution of IT jobs citing Support Team Leader over the 6 months to 21 November 2017.

Salary histogram for Support Team Leader in the UK

Support Team Leader
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Team Leader within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -135 202 £40,000 -3.61% 12
UK excluding London -68 119 £34,250 +0.74% 6
London -43 100 £45,000 -5.26% 7
South East +6 30 £36,500 +12.31% 2
North of England -13 28 £35,000 +7.69% 1
Midlands +20 27 £32,500 -23.53% 2
Yorkshire +23 22 £34,500 +6.15%
West Midlands +20 19 £45,000 +25.87% 1
East of England +6 12 £27,500 -14.06%
Wales +21 11 £28,500 -28.75%
East Midlands +19 8 £25,250 -40.59% 1
Scotland -17 6 £38,500 +35.09% 1
South West -5 5 £45,000 +18.42%
North West -27 4 £36,500 +11.45% 1
North East +9 2 £47,596 +26.92%

Support Team Leader Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2017, Support Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Team Leader in the job title.

1 117 (52.70%) Windows
2 104 (46.85%) ITIL
3 99 (44.59%) Microsoft
4 82 (36.94%) Active Directory
5 65 (29.28%) SQL
6 45 (20.27%) Finance
7 44 (19.82%) Linux
8 40 (18.02%) SLA
9 39 (17.57%) Mentoring
10 38 (17.12%) VMware
11 36 (16.22%) Windows Server
12 32 (14.41%) SQL Server
13 31 (13.96%) DNS
14 30 (13.51%) Windows 7
15 29 (13.06%) Microsoft Office
16 28 (12.61%) Windows 10
17 25 (11.26%) Office 365
17 25 (11.26%) Service Delivery
18 24 (10.81%) MS Exchange
18 24 (10.81%) Windows Server 2012
18 24 (10.81%) VMware Infrastructure
19 23 (10.36%) Cisco
19 23 (10.36%) SCCM
20 21 (9.46%) Apple
20 21 (9.46%) TCP/IP
21 20 (9.01%) Citrix
21 20 (9.01%) Continuous Improvement
21 20 (9.01%) Coaching
22 19 (8.56%) DHCP
22 19 (8.56%) Unix

