The median annual salary for a Support Specialist was £37,500 in advertised job vacancies during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 679 626 629
Rank change year-on-year -53 +3  
Permanent jobs requiring a Support Specialist 214 313 372
As % of all permanent IT jobs advertised in the UK 0.24% 0.32% 0.34%
As % of the Job Titles category 0.25% 0.33% 0.35%
Number of salaries quoted 188 240 293
Median salary £37,500 £39,500 £36,500
Median salary % change year-on-year -5.06% +8.21%  
90% offered a salary of more than £26,800 £27,500 £23,700
10% offered a salary of more than £55,000 £60,000 £53,600
UK excluding London median salary £37,500 £36,000 £35,000
% change year-on-year +4.16% +2.85%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85544 95045 105654
As % of all permanent IT job vacancies advertised in the UK 95.95% 96.52% 96.56%
Number of salaries quoted 69856 80154 87088
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Specialist
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Specialist in the job title.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist.

Salary trend for Support Specialist in the UK

Support Specialist
Salary Histogram

The salary distribution of IT jobs citing Support Specialist over the 3 months to 27 June 2017.

Salary histogram for Support Specialist in the UK

Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 206 £37,500 -6.25% 28
London +18 76 £44,000 -20.00% 6
South East -37 44 £38,750 +3.33% 5
East of England +13 40 £30,500 -46.95% 2
West Sussex +12 25 £40,000 -5.88% 1
Crawley +18 21 £43,500 -8.42%
West Yorkshire +14 18 £27,500 -12.69% 5
Yorkshire -1 18 £27,500 -12.69% 7
City of London +22 17 £56,250 +2.27% 3
Leeds +14 16 £27,500 -29.48% 1
Suffolk - 13 £30,000 -
South West -16 10 £43,750 +25.00% 3
Ipswich - 10 £30,000 -
Cambridgeshire - 10 £37,500 -
Cambridge - 9 £37,500 -
Hertfordshire -6 8 £25,000 -58.33% 2
Hampshire -8 8 £29,750 -2.45% 1
North West -36 8 £37,500 -16.66% 1
West Midlands +3 7 £45,000 +63.63% 2
Dorset -1 7 £45,000 +28.57%
Poole -4 6 £45,000 +28.57%
Cheshire -26 6 £37,500 +108.33%
Bedfordshire +21 5 £47,500 +66.66%
Hemel Hempstead - 5 £25,000 -
Birmingham +9 4 £50,000 +81.81% 1
Wales +7 4 £55,000 +64.17%
Essex +1 4 £27,500 -42.10%
Surrey +27 3 £36,000 -24.21% 1
East Midlands +13 3 £37,500 +7.14% 2
Southampton -14 3 £25,000 -18.03%

Support Specialist Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 June 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Specialist in the job title.

1 180 (39.56%) Windows
2 153 (33.63%) SQL
3 125 (27.47%) Microsoft
4 95 (20.88%) Linux
5 94 (20.66%) SQL Server
6 91 (20.00%) Windows Server
7 90 (19.78%) Finance
8 76 (16.70%) ITIL
9 70 (15.38%) Active Directory
