Support Specialist Contracts in England

Support Specialist
UK > England

The median Support Specialist daily rate in England is £400, according to job vacancies posted in the 6 months leading up to 24 September 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
24 Sep 2024
Same period 2023 Same period 2022
Rank 442 495 685
Rank change year-on-year +53 +190 -19
Contract jobs requiring a Support Specialist 92 97 100
As % of all contract jobs advertised in England 0.28% 0.23% 0.14%
As % of the Job Titles category 0.30% 0.25% 0.15%
Number of daily rates quoted 48 67 76
10th Percentile £188 £148 £221
25th Percentile £254 £206 £315
Median daily rate (50th Percentile) £400 £350 £475
Median % change year-on-year +14.36% -26.32% +58.33%
75th Percentile £550 £488 £725
90th Percentile £608 £585 -
UK median daily rate £345 £350 £438
% change year-on-year -1.43% -20.00% +41.13%
Number of hourly rates quoted 1 8 0
10th Percentile - £16.16 -
25th Percentile £15.50 £17.26 -
Median hourly rate £16.00 £20.01 -
Median % change year-on-year -20.02% - -
75th Percentile £16.50 £27.63 -
90th Percentile - £29.13 -
UK median hourly rate £16.00 £20.51 -
% change year-on-year -21.99% - -

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 30,491 39,301 66,710
% of contract IT jobs with a recognized job title 92.92% 94.17% 95.32%
Number of daily rates quoted 18,818 27,427 47,580
10th Percentile £300 £300 £313
25th Percentile £413 £425 £431
Median daily rate (50th Percentile) £525 £548 £550
Median % change year-on-year -4.11% -0.45% +10.00%
75th Percentile £638 £650 £650
90th Percentile £750 £750 £750
UK median daily rate £525 £530 £550
% change year-on-year -0.94% -3.64% +10.00%
Number of hourly rates quoted 1,421 1,358 1,611
10th Percentile £14.84 £15.25 £13.25
25th Percentile £21.37 £19.06 £16.25
Median hourly rate £46.18 £45.00 £26.00
Median % change year-on-year +2.62% +73.08% +30.00%
75th Percentile £67.50 £65.00 £57.50
90th Percentile £75.00 £77.50 £72.00
UK median hourly rate £43.00 £44.50 £26.00
% change year-on-year -3.37% +71.15% +30.00%

Support Specialist
Job Vacancy Trend in England

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Specialist in England

Support Specialist
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Specialist in England.

Daily rate trend for Support Specialist in England

Support Specialist
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Specialist in England over the 6 months to 24 September 2024.

Daily rate histogram for Support Specialist in England

Support Specialist
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Specialist in England.

Hourly rate trend for Support Specialist in England

Support Specialist
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Specialist within the England region over the 6 months to 24 September 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +30 40 £290 -33.71% 16
South East +33 25 £553 +216.17% 11
South West +21 15 £195 -56.67% 13
North of England +23 7 - - 28
North West +23 4 - - 11
Yorkshire +19 3 - - 5
West Midlands +11 1 - - 8
Midlands +7 1 - - 11
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 24 September 2024, Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Specialist in the job title.

1 36 (39.13%) Microsoft
2 27 (29.35%) Security Cleared
2 27 (29.35%) Social Skills
3 26 (28.26%) SC Cleared
4 25 (27.17%) Problem-Solving
5 23 (25.00%) Windows
6 20 (21.74%) Active Directory
6 20 (21.74%) Azure
6 20 (21.74%) Customer Service
7 18 (19.57%) Shell Script
7 18 (19.57%) Unix
8 17 (18.48%) Netcool
8 17 (18.48%) IBM
9 16 (17.39%) ITIL
9 16 (17.39%) Windows Server
10 15 (16.30%) Driving Licence
11 14 (15.22%) Degree
12 13 (14.13%) Microsoft 365
13 12 (13.04%) Analytical Skills
13 12 (13.04%) Finance
14 11 (11.96%) SQL
15 10 (10.87%) Microsoft Office
15 10 (10.87%) Linux
16 9 (9.78%) VoIP
16 9 (9.78%) Service Management
16 9 (9.78%) Windows 10
16 9 (9.78%) Virtual Desktop
16 9 (9.78%) Mac OS
17 8 (8.70%) Microsoft Intune
17 8 (8.70%) DV Cleared

Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.35%) Microsoft Exchange
2 1 (1.09%) BizTalk Server
2 1 (1.09%) SharePoint
2 1 (1.09%) Skype for Business
Applications
1 10 (10.87%) Microsoft Office
2 4 (4.35%) Microsoft Project
2 4 (4.35%) Trello
3 3 (3.26%) Microsoft Excel
4 2 (2.17%) Microsoft PowerPoint
Business Applications
1 1 (1.09%) Dynamics CRM
1 1 (1.09%) Endur
1 1 (1.09%) HFM
1 1 (1.09%) Hyperion Planning
1 1 (1.09%) iTrent
1 1 (1.09%) Oracle Applications
1 1 (1.09%) Raiser’s Edge
1 1 (1.09%) SAP ERP
1 1 (1.09%) SAP HR
1 1 (1.09%) SAP IBP
Cloud Services
1 20 (21.74%) Azure
2 13 (14.13%) Microsoft 365
3 6 (6.52%) Dynamics 365
4 5 (5.43%) GitHub
4 5 (5.43%) SaaS
4 5 (5.43%) Slack
5 4 (4.35%) Azure Monitor
5 4 (4.35%) Azure Storage
5 4 (4.35%) Entra ID
6 2 (2.17%) Google Workspace
7 1 (1.09%) AWS
7 1 (1.09%) Azure DevOps
Communications & Networking
1 9 (9.78%) VoIP
2 6 (6.52%) DHCP
2 6 (6.52%) DNS
3 4 (4.35%) Firewall
3 4 (4.35%) LAN
4 3 (3.26%) WebEx
5 2 (2.17%) Asterisk PBX
5 2 (2.17%) Softphone
5 2 (2.17%) TCP/IP
6 1 (1.09%) NAS
6 1 (1.09%) SAN
6 1 (1.09%) Skype
6 1 (1.09%) VPN
Database & Business Intelligence
1 7 (7.61%) SQL Server Reporting Services
2 6 (6.52%) SQL Server Integration Services
3 5 (5.43%) SQL Server
3 5 (5.43%) Tableau
4 1 (1.09%) Azure SQL Database
4 1 (1.09%) Essbase
4 1 (1.09%) MS Access
4 1 (1.09%) MySQL
4 1 (1.09%) Oracle ODI
Development Applications
1 1 (1.09%) Visual Studio
General
1 27 (29.35%) Social Skills
2 12 (13.04%) Analytical Skills
2 12 (13.04%) Finance
3 7 (7.61%) Telecoms
4 6 (6.52%) Marketing
5 5 (5.43%) Presentation Skills
6 4 (4.35%) Manufacturing
6 4 (4.35%) Pharmaceutical
6 4 (4.35%) Public Sector
7 3 (3.26%) Advertising
7 3 (3.26%) Banking
7 3 (3.26%) Law
8 2 (2.17%) Electronics
9 1 (1.09%) Back Office
9 1 (1.09%) Documentation Skills
9 1 (1.09%) Financial Institution
9 1 (1.09%) Front Office
9 1 (1.09%) Portuguese Language
9 1 (1.09%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (4.35%) ARM Templates
2 2 (2.17%) LDAP
3 1 (1.09%) .NET
3 1 (1.09%) FIX Protocol
3 1 (1.09%) WebRTC
Miscellaneous
1 15 (16.30%) Driving Licence
2 5 (5.43%) Data Centre
2 5 (5.43%) Video Conferencing
3 4 (4.35%) NHS
3 4 (4.35%) PKI
3 4 (4.35%) Self-Motivation
4 3 (3.26%) Handset
4 3 (3.26%) Learning Management System
5 2 (2.17%) Data Protection Act
5 2 (2.17%) SWIFT Messaging Network
6 1 (1.09%) FMCG
6 1 (1.09%) Grid Computing
6 1 (1.09%) Taxonomies
6 1 (1.09%) Team-Oriented Environment
6 1 (1.09%) Virtual Team