Support Team Leader Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (10.81%) MS Exchange
2 15 (6.76%) IIS
3 14 (6.31%) SharePoint
4 13 (5.86%) Skype for Business
5 8 (3.60%) Exchange Server 2010
6 7 (3.15%) Exchange Server 2003
7 5 (2.25%) Apache
7 5 (2.25%) BizTalk Server
8 4 (1.80%) Exchange Server 2007
8 4 (1.80%) WebLogic
9 3 (1.35%) Confluence
9 3 (1.35%) DataSynapse
10 2 (0.90%) Blackberry Enterprise Server
10 2 (0.90%) Exchange Server 2013
10 2 (0.90%) WebSphere
10 2 (0.90%) WordPress
11 1 (0.45%) Site Server
11 1 (0.45%) Tomcat
Applications
1 29 (13.06%) Microsoft Office
2 6 (2.70%) MS Visio
3 1 (0.45%) Microsoft Excel
Business Applications
1 5 (2.25%) Eikon
2 4 (1.80%) Oracle EBS
3 3 (1.35%) ION MarketView
3 3 (1.35%) Oracle CRM
3 3 (1.35%) Oracle EBS R12
3 3 (1.35%) Oracle Payables
3 3 (1.35%) Oracle Payroll
3 3 (1.35%) Oracle Receivables
4 2 (0.90%) Visualfiles
5 1 (0.45%) Dynamics CRM
5 1 (0.45%) Sage X3
Cloud Services
1 25 (11.26%) Office 365
2 10 (4.50%) SaaS
3 7 (3.15%) Microsoft Azure
4 3 (1.35%) Amazon AWS
4 3 (1.35%) Taleo
5 2 (0.90%) Azure Active Directory
5 2 (0.90%) IaaS
5 2 (0.90%) Mimecast
5 2 (0.90%) PaaS
Communications & Networking
1 31 (13.96%) DNS
2 21 (9.46%) TCP/IP
3 19 (8.56%) DHCP
4 14 (6.31%) Firewall
5 12 (5.41%) WAN
6 11 (4.95%) LAN
6 11 (4.95%) Skype
7 8 (3.60%) SAN
7 8 (3.60%) VPN
8 6 (2.70%) SSL
9 5 (2.25%) Fibre Channel
9 5 (2.25%) FTP
9 5 (2.25%) Internet
9 5 (2.25%) VLAN
9 5 (2.25%) Wireless
10 4 (1.80%) Wi-Fi
11 3 (1.35%) Remote Desktop
12 2 (0.90%) IP Telephony
12 2 (0.90%) PBX
12 2 (0.90%) WebEx
Database & Business Intelligence
1 32 (14.41%) SQL Server
2 5 (2.25%) MySQL
3 4 (1.80%) SQL Server 2008
4 3 (1.35%) Oracle BI EE
4 3 (1.35%) Oracle Discoverer
4 3 (1.35%) SQL Server 2005
4 3 (1.35%) SQL Server 2014
5 2 (0.90%) BusinessObjects
6 1 (0.45%) Blockchain
6 1 (0.45%) Relational Database
6 1 (0.45%) SQL Server 2012
6 1 (0.45%) SQL Server 2016
6 1 (0.45%) SQL Server Integration Services
6 1 (0.45%) SQL Server Reporting Services
Development Applications
1 5 (2.25%) JIRA
2 1 (0.45%) Visual Studio
General
1 45 (20.27%) Finance
2 17 (7.66%) Banking
3 13 (5.86%) Retail
4 11 (4.95%) Legal
5 7 (3.15%) Front Office
6 6 (2.70%) Law
7 5 (2.25%) Investment Banking
8 3 (1.35%) Advertising
8 3 (1.35%) Local Government
8 3 (1.35%) Telecoms
9 1 (0.45%) Back Office
9 1 (0.45%) Financial Institution
Libraries, Frameworks & Software Standards
1 15 (6.76%) Web Services
2 6 (2.70%) .NET
3 5 (2.25%) ASP.NET
4 3 (1.35%) XML
5 2 (0.90%) HTML
6 1 (0.45%) COM
6 1 (0.45%) CSS
6 1 (0.45%) FIX Protocol
6 1 (0.45%) JSON
6 1 (0.45%) LAMP
6 1 (0.45%) SOAP
6 1 (0.45%) XSL
Miscellaneous
1 12 (5.41%) Analytical Skills
2 9 (4.05%) Data Centre
3 6 (2.70%) Video Conferencing
4 5 (2.25%) PKI
4 5 (2.25%) RSA SecurID
5 4 (1.80%) iPad
5 4 (1.80%) Spread Betting
5 4 (1.80%) User Experience
6 3 (1.35%) Grid Computing
6 3 (1.35%) Management Information System
6 3 (1.35%) Reference Data
6 3 (1.35%) Replication
7 2 (0.90%) Blackberry
7 2 (0.90%) Fintech
7 2 (0.90%) FMCG
7 2 (0.90%) Mainframe
7 2 (0.90%) Smartphone
8 1 (0.45%) iPhone
8 1 (0.45%) Social Media