10 59 (12.97%) .NET
11 54 (11.87%) Unix
11 54 (11.87%) CRM
12 52 (11.43%) Java
13 49 (10.77%) SharePoint
14 48 (10.55%) VMware
15 47 (10.33%) Degree
16 43 (9.45%) Dynamics CRM
16 43 (9.45%) Oracle
17 40 (8.79%) JavaScript
18 39 (8.57%) C#
19 35 (7.69%) Firewall
19 35 (7.69%) Agile Software Development
20 34 (7.47%) Analytical Skills
21 32 (7.03%) IIS
22 31 (6.81%) Problem Management
22 31 (6.81%) Office 365
23 30 (6.59%) Banking
24 29 (6.37%) HTML
25 28 (6.15%) SAP
26 27 (5.93%) Python

Support Specialist Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (10.77%) SharePoint
2 32 (7.03%) IIS
3 20 (4.40%) MS Exchange
4 9 (1.98%) Exchange Server 2010
4 9 (1.98%) Exchange Server 2013
5 8 (1.76%) BizTalk Server
5 8 (1.76%) Blackberry Enterprise Server
6 6 (1.32%) CMS
7 5 (1.10%) Documentum
7 5 (1.10%) Skype for Business
7 5 (1.10%) WebLogic
8 4 (0.88%) IBM HTTP Server
8 4 (0.88%) Oracle HTTP Server
9 3 (0.66%) JBoss
9 3 (0.66%) Tomcat
9 3 (0.66%) WebSphere
10 2 (0.44%) Apache
10 2 (0.44%) CICS
10 2 (0.44%) Elasticsearch
11 1 (0.22%) SharePoint 2013
Applications
1 23 (5.05%) Microsoft Office
2 12 (2.64%) Microsoft Excel
3 3 (0.66%) Spreadsheet
Business Applications
1 43 (9.45%) Dynamics CRM
2 13 (2.86%) SAP CO
2 13 (2.86%) SAP FI
2 13 (2.86%) SAP FI/CO
3 7 (1.54%) SAP MM
4 4 (0.88%) Dynamics NAV
4 4 (0.88%) SAP ERP
4 4 (0.88%) SAP SRM
4 4 (0.88%) Unit4 Business World
5 3 (0.66%) Dynamics AX
5 3 (0.66%) Northgate Housing
5 3 (0.66%) SAP cProjects
5 3 (0.66%) SAP Forecasting and Replenishment
5 3 (0.66%) SAP PLM
5 3 (0.66%) SAP Retail
5 3 (0.66%) SAP WM
6 2 (0.44%) Bloomberg TOMS
6 2 (0.44%) Movex
6 2 (0.44%) Oracle CRM
6 2 (0.44%) Temenos T24
Cloud Services
1 31 (6.81%) Office 365
2 26 (5.71%) Microsoft Azure
3 17 (3.74%) SaaS
4 8 (1.76%) IaaS
5 6 (1.32%) Amazon AWS
6 3 (0.66%) Azure Active Directory
6 3 (0.66%) PaaS
6 3 (0.66%) Veeva
7 2 (0.44%) Cloud Computing
7 2 (0.44%) Mimecast
7 2 (0.44%) Slack
8 1 (0.22%) Dropbox
8 1 (0.22%) Dynamics 365
8 1 (0.22%) G Suite
8 1 (0.22%) OneDrive
8 1 (0.22%) Sumo Logic
8 1 (0.22%) Trello
8 1 (0.22%) Virtual Private Cloud
Communications & Networking
1 35 (7.69%) Firewall
2 26 (5.71%) DNS
3 23 (5.05%) DHCP
4 21 (4.62%) LAN
5 18 (3.96%) VoIP
6 17 (3.74%) Internet
6 17 (3.74%) TCP/IP
6 17 (3.74%) Wi-Fi
7 13 (2.86%) Asterisk PBX
7 13 (2.86%) Broadband
8 11 (2.42%) Multicast
9 9 (1.98%) HTTP
10 8 (1.76%) VPN
10 8 (1.76%) WebEx
11 7 (1.54%) Network Security
11 7 (1.54%) Remote Desktop
11 7 (1.54%) SAN
11 7 (1.54%) WAN
12 5 (1.10%) Wireless
13 4 (0.88%) FTP
Database & Business Intelligence
1 94 (20.66%) SQL Server
2 20 (4.40%) Crystal Reports
3 19 (4.18%) Relational Database
4 15 (3.30%) SQL Server Integration Services
5 12 (2.64%) SQL Server 2008