Operating Systems
1 23 (25.00%) Windows
2 18 (19.57%) Unix
3 16 (17.39%) Windows Server
4 10 (10.87%) Linux
5 9 (9.78%) Mac OS
5 9 (9.78%) Windows 10
6 6 (6.52%) Android
6 6 (6.52%) Apple iOS
7 4 (4.35%) Windows Server 2016
7 4 (4.35%) Windows Server 2019
8 3 (3.26%) Rocky
9 2 (2.17%) Ubuntu
10 1 (1.09%) Mac OS X
10 1 (1.09%) Red Hat Enterprise Linux
Processes & Methodologies
1 25 (27.17%) Problem-Solving
2 20 (21.74%) Customer Service
3 16 (17.39%) ITIL
4 9 (9.78%) Service Management
5 8 (8.70%) Agile
5 8 (8.70%) Migration
6 7 (7.61%) CRM
6 7 (7.61%) ITSM
6 7 (7.61%) Time Management
7 6 (6.52%) Incident Management
8 5 (5.43%) Analytics
8 5 (5.43%) DevOps
8 5 (5.43%) Service Delivery
8 5 (5.43%) Stakeholder Management
9 4 (4.35%) Customer Requirements
9 4 (4.35%) Infrastructure as Code
9 4 (4.35%) Log Analytics
9 4 (4.35%) Multi-Factor Authentication
9 4 (4.35%) Privileged Identity Management
9 4 (4.35%) RBAC
Programming Languages
1 18 (19.57%) Shell Script
2 11 (11.96%) SQL
3 7 (7.61%) PowerShell
4 5 (5.43%) C#
5 4 (4.35%) Bash
5 4 (4.35%) Bicep
5 4 (4.35%) VB
5 4 (4.35%) VBScript
6 3 (3.26%) Python
7 2 (2.17%) Groovy
7 2 (2.17%) Java
8 1 (1.09%) C++
8 1 (1.09%) Objective-C
8 1 (1.09%) Perl
8 1 (1.09%) R
8 1 (1.09%) Swift
8 1 (1.09%) VB.NET
Qualifications
1 27 (29.35%) Security Cleared
2 26 (28.26%) SC Cleared
3 14 (15.22%) Degree
4 8 (8.70%) DV Cleared
5 4 (4.35%) DBS Check
5 4 (4.35%) ITIL Foundation Certificate
6 2 (2.17%) CCNA
6 2 (2.17%) Cisco Certification
6 2 (2.17%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.09%) Accessibility
1 1 (1.09%) Data Quality
1 1 (1.09%) ISO/IEC 27001
System Software
1 20 (21.74%) Active Directory
2 9 (9.78%) Virtual Desktop
3 4 (4.35%) Virtual Machines
Systems Management
1 17 (18.48%) Netcool
2 8 (8.70%) Microsoft Intune
2 8 (8.70%) SCCM
3 5 (5.43%) SCOM
3 5 (5.43%) Single Sign-On
4 4 (4.35%) Active Directory Federation Services
4 4 (4.35%) Check_MK
4 4 (4.35%) Jamf Pro
4 4 (4.35%) Kubernetes
4 4 (4.35%) Nagios
4 4 (4.35%) Puppet
4 4 (4.35%) WSUS
5 2 (2.17%) Cisco CUCM
6 1 (1.09%) ITRS Geneos
Vendors
1 36 (39.13%) Microsoft
2 17 (18.48%) IBM
3 7 (7.61%) ServiceNow
4 5 (5.43%) Avaya
4 5 (5.43%) VMware
5 4 (4.35%) Alteryx
5 4 (4.35%) BeyondTrust
5 4 (4.35%) Cisco
5 4 (4.35%) Oracle
6 3 (3.26%) Red Hat
6 3 (3.26%) SAP
7 2 (2.17%) Citrix
7 2 (2.17%) Google
7 2 (2.17%) Intapp
7 2 (2.17%) Interwoven
8 1 (1.09%) Hyperion
8 1 (1.09%) iManage
8 1 (1.09%) Polycom
8 1 (1.09%) SolarWinds
8 1 (1.09%) Splunk