IT Support Engineer Contracts

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £210, according to job vacancies posted in the 6 months leading up to 6 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
6 May 2025		 Same period 2024 Same period 2023
Rank 397 410 467
Rank change year-on-year +13 +57 +93
Contract jobs requiring an IT Support Engineer 128 191 257
As % of all contract jobs advertised in the UK 0.44% 0.44% 0.44%
As % of the Job Titles category 0.47% 0.48% 0.46%
Number of daily rates quoted 83 151 167
10th Percentile £140 £125 £133
25th Percentile £163 £143 £150
Median daily rate (50th Percentile) £210 £190 £180
Median % change year-on-year +10.53% +5.56% -8.86%
75th Percentile £255 £250 £259
90th Percentile £393 £300 £343
UK excluding London median daily rate £195 £175 £175
% change year-on-year +11.43% - -6.67%
Number of hourly rates quoted 12 23 22
10th Percentile £18.20 £12.67 £12.13
25th Percentile £18.43 £16.63 £13.86
Median hourly rate £22.73 £20.00 £16.50
Median % change year-on-year +13.65% +21.21% -5.71%
75th Percentile £29.75 £22.65 £22.68
90th Percentile £34.43 £39.75 £29.58
UK excluding London median hourly rate £19.90 £18.14 £16.75
% change year-on-year +9.70% +8.27% -4.29%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,127 40,034 55,895
% of contract IT jobs with a recognized job title 92.50% 92.76% 94.62%
Number of daily rates quoted 17,721 26,064 39,048
10th Percentile £300 £280 £313
25th Percentile £406 £409 £425
Median daily rate (50th Percentile) £514 £525 £540
Median % change year-on-year -2.10% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% +5.26%
Number of hourly rates quoted 1,053 2,665 1,566
10th Percentile £14.14 £12.86 £14.25
25th Percentile £18.50 £16.30 £19.11
Median hourly rate £29.00 £36.50 £45.00
Median % change year-on-year -20.55% -18.89% +90.68%
75th Percentile £62.50 £61.30 £65.75
90th Percentile £75.00 £72.50 £76.00
UK excluding London median hourly rate £28.00 £40.00 £42.00
% change year-on-year -30.00% -4.76% +115.16%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Engineer.

Daily rate trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 6 May 2025.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Engineer.

Hourly rate trend for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 6 May 2025.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 6 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +18 115 £213 +6.25% 146
UK excluding London +6 78 £195 +11.43% 138
London +19 48 £253 +6.42% 24
Work from Home +49 25 £255 +7.37% 37
North of England +9 18 £189 -0.66% 33
South West +35 17 £220 +20.55% 20
South East +29 16 £263 +43.84% 35
North West +17 14 £188 +19.05% 13
Midlands +12 10 £145 -3.33% 27
West Midlands +21 8 £145 -17.14% 6
East of England +18 5 £180 -10.00% 11
Scotland +4 5 £250 +25.00% 6
Wales +2 5 £190 +31.03% 5
Yorkshire +10 4 £210 +5.00% 18
East Midlands -1 2 £125 -16.67% 20
Northern Ireland -7 2 £150 -28.57% 4

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 6 May 2025, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 83 (64.84%) Windows
2 73 (57.03%) Microsoft
3 63 (49.22%) Microsoft 365
4 50 (39.06%) Active Directory
4 50 (39.06%) Social Skills
5 35 (27.34%) Windows 10
6 33 (25.78%) Problem-Solving
7 31 (24.22%) Azure
8 24 (18.75%) Customer Service
9 23 (17.97%) Microsoft Intune
9 23 (17.97%) VPN
10 22 (17.19%) Entra ID
11 21 (16.41%) Service Management
12 20 (15.63%) Finance
13 19 (14.84%) Microsoft Office
14 17 (13.28%) ITSM
14 17 (13.28%) Apple iOS
14 17 (13.28%) Security Cleared
15 16 (12.50%) Analytical Skills
15 16 (12.50%) ITIL
15 16 (12.50%) Onboarding
15 16 (12.50%) Inclusion and Diversity
16 15 (11.72%) SharePoint
16 15 (11.72%) TCP/IP
16 15 (11.72%) Asset Management
17 14 (10.94%) Google
17 14 (10.94%) Microsoft Exchange
18 13 (10.16%) Cybersecurity
19 12 (9.38%) Android
19 12 (9.38%) SC Cleared

