Support Team Lead
UK

The median Support Team Lead salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 734 871 1118
Rank change year-on-year +137 +247 -308
Permanent jobs requiring a Support Team Leader 151 115 104
As % of all permanent jobs advertised in the UK 0.15% 0.11% 0.067%
As % of the Job Titles category 0.16% 0.12% 0.069%
Number of salaries quoted 123 51 89
10th Percentile £28,500 £28,500 £26,500
25th Percentile £31,250 £34,350 £31,250
Median annual salary (50th Percentile) £40,000 £42,500 £40,000
Median % change year-on-year -5.88% +6.25% -14.67%
75th Percentile £50,000 £52,500 £47,500
90th Percentile £52,050 £58,750 £67,500
UK excluding London median annual salary £39,500 £42,500 £32,500
% change year-on-year -7.06% +30.77% -14.47%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,044 95,188 149,713
% of permanent jobs with a recognized job title 94.61% 91.52% 96.08%
Number of salaries quoted 66,821 59,863 85,291
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,750 £60,000 £60,000
Median % change year-on-year -12.08% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Support Team Leader
Job Vacancy Trend

Job postings that featured Support Team Leader in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Team Leader in the UK

Support Team Leader
Salary Trend

3-month moving average salary quoted in jobs citing Support Team Leader.

Salary trend for Support Team Leader in the UK

Support Team Leader
Salary Histogram

Salary distribution for jobs citing Support Team Leader over the 6 months to 29 April 2024.

Salary histogram for Support Team Leader in the UK

Support Team Leader
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Team Leader within the UK over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +164 150 £40,000 -6.98% 19
UK excluding London +56 135 £39,500 -7.06% 20
South East +44 43 £32,500 -7.14% 1
Work from Home +35 32 £40,000 -20.00% 4
East of England +32 28 £45,000 -10.00% 5
Midlands +19 26 £36,500 -10.22% 2
North of England +23 19 £42,500 -5.56% 6
South West 0 18 £50,000 +8.11% 5
London +114 16 £65,000 +18.18% 1
West Midlands +30 13 £50,000 +22.99% 2
East Midlands -8 13 £35,000 -
North West +13 12 £42,500 - 2
Yorkshire +88 7 £41,591 -16.82% 2
Scotland -62 1 £60,000 +50.00% 2

Support Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 29 April 2024, Support Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Team Leader in the job title.

1 65 (43.05%) Microsoft
2 56 (37.09%) Customer Service
3 47 (31.13%) ITIL
4 40 (26.49%) Active Directory
5 38 (25.17%) Windows
6 34 (22.52%) Microsoft 365
7 28 (18.54%) Problem-Solving
8 23 (15.23%) SQL
9 22 (14.57%) Windows Server
10 21 (13.91%) Microsoft Office
11 20 (13.25%) Microsoft Exchange
11 20 (13.25%) Social Skills
12 18 (11.92%) Finance
12 18 (11.92%) SCCM
12 18 (11.92%) Hyper-V
13 16 (10.60%) SharePoint
13 16 (10.60%) SQL Server
14 15 (9.93%) Stakeholder Management
14 15 (9.93%) Line Management
15 14 (9.27%) Service Delivery
15 14 (9.27%) Oracle
15 14 (9.27%) Azure
15 14 (9.27%) Asset Management
15 14 (9.27%) Civica
16 13 (8.61%) Incident Management
16 13 (8.61%) Service Management
16 13 (8.61%) Technical Leadership
17 12 (7.95%) Firewall
17 12 (7.95%) VMware
17 12 (7.95%) SLA