5 12 (2.64%) SQL Server Reporting Services
6 10 (2.20%) SQL Server 2012
7 9 (1.98%) Oracle Database
8 7 (1.54%) Hadoop
8 7 (1.54%) MySQL
9 6 (1.32%) DB2
9 6 (1.32%) SQL Server 2014
10 5 (1.10%) Oracle BI EE
11 4 (0.88%) Informix
11 4 (0.88%) Oracle Reports
11 4 (0.88%) PostgreSQL
12 3 (0.66%) Oracle Database 10g
12 3 (0.66%) RDBMS
13 2 (0.44%) Data Warehouse
13 2 (0.44%) Oracle Database 11g
Development Applications
1 9 (1.98%) JIRA
2 4 (0.88%) Ant
2 4 (0.88%) Jenkins
2 4 (0.88%) Maven
2 4 (0.88%) Subversion
2 4 (0.88%) Team Foundation Server
3 2 (0.44%) Visual Studio
4 1 (0.22%) Git (software)
4 1 (0.22%) MSI
4 1 (0.22%) Rational DOORS
General
1 90 (19.78%) Finance
2 30 (6.59%) Banking
3 21 (4.62%) Retail
4 17 (3.74%) Telecoms
5 11 (2.42%) Games
6 9 (1.98%) Investment Banking
6 9 (1.98%) Marketing
7 8 (1.76%) French Language
8 7 (1.54%) Legal
9 6 (1.32%) Back Office
9 6 (1.32%) Financial Institution
9 6 (1.32%) German Language
10 5 (1.10%) Advertising
10 5 (1.10%) Law
10 5 (1.10%) Manufacturing
11 3 (0.66%) Pharmaceutical
11 3 (0.66%) Publishing
12 2 (0.44%) Corporate Banking
12 2 (0.44%) Electronics
12 2 (0.44%) Front Office
Libraries, Frameworks & Software Standards
1 59 (12.97%) .NET
2 29 (6.37%) HTML
3 24 (5.27%) Middleware
4 23 (5.05%) ASP.NET
5 21 (4.62%) CSS
6 20 (4.40%) XML
7 16 (3.52%) JSON
8 15 (3.30%) Web Services
9 9 (1.98%) J2EE
9 9 (1.98%) jQuery
9 9 (1.98%) REST
10 8 (1.76%) FIX Protocol
10 8 (1.76%) SOAP
11 7 (1.54%) RESTful
12 5 (1.10%) Java EE
13 4 (0.88%) SAP Business Workflow
13 4 (0.88%) Spring
13 4 (0.88%) Struts
13 4 (0.88%) WCF
13 4 (0.88%) XSL
Miscellaneous
1 34 (7.47%) Analytical Skills
2 16 (3.52%) Computer Science
3 15 (3.30%) EPoS
4 13 (2.86%) Handset
4 13 (2.86%) Management Information System
5 12 (2.64%) Driving Licence
6 10 (2.20%) Blackberry
6 10 (2.20%) SWIFT
7 9 (1.98%) Fintech
7 9 (1.98%) User Experience
8 7 (1.54%) Clustering
9 6 (1.32%) Data Centre
9 6 (1.32%) Hedge funds
10 5 (1.10%) CMDB
10 5 (1.10%) Foreign Exchange (FX)
10 5 (1.10%) HP Storage
10 5 (1.10%) Mainframe
10 5 (1.10%) Video Conferencing
11 4 (0.88%) Enterprise Cloud
12 3 (0.66%) Enterprise Software
Operating Systems
1 180 (39.56%) Windows
2 95 (20.88%) Linux
3 91 (20.00%) Windows Server
4 54 (11.87%) Unix
5 23 (5.05%) Windows 7
6 20 (4.40%) Windows Server 2012
7 19 (4.18%) Android
8 18 (3.96%) Windows Server 2008
9 15 (3.30%) Windows 10
10 14 (3.08%) Mac OS X
11 13 (2.86%) Apple iOS
12 11 (2.42%) Red Hat Enterprise Linux
13 10 (2.20%) Windows 8
14 9 (1.98%) AIX
15 8 (1.76%) Mac OS
16 7 (1.54%) Solaris
16 7 (1.54%) Windows Mobile
17 5 (1.10%) HPUX
18 4 (0.88%) SUSE
18 4 (0.88%) Windows Server 2003
Processes & Methodologies
1 76 (16.70%) ITIL
2 54 (11.87%) CRM
