The median annual salary for a Support Specialist was £39,681 in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 614 726 614
Rank change year-on-year +112 -112  
Permanent jobs requiring a Support Specialist 243 228 356
As % of all permanent IT jobs advertised in the UK 0.28% 0.22% 0.33%
As % of the Job Titles category 0.30% 0.23% 0.34%
Number of salaries quoted 211 193 319
Median salary £39,681 £42,500 £37,500
Median salary % change year-on-year -6.63% +13.33%  
90% offered a salary of more than £27,500 £27,850 £20,475
10% offered a salary of more than £60,000 £57,950 £55,000
UK excluding London median salary £36,250 £40,000 £33,000
% change year-on-year -9.37% +21.21%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82231 100619 103475
As % of all permanent IT job vacancies advertised in the UK 96.28% 96.37% 96.63%
Number of salaries quoted 68306 84262 84520
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Support Specialist
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Specialist in the job title.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist.

Salary trend for Support Specialist in the UK

Support Specialist
Salary Histogram

The salary distribution of IT jobs citing Support Specialist over the 3 months to 29 March 2017.

Salary histogram for Support Specialist in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +78 227 £40,000 -5.88% 25
London +79 94 £42,500 -7.10% 8
South East +49 48 £40,001 -5.88% 5
Yorkshire +29 20 £32,500 +0.77% 2
East of England +10 18 £35,500 -31.06% 1
West Yorkshire +12 17 £32,500 +0.77% 2
City of London +38 16 £55,000 - 1
Berkshire +37 16 £46,250 -3.64%
West Midlands +35 12 £35,000 -5.40% 1
South West +31 12 £35,000 +10.23% 6
North West -1 12 £47,125 +68.30%
Leeds +8 10 £37,000 -1.33% 1
Surrey +39 9 £47,500 +26.66% 1
Solihull - 9 £35,000 - 1
Reading +29 8 £51,250 +2.50%
Essex +20 8 £27,500 -38.88%
East Midlands +5 8 £25,500 -30.61% 1
Manchester -22 8 £47,500 +69.64%
Hampshire +25 7 £33,500 -10.06%
Scotland +25 5 £21,000 -51.72%
Hertfordshire +1 5 £48,750 -11.36% 1
Gloucestershire - 5 £35,000 -
Leicestershire - 5 £21,000 - 1
Romford - 5 £29,000 -
Leicester - 5 £21,000 - 1
Suffolk +29 4 £33,000 +1.53%
West Sussex -5 4 £34,500 -18.82% 1
Cheshire - 4 £46,750 -
Gloucester - 4 £35,000 -
Knutsford - 4 £46,750 -

Support Specialist Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Specialist in the job title.

1 180 (38.96%) Windows
2 140 (30.30%) SQL
3 129 (27.92%) Linux
4 127 (27.49%) Microsoft
5 120 (25.97%) Finance
6 91 (19.70%) Active Directory
7 90 (19.48%) SQL Server
8 86 (18.61%) Windows Server
9 80 (17.32%) ITIL
10 76 (16.45%) Unix
11 70 (15.15%) MS Excel
12 66 (14.29%) Degree
13 63 (13.64%) Oracle
14 52 (11.26%) VMware
14 52 (11.26%) .NET
15 44 (9.52%) Java
15 44 (9.52%) JavaScript
16 39 (8.44%) C#
16 39 (8.44%) TCP/IP
17 38 (8.23%) Banking
18 37 (8.01%) LAN
18 37 (8.01%) Analytical Skills
19 36 (7.79%) Web Services
20 35 (7.58%) MS Office
21 34 (7.36%) DNS
21 34 (7.36%) Office 365
22 33 (7.14%) Firewall
23 31 (6.71%) SharePoint
23 31 (6.71%) Windows 7
24 30 (6.49%) Incident Management

