Desktop Support Jobs in the UK excluding London

Desktop Support
UK > UK excluding London

The median Desktop Support salary in the UK excluding London is £29,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 578 491 625
Rank change year-on-year -87 +134 -61
Permanent jobs requiring a Desktop Support 194 287 227
As % of all permanent jobs advertised in the UK excluding London 0.28% 0.47% 0.32%
As % of the Job Titles category 0.29% 0.52% 0.33%
Number of salaries quoted 160 239 189
10th Percentile £24,240 £23,450 £22,500
25th Percentile £26,000 £25,420 £25,000
Median annual salary (50th Percentile) £29,000 £27,500 £28,000
Median % change year-on-year +5.45% -1.79% -5.88%
75th Percentile £33,750 £32,500 £33,000
90th Percentile £36,050 £35,000 £38,000
UK median annual salary £32,500 £32,500 £32,750
% change year-on-year - -0.76% +0.77%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,718 54,726 68,124
% of permanent jobs with a recognized job title 94.79% 89.24% 95.80%
Number of salaries quoted 47,226 31,089 43,036
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Desktop Support in the UK excluding London

Desktop Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Desktop Support in the UK excluding London.

Salary trend for Desktop Support in the UK excluding London

Desktop Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Desktop Support in the UK excluding London over the 6 months to 5 May 2024.

Salary histogram for Desktop Support in the UK excluding London

Desktop Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK excluding London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -11 49 £30,000 +2.04% 4
South West -53 38 £29,440 +7.05% 10
North of England +20 30 £28,000 +8.36% 3
Midlands +24 28 £29,500 +3.51% 4
North West -5 22 £27,000 +4.49% 1
East of England -6 19 £24,240 -17.13% 7
East Midlands -4 17 £31,000 +3.33% 3
Scotland -55 16 £24,240 -46.13% 14
Wales +18 13 £28,290 +2.87%
West Midlands +20 11 £27,000 +1.89% 1
Yorkshire +82 8 £32,500 +25.00%
Northern Ireland - 1 £35,000 - 1
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 5 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Desktop Support in the job title.

1 141 (72.68%) Windows
2 132 (68.04%) Microsoft
3 102 (52.58%) Active Directory
4 78 (40.21%) Social Skills
5 70 (36.08%) Microsoft 365
6 63 (32.47%) Microsoft Office
7 53 (27.32%) Customer Service
8 52 (26.80%) Windows 10
9 51 (26.29%) Security Cleared
9 51 (26.29%) Problem-Solving
10 46 (23.71%) Driving Licence
11 42 (21.65%) ITIL
12 38 (19.59%) Azure
13 35 (18.04%) Degree
14 34 (17.53%) Break/Fix
15 33 (17.01%) Microsoft Intune
15 33 (17.01%) Finance
16 31 (15.98%) SCCM
17 30 (15.46%) Entra ID
18 29 (14.95%) Remote Desktop
18 29 (14.95%) Asset Management
19 28 (14.43%) Microsoft Certification
20 27 (13.92%) Dell
21 26 (13.40%) Microsoft Excel
21 26 (13.40%) Microsoft PowerPoint
21 26 (13.40%) Ticket Management
22 25 (12.89%) OneDrive
22 25 (12.89%) Organisational Skills
23 24 (12.37%) Mac OS
24 23 (11.86%) Onboarding