3 35 (7.69%) Agile Software Development
4 31 (6.81%) Problem Management
5 26 (5.71%) Incident Management
6 22 (4.84%) Change Management
7 20 (4.40%) Document Management
8 19 (4.18%) Workflow
9 18 (3.96%) ITIL V3
10 17 (3.74%) Change Control
11 16 (3.52%) Procure-to-Pay
12 15 (3.30%) E-Commerce
12 15 (3.30%) Release Management
12 15 (3.30%) Service Management
13 14 (3.08%) ERP
14 13 (2.86%) Root Cause Analysis
15 12 (2.64%) Line Management
15 12 (2.64%) User Acceptance Testing
16 11 (2.42%) Continuous Improvement
16 11 (2.42%) SDLC
Programming Languages
1 153 (33.63%) SQL
2 52 (11.43%) Java
3 40 (8.79%) JavaScript
4 39 (8.57%) C#
5 27 (5.93%) Python
6 24 (5.27%) T-SQL
7 21 (4.62%) Perl
8 19 (4.18%) PHP
9 17 (3.74%) PowerShell
10 15 (3.30%) C++
11 14 (3.08%) PL/SQL
12 13 (2.86%) Ruby
13 12 (2.64%) Shell Script
14 11 (2.42%) C
15 6 (1.32%) VBScript
16 5 (1.10%) Bash Shell
17 4 (0.88%) TypeScript
17 4 (0.88%) VB
17 4 (0.88%) VB.NET
18 3 (0.66%) VBA
Qualifications
1 47 (10.33%) Degree
2 15 (3.30%) Computer Science Degree
2 15 (3.30%) Microsoft Certification
3 7 (1.54%) MCDST
3 7 (1.54%) Security Cleared
4 6 (1.32%) ITIL Certification
4 6 (1.32%) SC Cleared
5 5 (1.10%) DV Cleared
5 5 (1.10%) MCSE
6 4 (0.88%) CCNA
6 4 (0.88%) Cisco Certification
6 4 (0.88%) MCSA
6 4 (0.88%) PRINCE2 Certification
7 3 (0.66%) MCP
7 3 (0.66%) Six Sigma Black Belt
8 2 (0.44%) A+ Certification
8 2 (0.44%) CEH
8 2 (0.44%) CISSP
8 2 (0.44%) GCIA
8 2 (0.44%) MCITP
Quality Assurance & Compliance
1 18 (3.96%) SLA
2 14 (3.08%) QA
3 12 (2.64%) HL7
4 6 (1.32%) ISO/IEC 27001
5 4 (0.88%) BS25999
5 4 (0.88%) Data Quality
5 4 (0.88%) ISO/IEC 20000
6 3 (0.66%) PCI DSS
7 1 (0.22%) GDPR
7 1 (0.22%) PMO
System Software
1 70 (15.38%) Active Directory
2 24 (5.27%) VMware Infrastructure
3 15 (3.30%) Hyper-V
4 7 (1.54%) VMware ESXi
5 6 (1.32%) XenDesktop
6 5 (1.10%) Firmware
6 5 (1.10%) XenApp
7 2 (0.44%) ClearTrust
7 2 (0.44%) Terminal Services
7 2 (0.44%) Virtual Servers
7 2 (0.44%) vSphere
7 2 (0.44%) XenServer
8 1 (0.22%) Forefront TMG
8 1 (0.22%) Microsoft Virtual Server
8 1 (0.22%) Oracle RAC
8 1 (0.22%) Terminal Server
8 1 (0.22%) UAG
8 1 (0.22%) Virtual Desktop
8 1 (0.22%) Virtual Machines
8 1 (0.22%) VMware Server
Systems Management
1 14 (3.08%) SCCM
2 8 (1.76%) Puppet
2 8 (1.76%) SCOM
3 6 (1.32%) WSUS
4 5 (1.10%) Backup Exec
4 5 (1.10%) Graphite
5 4 (0.88%) Ansible
5 4 (0.88%) NetBackup
5 4 (0.88%) Opscode Chef
5 4 (0.88%) Opsview
6 3 (0.66%) EMC NetWorker
6 3 (0.66%) Microsoft Intune
6 3 (0.66%) PaperCut
6 3 (0.66%) SafeCom
6 3 (0.66%) ServiceCenter
7 2 (0.44%) Ganglia
7 2 (0.44%) Grafana
7 2 (0.44%) Netcool
7 2 (0.44%) Norton AntiVirus
7 2 (0.44%) Tivoli
Vendors
1 125 (27.47%) Microsoft
2 48 (10.55%) VMware
3 43 (9.45%) Oracle