Support Specialist Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (6.71%) SharePoint
2 30 (6.49%) IIS
3 25 (5.41%) MS Exchange
4 16 (3.46%) Exchange Server 2013
5 15 (3.25%) WebLogic
6 14 (3.03%) Elasticsearch
7 12 (2.60%) Exchange Server 2010
7 12 (2.60%) WebSphere
8 10 (2.16%) Oracle SOA Suite
8 10 (2.16%) Skype for Business
9 9 (1.95%) Oracle Service Bus
10 7 (1.52%) BizTalk Server
10 7 (1.52%) Blackberry Enterprise Server
11 5 (1.08%) CMS
11 5 (1.08%) JBoss
11 5 (1.08%) Tomcat
12 4 (0.87%) Documentum
13 2 (0.43%) Apache
13 2 (0.43%) CICS
14 1 (0.22%) WebSphere Application Server
Applications
1 70 (15.15%) MS Excel
2 35 (7.58%) MS Office
3 1 (0.22%) InfoPath
3 1 (0.22%) Spreadsheet
Business Applications
1 13 (2.81%) Dynamics CRM
2 10 (2.16%) SAP CO
2 10 (2.16%) SAP FI
2 10 (2.16%) SAP FI/CO
3 5 (1.08%) BusinessWorks
4 4 (0.87%) Dynamics AX
4 4 (0.87%) Northgate Housing
5 3 (0.65%) Dynamics NAV
5 3 (0.65%) Oracle EBS
5 3 (0.65%) Oracle EBS R12
5 3 (0.65%) SAP ERP
5 3 (0.65%) SAP MM
5 3 (0.65%) SAP SRM
6 2 (0.43%) HFM
6 2 (0.43%) Temenos T24
6 2 (0.43%) Unit4 Business World
7 1 (0.22%) Hyperion Planning
7 1 (0.22%) Maximo
7 1 (0.22%) SAP Business One
7 1 (0.22%) Visualfiles
Cloud Services
1 34 (7.36%) Office 365
2 23 (4.98%) Microsoft Azure
3 7 (1.52%) Amazon AWS
3 7 (1.52%) SaaS
4 5 (1.08%) IaaS
5 2 (0.43%) Mimecast
5 2 (0.43%) Veeva
6 1 (0.22%) Cloud Computing
6 1 (0.22%) Virtual Private Cloud
Communications & Networking
1 39 (8.44%) TCP/IP
2 37 (8.01%) LAN
3 34 (7.36%) DNS
4 33 (7.14%) Firewall
5 30 (6.49%) DHCP
6 24 (5.19%) VoIP
7 21 (4.55%) Internet
8 18 (3.90%) WAN
9 16 (3.46%) Wi-Fi
10 13 (2.81%) VPN
11 11 (2.38%) Asterisk PBX
11 11 (2.38%) Broadband
11 11 (2.38%) SAN
12 9 (1.95%) HTTP
12 9 (1.95%) Multicast
12 9 (1.95%) Wireless
13 7 (1.52%) VLAN
14 6 (1.30%) IP Telephony
14 6 (1.30%) Network Security
15 5 (1.08%) Cisco ASA
Database & Business Intelligence
1 90 (19.48%) SQL Server
2 22 (4.76%) Relational Database
3 14 (3.03%) SQL Server 2008
4 13 (2.81%) Oracle BI EE
4 13 (2.81%) SQL Server Integration Services
4 13 (2.81%) SQL Server Reporting Services
5 11 (2.38%) Crystal Reports
5 11 (2.38%) Oracle Database
6 9 (1.95%) Hadoop
6 9 (1.95%) Oracle Database 12c
6 9 (1.95%) SQL Server 2012
6 9 (1.95%) SQL Server 2014
7 7 (1.52%) DB2
7 7 (1.52%) MySQL
7 7 (1.52%) Oracle Reports
8 4 (0.87%) InfluxDB
8 4 (0.87%) Informix
9 3 (0.65%) Amazon Redshift
9 3 (0.65%) PostgreSQL
9 3 (0.65%) RDBMS
Development Applications
1 5 (1.08%) JIRA
2 4 (0.87%) Team Foundation Server
3 2 (0.43%) Visual Studio
4 1 (0.22%) Ant
4 1 (0.22%) Git (software)
4 1 (0.22%) Jenkins
4 1 (0.22%) Maven
4 1 (0.22%) MSI
4 1 (0.22%) Subversion
General
1 120 (25.97%) Finance
2 38 (8.23%) Banking
3 16 (3.46%) Telecoms
4 13 (2.81%) Advertising
5 10 (2.16%) French Language
5 10 (2.16%) Games
5 10 (2.16%) Legal
5 10 (2.16%) Retail
6 9 (1.95%) Financial Institution
6 9 (1.95%) German Language
6 9 (1.95%) Investment Banking
7 6 (1.30%) Marketing
8 5 (1.08%) Law
8 5 (1.08%) Manufacturing
8 5 (1.08%) Pharmaceutical
9 4 (0.87%) Corporate Banking
10 3 (0.65%) Back Office
10 3 (0.65%) Publishing
11 2 (0.43%) Front Office
12 1 (0.22%) Private Banking
Libraries, Frameworks & Software Standards
1 52 (11.26%) .NET
2 36 (7.79%) Web Services
3 26 (5.63%) XML
