Hybrid/Remote Service Catalogue Job Trends

Service Catalogue
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Service Catalogue skills. It covers permanent job vacancies from the 6 months leading up to 15 January 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 360 410 426
Rank change year-on-year +50 +16 +202
Permanent jobs citing Service Catalogue 10 27 57
As % of all permanent jobs with remote/hybrid work options 0.066% 0.16% 0.26%
As % of the Processes & Methodologies category 0.075% 0.17% 0.28%
Number of salaries quoted 8 15 51
10th Percentile £46,000 - £36,750
25th Percentile £49,375 £50,500 £42,500
Median annual salary (50th Percentile) £60,000 £64,627 £54,763
Median % change year-on-year -7.16% +18.01% +9.53%
75th Percentile £75,000 £79,375 £68,750
90th Percentile £85,500 £92,000 £89,041
UK median annual salary £62,000 £64,627 £54,763
% change year-on-year -4.06% +18.01% -8.73%

All Process & Methodology Skills
Work from Home

Service Catalogue falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,292 15,442 20,133
As % of all permanent jobs with a WFH option 87.37% 93.78% 93.53%
Number of salaries quoted 8,469 9,092 16,280
10th Percentile £30,000 £36,250 £36,250
25th Percentile £41,925 £47,500 £45,000
Median annual salary (50th Percentile) £60,000 £62,500 £60,000
Median % change year-on-year -4.00% +4.17% -4.00%
75th Percentile £80,000 £82,500 £78,750
90th Percentile £100,000 £100,000 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Catalogue
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Service Catalogue and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Catalogue job vacancy trend for remote/hybrid jobs

Service Catalogue
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Service Catalogue.

Salary distribution trend for jobs with remote/hybrid work options citing Service Catalogue

Service Catalogue
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Catalogue over the 6 months to 15 January 2026.

Service Catalogue salary histogram for jobs with remote/hybrid work options

Service Catalogue
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (30.00%) Microsoft Exchange
1 3 (30.00%) SharePoint
Applications
1 3 (30.00%) Microsoft Excel
1 3 (30.00%) Microsoft Office
Cloud Services
1 5 (50.00%) Microsoft 365
2 4 (40.00%) Azure
3 2 (20.00%) AWS
3 2 (20.00%) Dynamics 365
4 1 (10.00%) Nutanix
4 1 (10.00%) OVHcloud
4 1 (10.00%) Power Platform
Communications & Networking
1 2 (20.00%) SD-WAN
1 2 (20.00%) WAN
2 1 (10.00%) Firewall
2 1 (10.00%) VPN
General
1 3 (30.00%) Back Office
2 1 (10.00%) Banking
2 1 (10.00%) Finance
2 1 (10.00%) Law
2 1 (10.00%) Public Sector
Job Titles
1 4 (40.00%) Service Manager
2 3 (30.00%) Service Desk Manager
3 2 (20.00%) Developer
3 2 (20.00%) ServiceNow Developer
4 1 (10.00%) Architect
4 1 (10.00%) Infrastructure Engineer
4 1 (10.00%) IT Engineer
4 1 (10.00%) IT Manager
4 1 (10.00%) IT Services Manager
4 1 (10.00%) Platform Engineer
4 1 (10.00%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (20.00%) AngularJS
1 2 (20.00%) CSS
1 2 (20.00%) HTML
1 2 (20.00%) REST
1 2 (20.00%) SOAP
2 1 (10.00%) Software Packaging
Miscellaneous
1 5 (50.00%) CMDB
2 2 (20.00%) Hybrid Cloud
3 1 (10.00%) Cloud Native
3 1 (10.00%) SCADA
Operating Systems
1 6 (60.00%) Windows
2 3 (30.00%) Windows 10
2 3 (30.00%) Windows Server
3 1 (10.00%) Linux
Processes & Methodologies
1 7 (70.00%) ITIL
1 7 (70.00%) ITSM
2 5 (50.00%) Asset Management
3 3 (30.00%) Change Management
3 3 (30.00%) Incident Response
3 3 (30.00%) Information Security
3 3 (30.00%) Problem Management
3 3 (30.00%) RBAC
3 3 (30.00%) Security Management
3 3 (30.00%) User Experience
3 3 (30.00%) Workflow
4 2 (20.00%) Customer Service
4 2 (20.00%) Dashboard Development
4 2 (20.00%) Presales
4 2 (20.00%) Problem-Solving
4 2 (20.00%) Roadmaps
4 2 (20.00%) Stakeholder Engagement
4 2 (20.00%) Tech Ops
4 2 (20.00%) Translating Business Requirements
5 1 (10.00%) Customer Engagement
Programming Languages
1 2 (20.00%) JavaScript
2 1 (10.00%) PowerShell
Qualifications
1 1 (10.00%) BPSS Clearance
1 1 (10.00%) Computer Science Degree
1 1 (10.00%) Degree
1 1 (10.00%) ITIL Certification
1 1 (10.00%) SC Cleared
1 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 3 (30.00%) SLA
2 1 (10.00%) ISO/IEC 27001
2 1 (10.00%) NCSC
System Software
1 4 (40.00%) Active Directory
2 1 (10.00%) Hyper-V
2 1 (10.00%) Virtual Desktop
2 1 (10.00%) VMware Infrastructure
Systems Management
1 2 (20.00%) Microsoft Intune
1 2 (20.00%) SCCM
1 2 (20.00%) Terraform
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) ServiceNow
3 1 (10.00%) Cisco
3 1 (10.00%) Citrix
3 1 (10.00%) Juniper
3 1 (10.00%) VMware