4 28 (6.15%) SAP
5 22 (4.84%) Red Hat
6 20 (4.40%) Cisco
7 19 (4.18%) Citrix
8 13 (2.86%) BroadSoft
8 13 (2.86%) HP
9 12 (2.64%) Dell
10 11 (2.42%) Google
10 11 (2.42%) NetApp
11 10 (2.20%) Veeam
12 9 (1.98%) Adobe
12 9 (1.98%) Apple
12 9 (1.98%) Sybase
13 8 (1.76%) IBM
14 7 (1.54%) EMC
14 7 (1.54%) LANDesk
14 7 (1.54%) Veritas
Leeds, West Yorkshire
Imperative People
Salary: £29000 - £34000.00 per annum + Bens
Posted: 16 hours ago
Nottingham, Nottinghamshire
Itecco
Salary: £30000 - £35000 per annum + Fantastic Benefits
Posted: 14 hours ago
City, London
I3
Salary: £50000 - £55000 per annum + benefits
Posted: 16 hours ago
Boston Spa, Yorkshire
Imperative People
Salary: Bens
Posted: Yesterday
Guildford, Surrey
Reflex Computer Recruitment
Salary: £35000 - £45000 per annum + On Call Allowance + bens
Posted: 8 hours ago
Hatfield, Hertfordshire
The Bridge Ltd
Salary: From £55,000 to £65,000 per annum + Car Allowance + Bonus + Bens
Posted: 15 hours ago
City of London
Talent Point
Salary: £25000 - £28000 per annum
Posted: 8 days ago
London
Spring Technology
Salary: Ben
Posted: 5 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 4 days ago
Gloucestershire
ISL
Salary: £20000.00 - £22000.00 per annum
Posted: 5 days ago
Bradford, West Yorkshire
ReThink Recruitment
Salary: £38000.00 per annum + Bonus + Pension & Onsite gym
Posted: 5 days ago
Hertfordshire
IQ Public Sector
Salary: £28000 - £34000 per annum
Posted: 12 days ago
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Salary: From £31,000 to £40,000 per annum
Posted: 4 days ago
London
JM
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Glasgow, Lanarkshire
FT Select
Salary: From £40,000 to £50,000 per annum + on call allowance & benefits
Posted: 5 days ago
Skipton, North Yorkshire
Skipton Building Society Charitable Foundation
Salary: £32,500
Posted: 16 days ago
Bradford
Provident Financial Management Services
Salary: 7% Bonus + Pension & Onsite gm
Posted: 12 days ago
Manchester, Lancashire
Posilan Ltd
Salary: From £17,000 to £19,000 per annum
Posted: 22 days ago
Worcester, Worcestershire
Direct Company
Posted: 7 days ago
Bradford
Provident Financial Management Services
Salary: 7% Bonus + Pension & Onsite gym
Posted: 12 days ago
Leicester, Leicestershire
Computer People
Salary: £35000 - £40000 per annum
Posted: 5 days ago
London
Sopra Steria Recruitment
Salary: From £40,000 to £45,000 per annum
Posted: 4 days ago
Bradford
Provident Financial Management Services
Salary: 7% Bonus + Pension & Onsite gym
Posted: 12 days ago
Burgess Hill
Recruitment Revolution Limited
Salary: £32,000 per annum Healthcare, Pension, Flexible Benefits
Posted: 15 days ago
Maidenhead
Bluetown Online LTD
Salary: £22000 - £28000 per annum
Posted: 7 days ago