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.72%) SharePoint
2 14 (10.94%) Microsoft Exchange
3 2 (1.56%) Apache
3 2 (1.56%) IIS
3 2 (1.56%) Tomcat
4 1 (0.78%) Confluence
4 1 (0.78%) SharePoint 2013
Applications
1 19 (14.84%) Microsoft Office
2 1 (0.78%) MS Visio
Business Applications
1 1 (0.78%) Remedy ITSM
Cloud Services
1 63 (49.22%) Microsoft 365
2 31 (24.22%) Azure
3 22 (17.19%) Entra ID
4 12 (9.38%) Slack
5 11 (8.59%) Asana
6 9 (7.03%) OneDrive
7 7 (5.47%) Google Workspace
7 7 (5.47%) SaaS
8 4 (3.13%) GCP
9 1 (0.78%) AWS
9 1 (0.78%) Cloud Computing
9 1 (0.78%) Mimecast
9 1 (0.78%) Power Platform
9 1 (0.78%) WhatsApp
Communications & Networking
1 23 (17.97%) VPN
2 15 (11.72%) TCP/IP
3 12 (9.38%) Wi-Fi
4 10 (7.81%) DHCP
4 10 (7.81%) DNS
5 9 (7.03%) Firewall
6 7 (5.47%) Remote Desktop
7 6 (4.69%) VoIP
8 3 (2.34%) LAN
9 2 (1.56%) Network Security
9 2 (1.56%) Skype
10 1 (0.78%) NAS
10 1 (0.78%) PBX
10 1 (0.78%) SAN
10 1 (0.78%) Softphone
10 1 (0.78%) VLAN
10 1 (0.78%) WAN
10 1 (0.78%) Wireless
Database & Business Intelligence
1 2 (1.56%) MySQL
1 2 (1.56%) SQL Server
2 1 (0.78%) Power BI
Development Applications
1 8 (6.25%) JIRA
2 2 (1.56%) Jenkins
General
1 50 (39.06%) Social Skills
2 20 (15.63%) Finance
3 16 (12.50%) Analytical Skills
3 16 (12.50%) Inclusion and Diversity
4 10 (7.81%) Public Sector
5 5 (3.91%) Manufacturing
6 4 (3.13%) French Language
7 2 (1.56%) Banking
7 2 (1.56%) Electronics
7 2 (1.56%) Korean Language
7 2 (1.56%) Local Government
7 2 (1.56%) Marketing
7 2 (1.56%) Retail
7 2 (1.56%) Telecoms
8 1 (0.78%) Documentation Skills
8 1 (0.78%) Games
8 1 (0.78%) Legal
8 1 (0.78%) Military
Libraries, Frameworks & Software Standards
1 2 (1.56%) .NET
1 2 (1.56%) LAMP
Miscellaneous
1 16 (12.50%) Onboarding
2 11 (8.59%) Video Conferencing
3 8 (6.25%) Management Information System
4 4 (3.13%) Driving Licence
4 4 (3.13%) Enterprise Software
4 4 (3.13%) iPhone
5 3 (2.34%) CMDB
5 3 (2.34%) Fat Client
5 3 (2.34%) Smartphone
5 3 (2.34%) Thin Client
6 2 (1.56%) Data Centre
6 2 (1.56%) iPad
6 2 (1.56%) Legacy Systems
6 2 (1.56%) Public Cloud
6 2 (1.56%) Team-Oriented Environment
6 2 (1.56%) Virtual Team
7 1 (0.78%) Data Protection Act
7 1 (0.78%) NHS
7 1 (0.78%) Replication
7 1 (0.78%) Self-Motivation
Operating Systems
1 83 (64.84%) Windows
2 35 (27.34%) Windows 10
3 17 (13.28%) Apple iOS