Support Team Leader Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (13.25%) Microsoft Exchange
2 16 (10.60%) SharePoint
Applications
1 21 (13.91%) Microsoft Office
Business Applications
1 6 (3.97%) Oracle Applications
2 3 (1.99%) Dynamics GP
3 1 (0.66%) SAP CO
3 1 (0.66%) SAP FI
3 1 (0.66%) SAP FI/CO
3 1 (0.66%) SAP S/4HANA
3 1 (0.66%) Visualfiles
Cloud Services
1 34 (22.52%) Microsoft 365
2 14 (9.27%) Azure
3 10 (6.62%) Entra ID
4 9 (5.96%) Power Automate
4 9 (5.96%) Power Platform
5 5 (3.31%) Mimecast
5 5 (3.31%) OneDrive
6 3 (1.99%) AWS
6 3 (1.99%) Dynamics 365
7 2 (1.32%) Google Workspace
8 1 (0.66%) Amazon CloudWatch
8 1 (0.66%) GitHub
Communications & Networking
1 12 (7.95%) Firewall
2 9 (5.96%) DHCP
2 9 (5.96%) DNS
2 9 (5.96%) VoIP
3 5 (3.31%) TCP/IP
4 4 (2.65%) Wi-Fi
5 3 (1.99%) LAN
5 3 (1.99%) SAN
5 3 (1.99%) WAN
5 3 (1.99%) Wireless
6 1 (0.66%) Multicast
Database & Business Intelligence
1 16 (10.60%) SQL Server
2 9 (5.96%) Geospatial Data
2 9 (5.96%) GIS
2 9 (5.96%) MS Access
2 9 (5.96%) Power BI
2 9 (5.96%) Relational Database
3 1 (0.66%) DB2
Development Applications
1 9 (5.96%) Oracle Forms
2 2 (1.32%) Hudson
3 1 (0.66%) JIRA
General
1 20 (13.25%) Social Skills
2 18 (11.92%) Finance
3 7 (4.64%) Banking
4 6 (3.97%) Legal
5 5 (3.31%) Telecoms
6 4 (2.65%) Retail
7 3 (1.99%) Environmental Health
7 3 (1.99%) Local Government
8 2 (1.32%) Games
8 2 (1.32%) Inclusion and Diversity
9 1 (0.66%) Analytical Skills
9 1 (0.66%) Digital Healthcare
9 1 (0.66%) Law
9 1 (0.66%) Public Sector
Miscellaneous
1 11 (7.28%) Management Information System
2 7 (4.64%) Blackberry
2 7 (4.64%) BYOD
3 3 (1.99%) Data Centre
4 2 (1.32%) Driving Licence
4 2 (1.32%) EPoS
5 1 (0.66%) Replication
Operating Systems
1 38 (25.17%) Windows
2 22 (14.57%) Windows Server
3 10 (6.62%) Windows 10
4 6 (3.97%) Windows Server 2016
5 4 (2.65%) Mac OS
6 3 (1.99%) Android
6 3 (1.99%) Apple iOS
7 2 (1.32%) Windows 7
8 1 (0.66%) Windows Server 2019
Processes & Methodologies
1 56 (37.09%) Customer Service
2 47 (31.13%) ITIL
3 28 (18.54%) Problem-Solving
4 15 (9.93%) Line Management
4 15 (9.93%) Stakeholder Management
5 14 (9.27%) Asset Management
5 14 (9.27%) Service Delivery
6 13 (8.61%) Incident Management
6 13 (8.61%) Service Management
6 13 (8.61%) Technical Leadership
7 10 (6.62%) Mentoring
8 9 (5.96%) Business Intelligence
9 8 (5.30%) Change Management
9 8 (5.30%) Cybersecurity
9 8 (5.30%) Performance Management
10 7 (4.64%) Change Advisory Board
10 7 (4.64%) IT Strategy
10 7 (4.64%) People Management
10 7 (4.64%) Project Management
10 7 (4.64%) Release Management
Programming Languages
1 23 (15.23%) SQL
2 1 (0.66%) PowerShell
Qualifications
1 8 (5.30%) Microsoft Certification
1 8 (5.30%) SC Cleared
1 8 (5.30%) Security Cleared
2 7 (4.64%) Degree
3 3 (1.99%) Master's Degree
4 2 (1.32%) DBS Check
4 2 (1.32%) MCSE
5 1 (0.66%) Azure Certification
Quality Assurance & Compliance
1 12 (7.95%) SLA
2 2 (1.32%) GDPR
2 2 (1.32%) PCI DSS
3 1 (0.66%) QA
System Software
1 40 (26.49%) Active Directory
2 18 (11.92%) Hyper-V
3 9 (5.96%) VMware Infrastructure
4 7 (4.64%) Firmware
Systems Management
1 18 (11.92%) SCCM
2 7 (4.64%) NetBackup
2 7 (4.64%) SCOM
3 5 (3.31%) WSUS
4 2 (1.32%) Autotask
4 2 (1.32%) Microsoft Intune
5 1 (0.66%) Grafana
Vendors
1 65 (43.05%) Microsoft
2 14 (9.27%) Civica
2 14 (9.27%) Oracle
3 12 (7.95%) VMware
4 7 (4.64%) McAfee
5 5 (3.31%) Acronis
5 5 (3.31%) Apple
5 5 (3.31%) Sophos
5 5 (3.31%) Ubiquiti
6 4 (2.65%) ServiceNow
7 3 (1.99%) HP
7 3 (1.99%) Nimble Storage
7 3 (1.99%) Sage
7 3 (1.99%) Veeam
8 2 (1.32%) Datto
9 1 (0.66%) Dynatrace
9 1 (0.66%) IBM
9 1 (0.66%) SAP
9 1 (0.66%) Splunk