4 23 (4.98%) Middleware
5 16 (3.46%) JSON
5 16 (3.46%) SOAP
6 15 (3.25%) HTML
7 12 (2.60%) CSS
8 10 (2.16%) REST
9 9 (1.95%) ASP.NET
10 8 (1.73%) Oracle Fusion
11 6 (1.30%) XML Messaging
11 6 (1.30%) XSLT
12 5 (1.08%) MSMQ
12 5 (1.08%) Rendezvous
12 5 (1.08%) RESTful
12 5 (1.08%) TIBCO EMS
12 5 (1.08%) XML Schema
13 4 (0.87%) WCF
14 3 (0.65%) SAP Business Workflow
Miscellaneous
1 37 (8.01%) Analytical Skills
2 17 (3.68%) Management Information System
3 15 (3.25%) Computer Science
4 14 (3.03%) EPoS
5 11 (2.38%) Handset
6 10 (2.16%) Enterprise Software
7 9 (1.95%) Data Centre
7 9 (1.95%) Hedge funds
8 8 (1.73%) Blackberry
8 8 (1.73%) Clustering
8 8 (1.73%) Driving Licence
8 8 (1.73%) Foreign Exchange (FX)
8 8 (1.73%) Mainframe
8 8 (1.73%) SWIFT
9 5 (1.08%) Derivative
9 5 (1.08%) Equities
10 4 (0.87%) CMDB
11 3 (0.65%) Life Science
11 3 (0.65%) PACS
11 3 (0.65%) Video Conferencing
Operating Systems
1 180 (38.96%) Windows
2 129 (27.92%) Linux
3 86 (18.61%) Windows Server
4 76 (16.45%) Unix
5 31 (6.71%) Windows 7
6 26 (5.63%) Windows Server 2008
7 24 (5.19%) Windows Server 2012
8 20 (4.33%) AIX
9 18 (3.90%) Solaris
10 17 (3.68%) Windows 8
11 14 (3.03%) Windows 10
12 12 (2.60%) Mac OS X
13 11 (2.38%) Android
13 11 (2.38%) CentOS
14 8 (1.73%) Red Hat Enterprise Linux
15 7 (1.52%) Mac OS
16 5 (1.08%) Apple iOS
16 5 (1.08%) HPUX
16 5 (1.08%) Ubuntu
16 5 (1.08%) Windows XP
Processes & Methodologies
1 80 (17.32%) ITIL
2 30 (6.49%) Incident Management
3 29 (6.28%) Agile Software Development
4 26 (5.63%) SDLC
5 25 (5.41%) Problem Management
6 23 (4.98%) CRM
7 19 (4.11%) Service Management
8 16 (3.46%) Cybersecurity
8 16 (3.46%) User Acceptance Testing
9 15 (3.25%) Workflow
10 14 (3.03%) Change Management
10 14 (3.03%) Continuous Improvement
10 14 (3.03%) Document Management
10 14 (3.03%) E-Commerce
10 14 (3.03%) High Availability
10 14 (3.03%) Load Balancing
10 14 (3.03%) Performance Management
10 14 (3.03%) Performance Monitoring
11 13 (2.81%) System Integration Testing
11 13 (2.81%) Time Management
Programming Languages
1 140 (30.30%) SQL
2 44 (9.52%) Java
2 44 (9.52%) JavaScript
3 39 (8.44%) C#
4 26 (5.63%) PowerShell
5 24 (5.19%) Python
6 22 (4.76%) Perl
6 22 (4.76%) Shell Script
7 20 (4.33%) T-SQL
8 16 (3.46%) VBScript
9 11 (2.38%) C++
10 7 (1.52%) Bash Shell
11 6 (1.30%) C
12 5 (1.08%) VB
13 4 (0.87%) PHP
13 4 (0.87%) PL/SQL
13 4 (0.87%) VB.NET
14 3 (0.65%) TypeScript
15 2 (0.43%) COBOL
15 2 (0.43%) VBA
Qualifications
1 66 (14.29%) Degree
2 21 (4.55%) Microsoft Certification
3 12 (2.60%) Cisco Certification
4 11 (2.38%) ITIL Certification
5 10 (2.16%) CISSP
6 9 (1.95%) MCSE
6 9 (1.95%) Security Cleared
7 7 (1.52%) CCNP
8 6 (1.30%) CEH
8 6 (1.30%) DV Cleared
8 6 (1.30%) GCIA
8 6 (1.30%) MCDST
8 6 (1.30%) MCSA
8 6 (1.30%) SC Cleared
9 5 (1.08%) CCNA
10 4 (0.87%) MCP
11 3 (0.65%) A+ Certification
11 3 (0.65%) HNC
11 3 (0.65%) HND
11 3 (0.65%) MCITP
Quality Assurance & Compliance
1 29 (6.28%) SLA
2 21 (4.55%) QA
3 3 (0.65%) HL7
3 3 (0.65%) PCI DSS
4 1 (0.22%) BS25999
4 1 (0.22%) Data Quality
4 1 (0.22%) ISO/IEC 27001
4 1 (0.22%) PMO
System Software
1 91 (19.70%) Active Directory
2 25 (5.41%) VMware Infrastructure
3 17 (3.68%) Hyper-V
4 8 (1.73%) XenApp
5 6 (1.30%) XenDesktop
6 4 (0.87%) Virtual Servers
6 4 (0.87%) VMware ESX