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.67%) Microsoft Exchange
2 7 (3.61%) SharePoint
Applications
1 63 (32.47%) Microsoft Office
2 26 (13.40%) Microsoft Excel
2 26 (13.40%) Microsoft PowerPoint
Cloud Services
1 70 (36.08%) Microsoft 365
2 38 (19.59%) Azure
3 30 (15.46%) Entra ID
4 25 (12.89%) OneDrive
5 4 (2.06%) AWS
6 1 (0.52%) GCP
6 1 (0.52%) PaaS
6 1 (0.52%) SaaS
Communications & Networking
1 29 (14.95%) Remote Desktop
2 21 (10.82%) Network Security
3 20 (10.31%) Wi-Fi
4 17 (8.76%) LAN
5 11 (5.67%) DNS
5 11 (5.67%) TCP/IP
6 7 (3.61%) Firewall
7 6 (3.09%) DHCP
7 6 (3.09%) WAN
8 4 (2.06%) Internet
8 4 (2.06%) VPN
9 2 (1.03%) Structured Cabling
9 2 (1.03%) Unified Communications
9 2 (1.03%) VLAN
9 2 (1.03%) VoIP
10 1 (0.52%) Ethernet
10 1 (0.52%) HTTP
10 1 (0.52%) Intranet
10 1 (0.52%) SAN
10 1 (0.52%) Wireless
Database & Business Intelligence
1 2 (1.03%) DTS
2 1 (0.52%) MongoDB
General
1 78 (40.21%) Social Skills
2 33 (17.01%) Finance
3 25 (12.89%) Organisational Skills
4 9 (4.64%) Automotive
5 8 (4.12%) Retail
6 6 (3.09%) Law
7 5 (2.58%) Analytical Skills
7 5 (2.58%) Inclusion and Diversity
7 5 (2.58%) Legal
8 3 (1.55%) Multimedia
8 3 (1.55%) Telecoms
9 2 (1.03%) Aerospace
9 2 (1.03%) Banking
9 2 (1.03%) Billing
9 2 (1.03%) Games
9 2 (1.03%) Local Government
9 2 (1.03%) Manufacturing
10 1 (0.52%) Back Office
10 1 (0.52%) Electronics
10 1 (0.52%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.52%) CSS
1 1 (0.52%) XML
Miscellaneous
1 46 (23.71%) Driving Licence
2 23 (11.86%) Onboarding
3 14 (7.22%) iPhone
4 11 (5.67%) Smartphone
5 9 (4.64%) Video Conferencing
6 4 (2.06%) Self-Motivation
7 3 (1.55%) Team-Oriented Environment
8 2 (1.03%) Data Centre
8 2 (1.03%) Fat Client
8 2 (1.03%) Management Information System
8 2 (1.03%) Thin Client
9 1 (0.52%) Blackberry
9 1 (0.52%) Mobile App
Operating Systems
1 141 (72.68%) Windows
2 52 (26.80%) Windows 10
3 24 (12.37%) Mac OS
4 22 (11.34%) Windows 7
5 14 (7.22%) Android
6 7 (3.61%) Windows Server
7 3 (1.55%) Windows XP
8 1 (0.52%) Apple iOS
8 1 (0.52%) Windows NT
8 1 (0.52%) Windows Server 2008
Processes & Methodologies
1 53 (27.32%) Customer Service
2 51 (26.29%) Problem-Solving
3 42 (21.65%) ITIL
4 34 (17.53%) Break/Fix
5 29 (14.95%) Asset Management
6 26 (13.40%) Ticket Management
7 23 (11.86%) Computer Science
8 18 (9.28%) Proactive Maintenance
8 18 (9.28%) Service Delivery
9 14 (7.22%) Software Deployment
10 13 (6.70%) ITSM
10 13 (6.70%) Time Management
11 12 (6.19%) Incident Management
12 10 (5.15%) Customer Requirements
12 10 (5.15%) Software Testing
13 8 (4.12%) Continuous Improvement
13 8 (4.12%) Mobile Device Management
13 8 (4.12%) Service Management
14 6 (3.09%) Software Asset Management
15 3 (1.55%) DevOps
Programming Languages
1 6 (3.09%) PowerShell
2 2 (1.03%) Python
3 1 (0.52%) Bash
3 1 (0.52%) JavaScript
3 1 (0.52%) SQL
Qualifications
1 51 (26.29%) Security Cleared
2 35 (18.04%) Degree
3 28 (14.43%) Microsoft Certification
4 22 (11.34%) A+ Certification
5 21 (10.82%) Computer Science Degree
5 21 (10.82%) DBS Check
5 21 (10.82%) MCP
6 18 (9.28%) BPSS Clearance
6 18 (9.28%) DV Cleared
7 14 (7.22%) SC Cleared
8 8 (4.12%) ITIL Certification
9 4 (2.06%) NVQ Level 3
10 2 (1.03%) CCNA
10 2 (1.03%) Cisco Certification
11 1 (0.52%) AWS Certification
11 1 (0.52%) Master's Degree
11 1 (0.52%) MCSA
Quality Assurance & Compliance
1 21 (10.82%) SLA
2 18 (9.28%) PCI DSS
3 10 (5.15%) GDPR
System Software
1 102 (52.58%) Active Directory
2 18 (9.28%) KVM
3 10 (5.15%) Firmware
4 5 (2.58%) VMware Infrastructure
5 4 (2.06%) vSphere
6 2 (1.03%) Terminal Services
6 2 (1.03%) Virtual Desktop
7 1 (0.52%) Hyper-V
7 1 (0.52%) XenApp
Systems Management
1 33 (17.01%) Microsoft Intune
2 31 (15.98%) SCCM
3 4 (2.06%) McAfee ePO
4 1 (0.52%) AirWatch
Vendors
1 132 (68.04%) Microsoft
2 27 (13.92%) Dell
3 20 (10.31%) ServiceNow
4 13 (6.70%) HP
4 13 (6.70%) McAfee
5 8 (4.12%) MobileIron
6 6 (3.09%) Citrix
7 5 (2.58%) Acronis
7 5 (2.58%) Sage
7 5 (2.58%) VMware
8 2 (1.03%) Cognizant
8 2 (1.03%) Polycom
9 1 (0.52%) Agilent
9 1 (0.52%) Apple
9 1 (0.52%) Aruba
9 1 (0.52%) CheckPoint
9 1 (0.52%) Cisco
9 1 (0.52%) SAP
9 1 (0.52%) Unisys