4 12 (9.38%) Android
5 11 (8.59%) Mac OS
6 7 (5.47%) Windows Server
7 5 (3.91%) Linux
8 4 (3.13%) Windows 7
9 1 (0.78%) VMS
9 1 (0.78%) Windows Server 2008
9 1 (0.78%) Windows Server 2012
Processes & Methodologies
1 33 (25.78%) Problem-Solving
2 24 (18.75%) Customer Service
3 21 (16.41%) Service Management
4 17 (13.28%) ITSM
5 16 (12.50%) ITIL
6 15 (11.72%) Asset Management
7 13 (10.16%) Cybersecurity
8 12 (9.38%) Service Delivery
9 9 (7.03%) Mobile Device Management
10 8 (6.25%) Project Management
10 8 (6.25%) Ticket Management
11 7 (5.47%) Computer Science
11 7 (5.47%) Software Licensing
11 7 (5.47%) User Experience
12 6 (4.69%) IT Asset Management
13 5 (3.91%) Incident Management
13 5 (3.91%) Investment Management
13 5 (3.91%) Multi-Factor Authentication
14 4 (3.13%) Artificial Intelligence
14 4 (3.13%) Stakeholder Management
Programming Languages
1 3 (2.34%) PowerShell
1 3 (2.34%) SQL
2 2 (1.56%) PHP
Qualifications
1 17 (13.28%) Security Cleared
2 12 (9.38%) SC Cleared
3 11 (8.59%) Degree
4 8 (6.25%) A+ Certification
4 8 (6.25%) DV Cleared
4 8 (6.25%) Microsoft Certification
5 6 (4.69%) DBS Check
6 2 (1.56%) Dell Certification
6 2 (1.56%) ITIL Certification
6 2 (1.56%) ITIL Foundation Certificate
6 2 (1.56%) Network+ Certification
7 1 (0.78%) Computer Science Degree
Quality Assurance & Compliance
1 8 (6.25%) SLA
2 1 (0.78%) Cyber Essentials
2 1 (0.78%) Cyber Essentials PLUS
2 1 (0.78%) ISO/IEC 27001
2 1 (0.78%) NIST
System Software
1 50 (39.06%) Active Directory
2 4 (3.13%) VMware Infrastructure
3 3 (2.34%) Virtual Desktop
4 2 (1.56%) Docker
4 2 (1.56%) vSphere
5 1 (0.78%) BitLocker
5 1 (0.78%) Firmware
5 1 (0.78%) Hyper-V
5 1 (0.78%) VMware Workstation
Systems Management
1 23 (17.97%) Microsoft Intune
2 8 (6.25%) SCCM
3 2 (1.56%) Autotask
3 2 (1.56%) CASB
3 2 (1.56%) Jamf Pro
3 2 (1.56%) Kubernetes
4 1 (0.78%) Plesk
4 1 (0.78%) WSUS
Vendors
1 73 (57.03%) Microsoft
2 14 (10.94%) Google
3 8 (6.25%) Palo Alto
3 8 (6.25%) ServiceNow
4 7 (5.47%) Dell
4 7 (5.47%) Zscaler
5 6 (4.69%) Cisco
6 4 (3.13%) Apple
6 4 (3.13%) HP
6 4 (3.13%) VMware
7 3 (2.34%) Citrix
8 2 (1.56%) ConnectWise
8 2 (1.56%) Nexthink
8 2 (1.56%) SAP
8 2 (1.56%) SolarWinds
9 1 (0.78%) Meraki
9 1 (0.78%) MobileIron
9 1 (0.78%) Panasonic
9 1 (0.78%) Proofpoint
9 1 (0.78%) Rackspace
168 IT Support Engineer jobs Nationwide