7 3 (0.65%) XenServer
8 2 (0.43%) Firmware
8 2 (0.43%) Virtual Machines
9 1 (0.22%) BitLocker
9 1 (0.22%) Microsoft Virtual Server
9 1 (0.22%) Samba
9 1 (0.22%) Terminal Services
9 1 (0.22%) VMware ESXi
9 1 (0.22%) VMware Server
Systems Management
1 29 (6.28%) SCCM
2 9 (1.95%) Grafana
3 8 (1.73%) Backup Exec
4 7 (1.52%) SCOM
5 6 (1.30%) Kibana
5 6 (1.30%) WSUS
6 5 (1.08%) NetBackup
6 5 (1.08%) TIBCO Hawk
7 4 (0.87%) Ganglia
7 4 (0.87%) HP NNM
7 4 (0.87%) Microsoft Data Protection Manager
7 4 (0.87%) Netcool
8 3 (0.65%) AirWatch
8 3 (0.65%) EMC NetWorker
8 3 (0.65%) Norton AntiVirus
8 3 (0.65%) PaperCut
8 3 (0.65%) SafeCom
9 2 (0.43%) McAfee ePO
10 1 (0.22%) Microsoft Intune
10 1 (0.22%) Puppet
Vendors
1 127 (27.49%) Microsoft
2 63 (13.64%) Oracle
3 52 (11.26%) VMware
4 30 (6.49%) Red Hat
5 26 (5.63%) Cisco
6 23 (4.98%) Citrix
7 22 (4.76%) SAP
8 17 (3.68%) IBM
9 13 (2.81%) Siebel
10 12 (2.60%) HP
11 11 (2.38%) BroadSoft
11 11 (2.38%) Remedy
12 10 (2.16%) Veeam
13 9 (1.95%) Adobe
13 9 (1.95%) EMC
13 9 (1.95%) Juniper
13 9 (1.95%) Sybase
14 8 (1.73%) CommVault
14 8 (1.73%) NetApp
14 8 (1.73%) Veritas
Crawley, West Sussex
Senitor Associates
Salary: £45000 per annum
Posted: 13 hours ago
Wetherby, West Yorkshire
ReThink Recruitment
Salary: £29000 - £34000 per annum + 18% pension, generous holidays
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £30000.00 per annum
Posted: 2 days ago
Bristol, Avon
Sanderson
Salary: £30000 - £45000 per annum + Benefits
Posted: Yesterday
London
XIST4 IT LIMITED
Salary: £40-48,000 + Bens
Posted: 2 days ago
Central London / West End
Xist4 IT Recruitment
Salary: £40-48,000 + Bens
Posted: 2 days ago
Poole, Dorset
Nicoll Curtin
Salary: £40000 - £50000 per annum + Bonus + Excellent benefits
Posted: Yesterday
Leeds, West Yorkshire
Burns Sheehan
Salary: £35000 - £45000 per annum
Posted: 6 days ago
Solihull, West Midlands (County)
Opus Recruitment Solutions Ltd
Salary: £36000 per annum, Benefits extensive benefits
Posted: Yesterday
Milton Keynes
Recruitment Genius Ltd
Salary: £35000 - £45000 per annum
Posted: 8 days ago
Brighton, East Sussex
St Giles International
Salary: £25,000 per annum
Posted: 7 days ago
England
Nigel Frank International
Salary: £35000 - £40000 per annum + benefits!
Posted: 5 days ago
City, London
Harrington Starr
Salary: £35000 - £55000 per annum + Bonus + Benefits + Training
Posted: 5 days ago
East London
Clifford Chance London Limited
Salary: Competitive plus Benefits
Posted: 6 days ago
Bristol, Avon
Sanderson
Salary: £30000 - £45000 per annum + Benefits
Posted: 5 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + on-call allowance plus benefits
Posted: 5 days ago
Staines
Ampersand Consulting
Salary: £55000 per annum + Benefits and Pension
Posted: 13 days ago
HARROW
Next Ventures Limited
Salary: £0 - £60,000 per year
Posted: 6 days ago
Leicester
Next Ventures Limited
Salary: £0 - £45,000 per year
Posted: 7 days ago
London
Cognizant
Posted: 13 days ago
South West England
Boss ERP Consulting
Posted: 26 days ago
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £21,909 to £35,225 per annum
Posted: 12 days ago
Bristol, Avon
Morson International
Salary: £40000 - £45000 per annum + excellent benefits
Posted: 27 days ago
Exmouth, Devon
Experis Ltd
Salary: benefits
Posted: 2 days ago