8 1 (0.45%) Virtual Team
Operating Systems
1 117 (52.70%) Windows
2 44 (19.82%) Linux
3 36 (16.22%) Windows Server
4 30 (13.51%) Windows 7
5 28 (12.61%) Windows 10
6 24 (10.81%) Windows Server 2012
7 19 (8.56%) Unix
8 17 (7.66%) Windows Server 2008
9 14 (6.31%) Mac OS
10 7 (3.15%) Windows 8
11 3 (1.35%) Mac OS X
11 3 (1.35%) Solaris
11 3 (1.35%) Windows 2000 Server
12 2 (0.90%) Android
12 2 (0.90%) Windows Server 2003
12 2 (0.90%) Windows XP
13 1 (0.45%) Windows 2000
13 1 (0.45%) Windows Vista
Processes & Methodologies
1 104 (46.85%) ITIL
2 39 (17.57%) Mentoring
3 25 (11.26%) Service Delivery
4 20 (9.01%) Coaching
4 20 (9.01%) Continuous Improvement
5 18 (8.11%) Line Management
6 16 (7.21%) People Management
7 14 (6.31%) Performance Management
7 14 (6.31%) Problem Management
8 13 (5.86%) Incident Management
8 13 (5.86%) ITIL V3
8 13 (5.86%) Root Cause Analysis
8 13 (5.86%) Technical Analysis
9 11 (4.95%) Disaster Recovery
10 10 (4.50%) Business Intelligence
10 10 (4.50%) Service Management
11 9 (4.05%) Asset Management
11 9 (4.05%) Release Management
12 8 (3.60%) CRM
13 7 (3.15%) Change Management
Programming Languages
1 65 (29.28%) SQL
2 11 (4.95%) C
2 11 (4.95%) PowerShell
3 8 (3.60%) Java
4 7 (3.15%) Bash Shell
5 5 (2.25%) C#
6 4 (1.80%) Perl
6 4 (1.80%) Python
6 4 (1.80%) Shell Script
7 2 (0.90%) T-SQL
7 2 (0.90%) VB
8 1 (0.45%) AWK
8 1 (0.45%) JavaScript
8 1 (0.45%) PHP
8 1 (0.45%) Ruby
8 1 (0.45%) sed
8 1 (0.45%) VB.NET
8 1 (0.45%) VB6
Qualifications
1 17 (7.66%) Microsoft Certification
2 15 (6.76%) ITIL Certification
2 15 (6.76%) MCSE
3 9 (4.05%) Degree
4 6 (2.70%) Cisco Certification
4 6 (2.70%) MCSA
5 5 (2.25%) CCNA
6 4 (1.80%) MOS
7 3 (1.35%) MCP
7 3 (1.35%) SC Cleared
7 3 (1.35%) Security Cleared
7 3 (1.35%) VMware Certified Professional (VCP)
8 2 (0.90%) CCNP
9 1 (0.45%) DBS Check
9 1 (0.45%) ITIL Foundation Certificate
9 1 (0.45%) MCITP
9 1 (0.45%) MCTS
9 1 (0.45%) PMI Certification
9 1 (0.45%) PMP
9 1 (0.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 40 (18.02%) SLA
2 1 (0.45%) QA
System Software
1 82 (36.94%) Active Directory
2 24 (10.81%) VMware Infrastructure
3 12 (5.41%) vSphere
4 8 (3.60%) XenApp
5 7 (3.15%) Virtual Servers
5 7 (3.15%) VMware ESXi
6 5 (2.25%) Microsoft Virtual Server
6 5 (2.25%) XenDesktop
7 3 (1.35%) VMware NSX
8 1 (0.45%) Microsoft App-V
Systems Management
1 23 (10.36%) SCCM
2 3 (1.35%) ITRS Geneos
2 3 (1.35%) SCOM
2 3 (1.35%) Symantec Endpoint Protection
2 3 (1.35%) vRealize
3 2 (0.90%) Microsoft Intune
3 2 (0.90%) NetBackup
3 2 (0.90%) Systems Management Server (SMS)
3 2 (0.90%) vMotion
4 1 (0.45%) AirWatch
4 1 (0.45%) Backup Exec
4 1 (0.45%) Microsoft Clustering
4 1 (0.45%) Symantec Enterprise Vault
Vendors
1 99 (44.59%) Microsoft
2 38 (17.12%) VMware
3 23 (10.36%) Cisco
4 21 (9.46%) Apple
5 20 (9.01%) Citrix
6 14 (6.31%) Oracle
7 12 (5.41%) LANDesk
8 10 (4.50%) Bloomberg
9 8 (3.60%) HP
10 7 (3.15%) Sophos
11 6 (2.70%) iManage
12 5 (2.25%) Reuters
12 5 (2.25%) Symantec
13 4 (1.80%) Avaya
13 4 (1.80%) Dell
13 4 (1.80%) Google
13 4 (1.80%) IBM
13 4 (1.80%) Veeam
14 3 (1.35%) MobileIron
14 3 (1.35%) ServiceNow